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I N B U SI NESS FOR YO URSELF,
Not by Yourself.
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Inside What’s
Table of Contents
1 2 4
Who We Are / 7
Company Culture / 15
3 4
Marketing / 17
Technology / 21
5 6 7
Training / 23
Legal / 25
Services / 27
8 9 10
Our Cause / 31
Meet Our People / 33
Who Are You? / 36 5
Recently named one of LA County’s largest independently owned real estate brokerage
#1 in real estate sales volume in the South Bay every single year since 2010
Consistently ranked in the top 4 in sales volume for the Greater Los Angeles area
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1
WH O W E AR E
Established in 1984, founder Sandra Sanders gained momentum, a loyal following, and an outstanding track record for supporting agents, their buyers, and their sellers. James Sanders joined his mother in 1989, as Broker and Co-Owner. Together with his brother, John (CTO) and sister, Diane (CMO) they have taken RE/MAX Estate Properties to new levels. The Sanders Family recently earned the Los Angeles Business Journal’s distinction as one of the Top FamilyOwned Businesses. You have chosen well when you choose RE/MAX Estate Properties.
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Who We Are
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W E A R E TH E COAS T BEVERLY HILLS 9454 Wilshire Blvd., Suite 600 Beverly Hills, CA 90212 310.205.0050
REDONDO BEACH 1720 S. Elena Avenue Redondo Beach, CA 90277 310.378.7747
EL SEGUNDO 402 Main Street El Segundo, CA 90245 310.322.1425
SAN PEDRO COASTLINE 1416 W. 25th Street San Pedro, CA 90732 310.831.0150
PALOS VERDES - MALAGA COVE 63 Malaga Cove Plaza Palos Verdes Estates, CA 90274 310.378.9494
PALOS VERDES - SILVER SPUR 450 Silver Spur Road Rancho Palos Verdes, CA 90275 310.544.9999
MANHATTAN BEACH 1040 Manhattan Beach Blvd. Manhattan Beach, CA 90266 310.376.2225
TORRANCE 23740 Hawthorne Blvd. Torrance, CA 90505 310.378.9889
MANHATTAN BEACH / DOWNTOWN 1401 Highland Avenue Manhattan Beach, CA 90266 310.937.5700
WEST LOS ANGELES 10931 W. Pico Blvd. Los Angeles, CA 90064 310.559.5570
MARINA DEL REY / VENICE 124 Washington Blvd. Marina Del Rey, CA 90292 310.577.5300
WESTCHESTER / SILICON BEACH 7131 W. Manchester Avenue Los Angeles, CA 90045 310.802.6000
PALOS VERDES - MIRALESTE 5 Miraleste Plaza Rancho Palos Verdes, CA 90275 310.831.0222 8
1 Who We Are
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Who We Are
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TE C HNO L OGY
AG E NT S UP P OR T N ETWO RK
T RAN SAC TI ON S UP PO RT
S YNE RGISTIC N ET WO RKING
COMPANY C U L TU RE
LEGAL COU NS EL
PHI L A N THRO PY
M ARKE T I NG DE PART ME NT
1 Who We Are
O U R CO RE VALUE S RE/MAX Estate Properties is a full-service real estate company with a focus on client satisfaction and transaction success. We strive to deliver the latest tools to our agents so they can focus on building client relationships. Our agents are supported with a robust infrastructure, creative marketing teams, legal counsel, and a strong systemized transaction approach.
M I S S I O N S TAT E M E N T
To establish a positive environment for the real estate professional that is challenging and energetic, founded on the belief in the dignity of the individual and on the belief that the success of each associate helps drive the success of all the rest.
