FM World Buyers Guide 2012

FMWorld www.fm-world.co.uk w ww.fm www f m -w fm -wo wo rld w ld d .co co .uk uk k www.fm-world.co.uk

BUYERS’ GUIDE TO FM SERVICES 2012

Buyers’ Guide to FM Services

2012

In association with

In association with

sponsored by

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Your FM World Our FM services

FM Supplies

Realspace O

ffice Interiors

We supply the full range of Cleaning Supplies; PPE & Workwear; Catering Supplies; Health & Safety Supplies; Winter Supplies; Office, Meeting Room & Break Room Furniture; Space Planning; Relocation & Refurbishment; Printer Copier Rental; Managed Print Service Packs

Mana

Call us today 0844 412 3335 or visit www.officedepot.co.uk email us enquiry@officedepot.com

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Office Depot UK Ltd, registered in England at 501 Beaumont Leys Lane, Leicester LE4 2BN with registration number 2654682

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CONTENTS

Sponsored by

Listings

Buyers’ Guide

4

Introductions

13

Useful information

23

Architects

25

Catering

31

Cleaning

39

Construction

45

Energy management

53

Fabric/M&E maintenance

63

FM consultants

73

FM providers

83

FM software providers

87

Health and safety

91

HVAC services

95

Landscaping

97

Lighting

101

Mailroom and reprographics

103

Office – Furniture, Interior/Fit-outs

107

Pest control

111

Recruitment

115

Relocation

119

Security

123

Training providers

129

Waste management

133

Index

redactive publishing ltd 17 Britton Street, London EC1M 5TP Tel: 020 7880 6229 Email: editorial@fm-world.co.uk or sales@fm-world.co.uk Website: www.fm-world.co.uk EDITORIAL Editor: Martin Read Sub editor: James Richards News editors: Louisa Roberts and David Arminas Assistant editor: Natalie Li Art director: Mark Parry Art editor: Daniel Swainsbury Picture editor: Sam Kesteven ADVERTISING Display sales executives: John Nahar and Adam Potter Recruitment sales executive: Carly Gregory PRODUCTION Production manager: Jane Easterman Production executive: Aysha Miah PUBLISHING Publishing director: Steve Bagshaw

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EDITOR’S INTRODUCTION

WELCOME TO THE GUIDE, AND THANK YOU

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A S S O C I AT

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Martin Read Editor, FM World

acilities management is nothing if not a multi-faceted profession, so it’s important that this, the seventh edition of the FM World Buyers’ Guide to FM Services, is a comprehensive and authoratitive directory.

In these pages you’ll find around a 1,000 entries from more than 270 product and service suppliers. From construction to cleaning, recruitment to relocation, software to security – you’ll find it here.

As well as a directory for sourcing suppliers, this guide is also a handy reference to the sector as a whole. You’ll find useful names and addresses, a diary of FM events for 2012, a guide to the legislation you can expect to deal with and a glossary of FM terms.

I’d like to say a big thank you to all the organisations that support the continued publication of this guide, be it by uploading their company details for the free listings, or by upgrading their listings and advertising.

Particular thanks go to our overall 2012 guide sponsor Office Depot and our individual category sponsors: BaxterStorey, Vinci Facilities, Aggrekko, Sodexo, Office Depot, the British Pest Control Association (BPCA) and Quadrilect.

Also, we recognise that you may prefer to access all of this information online. Accordingly, the guide is also available on our website (www.fm-world.co.uk). As the year progresses and details change, the online edition of the guide is updated too.

We hope you enjoy using this guide, and we’re always open to suggestions on how we can improve on it for next year. Just email me (martin.read@fm-world.co.uk) if you have any thoughts.

N • BRIT Est. 1942

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SPONSOR’S INTRODUCTION

FOCUSING ON SUSTAINABLE SUPPLY John O’Keeffe Commercial Director, UK & Ireland, Office Depot

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o many customers I talk to tell me that the main value they extract from their supplier is much more than just the price of a product. While of course it’s important to demonstrate savings, real value comes from excellent service and a desire to work with the facilities management team to help it achieve the objectives of their organisation. It seems to have become increasingly important for it to focus on the sustainability and efficiency of its supply base in order for its FM plans to be effective. It’s essential that its supply base is able to deliver in the long-term and is strong enough to survive the financial instabilities of today’s global pressures.

Office Depot is delighted to sponsor the FM World Buyers’ Guide 2012. As a trusted brand, we pride ourselves on the exceptional service that we provide to our customers.

From cleaning through to catering supplies, furniture through to facilities products, workwear through to winter products, document outsourcing and more, the depth and range of our services combined with our unique ability to deliver everything to your door the very next day makes Office Depot a compelling place to buy for your business.

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BIFM INTRODUCTION

RISING TO THE COST-CUTTING CHALLENGE IN 2012 Ian Broadbent, Chairman, BIFM

he financial situation over the past couple of years has been unprecedented in our lifetime and looking towards next year, the situation looks to be equally uncertain. This has provided many challenges for our profession and industry, but it has been inspiring to see many treat this as an opportunity.

During this period, our members have rightly looked to gain maximum benefit from their membership. A recent survey of members tells us that our publications remain high on that list of benefits. I believe the FM World Buyers’ Guide to FM Services 2012, published by BIFM’s fortnightly magazine FM World, will ensure that you have a comprehensive list of companies and suppliers at your fingertips. It is an excellent resource for all facilities managers, whatever the size or scope of their organisation.

Facilities managers are often responsible for a large percentage of an organisation’s spend. The need to spend this outlay will often be challenged by an organisation, yet at the same time FM’s face the challenge of rising costs, increased compliance and additional responsibilities. Many FM’s have risen to the challenge and we have seen great examples of the FM increasing value from supply partners rather than simply cutting down costs.

None of us have a crystal ball, but by using FM World Buyers’ Guide to FM Services 2012 we can ensure that our own knowledge, along with that of our teams in the workplace, is kept up-to-date and we are best placed to respond to the many challenges we face ensuring maximum benefit for UK businesses.

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BIFM

ADVANCING THE PROFESSION As the leading body for facilities managers, how does the BIFM help develop the profession?

For BIFM members Professional development Members can access opportunities across the institute to develop themselves professionally, including events and access to an online CPD record system to ensure that you keep track of your learning and plan your next steps.

Information and knowledge Members can access the latest thinking and industry insight through FM World, the official magazine of the BIFM; e-news bulletins; and the BIFM website (www.bifm.org.uk), which includes a dedicated members’ area for access to materials including Good Practice Guides.

Professional recognition Membership provides the opportunity to demonstrate your experience and professional expertise in FM. Our grading structure sets out a range of membership grades to recognise your level of expertise, awarding post nominal letters to signify your grade and providing a clear pathway for progression as you develop.

For all FM professionals National events BIFM hosts events that are open to all, including the ThinkFM conference (www.thinkfm.com) and the BIFM Awards (www.bifm.org.uk/awards).

Members receive a discount on ThinkFM bookings. www.fm-world.co.uk

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Online learning SkillZone is BIFM’s interactive online learning portal to help you or your team develop business skills in bitesize, adaptable chunks. SkillZone allows you to work to your own personal time schedule, providing flexible access to content tailored to your needs.

Members receive a 32 per cent discount on all BIFM SkillZone courses.

Career development and recognised qualifications A recognised FM qualification can support your career and build your earning potential. Through BIFM qualifications in FM, you choose a level and depth to suit you and select optional units to match your development needs. www.bifm.org.uk/qualifications BIFM training An FM’s role can encompass a wide range of disciplines and areas of expertise.

Through BIFM Training’s (www.bifm-training. com) range of short courses you can access training to support your development needs.

Members receive a 20 per cent discount.

Join today To join the BIFM, contact us on 0845 058 1358, email membership@bifm.org.uk or visit www.bifm.org.uk/join FM World Buyers' Guide • 2012 7

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BIFM JOINT VENTURES

A WORLD OF NEWS AND VIEWS FM World provides the latest news and analysis and the best selection of jobs, both in print and online embership to the BIFM brings with it a variety of benefits, including FM World magazine, the institute’s fortnightly publication.

Containing the latest news and thinking, FM World features an ideal mix of strategic and practical articles and updates on the evergrowing legislative challenges facing facilities managers, together with case studies of the latest projects and interviews with the leaders of this expanding profession.

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Each issue includes: ● The latest news on FM issues in a variety of sectors ● A business section with analysis from Investors Chronicle writer Graeme Davies and other sector analysts ● Regular reports on FM events worldwide ● Updates on regulations and legislation ● Step-by-step guide to a particular topic from experienced professionals ● Viewpoints and opinion from the wider industry ● Advice on career development ● Interviews with the leading practitioners in the field, together with profiles of FMs on the ground ● Case studies of key projects ● Insightful features about future trends ● News from the BIFM ● The largest selection of jobs of any FM title Readers also receive regular supplements on specific topics; research such as the annual FM World Salary Survey and the BIFM’s series of Good Practice Guides.

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www.fm-world.co.uk Updated daily, the FM World website covers mergers and acquisitions, new contracts, research, legislation and all the latest news. It also contains a comprehensive archive of best practice articles, legal advice, case studies and interviews with key FM professionals.

FM World Daily The FM World Daily is the industry’s premier e-newsletter, read each day by more than 7,200 facilities professionals. It arrives in inboxes by 11am each morning and includes at least four news stories, ranging from service providers’ financial results, the latest mergers and acquisitions, new contract wins, reports from major FM events, blogs from industry insiders and requests for comment on the big issues affecting the sector. www.fm-world.co.uk

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BIFM JOINT VENTURES

Contract round up Updated on a daily basis and featured on the FM World Daily, this digest provides readers with the most recent facilities deals. In a nutshell, readers can learn of the latest wins, services provided and the length and value of the contract.

Supplements FM World jobsite The facilities management jobs board is the online recruitment site for FM World. Here, jobseekers can search the latest vacancies for facilities professionals, including private sector facilities management roles and public sector facilities posts for jobs such as facilities managers and directors, contract managers and operations managers. The mobile version of the site allows readers to visit the jobs via iPhone, Blackberry and other mobile phones – enabling jobseekers to apply for roles on the move.

www.fm-world.co.uk

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As well as the regular fortnightly magazine, FM World also publishes one-off supplements that go into greater depth on key topics affecting the BIFM membership.

During 2012, these special supplements will cover contract catering and energy management.

(Supplements published recently have covered developments in IT, public sector FM and workplace design.)

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BIFM JOINT VENTURES

Events FM World also runs roundtable events, at which individuals from across the sector are brought together to discuss hot topics. These are recorded and made available to view as videos via the FM World website, as well as being published in the magazine.

Guide to careers in FM Each year, FM World produces a guide to careers in facilities management. The guide, available in print and online, is targeted at two audiences – anyone considering a move into FM from another job and young students looking at FM as a possible career. The guide features profiles of BIFM members and other individuals to give prospective FMs the opportunity of assessing all aspects of the facilities trade.

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Video The FM World team is increasingly involved in producing video content to augment its existing reporting activity. Interviews were conducted with various winners of last year’s BIFM Awards and next year’s ThinkFM conference will also be recorded. As 2012 progresses, more of FM World’s case studies will include video elements.

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BIFM JOINT VENTURES

BETTER THAN EVER In 2011, BIFM Training introduced a range of initiatives and services to offer even better solutions to the FM industry longside our comprehensive range of over 40 FM courses including accredited programmes and formal qualifications, we’re also on hand with our learning and development services, with customised in-house solutions tailored to meet your organisation’s individual needs. Over the past year, we’ve introduced a whole host of new initiatives and services helping us to deliver an even better range of options for your personal and professional development.

Last spring we introduced our first e-learning programme Getting Started in FM, which has been adopted by a number of major companies within the UK as well as FM professionals in Europe, Africa and the Middle East. Throughout 2012, we plan to introduce a range of one-hour ‘pick n mix’ modules and our next group will focus on health and safety. We’re also scoping further e-modules to support our qualifications packages.

We’ve re-launched the BIFM Executive Programme, designed for facilities professionals working at or aspiring to senior positions involving strategy and direction. The first session last November was an immediate sell-out and from June 2012 we’ll be rolling out six more new and up-to-the-minute briefings. You may also have noticed the return of our conference programme which, this year includes sessions on managing building services and flexible homeworking.

We’re exceptionally proud of our CPD courses.

Many have long been accredited and formally recognised by other institutes and awarding bodies, some leading to formal qualifications. Our programmes are also recognised by a number of funding schemes, including Asset Skills, Scotland Women and Work Project, ReACT funding from the Welsh Assembly, Job Centre Plus and the

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Enhanced Learning Credits Scheme (ELCAS) for armed forces service leavers. Those of you based in Scotland and further up north will be pleased to see the return of our foundation and intermediate programmes in Edinburgh, also this year.

Our foothold in the qualifications market continues to grow too, and the attainment of a formal qualification in addition to CPD training remains popular. We offer formal qualifications in specialist areas such as health and safety and leadership and management, in addition to dedicated FM qualifications that provide a recognised pathway throughout your facilities management career.

We’re pleased that professionals in the UK market are riding out the storm and have remained committed to learning and development. There’s a general consensus, however, of a growing FM skills shortage and that one of the biggest contributory factors is a low proportion of employees aged 16 to 24. Consequently, we’re exploring the apprenticeship landscape and how we may support employers through training.

We’re also looking to grow our engagement with the FM supply side through specific e-learning and qualification packages.

We’re also seeing FM develop in a number of other markets. Over the past year, we’ve delivered programmes in the Middle East, Africa and Eastern Europe. Throughout 2012 we will continue to expand the training options for these markets.

For information on any of our courses and services, contact BIFM Training on 020 7404 4440, email info@bifm-training.co.uk or visit www.bifm-training.com. For the latest news and updates, follow us online at facebook.com/ bifmtraining or twitter.com/bifmtraining.

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Global Real Estate

Inspired FM thinking

Established in 2004, Global Real Estate is a boutique consultancy practice specialising in the Company Services provision of experienced and independent Facilities Management (“FM”) advice and support.

