Professional development 2016 final

Professional Development RE/MAX Australia

VERSION 4 – May 2016

MISSION The mission of RE/MAX Professional Development is to coordinate and provide resources and programs that enhance and support the professional growth of Brokers, Sales Associates, Property Managers and Administrators.

VISION .

The vision of the Professional Development is to develop and engage our members in continuous professional growth opportunities that enable them to improve their ability and skills to become the best in the industry.

Introduction At RE/MAX Australia we are committed to the professional and personal development of our members and provide numerous events throughout the year to aid this development. Whether you are a Broker/Owner, a Sales Associate, a Property Manager or an Administrator; you will have access to courses, events and workshops to help you grow as a professional.

Our supportive culture creates an environment where each member can pursue his or her own personal career path. To do this, we equip all agents with access to training resources covering disciplines such as marketing, appraising, listing, negotiating, service and sales.

Rewarding high performance is an integral part of the RE/MAX culture and we pride ourselves on our commitment to this. RE/MAX Australia acknowledges our top performers in various ways throughout the year.

This document is your complete guide for all you need to know about RE/MAX events.

VIEW OUR BRAND VISION VIDEO

Your pathway to Success Another Great Reason to Join RE/MAX - Achieve your full potential with RE/MAX education.

That’s why we have created the RE/MAX Professional Development program and associated ourselves with trainers from around Australia and New Zealand to deliver the best training to our members. We use internal and external trainers to deliver our training as the system is designed to accommodate all levels of experience and offers you a career path, from traditional splits through to industry leading maximum percentages.

At RE/MAX we offer you a career path.

Contents SECTION 01 – ALL RE/MAX MEMBERS RE/MAX Experience RE/MAXnet RE/MAX Rally RE/MAX 6 Month Awards RE/MAX Annual Awards Golf Day Bridge to Brisbane

07 08 09 09 10 10 10 11

SECTION 02 – BROKER/OWNERS Broker Management Training Momentum Complete Agent Development Program (CADP) Broker Meetings BAC Meetings RE/MAX Broker Owner Retreat

13 14 14 14 15 15 15

SECTION 3: CONJUNCTIONAL AGENTS/SALES ASSOCIATES Breakfast Series RE/MAX Sales Fast Track RE/MAX Sales Accelerator Program Sales Training RE/MAX Platinum + Cocktail Party RE/MAX Platinum + Forum Quarterly Training & Awards Elite Performers Group Complete Salespersons Course

17 18 18 18 19 19 19 20 21 21

SECTION 4: PROPERTY MANAGEMENT Property Management AIM Committee AIM Chapter RE/MAX Partner (RED)

23 24 24 24 25

SECTION 5: ADMINISTRATORS Administrators Day

27 28

SECTION 6: INTERNATIONAL EVENTS 2016 RE/MAX R4 2016 RE/MAX Broker Owner Conference 2017 RE/MAX R4 2017 RE/MAX Broker Owner Conference 2018 RE/MAX R4 2018 RE/MAX Broker Owner Conference 2016 Asia Pacific Convention

29 30 31 31 31 31 31 31

SECTION 7: AUCTION CHAPTER Auction Chapter Auction Lock-in Auctioneer Training

33 34 34 35

SECTION 8: PROJECT MARKETING Project Marketing

37 38

SECTION 9: COMMERCIAL Commercial

39 40

SECTION 10: WEBINARS (Live & Recorded) RE/MAX Mainstreet Design Center Australian Property Finance RESAAS/Global Training Are You MAX Enough?

Why RE/MAX? New Member RE/MAXnet

43 44 44 44 45 45 45 46 46

SECTION 11: Other Resources Available to RE/MAX Members RE/MAX University 24/7 Event Management Public Relations Make-A-Wish Marketing Advisory Committee Australian Property Finance Calendar January to June 2016 Calendar July to December 2016 Contact Details

47 48 49 49 50 55 51 52 53 54

01 Available to ALL RE/MAX Members

01 ALL RE/MAX Members RE/MAX Experience The RE/MAX Experience event is hosted by the Regional Office in Milton and is designed to guide those new to RE/MAX through the many tools and support service we offer to build your business.

You will learn how RE/MAX came to be what it is today, as well as the vision for the future.

Some of the topics covered over this day are:          

RE/MAX History & Future Marketing Technology – Design Center, Mainstreet, RESAAS & Global Training RE/MAXnet Awards Criteria RE/MAX Partners Australia Property Finance Make-A-Wish Public Relations Professional Development

Knowing what resources are available and in your toolbox will help you successfully plan your RE/MAX career. Remember, you are in business for yourself – but not by yourself!

TENTATIVE AGENDA 9.30am to 10.15am 10.15am to 10.30am 10.30am to 11.00am 11.00am to 11.15am 11.15am to 12.00pm 12.00pm to 12.30pm 12.30pm to 1.00pm 1.00pm to 1.45pm 1.45pm to 2.30pm 2.30pm to 3.00pm

Welcome & History/Future Overview Membership Marketing, Public Relations Morning Break RE/MAX Partners / Technology Partners / Make-A-Wish Technology – Design Centre/Mainstreet/RESAAS Lunch RE/MAXnet Australian Property Finance Professional Development / Award Recognition / Wrap Up and Close

THIS EVENT IS HELD IN OUR RE/MAX AUSTRALIA CORPORATE OFFICE OR IS AVAILABLE VIA WEBINAR 1.

