Rental housing - September 2017

Rental

Housing EAST BAY RENTAL HOUSING ASSOCIATION | SEPTEMBER 2017

TECH TOOLS

Streamline your day-to-day management tasks with smartphone technology

PLUS: POTENTIAL CHANGES TO OAKLAND’S OWNER MOVE-IN RULES DESPITE HIGHER TAXES AND REGULATIONS, EAST BAY MARKET HAS STEAM LEFT

Contents

SEPTEMBER 2017

East Bay Rental Housing Association Volume XIV, Number 9 | September 2017 EBRHA OFFICE

3664 Grand Ave., Suite B, Oakland, CA 94610 tel 510.893.9873 | fax 510.893.2906 www.ebrha.com EBRHA STAFF EXECUTIVE DIRECTOR

Jill Broadhurst | jbroadhurst@ebrha.com DIRECTOR OF STRATEGIC PARTNERSHIPS

Tina Bocheff | tbocheff@ebrha.com PUBLICATIONS & COMMUNICATION PRODUCER

Esteban Cortez | ecortez@ebrha.com MARKETING & EVENTS COORDINATOR

Angelisa Ross | aross@ebrha.com

12

16

7 Task Management Apps for Property Owners

A Resilient Market

BY GRANT CHAPPELL

BY JASON VAN

20

STEENWYK

MEMBERSHIP & ADMINISTRATIVE ASSISTANT

Angelique Johnson | reception@ebrha.com

EBRHA OFFICERS PRESIDENT Wayne C. Rowland VICE PRESIDENT Luke Blacklidge VICE PRESIDENT Jack Schwartz SECRETARY Fred Morse TREASURER Abbe Sultan EBRHA DIRECTORS

Symon Chang, Nathan Durham-Hammer, Irina Gelfenbeyn, Brent Kernan, Carmen Madden, Conor Murphy, Michael Pallas, Rick Philips, Jason Russell, Judy Shaw, Carlon Tanner PUBLISHED BY

East Bay Rental Housing Association

Take the Pain Out of Apartment Maintenance

PUBLISHER

Wayne C. Rowland MANAGING EDITOR Jill Broadhurst EDITOR Tina Bocheff ART DIRECTOR & COPY EDITOR Esteban Cortez

BY AARON NORRIS

ADVERTISING

Tina Bocheff | 510.318.8303

6

NEWS

Potential Changes to Oakland’s OwnerMove-in Rules 8

32 ESQ&A After the Fact

BY JOHN RICHARDS

MEMBER SPOTLIGHT

Meet Local Housing Providers

Events & Directory

BY EBRHA

36 COMMUNITY CALENDAR 38 V ENDOR DIRECTORY 42 M EMBERSHIP INFORMATION 42 A D INDEX

12 TENANT SCREENING New Credit Standards

BY BECKY BOWER 28 APARTMENT MARKET PULSE Rent & Occupancy Rates Stabilize

BY PAUL YOON

2 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

Rental Housing (ISSN 1930-2002-Periodicals Postage Paid at Oakland, California. POSTMASTER: Send address changes to RENTAL HOUSING, 3664 Grand Ave., Suite B, Oakland, CA 94610.

Rental Housing is published monthly for $36 per year by the East Bay Rental Housing Association (EBRHA), 360 22nd Street, Suite 240, Oakland, CA 94612.

Rental Housing is not responsible for the return or loss of submissions or artwork. The magazine does not consider unsolicited articles. The opinions expressed in any signed article in Rental Housing are those of the author and do not necessarily reflect the viewpoint of EBRHA or Rental Housing.

This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services. If legal service or other expert assistance is required, the services of a competent person should be sought. Acceptance of an advertisement by this magazine does not necessarily constitute any endorsement or recommendation by EBRHA, express or implied, of the advertiser or any goods or services offered.

Published monthly, Rental Housing is distributed to the entire membership of EBRHA. The contents of this magazine may not be reproduced without permission. Publisher disclaims any liability for published articles. Printed by Jostens Printing Co. Copyright © 2017 by EBRHA. All rights reserved.

COVER PHOTO: KAREN NEOH / CC BY 2.0

Features & Columns

®

SINCERE HOME DECOR

SINCERE HOME DECOR

BEST PRICE

GUARANTEE

Please contact Karen Au-Yeung (VP) at Karen.auy@SincereHomeDecor.com to further assist you.

Family Owned and Operated Since 1988

Spending Too Much Renovating Your Kitchen Every Time New Tenants Move In?

You Don’t Have to!

Our Revolution Cabinetry can give your kitchen a completely NEW look with MINIMUM COST by simply switching the doors and drawer fronts!

MGY-CTO & MPW-CTO

10’ x 10 Kitchen after discount

$2191

set Price based on Ready to Assemble Fully Assembled $2439.99

tIn Stock

Oakland- Downtown Showroom

MPW-VIC

CVCN-CO

after discount

10’ x 10 Kitchen after discount

$2191

99

set Price based on Ready to Assemble Fully Assembled $2439.99 In Stock

Oakland- Market St Showroom

BEST CHOICE!

$1659

In Stock

Oakland- 11th ST Showroom

Oakland- Market St Showroom

BC

set Price based on Ready to Assemble Fully Assembled $1329.99 In Stock

Oakland- Market St Showroom

$1969

set Price based on Ready to Assemble Fully Assembled $2049.99 In Stock

BEST CHOICE!

Tracy Showroom

In Stock

In Stock

Tracy Showroom

THERE IS MORE!!!

$2079

$1849

99

set Price based on Ready to Assemble Fully Assembled $2049.99 In Stock

Santa Clara Showroom

In Stock

In Stock

Oakland- Market St Showroom

SHMS

after discount

$959 99

$2079 99

set Price based on Ready to Assemble Fully Assembled $2299.99 In Stock

$1849

99

set Price based on Ready to Assemble Fully Assembled $2049.99 In Stock

Tracy Showroom

Oakland- Market St Showroom

BH-CO

10’ x 10 Kitchen after discount

$1759 99

set Price based on Ready to Assemble Fully Assembled $1949.99 In Stock

Tracy Showroom

D-BCA

D-MNS

after discount

$1649 99

set Price based on Ready to Assemble Fully Assembled $1839.99 In Stock

Oakland- Market St Showroom

after discount

$1439 99

set Price based on Ready to Assemble Fully Assembled $1609.99 In Stock

Oakland- Market St Showroom

SB

RO

after discount

after discount

$959 99

set Price based on Ready to Assemble Fully Assembled $1059.99

set Price based on Ready to Assemble Fully Assembled $1059.99

Tracy Showroom

In Stock Oakland- Market St Showroom

In Stock

10’ x 10 Kitchen after discount

after discount

after discount

set Price based on Ready to Assemble Fully Assembled $1839.99

GPW-CO & GGY-CO

CHV-CO & CVH-LE

D-BAS

$1649 99

99

set Price based on Ready to Assemble Fully Assembled $2299.99

10’ x 10 Kitchen after discount

after discount

set Price based on Ready to Assemble Fully Assembled $1059.99

San Francisco Showroom

BEST CHOICE!

10’ x 10 Kitchen after discount

CVCN-LE

SHMG

$959 99

99

set Price based on Ready to Assemble Fully Assembled $2179.99

after discount

$1829 99

after discount

$1199 99

10’ x 10 Kitchen after discount

MCH-DP

after discount

set Price based on Ready to Assemble Fully Assembled $2049.99

99

set Price based on Ready to Assemble Fully Assembled $1839.99

MW-DP

$1829 99

In Stock

99

TSDK-CO & TSLT-CO

MWC-CTO

$889 99

set Price based on Ready to Assemble Fully Assembled $979.99 In Stock

Oakland- Market St Showroom

ONLINE EXTENDED MONTHLY SPECIALS

Over 100+ Special Items in Every Category. Please visit www. S incere H ome D ecor.com for details.

Santa Clara - South San Francisco - Oakland Downtown - Oakland Jack London Square - Tracy

contributors BECKY BOWER Becky Bower is a writer for ResidentScreeningBlog.com and the Communications Executive at Contemporary Information Corporation (C.I.C), a nationwide tenant and employment screening company. She has also spent several years in compliance and auditing. Becky holds a degree in English with a focus in creative writing from CSU Channel Islands and is a published writer.

GRANT CHAPPELL Grant Chappell is the Vice President of NAI Northern California. Since 2005, Grant has focused on East Bay apartment opportunities for his clients. Grant also serves on the Board of CEI, the Center for Elders’ Independence, a local nonprofit providing PACE Care to seniors in Alameda County. In his free time, Grant enjoys skiing, golf, biking and traveling.

AARON NORRIS Aaron is Vice President of The Norris Group. His role at The Norris Group includes investor relations, business development, community outreach, marketing, public relations, and special events. Aaron has been in the real estate field for over a decade having worked in the construction design industry before joining The Norris Group in 2005. Aaron also hosts the weekly awardwinning Real Estate Headline Roundup Vlog as well as produces The Norris Group’s award-winning radio show and podcast.

JASON VAN STEENWYK Jason is a freelance writer and editor, as well as an avid fiddler. His articles have been published in a number of real estate publications including Wealth and Retirement Planner and Bankrate.com, as well as Buildium’s blog located at www.buildium.com/blog.

PAUL YOON Paul Yoon joined NAA in 2017 as Research Analyst. He previously provided consulting services nationwide at Delta Associates, where he performed market studies for apartment developers and investors, while managing the quarterly Washington Metropolitan Area Housing Outlook publication. Paul also has experience in local planning and zoning, having served Fairfax County, VA in various roles. Prior to that, he worked as a property manager for a variety of apartment communities in the Northeast. He is a graduate of Virginia Tech.

4 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

ACTIVATE YOUR VOICE 1. EBRHA On Your Side Have you experienced a situation or ruling that you feel infringed on due process as a property owner? We constantly hear about outcomes that are just plain wrong. EBRHA collects member experiences in order to make changes to a broken and biased system. Tell us your story today at www.ebrha.com 2. Grand Jury Complaints This investigative body looks at complaints received from citizens alleging mistreatment by officials, suspicion of misconduct, or government inefficiencies. To file a complaint, send an email to grandjury@acgov.org.

3. Attorney Complaints The Office of Chief Trial Counsel reviews complaints of unethical conduct by attorneys licensed to practice in California (this includes Rent Board hearing officers and tenant attorneys engaged in suspicious misconduct). To file a complaint, go to www.calbar. ca.gov, find the “Quick Links” on the left side, and then click on “Attorney Complaints” and complete the application.

EBRHA IS HERE FOR YOU. KEEP US INFORMED ON ANY COMPLAINTS FILED WITH THESE AGENCIES.

3664 Grand Ave l Suite B Oakland, CA 94610 P 510.893.9873 l F 510.893.2906 www.ebrha.com l news@ebrha.com

EBRHA has approved the following ‘Basic Principles’ drafted by the Public Policy committee. It is meant to encapsulate fundamental ideas shared by our EBRHA membership and to create a foundation for further political activities on behalf of the EBRHA membership. We welcome your comments and suggestions. We also welcome finally beginning a healthy dialogue with our neighbors about rental housing and how we can work together to solve the current housing shortage. Only by listening to everyone and sharing all of our experiences and data can we make real, measurable progress in addressing this critical need.

EBRHA BASIC PRINCIPLES 1) About EBRHA The East Bay Rental Housing Association (EBRHA) represents rental-housing providers in Alameda and Contra Costa Counties. Our members provide quality, affordable housing, and are the bedrock of a vital, productive community. As residents and local families invested long-term in our communities, we personally feel the successes and failures of housing policies in our daily lives.

We are our communities. EBRHA members are overwhelmingly mom-and-pop homeowners. For many of us, rental income is the primary source of retirement income. EBRHA members include union members, city employees, teachers, retired workers, and folks on fixed incomes. We include your aunt and uncle, grandparents, cousins, beat cops and firefighters, doctors and dentists, neighbors, etc.

We share many concerns and interests with our customers; renters with whom we agree to provide impermanent housing on our properties. We support fair treatment for renters. We support existing Federal and State laws defining our rights and responsibilities.

2) EBRHA Basic Political Positions a. We SUPPORT rent subsidies for renters in real need, funded by the whole community. b. We SUPPORT the housing policies of most communities in the U.S. where functioning rental markets based on competition between owners keep rents fair, promote housing quality and encourage investment in maintenance and new construction to balance housing supply with demand. c. We strongly OPPOSE government imposed rent subsidy programs that assist renters that have no need, or that are funded by only an arbitrary subset of property owners. These programs (mislabeled “Rent Control”) only worsen housing shortages, damage their communities, and both overly burden the wrong owners and subsidize the wrong renters.

3) Our Vision for the Community a. Maintain ongoing, honest conversations with the community, informed by real data, about the costs and benefits of price controls on residential rents. b. Any rental assistance program is carefully designed to respect all stakeholders, achieve reasonable, rational objectives, and avoid unacceptable consequences, such as reducing much-needed housing investment thereby worsening housing shortages. c. Uphold the basic Constitutional rights of all citizens. The U.S. and California Constitutions established that all homeowners must receive Due Process in all government deliberations affecting their property. Sufficient time must be allowed for all stakeholders to be heard and for careful deliberations before creating housing policies. d. Subject all government housing programs to regular, independent evaluation to inform any changes, remove failing programs, and sunset all programs unless continued need is clearly demonstrated.