Property and FM Strategy Committed to best-in-class delivery of property and FM advice and support, the Company Procurement and supply chain achieves this by targeting independent, flexible and best-in-class resource to fulfil the management individual nature of customer requirements.

Operational management Through its trusted network of associates, Global Real Estate harnesses the expertise Bid management required to provide accurate, relevant and innovative solutions to organisations needing to Customer Relationship Manimprove their property and FM performance and operating costs. agement and Development The Company’s associates possess a blend of experience having operated at Board or senior management levels within a plethora of organisations covering all of the primary Diagnostic Services business sectors; they have operated as customers, consultants and operators within the Compliance property and FM arena and can undertake assignments from a multitude of perspectives Training to deliver optimal property and FM solutions whether working for suppliers or customer organisations.

The Global Real Estate team would be delighted to Global Real Estate is enabled to undertake short-term consultancy hear from you. We can be contacted: by: assignments and also have a proven track record in providing interim manTelephone: 0044 1732 456069 agement solutions ranging from operational management, procurement E-mail: enquiries@gre-fm.com and commercial roles.

We would be delighted to hear from you, or you Whatever your property or FM challenge, we would be delighted to assist. can visit our web site at www.gre-fm.com

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PRS – Phoenix Resourcing Services Specialising in Facilities Management, Building Services, Administration and Cleaning & Security services recruitment throughout the UK. Working in partnership with clients from the public and private sector to bring solutions to FM Service Providers, End Users, Consultancies and Property Management companies.

We pride ourselves on quality over quantity and believe in working in partnership with our clients to find them the best candidates on the market through various methods such as contingency recruitment, managed services and search and selection.

Our Consultants are industry experts and are able to offer consultative advice to find you the right solution be it interim, temporary or permanent positions.

London Birmingham Manchester Southampton Glasgow

0207 553 5660 0121 200 0280 0161 976 7330 02380 206 580 01698 464 047

info@prsjobs.com birmingham@prsjobs.com manchester@prsjobs.com southampton@prsjobs.com glasgow@prsjobs.com

www.prsjobs.com

CO R P O R AT E M E M B E R

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USEFUL INFORMATION

www.fm-world.co.uk

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USEFUL ORGANISATIONS

APFM Associação Portuguesa de FM Praça da Alegria, 66 5º 1250 – 004 Lisbon Portugal W www.apfm.pt Arseg 101/109, rue Jean Jaurès 92300 Levallois-Perret France W www.arseg.asso.fr Asset Skills Sol House 29 St Katherine’s Street Northampton NN1 2QZ T 01604 233336 W www.assetskills.org Association of Interior Specialists (AIS) Olton Bridge 245 Warwick Road Solihull B92 7AH T 0121 707 0077 W www.ais-interiors.org.uk Association of Women in Property 24 St Ann’s Villas London W11 4RS T 020 7603 4746 W www.wipnet.org BIFM Number One Building The Causeway Bishop’s Stortford Hertfordshire CM23 2ER T 0845 058 1356 W www.bifm.org.uk BIFM Training c/o Quadrilect Limited 3rd floor 112 High Holborn London WC1V 6JS T 020 7404 4440 W www.bifm-training.co.uk

The British Contract Furnishing Association (BCFA) Project House 25 West Wycombe Road High Wycombe Buckinghamshire HP11 2LQ T 01494 896790 W www.thebcfa.com British Council for Offices (BCO) 78-79 Leadenhall Street London EC3A 3DH T 020 7283 0125 W www.bco.org.uk British Institute of Cleaning Science (BICS) 9 Premier Court Boarden Close Moulton Park Northampton NN3 6LF T 01604 678710 W www.bics.org.uk BRE Bucknalls Lane Watford WD25 9XX T 01923 664000 W www.bre.co.uk BSRIA Old Bracknell Lane West Bracknell Berkshire RG12 7AH T 01344 465600 W www.bsria.co.uk The Building Centre 26 Store Street London WC1E 7BT T 020 7692 4000 W www.buildingcentre.co.uk Business Services Association (BSA) 2nd Floor 130 Fleet Street London EC4A 2BH T 020 7822 7420 W www.bsa-org.com The Carbon Trust 6th Floor 5 New Street Square London EC4A 3BF T 0800 085 2005 W www.carbontrust.co.uk

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USEFUL ORGANISATIONS

Chartered Institution of Wastes Management 9 Saxon Court St Peter’s Gardens Marefair Northampton NN1 1SX T 01604 620426 W www.ciwm.co.uk Chartered Institution of Building Services Engineers (Cibse) 222 Balham High Road London SW12 9BS T 020 8675 5211 W www.cibse.org The Chartered Institute of Building (CIOB) Englemere Kings Ride Ascot, Berkshire SL5 7TB Tel: 01344 630700 W www.ciob.org.uk Chartered Institute of Personnel and Development 151 The Broadway London SW19 1JQ T 020 8612 6200 W www.cipd.co.uk Chartered Institute of Purchasing and Supply Easton House Easton on the Hill Stamford Lincolnshire PE9 3NZ T 01780 756777 W www.cips.org Department for Communities and Local Government Eland House Bressenden Place London SW1E 5DU T 020 7944 4400 W www.communities.gov.uk Constructing Excellence Warwick House 25 Buckingham Palace Road London SW1W 0PP T 020 7592 1100 W www.constructingexcellence.org.uk The Construction Industry Council (CIC) 26 Store Street London WC1E 7BT T 020 7399 7400 W www.cic.org.uk

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Danish Facility Management Network W www.dfm-net.dk Department for Business, Innovation and Skills 1 Victoria Street London SW1H 0ET T 020 7215 5000 W www.bis.gov.uk Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit Eastbury House 30-34 Albert Embankment London SE1 7TL T 08459 33 55 77 W www.defra.gov.uk Department of Health – Estates and Facilities Quarry House Quarry Hill, Leeds LS2 7UE T 0113 254 5000 W www.dh.gov.uk Department for Work and Pensions (DWP) Caxton House Tothill Street London SW1H 9DA T 020 7340 4000 W www.dwp.gov.uk The Electrical Contractors’ Association (ECA) Esca House 34 Palace Court London W2 4HY T 020 7313 4800 W www.eca.co.uk Environmental Industries Commission (EIC) 45 Weymouth Street London W1G 8ND T 020 7935 1675 W www.eic-uk.co.uk EuroFM PO Box 5135 1410 AC Naarden The Netherlands W www.eurofm.org The Facilities Management Association (FMA) c/o Cripps Dransfield 206 Upper Richmond Road West London SW14 8AH T 07960 428146 W www.fmassociation.org.uk

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USEFUL ORGANISATIONS

FMA Australia Level 6, 313 La Trobe Street Melbourne Victoria 3000 Australia W www.fma.com.au Facility Management Austria Rudolf Sallinger-Platz 1 Gewerbehaus 1030 Vienna Austria W www.fma.or.at Facility Management Netherlands Postbus 5135 1410 AC Naarden The Netherlands W www.fmn.nl Facility Management Switzerland Bahnhofstrasse 7b 6210 Sursee Switzerland W www.fmschweiz.ch German Facility Management Association (Gefma) Dottendorfer Strasse 86 53129 Bonn Germany W www.gefma.de Global FM Avenue Jules Bordet 142 1140 Brussels Belgium W www.globalfm.org Healthcare Facilities Consortium (HFC) PO Box 2011 Wolverhampton WV3 8YQ T 08450 349645 W www.hfc.org.uk Heating and Ventilating Contractors’ Association Esca House 34 Palace Court London W2 4JG T 020 7313 4900 W www.hvca.org.uk

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Health Estates and Facilities Management Association (Hefma) County Durham and Darlington NHS Foundation Trust Darlington Memorial Hospital Patient Environment Department Hollyhurst Road Darlington DL3 6HX T 01325 743022 W www.hefma.org.uk Hungarian Facilities Management of Association Vl. Pauley Ede u. 6 1061 Budapest Hungary W www.hufma.hu Hungarian Facility Management Society Hűvösvölgyi út 54 1021 Budapest Hungary W www.hfms.org.hu International Facility Management Association (Ifma) 1 E. Greenway Plaza Suite 1100 Houston Texas 77046-0194 USA W www.ifma.org Ifma Belgium Hemelaerstraat 21 9100 Sint-Niklaas Belgium W www.ifma.be Ifma Czech Republic Vinohradská 112 13000 Prague 3 Czech Republic W www.ifma.cz Ifma Finland PO Box 104 00701 Helsinki Finland E antti.tuomela@newsec.fi W www.fifma.org

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USEFUL ORGANISATIONS

Ifma Holland PO Box 2533 2002 RA Haarlem The Netherlands W www.ifma-holland.nl Ifma Italy V.le Lombardia 66 20131 Milan Italy W www.ifma.it Ifma Luxembourg 3-5 Place Winston Churchill 2964 Luxembourg W www.ifma.lu Ifma Spain Calle Eloy Gonalo 18, Bajo ES-28010 Madrid Spain W www.ifma-spain.org Ifma Sweden Struktur Svenska Kontor AB Roselundsgatan 29D S-100 64 Stockholm Sweden W www.ifma.se Ifma Switzerland Technoparkstrasse 1 CH-8005 Zürich Switzerland W www.ifma.ch IHEEM 2 Abingdon House Cumberland Business Centre Northumberland Road Portsmouth PO5 1DS T 023 9282 3186 W www.iheem.org.uk Institute of Administrative Management 6 Graphite Square Vauxhall Walk London SE11 5EE Tel: 0207 091 2600 W www.instam.org

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Institute of Hospitality Trinity Court 34 West Street Sutton Surrey SM1 1SH T 020 8661 4900 W www.hcima.org.uk Irish Property and Facility Management Association (Ipfma) 5 Wilton Place Dublin 2 Republic of Ireland W www.ipfma.com JFMA (Japan) Hamacho Bldg.6F 2-13-6 Nihonbashi Hamacho Chuo-ku Tokyo 103-0007 Japan W www.jfma.or.jp Legionnella Control Association 6 Sir Robert Peel Mill Tolson’s Enterprise Park Hoye Walk Fazeley Tamworth Staffordshire B78 3QD T 01827 269063 W www.conduct.org.uk National Outsourcing Association 44 Wardour Street London W1D 6QZ T 020 7292 8686 W www.noa.co.uk NBEF Norwegian Society for FM PO Box 73 1325 Lysaker Norway W www.nbef.no The National Examination Board in Occupational Safety and Health (Nebosh) Dominus Way Meridian Business Park Leicester LE19 1QW T 0116 263 4700 W www.nebosh.org.uk

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USEFUL ORGANISATIONS

Norwegian Facility Management Network (NfN) Pro-FM Consulting c/o Olav Egil Saeboe Hofftunet 9 N-0379 Oslo Norway W www.nfn-fm.no Office Furniture Advisory Service (Ofas) Manhattan House 140 High Street Crowthorne Berkshire RG45 7AY T 01344 779438 W www.ofas.org.uk Royal Institute of British Architects (Riba) 66 Portland Place London W1B 1AD T 020 7580 5533 W www.architecture.com Royal Institution of Chartered Surveyors and Rics Facilities Management Faculty 12 Great George Street Parliament Square London SW1P 3AD T 0870 333 1600 W www.rics.org

The Welsh Assembly Government Welsh Government Cathays Park Cardiff CF10 3NQ T 0845 010 3300 W www.wales.gov.uk The Work Foundation 21 Palmer Street London SW1H 0AD T 020 7976 3500 W www.theworkfoundation.com The Workplace Intelligence Unit Indigo House Holbrooke Place Richmond Surrey TW10 6UD T 020 8939 2330 W www.workplaceintelligenceunit.co.uk Workplacelaw Network 110 Hills Road Cambridge CB2 1LQ T 0871 777 8881 W www.workplacelaw.net

The Scottish Parliament The Scottish Parliament Edinburgh EH99 1SP T 0131 348 5000 W www.scottish.parliament.uk Security Industry Authority (SIA) PO Box 1293 Liverpool L69 1AX T 0844 892 1025 W www.the-sia.org.uk/home Spanish Facility Management Society Avenida Valdemarín 81 ES-28023 Aravaca Madrid Spain W www.sefm.org

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FORTHCOMING EVENTS

The 30th Facilities Management Forum 23-24 January Designed for FM managers and directors who are directly responsible for the purchase of their organisation’s FM products and services.

Venue: Radisson Blu Hotel, London Stansted Contact: m.bush@forumevents.co.uk or call 01992 374 100 or visit www.forumevents.co.uk Workplace Futures: New needs, new solutions?

21 February The sixth annual conference looks at the changes in the industry.

Venue: One America Square, London Contact: www.workplace-futures.co.uk Corenet Global Summit 27-29 March: Singapore 29 April –1 May: San Diego Further information: www.corenetglobal.org FM & Property Event 17–18 April Venue: Celtic Manor, Newport. South Wales Rapid technological advances, the unprecedented pressures to become environmentally sustainable and social transformations in lifestyles and work will all be themes at this event.

Contact: www.fmandpropertyevent.com Facilities Show 15-17 May The UK’s biggest and fastest growing facilities management exhibition, supported by the BIFM Venue: NEC, Birmingham Further information: www.thefacilitiesshow.com British Council for Offices annual conference 23-25 May Venue: Manchester Further information: www.bco.org.uk European Facility Management Conference (EFMC) 23-25 May Business conference and research symposium Venue: Copenhagen, Denmark Further information: www.efmc-conference.com

The 31st Facilities Management Forum 25-26 June For FM directors and managers directly involved in the procurement of FM products/services.

Venue: Heythrop Park, Oxfordshire Contact: Mick Bush at m.bush@forumevents.co.uk or call 01992 374 100 World FM Day 28 June The annual event aims to raise the FM profession profile around the globe.

