Red River Connect - 2025 Winter Newsletter

RED RIVER COMMUNICATIONS

CONNECT FEATURED STORY:

DRIVING SUCCESS

Woods and Irons achieves success with Red River Communications PAGES 6-7

ANNUAL MEETING PREVIEW

PAGE 4-5

SCHOLARSHIP PROGRAM 2025

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OPTIMIZING YOUR HOME OFFICE

PAGE 9

COMMON CENTS AWARDS

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RED RIVER COMMUNICATIONS - VOLUME 10 - ISSUE 1 - WINTER 2025

RED RIVER

COMPANY NEWS Promotions, hiring and service area expansion.

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CONTENTS / NEWS

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ANNUAL MEETING PREVIEW Win big at the annual meeting.

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DRIVING SUCCESS

SCHOLARSHIP PROGRAM

OPTIMIZE YOUR HOME OFFICE

COMMON CENTS

Woods & Irons brings year-round golf to Wahpeton.

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Applications open for 2025 program.

4 tips to set yourself up for success.

Q4 Grant Awards announced.

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A LETTER FROM

THE GENERAL MANAGER BUILDING CONNECTIONS THAT MATTER I won’t beat around the bush; 2025 is flying by, and we have some pretty lofty goals for the year here at Red River.

As we kick off February, I’m excited to share some updates that reflect our commitment to connecting and supporting the communities we serve in North Dakota and Minnesota.

First, we’re thrilled to announce progress on broadband expansion in North Hawley and the near completion of the Wahpeton and Breckenridge fiber projects. These projects bring us closer to ensuring everyone can access reliable, high-speed internet, no matter where they live. Our sales team, customer experience team and technicians have been hard at work, and we look forward to welcoming even more households and businesses to our fiber network. Thank you for your patience and enthusiasm as we continue to grow.

Please mark your calendars for our Cooperatives Annual Meeting on April 3rd. This event is an excellent opportunity to connect with your neighbors, hear updates about the Cooperative, and provide input on our future. Watch for more details coming soon. We look forward to seeing you there!

Finally, I’m proud to share that applications are now open for our high school scholarship program. Investing in local students is an investment in the future of our communities, and we’re honored to support the next generation of leaders.

TOM STEINOLFSON

CEO/ GENERAL MANAGER

“These projects bring us closer to ensuring

If you know a high school senior planning for college or trade school, encourage them to apply.

everyone can

Thank you for being part of our Cooperative family. Together, we’re building stronger connections and stronger communities.

high-speed

- Tom Steinolfson, CEO/GM

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access reliable,

internet, no matter where they live.”

RED RIVER COMMUNICATIONS | WINTER 2025

CONNECT

UPSTREAM @ RED RIVER

COMPANY NEWS

RED RIVER PROMOTIONS We’re excited to announce that two of our dedicated team members have taken on expanded roles at Red River Communications!

Kari Kleingartner

David Rystad

Kari Kleingartner has transitioned from Marketing Specialist to Sales and Marketing Manager. For the last 3 1/2 years, Kari has been an integral part of our team, using her expertise to help us connect with our customers and communities. In her new role, she will oversee sales and marketing initiatives, ensuring exceptional service and innovative solutions.

David Rystad has been promoted from Lead Outside Plant to Outside Plant Supervisor. David has been with Red River for nine years, tirelessly maintaining and enhancing our network infrastructure. He will now lead our plant technicians and mapping departments, ensuring our services are reliable, efficient, and future-ready.

WE ARE HIRING! At Red River, we simplify technology for our customers by hiring dedicated individuals.

As we expand, we’re looking for hardworking, trainable people, whether experienced or new to their careers.

If you’re passionate about impacting rural communities and enjoy a team-oriented environment, we want to hear from you!

Explore open positions & incredible benefits at:

redrivercomm.com/careers

FIBER IS COMING TO RURAL COMSTOCK & RURAL SABIN! HAVE YOU HEARD THE NEWS? Fiber broadband is coming to Rural Comstock and Rural Sabin! That’s right, Red River Communications was recently awarded a USDA Reconnect 5 Broadband Grant this past December.

This funding will enable the deployment of a fiber network, bringing high-speed internet access to underserved areas in Clay County, MN. Read more about the project and see a map of the project area at:

redrivercomm.com/rural-comstock-rural-sabin

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RED RIVER

ANNUAL MEETING

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JOIN US

RED RIVER COMMUNICATIONS

ANNUAL MEETING & MEMBER APPRECIATION MEAL

The Red River Communications 73rd Annual Meeting and Member Appreciation Meal is anything but a stuffy business meeting. It is a time to celebrate the accomplishments of your Cooperative with your whole family!