I N F O R M AT I O N

l

NETWORKING

l

ADVOCACY

l

COMMUNITY IMPROVEMENT

COLUMN

title newshere

Potential Changes Coming to Oakland’s Owner Move-In Rules THE CITY OF OAKLAND’S COMMUNITY AND ECONOMIC DEVELOPMENT

​ pproved an owner move-in ​exempa tion process review to be created by the rent board, after Councilmember Rebecca Kaplan cited “numerous complaints of fraudulent owner move-in evictions in recent months.” According to an article published in the East Bay Express, the CEDA committee voted unanimously in favor of having the Oakland rent board review the issue and propose changes that will prevent “fake owner move-ins” in the future. EBRHA’s Executive Director Jill Broadhurst—who voiced concerns in the East Bay Express article—isn’t opposed to an owner move-in law verification process, but asks council to present statistics demonstrating that fake owner moveins and owner occupancy abuses are a large problem.

“An uptick in owner move-ins might just mean that people who can’t afford a single family home are able to buy a duplex or triplex,” she says. Broadhurst also brought up possible complications with this process, including delayed rent increases of up to 6 months due to standard hearing procedures and processing time.

EBRHA advocates that these exemption decisions be made administratively, which is much faster, and not through the traditional hearing process. The recommendation from CEDA is expected to go to council in late August or ​early ​September. EBRHA will alert members of any potential ordinance changes as they become available.

(CEDA) COMMITTEE

Source: East Bay Express, Darwin BondGraham, 7/11/17 6 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

In early August, EBRHA notified members that the City of Concord was seeking applicants for it’s Rent Review Panel. The deadline has since passed, but for those who aren’t familiar, the Concord City Council adopted Ordinance No. 17-7 in May, establishing a Chapter 19.40 Residential Rent Review Program of the Concord Municipal Code. The new Rent Review Program became effective on June 23, 2017. It allows tenants who experience rent increases exceeding 10 percent in a 12-month period to seek non-binding conciliation and mediation services through a housing counselor retained by the City. In the event that the conciliation and mediation services do not result in a resolution, tenants have the option of seeking non-binding arbitration at a public meeting through a three-member Rent Review Panel appointed by the City Council. Participation in the conciliation, mediation and public arbitration process is mandatory for property owners with three or more rental units, except in triplexes in which one of the units is owner-occupied and in rental units owned or operated by any government agency or whose rent is subsidized through any government program. EBRHA members can view the Ordinance at www.codepublishing. com/ca/concord or www.cityofconcord. org/page.asp?pid=1003. The “Notice of Availability of Rent Review Required” is also available on EBRHA’s website on the “Forms” page under “City-Specific Notices.” EBRHA will send more details on the new ordinance as they become available. For other questions, EBRHA members can contact City of Concord Housing Manager Brenda Kain at 925671-3088 or Brenda.Kain@cityofconcord. org.

New Granny Unit Laws in the City of Hayward?

The Hayward city councild will

consider new building and zoning laws that would allow more types of granny units on most residential properties, the

PHOTO: TEX BATMART VIA FLICKR / CC BY 2.0

Information on Concord’s New Residential Rent Review Program

East Bay Times reported. The Hayward Planning Commission unanimously voted in favor of the proposed building and zoning codes, in the hopes that they provide homeowners more flexibility in building accessory dwelling units. The city’s proposed regulations would allow three dwelling types—internal, attached and detached—to be built on properties with an existing house. They also would be permitted in agricultural, single-family residential, medium-density residential and residential nature preserve zone areas, as well as in certain residential portions of Hayward’s Mission Boulevard. The proposed laws have certain requirements and restrictions, including: the new units can be no larger than 1,200 square feet (or half of the living space in the main house); a parking spot must be provided for one-bedroom or studio units (two spots for two-bedroom units); and the legal owner of the property must live in either the main home or the added unit. In addition, the added unit cannot be used as a short-term rental (such as Airbnb). In the East Bay Times article, a Hayward resident argued that high fees— including a $9,653 park dedication fee and a $328 permit fee—are cost prohibitive for building granny units when paired with high construction costs. The proposed laws are scheduled to be heard

by Hayward city council in October.

Register Now for EBRHA’s 11th Annual Trade Expo & Symposium Join hundreds of rental property own-

ers at EBRHA’s Annual Trade Expo & Symposium on Thursday, October 26, 2017 from 3:00 p.m. to 7:00 p.m. This year, the event will feature an in-depth Legal Q&A with a panel of expert attorneys who will answer your most pressing rental housing questions. Meet with top local vendors, get up to date on the latest industry news, attend educational workshops, network with other owners and enjoy complimentary food and beverage. The Expo will be held at the Greek Orthodox Church on Lincoln Avenue in Oakland and admission is free for EBRHA members. Register today at www.ebrha.com/expo. RH

Chase Multifamily Lending Low Fees | Great Rates | Streamlined Process

Closing on promises every day.

Looking for a multifamily property loan?

You’ll have a team you can depend on at Chase. The terms and timeline we agree on are the ones we’ll deliver at closing. So you can move forward with confidence.

Call me today to see how I can help you save time and money on your next big opportunity.

Ted Levenson

Client Manager (415) 464-2909 ted.levenson@chase.com

Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Terms and conditions subject to commitment letter. Products and services provided by JPMorgan Chase Bank, N.A. #1 claim based on 2016 FDIC data. ©2017 JPMorgan Chase & Co. All rights reserved. Chase is a marketing name for certain businesses of JPMorgan Chase & Co. and JPMorgan Chase Bank, N.A., Member FDIC.. 299330

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 7

COLUMN

member spotlight

Meet Local Hou

“I love that I am able to provide affordable housing for Oakland residents. We need more quality housing. I grew up in Oakland, so I’m used to living in quality housing.

People come here because they want to live here for various reasons, so it’s nice that I’m able to provide housing for tenants and invest in our neighborhoods.”

8 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

using Providers Jacqueline, housing providers for 25 years HOW LONG HAVE YOU OWNED RENTAL PROPERTY? The property has been in our

family since 1963. It was purchased by a relative who was visiting California from New York. She fell in love with California and decided she was going to retire here.

She was a registered nurse and finally retired in 1969. My mom then inherited the property in 1993 and I’ve been involved with it since then. We’ve been a member of EBRHA since the early ’90s.

HOW MANY UNITS DO YOU OWN AND IN WHICH NEIGHBORHOOD? I own four

residential units, and two commercial units, plus one single-family cottage. All of our properties are in North Oakland and Temescal. I take pride in keeping the properties very diverse and well kept.

WHAT DO YOU LIKE MOST ABOUT OWNING PROPERTY IN OAKLAND? I love that I am

able to provide affordable housing for Oakland residents. We need more quality housing. I grew up in Oakland, so I’m used to living in quality housing. People come here because they want to live here for various reasons, so it’s nice that I’m able to provide housing for tenants and invest in our neighborhoods.

HOW WOULD YOU DESCRIBE YOUR RELATIONSHIP WITH YOUR RENTERS? My goal is to maintain a good

relationship with all of my tenants. I keep our relationship on a business basis and communicate mostly in

writing rather than verbal. I make sure I give them all required city disclosures to stay compliant with local laws. Sometimes, tenants complain about all of the notices I give them, but I explain to them I am simply following city requirements.

WHAT CONCERNS YOU MOST ABOUT THE RENTERPROPOSED INITIATIVES BEING CONSIDERED IN OAKLAND? They are a violation of our rights as

property owners, put forth by a legislative body without adequate analysis and without Oakland’s future correctly considered. Rent control and restricted evictions have done nothing to increase the supply of housing in Oakland. In fact, rent control has only lead to less supply, greater economic disparity and higher asking rents.

WHAT IS THE MOST DIFFICULT PART ABOUT BEING A PROPERTY OWNER IN THE CITY? There is a

lack of transparent, honest and open communication between the City of Oakland, tenants and rental property owners. I don’t think the City or the Rent Adjustment Program does a credible job of facilitating that collaborative interaction between tenants and owners.

Tenants and owners seem to be pitted as adversaries, and that’s not the way I like to do business in any shape or form. It’s very counterproductive and constantly keeps tenants and owners battling each other. RH

Want to share your story? Email tbocheff@ebrha.com to share your experience as a rental property owner.

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 9

COLUMN

tenant screening

New Credit Standards

How upcoming changes to credit reporting may affect your tenant screening process. BY BECKY BOWER

O

n September 15, 2017, the second phase of the National Consumer Assistance Plan (NCAP) will go into effect, and while you might be reeling from the first phase, it’s important to know what credit changes are on the horizon. This next big push will affect medical debt collection accounts, and the rental industry overall.

What is the National Consumer Assistance Plan (NCAP)?

Announced September of last year, NCAP establishes new standards (also known as personal identifying infor10 RENTAL HOUSING

| SEPTEMBER 2017 |

mation or PII) for a record to appear on a consumer credit report. While the assistance plan went into effect on January 1, 2017, the three major credit bureaus have been implementing the new standards over a three year period (with full implementation expected by March 2018).

Current Credit Changes As the national consumer assistance plan has been rolling out over a 3 year period, not all of the allotted requirements ebrha.com

are in effect yet. Since June 15, 2016, collection agencies and debt buyers do not report debt that did not arise from a contract or agreement to pay; report the name of the original creditor and creditor classification code; report a full file monthly.

When the plan went into effect on July 1, 2017, new and existing public record data was required to adhere to these two PII standards: 1) The minimum is required of consumer identifying information: name, address, social security number and/or date of birth; and 2) The minimum frequency (at least every 90 days) of courthouse visits to obtain newly filed and updated public records is required.

Upcoming Changes in Phase Two Since July 1, 2017, the three credit bureaus have been preparing for the second wave of changes. While the next huge shift will be fully effective around September 15, 2017, it is likely that the bureaus have already implemented parts of the new requirements. The following data reporting changes will be effective on September 15, 2017: • Do not report medical debt collection accounts less than 180 days old. This is required for collection agencies and debt buyers.

• Report a delete for accounts that are being paid or were paid in full through insurance. This is required for collection agencies and debt buyers.

• Report full date of birth for new authorized users on all accounts. This is required for reporters of authorized user data.

The Effects of Phase One and Two As the new PII Standard that requires a consumer’s name, address, SSN and date of birth the preliminary analysis done

by Experian projected that about 96% of civil judgement data, coupled with as much as 50% of tax “Small changes like lien data, would not these can have a meet these particular great impact on the new standards. Since rental industry, and the preliminary analythe tenant screening sis, TransUnion released reports you rely on.” a whitepaper on July

2017 that did not specify the changes to civil judgement data (only stating that there is “significant change”) and that a minimum of 60% of tax lien public record data will be removed. Due to the phase one changes, you’ll want to rely on a tenant screening service to provide eviction data, as the presence of a civil judgement record (like a monetary eviction) is no longer reflected on the credit score.

Unlike phase one, phase two has the potential to drastically affect the rental market, depending on which credit scoring model your property uses. Prior to NCAP, FICO utilized medical debt within its credit scoring algorithm. Once phase 2 goes into effect, rental applicants with medical debt might see an increase in their FICO® credit score, spurring an increase in eligible rental applicants.

Properties that utilize VantageScore 3.0 will not see an increase, since the scoring model excluded medical debt from their algorithm long before NCAP. Regardless of which credit scoring model is used by your tenant screening supplier, you will not see any medical debt that is less than 180 days old, or will be paid in full by an insurance provider, on your credit reports. Depending on your property’s written rental requirements for debt, you might see an influx of eligible rental applicants.

While many have mixed feelings about the National Consumer Assistance Plan (especially in the mortgage industry), it’s important to understand how these changes not only affect your own credit score and your rental applicant’s score, but your property’s rental process.

Small changes like these can have a great impact on the rental industry, and the tenant screening reports you rely on. RH Nothing in this article is meant to constitute either legal or business advice. All of the opinions expressed in this article are those of Contemporary Information Corporation (CIC) www.cicreports.com and East Bay Rental Housing Association (EBRHA). Please consult an attorney which is competent in FCRA and other laws governing the business of tenant, employment, and background screening before relying on any information contained in this article.

Becky Bower is a writer for ResidentScreeningBlog.com and the Communications Executive at Contemporary Information Corporation (C.I.C).

She can be reached at becky@cicreports.com.

UPCOMING EVENTS EBRHA Office Closed D ATE & TIME MONDAY, SEPTEMBER 4

NEW TIME!

Oakland Rent Board Roundtable D ATE & TIME M ODERATOR

PRICE

TOPICS

WEDNESDAY, SEPTEMBER 6; 4:00 P.M. - 5:00 P.M.

Jill Broadhurst, CCRM, EBRHA Free to members only An informal discussion on preparing for your Oakland rent board hearings and petitions

Renovation, Repair and Painting Certification Class D ATE & TIME WEDNESDAY, SEPTEMBER 13; 8:00 A.M. - 5:00 P.M.

PRICE Members: $250; Non-Members: $350

DETAILS See add on page 19 for more information

Member Meeting D ATE & TIME SATURDAY, SEPTEMBER 16; 10:00 A.M. - NOON

PRICE Free to Members Only TOPICS Benefits of Mediation, Litigation Tricks and Anecdotes —

James Cook, John Burris Law Offices

NEW TIME!

