Ultra Mobile Activate 072019

A C T I VAT E J U LY 2 0 1 9 / / B Y U L T R A M O B I L E

INSIDE: Retailers Share Their Coming to America Stories Stretch Your Data All Summer Long Ultra Flex: The Perfect Summer Plan for Kids Contest: An Ultra Word Search

A C T I V A T E B Y U LT R A M O B I L E

Journey to America Land of the Free

The Fourth of July is an exciting time when families and friends gather to celebrate America’s independence and the founders that traveled here in pursuit of a better life. With this in mind, we’re shining a spotlight on the foreign born in the US who make up the fabric of our country in the same spirit. This issue of Activate is dedicated to our team of Ultra Retailers and customers who have journeyed far and wide to be here, as well as the incredible people who have shaped the United States, land of the free.

Famous Immigrants Who’ve Shaped America (and the World!)

Taiwan Germany Steve Chen | Jawed Karim Co-Founders of YouTube

Czechoslovakia Madeleine Albright First Female Secretary of State

Austria Arnold Schwarzenegger Actor, Bodybuilder & Politician

Russia Sergey Brin Google Co-Founder, Inventor & Engineer

Dominican Republic Oscar de la Renta Fashion Designer

Germany Albert Einstein Inventor and Physicist

Want more? Head to page 3 to read all about our featured Retailers’ Journey to America stories.

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DID YOU KNOW?

Immigration in America

• The foreign born population in America stands at 44.5 million as of 2017.

• Between 1860 and 1920, the immigrant share of the population peaked at 14.8 percent in 1890, due to high levels of immigration from Europe.

• Today, immigrants are more likely to be from Asia than Mexico. In 2016, 30% of immigrants ages 25 and older had a bachelor’s degree or higher.

• One in seven U.S. residents is foreign born according to a 2017 American Community Survey.

• The Top 10 Largest U.S. Immigrant Groups (in alphabetical order): China, Cuba, Dominican Republic, El Salvador, Guatemala, India, Korea, Mexico, Philippines, Vietnam

Where do most refugees come from today?

Country

Number of Admissions

Democratic Republic of the Congo

7,883

Myanmar

3,555

Ukraine

2,635

Bhutan

2,228

Eritrea

1,269

Afghanistan

805

El Salvador

735

Pakistan

441

Russia

437

Ethiopia

376

Pop Quiz How many of the countries above are on the Ultra 80+ or available on uTalk?

See our Contest page for the answer!

Happy Fourth of July to our Ultra Retailers! No matter where in the world you come from, it’s our pleasure to help you call home.

All information in this article comes from the Migration Policy Institute.

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A C T I V A T E B Y U LT R A M O B I L E

R E L I A T E R E L I F O PR COMI N G TO AMERICA For the first time ever, we’re featuring the immigration stories of our trusted Retailers. We are fortunate to have you share your journeys with us. Thanks for helping us keep the world connected, wherever our customers are from.

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BONUS Question: What’s your favorite 4th of July recipe? / what do you make on 4th of July?

My neighbor taught me how to make grilled BBQ chicken.

Walied Mukatash Chicago Heights, IL Jordan Wireless/ ABC Ultra Retailer Since 2016

How old were you when you moved to the US? I was 24 years old when I came from Jordan.

What was your journey to the US like?

Jaime Medrano Sr Phoenix, AZ Medrano Cellular Ultra Retailer Since June 2015

It was a humbling journey as I always wanted to live in America. They have movies and entertainment all throughout the Middle East, and it also seemed like a great place to live and raise a family.

How old were you when you moved to the US?

What did you miss most about your country of origin?

The journey was exciting, but also sad to leave the majority of my family in Ecuador.

The landscape and the wonders that came along with Jordan. Jordan is very regal and has perfect architecture. I also lived in Dubai, and I miss the beautiful skyscrapers and landscape there as well.

Most surprising/unexpected thing about the US?

I was 49 years old.

What was your journey to the US like?

What did you miss most about your country of origin?

The delicious food!

Most surprising/unexpected thing about the US? How clean and organized the US is!

We celebrate a lot of holidays for pretty much anything. National Bestfriend Day, National Donut Day, Boss’ Day...to name a few.

Where do you want to visit in the US that you haven’t yet?

Where do you want to visit in the US that you haven’t yet?

