Activate March 2020

AC T I VAT E M A R C H 2 0 2 0 / / B Y U LT R A M O B I L E

l a n o i t a n r e t In T H E B E ST VA LU E O N

JUST GOT BETTER

NEW SINGLE-MONTH PLANS

MORE DATA! MORE INTL MINUTES!

CONTEST

NEW ULTRA PLAN TRIVIA

THE NEW uTALK ADD-ON ONLY $10/MO TO ADD TO ANY PLAN

BOSS LADIES ULTRA WOMEN TELL ALL

NEW SINGLE-MONTH PLANS!

l a n o i t a n Inter T H E

B E S T

V A L U E

O N

Our number one goal at Ultra is to keep Customers connected with the best international wireless at the best price. That’s why we created our new Single-Month plans that will give Customers even more options to do just that!

LIMITED TIME!

30 SPIFF

$

ON NEW ACTIVATIONS & PORT-INS ON NEW $39 PLAN FEBRUARY 27 - MARCH 31

See Retailer Comp FAQs for Details

G R E AT V A L U E !

NEW PLAN!

16

19

$

$

/MO

LIMITED TIME

14

$

/MO

WITH AUTO RECHARGE

/MO

1GB 4G LTE

TALK & SMS ONLY

29 /MO

INTL CALL CREDIT PER MONTH

$1.50

35

$

/MO

WITH AUTO RECHARGE

UNLIMITED DATA WITH

$5.00

ONE-TIME INTL ROAMING CREDIT

$5.00

$5.00

39

$

/MO

UNLIMITED DATA WITH

5GB 4G LTE INTL CALL CREDIT PER MONTH

ONE-TIME INTL ROAMING CREDIT

NOW MORE DATA!

LIMITED TIME

15GB 4G LTE INTL CALL CREDIT PER MONTH

$5.00

NEW PLAN! $16/MO UNLIMITED TALK & SMS WITH AUTO-RECHARGE For the first time ever, Ultra Mobile is selling an Unlimited Talk & SMS only plan. Customers can enjoy unlimited nationwide talk and global SMS and free unlimited talk to 80+ international destinations. SMS is different than MMS, which requires data, and is used to send pictures, videos, and audio.

And, for a limited time, Customers can get it for as low as $14/mo if they sign up for Auto-Recharge!

23

/MO

UNLIMITED DATA WITH

UNLIMITED

$

$

ONE-TIME INTL ROAMING CREDIT

$5.00

UNLIMITED DATA WITH

2GB 4G LTE INTL CALL CREDIT PER MONTH

$1.50

ONE-TIME INTL ROAMING CREDIT

$5.00

49

$

/MO

UNLIMITED FIRST 50GB 4G LTE

INTL CALL CREDIT PER MONTH

$5.00

ONE-TIME INTL ROAMING CREDIT

$5.00

NEW PLAN! $39/MO WITH 15GB 4G LTE Now for our new $39/mo plan, instead of 5GB, new Customers can get 15GB of 4G LTE data—triple the data! On top of that, they can enjoy free mobile hotspot and unlimited talk and text to 80+ destinations. It’s the perfect plan for heavy data users who are constantly on the road or love streaming when they’re out and about.

If a current $39 Customer wants to take advantage of the increased data, all you have to do is manually switch their plan. Also, when Customers sign up for Auto-Recharge, for a limited time, they can get 15GB/mo for just $35/mo.

A NE D W D -O N

n a l P y n A A dd to F OR $10 /M O

Customers can now enjoy uTalk on any plan they want! With the new uTalk Add-On, Customers on any current Ultra Single-Month or Multi-Month plan can get bonus minutes to 39 countries including destinations in Latin America and Africa, for just $10/mo. This is in addition to the Unlimited 80+ Destinations that come with the Plan.

Customers can purchase uTalk one-time or have recurring with their monthly plan. Keeping families connected affordably—that’s how we Make Life Ultra!

A DD TO A NY P LAN F OR $10 /M O INCLUDES CALLING TO MOBILE & LANDLINE

1250

500

BONUS MINUTES

Argentina ● Costa Rica ● Laos Nigeria

Bangladesh Cambodia Pakistan

Telenor Mobile + ZONG Mobile

Vietnam

250

BONUS MINUTES

Bolivia Dom. Republic ● Ecuador Egypt El Salvador Guatemala Honduras Kenya Philippines South Africa ● United Arab Emirates ● Uzbekistan Venezuela ●

100

BONUS MINUTES

BONUS MINUTES

Algeria ● Belize Cameroon Eritrea Ethiopia Ghana Haiti Jamaica Nicaragua Senegal Tanzania Ukraine

50

BONUS MINUTES

Liberia Morocco ● Sierra Leone Somalia Uganda Zimbabwe ● Plus UNLIMITED to Landline

PLAN SPOTLIGHT

16

$

FAVORITE COLOR Purple

FAVORITE FEATURES FREE Unlimited Nationwide Talk and Global SMS FREE Unlimited Talk to 80+ International Destinations

LIMITED TIME

14

$

/MO WITH AU TO R E C H AR G E

SOMETHING MOST PEOPLE DON’T KNOW ABOUT THE PLAN For a limited time, Customers can enjoy Unlimited Talk and SMS only for just $14/mo when they sign up for Auto-Recharge.