Small Property Owners Roundtable D ATE & TIME M ODERATOR

PRICE

TOPICS

WEDNESDAY, SEPTEMBER 27; 4:00 P.M. - 5:00 P.M. Jill Broadhurst, CCRM, EBRHA Free to members only An informal discussion on management issues and solutions

Unless noted, all events are held at:

3664 Grand Avenue • Suite B Oakland, CA 94610 TO REGISTER, GO TO EBRHA.COM/EVENTS OR CALL 510-893-9873. REGISTRATION REQUIRED ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 11

COLUMN

market outlook

A Resilient Market

news of companies leaving the Bay Area for places like Texas, Arizona, and Seattle, the East Bay will likely capture a significant portion of companies and personnel who cannot afford San Francisco commercial and residential rents. This should bode well for long term owners in East Bay markets.

Federal Updates Even though the Federal Reserve has Despite higher taxes and burdensome regulations, raised short term rates four times since December 2015, rates on debt for 5-plus East Bay market has steam left. BY GRANT CHAPPELL unit properties remain low by historical standards and continues to contribute to high sales volume and property valuation. Over the last year, yields on the 10-year treasury—which most banks look at when pricing loans—has gone as high as 2.6% and as low as 1.5%. The Federal Reserve also announced that it would start reducing its balance sheet of more than $4 trillion dollars in securities, primarily made up of US treasuries and mortgage backed securities.

Turmoil and uncertainty on Capitol Hill kicked the can down the road on health care and tax reform, as both parties cannot find much common ground to home price was $1.1 million in June— advance legislation. At submission of this ith new records set on pricalso up about 7%—making Alameda article, the latest Senate Bill would have ing for single family and and Contra Costa County look like a kept the 3.8% surcharge on net investmultifamily properties, the bargain. ment income in the Affordable Care Act. East Bay continues to show resilience According to CBRE, Class A office While the latest details on tax reform as the San Francisco market cools off. rents are asking $57 per square foot, include mortgage interest deductions and As sales volume remains as buoyant as and vacancy for these spaces in Oakland charitable gifts deductions, rumors swirl records set in 2016, higher metrics on is about 3.8%. Delta Dental recently that 1031 exchanges could be eliminated. price per square foot and price per unit announced it was leasing an 80,000 This would have a profound impact on show that the market is pricing higher square foot space at 1333 Broadway, the commercial real estate market as market rents long term. Historically, and will divert some employees from many investors utilize this to defer capital low interest rates, lack of inventory and their San Francisco office, resulting in gains and reinvest in like-kind property. strong investor demand for multifamily a shorter commute times for East Bay Perhaps a grand bargain will take continue to play a large role in guiding workers. With Uber’s excess space up place and we’ll see lower rates on perthe path the market has taken since the for lease in Oakland, we will likely hear sonal, corporate and capital gains. I am depths of the recession. more news of corporate and start-up less optimistic about that happening, as tenants signing deals for space in core little of substance or legislative victories Single-Family & Commercial areas near BART and seem to get much press.

The median home price has continued “While single family If anything, the status an upward trajectory for 63 consecutive Uptown.

While single family home values and quo will prevail with months, with the market showing little commercial rents minor tweaks to existing signs of weakening. As of June, Alameda home values and commercial rents are not are not directly tied tax laws on the books.

County set a new record of $838,000 directly tied to the scope to the scope of this Local Development for median price, and sales were up of this article’s historiarticle’s historical Locally, Oakland devel7.1% year over year. As frustrated as cal direction, they have direction, they opment continues to renters have been in competing for an impact on apartment have an impact on roar with many projavailable units or houses, home buying rents and, ultimately, apartment rents and, ects in the pipeline and poses an equally draining process. By values. With continual ultimately, values.” about 3,000 units under comparison, the Santa Clara median 12 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

PHOTO: KALLENMVALTS VIA FLICKR / CC BY 2.0

W

construction. Despite the July 7 fire at the Webster/Valdez project that would have added 30,000 square feet of commercial space and 200 market rate units, a number of similar sized projects have broken ground within a 20-block radius. According to a recent Business Times article, there was a surge in building permits paid for in May and June as developers sought to avoid the increase in impact fees that doubled on July 1 to $11,000 per unit.

These higher fees also increase costs for condominium conversions, assuming City Council does not come up with legislation to further limit conversions in the interim.

2 - 4 Units As mentioned, both Oakland and Berkeley set new pricing records in this segment. Oakland posted 88 sales at an average of $795,000, also eclipsing a record set in Q4 2016. It’s worth mentioning that Oakland city council is reviewing proposed legislation to offer additional protections for existing tenants and mechanisms to take a property off of rent control via owner occupancy. For many owners, occupying a smaller multiunit property is the best path to ownership and has likely contributed to higher pricing.

In late 2016, Berkeley further strengthened regulations on owner move-in evictions and relocation costs. However, with 19 transactions closing at an average of $1.295 million dollars, Berkeley shattered its Q3 2016 performance of $1.226 million. Alameda, on the other hand, witnessed a slight dip in average price with 11 sales at $1.062 million dollars. Now that Alameda has officially joined the ranks of rent controlled cities, I expect a bit more volatility in activity and average pricing. Quarterly sales volume in Alameda has always been much lower than Oakland and Berkeley as there is less overall inventory.

5+ Units Oakland continues to lead the East Bay in attracting new and long-term investors. Even though volume has remained under $100 million dollars for the last two quarters, the average per unit pricing exceeded $200k per unit for the first time this quarter. With $93.8 million in

volume last quarter, Oakland set new records at $281 per square foot and $220k per unit, further reflecting investor’s expectations that market rents will support these valuations.

We also see a wider spread on GRM (gross rent multiplier) and Cap Rates on rent-controlled versus non rent-controlled product. For example, the team at CBRE brought an 8-unit building to market at 4328 Howe St. in Oakland, just a few blocks away from a 14-unit property

I am marketing located at 412 Monte Vista. Given the lower rents at CBRE’s listing, it sold just over asking price with a GRM just above 16 and a low 3% Cap Rate. Due to the lack of rent control, 412 Monte Vista’s GRM is closer to 14.5 and a Cap Rate above 4%. This is consistent with two other non rent-controlled sales in the Oakland market this past quarter: lower GRM and higher cap rate to mitigate the lower rental upside.

Alameda and Berkeley both showed

transactions (2-4 units)

average sales price (2-4 units)

Source: NAI Northern California

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 13

total volume (5+ units)

price per sq. foot (5+ units)

signs of improvement in terms of total sales volume. The small sample of sales quarter to quarter makes it tough to draw any conclusions on future trends.

Berkeley performed with $19.8 million in total volume with an average of $240k per unit and $359 per square foot, which feels above average going back to quarters that did not exceed $10 million in sales volume.

Alameda posted two sales for $13.2 million in total volume at averages of $331 per square foot and $307k per unit. As only one sale occurred in each of the previous quarters, we do not have much to compare, but can speculate on the impacts of new rent control laws and how that may have hindered investor appetite for Alameda properties.

Conclusion In summary, the data and trends illustrated both on the residential and commercial segments show that this market still has some steam left. Despite higher taxes and more burdensome regulations, most of the market remains resilient as lack of inventory and threat of new supply remains low. The stock market was also shattering records at the time of submission of this article, but our focus will remain on local issues and hope for a strong finish to the year. RH

price per unit (5+ units)

Grant Chappell is the Senior Vice President of NAI Northern California. After graduating from California Polytechnic State University in San Luis Obispo in 2003 with a degree in Business Administration and a minor in Spanish, Grant has worked exclusively in Real Estate. He can be reached at grant@nainorcal.com or 510-3364721.

Source: NAI Northern California 14 RENTAL HOUSING

| SEPTEMBER 2017 |

In Memoriam On a final note, I would like to take a moment to honor and remember Link Corkery, who passed away in July. He wrote this column for years and served both on the Board of Directors and as President of EBRHA. He set a great example for young agents in the business by cooperating on deals and treating all parties sincerely and with dignity. He always kept his cool at board meetings and offered historical context on rent control and other upcoming issues facing property owners. He’ll be greatly missed.

ebrha.com

1.800.447.4926 APPLIANCE PARTS DISTRIBUTOR Serving The Apartment And Builder Industry Since 1963 Largest Appliance Parts Inventory In NorCal!

New Lower Prices

On Select Whirlpool Stainless Steel Appliances.

B.

A.

A. Whirlpool 19 cuft Refrigerator Stainless Steel Refrigerator • 29” Wide Apartment Size • Frost Free • Clear Gallon Door Bins • Full Width Pantry • Condiment Caddy • Hidden hinges • Most Energy Efficient Made • ENERGY STAR Rated • 66 1/4 in x 29 1/2 in x 33 7/8 in WRT359SFYM

C.

799.00

$

B. Whirlpool 1.6 cuft Capacity Over-the-Range Microwave • 1000 Watts • One Touch Cooking • Auto and Time Defrost • 2 Speed Fan • Convertible Venting Option • Night Light

WMH31017AS

259.00

$

F.

C. Whirlpool Free Standing 4.8 cu. ft. Capacity Stainless Range Ceramic Top

E.

• 4.8 cu. ft. Capacity • 1 Dual Size Element • Custom Broil • Lower Storage drawer • 1- 9” Element 2 - 6” Element

WFE320M0AS

E. Whirlpool Built-In Dishwasher

519.00

$

D. Whirlpool GAS Free Standing 5.0 cu. ft. Capacity Stainless Range • Cast-Iron Grates • Adjustable Time Self-Cleaning System • 13,500 btu Power Burner • AccuBake® WFG510S0AS

549.

$

00

Prices subject to change without notice

• 3 Level Dura Wash System • ENERGY STAR® Qualified • 4 Cycle 3 Option • Delay Wash • Quiet Wash sound Package

WDF310PAAS

339.00

$

D. F. Whirlpool 17.5 cu. ft. TopFreezer Refrigerator

• Frost Free • Factory Installed Automatic Ice Maker • Adjustable Clear Door Bins • SpillMizer Glass Shelves • ENERGY STAR Rated • 68 in x 28 in x 3o 3/8 in

W8RXEGMWS

699.00

$

We’re Not Just About Parts. We’re Trained Professionals. www.apdappliance.com San Leandro 16200 East 14th St. 510.357.8200

Fremont 37250 Fremont Blvd.

510.490.0600

Dublin 6843 Dublin Blvd.

925.828.5800

FEATURE

7 Task-Manag for Property

16 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

gement Apps Owners Utilize free smartphone technology to streamline your day-to-day property management tasks. BY JASON VAN STEENWYK

D

o you remember the days before you had 24/7 access to the Internet in your pocket?

I barely do—how did I keep track of all my tasks and paperwork before email, Google Drive, and my iPhone?

Truthfully, I probably had less to do then. But since technology allows us to be connected at all times, we’re able to get way more work done (and, ergo, still have more work to do).Yes, this can be frustrating and overwhelming. And even if you already use a property management software to streamline your day-to-day tasks, you may need a few other apps to manage your to-do list, calendar, and even track pool maintenance.

Here are a few of our favorite task management apps to help you in your rental business:

Keep Track of Your Stuff

My Inventory Manager—Even if you don’t have a retail store, you may have a lot of stuff to keep track of: tire chains, lawnmowers, your socket wrenches, extra lightbulbs, Christmas lights, folding chairs, pool covers, office supplies, and even pool supplies.

Use My Inventory Manager to keep track of where you stored it, if you lent it out, who borrowed it, and when you expect it back. You can track items right down to the corner of the garage and which color box it’s in, you can even attach a picture. The app is free on iTunes and Google Play.

Know Your Stuff

The Know Your Stuff app was initially developed by the insurance industry so homeowners could easily inventory their property for homeowner’s insurance claims. But it works well for inventorying appliances, furniture, plants and maintenance gear.

In this case, it’s great for thinking ahead in case of a fire or flood. You’ll always have a list of property ready in case you need to file a claim.

It’s extremely easy to use, and the app walks you and your staff through the process, step by step. The app is free on iTunes and Google Play.

Track Neighborhood Crime

Alert ID works with local law enforcement agencies to keep neighborhoods safe. You can receive immediate alerts to any criminal activity in your neighborhood, and report suspicious activity right from your mobile device. You can even see the names and photos of criminals in your neighborhood.

Once you download the app, it’s easy to share information with other Alert ID users in your community, like your staff, security personnel and residents. The app is free on iTunes and Google Play.

Manage Your To-Do List

Any.do—This is a fast, easy, simple way to keep track of your to-do list: Any.do organizes tasks by “Today,” “Tomorrow” and “Someday.” And it syncs ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 17

UPCOMING WORKSHOPS EVENING WORKSHOP

Simple Ways to Increase Your Income D ATE & TIME TUESDAY, SEPTEMBER 12; 6:00 P.M. - 7:30 P.M.

SPEAKER Presented by John Caronna, Coldwell Banker

PRICE Free to Member & Non-Members

Managing Subtenants, Assignees & Visitors D ATE & TIME THURSDAY, SEPTEMBER 14; 2:00 P.M. - 3:30 P.M.

SPEAKER Presented by Clifford Fried, Fried & Williams LLP

PRICE Members: $39; Non-members: $69

EVENING WORKSHOP

Mold Vs. Mildew: Prevent & Protect D ATE & TIME WEDNESDAY, SEPTEMBER 20; 6:00 P.M. - 7:30 P.M.

SPEAKER Howard Oliver, Green Home Solutions—East Bay

PRICE Members: $39; Non-Members: $69

Creating Smoke-Free Housing Policies D ATE & TIME THURSDAY, SEPTEMBER 21; 2:00 P.M. - 3:30 P.M.