2.

3.

4.

4.

5.

New Member Marketing & Public Relations / Design Center / Mainstreet RE/MAXnet / Awards Recognition Overview RESAAS & Global Training RE/MAX Partners including MAKE-A-WISH Australian Property Finance RE/MAX Members: Nil Cost

01 ALL RE/MAX Members RE/MAXnet Throughout the year, RE/MAX will hold in-house, external and online RE/MAXnet training. Whether you are looking to trial the system or are an experienced user looking to get more out of the system, this training will cater to your needs.

Learn how to make your business simple with RE/MAX Australia’s software and CRM platform solution, RE/MAXnet. This session covers:  Property synchronisation  Sophisticated reporting  Integrated Marketing including printed materials, email and SMS marketing RE/MAX Members: Nil Cost THIS EVENT IS HELD IN OUR RE/MAX AUSTRALIA CORPORATE OFFICE OR IS AVAILABLE VIA WEBINAR – RECORDED & LIVE VIA SKYPE

RE/MAX Rally Motivation is the key to becoming a top-performing salesperson, property manager or administrator.

Although a large portion of motivation needs to come from within, RE/MAX is eager to do whatever it can to stoke that fire within our members.

Our RE/MAX Rally is a complete day full of networking, speakers and fun. We hold this event in February & July.

RE/MAX Members:

Cost to cover catering only.

VIEW OUR HIGHLIGHT VIDEO FOR THE RECENT RE/MAX RALLY

RE/MAX 6 Months Awards REMAX recognizes our members from the January to June period of the year and rewards our members at the July RE/MAX Rally.

RE/MAX Members:

Cost to cover catering only.

RE/MAX Annual Awards RE/MAX features an Awards Night which recognises the achievements of RE/MAX Australia’s topperformers over the previous year. One of the advantages of membership in RE/MAX is the opportunity to compete on a national and international scale. The Annual Awards in February is RE/MAX Australia’s chance to recognise our members.

RE/MAX Members:

Cost to cover catering only.

Golf Day Opportunity to network with business partners and associates at the Annual RE/MAX Australia Golf Day – a day where RE/MAX members and their clients and prospects, can partake in a game of golf followed by a few refreshing beverages.

All proceeds made on the day go to Make-A-Wish Australia.

RE/MAX Members: TBA Non Members: TBA

Bridge to Brisbane Join Team RE/MAX in the Bridge to Brisbane Fun Run as we brave the pavements of Brisbane in an effort to raise funds for Make-A-Wish Australia.

There are 5 & 10km courses which you can elect to walk, jog or run so it doesn’t matter what level of fitness you are at.

Sunday, August 28, 2016 RE/MAX Members: TBA Non Members: TBA FOR FURTHER INFORMATION VIEW THE WEBSITE: http://fundraise.bridgetobrisbane.com.au/event/b2b2016

02 Available to ALL Broker/Owners

Broker Management Training Broker Management Training has been specifically designed to assist Brokers in running a highly successful & profitable business and caters for both the new & experienced broker.

Over the 2 day event Cindy Tate will facilitate interactive session on these topics.

Profitability - understanding what your P & L is telling you, essential business performance measurements & business structures for maximum success.

People – Getting the right people on your team, improving the productivity of your team & keeping them in your team longer.

Process – systems to improve productivity, & utilizing the tools in your tool kit.

Property Management – building a rent roll through organic growth.

The RE/MAX concept & system is unique, these 2 days will assist you to make the most of the flexible approach of the brand. You will leave with a business plan to keep you on your path to success.

Momentum Join the RE/MAX MOMENTUM program and participate in an ongoing program that can lift your business success and profitability to the next level. This is a masterclass exclusively for RE/MAX business owners, and only limited places are available in each program.

Systems drive businesses and people drive systems.

Momentum shows you how to develop these systems as planning, value and recruitment modules are broken down into clearly defined and manageable practices.

ADMINISTRATORS WHO ARE INVOLVED WITH THE BROKER ON RECRUITMENT CAN ATTEND ONLY IF THE BROKER ATTENDS THE SAME COURSE.

Complete Agent Development Program (CADP) To assist with our Brokers rolling out the Momentum program, we will be running regular training sessions to work closely with Brokers on the 12 Core Training sessions available.

These sessions will be highly interactive with role play and train the trainer type sessions.

Broker Meetings RE/MAX facilitates meetings for our Brokers which provides an opportunity for them to come together, discuss relevant topics and current events, exchange ideas and network.

