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As technology enables recruiters to do more with a click, integrating the many systems becomes the top challenge

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Guide to Recruitment Software

Looking ahead to 2015 As Chief Technology Officer of a leading cloud-based Recruitment System, I think the ‘big trend’ for the next year will be: Good, old-fashioned customer service. It may not sound as sexy as hyper-video-precognitive-mega-recruiting 3.0…but if your software provider offered you a choice between both – I know which you’d prefer. At Eploy, this year we’ve been focusing on our growing customer base, many of whom were pioneers with us when we launched the UK’s first, fully cloud-based software for recruitment agencies over 15 years ago – we’re proud to have watched them grow with us. At Eploy, it’s customer feedback that drives our product roadmap. 2015 will see a new era in cloud recruitment software as we seek to harness Big Data and transform it into real, actionable insights that help recruiters work faster and smarter and business owners really understand and improve their performance. I often get asked about ‘mobile’ and the effect it is having on the recruitment landscape. It’s true that we’ve seen a huge growth in mobile traffic to our customers’ sites – with a 190% growth in candidates applying and registering their interest in jobs via mobile. While many inhouse recruitment teams have embraced mobile with careers sites that work just as beautifully on a smartphone as they do on a desktop, it seems recruitment agencies have been slower to adapt. Eploy is completely web-based and can be accessed on any device – so recruiters can work from wherever they are, at any time and on any device.

recruiters to work in a set way, at Eploy we believe every customer is unique – with different ways of working, different goals and objectives. That’s why we designed our recruitment platform to flex and adapt to changing business environments – helping recruiters move into new business areas and offer new services as well as embrace mobile and social recruiting. Ultimately, finding the right technology provider for your recruitment business means finding a company that understands you, your goals and your objectives. But no matter how ‘flash’ their demo, meet the people who will be working with you to ensure you get the best out of your investment. Providing stellar customer service is one trend that never goes out of fashion.

Christopher Bogh is the co-founder and Chief Technology Officer of Eploy, a market-leading Cloud Recruitment System.

To find out how Eploy can help your recruitment business please visit eploy.co.uk

We’ve also spent a great deal of time getting a greater insight into the varied ways our clients work – while many recruitment systems force

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www.recruiter.co.uk

Guide to Recruitment Software 2015 A

www.recruiter.co.uk

Guide to Recruitment Software 2015 A

SUPPLEMENT

SUPPLEMENT

What do recruiters want from their recruitment software? • “Be agile.” • “Do what I want it to do.” • “Something that operates like an Apple tablet.” • “Technology should be managed by people, not people by technology.”

Linking the pathways SPONSORED BY

As technology enables recruiters to do more with a click, integrating the many systems becomes the top challenge

Contents

These were just a few of the comments recruiters made at a discussion event I attended in November when they were asked what they really, really wanted in the tools that aim to make recruiting easier, slicker and quicker.

6 Joining the software dots How can recruiters work even more efficiently with the software they currently use — and will use in the future?

In this guide, recruiters will find an array of amazing tools to investigate that are designed to do just that, and to accomplish any number of critical tasks and processes within their recruiting remit.

12Directory listings Software companies listed alphabetically

We hope this guide will lead you to the tools you need to develop a world-class recruitment operation, regardless of whether your business is staffed by one or 1,000 people.

DeeDee Doke, Editor

Scan here to get your own copy of Recruiter

EDITORIAL Editor: DeeDee Doke T: +44 (0)20 7880 7601 deedee.doke@recruiter.co.uk Reporters: Sarah Marquet T: +44 (0)20 7880 7606 sarah.marquet@recruiter.co.uk; Nicola Sullivan T: +44 (0)20 7880 7603 nicola.sullivan@recruiter.co.uk Contributing writer: Sue Weekes Production editor: Vanessa Townsend T: +44 (0)20 7880 7602 vanessa.townsend@recruiter.co.uk Art editor: Adrian Taylor ADVERTISING Business development manager: Tom Culley T: +44 (0)20 7880 7607 tom.culley@recruiter.co.uk Senior sales executive: Lisa-Jane Parker +44 (0)20 7880 7610 lisa-jane.parker@recruiter.co.uk Recruitment advertising: Amalia Zafeiratou T: +44 (0)20 7880 7608 amalia@redactive.co.uk Fax +44 (0)20 7880 7553 Editorial email recruiter.editorial@redactive.co.uk PRODUCTION Production executive: Rachel Young T+44 (0)20 7880 6209 rachel.young@redactive.co.uk PUBLISHING Publishing director: Aaron Nicholls T: +44 (0)20 7880 8547 aaron.nicholls@recruiter.co.uk RECRUITER AWARDS Events: Juliette Bond T: +44 (0)20 7324 2771 juliette.bond@redactive.co.uk CIRCULATION and SUBSCRIPTIONS To receive a regular copy of Recruiter, the leading magazine for recruitment and resourcing professionals, telephone +44 (0)20 8950 9117 or email recruiter@alliance-media.co.uk • To purchase reprints or multiple copies of the magazine, contact Ryan Hadden T: +44 (0)20 7880 7618

Total average net circulation between 1 July 2013 & 30 June 2014 – 18,994. Recruiter is also sent to all REC members Redactive Media Group 17-18 Britton Street London EC1M 5TP

