All charged up
WINTER
2 019
In this issue...
REDARC wins multiple 2019 Australian Auto Aftermarket Awards REDARC was honoured to receive three awards, including Gold for Excellence in Manufacturing (over $10 million annual turnover), at the bi-annual Australian Auto Aftermarket Awards. The awards were held on the 4th April in Melbourne and were attended by an audience of over 850 people, who also formed a large part of the AAA Expo itself. The expo is the nation’s most comprehensive exhibition of vehicle repair and servicing equipment, replacement parts, tools and accessories. It is a trade-only show, run by the industry for the industry. The awards recognise outstanding achievers in the Australian automotive aftermarket industry, with nominees demonstrating an unrelenting focus on excellence, innovation and education to secure ongoing success for the aftermarket industry in Australia. This was an incredible achievement for REDARC, as it is the third consecutive time we have won the Excellence in Manufacturing Award, having also been named winners at the 2015 and 2017 events. The other awards won by REDARC were Most Innovative New Aftermarket Product (4WD) for our 50 amp DC-DC In-vehicle Battery Charger (BCDC1250D) and Bronze for Excellence in Export. Managing Director, Anthony Kittel said he was delighted to win multiple awards and attributed them to REDARC’s continual innovation and hard‑working staff. “We take great pride in receiving this award for the third consecutive time, it’s a testament to the hard work and dedication which is embraced by all departments at REDARC. It is a true reflection of our efforts to achieve excellence in all facets of the organisation.”
The Excellence in Manufacturing Award recognises an organisation that has invested in research, embraced innovation and predicted future trends to develop a competitive advantage through continuous manufacturing improvement. The Most Innovative New Aftermarket Product (4WD) recognises excellence and innovation to any new electrical 4WD product for the interior or exterior of a 4WD vehicle. The Excellence in Export Award recognises an organisation that has researched, identified and cultivated new markets outside of Australia, resulting in a growth in their customer base and increased sales. For more information visit aaaa.com.au
RedVision wins two Industry Awards Hummingbird release new inclinometer New SmartCharge accessories New Tow-Pro Elite Accessories Pat Callinan hosts new factory tour video REDARC raising $40k for charity
Visit redarc.com.au for tech-tips and up-to-date info
Partnerships in business
REDARC deliver thermal signature solution to the Australian Army The Royal Regiment of Australian Artillery has progressively introduced new Precision Guided Munitions (PGM) into service over the past 10 years. The PGM known as SMArt155 (anti-armour modular artillery projectile) uses Infrared and radar sensors to target operational armoured vehicles and discount non-operational vehicles. For the Army to effectively test SMArt155 in an operational training environment, targets (that mimic an operational armoured vehicle) require a realistic thermal vehicle signature. Thermal signatures are typically costly to build, using complex high-voltage heat mats and large generators. The Australian Army had not practiced firing SMArt155 under an operational training environment, until March 2019, when during Exercise Chimera at Shoalwater Bay Training Area, they successfully engaged practice targets using the REDARC Thermal Signature Enhancement Kit (RTSEK). Developed by REDARC in conjunction with IntelliParticle and Form Cut, RTSEK
presented a sustainable, effective approach to establishing realistic thermal vehicle signatures. Defence Account Manager for REDARC, Mike Hartas was pleased with the results that the team in partnership with the Army was able to deliver. “Collaborating with Australian SME’s, who by being local, enabled us to deliver an innovative, value for money solution to the ADF in a short time frame. We are now exploring opportunities to take this technology further,” said Mike. The RTSEK team are finalists for the DTC Teaming Award 2019. Read more about this project at redarc.com.au/defence
Export update
RETTmobil REDARC presented a range of products at the RETTmobil trade fair in Fulda, Germany, May 15th-17th, which was said to attract 530 exhibitors from 20 countries and over 28,000 visitors. RETTmobil is the leading European trade show for rescue and mobility, it is a global forum for innovation, safety, quality, competence and training. Speaking of REDARC’s attendance at the event, Export Manager Craig Herriot said, “RETTmobil is an excellent opportunity to present REDARC’s products to manufacturers of ambulance, emergency and rescue vehicles. Our products are perfectly suited to these applications and offer reliable portable power for vehicles that operate in critical situations.” “We are seeing vehicle customisers in these markets having problems relating to charging an auxiliary battery bank, our products help overcome this problem by offering a unique auxiliary battery charging solution,” he said. For more information visit rettmobil.org
Adam Balentyne from AGIS Downer, Mike Hartas from REDARC, Warrant Officer Class Two Joseph and Tampas and Lance Bombardier Thomas Lewis from 4th Regiment, Royal Regiment of Australian Artillery, with an artillery target at Shoalwater Bay training area during Exercise Chimera
Out and about with REDARC
Overland Expo WEST
Brisbane Truck Show
REDARC was also at Overland Expo WEST in Flagstaff, Arizona last month.
