AC T I VAT E D E C E M B E R 2 0 2 0 / / B Y U LT R A M O B I L E
HOME OLID YS FOR THE
SOCIAL MEDIA 101 How to Start a Google Business Page
RETAILER PROFILE Retailers Share Their Most Treasured Gifts
CONTEST
One of our easiest contests yet! And our most social media savvy.
A C T I V A T E B Y U LT R A M O B I L E
HOME OLID YS FOR THE
H O W T O C E L E B R AT E C H R I S T M A S , H A N U K K A H A N D K WA N Z A A AT H O M E ! Keeping up with traditions and celebrations is an important part of life. Here are our tips to staying connected with friends and loved ones during the upcoming holiday season, no matter what holiday you’re celebrating!
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DECEMBER 2020
CHRISTMAS Treat yourself. If you’re feeling a little bit more like the grinch this year, find the spirit of Christmas that brings you the most joy. Is it the decorating? The sweets? The movies? This has been a trying year, so don’t be afraid to indulge a little bit and keep the spirit of the season alive. Create an advent calendar just for your family. You might be a little bit tired of your household members by now. Try making a little advent calendar with festive activities for each day, rather than a treat. It could be drinking hot cocoa together and wearing
Santa hats or watching your favorite Christmas movies together. It will help make the season brighter. Give a little back. We’ve said it before and we’ll say it again: giving back is one of the best ways to bring goodness to the world- feeling gratitude and happiness as a result is just a benefit! There are lots of opportunities to help- like paying for a holiday meal for a family in need or donating toys to hospitalized children. Visit a website like VolunteerMatch.com to find local places to help.
HANUKKAH Share your favorite Hanukkah recipes with goodie bags. If you’re not able to gather with friends, you can still whip up your favorite traditional recipes and put them in goodie bags to share (only recommended if you know you have no symptoms of COVID-19). We suggest making rugelach, sufganiyot (jelly donuts), or a little gelt. Click here for more Hanukkah recipes. Smaller gathering this year? Make it a real feast. You’ll probably want to serve all the classic Hanukkah dishes like latkes, brisket, kugel, and matzo ball soup (a great way to help keep off the chill!). Feel free to mix up the
recipe to make this year feel special. Try breakfast for dinner one night with challah French toast or a sweet noodle kugel and melted-gelt hot cocoa to enjoy. Getting together to eat has been one of the most beloved pastimes since the dawn of time. If your holiday meal gatherings are smaller than usual, you can still do something special with those you live with. Make your traditional dishes and then some. Light up the night. If you choose to celebrate outdoors this year, you’ll need a menorah that won’t blow out from a gust of wind. Try a modern LED version. CONTINUED
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A C T I V A T E B Y U LT R A M O B I L E
K WA N Z A A Though Kwanzaa is a relatively new tradition, it is observed by millions of Black Americans in the United States and spans from December 26 through January 1. Each day of the week is meant to represent one of the seven core principles of the holiday: Umoja (unity) Kujichagulia (self-determination) Ujima (collective work and responsibility) Ujamaa (cooperative economics) Nia (purpose) Kuumba (creativity) Imani (faith) Go all out with decorations. The classic Kwanzaa decorations incorporate a mkeka placemat, which is covered in an ear of corn, fruits and the Kinara, a seven-candle holder that’s lit for each night of Kwanzaa.
The ear of corn represents fertility and hope for the future through children, while the fruits are meant to symbolize both joy and the fruitful results of collective hard work. To top it off, add a unity cup to signify community. On the sixth day, the cup is filled with water, wine, or juice, and every family member takes a sip in remembrance of their ancestors and to symbolize togetherness. Stuff your face with cuisine from around the world. Kwanzaa is the perfect time to honor the many different cultures of the African diaspora through their customary dishes. Some examples are jerk chicken, jollof rice, black eyed peas, or any of the countless traditional recipes from around the world. There’s sure to be something delicious for everyone.