CONTRIBUTIONS Contributions are invited, but when not accepted will be returned only if accompanied by a fully stamped and addressed envelope. Articles should be emailed. No responsibility can be taken for drawings, photographs or literary contributions during delivery, transmission or in the editor’s hands. © 2014 Redactive Media Group. All rights reserved. This publication (and any part thereof) may not be reproduced, transmitted or stored in print or electronic format (including but not limited to any online service, any database or any part of the internet) or in any other format in any media whatsoever, without the prior written permission of Redactive Media Group. Redactive Media Group accepts no liability for the accuracy of the contents or any opinions expressed herein. The publishers cannot accept liability for any loss arising from the late appearance or non-publication of any advertisement for any reason whatsoever. ISSN 1475-7478

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Guide to Recruitment Software

Joining the software dots THERE ARE SO MANY TECHNICAL APPS AND SYSTEMS TO HELP RECRUITERS WORK MORE EFFICIENTLY, BUT IF THEY ARE NOT WORKING TOGETHER, THEN THAT GOAL IS DEFEATED. SUE WEEKES EXPLORES The ever-increasing reliance on technology and the proliferation of applications has meant that software integration continues to be a big issue for front-line recruiters. Recruiters need — and expect — to access far more functionality from their recruitment software than previously, and if they can’t, their efficiency suffers. Consider the findings of a survey of in-house recruiters by recruitment technology provider Jibe, for example. Jibe found that three-quarters of those surveyed said a lack

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of integration prevents them from obtaining a complete “talent lifecycle” snapshot. Meanwhile, almost half (47%) indicated that integrating their recruiting and HR systems would be the most valuable technology upgrade, with Jibe commenting that this was “far and away” the most desired upgrade among respondents. As Jonathan Brown, vice present, global solutions, at recruitment solutions provider Futurestep (a Korn Ferry company) points out, a lack of integration can affect not just recruiter efficiency but also the candidate who will “feel

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Guide to Recruitment Software tools from a “whole system approach” rather than just a standalone technology. “Look at the process map and ask how would we use it? What would the process efficiency be? Perhaps it helps in one area but would it help us in terms of the end-toend process?,” he says. “And that’s the piece that has been missing.”

passed from one system to another”. “It will not be a seamless experience for them,” he says. In addition, such a lack will also have a negative effect on a recruiter’s ability to analyse and report on aspects of the recruitment processes “such as where candidates are dropping out and assessing the quality of hire through the pipe and how the funnel is moving”, he explains. Brown believes that integration issues often arise because much of the growth in the talent acquisition technology space has been through independent innovation by start-ups or servicespecific companies. “For instance, assessment providers have now put their tools online, there are referral systems, social media plug-ins and then of course applicant tracking and CRM systems,” he says. “So there is a lot of innovation but not much of it is tied together.” Furthermore, he adds that some providers are less open to integration than others, maybe because other developers have a competing product or they are worried about data security and the risk of their systems being hacked. It isn’t just down to the developers to ensure integration is high on the agenda though, and Brown believes recruiters must play their part in a more integrated future by evaluating new systems and

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To integrate or not to integrate Chris Bogh, technical director of Eploy, says that recruiters must be more mindful of knowing when and where but also when not to integrate and this is by assessing where the business benefit of the integration is going to come from. Rob Hayesmore, head of product design at Bond International Software, which develops the agency software Bond Adapt, agrees and suggests that in many cases integration issues stem from business process rather than technical complexities. As an example, he explains that while the bigger temporary agencies increasingly want closer integration between their back and front office systems, this needs to be thought through. “They want their front office people to have visibility of pay information so they can have answers to queries when temps phone up. It takes a client with a clear vision of the business benefits they are expecting to get the most from fully integrated business processes like this,” he says. “It isn’t about technology but ensuring the systems fit in with how they go about the business of recruiting.” While developers can advise on this, it is down to the individual recruiter to decide where the integration fits in. In the past some agencies have over-integrated because of wanting to see information from their entire application suite across the front and back office. “Then in the months after roll-out they end up taking a lot of it out because they’ve built something too difficult “With psychometrics the integration is seamless … the user gets the results back in their system and candidates don’t know they’ve been anywhere else” Chris Bogh Eploy

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Guide to Recruitment Software “It isn’t about technology but ensuring the systems fit in with how they go about the business of recruiting” Rob Hayesmore Bond International Software to use,” says Hayesmore. “This is because they haven’t focused on the actual requirements of the key roles in order to make these people most effective at doing their jobs.” Bogh warns that integration with too many systems can also mean that recruiters lose track of valuable data. “If you capture a lot of data from the candidate and then at some point export it, ensure it isn’t lost as it will be valuable further down the line for succession planning and/or learning and development.” Look for the bigger picture In some cases, integration may not be the answer. Recruiters must look at the bigger picture, says Richard Turrell, head of marketing for First Choice Software, developer of RDB ProNet recruitment software for agencies. “Recruiters are innovative but ultimately commercially driven and therefore a particularly innovative integration may appear excellent but if the commercial gains are not demonstrable then often it will not progress,” he says, adding that the best-of-breed software approach may sometimes be the best route. “Trying to reinvent something in a new interface when the one you already have is carefully refined and user-friendly would be counterintuitive.” Similarly, Dave Scott, head of integrations at Broadbean, cautions against “pushing everything” from the application being integrated into the hosting system and advises “cherry-picking” the required features. The overriding priority for Broadbean when considering integration centres around workflow. “Our aim, when working on integrating different systems into Broadbean, is always to try to provide the services offered by the application or toolset in a native way, effectively extending our functionality,” he says. “The ability to customise the design of our posting