BAC Meetings The Broker Advisory Council (BAC) is a team of dedicated RE/MAX Broker/Owners committed to Premier Market Presence (PMP). The purpose of the meetings is for each committee member to act on behalf of each of its Region/State Areas and collectively:  Serve as a liaison with RE/MAX’S Managing Director on current programs.  Serve as a ‘sounding board’ /resource group to the Managing Director for: o Appraising current region programs and industry programs and trends o Considering and promoting new directions in providing new services o Contributing to forward planning strategies o Serve as a study group to assist, support and maintain the corporate image and leadership consistent with the expectations of members and the public as a leading real estate brokerage organisation CLOSED EVENT – BAC MEMBERS ONLY

RE/MAX Broker/Owner Retreat RE/MAX Australia and New Zealand host an annual 2/3 day retreat for Brokers across the two countries. The retreat gives our franchisees the opportunity to network, exchange ideas and success stories; and to learn from top speakers and trainers focusing on recruitment, retention and profitability.

Date: Location:

28th to 30th August 2016 Thailand

RE/MAX Members: TBA CLOSED EVENT – BROKERS ONLY

03 Available to ALL Conjunctional Agents/Sales Associates

Breakfast Series The Breakfast Series was formed to create a short sharp series of events that includes our OWN RE/MAX members sharing their experience and expertise when it comes to listing and selling real estate.

Topics have varied from Marketing, Pre-Listings materials and Listing Presentations, to name a few, however, we are open to suggestions of topics from our members.

We encourage all members to attend these very informative sessions.

RE/MAX Members:

Cost to cover catering only.

RE/MAX Sales Fast Track Cindy Tate started selling real estate over 22 years ago and transitioned from a very average agent to the top 3% of salespeople in a large group. Cindy utilizes not only her own experiences but also those of high performing agents from across the country to expand the skills of salespeople who attend.

The day is filled with high level sales skills aimed at getting results.

Consultative sales, effective questioning techniques, overcoming seller objections including fee negotiation and vendor paid marketing, getting the listing, setting the vendor up to sell, utilizing your database effectively for results are some of the topics that are on the table for discussion.

Each session will be tailored to suit the needs of the group in the room. Whether you are new to the industry or you have been doing it for some time, this course will assist you to maximize your results with RE/MAX. RE/MAX Members:

Nil cost

Sales Accelerator Program This 1 day program with Peter Ford is designed to fast track your success in the real estate industry by following the systems and strategies of some of the country’s best Agents. Jam packed full of Scripts and Dialogues, this program will help you to know what to do, say and promote in order to become a high profile agent.

Topics covered 1. Getting listings - prospecting strategies for the changing market 2. Marketing – becoming the agent of choice 3. Negotiation – simple ways to educate your buyers and sellers 4. Databases – referral business and building a listing pipeline 5. Selling methods – auction v private treaty

RE/MAX Members:

Nil cost

Sales Training Jason Andrew is one of the most respected and sought after auctioneers, speakers and real estate trainers in the Australasian real estate industry today. His energy and enthusiasm is contagious and a trademark of his business.

Jason delivers dynamic training programs specifically to deal with the challenges of the current market environment. Focusing on specific areas of the sales process, you are equipped with the skills to maximise your potential.

RE/MAX Members: Nil Cost

RE/MAX Platinum + Cocktail Party Team Leaders & Individuals who have achieved Platinum Club and above are invited to a special event hosted

by RE/MAX Australia in February prior to the Annual Gala Awards. This event is not open to Team Members or Administrators.

RE/MAX Members:

Nil cost

RE/MAX Platinum + Forum To recognise and support our high achievers, RE/MAX Australia and New Zealand host a special function which feature top industry speakers and trainers. This initiative is designed to assist our associates to grow their business without limits.

The Platinum + Forum is an educational event that Team Leader’s & Individuals who have achieved Platinum Club and above are invited to. Team Member’s may also be invited to this event if they are a registered Sales Associate and significantly contributing towards the overall commission for the team (These members will need to be approved by RE/MAX Australia). Members who have not quite reached the required criteria can be put forward as a Wild Card entry (Wild Card entries can only be submitted by the Broker Owner). A Wild Card entry is determined by RE/MAX Australia.

Dates: Location:

18th to 20th June 2016 Hamilton Island

RE/MAX Members: TBA CLOSED EVENT – Sales Associates that qualify as a Platinum Award and above

RE/MAX Quarterly Training & Awards | State-based events RE/MAX Australia holds Quarterly Training & Award events in regions around Australia. These events consist of Broker Meetings and Sales training to assist, motivate and challenge our members with top speakers and local success stories - helping to raise both expectations and results. We also recognize our agents with Quarterly Awards and a networking event.

REGIONS INCLUDE: Gold Coast, Sunshine Coast, North Queensland, Wide Bay, South Australia, Victoria, New South Wales PERIOD

REGION

Jan to March Apr to Jun Apr to Jun Jul to Sept Jul to Sept Oct to Dec

ALL Regions SA, VIC, & NSW ALL QLD Regions SA, VIC, & NSW ALL QLD Regions ALL Regions Annual Awards

RE/MAX Members: Nil Cost

Certificates presented at each region QTR event Certificates presented at each region QTR event Certificates sent to Broker/Owner due to RE/MAX Rally Combined Training Event, Certificates presented Combined Training Event, Certificates presented Certificates sent to Broker/Owner due to RE/MAX Rally &

Elite Performers Group This is a group of 10 to 15 people that meeting regularly over 2016 as a mentoring group with Jason Andrew.

Jason works closely with this group to pull apart their business to analyse missed opportunities.

