Ultra Mobile Activate June 2020

AC T I VAT E J U N E 2 0 2 0 / / B Y U LT R A M O B I L E

C E L E B R AT I N G

DADS & GRADS Free 4G LTE Extended!

Contest: Ultra Trivia

Get Ready to Reopen WITH THESE TIPS & TRICKS

A C T I V A T E B Y U LT R A M O B I L E

5 Graduate WAYS TO C E L E B R AT E YO U R

Commencement cancellations and postponements across the country have left many soon-to-be-grads and their families unable to celebrate like in previous years. But that’s no reason not to do something special for the grad in your life. Here are a few creative ways to honor their hard work and show you care.

Video Chat Parties

It might seem obvious to video call, but there are a few ways to make your video call special. Try wearing or ordering silly props or outfits to theme the party based on the graduate. If they want to be a scientist, ask everyone to wear white “lab coats”, glasses or make beverages that look like experiments to lighten the mood.

Personalizing the theme to them will make them feel special and lighten the mood.

Record a Video Tribute

Cards are nice, but there’s nothing quite as special as a video message that lets them know how proud you are. Add some good advice or something you admire about them for extra points.

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JUNE 2020

Gift Scavenger Hunt

If your graduate is at home with you, it’s not too late to take advantage of any gifts you might give. To make them work for it and have some fun, consider stashing away their gifts and letting them search for them. You can even share clues on a sheet of paper for a real scavenger hunt indoors. It’s a fun activity and a way to say “good job!”

Share Some Family Wisdom

Ask others to record videos of their best advice for the young graduate and compile it into a longer video. There are loads of free apps to compile the videos together like iMovie, Splice, Quik, and Magisto. The grad might get some laughs and will be glad to have the video to look back on in the future.

Play Grad Trivia

Another way to jazz up a simple family party might be to play trivia about the graduate or about their favorite subject.

Or, if your grad wants to show off, they can ask the trivia questions and you can be the subjects. Winner gets the biggest slice of dessert!

To all graduates, big and small, congrats from your Ultra Family!

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A C T I V A T E B Y U LT R A M O B I L E

As we grow, few people come into our lives and shape us as much as our parents do. This month, we’re celebrating the lessons that fathers give to us that we hope to pass on. See what lessons the Ultra awesome field team had to share!

Christopher Robbins FA I R FA X , VA

What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

He taught me to have a strong work ethic. He used to always say "A job isn't worth doing if it isn't done right".

What’s a favorite memory you have of your dad?

List 3 words that describe your father.

Funny, Stubborn, Diligent

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When I was around 5-6 years old, every Sunday we would sit together and watch shows or games on TV. I would almost always fall asleep in his lap like in the picture.

JUNE 2020

Alejandra Vergara C H I C AG O, I L

What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

Be original, never say it can’t be done and family is always number one.

What’s a favorite memory you have of your dad?

List 3 words that describe your father.

Amazing, Honest, Patient What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

Work for your dreams.

What’s a favorite memory you have of your dad?

He hates to go to the beach but he always did it for us! Our best memories are our vacations with him. I miss him so much!

Victor Vasquez

SA N A N TO N I O, T X

Staying up late nights to watch him build an engine, change a timing chain or fix something on one of his friend's or a family member's car. He had so much patience and would explain how the parts worked.

Javier Roy

PAT E R S O N , N J

List 3 words that describe your father.

Strength, Motivated, Independent What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

Always trust in your own abilities before looking to others to do things for you.

What’s a favorite memory you have of your dad?

List 3 words that describe your father.

Strong, Dependable, Ingenuity

The unconditional love and joy when I come to my kids, regardless of the day I may have had. I can always count on their joy and excitement to make the day great.

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A C T I V A T E B Y U LT R A M O B I L E

Vanessa Morton AT L A N TA , G A

What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

Family is the most important bond that can shape your future.

What’s a favorite memory you have of your dad?

Resilient, Cool, Laid-Back

My dad got me my first glasses. He purchased a two-for-one bundle and, right after picking them up, I dropped the extra one without noticing in the middle of the road and a car crushed it.

Instead of being upset, he laughed and asked me to be careful.

What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

Daniel Veira

List 3 words that describe your father.

Always work hard and you'll never have to depend on anyone else.

B O S TO N , M A

What’s a favorite memory you have of your dad?

