Professional Development Guide 2017

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INTRODUCTION

At RE/MAX Australia we are committed to the professional and personal development of our members and provide numerous events throughout the year to aid this development. Whether you are a Broker/Owner, a Sales Associate, a Property Manager or an Administrator; you will have access to courses, events and workshops to help you grow as a professional.

Our supportive culture creates an environment where each member can pursue his or her own personal career path. To do this, we equip all agents with access to training resources covering disciplines such as marketing, appraising, listing, negotiating, service and sales.

Rewarding high performance is an integral part of the RE/MAX culture and we pride ourselves on our commitment to this. RE/MAX Australia acknowledges our top performers in various ways throughout the year.

This document is your complete guide for all you need to know about RE/MAX events.

YOUR PATHWAYS TO SUCESS Another Great Reason to Join RE/MAX - Achieve your full potential with RE/MAX education. That’s why we have created the RE/MAX Professional Development program and associated ourselves with trainers from around Australia and New Zealand to deliver the best training to our members. We use internal and external trainers to deliver our training as the system is designed to accommodate all levels of experience and offers you a career path, from traditional splits through to industry leading maximum percentages.

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01 02 03 04 05 06

ALL RE/MAX MEMBERS RE/MAX Experience RE/MAXnet RE/MAX Rally RE/MAX 6 Month Awards RE/MAX Annual Awards Golf Day Bridge to Brisbane Ladies Morning Tea – Easter

08 09 09 10 10 11 11 11

BROKER/OWNERS Broker Management Training Momentum Broker Meetings BAC Meetings RE/MAX Broker Owner Retreat

14 14 15 15 15

CONJUNCTIONAL AGENTS/SALES ASSOCIATES RE/MAX Sales Associate Max Program Breakfast Series RE/MAX Platinum + Cocktail Party RE/MAX Platinum + Forum Quarterly Training & Awards Elite Performers Group

18 19 19 19 20 20

AUCTION CHAPTER Auction Chapter Auction Lock-in Auctioneer Training

22 22 23

PROJECT MARKETING Project Marketing

26

COMMERCIAL Commercial

28

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07

PROPERTY MANAGEMENT Property Management Training PAM Committee PAM Chapter Events/Resources scheduled for 2017

08

ADMINISTRATORS

09

WEBINARS, PODCASTS & ONLINE SALES TRAINING

Administrators Day

11 12

34

Webinars RE/MAX Mainstreet Design Center

Podcasts Online Sales Training

10

30 30 31 32

36 36 36 36

RE/MAX UNIVERSITY The more you learn, the more you earn

38

INTERNATIONAL EVENTS RE/MAX R4 RE/MAX Broker Owner Conference Asia Pacific Convention

40 40 41

OTHER RESOURCES AVAILABLE TO RE/MAX MEMBERS

13

Event Management Public Relations Make-A-Wish Australian Property Finance RE/MAX Partners Calendar January to June 2016 Calendar July to December 2016 Contact Details

44 45 46 47 49 50 51 52

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01 All Members

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01 ALL RE/MAX Members RE/MAX Experience The RE/MAX Experience event is hosted by the Regional Office in Milton and is designed to guide those new to RE/MAX through the many tools and support services we offer to build your business. You will learn how RE/MAX came to be what it is today, as well as the vision for the future.

Some of the topics covered over this day are:  RE/MAX History & Future  Marketing  Technology – Design Center, Mainstreet,  RE/MAXnet  Awards Criteria  RE/MAX Partners  Australia Property Finance  Make-A-Wish  Public Relations  Professional Development Knowing what resources are available and in your toolbox will help you successfully plan your RE/MAX career. Remember, you are in business for yourself – but not by yourself!

This event is held in our RE/MAX Australia corporate office quarterly – however, our Webbook that holds all information from the RE/MAX Experience event is offered to All New Members.