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Who We Are
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T H E WO RL D WIDE RE / MA X N ET WO RK N O RT H A M E R I C A • Canada
• British Virgin Islands • Estonia • Cayman Islands • Finland
MIDDLE EAST
A S I A/PAC I F I C
• Bahrain
• Australia
• Mexico
• Curacao
• France
• Egypt
• Bhutan
• United States
• Dominica • Dominican Republic
• Germany • Greece
• Israel • Kuwait
• China • Guam
SOUTH AMERICA • Argentina • Bolivia • Brazil
• • • •
Guadeloupe Grenada Haiti Jamaica
• • • •
Hungary Iceland Ireland Italy
• • • •
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Chile Colombia Ecuador Guyana
• • • •
Puerto Rico St. Barthelemy St. Kitts St. Lucia
• • • •
Latvia Liechtenstein Lithuania Luxembourg
• Turkey • Mongolia • United Arab Emirates • Nepal • New Zealand AFRICA • Northern
• • • •
Peru Suriname Uruguay Venezuela
• • • •
St. Maarten St. Vincent Trinidad & Tobago Turks & Caicos
• • • •
Malta Montenegro Netherlands Norway
• • • •
Algeria Botswana Cape Verde Mauritius
Mariana Islands • Philippines • Republic of Palau • Singapore
• • • •
Poland Portugal Romania Scotland
• • • •
Morocco Mozambique Namibia Seychelles
• South Korea • Sri Lanka • Thailand
• • • • • • •
Serbia Slovakia Slovenia Spain Sweden Switzerland Wales
• South Africa • Zambia • Zimbabwe
• US Virgin Islands CENTRAL AMERICA • Belize • • • • • •
Costa Rica El Salvador Guatemala Honduras Nicaragua Panama
CARIBBEAN • Anguilla • Antigua and Barbuda • Aruba • Bahamas • Barbados • Bonaire
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E U RO P E • Albania • • • • • • • • •
Austria Belarus Belgium Bosnia and Herzegovina Bulgaria Croatia Czech Republic Denmark England
Lebanon Oman Qatar Saudi Arabia
India Indonesia Japan Micronesia
1 Who We Are
GLO BAL R EACH Having access to thousands of international referral sources is key to finding qualified buyers and sellers. Los Angeles offers a diverse cultural population and is a desirable destination for international buyers.
124,000+
110+
ASSOCIATES
COUNTRIES
WORLDWIDE NETWORK
GLOBAL RECOGNITION
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TEAM BUILDING AGENT ACHIEVEMENT WORKSHOPS COMMUNITY OUTREACH SPORTS OUTINGS PA R T I E S
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C O MPA NY C U LTU RE Trust
Accountability Positivity Family
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M A RK ET ING
Our strong and innovative marketing is strategically focused on attracting buyers and selling homes. We carefully craft a story that guides the buyer through the home, highlighting the unique features and desired lifestyle it has to offer. Our custom marketing center provides you with your entire business at your fingertips. Services include digital marketing, exquisite print brochures, video and photography. “Be Somebody Nobody Thought you Could Be”
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Marketing
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F U LL S ERV I C E M ARK AGENT CONCIERGE
MARKETING • In-House Marketing Department • Professional Photography • Direct Mail Campaigns
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• Email Campaigns
• Digital Target Marketing
• Web Advertisements
• Social Media Management
• Interactive Floorplans • Virtual Tour
• Branded Print Portal
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Listing Services Listing Presentation Flyers/Brochures/Postcards RE/MAX Estate Properties Style Guide Social Media Management Video Production Signs/Business Cards Photography
K ET I N G D E PA RT M EN T TRANSACTION COORDINATOR • Exclusive for RE/MAX associates
• Easy access to view and share documents
• Access to all your transactions 24/7
• Easily access and input notes for the transaction
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H U B M ARK E TI N G Virtual RE/MAX Office On-the-Go Real Time News Feed Pocket Listings Legal Updates Roster Marketing Center Calendar Virtual Training Transaction Access Vendor Resources
TE CH TO O LS BOOJ Platform Live Tech Support Dashboard Market Intelligence Reports ADWERX ™ Email Campaigns Trendgraphix Print Portal
T EC H SO LU T I ON S End-to-End Platform CRM Website Builder and Manager Lead Score Advanced Social Media Strategy
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T EC HN OLOG Y
RE/MAX Estate Properties provides superior tech solutions for every aspect of your business. You, as a RE/MAX Estate Properties agent, stand out among the competition, with innovative marketing technology, resources and support. “All progress takes place outside your comfort zone”
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E D U C AT I O N C OA C H I N G M E N TO R I N G
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T RA INING Our exceptional training program creates our powerhouse sales force. New and experienced agents take advantage of our ongoing, diverse in-house education in our state of the art training center.