The team exhibited at the bi-annual Brisbane Truck Show, which is organised by the Heavy Vehicle Industry Australia (HVIA) and attracted over 35,000 visitors.
We presented the Tow-Pro Elite, DC-DC Battery Chargers, the BCDC1225D and BCDC1240D, and our selection of Smart Start SBI dual battery isolators and voltage gauges. We featured the Manager30 battery management system which was introduced to the North American market earlier this year. The Expo is the premier overlanding event in the world with classes taught by worldleading experts in the field.
REDARC’s roots have stemmed from having strong relationships with truck, trailer and bus manufacturer’s including Kenworth, Volvo, Iveco, DAF, Scania, Mercedes, MAN and UD which means that REDARC is always engaged with evolving technology in the heavy vehicle industry.
This is the third year REDARC has attended the Overland Expos in the United States and they always prove to be an invaluable way to educate customers on our product range, as well as overlanding which has become increasingly popular over the last several years.
National Sales and Marketing Manager, Ben Marsh said, “The Brisbane Truck Show is the hallmark event for trucking in Australia, it’s always a great opportunity for us to go and meet new and existing customers to discuss how we can continue to offer unique products and services to them.”
For more information visit overlandexpo.com
For more information visit brisbanetruckshow.com.au
Product updates
Hummingbird release new inclinometer Hummingbird Electronics have released the latest addition to their inclinometer range, the Integrated Compact Inclinometer (HMDS0400). It is a simple device that enables machinery operators to monitor both pitch and roll of their machines. The Integrated Compact Inclinometer allows for flexible and cost-effective installations. It is powered by simply plugging into a cigarette lighter socket or directly hard wiring to machine power. The full colour display can be positioned in a range of orientations,
allowing it to be customised to suit individual needs and by incorporating an integrated accelerometer into the compact colour display, it removes the need for an externallymounted sensor. The easy-to-follow menu provides a simple interpretation of pitch and roll angles in degrees or percent gradients. It also features configurable warning and alarm levels that are linked to an internal buzzer that will alert an operator if a dangerous pre‑determined angle has been reached.
Pitch Roll The HMDS0400 is ideally suited Warning for civil vehicles and machinery such as earthmovers, water trucks and other heavy transport vehicles.
04 25
For more information visit hmbe.com.au/ integrated-compact-inclinometer
New SmartCharge accessories We have released a range of accessories for our 12V SmartCharge AC Battery Charger range by DEFA. Recharging your batteries has never been easier thanks to a new 12 volt charging kit and two 12 volt charging cables. The 12V Charging Kit (#SBC12ACC1-4) is a charging cable with ring terminals that includes a socket for permanent mounting to a battery, ultimately saving the user the hassle of accessing the battery in hard to reach locations. The cable can also charge and power electrical devices like mobile phones, sound systems and fridges via its socket.
The 12V Charging Cable with Ring Terminals (#SBC12ACC1-5) allows the user to permanently mount the ring terminals on a battery. It is ideally used on applications such as motorbikes, ATV’s, scooters, jet-skis and lawn mowers. The 12V Charging Cable with Clamps (#SBC12ACC1-6) allows the user to permanently mount cables to a battery and is ideal for monitoring and charging batteries in showroom vehicles, fleets and other vehicles that remain unused for long periods of time. All three accessories feature a battery status indicator, which shows the battery charge level in real time via a coloured status indicator. The battery indicator shows the
New Tow-Pro Elite accessories REDARC have added two vehicle-specific Switch Inserts to their range. The Switch Inserts provide installers with an OE-looking remote head mount whilst simultaneously aiding installation. The latest additions to our Switch Insert range are: TPSI-007
Suitable for 70 series Toyota
TPSI-009
Suitable for Mazda BT50
A range of Remote Head Wiring Kits (RHWK00X) that connect the remote head to the main unit have also been released. Cable lengths are available from one to six metres. All cables have automotive style connectors and increase the flexibility of the installation of the Tow-Pro Elite. Part number
Cable length
RHWK-001
1 metre
RHWK-002
2 metres
RHWK-003
3 metres
RHWK-004
4 metres
RHWK-005
5 metres
RHWK-006
6 metres
charge status of the battery via a red, yellow or green light. Launched in late 2018, the SmartCharge range are AC-DC battery chargers designed to automatically charge and maintain most 12 volt automotive and auxiliary batteries including lithium (LiFePO4). They are perfectly suited for applications such as cars, boats, motorbikes, scooters and lawnmowers. For more information visit redarc.com.au/ smart-chargers
REDARC Virtual Product Tours REDARC have finalised a new product education tool using our branded Toyota Hiluxes that showcase the purpose and interconnectivity of our products.