Further information: www.globalfm.org BIFM Awards 2011 8 October Venue: Grosvenor House Hotel, Park Lane, London Further information: communications@bifm.org.uk or call 0845 058 1356 Total Workplace Management exhibition 10-11 October Major industry exhibition supported by the BIFM Venue: London Olympia Further information: www.twmexpo.com IFMA’s World Workplace 31 October – 2 November The annual conference of the International Facilities Management Association including the Ifma awards for excellence Venue: San Antonio, Texas, USA Further information: www.worldworkplace. org/2012 Worktech 12 Melbourne: 29 February Moscow: May Manchester: June WORKTECH is an international workplace conference series., a forum for all those involved in the future of work and the workplace as well as real estate, technology and innovation.

Further information: www.unwired.eu.com

Th!nk FM conference (formerly the BIFM annual conference) 18 June A skills-sharing and networking hub designed for practitioners at every level Venue: Royal College of Physicians, London Further information: conference@thinkfm.com or call 08701 632 804

www.fm-world.co.uk

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UPCOMING CHANGES TO LEGISLATION

1 January 2012 Changes to VAT on salary-sacrifice arrangements come into force.

For salary-sacrifice agreements made on or after 28 July 2011, output tax is due on the amount of the employee’s salary waived in return for taxable benefits. For salary-sacrifice agreements made before 28 July 2011 and continuing after 31 December 2011, output tax is due only on the occurrence of a specified event. Visit Revenue & Customs Briefs on the HMRC website.

15 January 2012 Localism Act 2011 comes into force The Localism Act contains a wide range of measures to devolve more powers to councils and neighbourhoods and give local communities greater control over local decisions like housing and planning. The Act prescribes that local authorities must prepare a pay policy statement for the financial year 2012/13 and subsequent financial years. The pay policy statement should set out the authority’s policies relating to the remuneration of its chief officers, the remuneration of its lowest-paid employees, and the relationship between the remuneration of its chief officers and the remuneration of its employees who are not chief officers.

Visit www.legislation.gov.uk for more details April 2012 Changes to income tax The income tax personal allowance increases by £630, bringing it to £8,105. The threshold at which employees pay the higher income tax rate of 40 per cent is reduced by £2,400 to £35,000.

The basic rate limit decreases to £34,370. Visit the HM Treasury website for details.

6 April 2012 Contracting out of state additional pension abolished The Pensions Act 2007 and the Pensions Act 2008 abolish contracting out of the state additional pension on a defined-contribution basis for occupational, personal and stakeholder pension schemes and the rules governing contracted-out rights in schemes.

6 April 2012 Changes to tribunal procedure come into force The maximum amount of a deposit order, which a tribunal can order a party to pay as a condition to continuing with tribunal proceedings, increases from £500 to £1,000. The maximum amount of a costs order, which a tribunal may award in favour of a legally represented party, increases from £10,000 to £20,000. Other changes are made to employment tribunal procedure, including changes to witness statements, which are no longer read aloud, and are instead taken “as read”, unless the tribunal directs otherwise. Tribunals have the power to direct that the parties to a dispute are responsible for paying witnesses’ expenses and that the party who loses the case should reimburse the successful party for any such costs already paid out. Employment judges will hear unfair dismissal cases alone in the employment tribunal, unless they direct otherwise, and judges will hear all cases alone in the Employment Appeal Tribunal, unless they direct otherwise. The changes were announced in the Government’s response (on the BIS website).

1 September 2012 Employers’ Duties (Implementation) Regulations 2010 come into force The Regulations set out the details of how employers’ duties under the National Employment Savings Trust pension scheme, which requires employers automatically to enrol staff into a pension scheme and pay a minimum contribution, will be staged in over time. The regulations can be viewed on the UK legislation website.

October 2012 Pensions auto-enrolment From this date, certain employers must automatically enrol all eligible employees not already participating in a workplace pension scheme into the employer’s pension scheme or the National Employment Savings Trust pension scheme. The date of implementation depends on the number of employees in a business and PAYE codes.

6 April 2012 Qualifying period for unfair dismissal increases The qualifying period of employment for employees to bring a claim of unfair dismissal will increase from one year to two years.

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www.fm-world.co.uk

9/12/11 10:34:16

UPCOMING CHANGES TO LEGISLATION

To be confirmed – First six months of 2012 EU late payment rules A European Directive will be implemented that makes standard 30-day invoice payment terms compulsory for all businesses. Businesses will be able to set 60-day terms by prior agreement.

To be confirmed at time of going to press Reform of access to work The Government’s equality strategy confirms that the government will reform the Access to Work scheme so that disabled people will be in a position to apply for jobs with funding already secured for adaptations or equipment that will assist them to perform the role (on the Home Office website) Tupe ‘Gold-plated’ transfer of undertakings rules under review Transfer of Undertakings (Protection of Employment) Regulations 2006 In May 2011, the government announced that it was extending its review of employment law to cover Tupe, the legislation that protects employees when the business in which they work is transferred to a new owner. It noted that some business groups believe that the rules are overly bureaucratic and “gold-plated” – in other words, extending beyond the requirements of EU law.

One example of ‘gold plating’ concerns the “service provision change” rules, inserted into the regulations in 2006 by the previous Labour administration. Those reforms extended the application of Tupe to outsourcing scenarios and change-overs in service provider, even where they do not constitute a ‘transfer of undertaking’ as defined by EU law.

Working time Changes to rules on annual leave and sickness absence Working Time Regulations 1998 (proposed amendments) In May 2011, the government published plans to amend the Working Time Regulations in order to resolve uncertainty following a series of problematic European and UK judgements on the rights of workers who are unable to take holiday due to sickness. In essence, the government is proposing that annual leave can be carried over to the next leave year in circumstances where leave cannot be taken at the scheduled time due to sickness or where the employee is sick during scheduled annual leave.

www.fm-world.co.uk

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GLOSSARY Air-handling unit Business continuity planning Building management system Business process outsourcing Breeam British Research Establishment’s Environmental Assessment Method CAD Computer-aided design Cafm Computer-aided facilities management CAV Current asset value CBM Condition-based (or predictive) maintenance CFM Certified Facility Manager CHP Combined heat and power CIFM Computer integrated facilities management CM Corrective maintenance and Condition monitoring CMMS Computerized maintenance management systems CPD Continuing professional development CPFF Cost plus fixed fee CPIF Cost plus incentive fee CRE Corporate real estate CRV Current replacement value CSI Critical success factors CSR Corporate social responsibility CR Corporate responsibility DDA Disability Discrimination Act DEC Display energy certificate EAC Electronic access control EIA Environmental impact assessment EMR Electromagnetic radiation EPC Energy performance certificate FCO Fixed capital outlay Hvac Heating, ventilation and air-conditioning IAP Indoor air pollution IAQ Indoor air quality IB Intelligent building IFM Integrated facilities management AHU BCP BMS BPO

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IP IPT ITT KPI LAN LCC LEED M&E MDS MEP MIS MMS MTA OEM O&M PAT PFI PO POE PPE PPM PPP QMS QRA R&D RCFA RFID RFP RMS ROI SBS SLA TAM TCO TFM TQM VPN WAN WO

Internet protocol Internet protocol telephony Invitation to tender Key performance indicators Local area networks Life-cycle costing Leadership in energy and environmental design Mechanical and electrical Maintenance data system Mechanical, electrical and plumbing Management information systems Maintenance management software Maintenance task analysis Original equipment manufacturer Operation and maintenance Portable appliance testing Public finance initiative Purchase order Post occupancy evaluation Personal protective equipment Planned preventative maintenance Public private partnership Quality management system Quantified risk assessment Research and development Root cause failure analysis Radio frequency identification Request for proposal Remote monitoring system Return on investment Sick building syndrome Service-level agreement Total asset management Total cost of ownership Total facilities management Total quality management Virtual private network Wide area network Work order www.fm-world.co.uk

9/12/11 10:34:45

ARCHITECTS

www.fm-world.co.uk

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DIRECTORY ARCHITECTS

COLLEGE OF ESTATE MANAGEMENT Email: Website: Tel: Address:

Profile:

courses@cem.ac.uk www.cem.ac.uk 0800 019 9697 College of Estate Management, Whiteknights, Reading, RG6 6AW CEM is the leading provider of supported distance learning for real estate and construction professionals. CEM courses include the Postgraduate Diploma/MSc in facilities management. This course is designed for practicing facilities managers in the private, public or voluntary sectors from any industry. To further your career, contact our enquiries team.

PEST PROTECTION SERVICES (SCOTLAND) Email: Website: Tel: Address:

Profile:

admin@pestprotect.freeserve. co.uk www.pestprotect.co.uk 0141 889 5113 Unit 17, Abercorn Industrial Estate, Abercorn Street, Paisley, Renfrewshire, PA3 4AY Pest Protection Services is Scotland’s largest independent pest control company.

Providing a comprehensive pest control service since 1981, we supply many of the largest organisations throughout the country. Our reporting system is electronic with secure internet access. We are also recognized as leaders in specialist birddeterrent solutions and systems.

DOORCONTROLSDIRECT

STEELCASE SOLUTIONS

DORSET ARCHITECTURAL IRONMONGERS

Email: Website: Tel:

GREEN-TECH

info@steelcase-solutions.co.uk www.steelcase-solutions.co.uk 020 7421 9000

TRICON FOODSERVICE CONSULTANTS

INTERFACEFLOR

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CATERING

Category sponsor

www.fm-world.co.uk

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FM World December Advert.ai 1 25/11/2011 13:48:17

We source and buy all our fresh produce locally for our clients‘ sites, enabling us to select better quality, fresher food and simultaneously reduce the distance the produce has to travel.

Whether you need a dining room for board members and clients, or meals for over 1,000 people per day, and whether you have a single or multi-site operation, BaxterStorey will respond to your needs, very often with award winning solutions.

And if you need to provide special hospitality for meeting, we’ll take care of that too.

What's more, the solution will be designed to your individual requirements - whether it's a small trendy in-house café, a deli bar, or a large complex site with diverse catering services.

DISCOVER MORE at... www.baxterstorey.com, give us a call on 01189 935 6700 or e-mail us at sales@baxterstorey.com

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DIRECTORY CATERING

ARAMARK WORKPLACE SOLUTIONS

BLUE MOUNTAIN WATER

BAXTERSTOREY Email: Website: Tel: Address:

Profile:

sales@baxterstorey.com www.baxterstorey.com 0118 935 6700 The Waterfront, 300 Thames Valley Park Drive, Reading, Berkshire, RG6 1PT BaxterStorey is the UK’s leading independent food service provider for business and industry. The key to the company’s success is its passion for fantastic food made from the freshest, locally sourced ingredients, absolute client focus, the quality of the people it employs, focus on coaching and development and its commitment to sustainable operation.

Email: Website: Tel: Address: Profile:

sales@onewater.co.uk www.onewater.co.uk 0800 071 0010 PO BOX 4104, Edgbaston, Birmingham, B16 8DQ With over 20 years’ experience of providing local and national service, Blue Mountain Water offer the largest range of energy efficient drinking water solutions including bottled and mainsfed water coolers, corporate hospitality and water boilers.

We are ISO9001, ISO14001 and EDWCA accredited and offer a price-match guarantee.

BRILLIANT BINS SANITARY BINS CDP ENVIRONMENTAL DEEPCLEAN HYGIENE SOLUTIONS EASTERN FACILITIES MANAGEMENT SOLUTIONS

BERNARD WILLIAMS ASSOCIATES

EUREST SERVICES

BITE CATERING

Website: Tel:

Email: Website: Tel:

info@biteonline.co.uk www.biteonline.co.uk 020 8453 9881

Email:

GVS ASSIST Email: Website: Tel:

www.fm-world.co.uk

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narinder.gill@compass-group. co.uk www.compass-group.co.uk 01932 575781

sales@gvs.co.uk www.gvs.co.uk 0845 504 0466

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DIRECTORY CATERING

INCENTIVE CATERING

NORLAND MANAGED SERVICES

Email: Website: Address:

Email:

Tel: Profile:

sales@incentive-fm.com www.incentive-fm.com 44 Loman Street, London SE1 0EH 0845 1477 121 Incentive catering operates on an open book basis and shares the savings with its clients in the way Incentive FM does in its facilities management operations.

We have competitive purchasing arrangements, paired with smart uniforms and a dedicated training and compliance regime matching the highest of corporate standards.

Website: Tel: Address:

Profile:

INITIAL FACILITIES

info@norlandmanagedservices. co.uk wwwnorlandmanagedservices. co.uk 020 7871 9100 City Bridge House, 57 Southwark Street, London, SE1 1RU Norland is a leading provider of hard services-led FM, with a network of regional offices throughout the UK and Ireland.

Dedicated teams of highly trained and experienced staff maintain and enhance the capital assets of major national and global businesses, ranging from single floors in multi-occupied buildings to substantial estates.

ISS FACILITY SERVICES FOOD AND HOSPITALITY ISS FACILITY SERVICES INTEGRATED SOLUTIONS OFFICE DEPOT KENDRICK HOBBS LTT VENDING GROUP

Email: Website: Address:

Email: Website: Tel:

Tel: Profile:

sales@lttvending.co.uk www.lttvending.co.uk 0113 281 0200

MONTFORT CATERING CONSULTANTS Email: Website: Tel:

paul@montfortconsultants. com www.montfortconsultants. com 020 8463 9369

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enquiry@officedepot.com www.officedepot.co.uk/ 501 Beaumont Leys Lane, Leicester, LE4 2BN 0844 412 3335 An exceptional range of products and services from the UK’s leading provider of business supplies: office interior design, fit out and install, office furniture, cleaning supplies, catering supplies, winter products, grit and rock salt, H&S and PPE supplies, managed print services, print rooms. We will take care of your business needs.

www.fm-world.co.uk

9/12/11 10:36:47

DIRECTORY CATERING

SCOTTISHPOWER

WEATHERITE SODEXO Email: Website: Tel: Address: Profile:

sales.ifm.uk@sodexo.com www.uk.sodexo.com 020 3116 4243 One Southampton Row, London, WC1B 5HA Sodexo serves around one million meals a day at more than 2,300 locations in the UK and Ireland, and is committed to providing high quality, good value, nutritionally balanced meals which are specifically tailored to meet the differing needs of customers in all of its markets.