E P L ATr a i n i n g C e n t e r. c o m
PERT O R P TAT E TH U S E X A W ED M / E R TU E ON 31
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dcast of Live Broa Success Buffini’s Tour CRMLS p Pro Homesna
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Intro to CRMLS REMINE & RE/MAX d Wine Uncorke ening Ev g in Tast
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& Tax Issues ges an 1031 Exch p Worksho Update & Economic Realtor e Expo Resourc
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ftball PVPAR So ent Tournam Soon Coming Listings on s VestaPlu
Estate RE/MAX IT s SUMM Propertie ! & EXPO Training EPLAHub
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21 In-Hou Q & A with Legal t Photo Headsho Shoot
aining BOOJ Tr Event Nautica RE/MAX - CMN Triathlon ent Charity Ev
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g ng Meetin Networki w/ Lunch enter Tips Design C & Tricks
t edia Even Social M w/ Lunch Estate RE/MAX r s Dodge Propertie Night
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ay for Torch Rel ospital sH Children’ ve Adwerx Li Webinar
Renewal License Course r, No Filte No Fuss orking Just Netw
rn Learn 2 Ea w/ Colleen culator 10bii Cal Class
Matrix CRMLS & Time Updates icks Saving Tr for Real YouTube Estate
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arted with Getting St BOOJ g Marketin Year-End ive Title ss w/ Progre
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ate Legal Upd u Learn - Yo Lunch & out Know Ab Need to ADU’s
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Tools & RE/MAX es 2.0 Resourc edy Night CMN Com er Fundrais
Right with Getting it edia Social M a CMA in Creating Matrix CRMLS
ffini’s Brian Bu ry to Maste Pathway & ht ig N o Casin ction Silent Au ent Charity Ev
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SA T
FR I
the Power Maximize enter C of Design eration & Lead Gen ture ap Sphere C
g ng Meetin Networki w/ Lunch t edia Even Social M
m g Progra Mentorin Meeting st Party Fall Harve
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SU N
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Caravan b 100% Clu Westside Awards
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I N H O U S E GE N E RAL COU NSEL Our general counsel works closely with RE/MAX Estate Properties’ agents, providing legal assistance and guidance. Our legal team is available to our agents for transaction support, risk management, and ongoing legal education.
E & O P RO GRAM RE/MAX Estate Properties provides excellent Errors and Omissions Insurance coverage for all associates.
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LE GA L
The goal of Risk Management is to provide experienced transactional assistance and education on real estate related issues while reducing the risk of litigation. “A pessimist complains about the wind, an optimist hopes the wind will change, and a realist adjusts their sails”
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SERVICE S
PROPERTY MANAGEMENT EPLA is a full-service property management firm that performs a wide range of services for both tenants and owners. We focus on outstanding rental real estate oversight and long-term landlord/tenant relationshipbuilding. When unforeseen conflicts develop, EPLA’s diverse management team is trained to resolve these issues quickly and professionally. EPLA Property Management is well versed in Los Angeles City rent control management.
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7 Services
7 Services
R E LO C AT E W IT H R E/M AX E STAT E P ROPE RT IES
From individuals to corporations, our dedicated team of relocation experts has been working hard for over 30 years to make transitions as smooth as silk. Rest assured, knowing every aspect of your lifestyle and needs will be carefully considered to ensure ideal placement for you and your family. 29
Casino Night Malibu Nautica Triathlon Miracle Home Program Blood Drive Comedy Magic Club Wine Tasting Toy Drive
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O U R C AUS E
RE/MAX Estate Properties is proud to be the largest contributor to CHLA for over a decade, raising and donating over $150,000 annually to Children’s Miracle Network.
This is the cause that matters most!
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M EE T OU R PE OP LE “Surround yourself with people who have dreams, desire, and ambition; they’ll help you push for, and realize your own.”