At the annual meeting, members have the opportunity to vote for the board of directors, hear brief reports on the health of your Cooperative, and meet the staff and board members who make it all happen.

MEETING LOCATION: Richland #44 High School - New Gym 101 Main Ave, Colfax, ND, 58018

DATE:

APRIL 3rd, 2025

We encourage you to bring your kids, your neighbors, your grandma, and your business partners to join us for a fun evening of food, fellowship, and multiple opportunities to win some great prizes!

TIME:

DOORS OPEN & MEAL STARTS @ 5PM

WIN BIG @ THE ANNUAL MEETING!

*MUST BE PRESENT TO WIN

KID DOOR PRIZE: X BOX VIDEO GAME CONSOLE MEMBER DOOR PRIZES: $500, $250 & $100 CASH DRAWINGS!

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PREVIEW

RED RIVER COMMUNICATIONS | WINTER 2025

CONNECT

BOARD OF DIRECTORS

EXCLUSIVE

ELECTIONS

ANNUAL MEETING GIFT LARGE UTILITY TOTE BAG (ONE PER GUEST)

Anyone interested in being nominated for the Red River Communications Board of Directors can collect signatures on a petition & submit their completed form by Feb. 28th, 2025. Three districts are up for election, with incumbent directors seeking re-election:

MEAL & DESSERT

SCALLOPED POTATOES & HAM

District 3 Colfax

& CAKE FOR DESSERT

Incumbent: Rhonda Erbes

District 6 Mooreton

Incumbent: Joe Pikarski

District 8: Fairmount/Hankinson Incumbent: Ron German

VIDEO GAME STATION

CREDENTIALS & ELECTION COMMITTEE

FOR KIDS OF ALL AGES

MARIO KART & SUPER SMASH BROS

Each year, the Board of Directors appoints a Credentials and Election Committee to oversee member registration and voting procedures. This year’s committee is:

HEADS & TAILS GAME: WINNER TAKES HOME CASH!

District 1 Abercrombie: Tom Reagan District 2 Barnesville: Jon Braton District 3 Colfax: Brandon Griffith District 4 Great Bend: Paul Berndt District 5 Kent: Keith Kappes District 6 Mooreton: Bryan Ford District 7 Rollag: Thomas Bjorndahl District 8 Fairmount/Hankinson: Bob O’Meara District 9 Lidgerwood/Wyndmere: Scott Link

For information about joining the Credentials & Election Committee, election criteria for nomination or to obtain a petition, please contact Red River Communications at 701-553-8309.

WIN A GIFT CARD!

VISIT SERVICE DEMO BOOTHS TO REGISTER FOR $50 GIFT CARDS

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RED RIVER

FEATURE STORY

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DRIVING SUCCESS WITH RED RIVER COMMUNICATIONS

STORY AND PHOTOS BY KARI KLEINGARTNER

Lester GorDon Owner, Woods and Irons

For many golf enthusiasts, the off-season means putting away the clubs. However, at Woods & Irons, the game never stops. Owned by Lester Gordon, this indoor golf simulator business located in Wahpeton, ND, provides year-round golfing with cutting-edge technology and a welcoming atmosphere. A fast and reliable internet connection is crucial—exactly what Red River Communications delivers.

Woods & Irons also serves pizza and non-alcoholic refreshments for the whole family; adults can order drinks from the adjoining Driftwood Bar. Overall, this great new addition to the community has created a family-friendly atmosphere that provides a muchneeded entertainment option to the Twin Towns.

THE ROLE OF TECHNOLOGY

The technology behind the simulators at Woods & Irons makes for an immersive experience. Advanced tracking systems like the Uneekor Launcher make the gameplay feel much more realistic. Plus, the Square point-of-sale system makes managing reservations and customer payments easy. But with all this bandwidth-heavy technology, having a fast

A VISION FOR INDOOR GOLF

Gordon aimed to create a climate-controlled space for golfers to enjoy their sport regardless of the season. The venue offers access to over 1,000 golf courses, a virtual driving range, and several golf leagues, fostering friendly competition.

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RED RIVER COMMUNICATIONS | WINTER 2025

internet connection is a must.

knowing he is in good hands as long as the internet connection remains reliable. When asked whether he would recommend Red River Communications to other businesses, Gordon responded with a resounding yes.

FINDING THE RIGHT INTERNET PROVIDER

In search of a powerful internet provider, Gordon found Red River Communications stood out for its fiber internet infrastructure and excellent service.

“They explained their services, and we decided to try them,” Gordon recalls. “The price was reasonable, and they provided exactly what we needed.”