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steps and control the final stage redirect on posting completion would be a good example of this, as they effectively provide our multi-posting capabilities in a way that they can be embedded directly into the hosting application’s existing workflow.” He adds that the other main priority is around having a “good, well-defined and stable flow” of import and export data. That will ensure that “key functionality in either the host application or the application being integrated continues to deliver the same business value despite there being new sources of the data on which it depends”, he explains. Challenges vary Broadbean’s integration challenges vary from client to client and highlight the need for recruiters to ensure they have their house in order when it comes to internal systems and processes to make the most of the integration. Scott says data synchronisation is one of the biggest challenges, especially where there is no master repository for a particular set of data, while there can also be user hierarchy conflicts. “Most systems will have some kind of user hierarchy with basic users and one or more tiers of administrative users. This may control access to functionality or it may be a way of silo-ing data in a way that reflects the business organisation,” he says. “The hierarchy used in the hosting system and the hierarchy in the application set being integrated may vary significantly, and ensuring the right services are provided for users in the host application without compromising the user access levels of the application being integrated is a regular challenge.” He also agrees that workflow conflicts can be another challenge. “Trying to reinvent something in a new interface when the one you already have is carefully refined and userfriendly would be counterintuitive” Richard Turrell First Choice Software

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Specialist staffing software Hays is a global business operating across 33 countries and communication between our 8,000 consultants, candidates and clients via the internet is a key business issue. The latest Adapt system brings us multi-lingual

capabilities, sophisticated integration options, and social media enablement combined with scalability through a web-based delivery model. This provides a platform to enable

Steve Weston | Group Technology Director | Hays

business options that historically could never be imagined, let alone realised…

Global Vision Connecting people and processes everywhere. Chosen by the world’s leading recruitment organisations for its multi-lingual and multi-cultural capabilities, Adapt enables global businesses to connect their offices and streamline operations via an intuitive cloud platform – revolutionising the world of recruitment. Feature rich specialist recruitment software, Bond Adapt, is 100% configurable and fully scalable for effective global deployment. By managing the entire placement cycle, Adapt improves productivity, providing global organisations with the right tools to maximise their business performance.

Contact us to find out how Bond Adapt can transform your business. T +44 (0) 1903 707070 www.bondadapt.com

E sales@bond.co.uk

One world. One future Bond International Software www.bondinternationalsoftware.com

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Guide to Recruitment Software Linking in to multi-posting software remains one of the popular areas for integration. Outside of this, priorities vary for agencies and direct recruiters. Eploy’s Bogh reports that one of the more recent trends for corporates has been a desire to integrate with video-interviewing technology. This can sit neatly aside integrations with services such as psychometric testing, and as well as fitting in with a recruiter’s workflow it is important that it doesn’t disrupt the candidate experience. “With psychometrics the integration is seamless and the user gets the results back in their [Eploy] system/portal and candidates don’t know they’ve been to a different part of the system,” says Bogh. When it comes to agency wishlists for integration, alongside multi-job posting and CV importing, Turrell says that they welcome tools that minimise administration and streamline workflow such as online timesheets and selfbilling. Meanwhile, Hayesmore says linking with thirdparty reference checking software and products that allow you to carry out e-shots and e-surveys on a client base are also gaining in popularity. Surprisingly, Hayesmore reports that integration with the mobile environment, and client and candidate portals are less of a priority with agencies. “It seems that although recruiters advertise and source digitally, some are not looking at engaging and interacting with candidates in the same way,” he says. Changing face of software acquisition The way organisations select and buy their software has radically changed and this also has ramifications for integration. An individual recruiter can go online and download several apps that they feel could make their life easier without even speaking to the IT department and to maximise the benefit of these they may need to be integrated into their daily working practices. First Choice has taken the approach of creating the RDB Store into RDB ProNet, which allows users to instantly download and deploy any features needed. “Payroll exports, reports, useful tools such as the de-duplication tool are all examples of free features users can take advantage of,” says Turrell, who believes the client should

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General rules to consider before integrating systems • Assess where the integration fits into business processes and identify the business benefits it will provide • Consider how it will affect key roles. Will it make people more efficient? • What impact will it have on the candidate experience? • Examine internal systems, databases and workflows to ensure these don’t conflict with integration • Avoid integrating every available piece of functionality of a system but cherry-pick what will suit your requirements • Allow new technologies and systems to mature, and consider that integration may not always be the best route immediately

be able to exercise choice when it comes to who carries out their integration. “This approach also gives integrators instant access to our whole supported user base, which itself means that it is often easy for the third-party to commercially justify doing the work themselves rather than charging our clients for the work.” Hayesmore says that recruitment software developers must accept that the days of expecting a client to use the recruitment software developer’s partner products are gone. “A recruiter could sit on their iPad and download 20 timesheet entry systems from the Appstore that they felt were good, so we have to work with multiple systems,” he says. This trend means more common standards need to be developed to make integration easier, he adds. While chances are the future will be even more integrated, there is certainly a case for thinking first and integrating later. Bogh gives the example of how some of the big networks such as LinkedIn have changed the way they have worked over the years. “It’s often a good idea to sit back and let technology mature,” he says. “And then it becomes much clearer what the business benefits are.”

