Ultra Mobile Retailer Activate - August 2021

AC T I VAT E A U G U S T 2 0 2 1 / / B Y U LT R A M O B I L E

The Recipe for an Ultra-Fun Summer

+ Retailers Showcase Their Kitchen Skills + What Real customers are Saying About the Ultra App

+ Unlimited+ Crossword Puzzle Contest! + What’s up with UpRoam?

A C T I V A T E B Y U LT R A M O B I L E

Make the most of your summer 4 ways to reconnect with your community

Our connections over the past year have been confined to a phone screen or computer monitor, which has left us feeling distant from our friends, neighbors and cities. As COVID-19 restrictions are being lifted and businesses are reopening, there are so many exciting opportunities to take advantage of. Here are a few ideas on how you can reconnect with your community this summer:

Organize a potluck

Nothing brings people together quite like food. Invite your neighbors, friends and family to a potluck! Each guest can bring their favorite homemade recipe to share with everyone. This perfect summer evening activity will allow you to spend quality time with your community while enjoying a delicious meal.

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AUGUST 2021

Become a tourist in your own city

Lockdowns and stay at home orders over the past year might have made your own city feel unfamiliar. This summer, ditch the expensive travel plans and see what has changed in your own backyard. Revisit your favorite shops, small businesses and restaurants. (You might even stumble upon something new along the way.)

Engage with local culture

A quick internet search can showcase all of the history, art and heritage that your town has to offer. Visit museums, cultural centers and historical sites located in your area. Many of these places are free to explore and can give you a fresh perspective on where you live.

Reunite with nature

Spending a day at the lake, in the mountains or simply under a shady tree at the park can be a perfect way to escape the heat and connect with nature! If you’re looking for something a little more familyoriented to do, try visiting the local zoo, nature reserve or aquarium.

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A C T I V A T E B Y U LT R A M O B I L E

SET UP TRAVELING CUSTOMERS WITH UPROAM! UpRoam is Ultra’s International Roaming Feature

Summer getaways are back. As airlines and hotels reopen their doors to eager travelers, Ultra Mobile is ready to supply the data needed for every selfie post, dinner reservations and call home. UpRoam is Ultra’s International Roaming feature that allows Ultra subscribers to talk, text and use data while roaming outside the U.S.

What’s up with UpRoam?

UpRoam is an Add-On that all Ultra subscribers can purchase, allowing them to talk, text and use data while roaming outside the US. Subscribers can add $5, $10 or $20 at a time to their International Roaming Balance.

How does it work?

Upon activation of their account, all Ultra subscribers receive a one-time allotment of free International Roaming Credit to their International Roaming Balance. Subscribers

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can buy more International Roaming Credit and add it to their Balance by using UpRoam.

To purchase more credits, subscribers can do so by logging into their account online, texting ‘UPROAM’ to 6700, paying in person at an Ultra Mobile Retailer or by calling Customer Care. Customers can check rates at www. ultramobile.com/international-roaming/.

What’s the catch?

Ultra Customers don’t have to worry about losing their International Roaming Balance.

Unused International Roaming Credits carry over from month to month and never expire!

A C T I V A T E B Y U LT R A M O B I L E

THIS SUMMER ONLY

AUGUST 2021

OFFER ENDS 8/31/2021

credit when Customers buy any 3 months & renew We have a sizzling deal for Ultra Mobile Customers this summer! Until August 31st, Customers can receive a free month of Ultra credit when they purchase any of our 3-month plans and renew. The credit, equal to 1 month of the initial 3-month plan, will be added to the Customer’s account, and is only valid for their next renewal (of any plan duration). Customers will receive a notification text message when the credit has been applied to their account. This deal is only available to new Customers or current Single-Month Customers.