SPEAKER Tamiko Johnson, Alameda County Tobacco Control Program

PRICE Members: Free; Non-Members: $69

Rental Property Owner 101 (RPO 101) D ATE & TIME TUESDAY, SEPTEMBER 26; 2:00 P.M. - 3:30 P.M.

SPEAKER EBRHA Staff

PRICE Members: Free; Non-members: $69

Rental Property Owner 107 (RPO 107) D ATE & TIME THURSDAY, SEPTEMBER 28; 2:00 P.M. - 3:30 P.M.

SPEAKER EBRHA Staff

PRICE Members: Free; Non-members: $69

Unless noted, all workshops are held at:

3664 Grand Avenue • Suite B Oakland, CA 94610 TO REGISTER, GO TO EBRHA.COM/EVENTS OR CALL 510-893-9873. REGISTRATION REQUIRED 18 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

easily across your devices.

Also, it supports automated text responses to missed calls. One button, and you’ve responded, “Sorry, in a meeting. Will call back soon.”

While the app is free on iTunes or Google Play, advanced features are available for a minimal price.

Sync Your Tasks

Todoist—If you already use Evernote, you’ll love Todoist. It easily syncs tasks between Todoist and Evernote, and converts Evernote folders into Todoist tasks.

If you use Google Calendar and Github, data will sync in real time with those apps, as well.

Location-based reminders will ping your maintenance crew to remember lightbulbs as they approach a Home Depot, or they’ll remind you to buy paper when you’re near a Staples.

The app is free on iTunes and Google Play, and advanced features are available for minimal cost.

Maintain the Pool

Pool Smart—This basic pool maintenance app from BetterWay Apps, LLC features a handy pool maintenance checklist, as well as a calculator that shows your pool maintenance staffer exactly what chemicals to use to keep the pool sanitary and clean, and how much to use to achieve the proper concentrations. The app is $0.99 on iTunes.

Test Your Pool’s Water

Insta-LINK—The pool water testing app Insta-LINK, from LaMotte, goes a step further: Dip a special test strip in the water, and take a photo of it using the app. The app will then tell you exactly what chemicals to add to keep your pool safe, or give you enough information to alert your pool vendor.

The app is free on iTunes and Google Play, but you do need to buy their testing kit. RH Reprinted with permission from Buildium. For more articles, go to www.buildium.com/blog.

Buildium is an American property management software company. It was founded in 2004 and headquartered in Boston, Massachusetts, providing cloud-based, real estate software solutions.

Go to www.buildium.com to learn more. Jason Van Steenwyk is a freelance writer and editor, as well as an avid fiddler.

GET LEAD-SAFE CERTIFIED

Renovation, Repair & Painting Certification Course DATE: Wednesday, September 13 REGISTRATION DEADLINE: Friday, September 8 TIME: 8:00 a.m. - 5:00 p.m.

PRICE: Members: $250; Non-Members: $350 INSTRUCTOR: Richard MacFarlane, Benchmark Environmental Engineering EBRHA’s EPA-accredited training course will certify workers as required by law for anyone who disturbs leadcoated surfaces during repair or renovation of pre-1978 housing. The course is designed to train contractors or rental property owners who perform building renovations, repairs or painting on how to work safely and comply with EPA regulations. The course addresses health concerns, regulations, work procedures, as well as record-keeping and training non-certified workers. The class consists of a presentation of the new RRP regulations and hands-on student participation. Students must pass an exam at the end of the course with a 70% score.

Presented by

REGISTER NOW AT EBRHA.COM/RRP

FEATURE

Take Out o Main

20 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

e the Pain of Apartment ntenance The award-winning app that takes the pain out of home maintenance and repair. BY AARON NORRIS

E

ver get that call from a tenant complaining that the toilet is dripping? Or perhaps the dishwasher blade has snapped off? You grit your teeth because you noticed in your files you didn’t write down the make and model. You’re forced to visit the property yourself, get the information, run to the store hoping they have the part, and then return to fix it. Or maybe you pay someone else to take on the same adventure, hoping all goes well and it’s able to be fixed quickly.

Well, there’s a free app called Centriq that helps solve this problem beautifully. The National Association of Home Builders awarded it the “Game Changer” award for 2016.

It’s getting lots of love because there are some awesome uses for builders, real estate agents, and investors. It’s like Trello meets inventory control.

As a quick example, I purchased a new refrigerator in 2010 for my primary residence.

I never changed the water filter because I lost the manual and thought it required a rather large production that involved me getting behind the fridge.

I downloaded the Centriq app and took a picture of the serial number tag inside.

Within a day, the serial number was transcribed and the app sucked in the appliance make, model, and user manuals and provided direct links on Amazon to purchase replacement parts. I easily purchased the replacement water filter, and no search was necessary. The filter arrived in two days. Once I got it home, I opened the app and watched the video on how to install the filter. Embarrassingly, it only took a minute to install, and I did not have to get behind the fridge.

I’ll walk you through how Centriq works along with some screen shots (on page 22) and provide some inside tips on how I’m using it as a rental property owner. I’ll share some upgrades that I’ve learned are coming soon by co-founder Shubber (rhymes with rubber) Ali, which I think investors will really love.

How to Use Centriq

The Centriq app is free and is available for Apple and Android. Centriq does a great job walking you through the app, but the process is simple. You have a property folder that ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 21

A

B

C

D

Screenshot B (left)—Selecting the appliance or item prompts you to take a picture or upload a picture of the appliance serial number, which typically appears on the name plate. Once you upload the picture, I recommend taking a picture of the appliance inside and out and making notes on condition. You can track it back to the appliance so all the pictures of that appliance are organized in the same place. If you have a receipt, take a picture and upload it as well.

Screenshot C—In my experience, it takes about 24 hours for the system to transcribe the serial number, which sucks in all the info on the appliance, including the appliance manuals, links to purchase the parts directly from Amazon, and the videos to help you with replacing parts on the appliance. The app transcribed the serial number and pulled in information on the manufacturer and the model automatically. It then links to parts on Amazon.

Screenshot D—If you tap the Amazon button, you’ll see the parts available for purchase. Hitting the button takes you directly to the part on the Amazon app. It gets delivered to your home or wherever you need the part delivered. When the part arrives, if you hit the “Expert Info” button on the bottom right of the screen (pictured in Screenshot C), you’ll have access to the Manuals and Guides, Videos, and Instruction sections. It gives you easy access on how to replace the part you just purchased.

Imagine you’re able to buy the part for your handyman before he steps foot on the property.

If the part isn’t available at your local store, you may be able to save getting charged for an exploratory visit if you have a good idea of the part you’ll need and have it shipped right to your handyman.

This makes centralizing and organizing all this information beautiful, simple, and actionable. The company makes money from your orders through the Amazon links, but there are other advertising opportunities I’ll get to shortly.

Investors and Property Owners

contains different room folders. You can organize this however you’d like, but I like keeping the folders listed by room. Within the room, you can upload both video and pictures of appliances.

It’s worth noting there is no charge for uploads, so you can upload photos and videos to your heart’s content.

Screenshot A (pictured above)—Within the property folder, hit the big plus sign at the bottom of the screen, and you’ll be prompted to select whatever picture you’re taking or uploading (photo, note, appliance/item, document, video).

22 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

I recently bought a rental out-of-state, which I will rarely be able to visit in person. I made extra notes and took tons of pictures and videos.

I’m about to do a mini rehab on the property, and I will get the contractor to take pictures of the rooms when they are done and I’ll upload it to the app to stay organized and keep good records.

A cool little tip I received from the Centriq co-founder comes directly from how builders are using the app. If you’re opening walls, have your contractor take pictures of piping and connections before the wall is closed. You’ll later know exactly where pipes are located and how the pipes were configured. It also

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 23

When your investments are worth millions of dollars, you need a team with a proven track record and a platform that you can trust.

gives you some extra intel on their workmanship before it’s hidden from view.

I also learned that Centriq is working on a feature allowing rental property owners to give access of specific folders and/or items to tenants. How great would it be to give access on how to do things like shut off the water in case of a leak in case of an earthquake? Or perhaps you’d like to give access to the tenant on how to replace their air filter and how to easily buy the filters online.

Expect to see some additional functionality in the shareability for your tenants and easy exports for insurance purposes coming soon.

Real Estate Agents Over $300,000,000 in team transactions since 2014.

4 Dedicated professionals working for you.

Strength in numbers.

EAST BAY MULTIFAMILY SPECIALISTS If you are looking to sell or purchase apartment buildings, we can help you evaluate your investment strategy, understand market trends and get the highest price from your portfolio. Reach out to find out how. We’re here to help.

KEITH MANSON

Senior Vice President Lic # 01490046 +1 510 874 1919 keith.manson@cbre.com

ZACHARY GREENWOOD

Associate Lic # 01960296 +1 510 874 1918 zachary.greenwood@cbre.com

CASEY HUSBAND

KERRY NIXON

Associate Lic # 02011683 +1 510 874 1925 casey.husband@cbre.com

Client Services Specialist Lic # 01976508 +1 510 874 1914 kerry.nixon@cbre.com

© 2017 CBRE, Inc. Photos herein are the property of their respective owners and use of these images without the express written consent of the owner is prohibited. CBRE and the CBRE logo are service marks of CBRE, Inc. and/or its affiliated or related companies in the United States and other countries. All other marks displayed on this document are the property of their respective owners.

24 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

Advertising as a real estate agent has gotten difficult since newspaper and magazine readership has declined. Online advertising is noisy to say the least. In such a relationship-driven industry, most agents resort to throwing buyers and sellers on generic email lists where they send out occasional city and neighborhood updates. Let’s be honest, those get old real fast.

We’re all looking for more meaningful and creative ways to stay relevant and in front of clients. One of the ways Centriq makes money is by allowing branding within the application itself. When you’re in the application and hit the main menu tab, there’s a large area specifically built for advertising.

Let’s say you’re a buyer’s agent and you’ve just helped a first-time buyer purchase their first home. As a gift, you diligently download the Centriq app and carefully document all the appliances and pictures from the home. Upon close, you transfer access to the app to the buyer.

Inside the application, you’re able to place your logo for marketing purposes, so every time the new owners log in to order parts, they associate you with making their life easy. You can also leave them notes inside the application for trusted partners for insurance, repairs, pool cleaning, lawn services, etc.

I think this also allows real estate agents to create gifts new buyers might use, like a year worth of air filters. Or perhaps every year you send them batteries to replace on their smoke alarms.

I’m always looking for creative and inexpensive ways to stay in front clients,

The East Bay’s Premier Apartment Building Maintenance and Turnover Company

Before

Before

After

After

Fast, Competent and Quality Work at Reasonable Rates • Baseboard & Crown Molding • Bathtub & Cabinet Refinishing • Window & Door Replacement • Ceiling & Wall Textures • Bathroom Design & Remodel • Kitchen Design & Remodel • Landscaping Services

Contact Us Today

• Concrete Pours • Floor Refinishing • Electrical & Plumbing Work • Fencing Replacement • Interior Design Consulting • Hardwood Flooring • Seismic Retrofitting & More!

510-747-9713 info@aptmaintenanceinc.com www.aptmaintenanceinc.com

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 25

REGISTER NOW!

and Centriq has my mind spinning with creative ideas to build brand and lock down that relationship.

How to Manage Subtenants, Assignees & Visitors in Your Units

Builders, Home Inspectors, and Contractors

Date: Thursday, September 14 Time: 2:00 p.m. - 3:30 p.m.

Price: Members: $39; Non-Members: $69 Presented by: Clifford Fried, Attorney, Fried & Williams LLP What is the best way to handle roommate requests? What should an owner do when their tenants are subletting without permission? What is the proper way to notice your tenants about unauthorized occupants?

These questions and more will be answered at this informative workshop presented by attorney Clifford Fried. The workshop will address the difficulties rental property owners face in controlling who occupies a rental unit. In rent and evictioncontrolled cities, it is extremely important that owners are familiar with proper procedures.

Workshop topics include: • Current and recent changes to subleasing laws • Adding sublease provisions to rental agreements • Assignments • Owners’ rights under Costa-Hawkins • Visitors • Short-term rentals • And more!

ABOUT THE ATTORNEY Clifford Fried has been a real estate lawyer for over 30 years, focusing his practice on leasing law, rent control and occupancy issues. He has handled hundreds of trials and appeals and he lectures on various real property issues throughout the Bay Area.

He maintains the highest ratings by Avvo and Martindale-Hubbell, and was named a “Super Lawyer” by San Francisco Magazine.

RSVP today at ebrha.com/events or 510-893-9873 26 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

I’ve hinted at how builders are using Centriq. Some builders are taking the time to populate the Centriq app for their buyers, complete with appliances and pictures of items before the walls are closed. A builder will have complete access to all the parts being installed in a new property, and it is a brilliant gift that allows new homeowners to easily access what’s in their new home. It also offers unbridled transparency, which is somewhat unusual.

Having all the appliance and building information in digital format in one place is awesome. Buyers can then start adding their own information in the app, making it something they will more likely use.

And should any item within the property be recalled, they’ll be notified.

For home inspectors, Centriq could be a great add-on service or gift to clients.

The pictures are already being taken, and a home inspector might decide to either add it as a bonus or charge an additional fee to complete installation within the app.

For contractors, it’s also a great way to offer some transparency into your work and a great gift to clients who don’t know this exists. If one of my contractors had gone the extra mile by using this, they’d certainly win me over. It may even help you avoid those annoying calls for help if it’s in the app and they know where to find it. The advertising opportunities are the same as it is for real estate agents.