Driving in my car and listening to old school Rhythm and Blues.

Paul Chang

N E W H Y D E PA R K , N Y

List 3 words that describe your father.

Hard Worker, Organized, Determined What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

Respect and honesty.

What’s a favorite memory you have of your dad?

List 3 words that describe your father.

Kindness, Structured, Reliable 6

His sense of humor.

JUNE 2020

Elda Andrade

LO S A N G E L E S , C A

What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

The importance of education. My father did not get the opportunity to achieve much education and he would wake my siblings and I every day super early so we could eat and get ready and not be late to school.

What’s a favorite memory you have of your dad?

List 3 words that describe your father.

Courage, Determination, Wisdom What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

The love for reading and learning new skills every day.

My favorite memories of my dad are seeing him with my son as his grandfather. It gives me a better idea of how he was with me at that age since I do not remember that far back.

Elmer Gonzalez CRETE, IL

What’s a favorite memory you have of your dad?

One of my favorite memories was when my dad played board games and read bedtime stories to us every day when we were little.

Amdad Arshad

E AS T E L M H U R S T, N Y

List 3 words that describe your father.

Patient, Loving, Supportive What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

My father taught me how to listen. He always stressed the importance of listening to your inner self and how to organize your thoughts. When you are

List 3 words that describe your father.

Smart, Punctual, Caring.

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A C T I V A T E B Y U LT R A M O B I L E

able to listen to yourself, you can focus on what's important. He said this skill would help me be successful in every aspect of life.

Jessen Thimot LY N WO O D, I L

What’s a favorite memory you have of your dad?

Playing football in the street with my dad and brother.

Edelmy Conde MIAMI, FL

List 3 words that describe your father.

Hardworking, Respectful, Diligent What’s a favorite memory you have of your dad?

My dad taking me to Wrestlemania when I was 9 years old, because back then all I could talk about was the Undertaker and Razor Ramon!

List 3 words that describe your father.

Knowledgeable, Enduring, Positive

Rafael Perez

WO O D H AV E N , N Y

What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

The habit of reading every day.

What’s a favorite memory you have of your dad?

I remember when I was about 5 years old and we went fishing. He told me about the famous expeditions of Amundsen and Scott to Antarctica. Even today I remember it.

List 3 words that describe your father.

Fun, Loving, Motivating What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

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JUNE 2020

To work hard and always give your best from the start of your day to the end.

What’s a favorite memory you have of your dad?

Sports has always been a uniting factor for my dad and myself and now with my ten year old son. I love being able to hit a ball game with both of them and teaching my son about the game.

Al Suffian

JA M A I C A , N Y

List 3 words that describe your father.

Hardworking, Giving, Loving What’s an important skill or lesson that your father taught that you hope to pass on to your kids?

How to be empathetic and caring towards everyone, even people I have no connections with because only then we can become better human beings. I hope I can pass this lesson down to my children.

What’s a favorite memory you have of your dad?

Going to Eid Prayers (Muslim Holiday) with him. Sadly, this is the second year I won't get to spend the holidays with him but I will soon have my first child. Hopefully I can make those same memories with her.

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A C T I V A T E B Y U LT R A M O B I L E

FREE 4G LTE EXTENDED!

Keeping your Customers connected is our top priority.

In March, we announced that we would be providing Customers with free 3GB 4G LTE add-ons. We are proud to extend our free 4G LTE to 6/14 to keep your Customers connected.

Customers on Single-Month and Multi-Month Plans who joined prior to March 26, 2020 will continue to receive free 4G LTE data, except those who already have unlimited data.

See how Customers can take advantage of this free 4G LTE on the next page.

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JM UN AY E 2020

Instructions F O R C U S T O M E R S T O G E T F R E E 4 G LT E

1 2 3

Download or update the app.

Download or update to the most recent version of the Ultra Mobile app. If you don't know your password click "Send Password to My Device" from the Ultra app home screen.

Select the + button From the home screen select the + button next to 4G LTE Data

Add 3GB Add a 3GB add-on for free (1GB add-ons are not free)

• You may only add one 3GB add-on at a time. 95% of the data add-on must be used before you can add an additional 3GB add-on.