AVAILABLE As a Single-Month Plan

*This plan comes with unlimited SMS messaging, not MMS. MMS requires data, but allows you to send messages of any length, use group chats, pictures, video, and audio content to another device. Customers can purchase data to add to their plan for $10/mo.

NEW ULTRA PLAN TRIVIA Show off your new Ultra plan knowledge by answering all 3 answers correctly for a chance to win a $100 gift card! Submit your answers to RetailerTrivia@ultra.me by March 15th to enter.

1. WHAT COUNTRIES ON uTALK RECEIVE UNLIMITED CALLS TO LANDLINE? 2. HOW MUCH DATA CAN YOU GET WITH THE NEW $39 PLAN AND HOW MUCH IS THE PLAN WITH AUTO-RECHARGE? 3. ON WHICH PLANS CAN uTALK BE ADDED? FOR HOW MUCH?

Must Include to Win:

Name Business Name City, State

Ultra Retailer Code When you started selling Ultra

WE HAVE A WINNER Thank you for your submissions in last month’s contest.

Congrats to Ismael Ortiz.

G.O. WIRELESS | MCALLEN, TEXAS

Your $100 gift card is on the way!

International Women’s Day is March 8th, and this year we’re celebrating women from around the world, namely our Lady Retailers! These are the inspiring stories that shaped each woman and led her success.

HOW DID YOU GET TO WHERE YOU ARE TODAY?

I was selling phones. One day I started thinking about selling more products in my store. I was using Ultra Mobile and the service is very good. That was the first step to deciding to sell Ultra Mobile in my store.

WHAT BUSINESS LEADERS INSPIRE YOU?

Jiacheng Li, who’s the most famous businessman in Hong Kong. He started from a very small business and has grown it to where he is now.

WHAT’S YOUR SECRET TO SUCCESS?

I believe I will succeed one day, so I continue to try.

WA N G MW WIRELESS TRADING INC FLUSHING, NY ULTRA RETAILER SINCE 2019

WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT?

Please don’t be afraid. If you think you can, don’t hesitate and just do it.

Nobody knows what will happen in the future, but know if you try, you have a chance to win.

HOW DID YOU GET TO WHERE YOU ARE TODAY?

I’ve always been interested in helping out my community, so I wanted to help them stay in contact with family members and friends back home. Working at the store has allowed me to both help my community and build new relationships that have helped me progress along the way.

WHAT BUSINESS LEADERS INSPIRE YOU?

There are many women business owners in the community. Their hard work and willingness to share with the younger generations has helped me in my professional life.

WHAT’S YOUR SECRET TO SUCCESS?

Just showing up. Life gets hard but you have to keep growing and learning.

WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT?

Don’t think of customers as money, think of them as opportunities for growth, both professionally and in building communities. Have integrity and treat them kindly and they will keep your doors open with repeated business.

JIANG BG WIRELESS CHICAGO, IL ULTRA RETAILER SINCE 2014

HOW DID YOU GET TO WHERE YOU ARE TODAY?

I was working in another authorized Ultra retail store. The owner Adriana gave me the opportunity to manage a new location and we became partners. Thanks to her I learned how to run a business.

WHAT’S YOUR SECRET TO SUCCESS?

Work hard and provide excellent customer service.

WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT?

Work hard, have a schedule and respect opening and closing hours, and be fair with customers.

MORENO AMERICAN DREAMS 2 CHICAGO, IL ULTRA RETAILER SINCE 2017

HOW DID YOU GET TO WHERE YOU ARE TODAY?

Hard work....lots of hard work and dedication to grow my business.

WHAT BUSINESS LEADERS INSPIRE YOU?

My mother and sister. They are both entrepreneurs.

WHAT’S YOUR SECRET TO SUCCESS?

Just staying focused on your goal and letting nothing distract you from it.

WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT?

FLORES MINI MALL CORP BRONX, NY ULTRA RETAILER SINCE 2016

BOSS LADY TIP 1

Exceptional customer service. Treat Customers the way you want to be treated.

HOW DID YOU GET TO WHERE YOU ARE TODAY?

By embracing change, always moving forward and never giving up.

WHAT BUSINESS LEADERS INSPIRE YOU?

Carlos Slim. *Carlos Slim is a self-made tycoon. He is also the Chairman and CEO of Telmex and America Movil, Latin America’s biggest mobile telecom firm.

WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT?

Work hard and always make sure you qualify customers to find the best plan for them.

FLORES WIRELESS AMERICA SAN MARCOS, TX ULTRA RETAILER SINCE 2014

HOW DID YOU GET TO WHERE YOU ARE TODAY?