T I P S F R O M T H E C D C O N H O W T O H AV E A S A F E H O L I DAY S E A S O N
If you’re planning to host a holiday celebration, you should assess the current COVID-19 levels in your community to determine whether to postpone, cancel or limit the number of attendees. Choose the location thoughtfully. Indoor gatherings generally pose more risk than outdoor gatherings. Indoor gatherings with poor ventilation pose more risk than those with good ventilation, such as those with open windows or doors. Consider keeping it to a time limit. Gatherings that last longer pose more risk than shorter gatherings. 4
You don’t have to minimize guests if your guests will monitor their own risk of exposure. The size of a holiday gathering should be determined based on the ability to reduce or limit contact between attendees, the risk of spread between attendees, and state, local, territorial, or tribal health and safety laws, rules, and regulations. Select your guests with intention. As nice as it would be for everyone to get together, gatherings with attendees who are not adhering to social distancing pose more risk than gatherings with attendees who are engaging in these preventative behaviors.
DECEMBER 2020
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$
Headline: $16/MO 1GB/MO for 3 Months
Subhead: Low Data, Low Cost, Great Savings
ANY
1GB
When Customers purchase the 3-month 1GB plan, they can enjoy all the unlimited talk and text nationwide and to 80+ international destinations around the world. This is the perfect plan for the light data user or the user that frequently connects on WiFi at home or work (or wherever else they M Utheir LT I -1GB M OofN T H go!). Here is what your customer can do over the month with PLAN data for just $16/mo when they buy 3 months. 1 hour of Netflix at high resolution 5 hours of video chat / MO MO 24 hours of streaming music at 96 Kbps >400 mixed media web pages 10 hours of Facebook 10 hours of Fortnite 300 photos uploaded to social media
The
of the holiday season is here!
With all the holidays coming up, we’ve got a great offer for your Customers looking to save on wireless, or help someone else save by giving them the gift of Ultra. For a limited time, Customers can get any 1GB plan for only $10/month when they buy in 3, 6 or 12 month increments. We’re excited to offer this incredibly low price to help you keep your Customers connected as affordably as possible.
3 MONTH PLAN
30
$
WAS $48
6 MONTH PLAN
60
$
ALL PLANS INCLUDE Unlimited Data with 1GB 5G • 4G LTE Free Unlimited Talk to 80+ International Destinations Unlimited Nationwide Talk, Global Text and Data Free Mobile Hotspot
WAS $90
12 MONTH PLAN
120
$
WAS $168
Limited Time Offer for New Customers - Extended till Dec 31st 2020
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A C T I V A T E B Y U LT R A M O B I L E
Though it’s been an extraordinary year to say the least, the traditions around the holiday season are a great excuse to do kind things for those we love. To celebrate gift giving and receiving, we asked our Ultra awesome Retailers what their most memorable gifts ever given and received were. Here’s what they had to say!
WUILSON SANTOS WS Electronics and Repairs
KEN LEON BG Wireless
BROCKTON, MA
C H I C AG O, I L
What was the best gift you’ve ever given or received?
What was the best gift you’ve ever given or received?
The best gift I ever received was the gift of time during COVID-19. During those two weeks I was able to spend lots of time with the family.
The best gift I’ve ever received are my children. It has been an honor having them in my life. I am so proud to be their father.
DECEMBER 2020
EDISON DUARTE Duarte Wireless
JOEL MARQUEZ My Mobile Place
L AW R E N C E , M A
CICERO, IL
What was the best gift you’ve ever given or received?
What was the best gift you’ve ever given or received?
The best gift I have given was an $8,000 diamond ring for my 10 year anniversary to my wonderful wife.
The best gifts are my kids. They inspire me everyday to be a better person. They are my motivation and my blessings.
SYED SALAHUDDIN Cellz Solution SAN ANTONIO, TX
What was the best gift you’ve ever given or received? The best gift I received was getting the opportunity to visit my parents after not seeing them for five years. This was a very happy and emotional time in my life that brought back a lot of childhood memories.
