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CONTENTS

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CONTENTS 58 DECEMBER 2016 / JANUARY 2017

AGENDA 6 What does 2017 hold for the Sheffield City Region? Andy Waple casts uncertainty aside and looks at future plans and ongoing projects that could have a big impact

DREAM TEAM 10 What does 2017 for businesses in the Sheffield City Region?

BUSINESS REVIEWS 13 The start of our retrospective on the imporant business issues of 2016

RETAIL & SERVICE BUSINESS MATTERS 33 Further details about IKEA Sheffield, working to achieve Destination Sheffield, Growth Hub – Growing your business... and more

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30 PRIZES 58

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After months of anticipation and thousands of entries, a winner was chosen for our fabulous 30th anniversary winner-takes-all giveaway

WORK & PLAY 64 A monthly round-up of news, achievements, celebrations and new faces

Editor Chris Wilson chris.wilson@rmcmedia.co.uk Consultant Editor Andy Waple Chief Feature Writer Clare Parkin

FRONT COVER: Views of the city centre from Meersbrook Park. Image courtesy of Mark Rodgers

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PREVIEW

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PREVIEW W

elcome to the final First For Business of 2016 and our annual Business Review. With the help of expert views from across Sheffield City Region, we are taking a look at what has happened over the last 12 months and what the future holds for 2017.

Brexit casts a shadow of uncertainty over everything - and it is interesting that the possibility of Great Britain leaving the European Union did not seem to loom large when we were doing our crystal ball gazing act a year ago.

This time around we are looking beyond Europe for the major factors that will play a key role in shaping our lives in years to come. Put simply, it is impossible to look at future plans for Sheffield without factoring in the Chinese investment that we are told is just around the corner.

With the Sichuan Guodong Construction Group ready to invest £220million in the city centre over the next three years and talk of that sum rising to over £1bn over the next 60 years, many people will be holding their breath and hoping the first projects go smoothly.

With another hint of Chinese investment in Kevin McCabe’s £200million project for an upmarket shopping centre on land between the

CHRIS WILSON, EDITOR

railway station and Arundel Gate, the New Era Development at St Mary’s Gate continuing to make progress and plans for an important trade mission, hopes for Sheffield’s economic future are very much tied up in developing and keeping strong Chinese contacts.

community pitch which should be ready for use in early 2017 as well as landscaping to create an urban park for leisure and exercise, with walking, running and cycling tracks, and space for outdoor community health and sports events.

Closer to home, Master Cutler Richard Edwards warns that in the world of manufacturing there may be more turbulence ahead. He stresses the importance of training young people to tackle the skills shortage, and also the need to allow immigration of skilled foreign workers to fill the gaps in our manufacturing industries.

In the world of transport it has been a big year for Doncaster Sheffield Airport with the opening of the Great Yorkshire Way, linking the M18 with the airport and bringing large parts of the region to within an hour’s drive. For the airport’s chief executive Steve Gill, 2017 brings the opportunity for further passenger and cargo growth and for the airport to act as a wider economy entity in its own right, driving business investment and job creation in the region.

Meanwhile William Beckett, chairman of the International Trade Forum, urges everyone (and particularly the media) to stop obsessing about the possible consequences of Brexit and get on with their day jobs of running businesses. He also offers a reminder that the markets have surprised everyone in the last few months with highest employment figure ever, growth of 0.5per cent for the quarter following Brexit, 2.3per cent growth for the year and the FTSE at new all-time highs.

Sport is big business for Sheffield City Region these days and 2017 looks like being another vital year for Richard Caborn, project lead on the Olympic Legacy Park. Phase one is already open and work has already started on the 3G

That’s just a taste of what’s in store in this double issue of First For Business. To all our readers, Happy Christmas and a prosperous New Year. Let us know what you think about the topics raised in this issue by tweeting us @ffbmagRMC.

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CONCENTRATING ON THE POSITIVES WHAT DOES 2017 HOLD FOR THE SHEFFIELD CITY REGION? ANDY WAPLE CASTS UNCERTAINTY ASIDE AND LOOKS AT FUTURE PLANS AND ONGOING PROJECTS THAT COULD HAVE A BIG IMPACT.

azing into a crystal ball is a dangerous thing and only a foolish commentator would forecast with any certainty what will happen in the Sheffield City Region’s business arena in 2017.

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although it is possible that the transport infrastructure could be overhauled and money invested in the universities.

Yet even in the world of Brexit there are some “almost definites” and several possibilities – many of which could bring good news if and when they materialise.

Another hint of Chinese investment appeared last month when Sheffield United’s joint owner Kevin McCabe spoke of a £200million upmarket shopping centre to rise from land between the railway station and Arundel Gate.

Perhaps the most intriguing and eagerly anticipated announcements will come from this year’s unexpected news from Sheffield City Council that significant Chinese investment is just around the corner.

As chairman of the Scarborough Group, he wants to build a series of terraces, squares and escalators linking the station with the city centre, a concept envisaged by former city council leader Jan Wilson as part of the Heart of the City project.

In July the council said it had struck a deal with a Chinese construction company that could lead to more than £1bn invested in Sheffield over the next 60 years. Jaws dropped and people scratched their heads.

While this is a long-term project, it does hint at Asian involvement, particularly as the concept emerged during the topping out of Scarborough’s latest development at its Digital Campus, a £20million office block named Acero, due for completion

in 2017 as a 50:50 joint venture between Scarborough and Metro Holdings of Singapore.

Another building on the site – £17million Vidrio – is planned too in the new year.

Meanwhile work at the Chinese New Era Development at St Mary’s Gate is continuing and is expected to make good progress over the course of 2017.

Another sign that the Chinese bond is firmly intact emerged last month with an important trade mission and news of a major summit to be staged in the city.

Three key projects in the Sheffield City Region – The Advanced Manufacturing Innovation District, which runs between Rotherham and Sheffield, the Aero Centre at Doncaster Sheffield Airport,

According to officials, the Sichuan Guodong Construction Group will initially invest £220million in the city centre over the next three years in up to five projects. The first – the muted proposals for a five-star hotel on the site of the central library, subject to a one year feasibility study – has been made public, but council leader Julie Dore is coy about revealing the other early hits, saying that “sensitive negotiations” are continuing.

She hinted however that some projects could start in 2017 and will focus on leisure, student accommodation, commercial property and both high-end and affordable housing in the city centre.

Beyond that, it is anybody’s guess,

6 First For Business | www.firstforbusinessmagazine.co.uk

The Aero Centre at Doncaster Sheffield Airport is the next phase of development to create new offices, logistic units and aviation hangars

AGENDA

“LAST MONTH THE FIRST PHASE OF THE £400MILLION CITY CENTRE DEVELOPMENT WAS APPROVED BY THE CITY’S PLANNING BOARD.” and the Unity development in Doncaster were part of a portfolio of Northern Powerhouse investment opportunities presented to Chinese investors in London by Chancellor Phillip Hammond.

The Advanced Manufacturing Innovation District was presented as an investment opportunity to invest in the 2,000-acre centre of excellence for innovation-led advanced manufacturing in metals and materials and the site of 4,000 new homes.

The Aero Centre at Doncaster Sheffield Airport is the next phase of development to create new offices, logistic units and aviation hangars while Unity, Doncaster, is a major regeneration and infrastructure project that will create 3,100 new homes, a transport interchange, school and community uses.

The Chinese were also told of an opportunity to invest in commercial space for manufacturing uses, 6,000 new jobs, a new power station and a materials recycling facility.

Meanwhile the region beat off stiff opposition to be the host of Horasis China 2017 in November. The global think-tank’s summit will bring heads of government, ministers and influential investors from the world’s leading companies to investigate the implications of Brexit to Chinese firms.

Much of the credit for pulling off this coup is down to Sir Nigel Knowles, head of the Sheffield City Region Local Enterprise Partnership.

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AGENDA

DECEMBER 2016/JANUARY 2017

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Kevin McCabe and Cllr.

Leigh Bramall at the topping out of Scarborough’s latest development at its Digital Campus

New Era Square development

A planning application for the second phase of the retail quarter has yet to be submitted.

Sir Nigel said: “Chinese partners are a major and growing part of Sheffield City Region’s unfolding success story, with the biggest Chinese investment outside London coming to Sheffield city centre earlier this year. This is exactly the kind of approach championed by Horasis.”

Meanwhile all eyes will be on the progress of Sheffield’s much maligned city centre retail core over the course of 2017.

Last month the first phase of the £400million city centre development – a six-storey office block for HSBC, ground level shops and new public areas – was approved by the city’s planning board and it is hoped construction will begin early next year, with the building ready by spring 2019.

HSBC has signed a 15-year lease on the office on the site of the old Grosvenor Hotel, between Wellington Street, Cambridge Street, Charter Row and Furnival Gate, which is now being demolished.

The neighbouring Charter Square roundabout is currently being replaced by a two-way street, with a new public square to be built.

8 First For Business | www.firstforbusinessmagazine.co.uk

The council hopes the overall project – due to be completed by 2021 – will result in thousands of extra jobs and bring £300million into the city centre annually.

Simon Green, executive director of place, said at the Sheffield Business Conference in October: “Next year should hopefully break the back of the Sheffield Retail Quarter. The more success we have, we start to get a critical mass and people think, ‘I have to be in the city centre’.”

If that is the case the focus in 2017 will fall on John Lewis – the obvious anchor store. The company is known to be considering its options which are rumoured to include a down-grading to an “at home” store or a relocation to a new store fronting Pinstone Street.

Mr Green said he hoped John Lewis would feel the need to sign up “sooner rather than later”.

Across in Tinsley work is continuing on the new IKEA outlet while in the spring councillors are expected to weigh up an ambitious planning application for a £300million leisure hall extension at Meadowhall whose £60million

refurbishment should be completed in the new year.

To prove that you can’t say a deal is done until the fat lady sings has been demonstrated by the saga surrounding devolution and the proposed mayor for the Sheffield City Region.

This time last year it seemed certain that voters would be going to the polls on 4 May to elect its first elected mayor. But a High Court judge is now deliberating on whether it should go ahead after Derbyshire County Council objected to Chesterfield being drawn into the Sheffield City Region. Nottinghamshire County Council is also objecting to Worksop-based Bassetlaw Council breaking away.

The Sheffield City Region believes that the economic and social links between what are largely the old coalfields straddling the South Yorkshire, Derbyshire and Nottinghamshire boundaries are the perfect fit.

A decision is not expected until early December and subsequent legal challenges could delay the matter for longer.

Is SCR match-fit for 2017?

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Rob Moore

Renate Halton

Kevin Kerley

Lisa Leighton

LOOKING AHEAD

WHAT DOES 2017 HOLD FOR BUSINESSES IN THE SHEFFIELD CITY REGION? OUR DREAM TEAM OFFER THEIR ADVICE AND OPINIONS. DEAR DREAM TEAM: For our annual Business Review we have kept it simple and asked our team of experts one simple question: what does the future hold for 2017?

ROB MOORE RECOVERY EXPERT AND PARTNER AT TAYLOR & EMMETT The next 12 months are sure to crystallise our future status with the US and the EU. This will bring challenges for local companies and the experts who advise them. In light of the world-changing events from 2016, informed opinion on how to move forward will be essential.

The new pound coin will be brought into circulation in March 2017. The government has launched a new website which provides information on the changes and guidance for how businesses can prepare themselves for the change.

The first suggested step is from October 2016 to March 2017 where businesses are advised to:

October 2016 to March 2017 – preparing for the new £1 coin 9 %" ( 4%"1%"/ 6,2 ,-"/ 1"

equipment that handles the ÂŁ1 coin; 9 ,+1 1 6,2/ ".2&-*"+1 02--)&"/ 1, find out if you need adaptations or replacements and by when; 9 (" 1%" % +$"0 1, 6,2/ ,&+ handling equipment; 9 / &+ 6,2/ 01 ## ,+ 1%" #" 12/"0 ,# 1%" new ÂŁ1 coin; 9 ,+0&!"/ +6 % +$"0 1, 6,2/ 0% handling processes e.g. counting, storing +! +(&+$ !2/&+$ 1%" , &/ 2) 1&,+ period.

March 2017 to September 2017 – cocirculation period 9 ,2 + "-1 ,1% ,&+0 #/,* 6,2/ customers; 9 ,2/ ".2&-*"+1 * 6 " )" 1, "-1 or dispense both £1 coins or just one. )" 0" %" ( 4&1% 6,2/ ".2&-*"+1 suppliers; 9 ,2 4&)) +""! 1, 1")) 6,2/ 201,*"/0 which coins your equipment can accept; 9 ,2 0%,2)! $/"" 4&1% 6,2/ +( ,/ 0% &+ 1/ +0&1 -/,3&!"/ %,4 1, return the current £1 coin and new £1 coin.

As a business, you will need to ensure if you have cash accepting machines that these are updated to reduce the

10 First For Business | www.firstforbusinessmagazine.co.uk

interruption the change will bring and ensure staff have the correct training and information available ahead of the changes.

The following month brings the next reevaluation of all properties for business / 1"0 4%& % 4&)) 1 (" "##" 1 #/,* -/&) 2017. Business rates are charged on most non-domestic properties such as shops, offices, pubs, warehouses and factories.

All properties will be given a new rateable value and multipliers are revised. ,2 * 6 " )" 1, $"1 1%" 20&+"00 rates relief from your local council which is sometimes automatic, but you may need to apply for such relief.

2017 will bring changes for companies in all aspects from how they run, to the cost of running to relationships abroad. ,*- +&"0 4&)) 4 +1 1, $"1 1%"&/ )"$ ) advisors poised to ensure by the end of 2017, their company remains successful.

RENATE HALTON INTERNATIONAL TRADE CONSULTANT Growth, opportunities and pride, my top points for 2017: 2// % 8 %" %"##&")! &16 "$&,+ Growth Hub is live! More importantly services are being launched and support &0 3 &) )" &+ &++,3 1&,+ 0(&))0 "5-,/1

DREAM TEAM

access to finance, start-up and growth demand. Grants for growth enhancement projects, grants for exports, grants for skills, access to finance too. What an opportunity for those companies that are in growth mode.

Engage: www.scrgrowthhub.co.uk 2. I was pleased to read about one of the new national initiatives of Department for International Trade (DIT), former UKTI. Creating the UK’s biggest export directory, linking UK companies with potential customers and buyers from global markets. What potential new orders this could bring, sign up: www.find-abuyer.export.great.gov.uk.

3. Doncaster Sheffield Airport: What a success story and hopefully to continue in 2017. The arrival of Flybe and ten new destinations. I am particularly delighted to see Düsseldorf and Berlin added, both locations for major international trade shows and of course ideal for tourism too. Improved links to Dublin to opt for ongoing long haul flights. I love the airport, it’s so easy and simple, great access, park outside, no long queues. Use it, we don’t want to lose destinations.

4. Pride: This region never ceases to amaze me, new ideas, innovation, new initiatives, infrastructure development, and in my view always at the forefront of other regions. Just to mention a few projects: The Rail College, the Olympic Legacy Park, The Diamond, the new UTC, the AMRC, NAMRC, Factory 5050, Let’s all shout about it which brings me nicely to my next point.

5. Showing Off: Incoming visitors are often subjected to my one-hour tour to show off what this region has to offer. I am not sure if the visitors are more amazed by what they see or hear – as I won’t stop talking for the whole hour – or if I am more amazed that this region’s development still seem to be the best kept secret in the UK. One final point, and those who know me would have expected me to touch on the ‘Herd of Elephants’ (pardon the pun Sheffield Herd) in the room. I don’t have a crystal ball, nor would I want to use one, and frankly, it is greatly covered by those who make it their business to update on a daily, hourly, minute and by second basis. The impact will emerge in time.

As always, let’s all work together and grow as a region!

KEVIN KERLEY ENTREPENEUR AND CHAIRMAN OF THE ACADEMY OF CHIEF EXECUTIVES Will there be soft or hard Brexit negotiations? Will Trump build a wall?

Will Syria fall? Will Putin make friends with USA? Will the pound rise or fall?

Will unemployment continue to fall? Will inflation and interest rates rise? Will polls ever be right again? What will Europe leadership look like after the coming elections?

Regardless of the outcomes of these matters, you can be sure of one thing, the media will have a frenzy in 2017 over all these subjects and many more besides. Putting out negative messages and spreading doom and gloom, this can affect confidence in the markets and in your own mind. Low confidence has a negative effect on business and can even affect your mood and as a result your performance.

Successful business leaders pay no attention to the things that they cannot control, they focus on the things that they can influence – control the controllable, they don’t let outside factors get in the way of their focus and determination to succeed.

They aim for the moon and never give up, when a barrier to achieving their dreams gets in the way, they find another route, they innovate, they lead and motivate the team.

They never give up regardless of market conditions, when they eventually hit the moon, they set new destinations Mars, Venus, the universe…

Regardless of the outcomes of events in 2017, aim for the moon, stay determined and focused, do not be negatively influenced by the media or other barriers to growth, find your route, innovate, lead, and think at all times of your desired outcomes. Why not paint a picture or do a vision board of what success looks like for you in 2017? Use it as motivation and drive towards your dreams every day.

