Ultra Mobile Activate 122018

AC T I VAT E D E C E M B E R 2 0 1 8 / / B Y U LT R A M O B I L E

WE WANT YOUR FEEDBACK! RETAILER PROFILE:

REACH YOUR GOALS

2018

HIGHLIGHTS

A C T I V A T E B Y U LT R A M O B I L E

A year of ultra 2018 highlights

As the year draws to a close, we wanted highlight everything we’ve accomplished this year as a team, from providing a more Ultra experience to our customers and all the fun we had along the way! Enjoy our recap of this Ultra awesome year!

01

JANUARY

We started the year strong by giving more features, more data, and more Call Credit than ever before, upgrading every single Ultra plan.

02 JAMES

UWIRE INC

FEBRUARY

We celebrated Lunar New Year with you!

03 04

MARCH

We made life Ultra for our customers by offering free phones on all new $19, $23 and $29 Activations!

APRIL Being Ultra means connecting the world, from the global community to the neighborhoods in our very own backyard!

05

“

MAY You told us how much you mom!

My mother’s work ethic, and cultural values are something that inspire me every day. I don’t know where I would be without her!

The Qu’ran states, ‘Heaven lies beneath the feet of mothers’.

- MOHAMMED MO MOBILE JUSTICE, IL

”

DECEMBER 2018

06 07

JUNE

Recognizing Father’s Day traditions around the world!

Magda Millan and Piedad

[Winners of our first "Photobomb" contest] KEMBERLY PINO MX WIRELESS

JULY

You showed us why you were Proud to be an Ultra!

09

Perez

Start Supermarket Inc. Allston, MA Ultra Retailers since 2012

08

Fernanda

Meza

Cellular Five Star Z A Phoenix, 14 r since 20 Ultra Retaile

AUGUST

So many of you had fun with your team and shared it!

SEPTEMBER We helped our customers connect to their world their way with uTalk, making it easier for customers to reach loved ones far away.

10

OCTOBER We gave customers an even more Ultra iPhone experience!

12

11

NOVEMBER Together we added just a little more beauty to the world and brought a community together

DECEMBER We are ALL ABOUT THAT BA$E and bringing in big money for the new year with extended multi-month and 6 month spiffs so we can keep making life Ultra into 2019!

We thank you for all of your hard work and look forward to celebrate an even more Ultra year to come!

A C T I V A T E B Y U LT R A M O B I L E

PLAN SPOTLIGHT:

19

$

/MO

Awesome Value Plan!

With Ultra’s awesome, budget-friendly plan, subscribers can keep in touch with loved ones around the globe for as low as $19 per month. For such an incredibly low price, subscribers can get unlimited talk & text, 500MB 4G LTE data, and more to over 75+ destinations. Do your subscribers have family in the Czech Republic or friends in Argentina? All customers also get $1.50 INTL Call Credit per month and a one-time $5 INTL Roaming Credit so they can stay connected wherever life takes them.

Help your loyal subscribers near and far stay in touch over the holidays with our Ultra affordable plan! The $19 plan is our most budget-friendly, and when subscribers buy 3 months of service or more they can also enjoy Unlimited 3G data worry free

from complicated contracts and expensive overage fees. With Ultra it’s all in the plan!

Plus, enjoy $20 instantly with our special multi-month spiffs--extended until the New Year and with 8.5% airtime margin for all three months!

Don’t keep this epic deal to yourself – Ultra plans make great gifts! Enjoy connecting families and friends everywhere, especially for subscribers in need of affordable calling and just a little bit of data. Our $19 plan is perfect for subscribers who aren’t big data streamers, but want quality high-speed data to keep in touch. Check out our list of 75+ countries and start connecting your family with the perfect gift – the gift of time and communication.

DECEMBER 2018

9

TO

75 + D E S T I N A T I O N S

And if at any time your customer wants more data, INTL Call Credit or INTL Roaming they can always purchase bolt-ons through you or at https://www.ultramobile.com/add-ons/.

19

$

/MO

What are you waiting for? Sign up for our $19 plan and see how great it feels to be part of our global community!

PLAN INCLUDES

+ Unlimited 3G When You Buy 3 Months + 500MB 4G LTE + Unlimited Nationwide Talk & Global Text + Unlimited to Mexico, China, India, Dominican + +

Republic,Poland and More! $1.50 INTL Call Credit $5 One-Time INTL Roaming Credit

A C T I V A T E B Y U LT R A M O B I L E

CONTEST

WE'd love YOUR FEEDBACK As 2018 wraps up, Ultra needs your feedback! We are always looking for ways to make our products and services even better.

We came up with a quick survey to hear all your thoughts as we move into 2019. What can we do to better serve you and your customers? What would you like us to know about Ultra? Plus, to show our appreciation, survey participants will be randomly selected for a whole bunch of cool prizes, including a $100 gift card! Help us keep the world connected with your comments, questions, and observations. The Ultra team is waiting to hear from you and we can’t wait to ring in 2019 with our friends all around the globe.