3-MONTH PLANS 250MB

2GB

5G • 4G LTE

LIMITED TO 250MB

3 MONTH PLAN

$

6GB

/MO

TOTAL $84

RENEWAL CREDIT $28

/MO

RENEWAL CREDIT $22

UNLIMITED 5G • 4G LTE

5G • 4G LTE

FIRST 40GB (UP TO 10GB MOBILE HOTSPOT)

FIRST 60GB (UP TO 20GB MOBILE HOTSPOT)

5G • 4G LTE

36

$

3 MONTH PLAN

TOTAL $66

RENEWAL CREDIT $16

15GB

5G • 4G LTE

28

$

TOTAL $48

RENEWAL CREDIT $13

3 MONTH PLAN

22

3 MONTH PLAN

/MO

/MO

TOTAL $39

$

5G • 4G LTE

16

13

$

3GB

5G • 4G LTE

3 MONTH PLAN

/MO

TOTAL $108

RENEWAL CREDIT $36

46

$

3 MONTH PLAN

/MO

TOTAL $138

RENEWAL CREDIT $46

56

$

3 MONTH PLAN

/MO

TOTAL $168

RENEWAL CREDIT $56

NEW PLAN 5

A C T I V A T E B Y U LT R A M O B I L E

Retailer Recipes

Sizzling summer recipes to keep your family full HERE’S SOME INSPIRATION FOR YOUR NEXT FAMILY MEAL NIGHT WITH RECIPE IDEAS FROM AROUND THE WORLD! AMY SCHWAN Ultra Mobile Costa Mesa, CA WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Elote corn salad.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Kielbasa and sauerkraut.

ZACK MURILLO Z & Z Mobile and Furniture New Braunfels, TX Ultra Retailer since 2017 WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Enchiladas with pollo. It reminds me of when I was a little boy and my mom would make enchiladas in the summer in Mexico.

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AUGUST 2021

OSCAR ROMAN Ultra Mobile Chicago, IL WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Texas BBQ brisket, ribs and chicken.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Brisket. Low & slow.

LAURA ARBALLO Caseta LLC Phoenix, AZ Ultra Retailer since 2014 WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Fruit salad.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? My favorite meal that reminds me of my home country of Mexico is my mother’s menudo and pozole soups.

KELLY WU WU MC Wireless Inc. Flushing, NY Ultra Retailer since 2020 WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Sparkling watermelon.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Cachapa (corn pancake with cheese).

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A C T I V A T E B Y U LT R A M O B I L E

ALLISON HUANG MC Wireless Inc. Flushing, NY Ultra Retailer since 2020 WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Lemon chicken.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Stinky tofu.

ALEJANDRA VERGARA Ultra Mobile Chicago, IL WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Tomato burrata salad.

CHECK OUT HER RECIPE BELOW!

ALEJANDRA’S BURRATA SALAD INGREDIENTS • 1 lb. heirloom tomatoes cut into bite-size pieces (or about 2 cups halved cherry tomatoes) • 8 basil leaves, sliced into ribbons • 3/4 cup balsamic vinegar • 3 Tbs. extra-virgin olive oil • 2 garlic cloves, minced Sea salt and freshly ground pepper • 2 burrata, about 12 oz. each • 1 loaf rustic Italian bread, cut in thick slices and grilled or toasted 8

PREPARATION Toss the tomatoes with the basil and balsamic. While they sit, make a quick garlic oil—just heat the olive oil in a frying pan over medium-high heat for about a minute, then add the minced garlic. You don’t want it to brown, so as soon as the garlic begins to sizzle, remove the pan from the burner.

Pour the hot garlic oil over the tomatoes and season with salt and pepper. Arrange the tomato mixture on four plates, and slice the burrata vertically in half. There’s cream inside, so make sure you do this on a cutting board or plate.

Arrange the halved burrata on top of the tomatoes. Serve with thick slices of grilled or toasted bread.

AUGUST 2021

MELODY MA MC Wireless Inc. Flushing, NY Ultra Retailer since 2020 WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Spaghetti.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Hot pot.