You control your destiny and can be a successful business in 2017, I wish you profitable growth and increased market share, a peaceful and enjoyable festive season and I look forward to writing for you throughout the new year.

LISA LEIGHTON PARTNER AT BHP CHARTERED ACOUNTANTS After a year of shock and awe in 2016, many would argue that 2017 can’t come soon enough. Who would have predicted 12 months ago that the UK would vote to exit the EU and that Donald Trump would win the US presidential election?

There’s no doubt that both these political landmarks will continue to have an impact on global markets, and the ripple effects will inevitably be felt by everyone in one way or another. This might be through pension and investment values, currency fluctuations, the jobs market or even, just the sentiment of the daily news, which can have a major impact on consumer confidence.

Lots of businesses that import have felt the immediate effect, with higher component and raw material prices, and many are unable to pass this onto their customers. During 2017, it’s likely that businesses will need to factor this into their repricing. The knock on effect of this could potentially mean a higher inflation rate and therefore pressure to increase wages.

It will also be interesting to see whether Article 50 can be triggered to start the exit from EU, especially given the recent ruling issued by the High Court about whether or not this can take place. My concern here is that it could potentially create further uncertainties, which are rarely good for economic prosperity.

All in all, 2017 is likely to have its challenges, but forward-thinking businesses that plan ahead and arm themselves with sound advice, will no doubt find ways to turn these into opportunities, and this could prove crucial for many.

How will 2017 shape up?

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CHALLENGE OUR TEAM. The team will respond to one selected question in each edition of First For Business.

Send your questions to ffb@regionalmagazine.co.uk.

Name withheld on request

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BUSINESS REVIEW

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MANUFACTURING MASTER CUTLER RICHARD EDWARDS.

anufacturing, like the rest of the economy, has had an interesting year in 2016, with further turbulence ahead for 2017. The oil and gas sector has been relatively depressed with the oil price struggling to reach $50 a barrel. Many Sheffield companies supply into the energy sector and have struggled to keep factories busy this year.

The glimmer of hope for them is that component stocks are reduced and that re-ordering will hopefully lead to a pickup in business.

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The most significant event this year for manufacturers was the Brexit referendum. There is a short-term fillip for those manufacturers that have export trade but, in my opinion, the effects of a weak sterling will be eroded in the new year as inflationary pressures take hold in the economy. Many companies will have bought currency positions forward for a number of months but, as we approach the new year, their position will be unwinding and the price of commodities needed to produce manufactured goods will

increase, as most are priced in US dollars.

The important factor in our trading with the rest of the world is that the UK does not have a large number of companies or organisations that export when you compare us with other nations.

Therefore, unless there is a major shift in the structure of our economy towards manufacturing and other sectors of the economy which can have a tangible trade with other countries, we are going to be dependent on imports and capital inflows of money to finance our spending.

Brexit is leading to uncertainty for manufacturers. We need to face up to the fact that there are certain skill shortages. A lot is now being done to train young people in the skills needed and funding might come from the apprentice levy applied on companies’ payroll but we must not lose sight of the fact that unemployment is low compared to the overall numbers of people in employment, so we need to

allow immigration of skilled foreign workers to fill the gaps in our manufacturing industries.

We must avoid losing whole factory units abroad through offshoring because we don’t have the right skills and have taken a short sighted view on immigration. The universities are two of Sheffield’s greatest assets and it is critical that, in a postBrexit world, we know how European funding streams are going to be replaced.

Manufacturing in the Sheffield region has been very successful in developing new markets from the research from our universities and we must make sure that we do not lose this momentum in the future.

My summing up for the year ahead: uncertainty but the resolve of our region will get us through, as it always has.

Can we do more to preserve manufacturing?

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BUSINESS REVIEW

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INTERNATIONAL TRADE WILLIAM BECKETT, CHAIRMAN INTERNATIONAL TRADE FORUM. he media has a lot to answer for in raising the matter of Brexit daily.

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We know the previous government under Cameron and Osborne hadn’t given a thought as to how we would negotiate our withdrawal from the EU, but nor had the 27 other member countries of the EU, so what is the panic? Of course, uncertainty can cause concern, not least to the exchange rates, which has provided us with the single most intriguing conflict – great for exporters, but shocking for lovers of Marmite!

Anyone involved in international trade understands the consequences of a weaker pound; greater competiveness in selling to overseas markets allied to an increase in the cost of goods purchased overseas. The UK is very vulnerable to the latter because of the sheer volume of goods both in raw materials and finished goods we import, but so far the only outcry has been Marmite!

However, through all the so called uncertainty, other than political reporters, the rest of us just have to get on with our day to day jobs of running businesses and it is here that the

markets have surprised everyone: Highest employment figures ever, growth of 0.5 per cent for the quarter following Brexit, 2.3 per cent growth for the year and the FTSE at new all-time highs.

And what about the ‘hard’ versus ‘soft’ Brexit – well how do you lke your boiled eggs, because this is a more pertinent question until we exercise Article 50 at the end of March ’17.

The financial markets in London fear a hard Brexit because of the risk of losing its ‘passport’ status to open dealing with EU markets, but will the manufacturing sector face potential tariffs to the goods they export to the EU? This is highly unlikely when one considers the importance of the UK market to the other EU economies.

We must remain pragmatic about the whole affair and take it as an opportunity to review our own business targets and consider growth with the world outside Europe.

The ITF has led missions to both Alberta and Berlin in recent months and the message was clear that they wanted to establish direct closer links with not just the UK, but specifically the Sheffield City Region because of the expertise it

has in advanced manufacturing and new technologies. There was even a recent visit to Sheffield from Northern Ontario which had identified the SCR as potential partners. Canada is definitely one country we are keen to increase links with the UK and even though they have finally agreed on a trade agreement with the EU, which one assumes we are still party to, it will much easier to strike our own agreement with them.

Soft or hard Brexit, the message is clear, we need to actively pursue developing links between all these different regions, from which our companies must inevitably benefit from the opportunities presented to them. But sadly, as usual, we will have to continue doing it in spite of government and public sector support.

As the only independent forum supporting and promoting growth in exports for its members, the ITF will continue to assess the most appropriate markets and sectors for them, so join us at the ITF to see how we can help you.

Time to shut down the Brexit debate? Tweet us @ffbmagRMC

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BUSINESS REVIEW

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EDUCATION KARL HOUSLEY, DIRECTOR OF PK EDUCATION

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f there’s one industry where experience counts, it has to be education. However, we are surrounded by horror stories of teachers leaving the profession, putting the next generation of skilled workers in jeopardy.

In October earlier this year the National Union of Teachers (NUT) and YouGov published a teacher survey on Government Education Policy. In it they revealed that 53per cent of teachers are thinking of quitting in the next couple of years.

As the director of a supply teacher agency, I’d like to put some context around those figures. In my experience, most teachers are not leaving the profession completely, instead they are leaving permanent roles and choosing to take up supply work. Supply teaching has the benefit of retaining skilled and experienced teachers within the profession who can continue to nurture our future workforce.

We have teachers with 20-plus years working for us, some of which have left well-paid senior management roles, happy to walk away from the stress and workload and instead work in supply roles.

Teaching is an all-consuming job. It doesn’t start at 9am and end at 3.30pm every day; it runs into evenings and weekends. I

believe the average working week for a teacher currently stands at around 60 hours with only a third counting for actual time in the classroom teaching.

Supply teaching is now being viewed as a lifestyle and legitimate career choice for those individuals that are passionate about teaching. Professionally, supply teaching allows teachers to fully focus on what really matters – the teaching.

Industry, parents, pupils and schools have to get rid of the attitude that supply teachers are second best. Without them I think the future education of young minds would be in trouble. Once, supply teaching may have been a last resort, now it is increasingly becoming a lifestyle choice. If a former deputy headteacher with 30 years’ experience was teaching your child instead of their usual teacher I am sure there would be no question mark over their ability and professionalism. These types of supply candidates are more and more becoming the norm rather than the exception.

While supply teaching is helping retaining the skills and experience of older people in the profession, we still can’t ignore that there is a marked gap between the number of teachers needed and people choosing to enter the profession.

In 2015-16 the DfE failed to recruit enough trainees in the majority of secondary subjects. I believe the solution

lies with industry.

Earlier this year the government mooted the idea that retired people could be the answer to making up the teacher shortfall.

Many of these individuals have often undertaken dynamic and stressful jobs and have retired early. They are computer literate and can easily manage the demands of modern education. Many also have the benefit of early pensions so are not looking to climb the career ladder so can remain at a level within the profession where they can have a good work/life balance, for instance, part time or even supply teaching.

Not only will this route potentially bring new candidates into the profession but it would help to bridge the gap between industry and education that is currently missing in many schools. There is a mismatch between employment opportunities and the number of young people coming forward to fill them. By recruiting retirees from industry into teaching we can equip children with the skills, attitudes and qualifications needed to secure successful careers and to become responsible adults in the future.

Can retirees reboot our education system?

Tweet us @ffbmagRMC

First For Business | www.firstforbusinessmagazine.co.uk 17

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18 First For Business | www.firstforbusinessmagazine.co.uk

First For Business

FINANCE

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

STRONG FINISH

FINANCE PROVIDER ENDS THE YEAR WITH A RECORD-BREAKING MONTH.

he year is ending on a high for Finance For Enterprise with a record-breaking month which has seen more than £1million lent to 25 new and established businesses in the region.

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The not for profit company, which has been established for 31 years, provides loan funding and advice to new start, early stage and established businesses across South Yorkshire, the North Midlands and Lincolnshire.

Sectors that Finance For Enterprise has recently been able to support include: manufacturing, health and fitness, IT, digital media, 3D printing and construction.

Fund manager, Andrew Austwick, said: “We are delighted to be ending 2016 so strongly. Not only is this positive news for Finance For Enterprise, it is also great news for the regional economy to have such high demand from businesses wanting to access alternative finance to grow and develop.

Loans are available up to £150,000 which can be used for working capital to provide improved liquidity or to support growth and development projects and asset purchase. All sectors are eligible and loans are available to sole traders, partnerships, limited companies and limited liability partnerships.

“We are looking forward to 2017 to secure additional capital to continue our support for businesses in the region.”

Finance For Enterprise is also a Delivery Partner for Start Up Loans, a government backed national initiative aimed at ambitious people who want to start up their own businesses or have recently started to trade and are still in the start-up phase.

Finance For Enterprise is a responsible finance provider, acting as an alternative source of loan finance for viable businesses unable to access mainstream funds and can also act as a gap funder as part of a wider finance package.

The company is a registered lender under the Enterprise Finance Guarantee scheme.

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First For Business | www.firstforbusinessmagazine.co.uk 19

First For Business

LEGAL

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

PRINCE FAMILY LAW ARE PLEASED TO ANNOUNCE THAT THEY HAVE OPENED AN OFFICE IN SHEFFIELD CITY CENTRE. rince Family Law opened its doors in Chesterfield in 2005 and was the first boutique family law firm in North Derbyshire and South Yorkshire.

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bespoke service, which we tailor to each of our client’s individual needs.

Since then Prince Family Law has grown both in size and reputation. David Prince has put together a formidable team of experts now comprising five fee earners and support staff.

Prince Family Law are recognised as one of the leading family law practices in the area specialising in high net worth and complex divorce cases. Having located offices in a prime city centre location in Sheffield the new office opened on 1 September 2016.

The office is within a short walk of all major transport hubs, the law courts and within easy reach of the M1.

David Prince,who is regarded as one of the foremost family law solicitors, says: “We are fortunate to have secured offices in the heart of the professional quarter in Sheffield City Centre. We already have many clients from South Yorkshire and there is a high level of demand for our

Our Sheffield office furthers our continued growth.”

Prince Family Law offer a free 30 minute consultation for anyone wishing to seek their services both in Sheffield and Chesterfield.

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18 First For Business | www.firstforbusinessmagazine.co.uk

BUSINESS REVIEW

First For Business

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

PROFESSIONAL SERVICES ROB MOORE, HEAD OF BUSINESS LEGAL SERVICES AT SHEFFIELD SOLICITORS, TAYLOR&EMMET LLP. t’s not difficult to pinpoint the two political events that made this year historic. In June, the UK voted to leave the EU, followed by Donald Trump’s shock election as US president in November.

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The impact of these decisions will reach all aspects of society, not least the professional services community and the local businesses we serve.

Theresa May announced that Article 50, our get out of Europe clause, will be triggered by the end of March. Before this happens, organisations across the region, particularly those who import or export, will need to consider existing contracts and prepare for the changes in our trading status.

I would recommend every company looks at the small print in its paperwork and if there is reference to the EU, takes time to understand whether it will continue to encompass the UK. As we move into the new year, businesses also need to review changes to tariffs or exchange rates that may be fixed into contracts – do they need adjusting as part of the Brexit procedure?

Given the close economic ties between Europe and the UK, the government must now work out the type of relationship it seeks going forward. While this is being decided, it may be advisable to assess how a potential free trade agreement would affect the current cost of moving goods or your supply chain.

Further afield, the special relationship we have with the US is forged from exceptionally close political, diplomatic, cultural, economic, military and historic ties. There are still mixed feelings about Mr Trump’s willingness to strike a trade deal with the UK and we wait to see how this may affect us at a regional level.

In the face of this economic uncertainty, Sheffield City Region has carried on regardless. As a result, our professional services offer is growing into a thriving legal and financial centre, where firms sitting beneath the national and international behemoths benefit from the history and trust they have built up with local clients.

This is certainly true at Taylor&Emmet, particularly in the property sector. The volume of residential transactions we handle is booming and we were named

the best conveyancers in the region at the Yorkshire Legal Awards. Key additions have also been made to our commercial property team that will undoubtedly develop and enhance our reputation.

North Shoring Sheffield, launched at the beginning of the year, is working hard to keep our prospects alive during this political turmoil by highlighting the advantages of moving staff and services to locations that are less expensive than London. We are yet to see any takers here, but it has worked elsewhere, giving us hope for the months ahead.

Britain’s future status with the US and the EU is sure to bring challenges for local companies and the experts who advise them. But ultimately, whether our legal and financial presence expands or otherwise boils down to supply and demand. If clients want more corporate and commercial work, the sector will rise to the challenge.

Ready for a new relationship with the EU and USA? Tweet us @ffbmagRMC

First For Business | www.firstforbusinessmagazine.co.uk 21

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22 First For Business | www.firstforbusinessmagazine.co.uk

FINANCE

First For Business

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

BE PRAGMATIC

UNCERTAINTY IS THE CURSE OF BUSINESS CONFIDENCE, SAYS WILSON FIELD’S PHIL MEEKIN.

period of unprecedented worldwide political and economic change is upon us at the moment.

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The vote to leave Europe, the election of Donald Trump as American president alongside further elections planned in France and Germany in 2017, we are seeing a whirlwind of change and uncertainty in the political and business world as we know it.

Brexit has benefitted some businesses and has had a negative effect on others, but the long term impact is still unclear.

The US election provided another shock with Republican businessman Donald Trump taking charge at the White House. So far, there has not been the anticipated meltdown in the markets, but the future under his presidency is unclear.

As always, there will be winners and losers. Exporters have benefitted from the weaker pound making their goods more competitive, while those who import raw materials will see costs rise.

Locally, we are looking at the potential impact of devolution, the development

of the HS2 project and the effect of the possible Northern Powerhouse coming to fruition.

Price pressures have built through supply chains following sterling’s depreciation, but there had been limited impact on consumer prices to date. We will wait and see if this changes.

The biggest concern is that the political and economic uncertainty will hit business confidence which in turn, stifles investment.

The insolvency industry is always ready to react to clients’ needs as they respond to recent events and changes in circumstances to the business world.

Local business owners tend to be pragmatic, realising they cannot change what has already happened.

Company insolvency figures have remained steady over the last few years but have seen a slight increase in the last two quarters, whereas individual insolvencies have seen a significant increase over the last 12 months.

Successful company directors are those who adapt, plan and have confidence to be proactive and invest, rather than those who hold back, sitting on their hands, hesitating.

For the insolvency sector there is still a demand for turnaround support and restructuring, often involving arranging finance and new investment.

According to the Bank of England’s recent Agent’s summary, business sentiment recovered further from its post-referendum fall, but remained relatively fragile alongside significant uncertainty around the longer-term outlook. Activity growth had remained resilient.

Surveys point to broadly stable, or slightly lower, investment spending over the coming year, with uncertainty over future demand and trading arrangements expected to drag on spending.

As always, the key to successfully salvaging any business is to act as soon as there are signs of difficulty, rather than delay and see the problems escalate too far out of control.

If you need confidential business advice contact Wilson Field on 0800 084 3924.

First For Business | www.firstforbusinessmagazine.co.uk 23

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BUSINESS REVIEW

First For Business

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

CREATIVE & DIGITAL KEN NETTLESHIP, INVESTMENT MANAGER, INVEST SHEFFIELD (PART OF WELCOME TO SHEFFIELD). heffield’s tech sector has been quietly growing over the past few years and mainly keeping itself to itself. However, over the past 12 months that has begun to change and the sector has started to get some fairly high profile coverage.