SALEEM SARFARZ Instaphone SAN ANTONIO, TX
What was the best gift you’ve ever given or received? The best gift I have given has been traveling back to my home country for the holidays with toys and clothing to give as gifts to kids and families in need. I loved seeing their big smiles and their expressions of gratefulness and happiness.
GEORGE PEREZ Technophone Corp C H I C AG O, I L
What was the best gift you’ve ever given or received? Best gift I’ve ever received was life. I thank the Almighty and my parents daily!
RICARDO RAMOS Rampar Enterprise SAN ANTONIO, TX
What was the best gift you’ve ever given or received? The best gift I have ever received would have to be my dog, a Boston Terrier, and my best friend.
NICK MATTHEW Right Brands Wireless SAN ANTONIO, TX
What was the best gift you’ve ever given or received? The best gift I have received would have to be my lovely children. They bring happiness and enjoyment in our family.
EDITH ARROYO Felix Wireless PHOENIX, AZ
What was the best gift you’ve ever given or received? The best gift I received was a car, a 2000 Chevy Malibu in my favorite color-- white.
Let’s Get Social! Helping you grow your business is our one holiday wish this year (and all year!). This year, we’re sharing two holiday posts for your social media pages to help you connect with Customers digitally. Click here for Option 1 Click here for Option 2 See below for Contest Details
CONTEST
For our holiday contest, send an email to retailertrivia@ultra.me with a screenshot of the post that you shared by December 20th to be entered to win a $100 Gift Card. (You can use either Option above)
Must Include to Win: 3 Name 3 Business Name 3 City, State 3 Ultra Retailer Code 3 When you started selling Ultra 8
THANKSGIVING WORD SEARCH WINNER Congratulations to last month’s Ultra word wizards! This month’s winner is LEONEL ALCALA from JR’S CELLULAR in PHOENIX, AZ. Your $100 gift card is on its way.
NOVEMBER 2020
THE ULTRA MOBILE APP! CLICK HERE FOR INSTRUCTIONS ON HOW TO HELP CUSTOMERS DOWNLOAD.
5
$
BONUS ON NEW ACTIVATIONS who download the app within 24 hours of activation.
02/28/20
Help your Customers manage their Ultra account and remind them to download the Ultra Mobile app. Customers can check their data balance, add more INTL Call Credit and more with the app. We remain committed to helping you and your Customers stay connected with the newest technology and improved app experience! AVAILABLE ON
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A C T I V A T E B Y U LT R A M O B I L E
Social Media 101 How to Start a Google Business Page
T
he benefits to creating a Google Business page are plenty. Your business page makes it easy for Customers to discover your business and the products and services you sell. It also places your store on Google Maps, along with important info like your store hours, website, and street address. It also allows you to read and respond to reviews from Customers and gain valuable insights about how customers find your listing and what they do after finding it, including how many have requested directions, visited your website (if you have one) or called your business.
Creating a Google Business Page takes a few steps, but is super easy with these instructions. Here’s how to do it. Step 1. Make sure you have a Google Account for your business. This is the free account you create with Google so you can have access to Google Docs, Google Drive, Google Photos, Gmail, and more. Some people call it their “Gmail account,” but Gmail is just one of the features; you can actually use any email to set up a Google Account. We recommend creating a business Google Account separate from your personal account. Here’s how to set yours up. TO P O F N E X T PAG E
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NOVEMBER 2020
Go to accounts.google.com/signin. Click “Create account”. Select that your account is “To manage my business”. Step 2. Sign up for a Google My Business Account This account is a free account you create through Google that will give you access to manage and enhance your Business Profile. It’s likely that a Business Profile already exists for your business, but you can claim and manage it through a Google My Business Account. Here’s how to sign up for a Google My Business Account once you have created a standard Google Account. 1. Make sure you are logged into the standard Google Account for your business (and not the standard Google Account for your personal life). 2. Go to google.com/business. 3. Select “Manage now.” Enter your business name and click the listing that matches your address and click “Manage now” again”
4. If you don’t see your business, click “Create a business with this name” and provide the basic information Google asks for, including: Business name Address Website Phone number Delivery area (if applicable) Category Step 3. Request to claim your Business Profile. You must verify your Google My Business account in order to properly manage it, which can be done by entering a code that will be sent to the business address in a postcard. Once you receive the code and enter it into the box, you will have full ownership of your Business Profile on Google! You can now manage reviews, update information, and optimize your page for local Customers to find you.