The Future of the Application

I haven’t seen anything quite like this on the market before, and I like that it touches numerous real estate sectors. It makes me feel the adoption rate will be higher. It’s user friendly, visual and offers some needed features that make home ownership easier.

As I turn over my rental portfolio and get access inside the properties, I am moving more and more away from Dropbox and Trello and moving to Centriq. RH Reprinted with permission from the BiggerPockets blog, found at www.biggerpockets.com/renewsblog. Aaron Norris is Vice President of The Norris Group, a real estate investment company.

He can be reached via www.thenorrisgroup.com.

UPDATED CURRICULUM!

Invest in your career!

CERTIFIED APARTMENT MANAGER — ONLINE Earning your CAM allows you to demonstrate that you have the knowledge and ability to manage an apartment community and achieve owners’ investment goals.

Presented by:

You’ll learn about: • Occupancy rates

• Contractors and vendors

• Comprehensive marketing plans

• Recruitment, hiring, orientation, and training of high-caliber employees

• Sales team management and product readiness

If you’re a community manager or experienced assistant manager we recommend this course!

• Equitable treatment of current and potential residents • Resident retention and the maintenance of a positive company image • Consistent and ongoing resident communication • Positive resident service and issue resolution • Enforcement of company policy in compliance with laws and regulations

• Systematic employee evaluation • Employment regulations and record keeping • Analysis of the property’s financial operations with corrective actions for underperformance • Monitoring of property performance to achieve the owner’s investment goals • Accounting principles and practices

• Property inspections

• Maximizing net operating income

• Preventive maintenance programs

• Reporting property performance honestly and accurately

• Service request process • Apartment turnover process

For just $815*, you can earn your CAM credential on a schedule that works for you!

For more information, visit naahq.org/CAM

*Member price

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 27

apartment market pulse

Rent and Occupancy Rates Stabilize Updates on the national apartment market and economy from NAA’s Research Analyst. BY PAUL YOON

Top Major Metro Areas for Q2 Rent Growth (Year-over-Year % change)

A

fter a stagnant first quarter performance, most metro markets saw modest rent growth and stabilized vacancy rates in the second quarter. The national rent growth rate has also stabilized, measuring 3.6% annually, according to RealPage. The Western markets of Sacramento, Seattle and Riverside-San Bernardino led the way. Unlike previous quarters, the San Francisco Bay Area has finally begun to show signs of recovery, with the San Francisco, San Jose and Oakland submarkets all posting increases above 1.0%. Houston, however, continues to experience rent decreases, although the rate of decline has begun to abate as the energy slump slowly dissipates. See chart above for more details.

28 RENTAL HOUSING

| SEPTEMBER 2017 |

starts nationally in May, a substantial 25.7% fall from the previous year. On the other hand, 52,000 more units were delivered compared to the same time last year, bringing the total number of deliveries to 335,000 units.

If we analyze the construction figures at the regional level, we see that multifamily starts declined in the Midwest (-67.6%) and South (-33.9%), while increasing in the West by 8.3% and Northeast by 29.7%. Deliveries fell in the Midwest (-50.8%), while jumping dramatically in the Northeast (158.2%) and increasing in the South by 21.3% and West by 19.1%. Going forward for the rest of 2017, it will be interesting to see how the variation in deliveries by region will shape rents and occupancy, especially in the Northeast.

U.S. Capital Markets According to Real Capital Analytics, closed transactions for apartment property sales totaled $145 billion for the 12 months leading up to May, down 8.1% year-over-year. More than a million units changed hands during the same period, a decline of 9.2%. These decreases were expected, because of a combination of rising interest rates, some oversaturated markets, and continued uncertainties surrounding tax reform since the end of 2016.

Foreign investment continued its descent from 2015, with volume down 55.3% from the year prior. Canada still constituted the largest share of foreign capital in the U.S. apartment market, although investors from Singapore were also fairly active. Investors seemed to favor a diverse selection of markets, including Sunbelt markets such as Austin, Phoenix and Miami, as well as larger urban locales including Chicago and New York City.

While an onslaught of new construction dampened occupancy rates in fourth quarter 2016 and early 2017, conditions improved during the second quarter. Data from RealPage indicated national demand for more than 175,000 units, far exceeding the 86,431 units completed. Nevertheless, the market is still working through the glut of apartments from the two previous quarters, with occupancy now sitting at “As many of you are a still-healthy 95%. This experiencing firstis down slightly from the hand, the issue of 95.3% a year prior. housing affordability According to the Cenincreasingly domisus Bureau, there were a nates local news total of 284,000 multiand policymaker family unit construction debates.”

ebrha.com

National Economy The national economy added an impressive average of 193,000 jobs per month during the second quarter, an 18% increase from the same period during 2016.

DATA SOURCE: REALPAGE

COLUMN

AUTHORRS CALL THEM HOME.

AS DO PROOFREADERS.

APARTMENTS. WE LIVE HERE. Dianne F. writes love stories on her second story balcony. Freelance editor Dan R. corrects a post on the neighborhood listserv. With all the flexibility and apartments a year, and with your help, this exciting $1.3 trillion lifestyle advantages that make apartments so relevant to today’s workforce, more than

37 million

Americans call them home.

To meet the growing demand, America needs a good 300,000 new

per year economic impact will grow as well.

To see how your state is affected – plus

40 metro areas

– and an interactive picture of how apartments add jobs in construction, operations, leasing, management, skilled trades, and neighboring businesses, visit

WeAreApartments.org.

W E A R E APARTMENTS.ORG

ENOUGH IS ENOUGH! Protect Your Rental Property Rights!

GO TO EBRHA.COM/LEGAL-FUND TO CONTRIBUTE TO THE LEGAL FUND TODAY!

Maisel Property Management, Inc. Serving Oakland and Surrounding Areas

MPM

5942 MacArthur Blvd, Ste. E Oakland, CA 94605 Next Door to Better Homes Realty

Level of service and fees tailored to your needs We can locate qualified tenants for your vacancies Experienced with Section 8 tenants Over 65 years of combined experience in residential property management in Oakland

EAST OAKLAND Specialist! www.maiselpropertymanagement.com

510-568-4444 510-562-8600

Unemployment remained historically low, standing at 4.4% as of June, the lowest recorded rate in 10 years. As the current economic expansion marches on as the third-longest in history, employers in some industries and markets are having difficulty filling vacant positions with qualified employees, spurring continued wage growth.

Outlook Looking ahead into the remainder of 2017, a tight for-sale housing inventory coupled with rising mortgage interest rates may sideline more potential homebuyers, thereby buoying apartment demand. This could help support healthy rental demand in the traditionally moreexpensive Northeast and West Coast markets. The slowing in multifamily starts at the national level is good news for markets overloaded with luxury product, but puts further pressure on the highlysought-after Class B/C sector. RH Editor’s note: For a Bay Area market update, turn to page 12.

Paul Yoon joined NAA in 2017 as Research Analyst. He previously provided consulting services nationwide at Delta Associates, where he performed market studies for apartment developers and investors, while managing the quarterly Washington Metropolitan Area Housing Outlook publication. He can be reached at 703-797-0600 or pyoon@naahq.org.

Bay Area Contract Carpets, Inc. Competitive Pricing Family Owned and Operated for Over 30 years Free Estimates Property Management Specialists 100’s of Rolls of Carpet and Vinyl in Stock Licensed, Bonded, and Insured 15,000 sq foot showroom and warehouse Fast, Professional, Guaranteed Installation www.bayareacontractcarpets.com

(510) 613-0300

Additional Discounts for RHA Members 30 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

TURN TO PAGE 36 TO SEE ALL OF EBRHA’S UPCOMNG WORKSHOPS AND EVENTS.

License No. 797467

Lic. #414359

www.wcpc-inc.com Tel: (510) 271-0950

Seismic & General Contractors

RESIDENTIAL & COMMERCIAL *Plumbing Repairs *Fixtures Installations *Water Service Replacements *Sewer Diagnostic Videos

Conform To Soft Story Apartment Building Seismic Ordinance San Francisco, Alameda, Oakland & Berkeley

*Trenchless Sewer Replacements *Automatic Seismic Gas Valves Installations *Drain Cleaning and Diagnostics *Tankless Hot Water Heaters

• Successful track record of seismic retrofitting numerous soft-story apartment buildings in the Bay Area.

•

construction—all under one company.

• Guaranteed approval of engineering and construction in conformance to Soft Story Ordinance.

• Screening, evaluation, engineering, construction, city sign-off The Plumber Referred by Your Friends!

(510)843-6904

For inquiries, please contact Homy Sikaroudi, PhD, PE

www.albertnahmanplumbing.com

Beacon Properties East Bay Property Management & Brokerage Services Since 1990

EARTHQUAKE AND STRUCTURES, INC. Est. 1984

Structural • Civil • Construction Management

Premier Engineering Services in the Greater Bay Area  Soft-story screening and report per city ordinances

• We add value to buildings

 Seismic strengthening, foundations, and retaining walls

• Experienced and informed • Fully computerized

 Construction management and oversight

• Integrity and care

 Over 5,000 City approved construction projects.

Carlon Tanner, Owner/Broker

 Knowledgeable, reliable, and insured  Over 40 years of experience

466 40th Street Oakland, CA 94609 Tel 510-428-1864 Fax 510-601-1917 beacprop@pacbell.net

Contact Bishwendu K. Paul, S.E., M. Eng. UC Berkeley Alumni Structural Lic. No. S003093

(510) 601-1065 (415) 835-6754

bk@esiengineers.com www.esiengineers.com ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 31

COLUMN

esq. & a

After the Fact

What can owners do if they find out a tenant’s credit and rental history is not ideal? BY JOHN RICHARDS

otherwise, like making it automatically month-to-month).

Carefully consider your actions. Evictions take time and cost money even if you represent yourself, which I would not recommend.

Q

I increased my tenants rent a few months ago and gave her proper notice. I followed all of Oakland’s rent control laws and attached the RAP required form. A few months have passed and she is still paying the old rent amount. However, I’ve accepted all of her rent checks since then. I know that she is aware of the new amount, and I want her to start paying it immediately. What can I do in this situation?

A

Q

I approved a tenant for a unit before I did a screening (my mistake, I know), and they moved in shortly after. Several months later, I asked the tenant to provide their own credit report and I found out that they have terrible credit and rental history. Can I terminate the tenancy?

A

No, you cannot generally evict a tenant solely for that reason in the Bay Area. After the fact, you can carefully monitor the tenant’s actions. For example, you should stay on top of the timeliness of their rent payments and be prepared to serve a Three-day Notice immediately when the grace period has expired.

On the front end, one of the services provided by EBRHA is tenant screening.

All you have to do is log on and click “Tenant Screening.” The prices and services are on the website. There are other services available too. I also recommend 32 RENTAL HOUSING

| SEPTEMBER 2017 |

You have a right to the underpaid amounts and possibly late fees. But you have a problem because of your lack of diligence. It is up to you how accommodating you want to be. Whatever you communicate, be sure to document it.

One of the main “Tenets of Tenancy” is diligence. A good rental property owner will call the tenant the day after the rent is overdue and inquire when it will be paid. The tenant then needs to be invoiced with the late fee, if provided for using a thorough tenant application and under the lease. If the promised or actual calling references. Do not be afraid to payment is beyond any grace period, the look up previous unlawful detainers and owner must immediately serve the tenant do a thorough screening. with a Three-day Notice. Do not include In non-Just Cause jurisdictions, you late fees in the Three-day Notice. have more leeway to terminate a tenThis may seem like a harsh way to act, ancy. If the tenancy is month-to-month but the problem is that if you delay coland the tenant has lived there for less lections or accept rent late, you may have than a year, or it is a tenancy at will or waived your right to declare the rent late at sufferance or the tenant is a lodger, on the same date later on in time. You then a 30-Day Notice will suffice. No need to be diligent and immediately comfault or breach of the lease is required in municate when the rent is late. such instances. Otherwise, with monthIn this case, I would recommend callto-month tenancies, you will have to ing the tenant and asking them if they give them 60-day notice. At the end of a are aware they have not paid the full fixed term lease (again, in rent (even if you know non-Just Cause jurisdic“I also recommend they are). You may have tions), and the tenant using a thorough to make an accomholds over without pertenant application modation here because mission, then no notice and calling referof your own lack of is required to initiate an ences. Do not be diligence. Possible solueviction action (unless afraid to look up tions include but are the rental owner accepts previous unlawful not limited to: 1) agree rent after the expiration, detainers and do a to pay the full rent next or the lease provides thorough screening.” month; 2) agree to pay

ebrha.com

Expertise and Representation on Rent Board Petitions, Hearings and Appeals info@rentboardmatters.com

Liz Hart

510-813-5440

LEFTOVERS?

Pass Them On. Or Come Shop.

Tenants leave things?

We receive discards and sell them for reuse. No promises before seeing. We also pick up. 3 acres, well organized.

URBAN RE To End the Age of Waste

900 Murray St nr Ashby/7th, Berkeley 360 days/yr until 7:00PM. Receiving closes 5:00PM. 510-841-SAVE

ASSISTING PROPERTY OWNERS WITH THEIR LEGAL NEEDS SINCE 1975.

Effective. Efficient. Economical.