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None more so than getting the seal of approval from the Prime Minister, Theresa May, who said that the sector is “an exciting prospect for the future” on a recent trade mission to India, fair praise indeed.

And the tech sector is an exciting prospect. We have seen a host of Sheffield businesses feature in the past two finals of Tech North’s annual Northern Stars Awards – a showcase of the best tech start-ups in the North.

Established companies such as Sopra Banking Software, Sky Betting & Gaming and Quidco have expanded in the city over the past year. It seems that confidence in the sector is high at the moment.

Recent research pieces have also put the spotlight on Sheffield’s tech sector. PwC highlighted that the city’s tech sector contributes over £273million into the local economy, which was followed by

Sheffield Hallam University who presented their findings about the Top 25 Tech firms in the Sheffield City Region who employ over 12,000 people.

What both reports have focused on is the city has created the right environment for tech businesses to flourish, no matter what size of enterprise they are. Sheffield has an excellent support infrastructure for start-ups as well as businesses looking to scale up in the city.

When speaking to businesses in the city, one of the main strengths mentioned is the ability to attract talent. With over 14,000 people working across the tech sector, finding skilled staff on the doorstep is easier than places such as London where the labour market has become overheated. Sheffield is also able to draw in talent from outside the city mainly due our excellent quality of life and relatively low cost of living.

The city’s two universities not only provide a world-class graduate talent pool from the 60,000 students that study here, but also have two great enterprise teams supporting the next generation of start-up businesses in the city.

The tech community also has an important focal point – Sheffield Digital – the industry organisation which has the main aims to connect, represent and promote the sector. Since launching in 2015 it has gone from strength to strength in areas such as connecting people through their Slack channel and events calendar, promoting job vacancies as well as working with partners such as Creative Sheffield, the LEP and Tech North to ensure the sector’s voice is heard in the public sector. It also hosts a meet up ‘GeekBrekky’ in one of my favourite places, Tamper, every Friday morning.

But Sheffield certainly isn’t resting on its laurels – we’re busy planning a new Tech Hub which has received £3.5million from the Department of Culture, Media and Sport to create a new business space as well as dedicated business support and incubation for the sector.

So Sheffield has seen great success so far and we’ve certainly got room to grow and look forward to what the next 12 months has to offer.

Are we up to spec on tech?

Tweet us @ffbmagRMC

First For Business | www.firstforbusinessmagazine.co.uk 25

First For Business

ANNIVERSARY

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk SYAC Director Vena Wynter-Truscott cutting the silver anniversary cake with Paul Blomfield MP

SILVER CELEBRATION SYAC CELEBRATES 25 YEARS OF HELPING BUSINESSES GET OFF THE GROUND.

he South Yorkshire African Caribbean Business Enterprise and Training Centre (SYAC) has celebrated its silver anniversary with a fortnight of events culminating in a conference attended by some of the city’s leading figures.

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Paul Blomfield MP, Richard Wright, Executive Director Sheffield Chamber of Commerce and Sheffield City Councillor Jack Scott were among seven speakers who spoke at the conference held at the SYAC building at the Wicker in Sheffield.

Since it launched in 1991 the social enterprise has provided a vital service in supporting budding entrepreneurs to set-up and run their own business and in turn drive forward the city region’s economy. SYAC has worked with and supported more than 200 businesses through training and advice programmes and every year approximately 11,000 people visit the centre.

Keynote speaker at the conference was Sheffield businessman Dave Campbell who addressed the conference’s 80 delegates. Mr Campbell, who founded Gems Hygiene Supplies, discussed challenges his company has faced and what the future holds in the everchanging economic environment.

Councillor Abtisam Mohammed spoke about the struggles of the third sector which often had community organisations competing against each other for limited resources.

Julius Kennedy MBE, who helped to establish the African Caribbean Business Association (ACBA), which led to the creation of SYAC, spoke about its history. Cllr Jack Scott, cabinet member for community services and libraries, spoke about the Council’s close working relationship with SYAC and its continued support for the enterprise.

The day ended with engaging discussions on the city’s economy by both Richard Wright and Paul Blomfield.

The conference was the finale in a series of events to mark 25 years of SYAC which included workshops and an exhibition honouring black businesses past and present.

SYAC Director Vena Wynter-Truscott said: “Our 25th anniversary celebratory events have been a huge success. It was wonderful to welcome some of the city’s leaders, including Paul Blomfield MP, at our conference.

“SYAC started 25 years ago, we have had some tough times – the downturn in the economy saw many voluntary organisations that we cater for lose funding. Now we are once again wholly self-sufficient and still providing a crucial service to support budding entrepreneurs make their business dreams a reality L-R: Cllr Abtisan Mohammed, businessman and in turn boost the city’s economy.

Dave Campbell, SYAC's Chair Mike Atkins and company secretary Ekwaeju Ohwoisi

26 First For Business | www.firstforbusinessmagazine.co.uk

“The anniversary has been a

wonderful opportunity to celebrate the many business success stories which SYAC has been able to support. We are now negotiating the extension of our lease with Sheffield City Council to allow us to continue our hard work in the community.”

Since establishing in 1991, in partnership with the African Caribbean Community and Sheffield City Council with additional support from the business community, SYAC has played an important role in helping businesses to get off the ground.

Initially launched to support members of Sheffield’s African and Caribbean community, SYAC, in line with Sheffield’s changing demographics, has grown and redefined itself over the years. In addition to providing targeted services for BME communities, SYAC services and its resources are now accessible to all Sheffield residents.

For the past 25 years SYAC has provided training, low cost business accommodation, professional advice, quality counselling and services relating to promoting and advancing businesses amongst BME and disadvantaged communities.

For more information about SYAC visit www.syac-businesscentre.co.uk

FEATURE

First For Business

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

GREY MATTER WELCOMES NEW BUSINESS DEVELOPMENT MANAGER ALAN LYONS

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rey Matter, the Sheffield based full service creative agency, is pleased to announce the appointment of Alan Lyons as its new Business Development Manager, with immediate effect.

Alan will be responsible for contributing to Grey Matter’s overall strategy and increasing offerings to both existing and new clients. Alan will oversee strategic business partnerships and sales and will report into Sean Hampsey, Grey Matter’s MD. Alan joins from Creative Sheffield (Sheffield City Council’s economic development team), his role there which he held for 13 years, saw him responsible for key account management and inward investment across the city. Prior to this

he was at Sheffield Chamber of Commerce as Representation and Policy Manager for 6 years.

Commenting on the new appointment, Sean Hampsey said: "Alan brings extremely valuable know-how to Grey Matter and will be a huge asset to the management team. His knowledge of industry and commerce and his local experience will be invaluable as we look to develop more innovative, marketing and digital solutions for our clients and to grow our presence throughout the region."

Lyons commented: "It’s very exciting to be a part of an organisation with such rich history and presence as a true leader

in the ‘full service’ creative sector. I look forward to expanding Grey Matter’s business in the Sheffield City region and beyond and as we look to help clients exploit the changes we are seeing across existing and emerging markets.

Alan is a member of the ‘Made in Sheffield’ committee, studied at Belfast Metropolitan College, worked in Germany for two years and has been in Sheffield since 1986. www.thegreymattergroup.com

Smart Creative Grey Matter are proud to serve Industry & Commerce in the Sheffield City Region.

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First For Business | www.firstforbusinessmagazine.co.uk 27

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28 First For Business | www.firstforbusinessmagazine.co.uk

First For Business

MOTORING

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

PERFECT PARTNERSHIP

Steve Barker (B&B Vehicle Contracts) and Arnie Singh (City Taxis)

GREEN VEHICLES WILL POWER VITAL NHS SERVICE.

Sheffield City Region car leasing company has teamed up with the area’s largest taxi firm to deliver six environmentally friendly electric vehicles to serve a vital NHS contract.

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B&B Vehicle Contracts Ltd has handed over the Mitsubishi Outlander PHEVs to City Taxis. They will be used to take renal patients to hospital for essential dialysis appointments.

Steve Barker, director at B&B Vehicle Contracts Ltd said: “We have an excellent relationship with City Taxis and have been providing vehicles for them for the past ten years. We are delighted to be able to deliver these SUVs, which will be powered entirely from an electric charge point. They reduce the carbon emissions and are extremely costeffective.”

Arnie Singh, managing director at City Taxis, based at Bold Street in Sheffield, added: “These vehicles will help us to provide the vital service of getting renal patients to hospital for all-important dialysis appointments. Not only are the vehicles better for the environment they are also four-wheel drive, making them ideal for inclement weather.

“In partnership with B&B we are going to try and grow the number of hybrid and electric vehicles in our fleet.”

B&B is a family-run business which was established in 1997 and provides the highest quality contract vehicles complemented by a no hassle service and impartial guidance.

so we offer a variety of solutions in order to give our customers complete flexibility and cost efficiency.

“We also offer comprehensive maintenance packages on vehicles to avoid unexpected costs for our customers.”

It has a proven reputation as a company which customers can trust and offers a personal dedicated service to its clients along with a flexible and proactive approach to car leasing, expert guidance and a range of support services.

B&B has a built up a loyal customer base from sole-traders to major national companies. Last year the company’s growing success saw it expand and move to larger premises on Fairfield Road in Chesterfield.

There the company continues to offer the widest choice of vehicles, finance options and support services available and provide a quality service which conforms to rigorous standards.

B&B supports a number of community services including providing minibuses for council-run schools, private schools and academies. The company has also been a proud sponsor of Sheffield Theatres and supplies vehicles which are used for transporting props to visit schools.

It has also provided Sheffield United Football Club with BMW i electric cars to help the club towards its ‘Going Green’ initiative, a scheme aimed at reducing the club’s carbon footprint while also reducing travel costs.

B&B makes sure the process of contract hiring vehicles is a straight-forward costeffective process.

Steve added: “We work hard with all our clients to meet their needs and make sure we take care of everything to take the hassle out of car leasing.

“We know that no two businesses are the same and each will have different vehicle funding and management needs,

CONTACT: B&B Vehicle Contracts Ltd 5A Fairfield Road Chesterfield, S40 4TR Tel: 01246 557080 www.bandbvehiclecontracts.com

First For Business | www.firstforbusinessmagazine.co.uk 29

BUSINESS REVIEW

First For Business

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

TRANSPORT STEVE GILL, CHIEF EXECUTIVE OF DONCASTER SHEFFIELD AIRPORT. rowth in passenger numbers, growth in the number of destinations served and growth in cargo has meant that 2016 has been a record year all round for Doncaster Sheffield Airport. This is fantastic news for the Sheffield City Region (SCR). A successful city region needs a thriving airport delivering the international connectivity the region needs and deserves.

hugely beneficial for the airport bringing new routes, including Paris, Amsterdam and Berlin. Since the launch, routes to Dublin, Dusseldorf and Chambery have been added.

This has been the year that has seen transformational projects delivered and strategic partnerships developed which are firmly moving Doncaster Sheffield Airport to be the airport of choice for the SCR.

These major developments have played their part in the airport celebrating August as the busiest month on record with more than 145,000 passengers flying locally, making it a record breaking summer. The record month took the airport’s passenger figures to over one million in the past 12 months, and saw the milestone of ten million passengers flying from Doncaster Sheffield Airport since opening only 11 years ago.

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In February the first section of a new £56million dual carriageway, the Great Yorkshire Way, linking the M18 with the airport opened, bringing large parts of the region to within an hour’s drive.

Recently Doncaster Metropolitan Borough Council approved planning permission for the final section of the link road to directly link Great Yorkshire Way with the airport which is expected to be completed by autumn 2017.

This year of growth has seen 11 new routes added to our roster with Flybe and we have also seen growth with our incumbent airlines WizzAir and Thomson.

Bringing Flybe to the SCR has been

These routes open up the SCR’s access to destinations across the globe.

Codeshare agreements with Aer Lingus and Air Berlin allow onward connectivity to mid and long haul destinations from our region.

Our cargo operations continue to go from strength to strength, with a record year for 2015/16 and we frequently welcome the world’s largest planes to our Yorkshire runway, spreading the message across the globe that Doncaster Sheffield Airport, in the heart of the Sheffield City Region, is a great place to do business.

Looking ahead to 2017, there is the opportunity for further passenger and cargo growth and for the airport to act

30 First For Business | www.firstforbusinessmagazine.co.uk

as a wider economy entity in its own right, driving business investment and job creation in the region.

The airport sits at the heart of Aero Centre Yorkshire (ACY), a 1,600 acre site also owned by the Peel Group with the land primed for development. ACY already houses over 100 businesses occupying in excess of half a million square feet of existing space.The potential of ACY has been recognised at regional and national level with it being named as a key strategic asset for the Sheffield City Region and selected as one of few projects for the Northern Powerhouse Investment Portfolio, a national scheme to attract investment to the north.

The ACY 20 year project vision would see £6.7bn of cumulative GVA delivered to the Sheffield City Region, £1.7bn of construction investment and around 14,000 direct and indirect jobs.

We are realistic and know that this has not been an easy ride and there is still much to do but by working together we can make this happen. We take our role for the region very seriously and are striving to realise the connectivity our region deserves, so our only ask of you is to always think fly local!

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Treat reat your your car car T with ith tthe he llove ove iitt w deserves d eserves Franchise Franchise quality quality servicing servicing at at independent independent prices prices from from a name name you you can can trust trust

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First For Business

DECEMBER 2016/JANUARY 2017

BUSINESS REVIEW

www.ffb-online.co.uk The proposed new £300million leisure hall at Meadowhall

RETAIL DARREN PEARCE, MEADOWHALL CENTRE DIRECTOR AND RECENTLY APPOINTED PRESIDENT OF THE SHEFFIELD CHAMBER OF COMMERCE & INDUSTRY. he last 12 months have proved to be a time of great change across local, regional, national and international fields. It has been a time of both conversion and progression for Sheffield, and indeed the wider city region.

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What’s more, the leadership and governance of the region is set to experience further significant change, with the establishment of the Combined Authority, potential of a city regional Mayor, and devolution of funding all on the agenda.

On the national level the result of the EU referendum back in June has caused inevitable ripples and uncertainty; and internationally we have witnessed one of the most fiercely contested US presidential elections in history.

But with change there also comes opportunity, and that is something that I hope 2017 will build upon. There are several vibrant sectors and businesses within the Sheffield economy, evidenced by the increase in investment visible in the

city. And non-more so than the retail arena.

Despite the political and uncertain backdrop, Meadowhall has continued to trade well across the year, attracting key brands including The White Company and Jack Wills to the centre.

As a business we are currently undergoing a £60million refurbishment, which is due to complete at the end of 2017; and in November Meadowhall submitted a detailed planning application to Sheffield City Council for a £300million Leisure Hall.

The proposal comprises a 330,000 sq ft multi-level extension to be housed under an elegant glazed roof, which will add dining and entertainment options not currently available in the centre.

These include new restaurants, a stateof-the-art cinema to replace the existing cinema, a new café court, gym and additional leisure space to offer new experiences and activities, all of which will create a unique and outstanding

32 First For Business | www.firstforbusinessmagazine.co.uk

destination for our region.

From the conversations I have had it is clear that people from across our region are encouraged by the level of investment being made, the quality of the design and architecture, the significant levels of new employment and training opportunities generated, and that the plans are adding something new to the Sheffield City Region.

Sheffield City Council is expected to make a decision in spring 2017, and if granted the Leisure Hall will create 540 temporary jobs during its construction and up to 1,400 jobs once complete.

This year has seen change and uncertainly for businesses, but the city region has proved its resilience and I for one am looking towards a bright and exciting 2017 and beyond.

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Retail & Service

Business Matters 6KH̪HOG &LW\ 5HJLRQ 5HWDLO +XE RI WKH 1RUWK ,VVXH 'HFHPEHU

In this issue: (WTVJGT FGVCKNU CDQWV +-'# 5JGHƒGNF 9QTMKPI VQ CEJKGXG &GUVKPCVKQP 5JGHƒGNF Growth Hub - Growing your business

Welcome to our fourteenth issue of

Ann Cadman OBE 8KEG %JCKT QH VJG 5JGHÆ’GNF %KV[ 4GIKQP 4GVCKN (QTWO CPF /CPCIKPI &KTGEVQT QH 6JG 5QWTEG 5MKNNU #ECFGO[

7KH 'HFHPEHU -DQXDU\ LVVXH DOZD\V SURYLGHV D WLPH WR UHÌ©HFW RQ WKH SUHYLRXV PRQWKV DQG DOORZV XV WR ORRN IRUZDUG WR ZKDW ZH KRSH ZLOO EH D SURVSHURXV QHZ \HDU 'HFHPEHU DOVR EULQJV P\ WLPH DW 7KH 6RXUFH WR FORVH DV , UHWLUH IURP P\ SRVLWLRQ DV 0DQDJLQJ 'LUHFWRU DQG WKLV KDV SURYLGHG PH ZLWK WKH RSSRUWXQLW\ WR UHÌ©HFW RQ ZKDW KDV EHHQ D IDEXORXV \HDUV I can easily say I have wholeheartedly enjoyed myself at The Source. It has been a great privilege and an honour to work with such great people and to see so many people progress into wonderful careers.