JOSEPH CASTRO Complete Wireless of Brickell Inc. Miami, FL With Ultra since 2014 WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? BBQ burgers.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Sandwich cubano.

ELMER GONZALEZ Ultra Mobile Crete, IL WHAT’S YOUR FAVORITE SUMMER RECIPE TO MAKE? Puerto Rican rice with a side of avocado and an ice cold beer.

WHAT’S YOUR FAVORITE MEAL THAT REMINDS YOU OF HOME/YOUR HOME COUNTRY? Arroz con gandules (rice with pigeon peas).

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A C T I V A T E B Y U LT R A M O B I L E

Crossword Puzzle

We’re so excited about the recent launch of our Unlimited+ Plan that this month’s contest is a crossword puzzle celebrating all the other unlimited things we love!

U N L I M I T E D C LU E S

M U S T I N C LU D E TO E N T E R

Across: 1. What everyone loves about buffets 2. The name of a 2011 Sci-Fi thriller starring Bradley Cooper 3. Restaurant known for their plentiful salad and breadsticks 4. Coffee refills at most diners

1. Your name 2. Your business name 3. City 4. State 5. Ultra Retailer Code 6. When you started selling

Send in the correct phrases to retailertrivia@ultra.me by August 15th to enter a random drawing to win a $100 gift card!

guess the emoji phrase winner

Thanks to everyone who submitted to our Emoji Contest for World Emoji Day! Congrats to ROSE DANG from PRO WIRELESS GROUP LLC in PHILADELPHIA, PA! Your $100 gift card is on the way.

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AUGUST 2021

Upgrade your customers’ experience with the ultra app H E R E ’ S W H AT R E A L C U S T O M E R S A R E S AY I N G A B O U T T H E U LT R A A P P. Improve your Customers’ experience on Ultra and get rewarded with our $5 bonus app incentive!

Your Customers will love being able to check their data balance, add more INTL Call Credit and manage their Ultra experience at their convenience.

Encourage Customers to download the Ultra App upon activation and start making easy money!

“ “ “ “

Great app. Easy to manage my account!

Shaka, ★ ★ ★ ★ ★

”

Awesome app. Easy to navigate, convenient and reliable Andrade, ★ ★ ★ ★ ★

”

This app is Ultra helpful. I can see my due dates, add credit to my account, and check international calling rates.

JR, ★ ★ ★ ★ ★ Helps me get the most out of the service.

SR, ★ ★ ★ ★ ★

AVAILABLE ON

”

”

CLICK HERE FOR INSTRUCTIONS ON HOW TO HELP CUSTOMERS D O W N L O A D T H E A P P.

National Friendship Day (8/1)

Caption: There’s nothing we value more than our friends. #stayconnected Tag your best friend down in the comments below and let them know why they should make the switch over to #UltraMobile!

spice up your socials In order to connect with your Customers and keep them up to date on all things Ultra, we created three summer-themed graphics for your social media channels!

CLICK HERE TO ACCESS YOUR FREE SOCIAL GRAPHICS

Buy 3, Get 1 Summer Sale!

Caption: Get a FREE MONTH credit of Ultra Mobile service now through [ADD DATE DEPENDING ON GRAPHIC CHOSEN] when you purchase any 3-month plan from [NAME OF ULTRA RETAILER HERE] and renew, including Unlimited+. Please note: Existing Ultra Mobile customers who, at time of purchase, are on a single-month plan and upgrade to a 3-month plan and renew are also eligible for this offer.

Send us a DM if you have any additional questions! #UltraMobile #SupportSmall

Vacation post = International Call/Roam

Caption: Summer is HERE and vacation time is calling! Use your Ultra Mobile plan while traveling around the globe with our International Roaming feature! UpRoam allows Ultra Mobile subscribers to add money to their International Roaming balance in amounts of $5, $10 or $20 at a time. Have questions? Feel free to send us a DM and our team would be happy to help. #UltraMobile 11

DON’T MISS OUT ON OUR

Summer Bonus Incentives Our Spring into Summer Bonus Incentive is still going strong! Retailers can earn up to $45 Ultra Bonus per Activation on top of our already amazing Compensation!