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HR software designed for Agencies. • • • • • •

Cost savings Transparency Compliance Efficiency Ease of use Best ROI

Job board integration, CV parsing, mass text, messenger, on site time attendance linked directly, client portal, cloud based, social media integration, fully searchable database, phone integration, comprehensive KPI and MI reporting, worker KPI measurement, complianceAWR across multi-site, right to work, temp with perm functionality, planning and compliance for drivers, warehouse, nursing and much more…

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Guide to Recruitment Software Artifice Name of system: Artifice Operating platform: Windows Price: Licenced user £500 per annum Contact details: T 01788 552241 E sales@artificeplatform.com W www.artificeplatform.com

In 2003 Crichton Miller, founder and chief executive officer of Haul-IT Nationwide, realised that increasing legislation for agencies to ensure compliance, while continuing to provide cost savings to clients, required an investment of business profits into producing (in-house) software designed around the needs of agency, its staff, its workers and client demands. A team of programmers were recruited and trained to understand agency business working practices. Working with temporary workers, operators, recruiters and finance staff, they started designing and building the most efficient system possible to manage the temporary and permanent supply chain. Tested in seven Asda regional distribution centres between 2006 and 2012 managing 2,500 LGV Drivers and 110 second-tier agencies, Artifice produced large cost savings and managed compliance beyond all expectations. Used to select, place and manage large volumes of drivers for Wincanton, Eddie Stobart, DHL, and Argos, this secure scalable solution, will automate the recruitment and selection of any type or quantity of worker and meets all compliance demanded by your clients, the industry and legislation while reducing your costs, increasing efficiency and helping your business succeed.

Bond International Software Name of system: Bond Adapt Operating platform: Platform Independent Integrates with: All Price: Flexible delivery options – please contact us to discuss your requirements Contact details: James Payne T +44 (0) 1903 707070 E sales@bond.co.uk W www.bondadapt.com www.bondinternational software.com

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Bond International Software is a global provider of specialist recruitment software. Chosen by world leading recruitment organisations, Bond’s technology is built upon over 40 years’ experience and continuous research, development and investment. Used by more than 140,000 staffing professionals in over 40 countries, Bond Adapt manages the entire recruitment cycle. Feature-rich and highly flexible, Bond Adapt is the ideal solution for all companies, from two-user agencies to enterprise level organisations. Features include: • Available On Premise or On Demand (Cloud/SaaS) • Adapt Studio – User customisable real-time dashboards • Adapt Insight - Powerful contextual searching and matching • Advanced Social Media tools • Interactive web portals • Adapt In Touch – Mobile app for iPhone, Android and BlackBerry • Open API – Easily bolt-on third party systems. Businesses working with Bond Adapt can focus on future growth with absolute confidence.

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think this is clever?

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Guide to Recruitment Software Dillistone Name of system: FileFinder Anywhere Number of users supported: No minimum and unlimited Operating platform: Our unique range of delivery options allows users to access data via modern Browsers, Desktop software, mobile devices, Outlook or the Outlook Web App (part of Office 365) Contact details: T 020 7749 6100 E sales@dillistone.com W www.dillistone.com

Dillistone Systems’ FileFinder Anywhere is the latest generation of the FileFinder Executive Search platform, the software of choice for 1,600+ executive search and talent acquisition teams in over 60 countries. With the development of FileFinder Anywhere, it is now possible for users to access one database via four platforms – Desktop Software, Mobile, Browser and Outlook – anywhere, anytime. Imagine how much more efficient you would be if you could: • Access your database from virtually any modern device (including the iPad and the Apple Mac) while on a train, on a plane, at a client’s premises or in any other location • Manage your database without leaving Outlook • Research candidates in LinkedIn without leaving your database “Being able to access our data on the road from different devices is going to be extremely impactful for us. We would definitely recommend FileFinder Anywhere. It is going to help us serve our clients better.” O’Neill Consulting Group “FileFinder Anywhere does what it says on the tin: we can access it literally anywhere, on our iPhones and our iPads, and if we’re working from home we can use any computer to access it. The integration between FileFinder Anywhere and Office 365 works very efficiently.” Arthur Edward Associates FileFinder Anywhere is available for outright purchase/SaaS and can be hosted in the cloud. Technical support is available 24/5 through Dillistone Systems offices worldwide. Part of Dillistone Group plc

Eploy Name of system: Eploy Operating platform:

Runs on any system and browser. Full access on smartphones and tablets Integrates with:

Social networking channels, POP/IMAP and Exchange Email, Daxtra, Sovren, Broadbean, IDIBU, Logic Melon, Job Mate Price: £75 per month per user

Contact details: T 0800 073 42 43 E info@eploy.co.uk

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Eploy® is a modern, cloud-based recruitment platform for agencies who want to work faster & smarter. Eploy combines recruitment CRM, applicant tracking, recruitment analytics and research tools into a single, flexible platform that adapts to your business processes. Seamless integration with any website enables online registration, self-service portals, applications and timesheet entry while multiple job posting, automated response handling and CV data extraction significantly reduces time to placement. Eploy’s proprietary online research tools allow researching & importing from multiple CV Libraries, LinkedIn, Google, Viadeo, Xing etc with all social/business networks & media channels continually updated. Specialist “client tools” unlock new revenue streams such as Vendor Management, RPO Services & Volume/Graduate recruitment while detailed analytics gives you up to the moment insights into business and consultant performance. The Eploy team have extensive experience in the recruitment industry which enables Eploy to fit seamlessly into any organisation. Since 1998 our philosophy has been to actively seek feedback from our rapidly expanding client base and closely follow industry developments and has resulted in exceptional levels of innovation and functionality.