Working closely together, you’ll learn how to implement and fine-tune the processes that will turn your business into the best it can be.

For further information contact: Melanie Marsh on mmarsh@remax.com.au

Complete Salesperson’s Course Whether you work in sales or property management, are an employee or operate in an Effective Business Unit, or even if you own the business yourself, The Complete Salesperson Course will provide you with the knowledge, the skills, the visuals, the audio, the checklists, the scripts and all the tools you need.

Much more than a training course, The Complete Salesperson Course is a complete interactive learning experience and system aimed at propelling your real estate career to superstar status.

Over 2 interactive days, you are given all the very latest ideas, proven methods, tools, visuals, scripts and audio to: Manage your time more effectively, Win more business, Gain more referrals, and Take control of your business like never before.

Benefit from the course’s constantly updated consolidation of ideas and tried and tested methods used by real estate’s current national top performers.

Access to so many proven hints and trade secrets is simply unattainable any other way. Attending The Complete Salesperson Course is the next best thing to having all the current industry superstars as your very own professional mentors.

For further information contact: Melanie Marsh on mmarsh@remax.com.au Dates: Location:

16th & 17th October 2016 InterContinental, Sanctuary Cove, Gold Coast

04 Available to ALL Property Management

Property Management Training RE/MAX is working closely with our Property Managers to provide training opportunities to coordinate and promote the Property Management sector of RE/MAX within the region.

As our standard training we will be holding quarterly training sessions for 2016. These will be: 11th February 5th May 24th August 3rd November -

Session included in RE/MAX Rally, Sheraton, Gold Coast Sessions held at RE/MAX Australia, 143 Coronation Drive, Milton Sessions held at RE/MAX Australia, 143 Coronation Drive, Milton Sessions held at RE/MAX Australia, 143 Coronation Drive, Milton

RE/MAX Members: Nil Cost

AIM Committee The Asset & Investment Management Committee was introduced in June 2012 for the benefit of all Property Management members.

The purpose of the AIM committee is to provide an opportunity to co-ordinate and promote the Property Management sector of RE/MAX within the region.

The AIM committee is a dedicated team of RE/MAX Property Managers committed to Premier Market Presence (PMP) and will serve as a study group to assist, support and maintain the corporate image and leadership consistent with the expectations of members and the public as a leading organization.

RE/MAX Members: Nil Cost CLOSED EVENT – AIM MEMBERS ONLY

AIM Chapter HOW DOES THE AIM CHAPTER WORK? The AIM Chapter fosters a welcoming and inclusive environment whereby Property Management personnel get together to discuss the best marketing & campaign strategies for running Property Managements. The Chapter will plan for the future by recruiting new members and will be run by an AIM Committee.

RE/MAX Partner - RED RE/MAX Australia has added Real Estate Dynamics (RED) to our RE/MAX Partner program.

Real Estate Dynamics is a leading entity for Real Estate Agency training, consultancy, systems management and Rent Roll and Agency sales across Australia, NZ and internationally.

Real Estate Dynamics guides and helps Agencies and their people through the complete life cycle of their business.

Real Estate Dynamics cover training throughout the year and have a supplied some new Video links below that you can use for newsletters or intranet.

CLICK ON THIS PICTURE FOR: COMMON PEST CONTROL ISSUES

CLICK ON THIS PICTURE FOR: ELECTRICAL SAFETY

CLICK ON THIS PICTURE FOR: AIR-CONDITIONING TIPS-TROUBLE SHOOTING

CLICK ON THIS PICTURE FOR: ELECTRICAL TIPS AND TROUBLE SHOOTING

CLICK ON THIS PICTURE FOR: VALUE OF DATA

CLICK ON THIS PICTURE FOR: WHAT’S ALL THE FUSS ABOUT PO FORM 6

CLICK ON THIS PICTURE FOR: WOULD YOU BUY YOUR BUSINESS?

05 Available to ALL Administrators

Administrators Day RE/MAX Australia holds 2 Administrators Day per year in the RE/MAX Australia office.

This day is designed to provide an opportunity for administration and support staff to meet the regional team and stay up to date with the Tools and Resources offered by RE/MAX. We also like to include guest speakers and topics such as Time Management, Self Defense, Personal Development and it is also a chance to network with other administrators.

RE/MAX Members: Nil Cost

06 International Events

RE/MAX International Conventions 2016 RE/MAX R4 Convention Each year RE/MAX International hosts a Convention for RE/MAX members worldwide - this draws an annual attendance of approximately 6,000 people. The International Convention features the industry's top guest speakers, training and entertainment.

The RE/MAX R4 provides education and inspiration to make the rest of your year the best yet. With top industry and celebrity speakers you’ll be inspired to tackle any obstacles that come your way.

RE/MAX Members: Visit Mainstreet to obtain the costings & to book these events.

Join RE/MAX agents from around the world for the 2016 RE/MAX R4 in Las Vegas, NV, Feb. 28 March 3 at the MGM Grand Hotel & Casino! It's the premier real estate event of the year with education, global networking events, world-class speakers, exhibits, concerts and more – CLICK ON THE IMAGE BELOW TO VIEW WHAT TO EXPECT….