C L I C K H E R E TO G I V E YO U R F E E D B AC K

WE HAVE A WINNER!

DECEMBER 2018

Congratulations to Jimmy Li from EZ SIM! You are the lucky recipient of a $100 Gift Card for playing in last month’s Turkey Hunt! Winners are selected at random. A huge warm thank you to everyone who participated!

A C T I V A T E B Y U LT R A M O B I L E

RETAILER PROFILE:

REACH YOUR GOALS FAWSI WIRELESS CALUMET CITY, IL ULTRA RETAILER SINCE 2015 Moe and Ritta of Fawsi Wireless have watched their Ultra base explode as Ultra has become the choice plan--an impressive shift for a store that previously sold more to competitors. They are on track to exceed their prior month goal by pushing the new uTalk feature on the $39 plan, providing an incredible value to customers with loved ones in Nigeria, Jamaica and Haiti! Now that’s the power of uTalk!

CP & LC SOLUTIONS INC FREEPORT, NY ULTRA RETAILER SINCE APRIL 2018 Charlie has been a major part of the Ultra team since the day he got his Ultra code. Though Charlie is one of our newer Retailers, he has brought energy and gusto to the business he is growing and he pushes Ultra to each and every customer because of the relationship and love he has for our brand and team.

PROCOMM/ BUDGET MOBILE MILWAUKEE, WI ULTRA RETAILER SINCE 2013 You could say Jason of Procomm and his team know how to Flex, launching his activations and business to new heights. Procomm (aka Budget Mobile) started out in the industry by providing government wireless solutions. Since then Procomm has moved to the private sector and has been at the forefront for Flex customers in the Milwaukee area, providing the most budget friendly plans to customers in his neighborhood!

A1 X PHONE REPAIR DUNDEE, IL ULTRA RETAILER SINCE 2017 Rahim of A1 x Phone and Repair has been an enthusiastic supporter for Ultra from day one!

Since training, Rahim has been an exemplary model by bringing in major activations by cheering on Ultra’s latest and greatest plans to customer after customer.

WIRELESS R US KEDZIE CHICAGO, IL ULTRA RETAILER SINCE 2014 Joe has been described as a Retailer who is “laser focused on always improving and increasing month over month” with an Ultra awesome attitude that we love! Joe has overcome challenges at his store location by making each customer interaction a home run.

Joe has said he’s a proud supporter of Ultra because of what our plans give to the customer and to the Retailers!

YAZZI WIRELESS SAN ANTONIO, TX ULTRA RETAILER SINCE 2016 Abdul of Yazzi Wireless made flyers and went the extra mile by hiring a sign spinner to help drive customers to his location.

He also ran a promotion by selling phone accessories with the purchase of an Ultra plan.

Abdul says that the $49 plan offering 50GB of data and new Mobile Hotspot feature resulted in a spike of sales, helping him reach his goal, on top of his awesome team members!

DECEMBER 2018

We know how driven our incredible Retailers are and how hard you work.

That’s why this month we decided to feature some Ultra Retailers who reached their stretch goal and had some pro tips to share! Stay tuned for a special Retailer Incentive coming soon!

CELLULAR LINKS INC LONG ISLAND, NY ULTRA RETAILER SINCE 2014 The Depena brothers are a passionate brother duo and enthusiastic part of the Ultra team! They have a steady growth of activations even though they sell Ultra in a particularly competitive environment in Long Island they have grown their base tremendously! The key to their success is that they believe in the Ultra plans and always push them to customers at their store.

Their enthusiasm for Ultra is contagious for their customers!

PHONE PROS INC BROOKLYN, NY ULTRA RETAILER SINCE 2014 Tony Lee from Phone Pros in Brooklyn says that he achieved his stretch goal by thoroughly explaining the Ultra plans and benefits to help customers decide what works best for them. He also says highlighting the new Mobile Hotspot helped increase activations, as well as the new $29 and $49 plans being a hit in his store! Tony’s most effective strategy to meeting his Ultra goals is to qualify customers “by asking questions involving their international use, data use, and likelihood of recharge multiple months. This helps lead the customer to buying Ultra.”

SASS USA HOUSTON, TX ULTRA RETAILER SINCE 2014 Shafi of SASS USA Inc. says that the overall support provided by Ultra along with the newest uTalk feature on the $39 plan helped him sell to customers searching for minutes to Nigeria and make his October goal. Way to go Shafi!

KOR WIRELESS ADDISON, IL ULTRA RETAILER SINCE APRIL 2016 Nancy from Kor Wireless is an outstanding Flex Retailer, providing a smooth and streamlined solution to finding a family plan with Ultra Flex Family, making life easier and more affordable for families in her area. Nancy also has said that the $39 plan providing minutes to Guatemala and Honduras, popular demographics near her store, has led to a solid increase in activations! Her tip to getting more $39 plan activations is telling customers, “I have the perfect plan calling to Guatemala! Now you can have 250 min to call home and 5GB for data!”