Email: Website: Tel: Address:

Profile:

sales@weatheritegroup.co.uk www.weatheritegroup.com 01922 741641 Weatherite House, Westgate Park, Tintagel Way, West Midlands, WS9 8EX Weatherite Building Services has over 39 years experience in the design, project management and installation of all aspects of building services. The company’s unrivalled level of expertise enables us to undertake a wide range of building services work including all aspects of commercial air conditioning, heating, kitchen ventilation, and all aspects of M&E works.

TIBARD TRICON FOODSERVICE CONSULTANTS VIVREAU

www.fm-world.co.uk

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so much more than great food When you outsource your services to Sodexo, you’ll join over one million people whose lives we enhance every day.

As experts in providing On-site Service Solutions, we provide a range of services that will help you concentrate on what you do best. We quickly become key players in your team and our experience ensures that we’ll be talking your language in no time at all. In fact, we’re ready to talk to you today. Call us now on 020 7535 7400 or visit us online at www.sodexo.com

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CLEANING

www.fm-world.co.uk

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DIRECTORY CLEANING

ERGOPLUS FACILITIES Email: Website: Tel: Address: Profile:

info@ergoplusfacilities.co.uk www.ergoplusfacilities.co.uk 020 3137 3434 22 Rockfel Road, Hungerford, RG17 8NG ErgoPlus provides client focused facilities management services as: contractors delivering fully integrated hard and soft services, project managers delivering installations, relocations, refurbishments and consultants offering strategic and tactical advice. We deliver innovation and added value to our clients through experience and personal attention of our directors.

INCENTIVE QAS Email: Website: Tel: Address: Profile:

jamie.wright@incentive-qas.com www.incentive-qas.com 0845 1488 121 31 Star Street, Ware, Hertfordshire SG12 7AA Incentive QAS is a flexible business built around day-today contract cleaning client requirements. We provide the following services: office cleaning, window cleaning, landscaping and office plants, waste management and recycling, janitorial supplies, hygiene supplies, pest control, builders cleans, carpet cleaning, marble renovation, laundry.

GATESHEAD COUNCIL LOCAL ENVIRONMENTAL SERVICES HELISTRAT MANAGEMENT SERVICES INTERSERVE HOCHTIEF FACILITY MANAGEMENT UK INITIAL FACILITIES

Email: Website: Tel: Address:

INTEGRAL UK

Profile:

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info.support@interserve.com www.interserve.com 020 7902 2000 Capital Tower, 91 Waterloo Road, London, SE1 8RT Interserve is one of the world’s foremost support services and construction companies. Based in the UK with revenue of £1.9bn and a workforce of nearly 50,000 people, we are a trusted partner in both the public and private sector. We have expertise in developing tailored support services solutions that maximise planned spending to deliver best value and drive real service improvements.

www.fm-world.co.uk

9/12/11 10:37:51

DIRECTORY CLEANING

ALPHA FACILITIES PLUS

DUSSMANN SERVICE UK EASTERN FACILITIES MANAGEMENT SOLUTIONS ECO-WORKS

ANABAS Email: Website: Tel: Address:

Profile:

kerry.igreda@anabas.co.uk www.anabas.co.uk 0844 576 3727 30 Ellerbeck Court, Stokesley Business Park, Stokesley, North Yorkshire, TS9 7DJ Anabas delivers flexible FM solutions to the retail, leisure and corporate sectors. From cleaning to mechanical and electrical maintenance, be it window cleaning or the provision of a centralised helpdesk our bespoke systems and processes provide clients with a proactive and focused service.

EMPRISE SERVICES Email: Website: Tel: Address: Profile:

ANTI-PEST ENVIRONMENTAL SERVICES ARAMARK WORKPLACE SOLUTIONS

info@emprise.co.uk www.emprise.co.uk 020 7549 0800 186 City Road, London, EC1V 2NT Emprise is a leading support services company specialising in cleaning and security with an excellent track record of delivering high quality solutions.

Emprise has a turnover of circa £90 million and employs over 7,400 people to deliver a range of integrated support services to clients on a national basis.

ENHANCE OFFICE CLEANING EUREST SERVICES

BERNARD WILLIAMS ASSOCIATES

Email:

BRILLIANT BINS SANITARY BINS

Website: Tel:

narinder.gill@compass-group. co.uk www.compass-group.co.uk 01932 575781

CDP ENVIRONMENTAL EUROPA SUPPORT SERVICES CHARTER SELECTION CONTAIN-ER PROTECTION SOLUTIONS CRESSWELL OFFICE SERVICES

Email: Website: Tel:

info@europa-services.co.uk www.europa-services.co.uk 01707 325 324

FUTURES SUPPLIES & SUPPORT SERVICES

CSP DEEPCLEAN HYGIENE SOLUTIONS DELPHIS ECO

www.fm-world.co.uk

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DIRECTORY CLEANING

ISS FACILITY SERVICES INTEGRATED SOLUTIONS JOHNSON CONTROLS, GLOBAL WORKPLACE SOLUTIONS JULIUS RUTHERFOORD & CO.

LCC SUPPORT SERVICES Email: Website: Tel: Address:

Profile:

KIER SERVICES — FACILITIES MANAGEMENT Email: Website: Tel: Address:

Profile:

facilities.businessdevelopment@ kier.co.uk www.kier.co.uk 01256 352 361 Southern Cross, Basing View, Basingstoke, Hampshire, RG21 4HG Kier Services – Facilities Management provides integrated facilities management, hard services and soft services throughout the UK. We work with our customers to understand their business, working together to develop bespoke solutions supported by our in-house expertise and extensive knowledge, delivering a full range of support services.

NORLAND MANAGED SERVICES Email: Website:

LANDMARK FACILITIES MANAGEMENT

Tel: Address:

LANES GROUP — LANES FOR DRAINS

Profile:

Email: Website: Tel:

sales@lanesgroup.co.uk www.lanesfordrains.co.uk 0800 526 488

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sales@lccss.co.uk www.lccss.co.uk 01277 268 899 LCC House, The Old Pump Works, Great Warley Street, Great Warley, Brentwood, Essex, CM13 3JR LCC Support Services is a privately owned, quality driven cleaning and support services provider with an innovative approach to operating in today’s working environment. With our headquarters based in Essex and satellite offices in Coventry, Manchester, Southampton and Scotland we are well positioned to operate on a national basis.

info@norlandmanagedservices. co.uk www.norlandmanagedservices. co.uk 020 7871 9100 City Bridge House, 57 Southwark Street, London, SE1 1RU Norland is a leading provider of hard services-led FM, with a network of regional offices throughout the UK and Ireland.

Dedicated teams of highly trained and experienced staff maintain and enhance the capital assets of major national and global businesses, ranging from single floors in multi-occupied buildings to substantial estates. www.fm-world.co.uk

9/12/11 10:38:17

DIRECTORY CLEANING

MUSANADAH FM OCEAN GROUP HOLDINGS

OFFICE DEPOT OCS GROUP UK Email: Website: Tel: Address:

Profile:

enquiries@ocs.co.uk www.ocs.co.uk 0844 846 7608 Tilgate Forest Business Park, Brighton Road, Crawley, RH11 9BP OCS Group is an international facilities services provider, employing over 63,000 people worldwide. It provides a wide range of services, including catering, security, cleaning, engineering, horticulture, hygiene, waste management and pest control. An emphasis on people, training and continuous improvement, ensures client relationships are built on collaboration and trust.

Email: Website: Address: Tel: Profile:

PLASTIC SURGEON Email: Website: Tel: Address:

PEARTREE CLEANING SERVICE Profile:

PEST PREVENTION & CLEANING PESTOKILL PEST CONTROL Email: Website: Tel:

helpdesk@pestokill.co.uk www.pestokill.co.uk 0870 066 0999

PHOSTERS FS

www.fm-world.co.uk

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enquiry@officedepot.com www.officedepot.co.uk/ 501 Beaumont Leys Lane, Leicester, LE4 2BN 0844 412 3335 Office interior design, fit out and install, office furniture, cleaning supplies, catering supplies, winter products, grit and rock salt, H&S and PPE supplies, managed print services, print rooms, we will take care of your business needs.

priority@plastic-surgeon.co.uk www.plastic-surgeon.co.uk 0845 141 0000 National Headquarters, Blue Waters House, Pottery Road, Bovey Tracey, Devon, TQ13 9DS Plastic Surgeon, BIFM ‘Innovation in Products’ winner, provides cosmetic repair for interior and exterior surfaces in the built environment. We repair cracks, dents, chips, splits and stains on: uPVC, glass, wood, stone and brick, metal and foil, ceramic and enamel. Save time, money and the environment.

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DIRECTORY CLEANING

PRO-ACTIVE PEST MANAGEMENT SERVICE (PPMS) Email: Website: Tel:

info@ppestms.co.uk www.ppestms.co.uk 0800 027 3441

ROLLRIGHT FACILITIES Email: Website: Tel: Address:

Profile:

ROBERTSON FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

craig.brown@robertson.co.uk www.facilitiesmanagement. robertson.co.uk 01786 431 600 Robertson House, Castle Business Park, Stirling, FK9 4TZ Robertson Facilities Management (RFM) is an innovative company formed in 2000 which continually drives new standards in the delivery of FM services. The award-winning business has an extensive portfolio of public and private sector clients, delivering bespoke solutions across private and public facilities throughout the UK.

SITEXORBIS

SODEXO Email: Website: Tel: Address: Profile:

SCOTTISHPOWER SERVEST GROUP Email: Website: Tel:

enquiries@servest.co.uk www.servest.co.uk 0800 614 678

info@rollright.co.uk www.rollright.co.uk 01608 643 330 9 Astley House, Cromwell Business Park, Banbury Rod, Chipping Norton, OX7 5SR Facilities management is about providing you with an expertlymanaged solution. Expertise, talent, dedication and excellent people-management skills are the key to running a successful facility. Rollright’s bespoke approach will combine our expertise with your aspirations.

sales.ifm.uk@sodexo.com www.uk.sodexo.com 020 3116 4243 One Southampton Row, London, WC1B 5HA Sodexo is one of the fastest growing cleaning providers. We recognise cleaning as a science and a professional service. Our cleaning offers are tailored to specific client needs within both the public and private sectors.

Sodexo has offered cleaning as a service in the UK for more than fifty years.

SWIFTCLEAN ENVIRONMENTAL

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DIRECTORY CLEANING

TIMBERSTONE CARPET MAINTENANCE TURNER & TOWNSEND SZERELMEY STONEWORK AND RESTORATION Email: Website: Tel: Address: Profile:

fmstone@szerelmey.com www.szerelmey.com 020 7735 9995 369 Kennington Lane, Vauxhall, London, SE11 5QY Szerelmey offer a range of refurbishment and new build services including: design and installation of stonework for external cladding, load-bearing masonry, hard landscaping, interior fit-out and full faรงade packages. Restoration services include surveys, sample cleaning, full envelope clean and repair with multiple facade packages undertaken as principal contractor.

Email: Website: Tel:

nigel.herbert@turntown.co.uk www.turnerandtownsend.com 020 7544 4000

TURQUOISE CLEANING COMPANY WORKPLACE FACILITIES MANAGEMENT

TEMCO SERVICES Email: Website: Tel: Address: Profile:

info@temco-services.co.uk www.temco-services.co.uk 01895 520 370 10-11 High Street, Uxbridge, UB8 1JN Based in the City of London and Uxbridge, Temco Services provides contract cleaning and facility services in a wide range of environments at the highest levels, from medical clean rooms, to daily office cleaning, in commercial and industrial environments, in both the private and public sectors.

TIBARD

www.fm-world.co.uk

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20/10/10 17:06:23

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CONSTRUCTION

Category sponsor

www.fm-world.co.uk

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Real success is the success you share

Sustainable facilities management solutions for today’s business challenges.

Delivering outstanding asset management and customerfacing solutions, driven by an uncompromising commitment to your success. www.vincifacilities.com Tel. 01923 478400 Email: info@vincifacilities.com VINCI Facilities is part of VINCI, the world’s leading concessions and construction company.

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DIRECTORY CONSTRUCTION

DORSET ARCHITECTURAL IRONMONGERS ELECSYS AGGREKO UK Email: Website: Tel: Address:

Profile:

hire@aggreko.co.uk www.aggreko.co.uk 0845 824 7365 Orbital 2, Voyager Drive, Cannock, Staffordshire, WS11 8XP Aggreko is the global leader in rental power and temporary power solutions. We provide 24/7, 365 service from our national rental centre and nationwide service centres for planned and emergency hires.

A contingency planning service is provided following a free site survey.

ALEXANDERS REMOVALS AND STORAGE Email: Website: Tel:

info@gotoalexanders.co.uk www.alexandersremovals.co.uk 0333 800 2323

COLLEGE OF ESTATE MANAGEMENT Email: Website: Tel: Address:

Profile:

courses@cem.ac.uk www.cem.ac.uk 0800 019 9697 College of Estate Management, Whiteknights, Reading, RG6 6AW CEM is the leading provider of supported distance learning for real estate and construction professionals. CEM courses include the Postgraduate Diploma/MSc in facilities management. This course is designed for practicing facilities managers in the private, public or voluntary sectors from any industry. To further your career, contact our enquiries team.

ARGENT FM ELEVATOR SUPPLY DIRECT ASAP FIRE SYSTEMS BBC FIRE PROTECTION

GATESHEAD COUNCIL LOCAL ENVIRONMENTAL SERVICES

CHARTER SELECTION CLARKE’S SAFETY MIRRORS

GLOBAL FACILITIES PARTNERSHIPS

DATARA MANAGEMENT SOLUTIONS

GREEN-TECH H&J MARTIN

DAVIS LANGDON, AN AECOM COMPANY

INTERFACEFLOR

DOORCONTROLSDIRECT

www.fm-world.co.uk

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DIRECTORY CONSTRUCTION

INVIRON Email: Website: Tel:

enquiries@inviron.co.uk www.inviron.co.uk 01217 797 005

LANES GROUP — LANES FOR DRAINS Email: Website: Tel:

sales@lanesgroup.co.uk www.lanesfordrains.co.uk 0800 526 488

PLASTIC SURGEON Email: Website: Tel: Address:

ODM Profile:

PERMAFLOR PERMAFLOR RAISED ACCESS FLOORING

priority@plastic-surgeon.co.uk www.plastic-surgeon.co.uk 0845 141 0000 National Headquarters, Blue Waters House, Pottery Road, Bovey Tracey, Devon, TQ13 9DS Plastic Surgeon, BIFM ‘Innovation in Products’ winner, provides cosmetic repair for interior and exterior surfaces in the built environment. We repair cracks, dents, chips, splits and stains on: uPVC, glass, wood, tone and brick, metal and foil, ceramic and enamel. Save time, money and the environment.

