Comment

When times are hard, it’s heart-warming to know that people will be there to help. Many of those working in the heating industry have been a beacon of hope as the cost-of-living crisis bites, coming together to support those in need across the country.

We’ve been speaking to some of these organisations, including DEPHER, the charity set up in 2017 by James Anderson in Lancashire to help older people and those with disabilities with boiler repairs. Such has been the need for DEPHER’s help that it now has 12 members of staff, providing a broader spectrum of support than ever and it plans to have gas engineer in every part of the UK.

Warriors of Warmth not only provides help for charities in need but uses every installation as a potential teaching opportunity for younger gas engineers and apprentices, helping to encourage the next generation through practical experience.

And as well as carrying out practical work for those in need, Band of Builders supports tradespeople by improving awareness of mental health issues, enouraging them to get together and chat over a cuppa, and providing a mental health support text service.

You can read more about these amazing organisations on page 22, and find out how what practical financial support is available for your customers if they’re struggling to afford their heating bills

Nicki Shearer, editor

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