SMART EZ PREPAID HARRISON, NJ ULTRA RETAILER SINCE 2014 Andrea Carrion is an Ultra Retailer in the New Jersey area.

She believes the new Ultra plans helped her reach her goal, especially 50GB 4G LTE on the $49 plan and unlimited calling to Peru and Poland on the $23 and $29 plans. Her uTalk subscribers were mostly calling Ecuador and were thrilled to have the new uTalk feature. A job well done!

Andrea also had her team pass out flyers outside her store on the weekends, catching customers not in a rush and open to learning more about Ultra plans.

$

December!

REMINDER: EXTENDED THROUGH Ultra has extended the multi-month spiffs through the end of the year to plump up your wallet this holiday season!

Make note of new changes on our $23 multi-month spiff, including our bonus extension for purchases on 6-months!

75 Spiff

$

60 Spiff

$

I n s ta n t

For Activating The $49 Multi-Month

45 Spiff

$

I n s ta n t

For Activating The $29 Multi-Month

EO Y

ULTRA CLASSIC SPIFFS I n s ta n t

For Activating The $39 Multi-Month

37 Spiff

$

I n s ta n t

30 Spiff

$

.50

For Activating The $23 Multi-Month

+ GET A $25 BONUS WHEN SUBSCRIBERS BUY 6 MONTHS!

I n s ta n t

For Activating The $19 Multi-Month

Enjoy a generous $25 bonus on the next calendar month following your instant SPIFF when your subscriber signs up for 6 months! Click here for more information!

spiffs

SINGLEMONTH

50 Spiff

For Activating The $49 Plan $15 spiff for new activations, plus earn an additional $15 spiff after the second month recharge and an additional $20 spiff after the third month recharge.

40 Spiff

For Activating The $39 Plan $15 spiff for new activations, plus earn an additional $15 spiff after the second month recharge and an additional $10 spiff after the third month recharge.

30 Spiff

For Activating The $29 Plan $15 spiff for new activations, plus earn an additional $10 spiff after the second month recharge and an additional $5 spiff after the third month recharge.

25 Spiff

For Activating The $23 Plan $10 spiff for new activations, plus earn an additional $10 spiff after the second month recharge and an additional $5 spiff after the third month recharge.

20 Spiff

For Activating The $19 Plan $10 spiff for new activations, plus earn an additional $5 spiff after the second month recharge and an additional $5 spiff after the third month recharge.

$ $ $ $ $

UNLOCK FULL SPIFF INSTANTLY WITH MULTI-MONTH!

Now you can earn your entire threemonth spiff in a single activation when you sign your customers up for any plan with multimonth! And that’s in addition to your 8.5% Airtime margin. Earn more with multi-month!

AVAILABLE VIA ALL 3 TSPS!

Earn your instant spiff with epay, IAS and T-Cetra on all multimonth and single-month activations.

EARN UP TO 6% LIFETIME RESIDUAL:

Retailer Residual is 3% and an additional 3% if customer is put on Auto Recharge at time of activation for a total of 6%. See Retailer Spiff FAQ on UltraAgents.com.

A C T I V A T E B Y U LT R A M O B I L E

& Earn Margins on All Ultra Flex Products!

Ultra Retailers like you will earn a fixed margin up to 2x the industry standard rate on all Ultra Flex Family and Ultra Flex sales you make.

YOU'LL EARN

20

%

AIRTIME MARGINS OR

AUTO RECHARGE MARGINS

I

Not getting 20%? Reach out to your Ultra Master Agent or Sales Representative to learn how! Or click here to view our Spiffs FAQ now!

A C T I V A T E B Y U LT R A M O B I L E

IT'S ALL ABOUT THAT

BA$E 1 Month Left!

It’s not too late to cash in on awesome rewards by growing a base that will launch your business through the new year!

For our newer Retailers, our Ultra exciting It’s All About that Ba$e program is built to help you grow your base and get paid for months to come!

With the Ultra exciting It’s All About that Ba$e program, Retailers will receive $25 for every incremental addition to their Active Ultra customer base. That’s an additional $25 on top of your current compensation from Ultra!

This program will run until December 31, 2018. We hope you’re excited to enjoy a New Year full of new customers--and cash!

Click here for the full details and FAQ!

RETAILER SUPPORT Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist customers directly on UltraAgents.com via teh ‘Manage Subscribers’ tab.

RETAILER SUPPORT CAN BE REACHED AT :

855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

CUSTOMER SERVICE Please share our Customer Service number with your customers should they wish to speak with a Care Representative who can provide account support.

Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.

DECEMBER 2018

Happy Holidays!

Thank you to all of our Ultra Retailers for being a huge part of the Ultra family and helping to connect families and friends all over the world, every day. We take great pride in our Retailers and in celebrating our diverse community’s tapestry of cultures. No matter where in the world your loved ones are this holiday season, Ultra is honored to bridge the distance and wishes you warm, joyful festivities to carry you into the New Year and beyond.