BONUS Question: What’s your favorite 4th of July recipe? / what do you make on 4th of July?

South Beach in Miami, Florida, and San Diego, California.

I’d like to visit Chicago, Illinois

I love to grill hot dogs and burgers.

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A C T I V A T E B Y U LT R A M O B I L E

was that the US is not as technologically advanced as everyone in the world thinks.

Also, public transportation isn’t as good as other countries.

Where do you want to visit in the US that you haven’t yet?

Eddie Yeung Brooklyn, NY Nettel Paging Communications Inc. Ultra Retailer Since 2014

How old were you when you moved to the US?

I like watching travel shows, and I really want to visit the Grand Canyon. It looks beautiful on TV and I want to stand there one day and take it all in!

BONUS Question: What’s your favorite 4th of July recipe? / what do you make on 4th of July?

I usually BBQ for July 4th, but my wife makes really good shrimp and vegetable egg rolls.

I moved to the US from Hong Kong with my parents when I was 18 years old.

What was your journey to the US like?

My journey was interesting because I was born in Guangzhou and moved to Hong Kong when I was a child. While living in Hong Kong, my parents submitted an application for a US Visa which took 10 years to be approved. We decided to move to New York, because that was where my uncle lived, and I enrolled in high school to learn English. After one year of high school, I wanted to continue my education so I went to community college. Today, I am glad to say my English is much better and I am a business owner!

What did you miss most about your country of origin?

I miss my friends and family back home the most. I also miss celebrating Chinese New Year because in China they celebrate for a whole month!

Most surprising/unexpected thing about the US? The thing that surprised me the most 5

Nayeem Choudhury Hamtramck, MI Unique Universal Multi Services Ultra Retailer Since 2015

How old were you when you moved to the US? I was 15 years old, and I was born in Bangladesh.

What was your journey to the US like?

My father was working in New Jersey as an electrician on a work visa, and once he completed his citizenship papers, he sent for my mother and my siblings to come to America.

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What did you miss most about your country of origin?

I miss the weather and the people (they are so humble, and hardworking). The seasons there are majestic, and each season reminds me of different activities my family used to do.

Most surprising/unexpected thing about the US? Everything in America is surprising! The educational system, infrastructure, and certain freedoms that get taken for granted here are not available in Bangladesh.

Adriana Bustamante Chicago, IL

Where do you want to visit in the US that you haven’t yet?

American Dreams Ultra Retailer Since 2014

I’d like to visit the monuments in Washington D.C. I’d like to see the nation’s capital, and experience the history of presidents.

How old were you when you moved to the US?

BONUS Question: What’s your favorite 4th of July recipe? / what do you make on 4th of July?

What was your journey to the US like?

I usually purchase fireworks, or take my family downtown to view them and enjoy any celebrations in our city!

I moved to the US when I was 18 years old.

It started as a spontaneous trip for a few weeks, but then I decided to stay and start a family.

What did you miss most about your country of origin?

I miss my family the most, especially my brothers and sisters.

Most surprising/unexpected thing about the US? Having the opportunity to start a business!

Being a business owner was a dream when I was in my home country.

Where do you want to visit in the US that you haven’t yet?

Hawaii

BONUS Question: What’s your favorite 4th of July recipe? / what do you make on 4th of July?

Carne Asada 6

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IN THE

SUMMER SUN Ultra Flex makes it easy and affordable for families to stay connected with sun-sational savings all year round!

WHEN YOU BUY 4 MONTHS OR 4 LINES

.50

/Mo

Taxes & fees apply

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This month we’re spotlighting Ultra Flex.

Now that school is out for the summer, help your customers soak up the summer sun without worrying about their kids’ data usage with Ultra Flex for the family. Ultra Flex rates are still as low as $12.50 per line when customers buy 4 lines or more each month, so customers can take that summer savings and use it on summer fun for the entire family.

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Ultra Flex: The Perfect Starter Plan for Kids Kids and teenagers are looking to stay connected with their friends and families during the summer months, and Ultra Flex provides the best value for the lowest cost.

Ultra Flex helps kids ease into their first phone by keeping them within a set amount of rollover 4G LTE data each month. Added bonus: kids won’t be glued to their phones all summer! And thanks to your expert insights, Ultra Flex subscribers no longer have to share their data. Now, each Ultra Flex line comes with its own 500MB Rollover 4G LTE data.