PEST PROTECTION SERVICES (SCOTLAND) Email: Website: Tel: Address:

Profile:

admin@pestprotect.freeserve. co.uk www.pestprotect.co.uk 0141 889 5113 Unit 17, Abercorn Industrial Estate, Abercorn Street, Paisley, Renfrewshire, PA3 4AY Pest Protection Services is Scotland’s largest independent pest control company.

Providing a comprehensive pest control service since 1981, we supply many of the largest organisations throughout the country. Our reporting system is electronic with secure internet access. We are also recognised as leaders in specialist bird deterrent solutions and systems.

PNA ASSOCIATES

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ROBERTSON FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

craig.brown@robertson.co.uk www.facilitiesmanagement. robertson.co.uk 01786 431 600 Robertson House, Castle Business Park, Stirling, FK9 4TZ Robertson Facilities Management (RFM) is an innovative company formed in 2000 which continually drives new standards in the delivery of FM services. The award-winning business has an extensive portfolio of public and private sector clients, delivering bespoke solutions across private and public facilities throughout the UK.

www.fm-world.co.uk

9/12/11 10:40:09

DIRECTORY CONSTRUCTION

SWEGON SZERELMEY STONEWORK AND RESTORATION Email: Website: Tel: Address:

SKANSKA FACILITIES SERVICES Profile: Email: Website: Tel: Address:

Profile:

fs.sales@skanska.co.uk www.skanska.co.uk 01923 776 666 Maple Cross House, Denham Way, Rickmansworth, Hertfordshire, WD3 9AS Skanska Facilities Services is the FM provider of Skanska UK, dedicated to FM services satisfying a wide range of customers in the public and private sectors. Our values are: zero accidents, zero ethical breaches, zero environmental impacts, zero losses and zero defects. Contact us for sustainable and futureproof solutions.

TEKOMEK HTN THE MANAGEMENT RECRUITMENT GROUP TURNER & TOWNSEND Email: Website: Tel:

nigel.herbert@turntown.co.uk www.turnerandtownsend.com 020 7544 4000

www.fm-world.co.uk

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fmstone@szerelmey.com www.szerelmey.com 020 7735 9995 369 Kennington Lane, Vauxhall, London, SE11 5QY Szerelmey offer a range of refurbishment and new build services including: design and installation of stonework for external cladding, load-bearing masonry, hard landscaping, interior fit-out and full façade packages. Restoration services include surveys, sample cleaning, full envelope clean and repair with multiple facade packages undertaken as principal contractor.

VINCI FACILITIES Email: Website: Address:

Tel: Profile:

info@vincifacilities.com www.vincifacilities.com Radius House, 4th Floor, 51 Clarendon Road, Watford, Hertfordshire, WD17 01923 478400 Sustainable facilities management solutions for today’s business challenges.

Delivering outstanding asset management and customer facing solutions, driven by an uncompromising commitment to your success.

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DIRECTORY CONSTRUCTION

WEATHERITE Email: Website: Tel: Address:

Profile:

sales@weatheritegroup.co.uk www.weatheritegroup.com 01922 741641 Weatherite House, Westgate Park, Tintagel Way, West Midlands, WS9 8EX Weatherite Building Services has over 39 years’ experience in the design, project management and installation of all aspects of building services. The company’s unrivalled level of expertise enables us to undertake a wide range of building services work including all aspects of commercial air conditioning, heating, kitchen ventilation, and all aspects of M&E works.

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www.fm-world.co.uk

9/12/11 10:40:32

ENERGY MANAGEMENT

Category sponsor

www.fm-world.co.uk

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Emergency planning with confidence Have you taken the time to consider what might happen if you were to have a major power outage or your temperature control systems failed?

What will you do if this happens at night?

Do you know what you need? Who will you call?

• Rental of silenced generators 15 – 2100 kVA

Failing to plan what temporary equipment is needed in an emergency, or where it will be placed or getting authorisation to hire it, will lead to excessive downtime and disruption as well as lost productivity and revenue.

• R22 swap out solutions

Aggreko, the global leader in temporary power and temperature control systems, offers a FREE site survey of your site’s power and temperature control requirements. As part of Aggreko’s contingency planning service the survey will be used to formulate your bespoke contingency plan, which can be renewed annually.

With a true 24/7, 365 service from the National Rental Centre, you can be assured of a rapid response, minimal disruption and the peace of mind that you have the vital back up you need.

• Water chillers up to 1500 kW, fluid off to -40C

• Temporary cooling towers

• Heating and drying solutions

• Dehumidification solutions

• 24/7, 365 emergency response

• Fully ADR compliant fuel management

Contact our National Rental Centre now for a FREE site survey

08458 24 7 365 hire@aggreko.co.uk www.aggreko.co.uk

Aggreko UK Ltd, Aggreko House, Orbital 2, Voyager Drive, Cannock, Staffordshire, WS11 8XP AGG177-2

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DIRECTORY ENERGY MANAGEMENT

A F CONSULTING (PFI SUPPORT)

ARAMARK WORKPLACE SOLUTIONS

AGENTS4RM INTERNATIONAL ARGENT FM

AGGREKO UK Email: Website: Tel: Address:

Profile:

hire@aggreko.co.uk www.aggreko.co.uk 0845 824 7365 Orbital 2, Voyager Drive, Cannock, Staffordshire, WS11 8XP Aggreko is a leader in rental power and temporary power solutions. We provide 24/7, 365 service from our national rental centre and service centres for planned and emergency hires.

A contingency planning service is provided following a free site survey.

BLUE MOUNTAIN WATER Email: Website: Tel: Address: Profile:

ARROW ENERGY SOLUTIONS

sales@onewater.co.uk www.onewater.co.uk 0800 071 0010 PO BOX 4104, Edgbaston, Birmingham, B16 8DQ With over 20 years’ experience of providing local and national service, Blue Mountain Water offer the largest range of energy efficient drinking water solutions including bottled and mainsfed water coolers, Corporate Hospitality and Water Boilers.

We are ISO9001, ISO14001 and EDWCA accredited and offer a price-match guarantee.

BURTONWOOD GENERATOR & SWITCHGEAR SERVICES AZUR SOLAR Email: Website: Tel: Address: Profile:

l.kuo@azur-solar.com www.azur-solar.co.uk 01753 257 410 245 Buckingham Avenue, Slough, Berkshire, SL1 4PJ AZUR SOLAR delivers technologically advanced turnkey solar photovoltaic solutions on commercial and residential roofs throughout the country.

These represent the future for clean, efficient, economic, cost effective and ecologically sustainable energy production.

Since 2005, we have distributed modules and components to UK installers and dealers.

www.fm-world.co.uk

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Email: Website: Tel:

info@burtonwoodgroup.com www.burtonwoodgroup.com 01744 814 444

BUSINESS COST CONSULTANTS CADMELEON UK CHARTER SELECTION CMR CONSULTANTS COFELY Email: Website: Tel:

enquiries@cofely-gdfsuez.com www.cofely.co.uk 020 7633 2300

DATARA MANAGEMENT SOLUTIONS FM World Buyers' Guide • 2012 47

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DIRECTORY ENERGY MANAGEMENT

DAVIS LANGDON, AN AECOM COMPANY

organisations with advice and training on health, safety and environmental compliance. We ensure our customers have all the information they need to manage safe and sustainable environments, giving complete confidence in their strategies and operations.

DOVETAIL FM RECRUITMENT Email: Website: Tel:

ash@fm-recruitment.co.uk www.fm-recruitment.co.uk 01635 43100

E.ON — BUSINESS ENERGY Email: Website: corporates Tel:

retail.sales@eonenergy.com www.eonenergy.com/ 0800 508 8060

ERGOPLUS FACILITIES ELECSYS ELEVATOR SUPPLY DIRECT

Email: Website: Tel: Address:

EMCOR UK Profile:

ENER-G PROCUREMENT ENER-G SOLUTIONS (UK) FM CONSULTANCY GVS ASSIST Email: Website: Tel:

sales@gvs.co.uk www.gvs.co.uk 0845 504 0466

H&J MARTIN

info@ergoplusfacilities.co.uk www.ergoplusfacilities.co.uk 020 3137 3434 22 Rockfel Road, Hungerford, RG17 8NG ErgoPlus provides client focused facilities management services as: contractors delivering fully integrated hard and soft services, project managers delivering installations, relocations, refurbishments and consultants offering strategic and tactical advice. We deliver innovation and added value to our clients through experience and personal attention of our directors.

HILLYARD ASSOCIATES

HILSON MORAN ELEMENTUS Email: Website: Tel: Address: Profile:

info@elementus.com www.elementus.com 0844 800 7705 26 Redkiln Way, Horsham, West Sussex, RH13 5QH Elementus is an independent workplace compliance consultancy. We have over 25 years experience in supporting

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Email: Website: Tel: Address:

Profile:

info@hilsonmoran.com www.hilsonmoran.com 020 7940 8888 Shackleton House, 4 Battlebridge Lane, London, SE1 2HP Hilson Moran is a leading multidisciplinary consultancy for the built environment. It applies the latest design techniques, technology and innovation to its work in the design, procurement, www.fm-world.co.uk

9/12/11 10:43:17

DIRECTORY ENERGY MANAGEMENT

occupation and operation of buildings.The firm’s expertise spans new-build, fit-out and refurbishment in the public and private sectors.

INVIRON Email: Website: Tel:

enquiries@inviron.co.uk www.inviron.co.uk 01217 797 005

JUDD FARRIS Email: Website: Tel: Address:

Profile:

INTERSERVE Email: Website: Tel: Address: Profile:

info.support@interserve.com www.interserve.com 020 7902 2000 Capital Tower, 91 Waterloo Road, London, SE1 8RT Interserve is one of the world’s foremost support services and construction companies. Based in the UK with revenue of £1.9bn and a workforce of nearly 50,000 people, we are a trusted partner in both the public and private sector. We have expertise in developing tailored support services solutions that maximise planned spending to deliver best value and drive real service improvements.

ISS FACILITY SERVICES PROJECT SOLUTIONS JACOBS UK ADVANCED PLANNING GROUP JOHNSON CONTROLS, GLOBAL WORKPLACE SOLUTIONS KEY FACILITIES MANAGEMENT

enquiries@juddfarris.co.uk www.juddfarris.com 020 7845 5770 Kean House, 6 Kean Street, Covent Garden, London, WC2B 4AY Judd Farris are specialists in facilities and property recruitment delivering flexible and tailored solutions to match your current needs. Working on an International basis our experienced consultants offer comprehensive advice to both candidates and clients. We recruit on both an interim and permanent basis across all levels.

MACE MACRO Email: Website: Tel: Address: Profile:

ross.abbate@macemacro.com www.macemacro.com 020 7068 6115 Atelier House, 64 Pratt Street, London, NW1 OLF Mace Macro is an award winning, dynamic business that delivers value to our clients by enhancing their working environment, leading to improved productivity.

Macro’s services span the entire property lifecycle, from strategic advice on how best to design an office, right through to day-today helpdesk and operational management.

MOTIVAIR COMPRESSORS MUSANADAH FM

Email: Website:

admin@key.fm www.key.fm

www.fm-world.co.uk

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DIRECTORY ENERGY MANAGEMENT PENTAGON PROTECTION PAXTON PLATINUM FACILITIES & MAINTENANCE SERVICES KIER SERVICES — FACILITIES MANAGEMENT Email: Website: Tel: Address:

Profile:

facilities.businessdevelopment@ kier.co.uk www.kier.co.uk 01256 352 361 Southern Cross, Basing View, Basingstoke, Hampshire, RG21 4HG Kier Services — Facilities Management provide integrated facilities management, hard services and soft services throughout the UK. We work with our customers to understand their business, working together to develop bespoke solutions supported by our in-house expertise and extensive knowledge, delivering a full range of support services.

NORLAND MANAGED SERVICE Email: Website: Tel: Address: Profile:

info@norlandmanagedservices. co.uk www.norlandmanagedservices. co.uk 020 7871 9100 City Bridge House, 57 Southwark Street, London, SE1 1RU Norland is a leading provider of hard services-led FM, with a network of regional offices throughout the UK and Ireland.

Dedicated teams of highly trained and experienced staff maintain and enhance the capital assets of major national and global businesses, ranging from single floors in multi-occupied buildings to substantial estates.

PLANON SOFTWARE LINAKER Email: Website: Address: Tel: Profile:

Email: sales@linaker.com www.linaker.com Darby House, Bletchingley Road, Redhill RH1 3DN 01332 294 288 Linaker are nationwide specialists in mechanical and electrical maintenance and renewable energy solutions specialists – offering expertise in airconditioning, heating, renewable products, mechanical and electrical services. We proudly deliver an excellent, local and personal service to over 700 properties in the UK.

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Website: Tel: Address: Profile:

tim.clapham@planonsoftware. com www.planonsoftware.com/uk 01273 823 557 Victoria House, 125 Queen’s Road,Brighton, BN1 3WB Planon is a global software provider that enables organisations to solve their facility management and corporate real estate challenges in the most effective way by providing superior software solutions and a definable ROI business case. The Planon series of solutions include facility and space management, maintenance management, and services management. www.fm-world.co.uk

9/12/11 10:44:42

DIRECTORY ENERGY MANAGEMENT

SCOTTISHPOWER SERVICE WORKS GROUP QUANTEC ELECTRICAL INSPECTION AND TESTING Email: Website: Tel: Address:

Profile:

qcltd@quantectest.co.uk www.quantectest.co.uk 01634 865 750 1 The Oaks, Revenge Road, Lordswood, Chatham, Kent, ME5 8LF Specialist fixed wire testing, PAT, thermographic surveys and load monitoring delivered competitively and at best value.