2015

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Guide to Recruitment Software Evolve Name of system: evolve™ Operating platform: Cloud based, delivered via IE Price: £50-£100 per user per month Contact details: T 01256 845 055 E sales@evolvedb.co.uk W www.evolvedb.co.uk

evolve™ recruitment software is a leading browser delivered front office recruitment system. Securely accessed via Internet Explorer, you do away with the need to buy servers, do backups, admin and maintenance so, you can focus on what you do best – recruiting! And, you can access it from wherever you are office, home, on the move, anywhere that you have an internet connection. evolve™ functionality allows consultants to manage communications with all of their key audiences: clients, candidates and internally. By creating a custom index all information is accessible so that if you are looking for rocket scientists, you can find them... and all from a single desktop environment. Managers are able to monitor user activity and schedule key reports giving simple access to KPI data to identify top (and bottom) performers. As a SaaS solution evolve™ is highly scalable, allowing you to quickly and easily grow the system to accommodate your own business growth and we are constantly developing and ‘evolving’ the functionality meaning new innovations in the recruitment process can be built in to your system with no additional cost. First Choice Software

Name of system: RDB ProNet Number of users supported: Unlimited Operating platform: Windows Server, Windows 8, 7, Vista, 32 & 64 bit Windows, iOS (iPhone and iPad Apps) Price: Please contact us Contact details: T 01256 314600 E sales@firstchoice.org.uk W www.firstchoice.org.uk

First Choice Software was founded by recruiters in 1996 to build and provide recruitment software to help recruitment companies achieve maximum sales, while providing a great customer experience to their clients and candidates. Today the company is acknowledged as a market leader offering innovative solutions to enterprise clients, progressive SMEs and ambitious start-ups. RDB ProNet is renowned for its usable workflows, ease of integration, customisation capability, compliance and security, and offers a choice of on-site, Cloud (hosted in Britain) and hybrid solutions. RDB ProNet is a truly complete recruitment software technology platform. It has inbuilt support for vendor management, on-line timesheets, websites and web portals, iPhone and iPad apps, and countless third party tools, all delivered via the RDB store, including the most popular back office products and multi-posters. First Choice stands behind the flexibility, security and ROI delivered by its solutions.

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Guide to Recruitment Software Flo Software Solutions Name of system: Flo Software Solutions Operating platform: Flo is cloud-based, making it accessible from any device and operates in real-time Price: Price available upon request Contact details: T 0844 322 1100 E info@flo.co.uk W www.flo.co.uk

Flo provides powerful yet affordable software that enables temporary recruiters to assign candidates with greater accuracy, speed and security. The cloud-based solution is scalable which provides agencies access to the performance and resilience of enterprise-level recruitment software, at a fraction of the cost. Flo enables users to accurately place candidates faster whilst also improving the security and compliance of their operations. The end to end system creates bookings and timesheets, consolidates invoices and tracks Agency Workers Regulations, as well as a number of other key features. Using real-time information stored on Flo’s secure cloud, data can be accessed and managed anywhere by agency employees, clients and candidates. Flo requires no set up fee and includes all training, data migration and full support in the single monthly cost, which is around 10% less than other products on the market. Services and Products: Flo is built on technology traditionally used by large companies because it is designed to scale quickly and handle increasing amounts of data without slowing down. The features of the Flo product are based around the problems temporary recruitment agencies face daily, the system is designed to guide recruiters through a logical progression of steps that help them generate faster results for their clients.

Gel Solutions Name of system: GEL Front Office GEL Back Office GEL All-In-One Operating Platform: Microsoft Windows and SQL Server Integrates with: All-In-One System build in Price: From £50/month Contact details: Luis Silva T 08448 794 889 E sales@gelsolutions.co.uk W www.gelsolutions.co.uk

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GEL is a leading edge software provider to the Recruitment Industry. With Front Office, Back Office and complete ALLIN-ONE solutions, GEL provides a powerful SQL Server based system for agencies of all sizes managing permanent, contract and temporary recruitment. Our easy-to-use tools automate the processing of CVs, candidate registration, availability, diary, placements, timesheets, client invoicing and paying the workforce. You take control of your data, managing staff and configuring the system to suit your team needs. We also offer Pay As You Go options for start-up agencies and those looking to minimise the initial costs. We deliver the very latest tools and with only a small on-going monthly cost from £50 per month. Whether you are changing your software or enhancing the way you work, call on 08448 794889. We can offer you the best advice, support and organise a remote demonstration for you to see for yourself.

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Successfully found… Recruiting temporary, permanent, contract or interim staff for clients quickly, cost-effectively and reliably is essential to your ongoing success. Aspire can give your consultants a real competitive edge and covers every aspect of the recruitment

People People People

process. It records client and vacancy details and provides you with criteriabased searching and accurate matching to identify the best candidates. It submits candidates and notes follow-up actions, and the daily planner ensures you track progress, quickly and effortlessly. With Aspire, it is easy to recall previous searches, and offers job, shift and driving ‘plansheets’ to provide powerful views of scheduled activities plus a complete set of tools to quickly add and amend arrangements.