I N C L U D E D O N A L L U LT R A M O B I L E P L A N S T I L 8 / 3 1 / 2 1

P O R T- I N S

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• Earn a $5 Ultra Bonus for all Port-Ins on a Single (1) Month Plan • Earn an EXTRA $5 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

15

• Earn a $10 Ultra Bonus for all Port-Ins on a 3 Month Plan • Earn an EXTRA $5 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

30

• Earn a $15 Ultra Bonus for all Port-Ins on a 6 Month Plan • Earn an EXTRA $15 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

45

• Earn a $30 Ultra Bonus for all Port-Ins on a 12 Month Plan • Earn an EXTRA $15 for all Qualified Port-Ins from Non-T-Mobile Network Subscribers

$

$

$

$

P L A N S W I TC H E S A N D R E N E WA L S

15

For all Plan Switches or Renewals onto a 6 Month Plan

30

For all Plan Switches or Renewals onto a 12 Month Plan

$

$

Click here for additional details and FAQs 12

OUR RETAILER COMPENSATION PROGRAM

Our compensation program gives you higher upfront spiffs—paid INSTANTLY! On top of that, we’ve supercharged our industry-leading residuals and airtime margins ON ALL PLANS! We’re excited to offer you even better Compensation to help you build your Customer Base and earn even more!

F O R A L L U LT R A 1 , 3 , 6 & 1 2 M O N T H P L A N S MONTH 1

MONTH 2

MONTH 3

MONTH 4

TOTA L

SPIFF*

42.5%

32.5%

32.5%

42.5%

150%

AIRTIME

7. 5 %

7. 5 %

7. 5 %

7. 5 %

30%

TOTA L

50%

40%

40%

50%

180%

*Spiff paid on Base MRC and Airtime paid on actual plan charge

BASE MRC

250MB 5 G • 4G LTE

2GB

5 G • 4G LT E

3GB

6GB

5 G • 4G LTE

15GB

5G • 4 G LT E

UNLIMITED

5G • 4 G LT E

5G • 4 G LT E First 40GB

15 19 24 29 39 49

$

$

$

/MO

$

/MO

/MO

$

/MO

$

/MO

/MO

R E S I D U A L T I E R S ** <100 in base and/or <70 2MR

3%

100-499 Base/70%+ 2MR

5%

500-999 Base/70%+ 2MR

7.5%

>1000 Base/70%+ 2MR

10%

**Minimum of 3 activations per month required across all tiers Click here to view our Retailer Comp FAQs now for more details!

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A C T I V A T E B Y U LT R A M O B I L E

RETAILER TESTIMONIAL CLIFF MCANTHONY

Ultra Cliff Wireless LY N N , M A

Ultra Retailer Since 2015

“

The great experience that I have using Ultra’s Retailer Support Team is that they always answer the phone within minutes.

U LT R A A G E N T S . C O M

“

RETAILER SUPPORT Ultra Mobile will never call or message you asking for your Username or Password.

Do Not Give Unknown Callers Access to Your Computer.

Please let your Master Agent know if you have received any suspicious calls.

Ultra is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support.

We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

RETAILER SUPPORT CAN BE REACHED AT :

855-664-6638 RETAILER SUPPORT HOURS : English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST

CUSTOMER SERVICE Please share our Customer Service number with your Customers should they wish to speak with a Care Representative who can provide account support.

Facebook: ultramobile

Ultra Mobile Customer Service can be reached at 888-777-0446 or by dialing 611 from their mobile phone.

Instagram: ultramobile

Twitter: @ultra_mobile

AUGUST 2021

thank you!

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