C21 - South Eastern Property Management

PROPERTY MANAGEMENT WHY CENTURY 21 SOUTH EASTERN IS THE KEY TO MANAGING YOUR INVESTMENT

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

WHY CHOOSE

CENTURY 21 SOUTH EASTERN? Don’t take our word for it!! See the Testimonials page from our many happy clients.

Free management if our service does not delight you (See our Service Guarantee) 2 levels of service (See our Fee Structure) Regular investor information Personalised service with your own dedicated Property Manager An award winning Property Management Team of professionals Regularly trained and fully experienced Property Management staff You have access to your Property Manager via their mobile phone. All property Managers have the Viber app so you can call for free from anywhere in the world  A Property Manager is on-call 24 hours a day, 7 days a week  We are a global franchise with clients all over the world.       

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

PREPARING YOUR HOME

FOR LEASE The preparation of your property is the doorway to achieving a great rental return and high quality tenant.

Presenting your property Stand in the street outside your property and try to imagine seeing it for the very first time.

Most tenants will see the property from the same vantage point and make an instant decision whether or not to inspect. Mowed lawns, trimmed shrubs and neatly painted fence panels set the right impression to encourage someone to view.

Presenting your property in the best possible condition will ensure you attract the right tenant and prevent any future maintenance issues from occurring.

Photography

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

MARKETING

YOUR PROPERTY By creating energy around the property, with the best possible marketing, this is what attracts the best tenant in a short time frame.     

For Lease Board Internet sites Premier Property Exclusive Showcase Rent list

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

MANAGING

YOUR PROPERTY Finding the most suitable tenant for you The Agent you choose will have a complete bearing on the price, time on market and quality of tenant you receive. This is based on their ability to show as many people through as possible and take the time to thoroughly check all applicants to find the most suitable tenant for you. This final step is the moment of truth and the crucial deliverable you need from us as your agent.

   

Property inspections Processing applications Tenant selection Leased

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

MANAGING

YOUR PROPERTY Managing your property  We deliver by communicating regularly to keep you fully informed of the status of your property, always acting upon your instructions.  Regular and on-going inspections of your property  Inform you of any improvements your property may need  Arrange maintenance on your behalf  Conduct rent reviews  Monitor rental payments and follow our strict arrears policy  Attend to payment of rates and outgoings on your behalf  You will receive a detailed statement with every payment of rent made to you  Rents are paid to Landlords twice a week  A detailed end of financial year statement is provided on the 1st of July every year  Conduct a final inspection of your property upon the tenant vacating  Finalise the bond once you are satisfied with the handover of the property  Should the need arise we will represent you at Tribunal hearings

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

EXTRA SERVICES AT

NO EXTRA CHARGE      

Pay rates and insurances for your property on your behalf Arrange Landlord Insurance on your behalf Arrange a Depreciation Schedule for tax purposes Subscribe you to a smoke alarm service Subscribe you to Barclay M.I.S. - more than just a debt collector Provide you with a Sales appraisal of your property

For a more detailed description of what we can do for you please ask for a copy of our Property Management booklet.

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

TESTIMONIALS FROM

OUR HAPPY CLIENTS Century 21 is a highly professional organisation. I have only had dealings with them for a month and in that time I have found their service extremely efficient, professional and outstanding communication with getting the property organised. A respectable tenant was well achieved and in a very short time frame. I have peace of mind and know I do not need to be concerned about my investment. I would highly recommend this magnificent team to anyone. I am proud to be associated with Century 21.

R. Driver A big thank you to Jodie and the rest of the team in the Rentals Department for providing an excellent service! Very professional and always prompt in dealing with all of my queries and concerns. It’s been a pleasure dealing with you and l appreciate your services very much!!

D. Wijeratne We have been very fortunate to have the professionals at Century 21 On Main Pakenham working with and for us in the letting of our properties. We think our tenants are fortunate too, to be dealing with this firm.

L. Chumak & C. Olsson Couldn’t be happier with the service at Century 21 Pakenham. Experienced, friendly and reliable staff is exactly what you want when you have a rental property, thank you!!

A. Gwozdziewski We have never had a more positive experience with a real estate company, Century 21 are efficient and friendly. They are always willing to help and solve any issues or concerns you may have and they always leave you with a positive feeling after having dealt with them. We are very happy customers!

K & R Dwyer Century 21 have provided both my wife and myself with excellent and professional service with regular inspections and most importantly rent is always received on time. Century 21 ticks all the boxes for us and our Property.

M. Daly

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.

SERVICE GUARANTEE

OUR GUARANTEE IS SIMPLE! We are so confident of the service and professionalism of our Rental Department that if we do not satisfy you, we will manage your property for 3 MONTHS - FREE OF MANAGEMENT FEES.

We guarantee to:  Give you the attention you deserve  To follow your instructions at all times  To reply to your queries by close of business  Conduct 2 rental open for inspections per week  Find a suitable tenant for your property in a timely manner  Take all necessary steps to ensure your rent is paid on time  To pay the rent to you twice a week  Conduct a rent review on your property annually  Conduct a routine inspection 6 monthly as governed by state legislation If you believe we have failed to meet you expectations and have not adhered to our service guarantee all you need to do is notify our office. If this matter is not addressed within 48 hours then we will manage your property for the next 3 months free.

TALK TO THE

PROPERTY MANAGEMENT EXPERTS

Jodie Baker has managed rental properties in the South East for over 20 years and guarantees her service and that of her highly regarded team of Property Managers.

We will:

 ACHIEVE A HIGH RENTAL RETURN IN A SHORT PERIOD OF TIME  FIND THE MOST SUITABLE TENANT FOR YOUR PROPERTY  DELIGHT YOU WITH OUR SERVICE  MANAGE YOUR PROPERTY AS IF IT WERE OUR OWN. Put your property in the hands of our award winning team. For more information, call Jodie on 5940 9922 or 0424 856 262.

P. 5940 9922 F. 5940 3922 103 Main Street Pakenham VIC 3810 C21.com.au/pakenham Marmann Investments Pty Ltd trading as CENTURY 21 South Eastern, ABN 78 746 957 762. Each office is independently owned and operated.