Since partnering with Red River Communications, Woods & Irons has enjoyed smooth operations. The fiber connection ensures no buffering issues.

CONNECT

Rental Golf Clubs

“They’ve done an excellent job keeping us connected. Whenever I reach out, they respond quickly and don’t drag their feet,” he states. “It’s been a great experience.”

“Once your selection is loaded, everything runs smoothly. The graphics demand a lot of data, but we never worry,” Gordon explains.

Additionally, the phone service transformed communication, allowing calls to be forwarded to Lester’s cell when he is not there.

VISIT WOODS & IRONS

Whether you’re a seasoned golfer or simply looking for a fun indoor activity, Woods & Irons is the perfect place to practice, play, and connect.

Book a tee time, sign up for leagues, or host a birthday party or event CUSTOMER SUPPORT THAT STANDS — all with the assurance that the OUT technology is running smoothly, Lester highlights the outstanding Golf Simulator Screen thanks to Red River Communications. customer service provided by Check out their website www.

Red River Communications. Their team has been wahpetongolf.com to book your experience today! consistently available whenever needed, from installation to ongoing support.

If you want to know more about Red River Communications FiberFAST business internet, hosted phone systems or additional services for your business, call our office at 701-553-8309 or go to redrivercomm.com/business.

“Getting connected was a breeze—they had everything set up before we even opened,” Gordon shares. “Jenna and the team respond immediately if I ever have a question. I never deal with long waits or unhelpful support.”

LOOKING TO THE FUTURE

Woods and Irons, Wahpeton

As Woods & Irons grows, having a dependable broadband provider remains a top priority. Although there are no immediate plans for expansion, Gordon feels reassured

WOODS & IRONS GOLF SIMULATOR 324 Dakota Ave Wahpeton, ND 58075 www.wahpetongolf.com 7

RED RIVER

COMMUNITY GRANTS

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SCHOLARSHIP PROGRAM At Red River Communications, we believe in the power of education and the importance of supporting our youth as they strive for success. That’s why we’re proud to offer $1,000 scholarships to 12 local students to allow them to pursue their dreams and build a brighter future.

Scholarships are available to graduating high school seniors whose families are members or customers of Red River Communications. Whether heading to a university, community college, or technical/trade school, we want to help you take the next step in your educational journey.

DEADLINE: MARCH 21, 2025

SCAN FOR APPLICATION

SCAN FOR REFERENCE FORM

LEARN MORE AT:

REDRIVERCOMM.COM/SCHOLARSHIP-PROGRAMS 8

WORK FROM HOME

RED RIVER COMMUNICATIONS | WINTER 2025

BE THE BOSS OF YOUR HOME OFFICE

4 Tips for Optimizing Your Home Office for Remote Work

1.

CONNECT

With remote work becoming a longterm reality for many, setting up a productive home office is essential.

The right workspace setup can improve focus, efficiency, and overall work-life balance. Here are five tips to optimize your home office for peak performance.

LEVERAGE SMART TECH FOR EFFICIENCY

Smart home devices can enhance productivity. A dualmonitor setup, smart assistants, and productivity apps can help streamline your workflow. Additionally, setting up automatic backups and cloud storage ensures your work is safe and accessible anytime.

2.

3.

4.

PERSONALIZE YOUR SPACE

Your home office should be a place where you enjoy spending time. Adding fun and funky elements, like a nice plant or funny artwork, can make your workspace more inviting and boost creativity.

CREATE A DISTRACTION-FREE ENVIRONMENT Organize your space to minimize distractions. Use an ergonomic setup, noise-canceling headphones, and establish a “Do Not Disturb” signal to let family members or roommates know when you’re in focus mode.

UPGRADE YOUR WI-FI ROUTER & WI-FI

A quality router is essential to harness fiber’s full potential.

Choose a model that supports Wi-Fi 6 to ensure the best wireless performance. Older routers can bottleneck fiber speeds, reducing efficiency in a home office setting. Red River Managed Wi-Fi includes a carrier-grade Gigaspire U6 router, the best on the market, plus when you upgrade to our Ultimate Wi-Fi, you get protection over your connected devices and parental controls, and additional network management tools.

Call us to sign up for your ultimate work-from-home co-worker, Ultimate FiberFAST TM Wi-Fi , from Red River Communications today!

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COMMON CENTS

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COMMON CENTS Red River Communications’ Common Cents Program has positively impacted local communities since 2008, awarding over $249,000 in grants to support non-profits, schools, emergency services, and various community projects. This initiative is funded by customers who round up their monthly bills to the nearest dollar, and leads to meaningful change in our communities.