The future is looking rosy and we have built a sustainable business which will go on for PDQ\ \HDUV WKDQNV WR WKH VXSSRUW RI 6KHͦHOG City Council and British Land, who had the vision and determination to establish a unique training and development centre – something I feel very lucky to have been a part of. We are on the path to achieving a grade 1 at OFSTED and more businesses are engaging with us to help them train to grow.

Since opening its doors, The Source has received over a million visits by people accessing training and facilities to improve WKHLU HPSOR\DELOLW\ VNLOOV OLIH VNLOOV FRQͤGHQFH self-esteem and health and wellbeing. Our community initiatives continue and the successes can be seen from our recent Bright Lights project which has had a great number of positive outcomes.

Working across the whole region, we have seen

WLPHV RI VLJQLͤFDQW FKDQJH ZKLFK KDYH EURXJKW great possibilities for growth and prosperity.

Although I will no longer be at the forefront of developments, I will continue to keep a keen eye on the region and the exciting regeneration and growth opportunities taking place.

detail in this issue, and as ever, I do hope you enjoy reading and continue to support the Retail & Service Matters initiative as part of the visitor economy.

:LWK WKH FRQWLQXHG GHYHORSPHQW RI 6KHͦHOG̵V retail quarter to the opening of the new IKEA, to further developments at Waverley and more investment into Rotherham town centre – we have lots to look forward to which will increase job prospects, inward investment and impact positively on our regional visitor economy.

of which I have enjoyed my time as vice chair.

I would also like to extend my personal thanks WR %ULWLVK /DQG 6KHͦHOG &LW\ &RXQFLO DQG our partners at Rotherham Council, our local Chambers and of course the businesses and young people I have worked with over the years.

Something I am excited to follow is our 'HVWLQDWLRQ 6KHͦHOG FDPSDLJQ &XVWRPHU Service is a subject which is close to my heart and something I have spoke at length about for a number of years! Our WorldHost training has improved the customer service skills of hundreds of frontline staff over the past 5 years, and this has led The Source to spearhead D FDPSDLJQ WR JHW 6KHͦHOG UHFRJQLVHG DV D WorldHost Destination.

The Destination Status campaign and other regional updates will be explained in greater

I would like to take this opportunity to thank the 6KHͦHOG &LW\ 5HJLRQ /(3 5HWDLO 6WHHULQJ *URXS

Finally, an enormous thank you to my past and present staff – your expertise has led The Source to where it is today and behind every great success is a great team of people.

All that is left for me to say is – Merry Christmas to you and your family and I wish you a successful and prosperous year.

6JG 5JGHÆ’GNF %KV[ 4GIKQP 4GVCKN (QTWO YKNN CRRQKPV C PGY EJCKT CPF XKEG EJCKT FWTKPI &GEGODGT #PP YKNN EQPVKPWG VQ QHHGT JGT GZRGTVKUG KP VJG TGIKQP CU C EQPUWNVCPV

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City Region Growth Hub

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'DUUHQ 3HDUFH 0HDGRZKDOO &HQWUH 'LUHFWRU KDV UHFHQWO\ EHHQ DSSRLQWHG DV 3UHVLGHQW RI 6KH̪HOG &KDPEHU RI &RPPHUFH ,QGXVWU\ Darren takes on his additional role at a time of great change across the regional, national and LQWHUQDWLRQDO ͤHOGV

evidenced by the increase in investment visible in the city. And non-more so than the retail arena.

It has been a year of both conversion and SURJUHVVLRQ IRU 6KH͌HOG DQG WKH JUHDWHU &LW\ Region. Moving forward the leadership and governance of the region is set to experience VLJQLͤFDQW FKDQJH RYHU WKH QH[W IHZ \HDUV with the establishment of the Combined Authority, potential of a city regional Mayor, and devolution of funding. On the national level the result of the EU referendum has caused inevitable ripples and uncertainty; and internationally we have witnessed one of the most controversial US presidential elections in history.

Meadowhall, where Darren has worked for the past 22 years, has recently submitted a detailed SODQQLQJ DSSOLFDWLRQ WR 6KHÍŚHOG &LW\ &RXQFLO for a ÂŁ300 million Meadowhall Leisure Hall.

The extension is marked as the next phase of 0HDGRZKDOOĚľV HYROXWLRQ DQG ZLOO IROORZ D e million refurbishment which is underway and due to complete at the end of 2017.

But with change there also comes opportunity.

And one core opportunity for us all to grasp is ongoing collaboration and partnership to HQVXUH WKH UHJLRQĚľV HFRQRPLF JURZWK H[SODLQV Darren. A message that is core to many of WRGD\ĚľV QDWLRQDO DQG LQWHUQDWLRQDO WKHPHV WRR

The proposal comprises a 330,000 sq ft multi-level extension to be housed under an elegant glazed roof, which will add dining and entertainment options not currently available in the Centre. These include new restaurants, a state-of-the-art cinema to replace the existing cinema, a new cafĂŠ court, gym and additional leisure space to offer new experiences and activities, all of which will create a unique and RXWVWDQGLQJ GHVWLQDWLRQ IRU WKH 6KHÍŚHOG &LW\ Region.

“Working in cooperation with other Chambers and being a critical friend to the combined DXWKRULW\ DQG /RFDO (QWHUSULVH 3DUWQHUVKLS DV the aligned voice for business in this time of devolution is crucial� Darren comments.

“This is a major milestone for Meadowhall,�

Darren comments, “and follows months of detailed consultation to ensure the proposals UHÍĽHFW ZKDW SHRSOH ZDQW IURP FXVWRPHUV DQG community groups to retailers and restaurants.

There are several vibrant sectors and EXVLQHVVHV ZLWKLQ WKH 6KHÍŚHOG HFRQRP\

̸3HRSOH ZH KDYH VSRNHQ WR DFURVV WKH UHJLRQ are encouraged by the level of investment

being made, the quality of the design and DUFKLWHFWXUH WKH VLJQLͤFDQW OHYHOV RI QHZ employment and training opportunities generated, and that the plans are adding VRPHWKLQJ QHZ WR WKH 6KH͌HOG &LW\ 5HJLRQ ̚ 6KH͌HOG &LW\ &RXQFLO LV H[SHFWHG WR PDNH D decision in Spring 2017. And if granted the Leisure Hall will create 540 temporary jobs during its construction and up to 1,400 jobs once complete.

Darren concludes, “I am very proud to live and work within a city region that has proven its resilience and is looking towards a bright and exciting future.�

03

/LVD 3RJVRQ QDPHG QHZ %DUQVOH\ 5RWKHUKDP 3UHVLGHQW $CTPUNG[ 4QVJGTJCO %JCODGT KU RNGCUGF VQ EQPĆ’TO Lisa Pogson, joint Managing Director of Airmaster Air %QPFKVKQPKPI CU VJGKT Ć’TUV HGOCNG 2TGUKFGPV UKPEG VJG Chamber merger. /LVDĚľV IRFXV DV 3UHVLGHQW ZLOO EH RQ FRUH business and continuing to build on the work that has been ongoing, such as; engagement with Chamber members, Infrastructure and Connectivity, and collaboration across the City Region.

Commenting on the new appointment Lisa VDLG ̸:KHQ , OHIW VFKRRO DW ZLWK D KDQGIXO

"I have worked at every opportunity and have made fabulous friends and had some great VXSSRUW DQG PHQWRUV 6WLOO , QHYHU WKRXJKW ,̾G EHFRPH WKH ͤUVW ZRPDQ 3UHVLGHQW RI WKH MRLQW Barnsley & Rotherham Chamber OR that along the way I would achieve a Masters Degree in Management and become Joint Managing Director of a £12 million business this year - but here I am!�

RI DYHUDJH *&6(V D ORYH RI (QJOLVK DQ LQWHUHVW in property and buildings, with a willingness to work hard and help people, I was happy to start on a Youth Training Scheme, as an admin Ě´GRJVERG\Ěľ

Andrew Denniff, Chief Executive at Barnsley & Rotherham Chamber of Commerce said: “I am delighted that Lisa has been appointed our 3UHVLGHQW DQG , ORRN IRUZDUG WR ZRUNLQJ FORVHO\

with her over the next two years, during what will be an exciting time for everyone here at the Chamber.�

Airmaster joined the chamber as a member in 2011 and Lisa has since become a member of Representation Council, Audit & Finance Committee and also an active member of the Women in Business group.

7RZQ &HQWUH 'HYHORSPHQW PRYHV DQRWKHU VWHS FORVHU Rotherham Council has moved one step closer to its plans to regenerate Forge Island by agreeing to buy out the remaining long leases on the units on one of the key routes into the site.

The decision to purchase the leases on SURSHUWLHV LQ 5LYHUVLGH 3UHFLQFW ZKLFK VLWV EHWZHHQ 0LQVWHU *DUGHQV DQG )RUJH ,VODQG ZDV PDGH DW 5RWKHUKDP &RXQFLOĚľV &DELQHW DQG &RPPLVVLRQHUĚľV 'HFLVLRQ 0DNLQJ PHHWLQJ Cabinet Member for Jobs and the Local Economy Cllr Denise Lelliott said acquiring the four units would assist in the redevelopment of Forge Island and deliver wider town centre regeneration.

6KH VDLG ̸$ QXPEHU RI WHQDQWV LQ WKH 3UHFLQFW have already moved on to other locations in the town and only a few traders remain. Acquiring this site will enable the council to push ahead

04

with its plans to develop this area of the town centre. “Forge Island is a major feature in the town and its potential is already attracting a lot of LQWHUHVW IURP LQYHVWRUV :H DUH FRQͤGHQW WKDW this development will help to revitalise the VXUURXQGLQJ DUHDV QRW OHDVW WKH 3UHFLQFW DQG EH\RQG IRU WKH EHQHͤW RI UHVLGHQWV DQG YLVLWRUV Ěš 3ODQV IRU WKH VLWH ZHUH FRQVLGHUHG HDUOLHU WKLV year as part of the Town Centre Supplementary 3ODQQLQJ 'RFXPHQW $ QXPEHU RI URDGVKRZV were undertaken across the borough with residents saying they wanted a ‘thriving and ZHOFRPLQJ WRZQ FHQWUHĚľ ZLWK Ě´SOHQW\ WR GR GD\

DQG QLJKWĚľ 3ODQV IRU WKH )RUJH ,VODQG VLWH LQFOXGH D YLEUDQW leisure quarter comprising a mix of residential units and leisure developments, which complement the existing retail quarter.

Brief highlights from across the region

5HFRJQLWLRQ IRU )D\H The founder of BearHugs, Faye Savory, was awarded the NatWest Enterprise Award at the <RUNVKLUH DQG +XPEHU 3ULQFHĚľV 7UXVW &HOHEUDWH Success Awards.

7KH 3ULQFH V 7UXVW 6XFFHVV $ZDUGV KRQRXU WKH achievements of young people supported by the Trust. These young people have succeeded against the odds, improved their chances in life and had a positive impact on their local community.

The Enterprise Award recognises young people who have overcome barriers and achieved success in creating a business or a community or social enterprise, something which Faye achieved through support from the Trust.

In 2013 Faye had to give up work due to ill health, something which was later diagnosed as chronic Lyme Disease. This affected her mobility and her ability to carry out day-today tasks. Thanks to a care package from a friend, the idea for BearHugs was born and she

HQUROOHG RQWR WKH 7UXVWĚľV (QWHUSULVH 3URJUDPPH Commenting on her win, Faye said; â&#x20AC;&#x153;I was blown away to win the Natwest Enterprise $ZDUG DW WKH 3ULQFHĚľV 7UXVW &HOHEUDWH 6XFFHVV Awards in Leeds. Listening to the incredible stories of all of the nominees I felt privileged to be in the same room as amazing, resilient people and those who truly care about changing the lives of young people for the better.â&#x20AC;?

6KH̪HOG (QJLQHHULQJ )LUP GHYHORSV LQQRYDWLYH VDIHW\ VROXWLRQ IRU 7HVFR $ 6KH͌HOG HQJLQHHULQJ ͤUP KDV GHYHORSHG D bespoke maintenance solution for Tesco which aims to make working at height safer.

3&7 D VXE FRQWUDFW HQJLQHHULQJ ͤUP HPSOR\LQJ 70, collaborated with safety specialists HCL Safety to develop a modular access system for Tesco which enables safe access from one roof-top to another allowing maintenance and cleaning.

(QJLQHHUV DW 3&7 ZHUH FKDOOHQJHG WR design and manufacture a companionway ladder system which could be adjusted to accommodate different heights. In addition to meeting stringent safety standards, the ladder also needed to be extremely light to allow for manual handling.

-DPHV +DUGLQJ 7HUU\ PDQDJLQJ GLUHFWRU RI 3&7 VDLG ̸:H WKULYH RQ D FKDOOHQJH DW 3&7 DQG WKLV

project allowed us to demonstrate both our design expertise and fabrication skills. ̸,WĚľV LPSRUWDQW WR JHW ZRUNLQJ DW KHLJKW ULJKW Trips and falls whilst working at height account for 40 deaths and 4000 injuries each year. :HĚľYH GHYHORSHG D UDQJH RI ZRUNLQJ DW KHLJKW SURGXFWV RYHU WKH SDVW IHZ PRQWKV DQG ZHĚľYH also seen an increase in demand for bespoke projects like the one for Tesco.â&#x20AC;?

*LIWVĚ&#x192;)URP <RUNVKLUH ZLWK ORYH Talented Yorkshire artists and makers are selling unique and individually made items at an exclusive exhibition in the newly WUDQVIRUPHG &RRSHU *DOOHU\ XQWLO 6DWXUGD\ December.

Up until Christmas Eve the stunning gallery VSDFH ZLOO EH ͤOOHG ZLWK EHDXWLIXO JLIW LGHDV ranging from jewellery, textiles, ceramics and wooden products to glassware, accessories and stunning photographs. It is perfect for those looking for a more relaxed shopping

experience away from the hustle and bustle of the crowded high street.

Artists have been handpicked for the exhibition and those displaying work includes David Noble, Charlotte Whitmore, Betty Hall and Louis 3KLOEXUQ

$V ZHOO DV WKH VXUSULVLQJ DPRXQW RI ͤQH DUW which includes masterpieces by world class artists, its current exhibition From Yorkshire with love offers the opportunity to purchase some stunning gift ideas. The exclusive displays offer a refreshing alternative to the high street shopping experience.â&#x20AC;?

&OOU 5R\ 0LOOHU &DELQHW 6SRNHVSHUVRQ IRU 3ODFH VDLG ̸7KH UHFHQWO\ WUDQVIRUPHG &RRSHU *DOOHU\ is lovely place to visit to enjoy wonderful works of art in a peaceful and tranquil atmosphere.

05

IKEA's £60M KPXGUVOGPV KP 5JGHÆ&#x2019;GNF Home furnishing retailer, IKEA, has shared the latest developments in the construction of its PGY 5JGHÆ&#x2019;GNF UVQTG FWG VQ QRGP UWOOGT IKEA will be bringing its expertise in inspiring home furnishing solutions to the local area, as well as offering a new retail experience for residents. Renowned for its quality product offering, affordability and placing the customer at the centre of its vision, the retailer is making D e PLOOLRQ LQYHVWPHQW LQ WKH ORFDO HFRQRP\ 7KH QHZ 6KHͦHOG VWRUH ZLOO EHFRPH WKH 20th IKEA store in the UK and will include a restaurant, Market Hall, Showroom, SMALAND playroom and will offer customers a complete range of convenient services including home delivery, assembly, planning and exchanges.

&UHDWLQJ QHZ MREV The retailer aims to have a wholly positive impact on local residents by creating 350 local jobs when the store opens. The brand is looking to hire people who are curious about life at home and have a passion for home furnishings and customer service, with positions available in areas as diverse as sales, customer service, interior design, hospitality and logistics. ,.($ ͤUPO\ EHOLHYHV WKDW KDSS\ FR ZRUNHUV are the driving force behind its success, and

as such is a principal partner in the Living :DJH )RXQGDWLRQ ,Q $SULO LW ZDV WKH ͤUVW country-wide major retailer to begin paying all of its employees the independently set Living Wage, currently £8.45 per hour.

The store will also provide inspiration and products that will enable customers to live a more sustainable life at home.

,QWHUHVW LQ YDFDQFLHV DW ,.($ 6KHͦHOG KDV therefore already been strong, with a recent job fair organised by the company attracting an impressive 2,000 visitors.

IKEA is committed to investing in the local area and having a positive effect on residents, customers and co-workers.