2016 RE/MAX Broker Owner Conference Sunday, August 14 – Tuesday, August 16 Host Hotel: Hyatt Regency Chicago The conference allows you to connect with other Broker/Owners across the globe and chat about your businesses, it provides knowledge and ideas you can implement right away to improve your business.

If you want to stay competitive in your market, you can't afford to miss this event.

2017 RE/MAX R4 Monday, February 27-March 2 Host Hotel: Mandalay Bay Resort and Casino, Las Vegas, Nevada

2017 RE/MAX Broker Owner Conference Sunday, August 20- Tuesday, August 22 Host Hotel: San Francisco Marriott Marquis

2018 RE/MAX R4 Monday, February 26-Thursday, March 1 Host Hotel: MGM Grand Las Vegas, Nevada

2018 RE/MAX Broker Owner Conference Sunday, August 19 – Tuesday, August 21 Host Hotel: Marriott Marquis Washington DC

ASIA PACIFIC CONVENTION The convention is an opportunity for real estate agencies, associates and property developers, particularly RE/MAX Pacific Rim countries to network and build cross-border business opportunities.

This encompasses an agenda of networking events, speakers, seminars and more.

Dates: 31 August to 2 September 2016 Venue: The Grand Four Wings, Bangkok, Thailand (Please note the Broker Retreat will held in Thailand, prior to this event – refer Page 15)

http://www.grandfourwings.com/ CLICK HERE TO WATCH THE HIGHLIGHT VIDEO FROM 2015

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07 Auction Chapter

RE/MAX Auction Chapter The Auction Chapter fosters a welcoming and inclusive environment whereby Sales Associates get together to discuss the best marketing & campaign strategies for running Auctions. The Auction Chapter will communicate regularly and effectively with its members via events and communication. The Chapter will plan for the future by recruiting new members and will be run by an Auction Committee.

The Auction Chapters Expectation?

The Auction Chapter is the main point of contact for RE/MAX Members to discuss Auction and have training events to assist with the Auction activity in each regional/city area. Our Chapter will strive to maintain a consistent presence within their members by providing tools and resources in order to assist them with the Auction process.

Membership: Annual $120 (plus GST) this includes:  3 Speaker events per year (Panels, Speakers, Trainers) – NORMALLY $40 EACH  2 Networking Lunches per year (held in RE/MAX Australia) – CLOSED TO AUCTION CHAPTER ONLY  Quarterly Newsletter  $100 discount on 2 Day Auctioneer Training  Closed Facebook Group for open discussion

With access to fantastic speakers & trainers and the opportunity to grow your business – Secure your membership today and SAVE.

THE AUCTION COMMITTEE MEMBERS

Joel Davoren

John Buckley

Melanie Marsh ENQUIRE WITH RE/MAX AUSTRALIA FOR A MEMBERSHIP FORM

AUCTIONEER TRAINING “CALLING ALL BUDDING & EXPERIENCED AUCTIONEEERS�

Auctioneering is an incredibly exciting and lucrative career requiring a specific skill set. All RE/MAX agents are invited to attend a Jason Andrew two day auctioneer training program to learn how to run the perfect auction.

For auctioneers of all levels from beginner to experienced, the course will cover important auction skills and processes in a practical environment.

THE CONCEPT Those that complete the two day training session will also have the opportunity to attend a follow up session before the mid year RE/MAX Rally. The three top auctioneers from this day, will then be eligible to compete in front of their peers in the RE/MAX Auctioneer of the Year competition, to be held the afternoon of the RE/MAX Rally on 27 July 2015. This will be judged by a qualified judging panel.

The winner will receive the RE/MAX Auctioneer of the Year award, along with $2,500 in prize money.

THE OUTCOMES Auction is now the marketing program of choice for savvy property owners around the country.

Regardless of role, the skills of an auctioneer are essential knowledge for every quality industry participant.

Jason Andrew's auctioneer training program is the best in the industry and by encouraging course participants to compete for top auctioneer award and prize money at the RE/MAX Sales Rally; new energy will evolve around auctions within the group. Improved auction skills and a new level of excitement will in turn provide better outcomes for RE/MAX vendors.

RE/MAX Members: RE/MAX Auction Chapter Members:

$850 including GST $750 including GST

08 Project Marketing

Project Marketing RE/MAX Offices all over Australia & New Zealand are working closely with Developers to market and sell their properties.

RE/MAX Australia has started conducting quarterly Project Marketing meetings with Brokers and Sales Associates to come together and discuss the resources and tools needed to assist our members with successfully marketing projects.

We will be launching a dedicated RE/MAX Australia Project Marketing website in 2016, in order to group all Project Marketing developments together.

Following this will be other marketing tools and initiatives to assist Project Marketing.

09 Commercial

COMMERCIAL RE/MAX offers the use of the RE/MAX Commercial trademark to be used, as per the guidelines to our International Branding Guide.

THIS VIDEO IS AVAILABLE FOR USE TO RE/MAX MEMBERS

RE/MAX Commercial, part of the world’s most productive real estate network, is a leader in the commercial and investments areas. Whatever the property and whatever the transaction, RE/MAX Commercial delivers a level of awareness, trust and confidence the competitors simply can’t match.