Add up to fifteen 3GB add-ons during your 30 day plan cycle. • If you switch to a lower data plan, you will not be able to get free 3GB add-ons

Full details and additional instructions here: ultramobile.com/freedata

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A C T I V A T E B Y U LT R A M O B I L E

DOWNLOAD THE ULTRA MOBILE APP!

02/28/20

E X T E N D E D TO 6 / 1 4

FREE 3GB ADD-ONS

FOR ULTRA CUSTOMERS www.ultramobile.com/freedata for details

Help your Customers enjoy free 4G LTE Add-Ons by reminding them to download the Ultra Mobile app. Now more than ever, it’s important to keep your Customers connected to friends and loved ones. We remain committed to helping you and your Customers stay connected with the newest technology and improved app experience!

AVAILABLE ON

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JUNE 2020

Giveaway

TIME!

Ultra Trivia Multi-Month Edition!

We’re back and ready to give away a free $100 Gift Card. For your chance to win,

MUST INCLUDE TO ENTER:

submit your answer to these 3 questions:

1. Your name

• What’s the lowest price of all our Multi-Month plans?

3. City

• Which plans come with free mobile hotspot?

• How much is our unlimited 4G LTE plan?

2. Your business name 4. State 5. Ultra Retailer Code 6. When you started selling Ultra

Send in your answers HERE!

Thank you to the Retailers who sent in what they’re doing with their families and teams to stay positive during this unprecedented time.

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A C T I V A T E B Y U LT R A M O B I L E

Ready to

Reopen?

Tips to Keep Your Customers Safe As businesses prepare to reopen, many stores will reopen to a new world. Here are some tips and tricks to ensure your Customers and Employees remain safe as you get back to business.

Check out your state’s reopening guidelines from the U.S. Chamber of Commerce

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Follow the CDC’s Cleaning Guidelines for Employers

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• Wear disposable gloves to clean and disinfect • Clean surfaces using soap and water, then use disinfectant - Cleaning with soap and water reduces the number of germs, dirt and impurities on the surface.

Disinfecting kills germs on surfaces.

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JUNE 2020

e n i t rouiping w • Practice routine cleaning of frequently touched surfaces - More frequent cleaning and disinfection may be required based on level of use - Surfaces and objects in public places, such as shopping carts and point of sale keypads should be cleaned and disinfected before each use.

• High touch surfaces include: - Tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.

If you have any questions about how to maintain anything, refer the CDC’s guidelines for employers here.

Have a Plan Develop a clear and concise plan with your team to ensure that your space is properly maintained to keep Customers and Employees safe. Each team member should know who’s responsible for what and when to slow the spread of the virus.

Maintain and revise your plan based on updated guidance and your current circumstances.

Post Up These Free Printables!

• Help Customers stay 6 feet apart with floor decals. DOWNLOAD • Restroom at your store? Remind people to wash their hands thoroughly.

DOWNLOAD If necessary, remind Customers to • wear mask coverings with this sign.

DOWNLOAD We’re excited for our Ultra Retailers to get back out there and do what they do best: serve others. To keep doing that successfully remember to follow best practices and maintain safe habits.

Remember: we’re all in this together!

Need help? Contact your rep!

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Cleaning your environment won’t make much of a difference if your supplies aren't effective. Check this extensive list from the CDC for approved products to make sure all your hard work is effective.

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Get the Right Supplies

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We’re here to help you in any way we can.

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We asked our Retailers how they’re staying positive through these unprecedented times for a chance at a free gift card. Here’s what they had to say!

Ken Leon BG Wireless Ultra Retailer Since 2015 C H I CAG O, I L

My wife and I are staying busy with work while the kids finish up school. We turn off electronics after 8pm and have dinner together. We laugh a lot and focus on the positives of the day.

Roshan Bansgopau Movies & More Ultra Retailer Since 2015 HOLLIS, NY

Trying to stay positive by helping and assisting all my customers during this crisis...a lot of customers were happy they were able to pay their bills and stay connected.

Bozhi Chen WZ Wireless INC Ultra Retailer Since 2017 E L M H U R S T, N Y

Staying home, exercising at home, sharing happy experiences with family members, and helping customers at home.

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Bob Adjmi CellWave Ultra Retailer Since 2013 FREEHOLD, NJ

We are protecting customers with plexiglass shields, trying to keep safe and using a lot of liquid sanitizing gel. We try to keep our spirits up.