7KH 8.˹V PRVW VXVWDLQDEOH ,.($ VWRUH WR GDWH ,.($ 6KHͦHOG ZLOO EH %5(($0 FHUWLͤHG WR FRQWLQXH ,.($̵V FRPPLWPHQW WR KDYLQJ D positive impact on people and the planet. It will EH WKH UHWDLOHU̵V PRVW VXVWDLQDEOH VWRUH WR GDWH incorporating proven sustainable solutions for design, material, equipment and operations.

This will include green technologies such as photovoltaic panels and rainwater harvesting and using only LED lighting in the store. The new launch will also strive to achieve zero waste.

,QYHVWLQJ LQ WKH ORFDO DUHD DQG WUDQVSRUW QHWZRUN

The two-story 31,500m2 site went through a thorough public consultation, in which most were in favour of the proposed application, as ZHOO DV DSSURYDO IURP 6KHͦHOG &LW\ &RXQFLO 6LWXDWHG QH[W WR WKH 0HDGRZKDOO 5HWDLO 3DUN the new store will be well served by existing and proposed public transport networks, LQFOXGLQJ WKH &DUEURRN 6KHͦHOG 6XSHUWUDP stop and the proposed bus rapid transit system.

The company will also be investing in reducing HPLVVLRQV IURP WKH FXUUHQW EXV ͥHHW WKDW VHUYHV WKH DUHD UHGXFLQJ WKH LPSDFW RI WUDͦF around the store and improving local roads and WUDͦF ͥRZ 7KLV LQFOXGHV DQ LQYHVWPHQW LQ 6KHͦHOG &LW\ &RXQFLO̵V SURSRVHG 7LQVOH\ /LQN 5RDG DQG these improvements will be put in place ahead RI WKH VWRUH̵V RSHQLQJ WR HQVXUH PLQLPDO disruption to the area. $V SDUW RI ,.($̵V FRPPLWPHQW WR FUHDWLQJ a better every day for many people, it looks IRUZDUG WR ODXQFKLQJ WKH QHZ VWRUH LQ 6KHͦHOG in summer 2017.

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# PGY 5JGHĆ&#x2019;GNF RTGOKWO DTCPF NCWPEJGU VJKU OQPVJ CU %QHĆ&#x2019;MC OQXGU KPVQ /GCFQYJCNN introducing a new no nonsense approach to coffee drinking. :KDW LV &RÍŚND" 7KH QDPH FRPELQHV Ě´FRIIHHĚľ ZLWK ̴ͤND )LND SURQRXQFHG IHH ND ZKLFK LV a Swedish custom, a kind of social coffee break where people gather to have a cup of coffee or tea and a few nibbles. A spokesperson for the brand says: â&#x20AC;&#x153;Fika is such an important part of life in Sweden that it is both a verb and a QRXQ 7KLV LV SHUIHFW UHÍĽHFWLRQ RI RXU GHVLUH WR create a personable and stylish meeting place for friends. ̸$W WKH KHDUW RI WKH &RÍŚND EUDQG LV WKH philosophy of serving good quality but affordable coffee in style, something we WKRXJKW 0HDGRZKDOO FRXOG EHQHͤW IURP Ě° D

contemporary stylish cafĂŠ supplying locally sourced produce in an airy and friendly environment. â&#x20AC;&#x153;The goal was to present a new bold option to consumers rather than following the trends set by the established larger coffee shop brands.â&#x20AC;? &RÍŚND ERDVWV D QR QRQVHQVH DSSURDFK 2QH size cup â&#x20AC;&#x201C; own brand â&#x20AC;&#x201C; premium. All produce LV VXSSOLHG IUHVK DQG GDLO\ IURP 6KHÍŚHOG suppliers from popular local favourites such as Our Cow Molly, #brownies, Cocoa Wonderland and Tipple Tails.

The interior is designed by local boutique agency Branding by Tonik and is a fresh modern take on the everyday coffee shop.

'HVLJQ LV SXUSRVHIXOO\ NHSW UHͤQHG DQG OLJKW giving the venue a very relaxed cool vibe.

Light, modern, stylish and warm, oozing with W\SLFDO 6FDQGLQDYLDQ FRRO &RÍŚND LV PRUH WKDQ MXVW DQRWKHU FRIIHH VKRS ,WĚľV FRIIHH ZLWK friendsâ&#x20AC;Ś and a bit more! &RÍŚND RSHQV LWV GRRUV RQ VW 'HFHPEHU DQG LV located on the Upper High Street entrance by River Island and Zara.

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9QTMKPI VQIGVJGT VQ CEJKGXG &GUVKPCVKQP 5VCVWU HQT 5JGHĆ&#x2019;GNF As part of our commitment to supporting inward investment and business needs, The Source are working together with local partners ZLWK WKH DLP WR PDNH 6KHÍŚHOG D :RUOG+RVW Destination and we are committed to achieving WorldHost Destination status for the whole 6KHÍŚHOG &LW\ 5HJLRQ :H ZDQW \RX WR EH SDUW of the campaign to get Destination Status for 6KHÍŚHOG WorldHost customer service training has been used to train over 200,000 people in the UK and one million people worldwide and provides a gold standard for any business that relies on a day-to-day interaction with customers.

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Our aim is to achieve destination status for 6KHÍŚHOG E\ 6XPPHU LQ UHDGLQHVV IRU WKH 6SHFLDO 2O\PSLF *DPHV ZKLFK ZLOO EULQJ thousands of athletes, spectators and support VWDII WR 6KHÍŚHOG DQG WKH ZLGHU UHJLRQ The campaign will see thousands of workers, from taxi drivers and waitresses to shop assistants and city centre Ambassadors, equipped to deliver a world-class standard in FXVWRPHU FDUH E\ WKH WLPH 6KHÍŚHOG VWDJHV WKH 2017 Special Olympics next August.

Dale Robinson, Head of Sales, Marketing and 35 DW 7KH 6RXUFH DQG WKH &KDLU RI WKH 6KHÍŚHOG

WorldHost steering group explains, â&#x20AC;&#x153;There DUH DWKOHWHV FRDFKHV DQG VSHFWDWRUV ÍĽRRGLQJ LQWR WKH FLW\ GXULQJ WKH four-day national sporting event for children and adults with intellectual disabilities and we want to make sure as a city, and region, we are ready to deliver excellent service. â&#x20AC;&#x153;To achieve that golden objective we need EXVLQHVVHV LQ 6KHÍŚHOG WR JHW EHKLQG XV DQG support the campaign.â&#x20AC;?

The gold standard for customer service What is WorldHost?

Worldhost is a training programme from &DQDGD WKDW ZDV DGDSWHG E\ 3HRSOH VW IRU the UK market and The Source has been an accredited trainer since 2011 and it was used WR WUDLQ WKH /RQGRQ 2O\PSLF *DPHV Makers.

The 2012 games-makers were renowned for their welcome and customer service that went above and beyond - and helped the UK rank in the global top 10 for visitor welcome for the ͤUVW WLPH HYHU â&#x20AC;&#x153;WorldHost programmes encourage staff to go that extra mile, create stand-out experiences for their customers and deliver the Wow Factor,â&#x20AC;? said Joanne Lodge, one of four WorldHostaccredited tutors at The Source Skills Academy at Meadowhall. â&#x20AC;&#x153;They provide a gold standard in training that can be tailored to any business. Trainers are quality-assured and are regularly tested to ensure continuing excellence of delivery.â&#x20AC;?

the importance of excellent customer service, help staff to communicate PRUH HIIHFWLYHO\ DQG HÍŚFLHQWO\ ZLWK customers and to demonstrate attentiveness to customer needs.

Steve Salisbury, Facilities Manager of Incentive Facilities Management Ltd, who manage the facilities at Crystal 3HDNV ZKR KDYH WKLV \HDU JDLQHG WorldHost recognition said; â&#x20AC;&#x153;I have been involved in customer service roles for 20 years and had heard that WorldHost was being billed as a totally new concept. I was keen to see what all the fuss was about. â&#x20AC;&#x153;It swiftly became apparent that :RUOG+RVWĚľV SKLORVRSK\ ZDV QRW about up-selling, which so many customer care schemes focus on, but on listening to the customer and treating them as individuals with very individual needs.â&#x20AC;?

The courses aim to provide an understanding of

Recognition for your business

Training

By backing the campaign and training more than 50% of frontline staff, businesses can gain their own WorldHost recognised business status.

WorldHost programmes are modern, interactive and energetic and will really help your people to learn and remember the basic principles of great customer service.

:KHQ \RX EHFRPH :RUOG+RVW UHFRJQLVHG \RX̾OO JHW DQ R͌FH FHUWLͤFDWH DQG VWLFNHU WR VKRZ RII your business and a badge you can use on your website and social media.

There are six courses available: Ě˝ 3ULQFLSOHV RI &XVWRPHU 6HUYLFH Ě˝ Customers with Disabilities Ě˝ 6DOHV 3RZHUHG %\ 6HUYLFH Ě˝ Ambassador Workshop Ě˝ Service Across Cultures Ě˝ Frontline Management Solutions

7KHVH FRXUVHV DUH GHVLJQHG WR EULQJ EHQHͤWV to your business and could help to â&#x20AC;&#x201C; increase UHYHQXH DQG VDOHV FUHDWH FRQͤGHQW DQG empowered employees and improve customer service ratings.

7KH PDLQ EHQHͤW WR JDLQLQJ :RUOG+RVW recognition is that by displaying the logo, your customers will know you have invested in giving a great experience and that your staff will be attentive to their needs and deliver excellent customer service.

,I \RXËšG OLNH WR JHW \RXU EXVLQHVV :RUOG+RVW UHFRJQLVHG DQG VXSSRUW RXU 'HVWLQDWLRQ 6KHĚŞHOG FDPSDLJQ FRQWDFW XV WRGD\ RQ RU HPDLO HQTXLULHV#WKHVRXUFHDFDGHP\ FR XN

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$UH \RX UXQQLQJ D EXVLQHVV LQ WKH UHJLRQ DQG ZDQW WR DFFHVV WKH EHVW SRVVLEOH VXSSRUW WR HQDEOH \RXU EXVLQHVV WR GHYHORS DQG JURZ" 7KH *URZWK +XE SURYLGHV EXVLQHVV VXSSRUW and advice to any businesses across the local area and will be the single point of contact for EXVLQHVVHV LQ WKH 6KH͌HOG &LW\ 5HJLRQ 7KH *URZWK +XE R͌FLDOO\ ODXQFKHG LQ $SULO DQG DFWV DV D FHQWUDO FRQWDFW SRLQW IRU businesses to access specialist support in a number of key areas including accessing ͤQDQFLDO VXSSRUW JUDQWV IRU WUDLQLQJ DQG VNLOOV development, starting up a business, also helping businesses with exporting and to become more innovative and competitive. ,W FRYHUV WKH QLQH ORFDO DUHDV RI 6KH͌HOG 'RQFDVWHU 5RWKHUKDP %DUQVOH\ &KHVWHUͤHOG North East Derbyshire, Bolsover, Derbyshire Dales and Bassetlaw.

As well as numerous partners delivering VXSSRUW WKH *URZWK +XE KDV LWV RZQ H[SHUW team of eight advisors who have a combined 200 years of senior business experience covering a variety of industries and sectors.

7KH 6KHÍŚHOG &LW\ 5HJLRQ *URZWK +XE LV RQH of 38 growth hubs across the whole of UK. 7KH *URZWK +XE RIIHUV D e P %XVLQHVV Investment Fund, a Skills Bank Fund of more than ÂŁ17m, and access to the allocated

6KHÍŚHOG &LW\ 5HJLRQ (XURSHDQ 6WUXFWXUDO Funds of approximately ÂŁ90m, all to support our region and our local businesses to grow and develop. +HDG RI WKH 6KHÍŚHOG &LW\ 5HJLRQ *URZWK +XE 'DYLG *ULPHV VDLG ̸:H FDQ KHOS DPELWLRXV business people where they are interested in JURZLQJ WKHLU EXVLQHVV ZKHWKHU LWĚľV E\ KHOSLQJ access funding, upskilling staff or providing DGYLFH DQG PHQWRULQJ WKH *URZWK +XE LV WKH place to go for business support.â&#x20AC;?

6LQFH LWV ODXQFK WKH *URZWK +XE KDV KHOSHG hundreds of businesses, including an environmental agency, which has been given specialist advice and support in developing a marketing and customer engagement strategy E\ RQH RI WKH *URZWK +XE̾V RZQ DGYLVRUV ,W KDV DOVR UHFHQWO\ KHOSHG D &KHVWHUͤHOG EDVHG IT company move into its new premises by providing grant support through the Business Investment Fund. The company is now expecting to create 12 new jobs in the next two years.

7KH *URZWK +XE KDV DOVR VXSSRUWHG D YLGHR production company in Barnsley grow and expand and be able to take on new members

of staff who were previously working as freelancers. The company has since been chosen as a supplier for three TV advertising organisations, has started making adverts for channel 4 and has seen other work being shown at cinemas around the country.

'DYLG *ULPHV VDLG ̸:H̾YH DOUHDG\ VHHQ VRPH great success stories in the short space of WLPH ZH̾YH EHHQ RSHUDWLQJ DQG WKLQJV DUH UHDOO\ VWDUWLQJ WR FRPH WRJHWKHU QRZ IRU WKH *URZWK +XE 7KH JUHDW WKLQJ DERXW WKH *URZWK +XE is that with the numerous partners that we have on board we can help any business in the region. ̸:H̾UH UHDOO\ H[FLWHG DERXW WKH IXWXUH DQG seeing all our hard work come to fruition.

(YHU\RQH LV ZRUNLQJ WRJHWKHU DQG ZHĚľUH VHHLQJ results at companies around the region on the back of this.â&#x20AC;?

7KH *URZWK +XE FDQ EH FRQWDFWHG YLD telephone or email. For more information about WKH 6KHÍŚHOG &LW\ 5HJLRQ *URZWK +XE JR WR www.scrgrowthhub.co.uk or HPDLO JURZWKKXE#VKHÍŚHOGFLW\UHJLRQ RUJ XN or phone 03330 00 00 39

&TCPUĆ&#x2019;GNF EJQUGP HQT new Retail Development &TCPUĆ&#x2019;GNF 2TQRGTVKGU VJG $CTPUNG[ DCUGF EQORCP[ URGEKCNKUKPI in retail led regeneration schemes, has been appointed as a development partner at the Waverley development in Rotherham.

5JGHĆ&#x2019;GNF DCUGF +% +PPQXCVKQPU C NGCFKPI FGUKIPGT <RUNVKLUH V ODUJHVW HYHU EURZQͤHOG PL[HG XVH and commercial development which is set to UWRRNKGT CPF FKUVTKDWVQT QH FKUVKPEVKXG JQOGYCTGU IKHVU development at Waverley is being brought create a high quality local centre.

CPF UGCUQPCN RTQFWEVU KU VQ RWTEJCUG JKUVQTKE VJTGG forward by landowner and developer, Harworth UVQTG[ RTGOKUGU KP 5JGHĆ&#x2019;GNF CPF JKTG CFFKVKQPCN UVCHH 'UDQVͤHOG ZRUNV LQ SDUWQHUVKLS ZLWK ORFDO *URXS SOF $SSURYHG LQ DV WKH ODUJHVW HQNNQYKPI c OKNNKQP KP HWPFKPI HTQO 5CPVCPFGT stakeholders and its latest scheme, the most complex, planning application ever impressive ÂŁ50m Fox Valley, has transformed a considered by Rotherham Council, outline %QTRQTCVG %QOOGTEKCN

steel stockholding yard into a vibrant mixed use approval was granted for a new 3,890 home 6TKUVCP %QYGNN HQTOGF +% +PPQXCVKQPU KPKVKCNN[ KP YJGP JG FGUKIPGF CPF NCWPEJGF community across 741 acres. town centre development at Stocksbridge.

As house building progresses at pace, the proposed local centre has been relocated to sit EHWZHHQ WKH $03 DQG UHVLGHQWLDO DUHDV ODQG SUHYLRXVO\ NQRZQ DV +LJKͤHOG &RPPHUFLDO where the AMRC Training Centre is located and ZKHUH D 0DUVWRQ V RSHQHG D QHZ EXLOG SXE LQ 2014.

CP KPPQXCVKXG PGY RTQFWEV HQT FKURNC[KPI %JTKUVOCU ECTFU KP VJG JQOG +V RTQXGF CP 3URSRVHG SODQV LQFOXGH D VT IW KRWHO KPUVCPV UWEEGUU CPF QXGT VJG EQWTUG QH VJG PGZV VYQ [GCTU %CTF *CPI 7RU6/ YQP Harron Homes, Taylor Wimpey and Barratt A consultation event held on the Waverley ZLWK URRPV DQG D UHVWDXUDQW D VT OWNVKRNG CYCTFU 6GP [GCTU NCVGT CPF +% +PPQXCVKQPU JCU GZRGTKGPEGF UVTQPI FGOCPF ft supermarket unit, 20 further units for retail KDYH EXLOW KRPHV EHWZHHQ DQG site showed the inspiration for the new local for its expanding range of products, made up of its own portfolio of brands and whilst one million sq ft has already been built products centretofollowed that of theAsFox Valley scheme and other uses suchfrom as gym andPark private label design projects.