510-839-2067 TheEvictors.com

http://urbanore.com

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 33

CALL FOR NOMINEES TO EBRHA BOARD OF DIRECTORS Are you energetic and interested in building a stronger association? Do you value the needs and rights of rental

the back underpayments under a certain timeline with no late fee; 3) charge late fees and the underpayment due in full on the next month. Depending on the late fee provisions in your lease, each one of these options should be available to you.

Another main “Tenets of Tenancy” is “Document, document, document!” whatever you verbally agree to do with or communicate to this tenant. Memorialize the agreement in a letter or email. Here’s an example: “This letter is to memorialize our telephone conversation earlier today where we agreed to XXXX. If I have misstated any of the terms of this agreement, please contact me within XX days.

Otherwise, I will presume we agreed to and thereafter rely on the terms above.”

—JOHN (JR) RICHARDS RH

The information contained in this article is general in nature. Consult the advice of an attorney for any specific problem. John (JR) Richards is an attorney with Richards Law and can be reached at (925) 231-8104 or www. richards-legal.com.

property owners? Do you have public affairs, marketing Board of Directors.

• Terms are three years • Members elected this year will serve on the Board from Jan. 1, 2018 to Dec. 31, 2020 • Election takes place at the Nov. 18 member meeting • Applications are due Friday, Oct. 13 NOTE: Your application will be posted online and sent to all EBRHA members for review via email.

APPLY TODAY AT

EBRHA.COM/BOARD

is What Sets Our Law ➥This Firm Apart from the Rest:

Not Your tYpical attorNeY

or outreach experience? If so, we’d like you to join our

• Affordable attorney with landlord/tenant expertise.

• We will work with you to devise a workable solution to solve tenant issues.

• Dependable, skillful and caring approach to tenant problems.

➥

The Shepherd Law Group Call and Hear the Difference

Michael Shepherd 4100-10 Redwood Road, Suite 155 Oakland, California 94619

Voice: (510) 531-0129 Fax: (510) 530-5931

theshepherdlawgroup@netzero.com 34 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

Shopping for a mortgage?

Jain Williams, Agent State Farm Agent jain@jainwilliams.com Oakland, CA 94619 Bus: 510-530-3222 NMLS #139716, NMLS MLO #917830 MLO License #CA-DBO917830

We have a great selection.

As life changes, so do your needs. Let State Farm Bank® help with a mortgage that fits your life and your budget. Let us help you make the right move. Bank with a Good Neighbor®. CALL ME TODAY FOR MORE INFORMATION.

Rebates & Consulting for Energy & Water Savings

Bay Area Multifamily Building Enhancements • Rebates at $750 per dwelling unit • No-cost energy & water consulting

Some products and services not available in all areas.

1001306.1 State Farm Bank, F.S.B., Bloomington, IL

GET ACTIVE WITH EBRHA

To enroll: Go to BayAreaMultifamily.org or call (855) 213-2838

Volunteer to Attend Rent Board & Council Meetings CONTACT TINA AT TBOCHEFF@EBRHA.COM FOR MORE INFORMATION

Eligible properties must have 5 or more attached dwelling units, and be located within the 9 county Bay Area.

Serving the East Bay

APPLIED WATERPROOFING SYSTEMS

Providing Waterproofing Services Since 1985

Commercial & Residential Buildings Balconies Walkways Garage Coatings

Decks Patios Driveways

Call Neal Golding

(510) 452-3666

nlgolding@pacbell.net LIC#552820

www.appliedwaterproofing.com

FRANK FIALA ROOFING, INC. All Types of Roofing & Repairs 15, 20, 25 Year Manufacturer’s Guarantee

Title 24 Compliant Roof Systems Commercial • Industrial • Residential

(510) 582-6929 (925) 484-0124

www.ffialaroofing.com

Lic. #686707 ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 35

community calendar EVENTS & CLASSES

september

october

MONDAY, SEPTEMBER 4 EBRHA Office Closed — Labor Day WEDNESDAY, SEPTEMBER 6 Oakland Rent Board Roundtable An informal discussion on rent board hearings Free to members only, 4:00 p.m. - 5:00 p.m.

TUESDAY, SEPTEMBER 12 Simple Ways to Increase Your Income Presented by John Caronna, Coldwell Banker Free to Members & Non-Members 6:00 p.m. - 7:30 p.m.

WEDNESDAY, SEPTEMBER 13 Renovation, Repair and Painting Certification Class Presented by Benchmark Environmental Members: $250; Non-Members: $350 8:00 a.m. - 5:00 p.m.

See ad with more details on page 17 THURSDAY, SEPTEMBER 14 How to Manage Subtenants, Assignees & Visitors Presented by Clifford Fried, Fried & Williams LLP Members: $39; Non-Members: $69 2:00 p.m. - 3:30 p.m.

SATURDAY, SEPTEMBER 16 EBRHA Member Meeting • Benefits of Mediation, Litigation Tricks and Anecdotes — James Cook, John Burris Law Offices 10:00 a.m. - Noon

WEDNESDAY, OCTOBER 4 Oakland Rent Board Roundtable An informal discussion on rent board hearings Free to members only, 10:00 a.m. - 11:00 a.m.

TUESDAY, OCTOBER 17 Small Property Owners Roundtable An informal discussion on management issues and solutions Moderated by Jill Broadhurst, EBRHA Free to members only, 10:00 a.m. - 11:00 a.m.

TUESDAY, OCTOBER 17 Rental Property Owner 102 (RPO 102) Members: Free; Non-Members: $69 2:00 p.m. - 3:30 p.m.

WEDNESDAY, OCTOBER 18 Oakland Illegal Units: Compliance, Costs & Benefits Presented by Oakland Planning and Building Department Members: Free; Non-Members: $69 2:00 p.m. - 3:30 p.m.

THURSDAY, OCTOBER 26 EBRHA’s 11th Annual Trade Expo & Symposium Greek Orthodox Church, 4700 Lincoln Ave. Members (and up to 2 guests): Free; Non-Members: $20 3:00 p.m. - 7:00 p.m.

See back cover for more details

WEDNESDAY, SEPTEMBER 20 Protect Your Property From Mold Presented by Howard Oliver, Green Home Solutions—East Bay Members: $39; Non-Members: $69 6:00 p.m. - 7:30 p.m.

THURSDAY, SEPTEMBER 21 Implementing Smoke-Free Housing Policies Presented by Tamiko Johnson, Alameda County Tobacco Control Program Members: Free; Non-Members: $69 2:00 p.m. - 3:30 p.m.

TUESDAY, SEPTEMBER 26 Rental Property Owner 101 (RPO 101) Members: Free; Non-Members: $69 2:00 p.m. - 3:30 p.m.

WEDNESDAY, SEPTEMBER 27 Small Property Owners Roundtable An informal discussion on management issues and solutions Moderated by Jill Broadhurst, EBRHA Free to members only, 4:00 p.m. - 5:00 p.m.

THURSDAY, SEPTEMBER 28 Rental Property Owner 107 (RPO 107) Members: Free; Non-Members: $69 2:00 p.m. - 3:30 p.m.

No Refunds on no shows; Online advanced registration required! To register and pay, visit ebrha.com/calendar or call (510) 893-9873.

Unless noted, all classes and events are held at the EBRHA Education Center, 3664 Grand Ave., Suite B in Oakland.

36 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

Oakland RENT ADJUSTMENT PROGRAM FEE

UPDATE: Annual fees are $68 per unit and are due March 1. Owners are allowed to pass through $34 to tenants.

BUSINESS TAXES & REGISTRATION

Registration fee is $60 and is due March 1. Tax is based on annual gross rental income at a rate of $13.95 per $1,000 of gross rental income. Tax renewal declarations are mailed at the beginning of the year. Online payments accepted at

www.ltss.oaklandnet.com LANDLORD PETITION FOR EXEMPTIONS

Claims covered include new construction, substantial rehabilitation, and single-family homes or condominiums.

ANNUAL ALLOWABLE RENT INCREASE

2017-18 (2.3%) A CPI increase of 2.3% becomes effective on July 1, 2017. Tenants may only receive one increase in any 12-month period, and the rent increase cannot take effect earlier than the tenant’s anniversary date.

In addition, California law requires that for tenancies receiving greater than a 10% increase, a 60-day notice is required; if the increase is 10% or less, a 30-day notice is required.

Owners can only impose “banked” rent increases equal to three times the current annual allowable rent increase rate. See schedule at right.

PERI OD

AM O U N T ( % )

JULY 1 ‘17 - JUNE 30 ‘18 . . . . . . . . . 2.3 JULY 1 ‘16 - JUNE 30 ‘17 . . . . . . . . . 2.0 JULY 1 ‘15 - JUNE 30 ‘16 . . . . . . . . . 1.7 JULY 1 ‘14 - JUNE 30 ‘15 . . . . . . . . . 1.9 JULY 1 ‘13 - JUNE 30 ‘14 . . . . . . . . . 2.1 JULY 1 ‘12 - JUNE 30 ‘13 . . . . . . . . . 3.0 JULY 1 ‘11 - JUNE 30 ‘12 . . . . . . . . . 2.0 JULY 1 ‘10 - JUNE 30 ‘11 . . . . . . . . . 2.7 JULY 1 ‘09 - JUNE 30 ‘10 . . . . . . . . . 0.7 JULY 1 ‘08 - JUNE 30 ‘09 . . . . . . . . . 3.2 JULY 1 ‘07 - JUNE 30 ‘08 . . . . . . . . . 3.3 MAY 1 ‘06 - JUNE 30 ‘07. . . . . . . . . . 3.3 Visit www.ebrha.com/members to see previous adjustments.

CAPITAL IMPROVEMENTS INCREASE FORMULA

FOR FURTHER INFORMATION CONTACT:

(70 % of Improvement Costs ÷ Number of Units)

Oakland Rent Board 250 Frank H. Ogawa Plaza, Ste. 5313 Oakland, CA, 94612 510.238.3721 | www.oaklandnet.com

Useful Life of Improvement* *REFER TO ORDINANCE FOR NOTICING, QUALIFICATIONS AND AMORTIZATION PERIODS. SEE USEFUL LIFE CHART ON CITY OF OAKLAND WEBSITE.

Berkeley RENT STABILIZATION BOARD FEES

Annual fees are $213 per unit and are due July 1. Owners are allowed to pass through $4 to tenants.

RATES OF ANNUAL PAYMENT OF SECURITY DEPOSIT INTEREST P E R I OD A MO UN T FEDERAL RESERVE RATES

DEC. 2014. . . . . . . . . . . . . . . . . . . . . N/A DEC. 2013. . . . . . . . . . . . . . . . . . . 0.3% DEC. 2012. . . . . . . . . . . . . . . . . . . 0.5% DEC. 2011. . . . . 0.4% (CORRECTED 11/3/2011) DEC. 2010. . . . . . . . . . . . . . . . . . . 0.4% DEC. 2009. . . . . . . . . . . . . . . . . . . 1.1% DEC. 2008. . . . . . . . . . . . . . . . . . . 3.4% DEC. 2007. . . . . . . . . . . . . . . . . . . 5.3% DEC. 2006. . . . . . . . . . . . . . . . . . . 5.1% DEC. 2005. . . . . . . . . . . . . . . . . . . 3.4%

ANNUAL ALLOWABLE RENT INCREASE

2017 (1.8%) PERI OD AM O U N T

Beginning in 1998, adjustments are not allowed for the year following a tenant’s initial occupancy. To obtain the maximum amount for a specific address, please use the “Rent Ceiling Database” calculator on Berkeley’s Rent Board website.

Visit www.ebrha.com/members to see previous adjustments.

2016. . . . . . . . . . . . . . . . . . . . . . . . 1.5% 2015. . . . . . . . . . . . . . . . . . . . . . . . 2.0% 2014. . . . . . . . . . . . . . . . . . . . . . . . 1.7% 2013. . . . . . . . . . . . . . . . . . . . . . . . 1.7% 2012. . . . . . . . . . . . . . . . . . . . . . . . 1.6% 2011. . . . . . . . . . . . . . . . . . . . . . . . 0.7% 2010. . . . . . . . . . . . . . . . . . . . . . . . 0.1% 2009. . . . . . . . . . . . . . . . . . . . . . . . 2.7% 2008. . . . . . . . . . . . . . . . . . . . . . . . 2.2% 2007. . . . . . . . . . . . . . . . . . . . . . . . 2.6% 2006. . . . . . . . . . . . . . . . . . . . . . . . 0.7% 2005. . . . . . . . . . . . . . . . . . . . . . . . 0.9% 2004. . . . . . . . . . . . . . . . . . . 1.5%, + $3 (1% + $3 IF TENANCY CREATED AFTER JAN. 1999) *ADDITIONAL ADJUSTMENTS ARE ALLOWED IF AN OWNER PAID FOR ELECTRICITY OR HEAT.