How the Property Forum Works The RE/MAX Commercial Global Property Forum is a webinar that connects prospective buyers with properties listed by RE/MAX Commercial Practitioners. All listing agents will have about 60 seconds to present their listing. Viewers are encouraged to follow up with presenters afterward for additional information. A recording of the call will be sent to all registered attendees after the call.

Details for presenters: All RE/MAX agents with commercial expertise may present listings.

Properties must be current and exclusively listed by the presenting RE/MAX Commercial Practitioner. If the practitioner is non-English speaking, an assistant or partner may make the presentation.

Investment (income-producing) properties – not speculative investment properties such as raw land or vacant buildings – are preferred for the call (but this is not mandatory).

One listing presentation is allowed per person, per webinar. There is a minimum sales price of $1 million for each property. There is no maximum.

All listings must include contact information and co-broker commission.

Did you miss the October Global Property Forum? Want to review the presentations?

The October forum is now available online to view. With featured properties from around the world, the presentation brought together buyers and sellers looking to make deals happen.

Click here to view the presentation and all the listings.

10 Webinars

Webinars Mainstreet Mainstreet is an extranet website created exclusively for RE/MAX Affiliates as an online resource for news, events, education, communication and more.

Empower your team to be more productive, collaborative and mobile so they can work better and live better.

You will learn how to efficiently navigate the site, create referrals with the streamlined Web Roster, and develop your business with the education from RE/MAX University. Find information quickly with innovative and efficient site-wide search, network and share knowledge with the Message Boards, access the latest industry news and information.

RE/MAX Members: Nil Cost

Design Center Design Center is an online marketing center that allows you to create professional high quality print and multimedia projects quickly and easily.

You will learn how to access Design Center, configure your agent profile, and create custom print materials with the help of the Phrase and Image Assistant. You can set your listings apart by utilising various web based projects within the Design Center via Multimedia and Online.

RE/MAX Members: Nil Cost

Australian Property Finance Australian Property Finance will keep you up to date on all finance, legal and insurance matters.

Whether you are a Broker/Owner, Associate or Property Manager the state of the Financial Services Sector is extremely relevant to the way your business operates. Tuning into these webinars will give you the tools and knowledge to enhance your business. We will run these regular webinars to focus on relevant information that comes to hand.

RE/MAX Members: Nil Cost

RESAAS/Global Training RESAAS- Your online tool for education and referrals! Have you heard or seen the term RESAAS (pronounced Ree-sas) and wondered what it is? Are you a member of the current Global Training platform and are wondering why we haven’t added any new content in a while? Have you joined the system using the link www.resaas.com/remaxjoin and are curious to know what you signed up for?

Would you like to connect with RE/MAX agents around the world for referrals?

This webinar will help to: 1) Explain the site and why it was created.

2) Show you how to use the referral manager.

3) Introduce you to the new “Global Training” platform.

4) Show you how to contribute valuable content in multiple languages for other members use!

to

ALL: Nil Cost

Are You MAX Enough?

This webinar gives potential RE/MAX recruits the opportunity to determine: • Is RE/MAX for them?

• Where they are heading with their career?

• How RE/MAX can assist them with their next step?

• This webinar also gives our Broker/Owners and members the opportunity to invite potential recruits interested in joining RE/MAX, to sit in on the session to determine if RE/MAX is for them.

ALL: Nil Cost

Why RE/MAX? This will be an excellent opportunity for you to hear from the Managing Director of RE/MAX Australia & New Zealand, Michael Davoren as he interviews one of the network’s high performing Broker Owners. Learn about the RE/MAX concept, the power to reach new heights through the global enormity of the brand and have your questions answered.

This webinar also gives other Broker/Owners and members the opportunity to invite potential franchisees interested in buying a RE/MAX franchise to sit in on the session and learn about the RE/MAX difference.

ALL: Nil Cost

New Member This webinar is designed to give members a look at what tools and services RE/MAX offers. During this hour long session, we will cover: • A brief history of RE/MAX • RE/MAX resources and educational tools available to you • RE/MAX yearly events Who should join this webinar? Anyone! This webinar is great for new Agents, new Brokers, or any existing Associate who would like a refresher on the tools and services RE/MAX provides.

RE/MAX Members: Nil Cost

RE/MAXnet With RE/MAXnet, you have a custom-built software solution designed to help you list and sell more!

It’s easy to quickly learn how to get the benefits of RE/MAXnet! View these Introductory and Advanced Webinars to learn how to utilize RE/MAXnet to its full potential.

RE/MAX Members: Nil Cost

11 11

Other Resources Available to All Members

RE/MAX University – 24/7 The More You Learn, The More You Earn Whether it's on your computer, in the classroom or through a webinar, RE/MAX University is your 24/7 source for the best ideas, training and real estate information in the industry.

The thousands of hours of RE/MAX University videos and webinars are available worldwide through the "Learn" area of RE/MAX Mainstreet. Videos are easily found by browsing channels and subchannels or via keyword search. Get your RU content on the go.

Example:

Event Management RE/MAX Australia has appointed a Professional Event Management Partner for our special events.

Who are Imagine Experiences?