The company now supplies many of the is relocating Sheafand Bankleisure Business part of its expansion, the company most trusted names in British retailing, with coverage in over ZKLFK KDG EHHQ FDUHIXOO\ GHVLJQHG WR UHÍĽHFW 5,000 retail outlets in DW WKH $GYDQFHG 0DQXIDFWXULQJ 3DUN $03 IRU restaurants, a bus interchange, medical centre KP *GGNG[ CPF JCU RWTEJCUGF %GOGZ *QWUG QP 5CXKNG 5VTGGV 6JG EQOOGTEKCN UKVG YKNN VJG 7- JQUV VJG EQORCP[ŨU QHĆ&#x2019;EGU FGUKIP UVWFKQ CPF UJQYTQQO 6JG 5JGHĆ&#x2019;GNF QHĆ&#x2019;EG QH NCY occupiers such as Rolls-Royce and Boeing.

WKH DUHD V ULFK LQGXVWULDO KHULWDJH DV ZHOO and over 400 car parking spaces.

as answering the need forĆ&#x2019;TO +TYKP /KVEJGNN CFXKUGF QP VJG TGNQECVKQP CPF EQORNGVGF CNN VJG NGICN CURGEVU QH C a new retail and

6TKUVCP %QYGNN &KTGEVQT +% +PPQXCVKQPU UCKF ĹŤ9G CTG ITCVGHWN VQ 5CPVCPFGT %QTRQTCVG 3ODQV DUH QRZ SURJUHVVLQJ IRU :DYHUOH\ :DON commercial heart." %QOOGTEKCN HQT IKXKPI WU VJG QRRQTVWPKV[ VQ VCMG VJG DWUKPGUU VQ VJG PGZV NGXGN piece the jigsaw between theforresidential in demand our product ranges from our fantastic strong increase Wethe have seenof customer base. The move will allow us to display our products in a realistic retail environment in the new showroom, whilst developing our in-house design capabilities. +ŨO GZEKVGF PQV LWUV D[ VJG QRRQTVWPKVKGU KP VJG 7- DWV CNUQ KPVGTPCVKQPCNN[ CU YG GPVGT the next phase of expansion.â&#x20AC;?

complicated purchase.

The new premises, built in 1903, were originally known as part of Albion Works and were once home to metal dealers Thomas Ward Ltd - a company which a century ago supplied thousands of tons of recycled metal every day to the countryâ&#x20AC;&#x2122;s steel Ć&#x2019;TOU HQT VJG YCT GHHQTV 9CTFU DGECOG HCOQWU KP 5JGHĆ&#x2019;GNF CU HTQO KV GORNQ[GF the services of an elephant called Lizzie to haul heavy loads of steel and machinery through the cityâ&#x20AC;&#x2122;s streets. The companyâ&#x20AC;&#x2122;s own horses had been taken off to the front for use by the military.

# $WU[ (KTUV ;GCT HQT 5JGHĆ&#x2019;GNF $KF

+% +PPQXCVKQPU JCU CNTGCF[ FGXGNQRGF UVTQPI VTCFKPI TGNCVKQPUJKRU YKVJ UWRRNKGTU KP #UKC CPF VJG HWPFKPI HTQO 5CPVCPFGT %QTRQTCVG %QOOGTEKCN YKNN CNUQ DG WUGF VQ GZRNQTG HWTVJGT KPVGTPCVKQPCN VTCFKPI QRRQTVWPKVKGU 6JG Ć&#x2019;TO JCU UGV WR C UJQYTQQO in the Far East and, with support from Santanderâ&#x20AC;&#x2122;s global network and international expertise, is forecasting a stronger contribution to its growth from overseas Manager Diane Jarvis said: â&#x20AC;&#x153;We have led the stakeholders. &OHDQHU

+VŨU LWUV QXGT C [GCT UKPEG VJG 5JGHĆ&#x2019;GNF $WUKPGUU +ORTQXGOGPV &KUVTKEV QT $+& UVCTVGF QP KVU &QPPC $WVNGT 4GNCVKQPUJKR &KTGEVQT 5CPVCPFGT %QTRQTCVG %QOOGTEKCN UCKF ĹŤ9G CTG LQWTPG[ VQ FGNKXGT Ć&#x2019;XG OCLQT RTQITCOOGU QH YQTM XQVGF HQT D[ VJG EKV[ EGPVTGŨU DWUKPGUUGU delighted to provide funding to support a great local entrepreneur and to help enable

VJG ITQYVJ QH CP GZEKVKPI DWUKPGUU Ť QPG VJCVŨU ETGCVKPI CFFKVKQPCN LQDU KP VJG EKV[ +% (DVLHU Innovations has a clear plan for expansion, driven by innovative and stylish products way on our own campaigns and also been CPF C ITGCV PGVYQTM QH EWUVQOGTU CPF +ŨO EQPĆ&#x2019;FGPV VJCV KV YKNN EQPVKPWG VQ DG C OCLQT $QWL JUDÍŚWL FDPSDLJQV D VSULQJ FOHDQ IRU A city that is easy to access, easy for everyone The companyâ&#x20AC;&#x2122;s partners success isinalso partly due to the apprenticeship scheme they supporting many valuable projects success story.â&#x20AC;? businesses and access tolocal a Clean Team WR ͤQG WKHLU ZD\ DURXQG DQG KDV WKH IDFLOLWLHV have developed with help from The Source Skills Academy. They have taken on 7 ZKLFK ZH IHOW ZRXOG EH JRRG IRU 6KHÍŚHOG FLW\ IRU OHY\ SD\HUV DOO KHOS EXVLQHVVHV ͤJKW WKH people need - the recently launched community apprentices in roles such as Administration level 2 and level 3 which has allowed centre as a whole and, most importantly, the scourge of tagging in the city centre and a toilet scheme is just one of the programmes them to boost their workforce and invest in local talent.

businesses we represent.â&#x20AC;?

7KH SURJUDPPHV IDOO XQGHU ͤYH NH\ WKHPHV

provide cleaner environment generally. The BID also supported the amazing Feature Walls street art project this autumn which turned the

planned to support this work, encouraging businesses to allow free access to their toilet facilities, with maps and signposting for

FLW\ LQWR DQ RSHQ DLU DUW JDOOHU\ IRU WKH EHQHͤW RI thousands.

visitors.

%XVLHU Unique art works that reveal hidden words when it rains and a new drive to boost the early

6DIHU

evening economy are just some of the work that has taken place. The BID was a supporting SDUWQHU IRU WKH +HUG RI 6KHÍŚHOG D IXQGUDLVHU

Retail & Service

Business Matters 7RJHWKHU

7KH %,'ĚľV 3ROLFH 6HUJHDQW 0DWWKHZ %XUGHWW KDV worked closely with city centre businesses and %QPVCEV organisations to build strong links and provide

The BID is a voice for 2,000 businesses which WRJHWKHU FDQ GHOLYHU FKDQJH IRU WKH EHQHͤW RI

6KHÍŚHOG FLW\ FHQWUH LQ WKH \HDUV DKHDG

IRU WKH &KLOGUHQĚľV +RVSLWDO &KDULW\ DV ZHOO DV a special way to bring more footfall into the

Find out more about all the projects at advice and support when they &CNG 4QDKPUQP"VJGUQWTEGCECFGO[ EQ WM need it. Sergeant ZZZ VKHĚŞHOGELG FRP Burdett works closely with partner agencies

centre, with an estimated 180,000 people taking part.

to provide rough sleepers with the help and support they need and the BID is also a key SDUWQHU LQ WKH QHZ +HOS XV +HOS FDPSDLJQ

to support those who are begging on the city centre streets.

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Gala Tent re-ignites Electric Avenue 4QVJGTJCO DCUGF )CNC 6GPV .VF JCU JGNRGF DTGCVJG PGY NKHG KPVQ 'NGEVTKE #XGPWG QPG QH .QPFQP U most famous market streets. *DOD 7HQW ZHUH DSSRLQWHG E\ /DPEHWK &RXQFLO after winning a competitive tender to provide temporary market structures which forms part of a million pound makeover of the worldfamous Electric Avenue arcade, funded through WKH 0D\RU RI /RQGRQ V +LJK 6WUHHW )XQG Heritage Lottery Fund and Lambeth Council.

*DOD 7HQW KDV GHYHORSHG D UDQJH RI EHVSRNH PDUTXHH DQG JD]HERV DLPHG VSHFLͤFDOO\ at market owners, which have been used to support a range of weekly events taking place across the UK through its partnerships with a number of local authorities and outdoor market organisers.

The temporary structures will be used to replace older outdated market stalls and will complement the extensive overhaul of Electric Avenue which has seen the installation of new LED lighting, the creation of new hard landscaping and new power units for market traders.

-DVRQ 0DFH PDQDJLQJ GLUHFWRU RI *DOD Tent, said: "It is an honour for us to see our marquees and gazebos as the focal point to one of the most famous markets held in the UK. Electric Avenue is a world famous street, with an equally iconic market. We worked closely with Lambeth Council throughout the summer DQG WKH\ ZLOO EH DEOH WR EHQHͤW IURP RXU WRXJK

GXUDEOH DQG ͼH[LEOH UDQJH RI SURGXFWV ZKLFK KDYH EHHQ VSHFLͤFDOO\ GHYHORSHG ZLWK PDUNHW owners and traders in mind.

6WUHHW WUDGHUV ZLOO EHQHͤW IURP D EUDQG QHZ PDUNHWSODFH DQG LW V SODLQ WR VHH WKH ZRUN undertaken will help to play a vital role in regenerating the locality. It has been a real pleasure to support this exciting regeneration SURMHFW DQG LW V EHHQ DQ LQWHUHVWLQJ HQMR\DEOH SURMHFW WKDW ZH UH SURXG WR KDYH FRQWULEXWHG towards."

Baby Boutique really Blossoms ;QWPI DWUKPGUU YQOCP -CVKG %JGGVJCO KU EGNGDTCVKPI VJG DKTVJFC[ QH JGT $CD[ $NQUUQO Boutique by moving to larger premises. .DWLH ODXQFKHG KHU VWRUH LQ 2FWREHU DV SDUW RI 5RWKHUKDPĚľV 3RS XS 6KRS LQLWLDWLYH 7KURXJK 5RWKHUKDP <RXWK (QWHUSULVH 5<(

and a grant from UK Steel Enterprise Baby Blossom Boutique was able to move from an RQOLQH EXVLQHVV LQWR WKH +LJK 6WUHHWĚľV ,PSHULDO Buildings.

12 months on, Katie is looking to expand her stock and has moved to a larger unit but staying loyal Rotherham town centre. The new shop at the Old Town Hall opened its doors on Saturday, 12th November.

.DWLH VD\V ̸:H KDYH KDG D IDQWDVWLF ͤUVW \HDU in the beautiful Imperial Buildings thanks to such loyal support from my lovely customers!

The move to the Old Town Hall means Baby Blossom is more accessible for my customers travelling by bus or carâ&#x20AC;?.

The larger unit allows Katie to expand her Baby Blossom range as she has seen the demand for older clothing ranges. â&#x20AC;&#x153;I have been asked time and time again to stock older clothes for my customers who have older children as well,â&#x20AC;? said Katie,

â&#x20AC;&#x153;The increased space means I am now able to stock clothing up to 8 years which has doubled my previous range and my customers are now able to shop here for longer. I have really got to know a number of my customers and their little ones so it is lovely that they can keep shopping with me as they grow.â&#x20AC;?

Katie will continue to stock a range of clothing for newborn to toddler as well as Jelly Cat soft toys but hopes to stock more giftwear, books and Spanish baby clothing.

2YHU \RXQJ SHRSOH ZKR KDYH VWUXJJOHG WR ̨QG ZRUN DUH FHOHEUDWLQJ DIWHU FRPSOHWLQJ D QHZ SUH HPSOR\PHQW WUDLQLQJ SURJUDPPH %ULJKW /LJKWV The Bright Lights programme was funded by British Land, and was rolled out across six of its shopping centres, in partnership with 7KH 6RXUFH 6NLOOV $FDGHP\ *URXSV RI WR 24-year-olds from across the UK completed a ͤYH ZHHN SURJUDPPH WKDW FRPELQHG FODVVURRP learning with work placements at retailers, including Tesco, House of Fraser, HMV, B&Q, ASDA and Boots, with the aim of providing unemployed young people with the skills they need to build a career in customer service.

Trainees were awarded a BTEC Level 1 in Retail .QRZOHGJH D :RUOG+RVW 3ULQFLSOHV RI &XVWRPHU 6HUYLFH TXDOLͤFDWLRQ DQG /HYHO &,(+ $ZDUG in Health and Safety and celebration events took part across the six centres at Meadowhall, St Stephens in Hull, New Mersey, Teesside, 6HUSHQWLQH *UHHQ DQG %HDXPRQW LQ /HLFHVWHU Commenting on her experience, Maraam Awadh said, â&#x20AC;&#x153;I was nervous about going into SODFHPHQW EXW HYHU\RQH DW 3KDVH (LJKW KDV been lovely, really supportive. Thank you to Julia and the team, I have done a lot of training with them and with The Source and have a much better understanding of how it all works QRZ , ZRXOG ORYH WR ZRUN IRU 3KDVH (LJKW Ěš

Tom Robinson who has secured a position through the training said, â&#x20AC;&#x153;HMV was my ideal choice for placement and I have really enjoyed being there. I have been on the till and dealt with a lot of customers. The placement and the training have all been massively positive and I am looking forward to working there over &KULVWPDV 7KDQNV WR $QG\ DQG 3HWH DW +09 and everyone else involved.â&#x20AC;?

The event was attended by centre staff, retailers, friends and family and representatives from British Land as well as local councillors DQG 03V 0HDGRZKDOO FHQWUH GLUHFWRU 'DUUHQ 3HDUFH VDLG ̸:H̾UH H[WUHPHO\ SURXG RI RXU %ULJKW /LJKWV̾ WUDLQHHV WKH\̾YH VKRZQ JUHDW GHGLFDWLRQ GXULQJ their work placements.

7KHUH LV D ORW RI \RXQJ WDOHQW LQ 6KHÍŚHOG DQG we, together with our retailers and restaurants, are so happy to have been involved in the programme and offer some of our trainees jobs as we head into the busy Christmas period."

have been offered permanent or temporary roles at the centre with over 30 of the young people now in work.

Dianne Wainwright, head of operations at The Source Skills Academy, said: "Our partnership with the centres through the Bright Lights pre-employment training programme has meant that young, unemployed people across the six sites have had the chance to receive TXDOLͤFDWLRQV DQG KDQGV RQ ZRUN H[SHULHQFH VR WKDW WKH\ UH DEOH WR VWDUW EXLOGLQJ D FDUHHU LQ modern retail and hospitality.

"Our Bright Lights trainees worked really hard and we felt proud to see them be formally recognised for their achievements.â&#x20AC;?

The Bright Lights pre-employment training programme has been funded further and will double in size next year.

Email brightlights@thesourceacademy.co.uk for more information about the programme and how to apply.

Many of the retailers and restaurants were so LPSUHVVHG ZLWK WKH WUDLQHHV SRWHQWLDO PDQ\

Our new Marketing Assistant, Olivia Chapman has set herself a shopping challenge this year. Hereâ&#x20AC;&#x2122;s what sheâ&#x20AC;&#x2122;s got to say: Everyone loves Christmas but like me some SHRSOH DUHQ̵W D IDQ RI &KULVWPDV VKRSSLQJ During the festive period, shoppers pour into high street stores creating a buzzing, yet SUHVVXUHG DWPRVSKHUH LQWR ͤQGLQJ WKDW SHUIHFW gift, only to get home and remember that you KDYH IRUJRWWHQ WR JHW 8QFOH -LP̵V VSHFLDO VRFNV and then the shopping expedition starts all over again. , ORYH JLYLQJ JLIWV DQG WKH MR\ RI WU\LQJ WR ͤQG the right present for that certain person, whether a parent, sibling, child or friend, but Christmas can somehow feel different.

Every Christmas I have a shopping list of gifts that I know people would love, want or need but then would buy out of desperation for those who give you no hint of a gift idea. This made me realise that I was buying out of convenience and losing the thought and enjoyment of those gifts altogether. So this year I decided to make a change - my Christmas presents would now have character, worth, a story behind them and also I would save myself some pennies for more mulled wine!

shop with the notion of it being meaningful, creating stories and taking time to stop and think.

During my shopping experience I realised how much space I had to move in the shop, which made my mind at ease when rummaging around the shelves and rails. There were moments I got lost in the experience and enjoyed the uncertainty of what I was going to ͤQG QH[W I purchased my Christmas cards, wrapping paper, decorations and sweet treats from a larger Oxfam shop. The thought of donating to charity, not having to queue and sticking to my charity shop gift rule I came away feeling extremely pleased and Christmassy!

What did I buy?