RE/MAX Members cost:

Nil Cost

01 – All RE/MAX Members

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RE/MAXnet Throughout the year, RE/MAX will hold in-house, external and online RE/MAXnet training. Whether you are looking to trial the system or are an experienced user looking to get more out of the system, this training will cater to your needs.

Learn how to make your business simple with RE/MAX Australia’s software and CRM platform solution, RE/MAXnet. This session covers:   

Property synchronisation Sophisticated reporting Integrated marketing including printed materials, email and SMS marketing

RE/MAX Members cost:

Nil Cost

RE/MAX Rally Motivation is the key to becoming a top-performing salesperson, property manager or administrator. Although a large portion of motivation needs to come from within, RE/MAX is eager to do whatever it can to stoke that fire within our members.

Our RE/MAX Rally is a complete day full of networking, speakers and fun.

We hold this event in February & will also coincide with our Asia Pacific Convention in August/September.

RE/MAX Members cost:

February only - $75 incl GST per person

01 – All RE/MAX Members

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RE/MAX 6 Months Awards REMAX recognizes our members from the January to June period of the year.

In 2017 our members will be presented their awards at the Asia Pacific Convention/Rally to be held at the Sheraton Mirage on the Gold Coast in August/September.

RE/MAX Members cost:

TBA

RE/MAX Annual Awards RE/MAX features an Awards Night which recognises the achievements of RE/MAX Australia’s top-performers over the previous year. One of the advantages of membership in RE/MAX is the opportunity to compete on a national and international scale. The Annual Awards in February is RE/MAX Australia’s chance to recognise our members.

RE/MAX Members cost:

$155 incl GST per person

01 – All RE/MAX Members

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Golf Day The annual RE/MAX Charity Golf Day is an opportunity to network with business partners and associates. It is a day where RE/MAX members and their clients and prospects can partake in a game of golf followed by a few refreshing beverages.

All proceeds made on the day go to Make-A-Wish Australia.

RE/MAX Members cost:

TBA

Bridge to Brisbane Join Team RE/MAX in the Bridge to Brisbane Fun Run as we brave the pavements of Brisbane in an effort to raise funds for Make-A-Wish Australia.

There are 5 & 10km courses which you can elect to walk, jog or run so it doesn’t matter what level of fitness you are at.

RE/MAX Members cost:

TBA

Ladies Morning Tea – Easter RE/MAX Australia will be hosting a Ladies Morning Tea just prior to Easter to raise money for Make-A-Wish.

RE/MAX Members cost:

TBA

01 – All RE/MAX Members

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02 Broker/Owners

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02 Broker / Owners Broker Management Training Broker Management Training has been specifically designed to assist Brokers in running a highly successful & profitable business and caters for both the new & experienced broker.

Over the 2 day event Cindy Tate will facilitate interactive sessions on the following topics: Profitability - understanding what your P & L is telling you, essential business performance measurements & business structures for maximum success.

People – Getting the right people on your team, improving the productivity of your team & keeping them in your team longer.

Process – systems to improve productivity, & utilizing the tools in your tool kit.

Property Management – building a rent roll through organic growth.

The RE/MAX concept & system is unique, these 2 days will assist you to make the most of the flexible approach of the brand. You will leave with a business plan to keep you on your path to success.

This event is held quarterly in the RE/MAX Australia Regional Office in Milton.

RE/MAX Members cost:

Nil Cost

Momentum Join the RE/MAX MOMENTUM program and participate in an ongoing program that can lift your business success and profitability to the next level.

This is a masterclass exclusively for RE/MAX business owners, and only limited places are available in each program.

Systems drive businesses and people drive systems. Momentum shows you how to develop these systems as planning, value and recruitment modules are broken down into clearly defined and manageable practices.

RE/MAX Members cost:

$495.00 incl GST

ADMINISTRATORS WHO ARE INVOLVED WITH THE BROKER ON RECRUITMENT CAN ATTEND ONLY IF THE BROKER ATTENDS THE SAME COURSE.