Unlimited INTL Talk to Flex 15 Destinations Ultra Flex plans include unlimited nationwide talk, global text, 500MB rollover 4G LTE data each month plus unlimited international calling to our 15 Flex destinations. Plus, for just $5, anyone using Ultra Flex can purchase add-on data or INTL to add to their plan. That’s some sweet summer savings!

Grow Your Base with Loyal Flex Customers Don’t worry, we didn’t forget about you! Ultra Retailers will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex sales you make. Plus, since Ultra Flex is one of the lowest priced plans available in the industry, customers stick to that awesome low price of $12.50 when they buy 4 months or lines. A great way to build your base.

Hot Tips to Make the Most of Your Data Do your customers need help making their data last? Here are some helpful tips for them to stretch out their data in the long summer days ahead.

1. Keep track of data usage. Customers can text DATA to 6700 at any time and check the remaining amount of data they have for the month.

2. Use applications in offline mode. Most applications can be accessed in offline mode. In this mode, they can use the app’s features that don’t require data usage.

3. Turn off notifications. Social media apps love to send multiple notifications each day to drive people to open their app, but every time the app is opened, valuable data is used!

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4th of July WORD SEARCH D

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Email a picture of your filled out word search with all words found to: retailertrivia@ultra.me

by July 15th, 2019 to enter a random drawing to win $100 gift card and some swag.

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A M ER ICA C O N G R ESS FA M ILY F R I EN DS LI B ERTY USA B A R BECU E C O N STITU TION F I R EWO RKS I N D EPEN DENCE PA R ADE W H I TE B LUE

Ultra Trivia Winner Thanks for your submissions from last month’s trivia questions. We love hearing your expert insights on what your customers are asking for. Congratulations to our lucky winner this month selected at random, Shahadat Hossain from Mobile City USA Inc in Brooklyn, NY. Your $100 gift card is on its way!

D E CLAR ATION F R EEDO M JU LY RED

Continued from our Cover Story How many of the countries where most refugees come from in America are available on the Ultra 80+ or on uTalk?

Seven! The seven destinations are: Bhutan, El Salvador, Eritrea, Ethiopia, Pakistan, Russia, Ukraine 10

EW

!

R E TA I L E R C O M P E N S AT I O N P R O G R A M

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RESIDUALS REWARDS

ULTRA MOBILE'S NEW COMPENSATION PROGRAM In May, we launched exciting changes to our Retailer compensation program that will LEVEL UP focus with growing our Customer base.

As you know, it is our intent to reward our valued Retailers for adding and keeping subscribers with Ultra Mobile. As we have always been an industry leader with paying strong residuals, helping to

RESIDUALS

ensure our Retailers have recurring revenue with Ultra, realized that it would help even more if we increased your share!

Ultra Mobile Retailers will now earn 15% residuals on new and existing customers in your base!* Yes, that is right; we are paying up to 5x more residuals than before.

INSTANT SPIFF

AIRTIME MARGIN

5

5%

FOR NEW AND EXISTING CUSTOMERS!

15%

$

SINGLE MONTH PLAN REFILLS

SINGLE MONTH PLAN

MO. MO. MO.

FOR EXIST I NG CUSTOM E RS*

UP TO more 5x5x more

residuals residuals than than before. before.

15

$

10% PLAN REFILLS

3% FOR MONTHS 25+ 6% IF ON AUTO RENEW

AVAILABLE VIA ULTRA MOBILE AUTHORIZED TSPS!

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all Ultra Mobile Multi-Month and Single-Month Activations. *Paid based on tenure of account.

SEE SPIFF FAQ FOR DETAILS

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Earn Margins on All Ultra Flex Products!

Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex sales you make.

YOU'LL EARN

20

%

AIRTIME MARGINS OR

AUTO RECHARGE MARGINS

Not getting 20%? Reach out to your Ultra Master Agent or Sales Representative to learn how! Or click here to view our Spiffs FAQ now!

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A C T I V A T E B Y U LT R A M O B I L E

RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

RETAILER SUPPORT CAN BE REACHED AT :

855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

CUSTOMER SERVICE Please share our Customer Service number with your customers should they wish to speak with a Care Representative who can provide account support.

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Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.