This last quarter, two grants were awarded:

Aber Park Museum - $2,000 for new tractor playset

Store secretary Mary Ihland (left) and store board member Dennis Hulne (right) accept a donation from Common Cents director Lou Ann Lee.

Aber Grocery - $2,500 for new flooring in grocery store Getting involved is easy! Red River Communications customers can check their enrollment status and sign up to contribute or make additional donations. Non-profits seeking funding can apply for grants. For those looking to take a more active role, there’s also the opportunity to volunteer for the Common Cents Board. Every penny counts—join today to help create a lasting impact in your community!

Grant Application Deadlines: March 1, June 1, Sept. 1, Dec. 1

RED RIVER COMMUNICATIONS

LAUNCHES NEW WEBSITE!

We are excited to announce the launch of our redesigned website! The new site, tailored for our customers, makes it easier than ever to find the information you need. Whether you’re looking for updates on fiber internet expansion, managing your account, or exploring our services, our revamped layout ensures a smooth experience across all devices.

The website offers quick access to support, local news, and community initiatives, and a fresh new look. Additionally, our updated customer portal simplifies billing and service management, making it more convenient to stay connected than ever before.

We invite you to explore the site and see how Red River Communications is dedicated to serving you better.

Explore the new site today and let us know what you think!

Check it out at: redrivercomm.com 10

Common Cents director Lou Ann Lee (left) presents Alex Paczkowski with a check for the Abercrombie Park Museum.

ANNOUNCEMENTS

RED RIVER COMMUNICATIONS | WINTER 2025

CONNECT

Winter 2025 Volume 10, Issue 1 The Red River Communications CONNECT newsletter is published quarterly and distributed free of charge to our members and customers in North Dakota, Minnesota and South Dakota.

BOARD OF DIRECTORS

Set it up today! Learn more at redrivercomm.com/my-account

2025 CONSTRUCTION PROJECTS

2025 DIRECTORY 2024 Phone Directories are here.

If you need an extra copy, stop by one of our offices.

We are now accepting requests for construction projects within our service area. Whether you are planning to build a new home, are interested in an outdoor Wi-Fi network, or would like to set up a yard network at your farm site, now is the perfect time to start planning your fiber project.

Harlan Deike President District 4 - Great Bend Rhonda Erbes Vice-President District 3 - Colfax Gary Boutiette Secretary/Treasurer District 5 - Kent Tim Viland District 1 - Abercrombie Wayne Schindler District 2 - Barnesville Joe Pikarski District 6 - Mooreton Jerry Janssen District 7 - Rollag

Stop into one of our offices or give us a call at 701-553-8309 to get your project on our 2025 construction list.

Ron German District 8 - Fairmount/Hankinson Jan Schmit District 9 - Lidgerwood/ Wyndmere

COOPERATIVE MEMBERS: AREA-WIDE CALLING IS COMING Your local toll-free calling area is expanding! Effective April 1, 2025, calls between the Cooperative’s phone exchanges can be made without a long-distance charge.

This includes Abercrombie, Barnesville (Rural), Colfax, Fairmount, Great Bend, Hankinson, Kent, Lidgerwood, Mooreton, Rollag and Wyndmere. There is no additional fee for this service.

Red River Communications 510 Broadway | PO Box 136 Abercrombie, ND 58001 7925 180th Ave SE Wahpeton, ND 58075 Questions? Service issues?

Call 866-553-8309 RED RIVER CONNECT is produced by the Red River Communications Team.

Please refer to your March bill for additional information.

Contributing writers include: Kari Kleingartner, Tom Steinolfson, and Donna Thiel

FOLLOW US ON SOCIAL MEDIA

This institution is an equal opportunity provider and employer.

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PO Box 136 | 510 Broadway Abercrombie, ND 58001

YOU SET THE RULES. WE ENFORCE THEM. EVERY GENERATION GETS THE INTERNET IN THEIR HANDS EARLIER AND EARLIER. As a parent and grandparent, it’s crucial to help your child use connected technology safely.

The Red River Connect App simplifies managing screen time, content filtering, and real-time monitoring.

REDRIVERCOMM.COM/RED-RIVER-CONNECT

LOCATIONS & OFFICE HOURS

510 Broadway, Abercrombie 7925 180th Ave SE, Wahpeton Monday-Friday 8:00am to 4:30pm (Wahpeton closed Noon - 1pm)

Your FiberFASTTM Internet Provider

SCAN QR CODE TO LEARN MORE & DOWNLOAD THE APP

HELP DESK

BILL PAY

Need assistance?

We’re here 24/7 to help you!

866-553-8309

No added fees! Online or by phone.

855-939-3803 redrivercomm.com

redrivercomm.com