02 – Broker / Owners

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Broker Meetings RE/MAX facilitates meetings for our Brokers which provides an opportunity for them to come together, discuss relevant topics and current events, exchange ideas and network.

These Events are held state wide.

RE/MAX Members cost:

Nil Cost

BAC Meetings The Broker Advisory Council (BAC) is a team of dedicated RE/MAX Broker/Owners committed to Premier Market Presence (PMP). The purpose of the meetings is for each committee member to act on behalf of each of its Region/State Areas and collectively: 

Serve as a liaison with RE/MAX’S Managing Director on current programs.



Serve as a ‘sounding board’ /resource group to the Managing Director for: o Appraise current region programs and industry programs and trends o Consider and promoting new directions in providing new services o Contribute to forward planning strategies



Serve as a study group to assist, support and maintain the corporate image and leadership consistent with the expectations of members and the public as a leading real estate brokerage organisation

Closed event – BAC Members Only

RE/MAX Broker/Owner Retreat RE/MAX Australia & New Zealand hosts an annual Broker Retreat for Brokers across the two countries. The retreat gives our franchisees the opportunity to network, exchange ideas and success stories; and to learn from top speakers and trainers focusing on recruitment, retention and profitability. This event will coincide with our Asia Pacific Convention on the Gold Coast in 2017.

Date: Location: RE/MAX Members cost:

29th August 2017 Sheraton Mirage, Gold Coast TBA

02 – Broker / Owners

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03 Conjunctional Agents/Sales Associates

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03 Conjunctional Agents / Sales Associates RE/MAX Sales Associate Max Program RE/MAX has joined forces with our external trainers and RE/MAX Partners to bring you a 2 day Sales Associate Max Program which offers you an opportunity to network with other agents and learn from the best trainers in the Industry. This event is held two times a year in Brisbane.

Introducing our Trainers:

Cindy Tate started selling real estate over 22 years ago and transitioned from a very average agent to the top 3% of salespeople in a large group.

Cindy utilizes not only her own experiences but also those of high performing agents from across the country to expand the skills of salespeople who attend. _________________________________________________________

Peter Ford, Director and founder of Complete Property Training has the vision of delivering quality training and lifting the skills base of the property industry.

Our holistic approach to Real Estate registration and licensing will ensure you receive the scripts, dialogues and strategies necessary to start a rewarding real estate career. _________________________________________________________

RE/MAX Members cost:

TBA – cost will cover catering only

03 – Conjunctional Agents / Sales Associates

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Breakfast Series The Breakfast Series was formed to create a short sharp series of events that includes our own RE/MAX members & speakers sharing their experience & expertise when it comes to listing & selling real estate.

Topics have varied from marketing, pre-listing materials and listing presentations, to name a few; however, we are open to suggestions of topics from our members. We encourage all members to attend these very informative sessions.

RE/MAX Members cost:

TBA – cost will cover catering only

RE/MAX Platinum + Cocktail Party Team Leaders & Individuals who have achieved Platinum Club and above are invited to a special event hosted by RE/MAX Australia in February prior to the Annual Gala Awards. This event is not open to Team Members or Administrators.

RE/MAX Members cost:

Nil Cost

RE/MAX Platinum + Forum To recognise and support our high achievers, RE/MAX Australia and New Zealand host a special function which feature top industry speakers and trainers. This initiative is designed to assist our associates to grow their business without limits.

The Platinum + Forum is an educational event that Team Leaders & Individuals who have achieved Platinum Club and above are invited to. Team Members may also be invited to this event if they are a registered Sales Associate and significantly contributing towards the overall commission for the team (These members will need to be approved by RE/MAX Australia). Members who have not quite reached the required criteria can be put forward as a Wild Card entry (Wild Card entries can only be submitted by the Broker Owner). A Wild Card entry is determined by RE/MAX Australia.