I was working after school at a Boost Mobile kiosk. When I was attending college, I needed a part-time job, but I wanted a more stable position, and started selling Ultra at this store.

WHAT’S YOUR SECRET TO SUCCESS?

Be responsible and accountable for everything you do. Have integrity, and keep a goal in your mind.

ARELLANO UNITED CELLULAR GROUP CHICAGO, IL ULTRA RETAILER SINCE 2014

BOSS LADY TIP 2

WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT?

Be ambitious, and never get complacent. Always have a goal in mind, and never lose focus.

BOSS LADY TIP 3

HOW DID YOU GET TO WHERE YOU ARE TODAY?

It’s simple: work ethic, drive, and a passion for helping people.

WHAT BUSINESS LEADERS INSPIRE YOU?

Jeff Bezos from Amazon for starting out with a simple online book store to an online giant for all products.

WHAT’S YOUR SECRET TO SUCCESS?

Qualifying every customer that walks in the door and giving them the best service possible.

ARBALLO CASETA EXPRESS

WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT?

Treat Customers like family and you will have a customer for life.

PHOENIX, AZ ULTRA RETAILER SINCE 2014

HOW DID YOU GET TO WHERE YOU ARE TODAY?

We had a prosperous wireless business in our native Venezuela. After Hugo Chavez took power, we decided to leave the country to come to the United States. Here we saw a very good opportunity in the wireless industry to serve the Hispanic and European communities. That's how we discovered Ultra Mobile.

WHAT BUSINESS LEADERS INSPIRE YOU?

Steve Jobs for launching the smartphone revolution.

WHAT’S YOUR SECRET TO SUCCESS?

Increase your confidence by taking action.

MW WIRELESS TRADING INC WHAT ADVICE WOULD YOU GIVE TO BUSINESS OWNERS STARTING OUT? NY are one of the best sources Your youth doesn't make you smarter. FLUSHING, Older people

of knowledge. Seek out that knowledge.

ULTRA RETAILER SINCE 2019

GUARIN MOVISTAR GROUP HALLANDALE BEACH, FL ULTRA RETAILER SINCE 2017 11

REMINDER!

THE NEW ULTRA MOBILE APP! 0

1/2

/0 03

Don’t forget to tell Customers to download the new Ultra Mobile app. We’re continually improving the app to better serve Customers with the newest app technology and easy to use functionality for an effortless experience!

AVAILABLE ON

LIM ITED T IM E!

30 SPIFF

$ ULTRA MOBILE'S CLASSIC PLAN COMPENSATION PROGRAM

ULTRA CLASSIC PLAN

As you know, we have always been an industry leader with paying strong residuals, helping to ensure our Retailers have recurring revenue with Ultra, we realized that it would help even more if we increased your share!

Ultra Mobile Retailers will now earn 15% residuals on new and ACTIVATIONS existing customers in yourON base!* ON NEW & PORT-INS NEWYes, $39that PLAN is right; we areFEBRUARY paying 5x more residuals 27 - MARCH 31 than before.

See Retailer Comp FAQs for Details

C O M P E N S AT I O N P R O G R A M

RESIDUALS

INSTANT SPIFF

AIRTIME MARGIN

5

5%

FOR NEW AND EXISTING CUSTOMERS!

15%

$

CLASSIC 1-MONTH PLAN

CLASSIC 1-MONTH PLAN REFILLS

15

10%

2 -2 4 M O. FOR CL AS S IC 1 - MON T H 4 -2 4 MO. CL AS S IC 3 - MON T H 4 -2 4 M O. F OR E X IST IN G CU STOMER S *

$

5x more

residuals residuals than than before. before.

3% FOR MONTHS 25+ 6% IF ON AUTO RENEW

CLASSIC 3-MONTH PLAN

CLASSIC 3-MONTH PLAN REFILLS

See RETAILER COMP FAQ ULTRA MULTI-MONTH & FLEX PLANS AVAILABLE VIA ULTRA MOBILE AUTHORIZED TSPS! Earn your Instant Spiff and Airtime Margins with Epay, IAS and T-Cetra for all Ultra Mobile Classic 1-Month and Classic 3-Month Activations.

FO R DE TAI LS

s

C O M P E N S AT I O N P R O G R A M *Paid based on tenure of account.

Multi-Month

YOU'LL EARN

20

%

AIRTIME MARGINS OR AUTO RECHARGE MARGINS

Our goal for the new Multi-Month Plans is to help Customers save more and help our valuable Retailers make more! Here we break down everything you need to know to get paid for growing that base.

Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex sales you make.

Not getting the highest Airtime Margin? Reach out to your Ultra Master Agent for details. Retailer must be directly signed under an Approved Ultra Master Agent for RTR, who is directly under an Approved Ultra TSP. Click here to view our Retailer Comp FAQs now!

RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

RETAILER SUPPORT CAN BE REACHED AT :

855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

CUSTOMER SERVICE Please share our Customer Service number with Customers should they wish to speak with a Care Representative who can provide account support.

Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.