REDARC have also released an Encapsulated Power Diode (EPDK-001). It is rated at 7 Amps for both 12 and 24V applications. It is totally encapsulated with sealed connections. The EPDK-001 has been designed to fit in the Trailer Stop Lamp feed to support the installation of the Tow-Pro Electric Brake Controller on vehicles where ‘back-feed’ of 12V (during Tow-Pro Manual Override) may interfere with the vehicle systems. When installed correctly, the EPDK-001 ensures correct Trailer braking and Stop Lamp operation when the vehicle brakes or the Tow-Pro Manual Override is used. For more information visit redarc.com.au/trailer-brakes
Visit redarc.com.au | Email power@ redarc.com.au | Phone 08 8322 4848
Virtual tours are an excellent education tool that offers customers a unique and interactive way of learning about our products at the early stages of their research, helping them make the right selection. The tour is accessible at the REDARC website by visiting redarc.com.au/virtualproduct-tour but it can also be easily embedded onto your own web pages using a simple code. You can request this code and further instructions by sending an email to marketing@redarc.com.au
Product information
RedVision... giving customers control The launch of RedVision to the aftermarket allows customers to take full control of their device inputs, output channels, display settings and control logic using the RedVision configurator app. This means that customers: • have the ability to change the interface of their system to add capabilities to their camper, caravan or motorhome • have the ability to rename and label their control buttons • are able to revert back to factory settings in the event a mistake is made
The configuration app adds value to the customer’s experience and provides controlled independence in the look and feel of their system. We have developed a video on this configuration process which we recommend customers watch prior to making any changes.
understand exactly what this system is doing and what functions may have already been set by the installer. For support issues direct your customers back to us on 08 8322 4848 or they can send an email to techsupport@redarc.com.au
It is important that they
Search YouTube for “RedVision Configurator” to view the video or click the YouTube play icon
A reminder to our valued installers REDARC Electronics has issued a product safety recall for certain serial numbers of the Tow-Pro Elite V2 (EBRH‑ACCV2) electric trailer brake controller purchased between 1st September 2018 and 21st January 2019. As a result of this recall, you may be contacted by a number of your customers regarding potential affected Tow-Pro units. If you have a new unit in stock that is within the affected range, you can return the unit to your distributor for a free replacement to the next generation Tow‑Pro Elite EBRH-ACCV3. If an owner finds they have a unit that is affected, they are being advised to contact REDARC who will coordinate a free replacement of the main control unit. Subsequently, REDARC may contact you to organise for a customer to come to you in order to have the replacement completed, we seek your assistance to carry out this work. The replacement entails the changeover of the main control unit only. REDARC will provide a sum of $50 inc GST for each unit that needs to be changed over, as well as provide the main control unit required for the replacement.
In the instance of a customer contacting you regarding the recall you can: • Check the serial number as per our instructions on our website redarc. com.au/recall-notice. • If the unit is not within the serial number range, then there is no concern for your customer’s installation and they can continue using their Tow-Pro Elite V2. • If the unit is within the affected range, then you can organise with the customer to undertake the changeover at your earliest convenience. • Full instructions on how to carry out the replacement can be found at redarc.com.au/recall-instructions Please note that as part of the recall process we do need to accurately track the serial numbers of the main control units affected against the replacement main control unit to report to the regulatory authority. Invoices cannot be paid until we can verify that we have received the affected main control unit back to our stores. We thank you for your valued support in this product safety recall and carrying out this work on behalf of REDARC. If you have any questions about these matters, please contact REDARC on 1800 REDARC (1800 733 272) or email service@redarc.com.au
Distributor survey From June, REDARC will be seeking feedback from distributors of our product. Your feedback is indispensable – without it we would not be the company we are. We are always striving for continuous improvement and your feedback helps us shape our direction into the future. If you are a distributor of REDARC products we want to hear from you. By providing your feedback you will go into the running to win one of five $50 Coles Myer giftcards. If you wish to participate, please send us an email at marketing@redarc.com.au and we’ll ensure you receive a survey form. We thank you in advance for your participation.