Our client-focused teams service FM companies, public sector and private organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet.

NICEIC, ISO9001, ISO14001, CHAS accreditation.

Email: Website: Tel:

SG SERVICES LDA SHENTONGROUP SITEXORBIS

SGP PROPERTY & FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

QUBE GLOBAL SOFTWARE Email: Website: Tel: Address: Profile:

planet@qubeglobal.com www.qubeglobal.com 020 7726 3200 9 King Street, London, EC2V 8EA Planet is the leading FM software solution. Planet FM software provides an end-to-end view of facilities management processes, business intelligence and energy management tools.

Manage soft and hard services, track progress and measure service level performance with our multi-disciplined helpdesk and enhance customers’ experience with a web interface.

RESULT FACILITIES MANAGEMENT

www.fm-world.co.uk

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info@swg.com www.swg.com 0208 877 4080

enquiries@sgp.co.uk www.sgp.co.uk 0116 201 6800 Enterprise House, Sunningdale Road, Leicester, LE3 1UR SGP provides a range of services that help you make the right facilities and property management choices for you and your organisation. We work in three simple stages: understanding the problem, designing and advising on the right solution, and delivering and reporting results.

SOLAR-LOG UK SPIE MATTHEW HALL SWEGON

SKANSKA FACILITIES SERVICES Email: Website: Tel: Address:

fs.sales@skanska.co.uk www.skanska.co.uk 01923 776 666 Maple Cross House, Denham Way, Rickmansworth,

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DIRECTORY ENERGY MANAGEMENT

Profile:

Hertfordshire, WD3 9AS Skanska Facilities Services is the FM provider of Skanska UK, dedicated to FM services satisfying a wide range of customers in the public and private sectors.

Our values are: zero accidents, zero ethical breaches, zero environmental impacts, zero losses and zero defects. Contact us for sustainable and futureproof solutions.

entry to an individual piece of equipment /payload. Granular real-time /historical energy data provides information /reporting to manage/reduce energy costs, CO2 footprint and optimisation of energy performance, business continuity and accurate billing.

VINCI FACILITIES Email: Website: Address:

SODEXO PROPERTY SOLUTIONS Email: Website: Tel: Address:

Profile:

info.sps.uk@sodexo.com www.uk.sodexo.com 0113 821 6000 3200 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB Sodexo Property Solutions (formerly the asset management business of Atkins), offers consulting expertise, specialist managed services and bespoke systems technology. This range of professional services allows clients to save cost, improve service quality and manage their property portfolios more effectively by providing them with complete transparency across their estates.

TEKOMEK HTN

Tel: Profile:

VOKES AIR WEBLIGHT

WORKPLACE LAW Email: Website: Tel: Address: Profile:

UNITE TECHNOLOGIES Email: Website: Tel: Address: Profile:

sales@unitetechnologies.com www.unitetechnologies.com 0845 271 0130 1st Floor, 9 Devonshire Square, London, EC2M 4YF The Unite Technologies Facilities Energy Management solution monitors from building point of

52 FM World Buyers' Guide • 2012

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info@vincifacilities.com www.vincifacilities.com Radius House, 4th Floor, 51 Clarendon Road, Watford, Hertfordshire, WD17 01923 478400 Sustainable facilities management solutions for today’s business challenges. Delivering outstanding asset management and customer facing solutions, driven by an uncompromising commitment to your success.

ben.daft@workplacelaw.net www.workplacelaw.net 0871 777 8881 110 Hills Road, Cambridge, CB2 1LQ Workplace Law are specialists in employment law, health and safety and environmental management. An established market leader in the provision of information, training, consultancy and support services, we help organisations in the FM sector go beyond compliance in the workplace and build a better future. www.fm-world.co.uk

9/12/11 12:44:25

FABRIC/M&E MAINTENANCE

Category sponsor

www.fm-world.co.uk

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so much more than great food When you outsource your services to Sodexo, you’ll join over one million people whose lives we enhance every day.

As experts in providing flexible and scaleable facilities management solutions, we provide a range of comprehensive service solutions that will help you concentrate on what you do best. Our self delivery model means that we quickly become key players in your team and our experience ensures that we’ll be talking your language in no time at all. In fact, we’re ready to talk to you today. Call us now on 020 7535 7400 or visit us online at www.sodexo.com

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DIRECTORY FABRIC/M&E MAINTENANCE

ARAMARK WORKPLACE SOLUTIONS ARGENT FM AGGREKO UK Email: Website: Tel: Address:

Profile:

hire@aggreko.co.uk www.aggreko.co.uk 0845 824 7365 Orbital 2, Voyager Drive, Cannock, Staffordshire, WS11 8XP Aggreko is the global leader in rental power and temporary power solutions. We provide 24/7, 365 service from our national rental centre and nationwide service centres for planned and emergency hires.

A contingency planning service is provided following a free site survey.

ARGONAUT HEATING BERNARD WILLIAMS ASSOCIATES BURTONWOOD GENERATOR & SWITCHGEAR SERVICES Email: Website: Tel:

info@burtonwoodgroup.com www.burtonwoodgroup.com 01744 814 444

COFELY Email: Website: Tel:

enquiries@cofely-gdfsuez.com www.cofely.co.uk 020 7633 2300

DATARA MANAGEMENT SOLUTIONS

ANABAS Email: Website: Tel: Address:

Profile:

kerry.igreda@anabas.co.uk www.anabas.co.uk 0844 576 3727 30 Ellerbeck Court, Stokesley Business Park, Stokesley, North Yorkshire, TS9 7DJ Anabas delivers flexible FM solutions to the retail, leisure and corporate sectors. From cleaning to mechanical and electrical maintenance, be it window cleaning or the provision of a centralised helpdesk our bespoke systems and processes provide clients with a proactive and focused service.

DCT FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

info@dctfacilities.co.uk www.DCTfacilities.co.uk 020 3284 8830 Evans House, 107 Marsh Road, Pinner, Middlesex, HA5 5PA We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down to earth, jargon free, highly effective. We listen, we seek a clear understanding of our clients’ goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

A F CONSULTING (PFI SUPPORT) DOORCONTROLSDIRECT AERO ENGINE CONTROLS DORSET ARCHITECTURAL IRONMONGERS www.fm-world.co.uk

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DIRECTORY FABRIC/M&E MAINTENANCE

ECO-WORKS

FSI (FM SOLUTIONS)

ELECHECK (EST)

Email: Website: Tel:

info@fsifm.com www.fsifm.com 01708 251 900

ELECSYS EMCOR UK

GATESHEAD COUNCIL LOCAL ENVIRONMENTAL SERVICES GUIDELINE LIFT SERVICES H&J MARTIN

ERGOPLUS FACILITIES Email: Website: Tel: Address: Profile:

info@ergoplusfacilities.co.uk www.ergoplusfacilities.co.uk 020 3137 3434 22 Rockfel Road, Hungerford, RG17 8NG ErgoPlus provides client focused facilities management services as: contractors delivering fully integrated hard and soft services, project managers delivering installations, relocations, refurbishments and consultants offering strategic and tactical advice. We deliver innovation and added value to our clients through experience and personal attention of our directors.

HANSFORD SENSORS

HILSON MORAN Email: Website: Tel: Address:

Profile:

EUREST SERVICES Email: Website: Tel:

narinder.gill@compass-group. co.uk www.compass-group.co.uk 01932 575781

EUROPA SUPPORT SERVICES Email: Website: Tel:

info@europa-services.co.uk www.europa-services.co.uk 01707 325 324

info@hilsonmoran.com www.hilsonmoran.com 020 7940 8888 Shackleton House, 4 Battlebridge Lane, London, SE1 2HP Hilson Moran is a leading multidisciplinary consultancy for the built environment. It applies the latest design techniques, technology and innovation to its work in the design, procurement, occupation and operation of buildings. The firm’s expertise spans new-build, fit-out and refurbishment in the public and private sectors.

HOCHTIEF FACILITY MANAGEMENT UK INITIAL FACILITIES INTEGRAL UK

FMS FACILITIES MANAGEMENT SERVICES

INVIRON Email: Website: Tel:

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enquiries@inviron.co.uk www.inviron.co.uk 01217 797 005

www.fm-world.co.uk

9/12/11 10:46:58

DIRECTORY FABRIC/M&E MAINTENANCE

KEY FACILITIES MANAGEMENT Email: Website: Address: Tel:

admin@key.fm www.key.fm

LINAKER 01786 841 603

Email: Website: Address: Tel: Profile:

INTERSERVE Email: Website: Tel: Address: Profile:

info.support@interserve.com www.interserve.com 020 7902 2000 Capital Tower, 91 Waterloo Road, London, SE1 8RT Interserve is one of the world’s foremost support services and construction companies. Based in the UK with revenue of £1.9bn and a workforce of nearly 50,000 people, we are a trusted partner in both the public and private sector. We have expertise in developing tailored support services solutions that maximise planned spending to deliver best value and drive real service improvements.

KIER SERVICES — FACILITIES MANAGEMENT Email: Website: Tel: Address:

Profile:

www.fm-world.co.uk

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sales@linaker.com www.linaker.com Darby House, Bletchingley Road, Redhill RH1 3DN 01332 294 288 Linaker are nationwide specialists in mechanical and electrical maintenance and renewable energy solutions specialists - offering expertise in air-conditioning, heating, renewable products, mechanical and electrical services. We proudly deliver an excellent, local and personal service to over 700 properties in the UK.

facilities.businessdevelopment@ kier.co.uk www.kier.co.uk 01256 352 361 Southern Cross, Basing View, Basingstoke, Hampshire, RG21 4HG Kier Services – facilities management provide integrated facilities management, hard services and soft services throughout the UK. We work with our customers to understand their business, working together to develop bespoke solutions supported by our in-house expertise and extensive knowledge, delivering a full range of support services.

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DIRECTORY FABRIC/M&E MAINTENANCE

LANDMARK FACILITIES MANAGEMENT LANES GROUP — LANES FOR DRAINS Email: Website: Tel:

sales@lanesgroup.co.uk www.lanesfordrains.co.uk 0800 526 488

NORLAND MANAGED SERVICES Email: Website: Tel: Address:

MACE MACRO Email: Website: Tel: Address: Profile:

Profile:

ross.abbate@macemacro.com www.macemacro.com 020 7068 6115 Atelier House, 64 Pratt Street, London, NW1 OLF Mace Macro is an award winning, dynamic business that delivers value to our clients by enhancing their working environment, leading to improved productivity.

Macro’s services span the entire property lifecycle, from strategic advice on how best to design an office, right through to day-today helpdesk and operational management.

info@norlandmanagedservices. co.uk www.norlandmanagedservices. co.uk 020 7871 9100 City Bridge House, 57 Southwark Street, London, SE1 1RU Norland is a leading provider of hard services-led FM, with a network of regional offices throughout the UK and Ireland.

Dedicated teams of highly trained and experienced staff maintain and enhance the capital assets of major national and global businesses, ranging from single floors in multi-occupied buildings to substantial estates.

OCS GROUP UK MOTIVAIR COMPRESSORS MUSANADAH FM

Email: Website: Tel: Address: Profile:

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enquiries@ocs.co.uk www.ocs.co.uk 0844 846 7608 Tilgate Forest Business Park, Brighton Road, Crawley, RH11 9BP OCS Group is an international facilities services provider, employing over 63,000 people worldwide. It provides a wide range of services, including catering, security, cleaning, engineering, horticulture, hygiene, waste management and pest control. An emphasis on people, training and continuous improvement, ensures client relationships are built on collaboration and trust. www.fm-world.co.uk

9/12/11 12:21:34

DIRECTORY FABRIC/M&E MAINTENANCE

PHOSTERS FS

PLATINUM FACILITIES & MAINTENANCE SERVICES PROPERYSERVE UK RESULT FACILITIES MANAGEMENT

OPALE MANAGEMENT SERVICES Email: Website: Tel: Address: Profile:

office@opale.co.uk www.opale.co.uk 01252 861 600 Thatcham , HouseTurners Drive, Thatcham, Berskhire, RG19 4QD Opale Management Services is an independent facilities management consultancy that has been operating since 1994. Working closely with our increasing portfolio of Blue Chip FTSE 100 companies we build strategic partnerships which result in proven cost reduction with no negative service implications.

PLASTIC SURGEON Email: Website: Tel: Address:

Profile:

priority@plastic-surgeon.co.uk www.plastic-surgeon.co.uk 0845 141 0000 National Headquarters, Blue Waters House, Pottery Road, Bovey Tracey, Devon, TQ13 9DS Plastic Surgeon, BIFM ‘Innovation in Products’ winner, provides cosmetic repair for interior and exterior surfaces in the built environment. We repair cracks, dents, chips, splits and stains on: uPVC, glass, wood, stone and brick, metal and foil, ceramic and enamel. Save time, money and the environment.

www.fm-world.co.uk

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SG SERVICES LDA

QUANTEC ELECTRICAL INSPECTION AND TESTING Email: Website: Tel: Address:

Profile:

qcltd@quantectest.co.uk www.quantectest.co.uk 01634 865 750 1 The Oaks, Revenge Road, Lordswood, Chatham, Kent, ME5 8LF Specialist fixed wire testing, PAT, thermographic surveys and load monitoring delivered competitively and at best value.

Our client-focused teams service FM companies, public sector and private organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet.

NICEIC, ISO9001, ISO14001, CHAS accreditation.

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DIRECTORY FABRIC/M&E MAINTENANCE

ROBERTSON FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

craig.brown@robertson.co.uk www.facilitiesmanagement. robertson.co.uk 01786 431 600 Robertson House, Castle Business Park, Stirling, FK9 4TZ Robertson Facilities Management (RFM) is an innovative company formed in 2000 which continually drives new standards in the delivery of FM services. The award-winning business has an extensive portfolio of public and private sector clients, delivering bespoke solutions across private and public facilities across the UK.