We are a professional creative team of event management specialists. Imagine Experiences has the skill set to produce high quality events of every type and scale. Our passion is managing the behind the scenes details to deliver a superior event experience for your audience. We are thrilled to be given the opportunity to partner with RE/MAX Australia and RE/MAX New Zealand by helping you host events to exceed your business goals.

We have a history of successful event organisation encompassing both local and international requirements. Tara can be contacted on events@remax.com.au or 0418 887 182

Public Relations RE/MAX has appointed a public relations consultant, Lyn Cox, who shares event updates and great stories from the RE/MAX ranks.

Why bother with the media?

• Enjoy a high profile • Stay top-of-mind • Be recognised as an authority and a leader by highlighting achievements & successes • Attract business through your reputation and presence • Enjoy a better bottom line What should you do?

• Incorporate public relations strategies into the business plan and keep opportunities in mind through the day-to-day operations of your office and team.

• Use the public relations resources • Put ‘PR opportunities’ on your team meeting agenda (Look for new or unique listings, extraordinary sales outcome, new staff member, community events or awards, for example) • Dedicate a team member to ‘drive’ PR activity Lyn works with the RE/MAX Australia and RE/MAX New Zealand regional teams on implementing effective public relations strategies. Lyn writes media releases for the franchisor and for your offices and can assist if you need help writing or getting a story to the media. Lyn has prepared templated public relations resources for you; and is available if you have any media concerns.

Please call or email Lyn if you want to chat about an angle for a story or if you would like her to assist with a media release or other communication.

M. 0418 793 096 E. lcox@remax.com.au

Charity of choice RE/MAX Australia supports: Make-A-Wish® Australia RE/MAX Australia is committed to supporting the community, an attitude that runs wholeheartedly through our organisation. The advantage of such a large network is the opportunity to firmly stand behind a cause. As such, RE/MAX Australia is proud to support Make-A-Wish® Australia.

Make-A-Wish grants the wishes of children with lifethreatening medical conditions. Since 1985, more than 8,000 wishes have been granted for children across Australia.

It takes more than medicine alone to help seriously-ill children. An international study found that Make-AWish wishes make a life-changing difference to the physical, mental and emotional wellbeing of children and their families.

“An international study found that Make-A-Wish wishes make a life-changing difference to the physical, mental and emotional wellbeing of children and their families.”

With the support of our offices RE/MAX Australia have been able to raise awareness and funds through fundraising efforts.

Marketing Advisory Committee The Marketing Advisory Committee is a formally appointed Committee that will steward the RE/MAX Brand within Australia.

The Committee’s role is to provide appropriate advice and recommendations on matters relating to Branding and Marketing in order to facilitate decision making by the RE/MAX Australia Management Team.

To perform this role, it shall review: on a continuing basis, the visual direction of the brand. The Committee shall perform such other functions as may be assigned to it by the RE/MAX Australia Management Team from time to time.

Committee meets Quarterly

AUSTRALIAN PROPERTY FINANCE Australian Property Finance offers home buyers a range of financial products and services to suit their needs. Australian Property Finance (APF) is a group of experienced finance brokers who provide a full service model including both residential and business lending, leasing, conveyancing, general insurance, currency exchange, tax depreciation and financial planning. APF is proud of the fact that the business enjoys one of the highest referral rates in the industry and people enjoy the experience enough to want to tell others about it. Following is an overview of the services Australian Property Finance offers: Home Loans With access to over 30 lenders on panel, APF ensures they fit one of the hundreds of financial products they have at their disposal to your buyer's individual circumstances.

Business and Commercial Loans Whether APF's clients are looking for a property development loan or a loan to purchase a business, APF works together with them to structure their facility to cater for their specific business requirements.

Home and Contents Insurance Finding appropriate insurance is made easy through APF's partnership with Allianz. Providing free settlement cover up to 90 days, this offering is a market leader.

Landlord Insurance Through APF's partnership with Allianz, they offer their landlords 12 months coverage for the price of 11 months. This product is extremely well featured when compared to similar products in the market.

Wealth Management APF Wealth can assist their clients with all their Financial Advisory needs. The services of a Financial Adviser can help them to create financial stability, grow their wealth and plan for a comfortable retirement. Services offered through this division include Financial Planning, Risk Insurance Advisory & SMSF Advisory.

Legal and Conveyancing Over the past decade there has been an increase in the level of complexity and skill required to complete a property transaction. With a national presence, APF's legal and conveyancing arm will ensure your rights are protected when you are buying and selling a house anywhere in Australia.