Dates: Location: RE/MAX Members cost:

18th to 20th June 2017 Queenstown New Zealand TBA – cost will cover catering only

03 – Conjunctional Agents / Sales Associates

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RE/MAX Quarterly Training & Awards | State-based events RE/MAX Australia holds Quarterly Training & Award events in regions around Australia. These events consist of Broker Meetings and Sales training to assist, motivate and challenge our members with top speakers and local success stories - helping to raise both expectations and results. We also recognize our agents with Quarterly Awards and a networking event.

REGIONS INCLUDE: Gold Coast Sunshine Coast North Queensland Wide Bay South Australia, Victoria, New South Wales RE/MAX Members cost:

– June/October – June/November – May/October – May/October – Quarterly Events

Nil Cost

Elite Performers Group – Mentoring/Coaching This is a group of 10 to 15 people that meeting regularly over 2017 as a mentoring group with Justin Nickerson Justin works closely with this group to pull apart their business to analyse missed opportunities. Working closely together, you’ll learn how to implement and fine-tune the processes that will turn your business into the best it can be.

For a small investment, Justin will meet with you over 8 sessions, every 6 weeks in 2017 in our Regional Office to work on your business.

RE/MAX Members cost:

$1760 incl. GST

03 – Conjunctional Agents / Sales Associates

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04 Auction Chapter

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04 Auction Chapter

The Auction Chapter fosters a welcoming and inclusive environment whereby Sales Associates get together to discuss the best marketing & campaign strategies for running Auctions. The Auction Chapter will communicate regularly and effectively with its members via events and communication.

The Auction Chapters Expectation?

The Auction Chapter is the main point of contact for RE/MAX Members to discuss auction and have training events to assist with the auction activity in each regional/city area. Our Chapter will strive to maintain a consistent presence within their members by providing tools and resources in order to assist them with the auction process.

Membership: Annual $150 (plus GST) this includes:  Auction Lock-in Events - 3 Speaker events per year (Panels, Speakers, Trainers) – NORMALLY $35 EACH  2 Networking Lunches per year (held in RE/MAX Australia) Auction Chapter Members only – Online or in house  $100 discount on 2 Day Auctioneer Training  Closed Facebook Group for open discussion  Opportunities to add to Auction Marketing Collateral to assist with your business.

04 – Auction Chapter

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AUCTIONEER TRAINING “CALLING ALL BUDDING & EXPERIENCED AUCTIONEEERS” Auctioneering is an incredibly exciting and lucrative career requiring a specific skill set. All RE/MAX agents are invited to attend a two or three day auctioneer training program to learn how to run the perfect auction.

For auctioneers of all levels from beginner to experienced, the course will cover important auction skills and processes in a practical environment.

THE CONCEPT

We hold either a 2 day or 3 day course – those who already hold an auctioneer license will only need to sit the 2 days; however, those wishing to take their career to the next level can sit on day 3 to obtain qualifications to apply for their auctioneer license. Those that complete this training session will also have the opportunity to participate for the finals of RE/MAX Australia Auctioneer of the Year 2017. The three top auctioneers from the heats frm day 2 day, will then compete in front of their peers in the RE/MAX Auctioneer of the Year competition, to be held in conjunction with the Asia Pacific Convention on the Gold Coast. This will be judged by a qualified judging panel.

The winner will receive the RE/MAX Auctioneer of the Year award, along with $2,000 in prize money.

THE OUTCOMES

Auction is now the marketing program of choice for savvy property owners around the country. Regardless of role, the skills of an auctioneer are essential knowledge for every quality industry participant.

Whether you are considering being an auctioneer or not – this course 2 or 3 day Auctioneer course is fantastic for building confidence, understanding the auction process and an overall Professional Development MUST. Also by encouraging course participants to compete for top auctioneer award and prize money at the RE/MAX Rally; new energy will evolve around auctions within the group. Improved auction skills and a new level of excitement will in turn provide better outcomes for RE/MAX vendors.