BERKELEY RATES

FOR FURTHER INFORMATION CONTACT:

DEC. 2014. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2013. . . . . . . . . . . . . . . . . . . 0.1% DEC. 2012. . . . . . . . . . . . . . . . . . . 0.2% DEC. 2011. . . . . . . . . . . . . . . . . . . 0.3%

Berkeley Rent Board 2125 Milvia Street Berkeley, CA 94704 510.981.7368 | www.ci.berkeley.ca.us/rent ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 37

vendor directory — CONTACTS, PRODUCTS & SERVICES 24 HOUR LIVE ANSWERING SERVICE

Direct Line Tele Response Beth Devine | 510-843-3900 www.directlineanswers.com ACCOUNTING & TAX

Collins, Mason & Company LLP Teresa Mason | 510-891-9000 www.cmcaccountants.com The Lee Accountancy Group, Inc. Jong H. Lee, CPA | 510-836-7400 jhlee@theleeaccountancy.com

Law Offices of Brent Kernan Brent Kernan | 510-712-2900 bkernan@aol.com

Miller Property Law Inga Miller | 925-402-2192 www.millerpropertylaw.com

Law Offices of Elaine Lee Elaine Lee | 510-848-9528 www.elaineleeattorney.com

Richards Law John Richards | 925-231-8104 www.richards-legal.com

Richards Law John Richards | 925-231-8104 www.richards-legal.com

Zacks, Freedman & Patterson, PC Lisa Padilla | 415-956-8100 www.zfplaw.com

The Evictors Alan J. Horwitz | 510-839-2074 The Shepherd Law Group Michael Shepherd | 510-531-0129 www.theshepherdlawgroup.com

Martin Friedrich, CPA 510-895-8310 www.besttaxcpa.com

Zacks, Freedman & Patterson, PC Lisa Padilla | 415-956-8100 www.zfplaw.com

APPLIANCE SALES & PARTS

Appliance Parts Distributor Mike De Fazio | 510-357-8200 www.apdappliance.com

ATTORNEYS — LAND USE/CONDO CONVERSION

APPRAISERS

BANKING/LENDING

Chase Commercial Josh Milnes | 510-891-4545 josh.milnes@chase.com Chase Commercial Ted Levenson | 415-945-5430 ted.levenson@chase.com First Foundation Bank Michelle Li | 510-250-8133 www.ff-inc.com

Access Appraisal: Apartment Specialists Joe Spallone, MAI | 510-601-1466 www.accessappraisal.com

Beckman, Feller & Chang P.C. Fred Feller | 510-548-7474 www.bkjf.com

Luther Burbank Savings Bryan Harvey | 510-601-2401 bharvey@lbsavings.com

Mark Watts Commercial Appraiser Mark A. Watts | 415-990-0025 www.markwattscommercialappraisal.com

Law Offices of Bill Ford Bill Ford | 415-306-7840 www.billfordlaw.com

Pacific Western Bank Marc Lipsett | 510-332-6964 www.pacificwesternbank.com

Law Offices of John Gutierrez John Gutierrez | 510-647-0600, x2 www.jgutierrezlaw.com

ARCHITECTURE

InsideOut Design Pennell Phillips | 510-655-1198 www.aboutinsideout.com

Richards Law John Richards | 925-231-8104 www.richards-legal.com

ASSOCIATIONS

BOMA Oakland/East Bay Julie Taylor, CAE | 510-893-8780 www.bomaoeb.org

Zacks, Freedman & Patterson, PC Lisa Padilla | 415-956-8100 www.zfplaw.com

Oakland/Berkeley Association of Realtors ATTORNEYS — REAL ESTATE/CORP. Davina Lara | 510-836-3000 oaklandberkeleyaor.com Burnham Brown Charles Alfonzo | 510-835-6825 Oakland Chamber of Commerce www.burnhambrown.com Barbara Leslie | 510-874-4808 www.oaklandchamber.com

ATTORNEYS — EVICTIONS/PROPERTY OWNER DEFENSE

Ericksen Arbuthnot Jason Mauck | 510-832-7770 www.ericksenarbuthnot.com

Beckman, Feller & Chang P.C. Fred Feller | 510-548-7474 www.bkjf.com

Fried & Williams LLP Clifford Fried | 510-625-0100 www.friedwilliams.com

Bornstein Law Daniel Bornstein | 510-836-0110, x1007 www.bornsteinandbornstein.com

Harding Legal Elva Harding | 415-967-7570 www.edhlegal.com

Burnham Brown Charles Alfonzo | 510-835-6825 www.burnhambrown.com

Jack Schwartz, Attorney at Law Jack Schwartz | 650-863-5823 jwsjr1220@comcast.net

Ericksen Arbuthnot Jason Mauck | 510-832-7770 www.ericksenarbuthnot.com

Law Offices of Bill Ford Bill Ford | 415-306-7840 www.billfordlaw.com

Fried & Williams LLP Clifford Fried | 510-625-0100 www.friedwilliams.com

Law Offices of John Gutierrez John Gutierrez | 510-647-0600, x2 www.jgutierrezlaw.com

Law Offices of Bill Ford Bill Ford | 415-306-7840 www.billfordlaw.com

Legally Mine Tyson Rollins | 801-770-1430 tyson@legallymineusa.com

38 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

Bridge Bank Dale Marie Golden | 510-899-7536 dale.golden@bridgebank.com BATHROOM/KITCHEN REMODELING & BUILDING SUPPLIES

American Bath Enterprises, Inc. Larry Arcadi | 510-785-2600 www.americanbathind.com APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com Ashby Lumber Paul Heiser | 510-843-4832 www.ashbylumber.com D.W. Hamilton Construction, Inc. D.W. Hamilton | 510-919-0046 www.dwhamiltonconstruction.com KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com Sincere Home Decor Hei Chan | 510-835-9988 www.sincerehomedecor.com Urban Ore Marylou Van | 510-841-7283 www.urbanore.com CABINET DOOR RESURFACING

Northern Contours Charlene Hall | 866-344-8132 www.northerncontours.com CLEANING

Lintz Cleaning Joshua Lintz | 415-264-8780 www.lintzcleaningsf.com

vendor directory The Sisters Home Services Cinara Neukirchen | 925-876-4286 www.thesistershomeservices.com CONSTRUCTION

A-One Construction Eva Morrissey | 510-347-5400 www.a-oneconstruction.com APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com City Construction Janet Aranda | 800-799-0234 www.cityconstruction.us D.W. Hamilton Construction, Inc. D.W. Hamilton | 510-919-0046 www.dwhamiltonconstruction.com KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com Reedco Building Innovations Beth Wilson | 510-283-5257 www.reedcobuilding.com Servpro of Lafayette/Moraga/Orinda Jenny Villena | 925-299-1323 servpro9542@sbcglobal.net Silicon Valley Builders Group Chris Maune | 408-627-4177 www.svbuildersgroup.com SpottCheck Consulting Susan Spott | 510-816-1452 www.spottcheck.com W. Charles Perry & Associates W. Charles Perry | 650-638-9546 www.wcharlesperry.com West Coast Premier Construction, Inc. Homy Sikaroudi | 510-271-0950 www.wcpc-inc.com Zacan Inc. Hector Ortiz | 510-589-3626 zacaninc@gmail.com

DOORS & GATES

HEATING & AIR CONDITIONING

Bay to Bay Garage Doors Robert Bruce | 925-872-5324 www.baytobaygaragedoors.com

Albert Nahman Plumbing & Heating Albert Nahman | 510-843-6904 www.albertnahmanplumbing.com

R & S Overhead Garage Door Sean Boatright | 510-483-9700, x14 www.rsdoors.com

San Francisco Heating and Cooling Pablo Richards | 415-286-2540 sfheatingandcooling@yahoo.com

ELECTRICIANS

HOUSING SERVICES

Momentum Electrical Contractors Tom Grealis | 888-280-0794 www.momentum-electric.com

Hamilton Family Center – First Avenues Mayo Lunt | 510-763-8540 www.hamiltonfamilycenter.org

Thomas Electric Co. (TEC) Thomas Hurtubise | 510-814-9387 www.tecelectric.net

HUMAN RESOURCES MANAGEMENT

Avitus Group Lance Harris | 925-827-0680 www.avitusgroup.com

ELEVATOR REPAIRS

Paramount Elevator Corp.

Mark Pipoly | 510-835-0770 www.paramountelevator.com

INDOOR AIR QUALITY/MOLD & ODOR REMOVAL

ECS Group, Inc. Shawn Rau | 707-732-3370 shawn@ecsgroup.net

FINANCIAL PLANNING

Enhance Wealth Advisors Terry Allen, CFP®, AWMA SM 925-932-8609 info@enhancewa.com

Green Home Solutions—East Bay Howard Oliver | 510-666-6711 www.ghsnorcal.com

FIRE PROTECTION

INSPECTIONS

All-Guard Alarm Systems Sean Cooke | 510-909-7230 www.allguardsystems.com

ECS Group, Inc. Shawn Rau | 707-732-3370 shawn@ecsgroup.net

Detect All Security & Fire Amy Roither | 510-835-4100 www.detectall.com

SpottCheck Consulting Susan Spott | 510-816-1452 www.spottcheck.com

FLOOR COVERINGS

Bay Area Contract Carpets, Inc. Ken Scott | 510-613-0300 www.bayareacontractcarpets.com

INSURANCE

Bulloch Insurance Brokers, Inc. Curt Bulloch | 925-640-0485 www.curtbulloch.com

GOVERNMENT AGENCIES

Commercial Coverage Insurance Paul Tradelius | 415-436-9800 www.comcov.com

Oakland Housing Authority Leased Housing | 510-874-1500 www.oakha.org

Gordon Insurance Pamela Hutchins | 877-877-7755 www.gordoninsurance.com

HANDYMAN SERVICES

ARC Water Damage Nina Lauffer 510-223-1279 or 877-437-9225 (toll free) www.bayareafloodrepair.com

APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com Christopher Simmons 510-776-2697 c2thejay44@gmail.com

Emergency Services Restoration Maria Perez | 800-577-7537 www.esr24.com

Halcyon Properties Roger Shane | 510-847-7075 rbshane@aol.com

HARBRO Emergency Services & Restoration Malcolm Stanley | 650-670-2364 malcolm.stanley@harbro.com

KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com

CONTRACTORS/RESTORATION

P.W. Stephens Environmental Steve MacFarlane | 510-651-9506 www.pwsei.com Servpro of Lafayette/Moraga/Orinda Jenny Villena | 925-299-1323 servpro9542@sbcglobal.net

The Greenspan Co./Adjusters Int’l.

Rich Hallock | 866-331-4790 www.greenspan-ai.com Jain L. Williams - State Farm Insurance Jain L. Williams | 510-530-3222 www.jainwilliams.com

Start to Finish Christopher Bailey | 510-727-9128 cpmbailey@sbcglobal.net

Kelly Lux — State Farm Insurance Kelly Lux | 510-521-1222 Kelly.lux.gjcg@statefarm.com INTERCOMS & ACCESS CONTROLS

R & S Overhead Garage Door Sean Boatright | 510-483-9700, x14 www.rsdoors.com

HAULING SERVICES

KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com

INVESTMENT OPPORTUNITIES

Martinez Real Estate Investment Jose Martinez | 510-769-0436

ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 39

vendor directory LAUNDRY EQUIPMENT

CSC ServiceWorks Stacy Weaver | 800-954-9000 x54313 www.cscsw.com Excalibur Laundries Richard Lisowski | 510-872-1664 www.excaliburlaundries.com Innovative Coin Cheri Guffey | 510-259-1494 www.innovativelaundry.com

Alameda County Healthy Homes Dept.

Larry Brooks | 510-567-8282 larry.brooks@acgov.org or aclppp.org

LOCKSMITH EVICTION SERVICES

Golden Gate Locksmith Co Ralph Scott | 510-654-2677 kgglocksmith@yahoo.com PAINT

BEHR Paint Nick Mounts | 415-416-0994 www.behr.com The Sherwin-Williams Co. Sean Callahan | 925-932-3363 x134 www.sherwin-williams.com PAINTERS

Majestic Painters Nick Capurro | 925-336-0526 www.majesticpainters.com PEST & VECTOR CONTROL

Alameda Co. Vector Control Services Daniel Wilson | 510-567-6826 daniel.wilson@acgov.org Burge Pest Control Rich Crawford | 888-292-7378 www.burgepest.com California American Exterminator Tami Stuparich | 831-338-4800 www.calamericanext.com Terminix Robert Sater | 510-489-8689 www.terminix.com Western Exterminator Company Curtis Newbrough | 510-600-5271 www.westernexterminator.com PLUMBING/WATER HEATERS

Roto-Rooter Martin Alvarez | 510-755-1262 sanactma@aol.com

Crane Management Kit Crane | 510-918-2306 www.cranemanagment.net

Water Heaters Only, Inc. Yana Carpenter | 800-835-5946 www.waterheatersonly.com

The Enterprise Company William McLetchie | 510-444-0876 www.theenterpriseco.com

Sam Brown Investigations Sam Brown | 415-621-5918 www.sambrowninvestigations.com

LEAD, MOLD & PEST MANAGEMENT

LITIGATION SUPPORT SERVICES

Cedar Properties Jonathan Weldon | 510-834-0782 www.cedarproperties.com

PRIVATE INVESTIGATIONS

PWS, The Laundry Company Herb McKay | 650-871-0300 www.pwslaundary.com

SpottCheck Consulting Susan Spott | 510-816-1452 www.spottcheck.com

L. J. Kruse Co. Beth Baldwin | 510-644-0260 www.ljkruse.com

PRIVATE PROFESSIONAL FIDUCIARY

Noel Parker, Fiduciary Noel Parker | 510-260-3520 www.noelparkerfiduciary.com PROCESS SERVER

County Process Server Emily Jay | 855-873-7837 www.norcalevictions.com PROPERTY LEAK DETECTION

AquaTrip brought to you by GSFM Jeff Maloney | 916-933-9554 www.buyaquatrip.com PROPERTY MAINTENANCE