Tax Depreciation Through APF's partnership with Deppro Depreciation Professionals, they offer comprehensive, easy to understand, tax office compliant depreciation reports; ensuring investors maximise their return on investment. www.australianpropertyfinance.com.au

2016 Calendar

anuary

February

March

April

May

June

1 1 2

AIM Committee

1

R4, Las Vegas

2

R4, Las Vegas

4 Marketing 3 Advisory Committee

R4, Las Vegas

3

Why RE/MAX

2

Labour Day QLD

3

S/shine Coast Training & Awards

4

RESAAS/Global

5

1

Wide Bay Property 2 Fast Training Management Track

w Year’s Day 5

4

1

6

3

6

5

2

7

4

7

6

3

8

5 6

8

Broker M’ment

7

4

9

9

Broker M’ment

8

5

10

10 Welcome Auction Reception/ 9 Fast Track Lock-in BAC 11 RE/MAX Rally 10 Breakfast & Annual Awards Series

6 Administrators Day

Broker M’ment (BMT)

11 Broker SA Training 8 Ladies Night M’ment (BMT) & Award

7

12 VIC Train/Awards

Main street

9

11

8

13

10

13

12

9

14

11

14

13

10

15

12

15

14

11

16

15 RE/MAXnet

12

17

17 Australian Prop Finance

16 RU Max Enough

13 RE/MAXnet

18 Why RE/MAX Momentum

18

17 Sales Accelerator

14 NSW Training & Awards

19

19

18

15

20

20

19

16

21

21

20

17

22

Momentum

22

21 Sales Training

18

23

Momentum

23

Momentum

24

22 Project Marketing 19 Asset Investment Management (AIM) 23 20

Experience

CADP & Role 25 Play

Aus Day

Mainstreet

16

Broker Advisory Committee (BAC) Momentum

Momentum

24

Auction Chapter Network Lunch 25 Experience MAC 26

14 15 16 17 18 Platinum + Retreat 19 Platinum + Retreat 20 Platinum + Retreat 21 22

21

26

25 Good Friday

22

27

24

27

26 Easter Saturday

23

28

25

28 R4, Las Vegas

27 Easter Sunday

24

29

26

29 R4, Las Vegas

28 Easter Monday

25 Anzac Day

30

27

29

26

31

28

31 QLD Broker Meeting

CADP & Role Play

27 Gold Coast Training & Awards 28 Tville Elite Training & Performers Awards Group 29 Cairns Training & Awards

Events are subject to change. Please review Monthly Regional Update for confirmed events & training.

Sales Training

13 Queens Bday (NOT QLD)

24

30 Design Center

Elite Perform

7

12

RE/MAXnet

Breakfast Series

23

Sales Accelerator

29 30

www.remax.com.au

2016 Calendar July

August

September

October

November

December

SUN MON

1

TUE

2

1 Melbourne Cup

3

FRI

1

SA Training & Awards 4 VIC Train Elite 1 Asia Pac Rim & Awards Perfomers Awards 2 Asia Pac Rim 5

SAT

2

6

3

1

5

3

7

4

2

6

4

8

5

3

7

5

6 Project Marketing

4

8 CADP & Role Play

6

7

5

9

7

8

6 AIM

10 B’fast Elite Series Perform

8 Broker Xmas

WED THU

SUN 3 MON 4 TUE WED

5

Auctioneer Training Auctioneer Training

6 CADP & QLD Broker Role Play

Meeting

THU 7 Elite Performers

9

Experience

10 11

NSW Training & Awards

2

Labour Day

Admin Day Auction Lock-in

3 Property Man

1 Sales Training

4

2

FRI

8

12

9

7

11

9

SAT

9

13

10

8

12

10

SUN 10

14

11

9

13

11

MON 11

15

12

10

14

12

16

Broker M’ment

13

11 Momentum

15 Experience

13

Broker M’ment

14 RE/MAXne t15 RE/MAXnet

12 Momentum

16 Aust Prop Fin

14

13 Momentum

15

TUE 12 WED 13 RE/MAXnet

17

FRI

15

19

16

14

17 BAC Project Marketing 18

SAT

16

20

17

15

19

17

16

Complete Salesperson Course 17 Complete Salesperson Course

20

18

21

19

18

22 Broker M’ment

20

19 All QLD regions Combined Train & Awards

23 Broker M’ment

21

20

24 Fast Track

22

THU 14

AIM

18

Fast Track

SUN 17

21

18

MON 18

22

19 Sales Training

TUE 19 Momentum

23 Sales Accelerator

20 Auction Chapt.

Network Lunch

WED 20 Momentum

24 Property Management 21 Design Center

THU 21 Momentum

25

FRI

22

26

SAT

23

MAC

27 28

SUN 24

Broker Retreat

Bridge to Brisbane

22

Golf Day

16

23

21

25

23

24

22

26

24

25

23

27

25

26 Boxing Day

MON 25

29 Broker Retreat

26

24

28

TUE 26 Auction Lock-in

30 Broker Retreat/ BAC

27 CADP & Role Play

25

29 Sales Accel

MAC

27

31 Asia Pac Rim

28 Mainstreet

26

30 RESAAS/Global

28

WED

27 Rally & 6 Months Awards

THU 28 FRI

29

RE/MAXnet

29 Breakfast Series 30

27 SA/VIC Elite NSW Perform Combined Training

Elite Perform

28

Events are subject to change. Please review Monthly Regional Update for confirmed events & training.

Xmas Day

29 30

www.remax.com.au

Contact RE/MAX Regional Office: Australia Ground Floor, 143 Coronation Drive, MILTON QLD 4064 P O Box 1326, MILTON QLD 4064

Ph. 61 7 3007 9000 Fax. 61 7 3007 9099 Email. remax@remax.com.au Web. www.remax.com.au

Nobody in the World Sells More Real Estate than RE/MAX!