SGP PROPERTY & FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

enquiries@sgp.co.uk www.sgp.co.uk 0116 201 6800 Enterprise House, Sunningdale Road, Leicester, LE3 1UR SGP provides a range of services that help you make the right facilities and property management choices for you and your organisation. We work in three simple stages: understanding the problem, designing and advising on the right solution, and delivering and reporting results.

SKANSKA FACILITIES SERVICES ROLLRIGHT FACILITIES Email: Website: Tel: Address:

Profile:

info@rollright.co.uk www.rollright.co.uk 01608 643 330 9 Astley House, Cromwell Business Park, Banbury Rod, Chipping Norton, OX7 5SR Facilities management is about providing you with an expertlymanaged solution. Expertise, talent, dedication and excellent people-management skills are the key to running a successful facility. Rollright’s bespoke approach will combine our expertise with your aspirations.

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Email: Website: Tel: Address:

Profile:

fs.sales@skanska.co.uk www.skanska.co.uk 01923 776 666 Maple Cross House, Denham Way, Rickmansworth, Hertfordshire, WD3 9AS Skanska Facilities Services is the FM provider of Skanska UK, dedicated to FM services satisfying a wide range of customers in the Public and Private Sectors. Our values are: zero accidents, zero ethical breaches, zero environmental impacts, zero losses and zero defects. Contact us for sustainable and futureproof solutions.

www.fm-world.co.uk

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DIRECTORY FABRIC/M&E MAINTENANCE

SODEXO Email: Website: Tel: Address: Profile:

sales.ifm.uk@sodexo.com www.uk.sodexo.com 020 3116 4243 One Southampton Row, London, WC1B 5HA Sodexo has professional expertise in delivering building services, estate management, and mechanical and electrical engineering services to its clients. This allows them the freedom to concentrate on their core business, safe in the knowledge that their premises and grounds are being managed by professionals.

SZERELMEY STONEWORK AND RESTORATION Email: Website: Tel: Address: Profile:

SPIE MATTHEW HALL SPRINT ENGINEERING & LUBRICANTS

fmstone@szerelmey.com www.szerelmey.com 020 7735 9995 369 Kennington Lane, Vauxhall, London, SE11 5QY Szerelmey offer a range of refurbishment and new build services including: design and installation of stonework for external cladding, load-bearing masonry, hard landscaping, interior fit-out and full façade packages. Restoration services include surveys, sample cleaning, full envelope clean and repair with multiple facade packages undertaken as principal contractor.

SSS MANAGEMENT SERVICES SWIFTCLEAN ENVIRONMENTAL WEATHERITE TEKOMEK HTN TIBARD

Email: Website: Tel: Address:

TURNER & TOWNSEND Email: Website: Tel:

nigel.herbert@turntown.co.uk www.turnerandtownsend.com 020 7544 4000

UNIASSIST VENT-TECH

www.fm-world.co.uk

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Profile:

sales@weatheritegroup.co.uk www.weatheritegroup.com 01922 741641 Weatherite House, Westgate Park, Tintagel Way, West Midlands, WS9 8EX Weatherite Building Services has over 39 years experience in the design, project management and installation of all aspects of building services. The company’s unrivalled level of expertise enables us to undertake a wide range of building services work including all aspects of commercial air conditioning, heating, kitchen ventilation, and all aspects of M&E works.

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DIRECTORY FABRIC/M&E MAINTENANCE

VINCI FACILITIES Email: Website: Address:

Tel: Profile:

info@vincifacilities.com www.vincifacilities.com Radius House, 4th Floor, 51 Clarendon Road, Watford, Hertfordshire, WD17 01923 478400 Sustainable facilities management solutions for today’s business challenges.

Delivering outstanding asset management and customer facing solutions, driven by an uncompromising commitment to your success.

WORKPLACE FACILITIES MANAGEMENT

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FM CONSULTANTS

www.fm-world.co.uk

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Accelerate your FM prospects To speed up your FM prospects ACT FAST and join the BIFM today.

If you want to get on in facilities management, get into the BIFM. As Britain’s leading association for our profession, we’re here to advance your cause. Use our extensive network of training and expert advice to progress your career.

Gain invaluable knowledge and contacts at our industry leading events and specialist networks.

Increase your standing through our recognised professional qualifications and accreditations.

Profit from the latest professional and industry news – online and in print.

Take your opportunity to shape your industry’s future by getting involved in everything from regional committees and local events to national strategy planning. And make it your first priority.

T: 0845 058 1358 E: membership@bifm.org.uk www.bifm.org.uk

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Want to be at the cutting edge of FM? Then get involved in the BIFM

Want to get involved in the BIFM? Then look sharp and contact us.

As the representative body for facilities management, we’re already the cutting edge of the industry. But as a member (or potential member), you might like to get your teeth into what we do and be a more active participant. It’s a fantastic opportunity to help shape

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the future of our business – from the business end. Whether you’d like to simply attend a regional meeting and the national conference, organise an event, join a committee, become a mentor or sharpen your vocal or literary skills by being a key speaker or writing

in FM World, we’d love to hear from you. Because to help everyone in the industry make the most of it, we need all the useful tools we can get our hands on. So why not get involved and get more out of FM – for yourself and everyone else.

T: 0845 058 1358 E: membership@bifm.org.uk www.bifm.org.uk

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DIRECTORY FM CONSULTANTS

A F CONSULTING (PFI SUPPORT) ADVANCED WORKPLACE ASSOCIATES Email: Website: Tel:

projects@advancedworkplace.com www.advanced-workplace. com 020 7743 7110

CUBIC SPACE MANAGEMENT DATARA MANAGEMENT SOLUTIONS DAVIS LANGDON, AN AECOM COMPANY

AGENTS4RM INTERNATIONAL AIMS (ASSOCIATES IN MANAGEMENT SOLUTIONS ) DCT FACILITIES MANAGEMENT ALEXANDERS REMOVALS AND STORAGE Email: Website: Tel:

info@gotoalexanders.co.uk www.alexandersremovals. co.uk 0333 800 2323

Email: Website: Tel: Address: Profile:

ALTIUS VENDOR ASSESSMENT BERNARD WILLIAMS ASSOCIATES BIFM TRAINING (QUADRILECT) Email: Website: Tel:

info@bifm-training.co.uk www.bifm-training.com 020 7404 4440

BUSINESS COST CONSULTANTS CHANGESTONE BUSINESS CONSULTANTS LLP Email: Website: Tel:

info@changestone.com www.changestone.com 0845 468 2464

CMR CONSULTANTS

info@dctfacilities.co.uk www.DCTfacilities.co.uk 020 3284 8830 Evans House, 107 Marsh Road, Pinner, Middlesex, HA5 5PA We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down to earth, jargon free, highly effective. We listen, we seek a clear understanding of our clients’ goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

DOORCONTROLSDIRECT DORSET ARCHITECTURAL IRONMONGERS DOVETAIL FM RECRUITMENT Email: Website: Tel:

ash@fm-recruitment.co.uk www.fm-recruitment.co.uk 01635 43100

CONCOURSE FM

E.ON — BUSINESS ENERGY

Email: Website: Tel:

Email: Website: Tel:

info@concoursefm.com www.concoursefm.com 0844 474 1555

www.fm-world.co.uk

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retail.sales@eonenergy.com www.eonenergy.com/corporates 0800 508 8060

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DIRECTORY FM CONSULTANTS

EDIFICE

FM CONSULTANCY FM EXPERT FM GURU TRAINING & CONSULTANCY

ELEMENTUS

FMHS CONSULTING

Email: Website: Tel: Address:

FMS FACILITIES MANAGEMENT SERVICES

Profile:

info@elementus.com www.elementus.com 0844 800 7705 26 Redkiln Way, Horsham, West Sussex, RH13 5QH Elementus is an independent workplace compliance consultancy. We have over 25 years experience in supporting organisations with advice and training on health, safety and environmental compliance. We ensure our customers have all the information they need to manage safe and sustainable environments, giving complete confidence in their strategies and operations.

FSI (FM SOLUTIONS) Email: Website: Tel:

GLOBAL FACILITIES PARTNERSHIPS GLOBAL REAL ESTATE Email: Website: Tel: Address:

Profile:

ERGOPLUS FACILITIES Email: Website: Tel: Address: Profile:

info@ergoplusfacilities.co.uk www.ergoplusfacilities.co.uk 020 3137 3434 22 Rockfel Road, Hungerford, RG17 8NG ErgoPlus provides client focused facilities management services as: contractors delivering fully integrated hard & soft services, project managers delivering installations, relocations, refurbishments and consultants offering strategic and tactical advice. We deliver innovation and added value to our clients through experience and personal attention of our directors.

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info@fsifm.com www.fsifm.com 01708 251 900

info@gre-fm.com www.gre-fm.com 07974 566 736 The Office Halls, Green Farmhouse, Hale Oak Road, Weald, Sevenoaks, Kent, TN14 6NQ Global Real Estate provides independent FM and property advice and support through short-term assignments or interim placements. We provide accurate, relevant and innovative solutions to organisations needing to improve their FM and property performance including development of strategy, procurement, operational support, CRM, bid management and training.

GULFHAVEN COMMERCIAL CONSULTANTS

www.fm-world.co.uk

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DIRECTORY FM CONSULTANTS

GUNNERSBURY CONSULT HARRIS & PORTER INCENTIVE FM CONSULTANCY HELISTRAT MANAGEMENT SERVICES HILLYARD ASSOCIATES

HILSON MORAN Email: Website: Tel: Address:

Profile:

info@hilsonmoran.com www.hilsonmoran.com 020 7940 8888 Shackleton House, 4 Battlebridge Lane, London, SE1 2HP Hilson Moran is a leading multidisciplinary consultancy for the built environment. It applies the latest design techniques, technology and innovation to its work in the design, procurement, occupation and operation of buildings. The firm’s expertise spans new-build, fit-out and refurbishment in the public and private sectors.

HOCHTIEF FACILITY MANAGEMENT UK

Email: Website: Address: Tel: Profile:

sales@incentive-fm.com www.incentive-fm.com 44 Loman Street, London SE1 0EH 0845 1477 121 We support organisations in the following areas: reviewing clients’ current facilities management service provision, management stakeholder interviews and benchmark reviews, preparing various service specifications for tendering, managing the tender process, including drawing up client tender documents, reviewing and implementing quality, audit and KPI systems, assisting in change management and service re-engineering, development of bespoke contracts, and health and safety projects.

JACOBS UK ADVANCED PLANNING GROUP JEAN HEWITT CONSULTING JOHNSON CONTROLS, GLOBAL WORKPLACE SOLUTIONS

INTERFM INTERIM FM SOLUTIONS

www.fm-world.co.uk

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DIRECTORY FM CONSULTANTS

JUDD FARRIS

MACE MACRO

Email: Website: Tel: Address:

Email: Website: Tel: Address:

Profile:

enquiries@juddfarris.co.uk www.juddfarris.com 020 7845 5770 Kean House, 6 Kean Street, Covent Garden, London, WC2B 4AY Judd Farris are specialists in Facilities and Property recruitment delivering flexible and tailored solutions to match your current needs. Working on an International basis our experienced consultants offer comprehensive advice to both candidates and clients. We recruit on both an interim and permanent basis across all levels.

KENDRICK HOBBS

Profile:

MONTFORT CATERING CONSULTANTS Email: Website: Tel:

LA POSTE

ross.abbate@macemacro.com www.macemacro.com 020 7068 6115 Atelier House, 64 Pratt Street, London, NW1 OLF Mace Macro is an award winning, dynamic business that delivers value to our clients by enhancing their working environment, leading to improved productivity.

Macro’s services span the entire property lifecycle, from strategic advice on how best to design an office, right through to day-today helpdesk and operational management.

paul@montfortconsultants.com www.montfortconsultants.com 020 8463 9369

LARCH CONSULTING Email: Website: Tel:

innovate@larch.co.uk www.larch.co.uk 01926 314 312

MUSANADAH FM

LIZ KENTISH COACHING

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DIRECTORY FM CONSULTANTS

P S FACILITIES MANAGEMENT

MAGENTA ASSOCIATES Email: Website: Tel: Address: Profile:

cathy.hayward@ magentaassociates.co.uk www.magentaassociates.co.uk 020 3376 9459 123 Pall Mall, London, SW1Y 5EA Magenta is a specialist communications consultancy for the facilities management and business support services sector. We offer everything from media and public relations, social media marketing and internal and customer communications such as newsletters to marketing advice, research documents and annual reports. We really understand FM.

PLANON SOFTWARE Email: Website: Tel: Address: Profile:

NUCLEUS INTEGRATED SOLUTIONS

tim.clapham@planonsoftware. com www.planonsoftware.com/uk 01273 823 557 Victoria House, 125 Queen’s Road, Brighton, BN1 3WB Planon is a global software provider that enables organisations to solve their facility management and corporate real estate challenges in the most effective way by providing superior software solutions and a definable ROI business case. The Planon series of solutions include facility and space management, maintenance management and services management.

PNA ASSOCIATES OPALE MANAGEMENT SERVICES Email: Website: Tel: Address: Profile:

office@opale.co.uk www.opale.co.uk 01252 861 600 Thatcham , HouseTurners Drive, Thatcham, Berskhire, RG19 4QD Opale Management Services is an independent facilities management consultancy that has been operating since 1994. Working closely with our increasing portfolio of blue-chip FTSE 100 companies we build strategic partnerships which result in proven cost reduction with no negative service implications.

www.fm-world.co.uk

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PROCORE Email: Website: Tel:

pratcliffe@procore.co.uk www.procore.co.uk 07971 406 196

PROPERTYSERVE UK

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DIRECTORY FM CONSULTANTS

QUANTEC ELECTRICAL INSPECTION AND TESTING

ROBERTSON FACILITIES MANAGEMENT

Email: Website: Tel: Address:

Email: Website:

Profile:

qcltd@quantectest.co.uk www.quantectest.co.uk 01634 865 750 1 The Oaks, Revenge Road, Lordswood, Chatham, Kent, ME5 8LF Specialist fixed wire testing, PAT, thermographic surveys and load monitoring delivered competitively and at best value.