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Meet Our People
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T H E SA ND ER S As shown in photo right to left
JAM E S S A ND ER S /
CEO/PARTNER
James began his real estate career in 1989 after attaining a Real Estate Finance degree from USC. In 2001, he became a Broker/ Owner alongside Sandra. James’ vision of a full-service, concierge real estate company and his unfaltering determination contribute to his personal success, and the greater success of RE/MAX Estate Properties.
SA N D R A SA ND ER S /
FOUNDING PARTNER
An industry icon, Sandra Sanders is why RE/MAX Estate Properties exists today. She is the enduring force behind the vision and success of our company and its staggering growth since its inception. Sandra holds many titles and accolades, winning the respect of the entire California real estate industry. Her ability to defy expectations and raise the bar is the foundation of RE/MAX Estate Properties and its superior agents.
DIA N E S AN D ER S /
CMO/PARTNER
Diane puts the style in the RE/MAX Estate Properties experience. She developed and oversees our Marketing Department, instrumental in the execution of our Custom Marketing Center, and Agent Support Services. Diane has helped the company grow since its inception with her iconic celebrations and vitalizing company culture. She is full of life, injecting her enthusiasm into our corporate ethos.
JOH N S AN DE RS /
CTO/PARTNER
John believes innovation requires a constant look to the future and a subsequent examination of our daily practices to better the way our agents interact with clients. He works closely with the IT Department to ensure every agents' work is advanced by technology, not hindered by it. 34
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GENERAL COUNSEL
Melanie offers legal guidance, contract writing classes, and individual consultations for our agents. Very few brokerages have an in-house General Counsel, and Melanie keeps us abreast regarding policy changes, new forms, and practices our agents should avoid.
GARY S TAGER /
Meet Our People
MEL AN IE A RC HE R /
BROKER/OWNER/GENERAL MANAGER
Gary is a wealth of knowledge and an incredible guide to our agents in every aspect of real estate. After developing his own RE/MAX, Gary formed a partnership with Sandra in 1997, unifying their companies into one united front. Gary’s leadership skills are invaluable and continues to be the Broker of the South Bay and Redondo Beach offices.
JEN N IFE R RIDD LE /
DIRECTOR OF OPERATIONS
Responsible for the coordination and efficient daily operation of each and every office, Jennifer heads our Administration Department. She works endlessly as a multi-faceted asset to our company, ensuring a smooth work environment for all.
KR IS TE N HE RNANDE Z /
DIRECTOR OF TRAINING
Kristen spearheads our Robust Training Department. This includes on-board training as well as continuing education for our agents. Kristen assists agents in harnessing their business strategies and increasing their production. She develops all workshops and seminars for our agents. She is a critical component to our company and the success of our agents.
KR IS TE N JEN SEN /
CHIEF ACCOUNTING OFFICER
Kristen heads our robust accounting department for the company, handling many intricacies behind the scenes. Her immense experience and proven track record in accounting, finance, and business administration brings a top level of organization to our company. Kristen is an exceptional controller bringing trust and seamless transactions to the agents.
C OLLE EN JOHN SON /
DIRECTOR OF CAREER DEVELOPMENT, SOUTH BAY
Colleen is a highly respected trainer and real estate coach responsible for training, supervising, and mentoring all newly licensed agents located in the South Bay. Colleen has been a training manager in the industry since 2007 and exemplifies dedication, hard work, and ethical real estate practices.
A MY T IET ELB AUM /
DIRECTOR OF CAREER DEVELOPMENT, WESTSIDE
Amy works diligently to train and mentor newly licensed RE/MAX Estate Properties agents located in the Westside. A highly respected agent, Amy focuses her training on goal setting, contract writing, contract negotiation and the importance of networking. 35
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W H O AR E YO U?
Business Development Mastery Endurance Sustainability Transparency Momentum
“Knowing yourself is the beginning of all wisdom”
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CONTACT THE SANDERS 310.378.9494 | info@eplahomes.com | www.ThrivewithREMAX.com
DRE# 00983568, 01219939, 01879720 37
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I N B U SI NESS FOR YO URSELF,
Not by Yourself.
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DRE# 00983568, 01219939, 01879720