RE/MAX Members cost: RE/MAX Members (2 days): $850 incl.GST RE/MAX Member (3 days):

$980 incl.GST

04 – Auction Chapter

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05 Project Marketing

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05 Project Marketing Project Marketing RE/MAX Offices all over Australia & New Zealand are working closely with Developers to market and sell their properties.

RE/MAX Australia has started conducting quarterly Project Marketing meetings with Brokers and Sales Associates to come together and discuss the resources and tools needed to assist our members with successfully marketing projects.

In 2016, RE/MAX Australia launched a dedicated RE/MAX Australia Project Marketing, in order to group all Project Marketing developments together.

This site www.projects.remax.com.au has been able to assist our Sales Associates in showcasing our global offering and work with Developers & Buyers.

A Project Marketing branding guidelines is available at RE/MAX Australia for use on the logo.

05 – Project Marketing 05 – Project Marketing

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06 Commercial

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06 COMMERCIAL COMMERCIAL RE/MAX offers the use of the RE/MAX Commercial trademark to be used, as per the guidelines to our International Branding Guide.

RE/MAX Commercial, part of the world’s most productive real estate network, is a leader in the commercial and investments areas. Whatever the property and whatever the transaction, RE/MAX Commercial delivers a level of awareness, trust and confidence the competitors simply can’t match.

RE/MAX LLC provides a complete resource centre to help you get started.

CLICK HERE

Design Centre Templates Design Centre offers you marketing templates to assist with your presentations of Commercial property including Virtual Tours, ePostcards & flyers:

06 – Commercial

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07 Property Management

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07 PROPERTY MANAGEMENT Property Management Training RE/MAX Australia conducts quarterly training in our Regional Office for Property Management.

RE/MAX Members cost:

Nil Cost

Property Asset Management (PAM) Committee In July 2016, RE/MAX Australia established the PAM Committee and Chapter.

The PAM committee is a dedicated team of RE/MAX Property Managers committed to improving all aspects of Property Management and reporting to the Chapter.

PRESIDENT KATIE KNIGHT

SECRETARY CYNDI WARD

TREASURER CUSHLA SYMONS

RE/MAX Success Toowoomba - QLD

RE/MAX Gold Gladstone – NTH QLD

RE/MAX Regency Robina - QLD

04

COMMITTEE MEMBER AMANDA WECKER

COMMITTEE MEMBER RE/MAX REGIONAL LINDSEY CARROLL MELANIE MARSH

RE/MAX Property Shop Sandgate - QLD

RE/MAX Territory Shailer Park - QLD

RE/MAX Australia Milton - QLD 07 – Property Management

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Property Asset Management (PAM) Chapter The purpose of the PAM Chapter is to provide an opportunity to co-ordinate and promote the Property Management sector of RE/MAX within the region.

RE/MAX Offices have the ability to pay for a small annual investment to belong to the chapter: The purpose of the PAM Chapter is to provide an opportunity to co-ordinate and promote the Property Management sector of RE/MAX within the region.

Resources include:

• • • • •

• • • • • • • • • •

Office Membership Certificate Access to experienced RE/MAX Property Managers via our PAM Committee Regional areas to have a committee member attend their region to assist with Property Management experience.

Industry recognized guest speakers at dedicated property management events The opportunity to be involved in a networking opportunities – We have included a quarterly event that is held in person or via Skype for your opportunity to discuss any issues, problems you are having and have our Committee or other Property managers assist you. Normally goes from 12.00pm to 2.00pm QLD time An education program to enable continued growth in knowledge and expertise Webinar – available to hear from industry experts from the comfort of your own office.

Bi-monthly Newsletter (to assist with Landlords) Annual General Meeting – held in February 2017 Annual Awards program for recognition of the role of the Property Manager Chapter participation and involvement at REMAX Rallies The opportunity to become involved in a position on the Committee administering the Chapter Facebook group for networking Access to selected RE/MAX Partners in Property Management arena.