ERI Property Management Terrence Sims | 510-883-7070 www.erirentals.com Lapham Company Jon M. Shahoian | 510-594-7600 www.laphamcompany.com Marquardt Property Management Karen or Judi Marquardt | 510-530-2050 www.mpmoakland.com Mynd Stacy Winship | 510-455-2667 www.mynd.co OMM Inc./Mason Management Janice Mason | 510-522-8074 www.ommhomes.com Premium Properties Sam Sorokin | 510-594-0794 www.premiumpd.com

A-One Construction Eva Morrissey | 510-347-5400 www.a-oneconstruction.com

Seville Real Estate and Management Maya Clark | 510-610-7699 www.homesbyseville.com

APT Maintenance, Inc. Keith Berry | 510-747-9713 www.aptmaintenanceinc.com

Shaw Properties Judy Shaw | 510-665-4350 www.shawprop.com

KMK Contracting & Property Services Kevin Knobles | 925-292-8667 www.kmkcontracting.com

Sphinx Property Management Jon Goree | 510-798-9299 www.sphinxpm.com

PROPERTY MAINTENANCE SOFTWARE

SYNCrew John Cranston | 415-968-1593 www.syncrew.com PROPERTY MAINTENANCE SUPPLIES

Ferguson Enterprises, Inc. Jermane Griffin | 916-752-7608 jermane.griffin@ferguson.com PROPERTY MANAGEMENT

Advent Properties, Inc. Benjamin Scott | 510-289-1184 www.adventpropertiesinc.com Bay Property Group Daniel Bornstein | 510-836-0110 www.baypropertygroup.com

Vision Property Management Michael Margado | 510-926-4104 www.vpmpropertymanagement.com Wellington Property Company Jillian Loh | 510-338-0588 www.wellingtonpropertyco.com Woodminster Property Management Nicholas Drobocky | 510-336-0202 www.woodminstermanagement.com PROPERTY MANAGEMENT SOFTWARE

On-Site Janis Rossi | 408-795-4167 www.on-site.com REAL ESTATE BROKERS & AGENTS

Albert Nahman Plumbing & Heating Albert Nahman | 510-843-6904 www.albertnahmanplumbing.com

Beacon Properties Carlon Tanner | 510-428-1864 www.beaconprop.com

Advent Properties, Inc. Benjamin Scott | 510-289-1184 www.adventpropertiesinc.com

Fast Water Heater Company Michael Kirk | 866-465-7442 www.fastwaterheater.com

Canyon Pacific Management Tom Scripps | 415-495-4739 www.canyonpacific.com

ARA Pacific Mike Colhoun | 415-273-2177 www.arausa.com

40 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

vendor directory Better Homes Realty Rene Mendieta | 510-388-4092 rmendieta@att.net Caldecott Properties Andy Read | 510-594-2400 www.caldecott.com CBRE Keith Manson | 510-874-1919 www.cbre.com Coldwell Banker — Apartment Specialist John Caronna | 925-253-4648 www.eastbayIREA.com Coldwell Banker Commercial Henry Ohlmeyer | 925-831-3390 www.coldwellbanker.com Edrington & Associates Steven Edrington | 510-749-4880 sedrington@msn.com Lapham Company Tsegab Assefa | 510-594-0643 www.laphamcompany.com

Urban Ore Marylou Van | 510-841-7283 www.urbanore.com

Hamilton Properties Bay Area Delesha Hamilton | 404-606-2141 www.hamiltonpropertiesbayarea.com Caldecott Properties Julie Keys | 510-225-9244 www.caldecott.com

NAI Northern California Grant Chappell | 510-336-4721 www.naikilpatrick.com

General Roofing Company Michael Wakerling | 510-536-3356 www.generalroof.com

Sunvalley Solar Keith Loebbecke | 510-294-0308 www.sunvalleysolarinc.com SUSTAINABLE ENERGY

Center for Sustainable Energy Alexandra Patey | 858-244-1192 www.energycenter.org/smp TENANT SCREENING SERVICE

ROOFERS

Frank Fiala Roofing Frank Fiala | 510-582-6929 www.ffialaroofing.com

Sharon Medairy, Realtor® Real Estate Source, Inc. | 510-517-9969 www.medairy.net

SOLAR ENERGY

RENTAL SERVICES

Marcus & Millichap David Wolfe | 510-379-1200 www.marcusmillichap.com

Seville Real Estate and Management Maya Clark | 510-610-7699 www.homesbyseville.com

Alameda County Tobacco Control Coalition Tamiko Johnson | 510-208-5916 tamiko.johnson@acgov.org

Rent Board Matters Liz Hart | 510-813-5440 liz.hart1801@gmail.com

Fidelity Roof Company Doug Kellor | 510-547-6330 www.fidelityroof.com

Red Oak Realty Vanessa Bergmark | 510-292-2000 vanessa@redoakrealty.com

SMOKE-FREE HOUSING

Edrington & Associates Steven Edrington | 510-749-4880 sedrington@msn.com

Marcus & Millichap Eli Davidson | 510-379-1280 eli.davidson@marcusmillichap.com

Property Counselors Link Corkery, Inc. Nadine Corkery | link@linkcorkery.com www.pclclink.com

Sequoia Signs & Graphics Tom Schnurr | 925-300-1066 www.sequoiasigns.com

Bay Property Group Cristian Villarreal | 510-474-7404 cristian@baypropertygroup.com

A-One Construction Eva Morrissey | 510-347-5400 www.a-oneconstruction.com

The Pinza Group Steven Pinza | 510-725-4775 www.pinzagroup.com

SIGNAGE

RENT CONTROL CONSULTANTS

Litton/Fuller Group Luke Blacklidge | 510-548-4801, x130 www.littonfullergroup.com

NAI Northern California Timothy Norkol | 510-336-4724 tnorkol@nainorcal.com

West Coast Premier Construction, Inc. Homy Sikaroudi | 510-271-0950 www.wcpc-inc.com

RECYCLING/REUSE

Contemporary Information Corp. (CIC) Dan Firestone | 888-232-3822 www.continfo.com TOWING SERVICE

PPI Towing Stephanie Gipson | 510-533-9600 www.ppitowing.net TREE SERVICE

Coastal Tree Service Hans Waller | 510-693-4631 www.coastaltreeservice.com VETERANS SERVICE ORGANIZATION

Swords to Plowshares Norman Thomas | 510-844-7500 www.swords-to-plowshares.org

SECURITY/SURVEILLANCE

All-Guard Alarm Systems Sean Cooke | 510-909-7230 www.allguardsystems.com

WASTE & COMPOST COLLECTION

Detect All Security & Fire Amy Roither | 510-835-4100 www.detectall.com

Junk King Contra Costa Krishna Vepa | 925-954-5420 krishna.vepa@junk-king.com

R & S Overhead Garage Door Sean Boatright | 510-483-9700, x14 www.rsdoors.com

Waste Management Company Karen Stern | 510-430-8509 www.wastemanagement.com WASTE & RECYCLING MAINTENANCE

SEISMIC CONSTRUCTION

B.A.S.S. Seismic Retrofit D.W. Hamilton | 510-919-0046 www.bassseismicretrofit.com

Bay Area Bin Support Nancy Fiame | 888-920-BINS www.bayareabinsupport.com

West Coast Premier Construction, Inc. Homy Sikaroudi | 510-271-0950 www.wcpc-inc.com

Bay Area Waste Services Peter Gella | 510-788-0462 www.bawaste.com

SEISMIC ENGINEERING

Six Degrees Realty Stephanie Christmas | 510-461-4663 www.stephaniechristmas.com

Earthquake & Structures, Inc. B.K. Paul | 510-601-1065 www.esiengineers.com

Woodminster Real Estate Co Inc. Nicholas Drobocky | 510-336-0202 www.woodminsterrealty.com

W. Charles Perry & Associates W. Charles Perry | 650-638-9546 www.wcharlesperry.com

Trashlogic, LLC Lainika Johnson | 888-384-3131 www.trashlogic.com WINDOWS

Urban Ore Marylou Van | 510-841-7283 www.urbanore.com ebrha.com

|

SEPTEMBER 2017

|

RENTAL HOUSING 41

ad index

PRODUCTS & SERVICES APPLIANCE PARTS & SALES

Appliance Parts Distributor. . . . . . . . . . . . . 15

Local Knowledge, Local Advocacy, Local Support When You Need It

ATTORNEYS

The Evictors. . . . . . . . . . . . . . . . . . . . . . . . . . 33 Fried & Williams LLP. . . . . . . . . . . . . . . . . . . 25 The Shepherd Law Group . . . . . . . . . . . . . . 34 BATH & KITCHEN

APT Maintenance. . . . . . . . . . . . . . . . . . . . . . 25 Sincere Home Decor. . . . . . . . . . . . . . . . . . . . 3

EAST BAY RENTAL HOUSING ASSOCIATION (EBRHA) is a nonprofit trade organization representing owners and managers of apartments, condominiums, duplexes, single-family homes and other types of rental housing. EBRHA members range in size from small investors with just one property to large property management companies that own or manage hundreds of units.

Our membership consists of more than 1,400 rental housing owners, property managers, attorneys and other service contractors. Altogether, EBRHA represents over 20,000 rental units, and serves over 25 cities throughout Alameda and Contra Costa counties.

BUILDING MATERIALS/HARDWARE

Urban Ore. . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 CARPETING & FLOORING

Bay Area Contract Carpets, Inc.. . . . . . . . . 30 CONSTRUCTION

West Coast Premier Construction. . . . . . . 31 ENERGY & WATER SAVINGS

StopWaste.. . . . . . . . . . . . . . . . . . . . . . . . . . . 35 ENGINEERS

Earthquake and Structures, Inc.. . . . . . . . . 31 West Coast Premier Construction. . . . . . . 31 INSURANCE COMPANIES

n Property management advice by phone or in person n Tenant screening service (application/report fees apply) n Annually updated legal forms, including forms online 24/7 n Monthly workshops on new laws, rental agreements, security deposits, legal notices, fair housing, rent control, and more n Vendor directory of local businesses that offer exclusive member discounts n Annual trade expo and networking mixers n Monthly educational membership meetings n Community outreach and education n Local and state lobbying n An active and growing Legal Action Fund and Political Action Committee n Subscription to Rental Housing and units n Membership with the National Apartment Association and CalRHA

Jain Williams—State Farm. . . . . . . . . . . . . . 35

3664 Grand Avenue • Suite B Oakland, CA 94610

Frank Fiala Roofing. . . . . . . . . . . . . . . . . . . . 35

LAUNDRY

Innovative Coin . . . . . . . . . . . . . . . . . . . . . . . 35 LENDERS

JPMorgan Chase Bank. . . . . . . . . . . . . . . . . . 7 PLUMBING

Albert Nahman Plumbing . . . . . . . . . . . . . . 31 PROPERTY MANAGEMENT

Maisel Property Management. . . . . . . . . . . 30 PROPERTY MANAGEMENT & SALES

Beacon Properties. . . . . . . . . . . . . . . . . . . . . 31 REAL ESTATE BROKERS

CBRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 RENT BOARD CONSULTANTS

Liz Hart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 ROOFING SERVICES

General Roofing Co. . . . . . . . . . . . . . . . . . . . 33 WATERPROOFING

JOIN TODAY! CALL 510-893-9873 OR GO TO WWW.EBRHA.COM/JOIN 42 RENTAL HOUSING

| SEPTEMBER 2017 |

ebrha.com

Applied Waterproofing Systems . . . . . . . . 35 Acceptance of an advertisement by this magazine does not necessarily constitute any endorsement or recommendation by EBRHA, express or implied, of the advertiser or any goods or services offered.

INTERNISTS LIVE IN THEM.

AS DO INTERNS.

APARTMENTS. WE LIVE HERE. Dr. M. glides down to “G” and drives to work. Brittany Z. thanks heaven the Metro is just 6 minutes management, and skilled trades, as well as into the local and 45 seconds away. America’s other 36,999,998 residents embrace their own reasons apartment homes are ideal

businesses nearby.

For fresh state and local numbers on today’s housing market

for today’s growing communities.

No wonder apartments and residents deliver

$1.3 trillion in

economic benefit annually – in

– plus

40 metro areas – and an interactive picture of how,

with your help, we can develop 300,000 new apartments a year to meet this exciting demand, visit

WeAreApartments.org.

construction, operations, leasing,

W E A R E APARTMENTS.ORG

11TH ANNUAL

Trade Expo & Symposium V E N D O R FA I R • E D U C AT I O N • F O O D & D R I N K • F R E E PA R K I N G

Thursday, October 26 | 3 PM - 7 PM Greek Orthodox Church, 4700 Lincoln Ave, Oakland EBRHA Members & Up to 2 Guests: Free Non-Members: $20 (fee can be applied to new membership)

Register now at ebrha.com/expo

EBRHA’S TRADE EXPO provides rental property owners and managers with the tools to

MODERATED BY Wayne Rowland EBRHA President

maximize their investments and stay up to date on complex housing regulations. Join hundreds of attendees to:

• Network with other rental housing owners • Enjoy complimentary food and drink

EBRHA Executive Director

ATTORNEYS Clifford Fried

Daniel Bornstein

Fried & Williams LLP

Bornstein Law & Bay Property Group

Charles Alfonzo

Bill Ford

• Access free legal advice from expert attorneys • Meet top local vendors and service providers

Jill Broadhurst

Burnham Brown

Law Offices of Bill Ford

Alan J. Horwitz Law Offices of Alan J. Horwitz

SPONSORED BY

Edrington and Associates

PARTNERS

To exhibit, contact Tina Bocheff at tbocheff@ebrha.com