6WRUH 563&$ Total Spend - £2.50 5HWDLO 3ULFH e Item - â&#x20AC;&#x2DC;101Romantic Weekends in Europe %RRN̵ We all know that active couple who love to WUDYHO 7KLV JLIW LV SHUIHFW DV LW̵V WKRXJKWIXO creative and Inspiring.

Handy Tip - If the book is marked, wipe it down with window and glass wipes, and write a note inside making it personal.

6WRUH %DUQDUGR˹V If your family turn their nose up at the charity shop idea, you can always make it a fun experience by suggesting everyone purchase D ̴3HFXOLDU̵ LWHP DQG SXWWLQJ D FRPLFDO VSLQ RQ WKH FRQFHSW ZKR ZRXOGQ̵W ͤQG LW IXQQ\ VHHLQJ GDG HDWLQJ &KULVWPDV SXGGLQJ LQ D SLQN ZLJ"

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Remember, Christmas is all about giving, and this idea not only gives once, but twice!

Handy Tip - Make sure all of beauty items purchased are sealed and in date.

Item â&#x20AC;&#x201C; DIY Beauty Hamper A selection of beauty products all wrapped together, perfect for mum.

:KDW̵V P\ FKDOOHQJH" &KDULW\ VKRSV RI FRXUVH (YHU\ IDPLO\̵V &KULVWPDV JLIW JLYLQJ LV GLIIHUHQW some will organise a Secret Santa, while others all contribute towards an outing and others skip presents altogether â&#x20AC;&#x201C; I had a different suggestion.

My solution was to encourage everyone to buy at least one Christmas present from a charity

(YHQ WKH 5R\DOV DUH DW LW $ JLIW IRU 3ULQFH *HRUJH" .DWH SLFNV XS D )LUHPDQ 6DP ERRN DV she browses a Charity shop which supports families and cares for children and young people with life-threatening conditions across Norfolk and Suffolk...

6WRUH %ULWLVK +HDUW )RXQGDWLRQ Total Spend - £1 5HWDLO 3ULFH e Item - Wooden Train 3HUIHFW IRU D FKLOG XQGHU WKH DJH RI +DQG\ 7LS 'LVLQIHFW DQ\ FKLOGUHQ̵V WR\ \RX buy and wrap with a big red bow to add that Christmas smile to their face.

In this issue we wanted to highlight some GXGPVU VCMKPI RNCEG CETQUU 6JG 5JGHĆ&#x2019;GNF %KV[ Region this December.

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Date: 6DWXUGD\ 'HFHPEHU 6XQGD\ 'HFHPEHU Location: Kelham Island Museum

Date: 3-4 December Location: 6KHÍŚHOG 7RZQ +DOO

Enjoy festive family entertainment and a warm Dickensian welcome to the 24th Victorian Christmas Market. With over 120 market stalls including Festive Food, Christmas Shop, All That *OLWWHUV *LIWV DQG 6KH͌HOG 0DGH JRRGV \RX OO ͤQG HYHU\WKLQJ IURP WKRVH SHUIHFW VWRFNLQJ ͤOOHUV WR WKDW XQLTXH VXUSULVH JLIW

&RPH DORQJ WR WKH (WV\ 0DGH /RFDO WKLV &KULVWPDV DW 6KH͌HOG 7RZQ +DOO +RVWHG E\ WKH 6KH͌HOG 6HOOHUV RQ (WV\ WHDP WKH market will have over 50 high quality stalls from local makers and DUWLVWV ZKHUH \RX OO EH DEOH WR VWDUW DQG ͤQLVK \RXU &KULVWPDV shopping in one wonderful weekend.

Times: Saturday 10am - 7pm & Sunday 10am - 5pm Cost: $GXOWV e &KLOGUHQ )5((

Times: 10-4pm Cost: FREE For more information visit: YYY HCEGDQQM EQO 'VU[5JGHĆ&#x2019;GNF

Enchanted Christmas Garden Date: )ULGD\ 'HFHPEHU )ULGD\ 'HFHPEHU Location: %URGVZRUWK +DOO *DUGHQV A magical experience awaits at Brodsworth Hall this Christmas when their gardens are transformed into a winter wonderland. As the night draws in colourful displays, twinkly lights, atmospheric PXVLF DQG WKH VPHOO RI ZDUPLQJ VHDVRQDO IRRG ZLOO ͤOO WKH JURXQGV of Brodsworth for their biggest event of the year.

Wrap up warm, pack your camera and enjoy an enchanting Christmas experience for all the family. Booking highly recommended.

Times: 4:30pm - 8:30pm Cost: Varies

Festive Ice Skating Date: 19th November to 2nd January Location: :HQWZRUWK *DUGHQ &HQWUH %DFN IRU :LQWHU RXU YHU\ RZQ V\QWKHWLF LFH VNDWLQJ experience! Our 12m x 22m super-glide rink offers a near identical alternative to real ice for beginners and professionals alike.Full VNDWH KLUH DQG Ě´SHQJXLQĚľ VNDWH DLGV DUH LQFOXGHG HQVXULQJ D VXSHUE skate experience the whole family can enjoy!

Times: 11am to 5pm Cost: 8QGHU Í V e &KLOGUHQ e $GXOWV e

Santaâ&#x20AC;&#x2122;s Elves Workshop Date: Saturday and Sundays throughout December Location: Cannon Hall Farm $ WR\ PDNLQJ HOI DGYHQWXUH LQ 6DQWDĚľV ZRUNVKRS )ROORZ WKH PLVFKLHYRXV HOYHV DV WKH\ VQHDN WKH ER\V DQG JLUOV LQWR 6DQWDĚľV :RUNVKRS )LQG RXW LI \RXĚľG PDGH WKH QDXJKW\ OLVW RU WKH QLFH OLVW DQG FKRRVH ZKLFK WHGG\ EHDU \RXĚľG OLNH WR PDNH WR WDNH KRPH DQG keep.

Times: From 10am Cost: ÂŁ15.95

Christmas at Chatsworth Date: 7KXUVGD\V DQG )ULGD\V IURP 1RYHPEHU XQWLO 'HFHPEHU Location: Chatsworth House Step into an enchanting winter wonderland this festive season.

We are delighted to present the time-honoured classic, â&#x20AC;&#x2DC;The 1XWFUDFNHUĚľ -RLQ &ODUD V DGYHQWXUHV DV VKH LV VZHSW DZD\ E\ KHU 1XWFUDFNHU 3ULQFH Times: 11am - 7pm Cost: Varies

Mer Chri ry stm as

SHEFFIELD

BUSINESS REVIEW

First For Business

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

HOTEL & CONFERENCES IAN SLATER, CHAIR OF HOSPITALITY SHEFFIELD AND GENERAL MANAGER OF THE SHEFFIELD METROPOLITAN. s 2016 comes to a close we have seen Sheffield’s hotel sector trading in very similar circumstances to 2015 with consistent average rate growth in every month to the end of the third quarter and year on year average rate growth of 4.6 per cent. Occupancy again has been less consistent sitting year to date at 75.4 per cent for the city with year on year growth only being achieved in six of the first ten months of the year and only achieving marginal year to date growth of 1.8 per cent.

A

Looking ahead to 2017, Sheffield will host the Special Olympics GB National Summer Games and we will see the return of major sporting events such as the British Swimming and ASA championships, BUCs Nationals and The World Snooker Championships, as well as key international events such as The Sheffield Documentary Film Festival, Off the Shelf and Tramlines.

The highly successful Eroica Britannia returns in June 2017 moving just down the road from its original site in Bakewell to Friden Grange in Derbyshire. With

visitors from 45 different countries, the new site will allow even greater numbers with a significant increase in capacity. We also have the Tour de Yorkshire arriving in Sheffield in 2017 and with the announcement of the Road World Cycling Championships 2019 being hosted in Yorkshire, Sheffield is well on its way to becoming synonymous with cycling.

Nationally we are facing increasing challenges to our industry from Europe with the uncertainty and lack of clear direction over Brexit, the high levels of consumer taxes compared to some European countries and the complexity of visa applications for the most lucrative markets such as China, a market that is particularly important to Sheffield with its growing population of Chinese students.

The industry continues to invest in new technologies in order to streamline operations and improve accessibility to the customer with mobile technology now the norm, however quality of service still remains the number one criteria for hotel guests along with

cleanliness, security and ease of use.

In October Hospitality Sheffield hosted its 13th annual awards, recognising the latest crop of outstanding talent that exists within the region’s hotels and venues. With seven awards being competed for the standard of nominees on the night was exceptionally high and gives great optimism for the future of the city’s hospitality industry.

This recognition and retention of talent within the hospitality industry is now more important than ever, as is attracting new talent to the industry with initiatives such as Spring Forward.

This event held every year in March sees the city’s hotels and venues open their doors to schools across the city giving students a chance to discover the wide range of career opportunities that the hospitality industry has to offer and acts as a sign post to the excellent range of courses available within the city’s colleges and universities.

Are we being served?

Tweet us @ffbmagRMC

First For Business | www.firstforbusinessmagazine.co.uk 49

THE OLD RECTORY Conference & Meeting Room Hire 402b Handsworth Road S13 9BZ tel 0114 2692537 www.orh.org.uk email: tim@orh.org.uk

Conferencing & Meetings

- Close to junction 33 of the M1 Sheffield

Flexible spaces for 2 â&#x20AC;&#x201C; 280 people Full disabled access throughout the building Complimentary WiFi Technical support always on hand 6 flexible conference rooms plus cinema screens Award winning in-house catering

- Free car parking for 36 cars - 5 Meeting rooms available to hire - Rates from ÂŁ10 per hour - Full catering service

Showroom Workstation is an independent creative venue in Sheffieldâ&#x20AC;&#x2122;s Cultural Quarter, located less than five minutes walk from the train station. We have a dedicated events team who are commited to planning and supporting every detail of our booking.

Get in touch and see what we can do for you.

EMAIL: CONFERENCING@showroomworkstation.org.uk TELEPHONE: 0114 221 0239 PLEASE QUOTE: â&#x20AC;&#x2DC;FFB Magazineâ&#x20AC;&#x2122; showroomworkstation.org.uk/INFO/VENUE-HIRE paternoster row s1 2bx

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Come and visit our brewery shop where youâ&#x20AC;&#x2122;ll ďŹ nd a great range of Farmers Ales available in bottles, jugs, 5ltr mini kegs and 10ltr â&#x20AC;&#x153;beer in a boxâ&#x20AC;?.

Youâ&#x20AC;&#x2122;ll also ďŹ nd a great range of high quality and practical gifts, clothing and merchandise â&#x20AC;&#x201C; ideal for the â&#x20AC;&#x153;Farmers fanâ&#x20AC;? in your life!

now available

GREAT AS GIFT IDE ALL YEAR ROUND!

From November â&#x20AC;&#x201C; our ever-popular festive tipple will be available in 500ml bottles and 5 litre mini kegs Ĩ3$%(!Ĺ?/0+ '/Ĺ?( /0ÄŠ BROWN HOUSE LANE

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THE PERFECT STOCKING FILLER TO BE ENJOYED Ĺ? Ĺ? Ĺ? Ĺ? Ĺ? Ĺ? Ä&#x2039;

ON-SITE BREWERY SHOP OPENING TIMES MON - SAT, 10AM - 4PM From 4th December every Sunday 10am-2pm until Christmas.

Christmas Eve and New Years Eve 10am-2pm Wed 28th, Thurs 29th and Fri 30th 10am-4pm

Christm a orde s now bers in taken g

CLOSED - Christmas Day, Boxing Day, Tues 27th, New Yearâ&#x20AC;&#x2122;s Day, Mon 2nd Jan 2017 AD

TO NAGS HEAD AND DAM FLASK

50 First For Business | www.firstforbusinessmagazine.co.uk

TUES 3RD JANUARY â&#x20AC;&#x201C; NORMAL HOURS RECOMMENCE !(Ä?Ĺ?Ä&#x20AC;Ä Ä Ä&#x2026;Ĺ?Ä&#x201A;Ä&#x2030;Ä&#x2020;Ĺ?Ä Ä Ä Ä&#x2030;Ĺ?Ä&#x2018;Ĺ?%*"+ÄŽ . ĂźĹ?!( .!3!.5Ä&#x2039; +Ä&#x2039;1'

Visit our facebook page or follow us on twitter for the latest news and offers

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Whether you splash out on our seven course tasting menu, select from our Ă la carte menu or opt for a chalkboard special in the bar, I can promise you wonâ&#x20AC;&#x2122;t be disappointed.

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chef/proprietor

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52 First For Business | www.firstforbusinessmagazine.co.uk

Email sales@brittainsvodka.com

BUSINESS REVIEW

First For Business

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

SPORT RICHARD CABORN, PROJECT LEAD, OLYMPIC LEGACY PARK. 017 is going to be another significant year for the Sheffield City Region’s sports sector.

Nowhere is this more evident than in Sheffield where a unique partnership between Sheffield City Council, Sheffield Hallam University, Sheffield Teaching Hospitals NHS Foundation Trust and the private sector is driving forward the development of the Olympic Legacy Park (OLP).

2

This collaboration of partners is using sport and physical activity at all levels – professional, elite, weekend warriors and community sport – at the OLP and wider city to inform and develop health and wellbeing policies that will positively impact on Sheffield City Region for years to come.

Over the last 12 months, we have seen tremendous progress on the OLP and during the coming year, further developments on site will take the project and city region another step closer to becoming the world’s leading location for innovation in sport, health and wellbeing.

2016 saw the opening of the UTC Sheffield Olympic Legacy Park campus – a superb facility designed to educate and train the region’s workforce of the future in healthcare, sports sciences and computing.

Work also started on the OLP’s 3G community pitch ready for use in early 2017 as well as landscaping to create an urban park for leisure and exercise, with walking, running and cycling tracks, and space for outdoor community health and sports events.

Building will start next year on a new 3,000-seat Park Community Arena and Sheffield Hallam University’s Advanced Wellbeing Research Centre (AWRC), which will create ‘innovations that help people move’ to tackle static levels of physical activity and rising obesity. The AWRC has already attracted three major research sponsors and further positive discussions are now taking place with potential national and international partners.

The knock-on effect of the OLP

development is the regeneration of Attercliffe and the surrounding area.

Private sector investors are showing huge interest and discussions are underway with the city’s major institutions and private sector about expanding the OLP with further major health and wellbeing research facilities.

Across the city at Graves Health and Sports Centre we have seen the opening of the city’s second National Centre for Sport and Exercise Medicine and the FA’s first Parklife grassroots football hub in England.

Combined with existing venues like the world-class English Institute of Sport Sheffield and Sheffield Hallam University City Athletics Stadium, it adds to the Sheffield City Region’s growing reputation as a global leader in shaping sport and physical activity and redefining healthy lifestyles for the future.

Is Sheffield in the fast lane for sport? Tweet us @ffbmagRMC

First For Business | www.firstforbusinessmagazine.co.uk 53

First For Business

PROMOTION

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk

DIAMONDS ARE FOREVER GIVE THE ONE YOU LOVE THE TIMELESS GIFT OF BEAUTIFUL JEWELLERY THIS CHRISTMAS.

hristmas is a time for giving.

Nothing beats the excitement of buying the perfect Christmas gift for a loved one, especially when that gift is something as special and sentimental as jewellery or a watch from Time for Diamonds, Bawtry.

C

What started as a personal passion for watches has grown into over a decade in the jewellery business for Time for Diamonds owner Mark Burgin. Although he had admired the quality, craftsmanship and style of high-end watches for more than 20 years, it wasn’t until 2005 that Mark decided to turn his love for timepieces into a business, selling watches as well as ladies’ and gents’ jewellery from his store in Bawtry.

From beautiful bracelets to chic necklaces through to watches, Time for Diamonds stocks a stunning collection of jewellery. For Christmas gifts, earrings always prove popular, and Time for Diamonds has a huge range, with a range of price tags. Whether it’s an impressive stone or something more delicate, the company strives to achieve uncompromising quality through a

timeless sense of luxury, refinement and elegance in all its products.

For the man in your life, Time for Diamonds has a wide range of watches, including pre-owned Rolex and Omega.

With something for all budgets, and Mark’s specialised knowledge, finding a timepiece is an easy and enjoyable shopping experience.

For those with jewellery that is looking tired, out of style or if you want to surprise a loved one with a thoughtful, inventive gift, Time For Diamonds offers a jewellery remodelling service, transforming old stones into beautiful new pieces; the perfect present.

Or, if you cannot find exactly what you’re looking for, Time for Diamonds offers a bespoke jewellery service, and can create unique, stunning pieces guaranteed to bring a beaming smile on Christmas morning. Their team of friendly, passionate and dedicated staff will always be on hand to offer tailored advice to each individual customer, ensuring everyone gets a stunning finished product.

54 First For Business | www.firstforbusinessmagazine.co.uk

Out partying this festive season? Pop by Time for Diamonds for their free, walk-in jewellery cleaning service. In just a few minutes the store can spruce up tired looking jewellery just in time to hit the dancefloor.

With so many stunning pieces, to suit a range of budgets, and knowledgeable staff who are on hand throughout the festive season to help pick out the perfect piece of jewellery for your loved one, Time for Diamonds is the destination for your Christmas shopping this year.