…and efficiently paid

In short, Aspire is a comprehensive, powerful system that retains exceptional simplicity and intuitiveness in

Tempaid

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Boring it might seem, but making sure that temps are paid accurately,

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of online technology, from job boards through text-messaging, email and

Tempaid’s market-leading, HMRC-accredited payroll delivers real productivity, with a wide choice of data entry, powerful methods of calculation, flexible invoicing and debt collection. And if you want

electronic timesheets, to online regular

confirmation that Tempaid can match your particular way of working and paying people –

and end-of-year HMRC submissions.

well, just contact us and ask.

The two together… the perfect fit www.oxfordsoftware.com

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Guide to Recruitment Software ISV Software Name of system: FastPath online testing and training Operating platform: Cloud based software Price: PAYG and licence options. Discount available for REC and TEAM members. Contact for more info Contact details: Rebecca Channell T 02380 816600 E rchannell@isvgroup.com W www.isvgroup.com

ISV Software is the recruitment industry’s preferred choice for online skills testing and e-learning products. In fact, ISV is the only candidate skills testing provider working with both the REC and TEAM. Their products are robust, easy to use and flexible enough for the individual recruiter or for multi-location corporates like Hays, Manpower and Brook Street to name a few. The core product, ISV FastPath, offers fast, efficient, real-time candidate assessments. It’s the ideal way to verify skill levels and ensure your candidate matches your client’s job spec. Why risk relying on a CV when there’s a way to be sure? Choose from hundreds of ready-made tests or create your own material. Plus you can brand the system for that professional finish and make use of the online training material to really give your candidates (and your staff!) the competitive edge. Save time, know your candidates and increase your placement rates today. ISV is a subsidiary of Dillistone Group Plc. The Group includes fellow REC Business Partner and TEAM service providers Voyager Software and FCP Evolve.

ITEC Name of system: Itris Operating platform: Windows Integrates with: Microsoft Office, Accounting & Payroll Software, Multi Job Posting Services, CV Parsing Services, Websites, Social Media, SMS providers Price: POA

Itris is the benchmark for recruitment software, providing recruitment consultancies of all sizes with the optimum tools and functionality to manage their businesses and confidently plan future success. Fully configurable to clients’ specific requirements, Itris has built a reputation for enhancing business growth and profitability throughout the UK and global staffing industry. Itris is one of the most feature rich systems on the market. Itec are constantly updating and adding to the system making sure it is in tune with what the market demands. Off the shelf, Itris contains all the functionality you need regardless of the type of recruitment or sector you are involved in. Being able to tailor the setup and functionality within a system is key for most businesses and Itris offers this as standard. The ability to create unique fields and templates whilst automating key business processes gives users a huge advantage over most platforms.

Contact details: T 01892 825 820 E sales@itris.co.uk W www.itris.co.uk

Itec have been developing and supporting Itris since 1998. Their key objective is to supply and support the best product on the market.

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Guide to Recruitment Software Merit Name of system: Merit Payroll/Merit Umbrella/ iMerit Operating platform: Windows/Web/Cloud Integrates with: Your CRM, Finance Systems and Spreadsheets Price: Product dependent Contact details: T 0845 8386 111 E sales@meritsoftware.co.uk W www.meritsoftware.co.uk W www.meritumbrella.co.uk

Merit Software offers payroll solutions for recruitment agencies and complete solutions for umbrella companies. Merit Payroll has been designed with the specialised needs of these industries in mind. Merit offers streamlined workflows and automated processes allowing you to pay, bill, export, import and communicate with your workers via print, email, online and SMS. The suite of Merit products makes it easy for recruitment agencies to get their timesheets and invoices processed on time. Merit Umbrella provides everything required for a new umbrella company to start up or an existing umbrella to automate processes. iMerit, the online portal, allows candidates to self service. Offering a dedicated after sales support team, Merit Software looks to build long-term client relationships.

Microdec Name of system: Profile ePM & Profile RPM Number of users supported: Single start-ups, SME & global companies Operating platform: Cloud or On-Premise

Price: Dependent on requirements Contact details: Sales Team T 01277 227778 E sales@microdec-profile.com W www.microdec-profile.com

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Easy-to-use with SMARTmenus & SMARTfeeds thus avoiding confusion, reducing internal training and support overheads. Unique user interface design and workflows can be configured to suit your business and hide unwanted fields, menus & tabs for greater user buy-in. MI & KPI monitoring, drives the users to their targets and provides management with full activity views.

Integrates with: Merit, Tempest, InTime, Tempaid

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Easy-to-use yet fully functional in its unique design allowing each consultant to concentrate on effective recruiting, saving time, money and providing rapid ROI.

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Permanent, Temporary, Contract, Executive Search and specialist Shift & Volume recruitment workflows all available within the same application. Visit our website to see who we have helped and work with.