Business update
RedVision brings home two significant industry awards We are honoured to have won two significant awards in two days including Australian Industrial Product of The Year and the inaugural Gerry Ryan OAM Award for Innovation.
Australian Industrial Product of The Year On the 16th May, our RedVision Total Vehicle Management System was awarded the Australian Industrial Product of the Year at the 2019 Manufacturers’ Monthly Endeavour Awards. The Manufacturers’ Monthly Endeavour Awards were established to recognise and reward excellence and innovation in the Australian manufacturing industry. They are the most esteemed and prestigious awards program for the manufacturing industry in Australia. The Australian Industrial Product of the Year recognises Australian made and/ or designed for industrial application. Speaking of the awards night, Managing Editor for Manufacturers Monthly, Syed Shah said, “Every year, we get a stronger pool of nominees for the prestigious awards – a testament to the incredible growth of local manufacturing here in Australia.”
Inaugural Gerry Ryan OAM Award for Innovation The Caravan Industry Association of Australia (CIAA) also celebrate several high-profile industry awards, which provide
national recognition for exceptional individuals in the caravanning and camping industry.
end‑users, installers and manufacturers who have praised it for its ease of use, simplicity and the new level of automation it brings.
On the 17th May, REDARC was honoured to receive the first Gerry Ryan OAM Award for Innovation for RedVision. The new award was introduced in the name of long-standing contributor to the industry, Gerry Ryan OAM, who was the founder of Jayco Australia. The award recognises the implementation of creative ideas in order to generate value.
Find out how RedVision can work for you at redarc.com.au/redvision
Anthony said, “Thank you to the Caravan Industry Association of Australia’s Stuart Lamont and Discovery Parks CEO, Grant Wilckens. It is fantastic to win this award carrying the name of industry legend Gerry Ryan OAM.” The CIAA Gala Awards capped off REDARC’s three-day interactive trade exhibition at the CIAA Conference 2019. RedVision continues to gain recognition since the product first won a Good Design Award in 2018, and the CIAA Award highlights again, REDARC’s innovation capability. “These awards are the culmination of a true team effort to create an innovative product that exceeds customers’ expectations. Our team is committed to designing products that offer a distinctive experience from similar products on the market,” said Anthony. Since its release, RedVision has received overwhelmingly positive feedback from
Pat Callinan hosts new factory tour video We were delighted to have Pat Callinan and his media team at the factory earlier this year for the purpose of creating an updated factory tour video. Since the completion of our expansion in November 2018, there is certainly a lot more to talk about. Pat shares his love for 4WD experiences and the beautiful, yet often extreme, nature of Australia’s landscapes. He mentions in the video that he has been using REDARC products for more than a decade, saying, “To explore these places confidently, you need equipment you can rely on.” The new clip reveals the breadth of REDARC’s state-of-the-art manufacturing facility with segments on innovation and technology, customer service and quality (featuring our testing and validation technology).
Championing a spirit of adventure, Pat talks about how REDARC’s products keep you in control so you can confidently create your own incredible travel experiences. And to that, the assurance that REDARC products can go the distance. Anthony said, “We couldn’t be more proud of our investment in REDARC and are delighted to share the factory tour video, with thanks to Pat for his presentation,” he added. To watch the factory video visit redarc.com.au/facilities
Grant Wilckens, Chairman CIAA and Ben Marsh (National Sales and Marketing Manager REDARC)
Cameron Bleakley (State Sales Representative Vic REDARC), VEGA representative and Tom Cross (Electronics Design Engineer REDARC)
Staff update
Haydn Trenorden We welcome Haydn Trenorden to the team. He joined us in March 2019 as a Customer Service Technician. As a qualified Auto Electrician, Haydn will lean on his background, bringing 10 years of electronics knowledge, including truck and marine, to help REDARC customers. “Having installed REDARC products since I started in the trade, I knew the quality of the product, and love the fact that it is a South Australian company. Since starting with the company, I already know I am working with a great team.”
