Modernization

Industry Leaders: TRAKA Key boxes

We strive to be industry leaders through innovative technology that boost operational efficiency and supports our mission. We previously installed 11 TRAKA key boxes within our operational domain and during the past year, we installed an additional six for Resident Life. This new technology has the capacity to store 1,689 keys and is projected to save approximately 1,700 staff travel hours annually. On a daily basis, we record an average of 250 box logins across campus. We take pride in leading the TRAKA implementation for the division, and also in assisting Facilities Management in implementing their own.

Elevate & SHIFT Implementation & Accessibility

The implementation of new systems expose new challenges and provide an array of opportunities for our department. These new systems will provide us with tools to streamline administrative and front-line operations. Our staff is strategizing, alongside campus project teams, to develop best practices for training employees and making the new systems accessible to our diverse workforce. To guarantee a successful implementation, we programmed and distributed over 100 iPhones and iPads that will be compatible with the new software.

We remain committed to the strategic advancement of the management of UMD facilities and are proud to have two Residential Facilities staff serving as SHIFT workstream leads and other staff serving as subject matter experts.

51,629

Paper Service Requests processed in FY 23

268 salary letters

Digitization of personnel records

709 personnel files

6.5GB of data

100+ iPhones & iPads

$8M Summer

Submitted 448 requisitions to Procurement & Business Services totaling

$12,982,181

$8M Summer Project

51,629 Service Requests