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Guide to Recruitment Software Oxford Software Name of system: Aspire & Tempaid Operating platform: MS Windows Integrates with: Aspire & Tempaid – 2-way integration Price: Price on application Contact details: T 0845 1300 332 E sales@oxfordsoftware.com W www.oxfordsoftware.com

Oxford Software is one of the leading suppliers to the UK recruitment industry with over 25 years’ experience in the marketplace, and in excess of 1,000 clients. Using their wealth of specialist industry knowledge the company currently offers stateof-the-art, third-generation, SQL Server-based front and back office solutions together with complementary web-based functionality. Aspire is a fully functional, high performance front office system combining flexibility with ease of use resulting in exceptional consultant productivity. Suitable for all sectors of recruitment Aspire is equally at home dealing with temp, perm or contract requirements. Tempaid is Oxford Software’s highly acclaimed and acknowledged leader in the back office payroll and billing market. Tempaid incorporates power, scalability and security, provides enhanced flexibility and ease of use. iTempaid is a range of web-based solutions, including online timesheets and payslips, to enhance Tempaid. A comprehensive support package is available for all products incorporating installation, consultancy, training and ongoing user assistance. Bespoke tailoring of Aspire and Tempaid to meet individual requirements is readily undertaken.

Paloma Paloma Systems is a leader in recruitment management software, offering recruitment solutions to agencies across the UK for over 20 years.

Name of system: Fortuna Enterprise, Fortuna Horizon

Fortuna Enterprise crosses over from the desktop to the web, providing a holistic software solution, maintaining comprehensive records from search and selection to placement to, in the case of temporary/multiple workers, timesheet management while providing senior managers with the ability to monitor performance.

Operating platform: Windows Price: Price on application

Fortuna Horizon is our web-based software for search and selection, providing all the functionality you need on an internet platform. The fully customisable home page means it will look how you want it to, not how we think it should. Our optional candidate application portal simplifies and speeds up interaction with candidates.

Contact details: T 01273 778688 E sales@paloma.co.uk W www.paloma.co.uk

Fortuna Horizon allows for granular level of vacancy placement compliance that can be defined by different recruitment sectors, through Client record and Job Title. Attributes include: drag-and-drop functionality in managing the placement of multiple candidates; integration with existing systems and web services; enhanced security enabling, for example, photographs on timesheets; and compliance with Agency Workers Regulations. Our service and support is a key differential in our market; providing comprehensive support with the ability to offer bespoke solutions customized to your specific requirements within an off-the-shelf solution. Our overriding goal is to provide software that helps recruitment consultants to create, manage and exploit information.

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Guide to Recruitment Software Recruit Studio Name of system: Recruit Studio Operating platform: All Microsoft Windows Integrates with: Microsoft Outlook, Word, Excel, Lotus Notes, Daxtra, SMS texting, postcode lookup, your website, Innovate CV, Twitter, LinkedIn Price: 1 – 5 users = £50 per user per month 6 – 10 users = £250 per month 11 – 15 users = £350 per month 16 – 20 users = £450 per month 21 – 30 users = £500 per month

Working for over 1,000 users across 24 countries, Recruit Studio offers new and established consultancies the best possible combination of value, features and flexibility. Ideal for 1 to 50+ users, the cost is £50 per user per month – or less. And there are no installation, training or extra support costs. Store your database inhouse on your own PCs/server, or hold it on a cloud server – an ideal solution for remote or home working, and multiple offices.

Of course, Recruit Studio provides all the functions you need for perm and temp recruitment using an easy to learn interface. Getting started and taking on new staff couldn’t be easier – Recruit Studio is installed in minutes and our comprehensive offering of online video tutorials and help guides will get your Contact details: T 08458 381 381 staff up to speed fast. E sales@recruitstudio.co.uk See more at www.recruitstudio.co.uk and download an W www.recruitstudio.co.uk anonymous 30 day free trial today.

Safe Name of system: Safe Staffing Suite Operating platform: SQL 2005 / 2008, MS. NET, MS Explorer, XP, cloud Integrates with: Our modular range and legacy software solutions Price: Price on application Contact details: 0844 583 2134 E info@safecomputing.co.uk W www.safe computing.co.uk

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We supply a complete solution that goes from initial candidate portal all the way through to the invoice being paid at the end of the recruitment process. This includes full front office, middle office, back office, document scanning, client, worker and supplier web portals and integrated reporting. • Safe Staffing Suite – a fully integrated range of recruitment software solutions for front, middle and back office www.safestaffingsuite.co.uk • Virtuoso VMS – web-based vendor management solution for managing the supply of contingent and permanent workforce www.virtuosovms.co.uk • Safe Time – the timesheet consolidation service www.safestaffingsuite. co.uk/time • Safe Front Office – customer relationship management, search and assignment management www.safestaffingsuite.co.uk/front-office • Safe Tempest – an end-to-end solution for the recruitment agency market www.safe-tempestsuite.co.uk • Safe Financials – a fully integrated accounting suite, with optional additional modules to create an ERP solution www.safe-financials.co.uk • Safe Credit Control – a proactive credit and query management solution www.safe-creditcontrol.co.uk • Safe EMS – a modular payroll, HR, self service, and time and attendance solution www.safe-ems.co.uk • Safe Outsourcing – using the proven solutions above, Safe offers full outsourcing, hosted or managed services www.safeoutsourcing.co.uk • Safe Screening – pre-employment background checks www.safescreening.co.uk • Saber – inspire and empower your workforce www.saberperformance management.co.uk

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Guide to Recruitment Software Talent Rover Name of system: Talent Rover Operating platform: Built on the reliable and secure Salesforce Platform, the number one CRM in the world Integrates with: Email, phone, job posting, payroll and accounting systems as well as any of the 2,300+ applications on the Salesforce AppExchange Price: Price on application Contact details: Steve Harris T +44 (0) 203 468 1152 E sharris@talentrover.com W www.talentrover.com