CONTACT: Time for Diamonds Ltd 45 Market Place, Bawtry, Doncaster, DN10 6JL Tel: 01302 710 116

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First For Business

COMPETITION

DECEMBER 2016/JANUARY 2017

www.ffb-online.co.uk Winner Christine Vincent with staff from RMC Media and My Fathers Heart (right) – and prizes

30 YEARS...

WE HAVE A WINNER

AFTER MONTHS OF ANTICIPATION AND THOUSANDS OF ENTRIES, A WINNER WAS CHOSEN FOR OUR FABULOUS 30TH ANNIVERSARY WINNER-TAKES-ALL GIVEAWAY.

hen Christine Vincent saw the incredible selection of prizes up for grabs in RMC Media’s winner-takes-all 30th anniversary competition, she nearly didn’t bother entering.

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And while she was right to assume that thousands of readers from our range of nine monthly titles would also have a go, she did well to follow her more positive instincts... because hers was the first name out of the hat.

Our competition – with 30 superb prizes donated by independent businesses from across the region – has been the centrepiece of RMC Media’s 30th anniversary celebrations this year.

The grand finale came when Christine joined us for a champagne reception in the showroom of RMC Media’s media partner, My Fathers Heart, to celebrate her success and see the superb selection of prizes on display.

Christine, who lives in Doncaster and is a regular reader of our Eastside magazine, said she was still in a state of shock when What the winner took home…

1. Raymond Weil watch from PA Jewellery 2. £50 voucher for gentlemen’s shoes Charles Brooks 3. Hotel stay for two at Brocco on the Park 4. Half a case of prosecco from The Austin’s Group 5. Luxury dining at Napoleons

6. 30 bottles of ale from Bradfield Brewery 7. £100 gift card from Fox Valley and lunch for two at Ponti’s Italian Kitchen 8. £100 gift card from Sandersons Boutique Department Store 9. Food hamper from The Schoolrooms 10. Hair and shaving set from Savills Barbers

she came along, with her daughter-in-law Lindsey, to collect her prizes.

Joining in the celebrations were representatives from RMC Media and My Fathers Heart and Jackie Gill from Bradfield Brewery, who donated 30 bottles of the limited edition Thirty Something ale, brewed specially to celebrate our 30th anniversary.

Harriet Coulthard from My Fathers Heart said: “It was lovely for us as a company to be able to host such a happy occasion, and to see Christine so thrilled to receive all those great prizes.”

Over the next few months our special winner can look forward to living the high life, thanks to a package of prizes that includes race days, holidays, hotel stays, jewellery, luxurious food and enough fizz to stage a very special celebration party for family and friends.

“I get Eastside every month and read it right through. When I saw all those prizes I thought, ‘I’ll never win it, but I’ll give it a go.’ And then when I was told I’d won I couldn’t believe it. I’ve not been

11. Ghd Curve from Posh FX 12. Two tickets to a home game from Sheffield United Football Club 13. Two tickets to a home game from Sheffield Wednesday Football Club 14. 24-carat gold Blamain hair brush and mirror set from The Vanilla Rooms 15. Family hamper from Underwood

58 First For Business | www.firstforbusinessmagazine.co.uk

Meat Company 16. CABLE bracelet from Bailey of Sheffield 17. Chiminea from Ferndale Garden Centre

able to sleep, I’m so excited. All the prizes look great and they’ve come just in time for Christmas.”

As her good fortune begins to sink in, Christine is already starting to think about which prizes she is going to keep, and which will be shared with family and friends.

“I am looking forward to the flights to Guernsey and also staying at The Crown Hotel in Bawtry, which is near where I live, so I am saving that for my birthday,” she said.

“I’m going to share most of the prizes with my family. Lindsey is taking her nieces to see Diversity in Leeds, my partner Martin McNicholas and my sonin-law Richard Whitticker will be doing the adventure day at Yorkshire Outdoors and my son, David Glenn Vincent, will have the Bailey bracelet and then the boys will enjoy the 30 bottles of beer between them – I’m keeping the watch from PA Jewellery for myself!”

And so she should. Congratulations Christine.

package from Yorkshire Outdoors 21. Bottle of Slingsby Gin from The Spirit of Harrogate 22. Four tickets for Showroom Cinema

26. Dinner and stay for two at The Crown Hotel 27. Silver daisy pendant from Green & Benz 28. Four tickets to Diversity at Leeds First Direct Arena

18. Set of SchulteUfer pans from Grid Thirteen

23. Domino rug from Dronfield Carpets & Floors

19. Bottle of champagne from Mitchells Wine Merchants

24. Race day at Doncaster Racecourse

29. Two flights to Guernsey from Leeds Bradford Airport

25. Ray-Ban sunglasses from Bawtry Eye Academy

30. Collection of cookery books from RMC Books

20. Triple activity

BUSINESS REVIEW

First For Business

DECEMBER 2016/JANUARY 2017

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LEISURE & TOURISM CLLR LEIGH BRAMALL, DEPUTY LEADER FOR SHEFFIELD CITY COUNCIL AND CABINET MEMBER FOR BUSINESS AND THE ECONOMY. heffield’s outdoor businesses and pursuits pump an additional £53million a year into the city’s economy. We have high participation rates in running, climbing, walking, cycling and mountain biking. Household spend on outdoor equipment is three times the national average. Total consumer spend on the outdoors in Sheffield is a massive £93million a year.

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With ten per cent more woodland cover than any other city in the UK, over 80 inner-city parks and one-third of our boundary nestled within the Peak District National Park, Sheffield has a solid reputation as one of the greenest cities in Europe. Talk to people about why they moved to Sheffield or why they have chosen to stay here and you’d be hard pushed to find someone that doesn’t mention the great outdoors.

In March this year we launched Sheffield’s first outdoor economic strategy. A £21billion industry in the UK, the economic value of outdoor recreation is increasingly being recognised at a macro level but few core cities have put in place a strategy for

local growth. Leading the way nationally, our strategy recognises our outdoor industry as a ‘signature sector’ and delivers the places, spaces and profile needed for innovation, job creation and visitor attraction.

One-thousand-six-hundred people are employed in the outdoor sector in Sheffield and a further 2,647 volunteer.

But the added value of The Outdoor City story is that it appeals to people working across high-income sectors such as business and professional services, tech and digital and advanced engineering. By turning up the volume on Sheffield’s natural assets and established communities, we are presenting an aspirational lifestyle choice to the people we want to attract and retain. The Outdoor City brand is used in this way by universities, economic development agencies and business leaders city-wide.

The Joint Venture group is responsible for overseeing the outdoor economic strategy and is made up of economists, marketers, the two universities, business, landowners, conservationists, public

health officials and outdoor industry experts. We also have a body of outdoor enthusiasts, community groups and businesses called The Outdoor City 100 and we work with them to consult on city-wide initiatives aimed at growing our outdoor offering. Through this group we facilitate cross-sector networking and promote joint working, enabling businesses that historically stayed within their pursuit specialisms to grow their customer base and come together on outdoor city projects.

Through our events, recreational zones, business support, community engagement and marketing work we continue to deliver the outdoor economic strategy and with it we grow our reputation as The Outdoor City: The UK’s leading destination for people seeking outdoor adventure, city culture and rural escapes.

Is Sheffield a tourist trap?

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CONSTRUCTION MARTIN MCKERVEY, PARTNER NABARRO LL AND PRIVATE SECTOR BOARD MEMBER OF THE SHEFFIELD CITY REGION LEP & TRANSPORT FOR THE NORTH PARTNERSHIP BOARD. onstruction is a key driver of the economy of the Sheffield City Region (SCR)and critical in addressing the infrastructure deficit around transport (road and rail), digital, energy, logistics, regeneration, development and housing.

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The Sheffield City Region LEP is addressing these issues, for example it is engaged with Transport for the North in developing a transport strategy and its Strategic Economic Plan and the devolution deal is helping create a platform for attracting investment into the region.

We have also just launched the SCR Integrated Infrastructure Plan which is committed to delivering a programme of integrated infrastructure investment to achieve the significant levels of growth outlined in the Strategic Economic Plan – the creation of 70,000 new jobs, 6,000 new businesses and 70,000 new homes, and an increase in economic output of over £3billion by 2025.

Facilitating that growth will require up to £28billion of public and private investment in major infrastructure schemes.

Everywhere you look in the SCR there are signs of optimism and confidence with a number of substantial developments, such as the Scarborough Group development at the Digital Campus, the investment in the city by HSBC, the New

Era Development, the Sheffield Retail Quarter, the Olympic Legacy Park, the proposed £300million Meadowhall extension, the High Speed Rail College in Doncaster, the regeneration of Barnsley town centre, Chesterfield Waterside, Factory 2050, Doncaster Sheffield Airport, the Advanced Manufacturing Innovation District and the Peak Resort Development in Chesterfield.

The construction sector is playing a leading role in making all this possible. The future is indeed bright and we must have the ambition to build on this and the vision to want to deliver more.

We face uncertainty over Brexit – what will this mean for the free movement of labour and skills, a key component of the work force in the construction sector?

There is tangible evidence from across the city region that attracting skills and talent is a difficult challenge. We must recognise the potential through smarter approaches to procurement to encourage those bidding for construction and infrastructure contracts to be mandated to include provision for coordinated recruitment, training, apprenticeships and outreach within their responses to tender.

We must also look to innovate – a wonderful example of this is seen in the Barnsley town centre development scheme where a joint initiative between Henry Boot, Barnsley College and

Northern Regeneration, supported by Barnsley Metropolitan Borough Council, is delivering the Skills Village. This is a unique training environment linked to a live construction site delivering workshops and programmes for students and employees, bringing education and industry together. There are also the challenges presented by the delivery of national infrastructure projects such as Hinkley Point C, Heathrow and HS2, all of which will require substantial labour and skills resources. Will they leave our city region exposed in terms of our ability to make sure that we have the work force to deliver projects in the city region? Whilst there is some evidence to suggest that the SCR is not feeling an immediate skills shortage there is also evidence that indicates we are an exporter of construction related skills.

We must continue to make sure the SCR is seen as open for business, with certainty and consistency around planning, where business is not constrained by regulation and uncertainty. We must demonstrate an ability to work with the giants of the business world as efficiently as we do with the burgeoning number of thriving family companies and high-tech start-ups that shape our city region.

Is SCR building on strong foundations?

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STAGECOACH YORKSHIRE WELCOMES TWO NEW FACES ON BOARD

RMC SPONSORS TOP STUDENT RMC Media sponsored the 2016 journalism prize for the best magazine project by a graduating student at Sheffield Hallam University. The successful student, Charlotte Wilson, received her award from RMC Media managing editor Chris Wilson at a graduation lunch where guests included Cllr Denise Fox, Lord Mayor of Sheffield.

Leading transport operator Stagecoach Yorkshire has welcomed two new additions to the workforce. David Heptinstall has joined Stagecoach Yorkshire as the new engineering director, while Kirsty Carr is the company’s new marketing assistant.

David, who joins the firm from the same role at Stagecoach Midlands where he has worked since 2012, will be responsible for the whole of the firm’s engineering function across five regional depots.

David Heptinstall (left) has joined Stagecoach Yorkshire as the new engineering director, while Kirsty Carr is the company’s new marketing assistant

New marketing assistant Kirsty Carr, who lives in Barnsley, studied marketing at Sheffield Hallam University, before joining the Wolf Safety Lamp Company as a marketing assistant.

Her role with Stagecoach Yorkshire will see her creating print and online content, and assisting the marketing team in general marketing duties to build brand engagement.

WORK AND PLAY

A MONTHLY ROUND-UP OF NEWS, ACHIEVEMENTS, CELEBRATIONS AND NEW FACES

BUILDING WORK BEGINS ON THE OLYMPIC LEGACY PARK Work has started on the latest phase of the multimillion-pound Olympic Legacy Park.

Henry Boot Construction was awarded the contract

by Sheffield City Council to develop the Olympic Legacy Park’s (OLP) 3G community pitch as well as the hard and soft landscaping of the 35-acre site.

Open to the public from May next year, it will enhance urban ecology, with an edible garden, habitats to increase flora and fauna and a number of vantage points for looking over the city centre.

SHEFFIELD COMPANY JOINS PRIME MINISTER ON INDIA TRADE TRIP A Sheffield tech firm had a privileged place alongside the Prime Minister during her first trade trip.

The Floow, which serves insurers around the world, joined the three-day mission to India, which was set up to showcase the best of British small and medium-sized companies, and included an Anglo-Indian technology event jointly hosted by Theresa May and Indian PM Narendra Modi.

The company’s CEO and founder Aldo Monteforte, represented one of 39 firms which took part in the trip.

64 First For Business | www.firstforbusinessmagazine.co.uk

L-R: Chris Sellars, Cathy Thomas, Sam Matkin

BANNER JONES BOLSTERS TEAM Law firm Banner Jones has further bolstered its business legal services division with the appointment of director and solicitor Cathy Thomas.

Joining the firm’s Sheffield-based commercial property team she brings with her more than ten years’ experience advising on matters including freehold and long leasehold sales, acquisitions and leasing.

The news also follows the recent appointment of associate solicitor Sam Matkin, who joined the firm’s nine-strong Business Legal Services division at its Chesterfield headquarters last month.

WORK & PLAY

NEW UK BUSINESS MANAGER APPOINTED AT SHEFFIELD HEALTHCARE COMPANY Healthcare company JRI Orthopaedics has appointed a new UK business manager.

MANUFACTURING DEGREE SMASHES LAUNCH RECRUITMENT TARGET

Alistair Wheatley brings a wealth of experience in the medical devices and orthopaedic sector, having worked for most of his career in senior sales positions in UK-based healthcare organisations.

He was previously UK sales director for Biomet and then Zimmer Biomet which followed ten years with Exactech, helping to build the UK business including several major product launches.

JRI Orthopaedics is based at Chapeltown and has world-class expertise in the design, development and manufacture of orthopaedic implants and surgical instruments.

A pioneering foundation degree in manufacturing technology has smashed its recruitment target.

EXCELLENCE IN HOSPITALITY CELEBRATED

The two-year, part-time programme, launched by the University of Sheffield and its AMRC Training Centre, is designed to ensure young people, who opt to start work straight from school, don’t miss out on a university qualification.

Stars from Sheffield’s hospitality industry have been celebrated at an annual awards evening. Hosted by BBC Look North’s Tom Ingall, the Hospitality Sheffield Awards 2016, were held in the Platinum Suite at Sheffield United Football Club with headline sponsors, City Taxis.

The foundation degree, which can be delivered as part of a higher apprenticeship, also aims to provide the manufacturing industry with the higher skilled employees it desperately needs and could lead to a BEng degree after a further year of part time study.

Copthorne Hotel was the big winner on the evening taking home three titles including the Sheffield Smile Award, voted for by the public, along with the awards for Mentor of the Year and Exceptional Customer Service.

Ian Slater, Chairman of Hospitality Sheffield is pictured (kneeling) with staff from Support Dogs and Labrador Zip

Other winners were: Innovator of the Year, Verity Marriott, Rutland Hotel; Team of the Year, Management Team, Wortley Hall; Shooting Star, Vicky Wainwright, Hampton by Hilton; Unsung Hero, Jacob Bradley, DoubleTree by Hilton Sheffield Park.

GLOBAL BUSINESS NETWORK VISIT CHARITY GOLF BOOSTS INTERNATIONAL TRADE DAY RAISES Business leaders from more than 15 countries have visited the OVER £6K Sheffield City Region as part of a scheme to boost connections and business with overseas markets.

Representatives from key countries including Turkey, South Africa Thailand and Cambodia, were welcomed by South Yorkshire International Trade Centre (SYITC) as part of the Global Business Network.

A series of networking events took place at the Sheffield Chamber of Commerce, which saw more than 40 local businesses and more than 60 individuals introduced to the visitors to discuss how they could work together to boost exports and develop overseas business opportunities.

The Global Business Network is an initiative launched by the British Chamber of Commerce to help UK businesses across all sectors increase international trade.

A varied group of manufacturing, engineering and associated companies joined forces with the University of Sheffield Advanced Manufacturing Research Centre with Boeing to raise over £6,000 for Weston Park Cancer Charity.

L-R: Glen McKay from Evenort, Terry Moore from Select Alloys and Materials and John-Paul Rooney from Withers & Rogers Patent Attorneys, winners of the AMRC Annual Golf Event

The money was raised at the second annual AMRC Charity Golf Day event, which started with dinner and a charity auction and raffle at the Mercure St. Paul’s Hotel Sheffield. The next day 14 teams of four golfers from each company took part in a charity golf day at Abbeydale Golf Club in Sheffield.

A team combining James Berry from Irwin Mitchell Solicitors, John-Paul Rooney from Withers & Rogers Patent Attorneys, Terry Moore from Select Alloys & Materials and Glen McKay from Evenort won first place and shared the AMRC annual golf event trophy.

First For Business | www.firstforbusinessmagazine.co.uk 65

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