Access to marketing material to assist with growing your Property Management

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Events/Resources scheduled for 2017: January

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Webinar Committee Member Regional Visit (SA)

February

-

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RE/MAX Rally – Onsite Training 2 Sessions available: 1 Session ** 1 Session (Annual General Meeting) Bi Monthly Newsletter

March

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Networking event – Onsite or Online

April

-

Webinar Bi Monthly Newsletter

May

-

-

Property Management Session (Onsite or Online) 2 Sessions available: 1 Session ** 1 Session Committee Member Regional Visit (NQ/WIDE BAY) Committee Member Regional Visit (NSW)

June

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Bi Monthly Newsletter Committee Member Regional Visit (VIC)

July

-

Networking event – Onsite or Online Webinar

August

-

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RE/MAX Rally – Onsite Training 2 Sessions available: 1 Session ** 1 Session Bi Monthly Newsletter

September

-

Networking event – Onsite or Online

October

-

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Property Management Session (Onsite or Online) 2 Sessions available: 1 Session ** 1 Session Webinar

November

-

Bi Monthly Newsletter Committee Member Regional Visit (NSW)

December

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Networking event – Onsite or Online ** These sessions open to all RE/MAX offices Closed Event – PAM Chapter Members Only

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08 Administrators

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08 ADMINISTRATORS DAY RE/MAX Australia holds 2 Administrators Day per year in the RE/MAX Australia office and has included 2 webinars through the year to assist in Administration roles.

This day is designed to provide an opportunity for administration and support staff to meet the regional team and stay up to date with the Tools and Resources offered by RE/MAX. We also like to include guest speakers and topics such as Time Management, Self Defense, Personal Development and it is also a chance to network with other administrators.

RE/MAX Members cost:

Nil Cost

08 – Administrators

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09 Webinars, Podcasts & Online Training

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09 WEBINARS, PODCASTS & Online Sales Training Webinar Mainstreet / Max Center Mainstreet is an extranet website created exclusively for RE/MAX Affiliates as an online resource for news, events, education, communication and more.

You will learn how to efficiently navigate the site, create referrals with the streamlined Web Roster, and develop your business with the education from RE/MAX University. Find information quickly with innovative and efficient sitewide search, network and share knowledge with the Message Boards, access the latest industry news and information.

Design Center Design Center is an online marketing center that allows you to create professional high quality print and multimedia projects quickly and easily.

You will learn how to access Design Center, configure your agent profile, and create custom print materials with the help of the Phrase and Image Assistant.

You can set your listings apart by utilising various web based projects within the Design Center via Multimedia and Online.

Podcasts Podcasts are a digital audio file made available on the Internet for downloading to a computer or portable media player, typically available as a series, new instalments of which can be received by subscribers automatically.

We will be releasing regular podcasts covering a range of subjects including sales, property management and administration.

Online Training In 2017 RE/MAX Australia and RE/MAX New Zealand will be releasing a 10 week sales training course online. Using external trainers, RE/MAX Sales Associates will be able to watch weekly videos to help assist building and growing their business.

This online training has been incorporated with our Momentum Program and will be available to those offices where the Broker has completed the Momentum Course.

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10 RE/MAX University

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10 RE/MAX University – 24/7

Whether it's on your computer, in the classroom or through a webinar, RE/MAX University is your 24/7 source for the best ideas, training and real estate information in the industry.

The thousands of hours of RE/MAX University videos and webinars are available worldwide through the "Learn" area of RE/MAX Mainstreet. Videos are easily found by browsing channels and subchannels or via keyword search. Get your RU content on the go.

Merging the latest technology and state-of-the-art facilities with the vast body of knowledge contained both within the network and with industry experts, RE/MAX University is the industry's best training program for real estate professionals.

Virtually every great idea in the history of RE/MAX has come from RE/MAX Affiliates. RE/MAX University is the means of taking this wealth of knowledge, consolidating it in a central location – the new RE/MAX Global Education Center in Denver – and passing it back to Affiliates in the form of videos, live classes, downloads, podcasts and more.