In the community
REDARC to raise $40k for charity REDARC Electronics is celebrating its 40th year anniversary, and it is our delight to announce that part of our celebration includes an ambitious charity drive to raise $40,000 in honour of our 40 years in Australian manufacturing. We are proud to be an active member of our local and broader community through our relationships with many sporting, social
service and health organisations and to date we have raised $12,000 towards our goal. We have more plans in the pipeline for raising funds for charity and how you can participate. Activities will take place throughout the year and we look forward to revealing more soon! Keep up with our celebrations at redarc.com.au/40th-anniversary
Tee Pee at Hackham Community Centre sponsored by REDARC
REDARC continue sponsorship of Dr Paul Collier Scholarship in 2019 It is wonderful to continue our sponsorship of the Dr Paul Collier Scholarship, which will provide a place for selected participants on the Leaders Institute of South Australia’s Governor’s Leadership Foundation program.
to continue our support for the 2020 program.
We would like to congratulate the 2019 recipients of the scholarship, John Cranwell, Chief Executive Officer of Inclusive Sport SA and Edward Weaver, Director of Therapy Services at Brain Injury SA.
This scholarship was named in honour of Paul Collier who was the founder of Dignity for Disability (D4D) a South Anthony Kittel pictured with John Cranwell, Edward Weaver and Cathie Brown Australian human rightsbased organisation that with his disability and not let it get in the way aims to ensure representation in Parliament of what he wanted to achieve.” for people with disabilities. “REDARC believes in and fully supports Anthony shared a close relationship with equality in the workplace and by sponsoring Dr Collier as both were participants in the this scholarship it is one way to reflect our 2009 GLF program. values and highlight our dedication to this great cause.” Speaking of their bond he said, “Paul and I
REDARC has sponsored the Dr Paul Collier scholarship since 2013 and has committed
were in the same study group for the GLF program. It was inspiring to watch him work
For more information visit leadersinstitute.com.au
Visit REDARC at the Big Red Bash
RICHARD CLAPTON * 1927 * BUSBY MAROU * BJORN AGAIN WENDY MATTHEWS * MARK GABLE ( THE CHOIRBOYS ) STEVE KILBEY ( THE CHURCH ) * EUROGLIDERS CHOCOLATE STARFISH * NEIL MURRAY STEVE BALBI ( NOISEWORKS ) * THE CHANTOOZIES MARK WILLIAMS ( DRAGON ) * DALE RYDER ( EX BOOM CRASH OPERA )
WINNER 2018
REDARC Electronics power @ redarc.com.au
Australia Phone 08 8322 4848 Fax 08 8387 2889
23 Brodie Road (North) Lonsdale, South Australia Australia 5160
International Phone +61 8 8322 4848 Fax +61 8 8387 2889
ABN 77 136 785 092
PTY LTD
16-18 JULY 2019 SIMPSON DESERT QUEENSLAND
DOG FRIENDLY EVENT
BIGREDBASH.COM.AU
ro
u p to g e t h
f th
e
er
THIS IS A
tback ate ou Ultim venture
ad de
sert dr
g
Our team will be attending to answer all REDARC related questions and any other queries regarding our products and services to help you get the most out of your vehicle set-up. Look out for the REDARC marquee and come and say g’day. You can purchase tickets at bigredbash.com.au
THE LIVING END * KASEY CHAMBERS
in
This July 16th to 18th the Big Red Bash invites you to be part of history and experience a once in a generation spectacle as MIDNIGHT OIL headline their first multiday Australian music festival in over 22 years! The 40-metre-high Big Red Dune will light up, and the full moon will rise up from the desert dunes during their set.
REDARC is also supporting the ‘Australian Outback Air Guitar Championships’ which will take place on the REDARC Plaza Stage! We look forward to that one.
W ld’s M t Remote Music Festival
g
Every July, Birdsville’s iconic Big Red Bash kicks off under the open skies of Australia’s Simpson Desert. Thousands of people from around Australia, and the world, head into the desert for the most remote music festival on the planet.
16 other Australian artists and bands will play over three days and nights, including The Living End, Kasey Chambers, Busby Marou, Richard Clapton and many more.
a
For many years we have sponsored the award-winning event and we’re all-in again for 2019.
3 NIGHTS + 17 ACTS + CAMP IN THE DESERT + FAMILY FRIENDLY EVENT
get
The scholarship is designed to provide high-end development for key people in organisations throughout South Australia that support potential leaders with disabilities or disability sector workers.
ea
m