Impact Report 2022-2023

IMPACT IMPACT

"After years of searching, Refuge paired me with the first therapist that's been a good fit for me since I moved to Nashville. It has been the lifeline that I've been searching for and I'm so glad I gave it a chance so I can finally start healing and living instead of just surviving."

-Female Client, 27

The Refuge Center exists to offer excellent, accessible, and affordable mental and emotional healthcare services in support of a transformational impact on communities.

A LETTER FROM AMY ALEXANDER CEO AND COFOUNDER

IMPACT IMPACT

Last year was a year of adventure: steep climbs, deep valleys, foggy roads, and majestic mountaintops...much like life. Your generous investment in our mission and vision ensures that The Refuge Center can continue to be a shelter and shade for clients who are weathering the journey of life's storms.

Your gifts are a life-enhancing and lifesaving investment in the emotional wellness services provided by our organization to our community. You are contributing to a mental health movement. The ripple effect is massive. When one person gets healthier, families get stronger. And when families get stronger, communities become more resilient. This gift will impact our community for decades to come.

You can be assured your gift will give someone the courage to keep going, the strength to reach for help, and the hope that they are not alone and their life matters! Clients served at Refuge can transform their pain, find meaning, and look for ways to impact others in a positive way. Thank you for ensuring no one does the journey alone.

IMPACT IMPACT

IN FISCAL YEAR 22-23

Clients Served

4,009 Counseling Sessions Provided

38,034

2% increase over last year Sessions on a Sliding Scale Fee

89%

Average Amount Paid per Session

$61

($98 true cost per session)

"OUR 7- YEAR- OLD DAUGHTER WAS HAVING A DIFFICULT TIME PROCESSING HER EMOTIONS AND WAS FREQUENTLY UPSET AND LASHING OUT VERBALLY AND SOMETIMES PHYSICALLY AT HOME. SHE’S MADE SO MUCH PROGRESS IN A YEAR AND A HALF! WE HAVE OUR LITTLE GIRL BACK, AND SHE’S SO MUCH HAPPIER AND MUCH BETTER ABLE TO COPE WITH DAILY EMOTIONS"

- CLIENT'S MOM, 43

"I MENTIONED I WAS STRUGGLING TO FIND A MENTAL HEALTH PROVIDER TO A FRIEND AND THEY RECOMMENDED THE REFUGE CENTER. I SOMEWHAT SKEPTICALLY MADE AN INTAKE APPOINTMENT. THEY PROMPTLY MATCHED ME TO THE THERAPIST WHO COULD NOT HAVE BEEN A BETTER FIT FOR ME. MY SESSIONS WITH HER HAVE HELPED ME TREMENDOUSLY IN MANAGING MY EMOTIONS AND STAYING IN TOUCH WITH MYSELF. I CANNOT THANK MY THERAPIST AND THE REFUGE CENTER ENOUGH FOR MAKING MENTAL HEALTH CARE ACCESSIBLE TO ME.”

-MALE CLIENT, 25

278,000 Client Sessions

IN THE LAST 18 YEARS

YOU

ENOUGH FOR THE LIFE-CHANGING IMPACT YOU HAVE ON OUR COMMUNITY

WE CAN'T THANK

of clients report that, "As a result of services at The Refuge Center for counseling, I experience at least one of the following: I feel more empowered, I have more coping skills, know ways to safely navigate my circumstances, and/or have an improved knowledge of the dynamics of healthy relationships."

550+ Total Donors

62+ Corporations, Churches and Foundations

For a full report, please visit www.refugecenter.org/impact

$3,308,911

Total Revenue

Counseling: 73%

Grants: 7%

Donations: 6%

Events/Fundraisers: 9%

Other: 5%

18+ TN Counties Served

$3, 292, 496

Total Expenses Program services: 81% Administrators: 9% Events/Fundraisers: 10%

WILL YOU JOIN US THIS YEAR IN MAKING AN IMPACT?

Provided 21 Therapy Groups and 39 Intensives

260+ new donors

Started work on new campus

Broke ground and started construction on a $13.1 million building which will enable Refuge to expand reach with an additional ninety client sessions per week, with over half of those being kids and families.

refugecenter.org/buildingrefuge

Hired Refuge's first music therapist

22+ NeuroFeedback sessions per week

195+ total EMDR intensives

Collaborated with City of Franklin on "Find Hope Franklin", a community-based resource with a mission to "reduce the stigma associated with mental health and create an environment where anyone can feel empowered to ask for help. "

findhopefranklin.com

60 Community Speaking Engagements on Mental Health Subjects

Raised $ 274,808 at annual Hope Grows fundraiser

Largest Hope Grows attendance ever

Expanding Accessibility Initiatives

Surveyed community and staff to identify barriers, training needs, and resources to equip staff and best support all in the community.