Since launching in 2012, Talent Rover has grown from a San Francisco startup into a global SaaS company with customers in every region of the world. The vision of Brandon Metcalf and Kent Gray, two recruitment veterans, Talent Rover has demonstrated how software designed for professional recruiters can transform how firms operate and modernize a globalizing industry. In a profession where technology should make sales, recruitment and placements faster and more cost-efficient, Talent Rover has shown that integrating front and back office functions into one solution is the way to gain competitive edge. Drawing on 30+ combined years of staffing experience, Brandon and Kent designed a new recruitment system on the cloud-based Salesforce Platform. They created a single solution to handle sales, recruitment, placements, onboarding, timesheets and expense reports. The system was designed to integrate directly with accounting and payroll systems. This eliminated unnecessary data entry and communication between multiple software platforms, allowing users to finally access real-time business intelligence. Talent Rover is a full recruitment workflow solution, addressing all aspects of the business with features including: CRM, ATS, HRIS

Voyager Name of system: Voyager Software Number of users supported: Unlimited Operating platform: Microsoft and Hosted desktop Price: From £69 per person per month, but can also be purchased from £750 with an annual support contract. Contact details: T 0800 008 6262 E sales@voyagersoftware.com W www.voyagersoftware.com

Voyager is arguably one of the easiest recruitment software solutions to use on the market today. With a focus on usability our Recruiter customers are exactly that – ‘recruiters’. Voyager is one of the UK’s longest-standing and most experienced recruitment software providers; this is evident not only in our products, but also in our customer care. We don’t believe that great software is enough – a reliable support service and customer care policy as standard is what sets us apart from the rest. 0800 support, free online training clinics, licence upgrades included as standard and the only software supplier recognised by the REC. Voyager has five core recruitment solutions used by thousands of recruiters in 20+ countries: 1. Voyager ‘Infinity’ – perm and long-term contract. 2. Voyager ‘Commercial’ – the complete perm and temps solution. 3. Voyager ‘VDQ!’ – fast-paced temporary and casual labour. 4. Voyager ‘Mid-Office’ – the pay and bill solution. 5. Voyager ‘Bureau’ – pay and bill – for the outsourced provider.

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Guide to Recruitment Software Zeel Solutions Name of system: Zrecruiter, Ztravelplus, Ztimeex, Zpayplus and Zattend Number of users supported: Unlimited Operating platform: SQL, Web-Based Platform Integrates with: Payroll, Front Office, Financials, Time & Attendance, Job boards, Career Portals etc Price: Price on application Contact Details: Sales Team T 0845 31 31 311 E sales@zeelsolutions.com W zeelsolutions.com

is a true end-to-end Recruitment Process Management solution. Specifically developed for corporate HR departments, RPO & healthcare markets offering RPO, Vendor Management, Talent Management, Onsite Managed Services and Contingent Workforce. Zrecruiter combines Vendor Management (VMS) with Applicant Tracking (ATS) in one solution, managing both direct hires and contingent workforce has never been simpler. is a market leading software solution that enables both recruitment agencies and umbrella companies the ability to offer Travel & Subsistence (T & S) directly to their temporary employees, whilst remaining compliant. Ztravelplus takes into account the last 10 years’ experience of T & S and ensures complex calculations and HMRC regulated compliance checks are completed within minutes. is a complete middle office electronic timesheet solution which allows the ability to manage and streamline the timesheet to payroll process. Ztimeex allows clients to submit and approve hours, costs and workers to self-certify expenses and helps ensure compliance when offering T & S. is an innovative web-based pay & bill solution and is the first offering from a suite of solutions to ultimately provide complete back office functionality. Zpayplus provides Real-Time Information (RTI) and Pensions Auto Enrolment which really add value to the payroll process. is a complete, certified, real-time, workforce time & attendance solution. Zattend provides instant workforce planning, visibility and control within a fully integrated solution.

Zoho Recruit Name of system: Zoho Recruit Operating platform: Cloud Integrates with: Multiple job boards, Microsoft Outlook, Zoho Mail, Google Apps, Zoho CRM and much more Price: $25/recruiter/month Contact details: E support@zohorecruit.com W www.zoho.com/recruit/

Zoho Recruit is a one-stop online recruitment software and applicant tracking system (ATS) for recruitment businesses across the globe. Its automated workflow streamlines the entire recruitment process. This makes your recruitment process less time consuming, easier and more efficient. Zoho Recruit comes with a FREE edition, which is suitable for companies that have just one recruiter. The system is entirely scalable and the Standard Edition can be used for companies with more than one recruiter at a very reasonable price $25 a month. With Zoho, you focus on your business while we take care of the rest with apps that help you get more sales, get paid, support your customers and make your business more productive. Sign up now for a FREE 15-day trial!

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Guide to Recruitment Software INDEX

Company

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Page number

ArtiďŹ ce

12

Bond

12

Dillistone

14

Eploy

14

Evolve

15

First Choice

15

Flo Software Solutions

16

Gel

16

ISV Software

18

ITEC

18

Merit

20

Microdec

20

Oxford Software

22

Paloma

22

Recruit Studio

23

Safe

23

Talent Rover

24

Voyager

24

Zeel Solutions

25

Zoho Recruit

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Recruiter Software Guide 2015