10 – RE/MAX University

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11 RE/MAX International Events

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11 RE/MAX International Events RE/MAX R4 Each year RE/MAX International hosts a Convention for RE/MAX members worldwide - this draws an annual attendance of approximately 6,000 people.

The International Convention features the industry's top guest speakers, training and entertainment.

The RE/MAX R4 provides education and inspiration to make the rest of your year the best yet. With top industry and celebrity speakers you’ll be inspired to tackle any obstacles that come your way.

RE/MAX Members cost:

Contact RE/MAX Regional for all details.

RE/MAX Broker Owner Conference Broker/Owner should save for the annual BOC. This can't-miss event is the premier gathering for Broker/Owners and offers an unparalleled opportunity to network and exchange ideas with the industry's most successful entrepreneurs from around the world.

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ASIA PACIFIC CONVENTION The 2017 RE/MAX Asia Pacific Convention will for the first time be hosted by RE/MAX Australia and RE/MAX New Zealand.

Block out your calendar and prepare for what promises to be a spectacular event!

Highlights of this event include: Welcome Cocktail Party Gold Coast Shopping Tour RE/MAX Golf Event Asia Pacific Convention We’ll be bringing you full event details shortly. In the meantime, we’ll keep you updated with all the Gold Coast has on offer so you can make the most of your Asia Pacific Convention experience!

Get Excited RE/MAX!

11 – RE/MAX International Events

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12 Resources offered by RE/MAX Australia

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12 Resources offered by REMAX Australia Event Management RE/MAX Australia has appointed a Professional Event Management Partner for our special events.

Who are Imagine Experiences?

We are a professional creative team of event management specialists. Imagine Experiences has the skill set to produce high quality events of every type and scale. Our passion is managing the behind the scenes details to deliver a superior event experience for your audience. We are thrilled to be given the opportunity to partner with RE/MAX Australia and RE/MAX New Zealand by helping you host events to exceed your business goals.

We have a history of successful event organisation encompassing both local and international requirements. Tara can be contacted on 0418 887 182.

Let imagine experiences organise your next corporate event and . . . . ...imagine the most memorable experiences ...imagine impressing your guests ...imagine complete professionalism ...imagine friendly and experienced staff ...imagine a stress free event imagine experiences... imagine the possibilities...

If you would like assistance with your events – please contact Tara directly for further information & quotes.

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Public Relations RE/MAX has a public relations consultant, Lyn Cox, who shares event updates and great stories from the RE/MAX ranks.

Why get you message out through the media, traditional and social?

•

Enjoy a high profile and stay top-of-mind.

•

Be recognised as an authority and a leader by highlighting achievements and successes.

•

Attract business through your reputation and presence.

•

Enjoy a better bottom line.

What should you do?

•

Incorporate public relations strategies into the business plan and keep opportunities in mind through the day-to-day operations of your office and team.

•

Use the public relations resources.

•

Put ‘PR opportunities’ on your team meeting agenda (Look for new or unique listings, extraordinary sales outcomes, awards, new staff members and community events, for example.)

•

Dedicate a team member to ‘drive’ PR activity.

Lyn works with RE/MAX Australia and RE/MAX New Zealand regional teams on implementing effective public relations strategies. Lyn writes media releases for the franchisor and for your offices and can assist if you need help writing or getting a story to the media. Lyn has prepared templated public relations resources for you; and is available if you have any media concerns.

Please call or email Lyn if you want to chat about an angle for a story or if you would like her to assist with a media release or other communication.

Lyn’s M. +61 418 793 096 E. lcox@remax.com.au Lyn’s M. 0418 793 096

E. lcox@remax.com.au

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Charity of choice RE/MAX Australia supports: Make-A-Wish Australia RE/MAX Australia is committed to supporting the community, an attitude that runs wholeheartedly through our organisation. The advantage of such a large network is the opportunity to firmly stand behind a cause. As such, RE/MAX Australia is proud to support Make-A-Wish Australia.