Umair Naveed Image Wireless Ultra Retailer Since 2016 SAN ANTONIO, TX

Going out for walks and bike rides gardening as a family. More reading and learning how to cook.

Ngan Vo Hung Long Communication Ultra Retailer Since 2012 P H I L A D E L P H I A , PA

Our store is meeting (online) and greeting our customers to the best of our ability. We love seeing how they are doing throughout this crisis.

It makes us happy when we can hear from them and know that they are safe and sound.

Thank you to the Retailers who sent in what they’re doing with their families and teams to stay positive during this unprecedented time. Thanks to Ngan Vo in Philadelphia, PA for sharing what’s keeping your team strong. Your $100 gift card is on its way.

“

Our store is trying to stay positive through this challenging time by meeting (online) and greeting our customers through our best ability because our customers always put a smile on our faces. We communicate on a daily basis with them to meet their needs and concerns. We also love seeing how they are doing throughout this crisis. It makes us happy when we can hear from them and know that they are safe and sound." -Ngan Vo 17

Limited Time!

NOW TIlL 6/30

Incentives E A R N

5 BONUS

$

When customers sign-up for uTALK.

30 SPIFF

$

U P

T O

30

$

ON MULTI-MONTH UPGRADES More rewards for helping your Customers save with Multi-Month!

$10 BONUS Single-Month to 3-Month Plan

Earn $25 additional to your $5 Instant Spiff on new Activations & Port-Ins On New $39 Plan.

$20 BONUS E A R N

A

5 BONUS

$

Ultra Retailers can earn a $5 bonus for every new or current incremental Ultra Customer placed on AR and an ADDITIONAL 5% AR margin during the incentive period.

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Single-Month to 6-Month Plan (and New 6-Month Plan Customers)

$30 BONUS SIngle-Month to 12-Month Plan (and New 12-Month Plan Customers)

S ee Retailer Comp FAQs for Details.

Earn 20% even if your store is closed when you activate customers on ultramobile.com Customers get 20% off all Multi-Month plans.

CLICK HERE for more details

ULTRA MOBILE'S CLASSIC PLAN COMPENSATION PROGRAM

ULTRA CLASSIC PLAN

As you know, we have always been an industry leader with paying strong residuals, helping to ensure our Retailers have recurring revenue with Ultra, we realized that it would help even more if we increased your share!

Ultra Mobile Retailers will now earn 15% residuals on new and existing customers in your base!* Yes, that is right; we are paying 5x more residuals than before.

C O M P E N S AT I O N P R O G R A M

RESIDUALS

INSTANT SPIFF

AIRTIME MARGIN

5

5%

FOR NEW AND EXISTING CUSTOMERS!

15%

$

CLASSIC 1-MONTH PLAN

CLASSIC 1-MONTH PLAN REFILLS

15

10%

2- 24 M O. FOR CLASSIC 1-MONT H 4 - 24 MO. CLASSIC 3-MONTH 4 - 24 M O. F OR E X IST ING CUSTOMER S *

5x more

$

residuals residuals than than before. before.

3% FOR MONTHS 25+ 6% IF ON AUTO RENEW

CLASSIC 3-MONTH PLAN

CLASSIC 3-MONTH PLAN REFILLS

See RETAILER COMP FAQ ULTRA MULTI-MONTH & FLEX PLANS

AVAILABLE VIA ULTRA MOBILE AUTHORIZED TSPS! Earn your Instant Spiff and Airtime Margins with Epay, IAS and T-Cetra for all Ultra Mobile Classic 1-Month and Classic 3-Month Activations.

C O M P E N S AT I O

N PROGRAM

F OR D ETA ILS

s

*Paid based on tenure of account.

Multi-Month

YOU'LL EARN

20

%

AIRTIME MARGINS OR AUTO RECHARGE MARGINS

Our goal for the new Multi-Month Plans is to help customers save more and help our valuable Retailers make more! Here we break down everything you need to know to get paid for growing that base.

Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex sales you make.

Not getting 20%? Reach out to your Ultra Master Agent or Sales Representative to learn how! Or click here to view our Retailer Comp FAQs now!

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RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

RETAILER SUPPORT CAN BE REACHED AT :

855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

CUSTOMER SERVICE Please share our Customer Service number with your customers should they wish to speak with a Care Representative who can provide account support.

Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.

THANKS