CONGRATULATIONS!
WE’RE HERE TO HELP! If you have any questions reach out to us at ultrasocial@ultra.me and we’ll be happy to help.
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A C T I V A T E B Y U LT R A M O B I L E
Incentives Celebrate Continued! TO
The weather might be cooling down, but we’re heating up with these Ultra awesome incentives to earn more this holiday season! See how much you could make with the bonus opportunities tied to our best deal of the year: Any 1GB Multi-Month for $10/mo promotion.
N E W AC T I VAT I O N & P O R T I N B O N U S
40
$
$20 Activation Bonus on All New 3, 6 and 12 Month 1GB Promo Activations + Plus an additional $20 if a Port In Paid Out Based on 4th Month Recharge 20% Airtime Margin paid on New Promo Sku Price
UPGRADE BONUS
20
$
$10 Upgrade Bonus for every Single-Month Customer that upgrades to any of our 1GB 3, 6 or 12 Month Promo Plans $10 Upgrade Bonus for every 3-Month Customer that upgrades to a 1GB 6 or 12 Month Promo Plan.
See Retailer Comp FAQs for more details
ULTRA MOBILE'S CLASSIC PLAN COMPENSATION PROGRAM
ULTRA CLASSIC PLAN
As you know, we have always been an industry leader Ultra Mobile Retailers will now earn 15% residuals on with paying strong residuals, helping to ensure our new and existing customers in your base!* Yes, that Retailers have recurring revenue with Ultra, we realized is right; we are paying 5x more residuals than before. OM P E Nyour S Ashare! TION PROGRAM that it would help even moreC if we increased
RESIDUALS
INSTANT SPIFF
AIRTIME MARGIN
5
5%
FOR NEW AND EXISTING CUSTOMERS!
15%
$
CLASSIC 1-MONTH PLAN
CLASSIC 1-MONTH PLAN REFILLS
15
10%
2- 24 M O. FOR CLASSIC 1-MONTH 4 - 24 MO. CLASSIC 3-MONT H 4 - 24 M O. F O R E X IST ING CUSTOMER S *
5x more
$
residuals residuals than than before. before. 3% FOR MONTHS 25+ 6% IF ON AUTO RENEW
CLASSIC 3-MONTH PLAN
CLASSIC 3-MONTH PLAN REFILLS
AVAILABLE VIA ULTRA MOBILE AUTHORIZED TSPS!
See RETAILER COMP FAQ ULTRA MULTI-MONTH & FLEX PLANS
Earn your Instant Spiff and Airtime Margins with Epay, IAS and T-Cetra for all Ultra Mobile Classic 1-Month and Classic 3-Month Activations. *Paid based on tenure of account.
F OR D ETAILS
s
C O M P E N S AT I O N P R O G R A M
Multi-Month
YOU'LL EARN
20
%
AIRTIME MARGINS OR AUTO RECHARGE MARGINS
Our goal for the new Multi-Month Plans is to help customers save more and help our valuable Retailers make more! Here we break down everything you need to know to get paid for growing that base.
Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex sales you make.
Not getting 20%? Reach out to your Ultra Master Agent or Sales Representative to learn how! Or click here to view our Retailer Comp FAQs now!
RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.
RETAILER SUPPORT CAN BE REACHED AT :
855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST
CUSTOMER SERVICE Please share our Customer Service number with your customers should they wish to speak with a Care Representative who can provide account support.
Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.
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