Make-A-Wish grants the wishes of children with life-threatening medical conditions. Since 1985, more than 8,000 wishes have been granted for children across Australia.

It takes more than medicine alone to help seriously-ill children. An international study found that Make-A-Wish wishes make a life-changing difference to the physical, mental and emotional wellbeing of children and their families.

With the support of our offices RE/MAX Australia have been able to raise awareness and funds through fundraising efforts.

Our achievements so far: 2013 2014 2015 2016

$23,391.90 in donations to the charity. $36,834.70 in donations to the charity. $41,970.23 in donations to the charity. $60,107.50 in donations to the charity.

“An international study found that Make-AWish wishes make a life-changing difference to the physical, mental and emotional wellbeing of children and their families.�

12 – Resources

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Home Loans Business and Commercial Loans Wealth Management Home and Contents Insurance Landlord Insurance Currency Exchange Tax Depreciation Legal and Conveyancing Leasing Deposit Bonds

RESIDENTIAL - INVESTMENT - BUSINESS - LEGAL LEASING - HIRE PURCHASE – PERSONAL Australian Property Finance (APF) began operations in 2013 as a joint venture between RE/MAX Australia and Vow Financial. Both organisations saw an opportunity in the market to provide an extended service offering.

Since opening doors, APF have worked hard to build a mortgage brokerage that not only meets our clients’ needs, but exceed them at every stage of the loan process.

We’re proud of the fact that our business enjoys one of the highest referral rates in the industry and that people enjoy the experience enough to want to tell others about it.

The team at APF are a highly experienced, total financial solutions group. We know how to deliver this expertise in an easy to understand manner. No ambiguous lectures, no vague responses; just competitive products and options delivered simply.

We are continually monitoring and researching the best performing products from the leading financial institutions in Australia; so we can respond to our clients changing needs as they arise.

With our knowledge and most importantly, the resources we have available to us, we ensure our clients are informed of the latest financial products perfect for their situation.

www.apfbroker.com.au

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Australian Property Finance offers home buyers a range of financial products and services to suit their needs. Australian Property Finance (APF) is a group of experienced finance brokers who provide a full service model including both residential and business lending, leasing, conveyancing, general insurance, currency exchange, tax depreciation and financial planning. APF is proud of the fact that the business enjoys one of the highest referral rates in the industry and people enjoy the experience enough to want to tell others about it. Following is an overview of the services Australian Property Finance offers: Home Loans With access to over 30 lenders on panel, APF ensures they fit one of the hundreds of financial products they have at their disposal to your buyer's individual circumstances.

Business and Commercial Loans Whether APF's clients are looking for a property development loan or a loan to purchase a business, APF works together with them to structure their facility to cater for their specific business requirements.

Home and Contents Insurance Finding appropriate insurance is made easy through APF's partnership with Allianz.

Providing free settlement cover up to 90 days, this offering is a market leader.

Landlord Insurance Through APF's partnership with Allianz, they offer their landlords 12 months coverage for the price of 11 months. This product is extremely well featured when compared to similar products in the market.

Wealth Management APF Wealth can assist their clients with all their Financial Advisory needs. The services of a Financial Adviser can help them to create financial stability, grow their wealth and plan for a comfortable retirement. Services offered through this division include Financial Planning, Risk Insurance Advisory & SMSF Advisory.

Legal and Conveyancing Over the past decade there has been an increase in the level of complexity and skill required to complete a property transaction. With a national presence, APF's legal and conveyancing arm will ensure your rights are protected when you are buying and selling a house anywhere in Australia.

Tax Depreciation Through APF's partnership with Deppro Depreciation Professionals, they offer comprehensive, easy to understand, tax office compliant depreciation reports; ensuring investors maximise their return on investment.

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