Our client-focused teams service FM companies, public sector and private organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet.

NICEIC, ISO9001, ISO14001, CHAS accreditation.

Tel: Address: Profile:

craig.brown@robertson.co.uk www.facilitiesmanagement. robertson.co.uk 01786 431 600 Robertson House, Castle Business Park, Stirling, FK9 4TZ Robertson Facilities Management (RFM) is an innovative company formed in 2000 which continually drives new standards in the delivery of FM services. The award-winning business has an extensive portfolio of public and private sector clients, delivering bespoke solutions across private and public facilities throughout the UK.

ROLLRIGHT FACILITIES QUBE GLOBAL SOFTWARE Email: Website: Tel: Address: Profile:

planet@qubeglobal.com www.qubeglobal.com 020 7726 3200 9 King Street, London, EC2V 8EA Planet is the leading FM software solution. Planet FM software provides an end-to-end view of facilities management processes, business intelligence and energy management tools.

Manage soft and hard services, track progress and measure service level performance with our multi-disciplined helpdesk and enhance customers’ experience with a web interface.

Email: Website: Tel: Address:

Profile:

info@rollright.co.uk www.rollright.co.uk 01608 643 330 9 Astley House, Cromwell Business Park, Banbury Rod, Chipping Norton, OX7 5SR Facilities management is about providing you with an expertlymanaged solution. Expertise, talent, dedication and excellent people-management skills are the key to running a successful facility. Rollright’s bespoke approach will combine our expertise with your aspirations.

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DIRECTORY FM CONSULTANTS

SG SERVICES LDA SHIRE SYSTEMS SCALED NETWORKS Email: Website: Tel: Address: Profile:

robert@scalednetworks.com www.scalednetworks.com 020 3129 8553 60/2 Melita Street, Valletta, VLT 1122, Malta Scaled Networks are client-side experts who understand the challenges faced by large FM organisations seeking to increase productivity and reduce costs using CAFM solutions. With over £7bn in assets globally under management with our implementations, working with us means having a specialist on hand that understands your operation to choose the right solution to deliver rapid improvements at the right cost.

SODEXO PROPERTY SOLUTIONS Email: Website: Tel: Address:

Profile:

info.sps.uk@sodexo.com www.uk.sodexo.com 0113 821 6000 3200 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB Sodexo Property Solutions (formerly the asset management business of Atkins), offers consulting expertise, specialist managed services and bespoke systems technology. This range of professional services allows clients to save cost, improve service quality and manage their property portfolios more effectively by providing them with complete transparency across their estates.

www.fm-world.co.uk

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SOURCEYOUR SPIE MATTHEW HALL SSS MANAGEMENT SERVICES

SZERELMEY STONEWORK AND RESTORATION Email: Website: Tel: Address: Profile:

fmstone@szerelmey.com www.szerelmey.com 020 7735 9995 369 Kennington Lane, Vauxhall, London, SE11 5QY Szerelmey offer a range of refurbishment and new build services including: design and installation of stonework for external cladding, load-bearing masonry, hard landscaping, interior fit-out and full façade packages. Restoration services include surveys, sample cleaning, full envelope clean and repair with multiple facade packages undertaken as principal contractor.

TALENT FM THE AGILE ORGANISATION

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DIRECTORY FM CONSULTANTS

UNITE TECHNOLOGIES THE BGM GROUP Email: Website: Tel: Address: Profile:

contactus@thebgmgroup.com www.thebgmgroup.com 0844 847 4330 6th Floor, 28-30 Worship Street, London, EC2A 2AH The BGM Group implement effective workplace solutions across complex and changing portfolios of people, facilities and IT infrastructure. We provide move management, space management and asset and infrastructure management services. Our ColdDesk range of tools captures utilisation and ownership of desks, cellular rooms and break-out areas.

Email: Website: Tel: Address: Profile:

sales@unitetechnologies.com www.unitetechnologies.com 0845 271 0130 1st Floor, 9 Devonshire Square, London, EC2M 4YF The Unite Technologies Facilities Energy Management solution monitors from building point of entry to an individual piece of equipment/payload. Granular real-time/historical energy data provides information/reporting to manage/reduce energy costs, CO2 footprint and optimisation of energy performance, business continuity and accurate billing.

WORKPLACE FACILITIES MANAGEMENT

THE FM NETWORK THE MANAGEMENT RECRUITMENT GROUP TIGER MOUTH WORKPLACE LAW TRICON FOODSERVICE CONSULTANTS TURNER & TOWNSEND Email: Website: Tel:

nigel.herbert@turntown.co.uk www.turnerandtownsend.com 020 7544 4000

Email: Website: Tel: Address: Profile:

ben.daft@workplacelaw.net www.workplacelaw.net 0871 777 8881 110 Hills Road, Cambridge, CB2 1LQ Workplace Law are specialists in employment law, health and safety and environmental management. An established market leader in the provision of information, training, consultancy and support services, we help organisations in the FM sector go beyond compliance in the workplace and build a better future.

WT PARTNERSHIP

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FM PROVIDERS

Category sponsor

www.fm-world.co.uk

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so much more than great food When you outsource your services to Sodexo, you’ll join over one million people whose lives we enhance every day.

As experts in providing flexible and scaleable facilities management solutions, we provide a range of comprehensive service solutions that will help you concentrate on what you do best. Our self delivery model means that we quickly become key players in your team and our experience ensures that we’ll be talking your language in no time at all. In fact, we’re ready to talk to you today. Call us now on 020 7535 7400 or visit us online at www.sodexo.com

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DIRECTORY FM PROVIDERS

AERO ENGINE CONTROLS

BLINK TELECOM

ALEXANDERS REMOVALS AND STORAGE

CHARTER SELECTION

Email: Website: Tel:

info@gotoalexanders.co.uk www.alexandersremovals.co.uk 0333 800 2323

COFELY Email: Website: Tel:

enquiries@cofely-gdfsuez.com www.cofely.co.uk 020 7633 2300

ANABAS Email: Website: Tel: Address:

Profile:

kerry.igreda@anabas.co.uk www.anabas.co.uk 0844 576 3727 30 Ellerbeck Court, Stokesley Business Park, Stokesley, North Yorkshire, TS9 7DJ Anabas delivers flexible FM solutions to the retail, leisure and corporate sectors. From cleaning to mechanical and electrical maintenance, be it window cleaning or the provision of a centralised helpdesk our bespoke systems and processes provide clients with a proactive and focused service.

COLLEGE OF ESTATE MANAGEMENT Email: Website: Tel: Address:

Profile:

ARAMARK WORKPLACE SOLUTIONS

BLUE MOUNTAIN WATER Email: Website: Tel: Address: Profile:

sales@onewater.co.uk www.onewater.co.uk 0800 071 0010 PO BOX 4104, Edgbaston, Birmingham, B16 8DQ With over 20 years’ experience of providing local and national service, Blue Mountain Water offer the largest range of energy efficient drinking water solutions including bottled and mainsfed water coolers, corporate hospitality and water boilers.

We are ISO9001, ISO14001 and EDWCA accredited and offer a price-match guarantee.

www.fm-world.co.uk

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courses@cem.ac.uk www.cem.ac.uk 0800 019 9697 College of Estate Management, Whiteknights, Reading, RG6 6AW CEM is the leading provider of supported distance learning for real estate and construction professionals. CEM courses include the Postgraduate Diploma/MSc in facilities management. This course is designed for practicing facilities managers in the private, public or voluntary sectors from any industry. To further your career, contact our enquiries team.

CONCOURSE FM Email: Website: Tel:

info@concoursefm.com www.concoursefm.com 0844 474 1555

CSP

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DIRECTORY FM PROVIDERS

EMCOR UK

DCT FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

info@dctfacilities.co.uk www.DCTfacilities.co.uk 020 3284 8830 Evans House, 107 Marsh Road, Pinner, Middlesex, HA5 5PA We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down to earth, jargon free, highly effective. We listen, we seek a clear understanding of our clients’ goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

ERGOPLUS FACILITIES Email: Website: Tel: Address: Profile:

DORSET ARCHITECTURAL IRONMONGERS

info@ergoplusfacilities.co.uk www.ergoplusfacilities.co.uk 020 3137 3434 22 Rockfel Road, Hungerford, RG17 8NG ErgoPlus provides client focused facilities management services as: contractors delivering fully integrated hard and soft services, project managers delivering installations, relocations, refurbishments and consultants offering strategic and tactical advice. We deliver innovation and added value to our clients through experience and personal attention of our directors.

DOVETAIL FM RECRUITMENT

EUROPA SUPPORT SERVICES

Email: Website: Tel:

Email: Website: Tel:

ash@fm-recruitment.co.uk www.fm-recruitment.co.uk 01635 43100

info@europa-services.co.uk www.europa-services.co.uk 01707 325 324

DUSSMANN SERVICE UK

FCF

E.ON — BUSINESS ENERGY

FMDIRECT

Email: Website: Tel:

retail.sales@eonenergy.com www.eonenergy.com/ corporates 0800 508 8060

FMS FACILITIES MANAGEMENT SERVICES FSI (FM SOLUTIONS)

EASTERN FACILITIES MANAGEMENT SOLUTIONS

Email: Website: Tel:

info@fsifm.com www.fsifm.com 01708 251 900

ECO-WORKS ELECHECK (EST)

GATESHEAD COUNCIL LOCAL ENVIRONMENTAL SERVICES GLOBAL FACILITIES PARTNERSHIPS

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DIRECTORY FM PROVIDERS

H&J MARTIN HOCHTIEF FACILITY MANAGEMENT UK JUDD FARRIS INITIAL FACILITIES INTEGRAL UK

Email: Website: Tel: Address:

INTERFACEFLOR INTERFM

Profile:

INTERIM FM SOLUTIONS

INTERSERVE Email: Website: Tel: Address: Profile:

info.support@interserve.com www.interserve.com 020 7902 2000 Capital Tower, 91 Waterloo Road, London, SE1 8RT Interserve is one of the world’s foremost support services and construction companies. Based in the UK with revenue of £1.9bn and a workforce of nearly 50,000 people, we are a trusted partner in both the public and private sector. We have expertise in developing tailored support services solutions that maximise planned spending to deliver best value and drive real service improvements.

enquiries@juddfarris.co.uk www.juddfarris.com 020 7845 5770 Kean House, 6 Kean Street, Covent Garden, London, WC2B 4AY Judd Farris are specialists in Facilities and Property recruitment delivering flexible and tailored solutions to match your current needs. Working on an International basis our experienced consultants offer comprehensive advice to both candidates and clients. We recruit on both an interim and permanent basis across all levels.

JULIUS RUTHERFOORD & CO. KEY FACILITIES MANAGEMENT Email: Website: Address: Tel:

admin@key.fm www.key.fm 01786 841 603

LA POSTE

INVIRON Email: Website: Tel:

enquiries@inviron.co.uk www.inviron.co.uk 01217 797 005

ISS FACILITY SERVICES INTEGRATED SOLUTIONS JOHNSON CONTROLS, GLOBAL WORKPLACE SOLUTIONS

www.fm-world.co.uk

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DIRECTORY FM PROVIDERS

MACE MACRO KIER SERVICES — FACILITIES MANAGEMENT Email: Website: Tel: Address:

Profile:

facilities.businessdevelopment@ kier.co.uk www.kier.co.uk 01256 352 361 Southern Cross, Basing View, Basingstoke, Hampshire, RG21 4HG Kier Services — Facilities Management provide integrated facilities management, hard services and soft services throughout the UK. We work with our customers to understand their business, working together to develop bespoke solutions supported by our in-house expertise and extensive knowledge, delivering a full range of support services.

Email: Website: Tel: Address: Profile:

ross.abbate@macemacro.com www.macemacro.com 020 7068 6115 Atelier House, 64 Pratt Street, London, NW1 OLF Mace Macro is an award winning, dynamic business that delivers value to our clients by enhancing their working environment, leading to improved productivity.

Macro’s services span the entire property lifecycle, from strategic advice on how best to design an office, right through to day-today helpdesk and operational management.

MAGENTA ASSOCIATES Email:

LCC SUPPORT SERVICES Email: Website: Tel: Address:

Profile:

sales@lccss.co.uk www.lccss.co.uk 01277 268 899 LCC House, The Old Pump Works, Great Warley Street, Great Warley, Brentwood, Essex, CM13 3JR LCC Support Services is a privately owned, quality driven cleaning and support services provider with an innovative approach to operating in today’s working environment. With our headquarters based in Essex and satellite offices in Coventry, Manchester, Southampton and Scotland we are well positioned to operate on a national basis.

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Website: Tel: Address: Profile:

cathy.hayward@ magentaassociates.co.uk www.magentaassociates.co.uk 020 3376 9459 123 Pall Mall, London, SW1Y 5EA Magenta is a specialist communications consultancy for the facilities management and business support services sector. We offer everything from media and public relations, social media marketing and internal and customer communications such as newsletters to marketing advice, research documents and annual reports. We really understand FM.

MUSANADAH FM

www.fm-world.co.uk

9/12/11 12:22:46

DIRECTORY FM PROVIDERS

OCEAN GROUP HOLDINGS ODM NORLAND MANAGED SERVICES Email: Website: Tel: Address:

Profile:

info@norlandmanagedservices. co.uk norlandmanagedservices.co.uk 020 7871 9100 City Bridge House, 57 Southwark Street, London, SE1 1RU Norland is a leading provider of hard services-led FM, with a network of regional offices throughout the UK and Ireland.

Dedicated teams of highly trained and experienced staff maintain and enhance the capital assets of major national and global businesses, ranging from single floors in multi-occupied buildings to substantial estates.

OPALE MANAGEMENT SERVICES Email: Website: Tel: Address: Profile:

office@opale.co.uk www.opale.co.uk 01252 861 600 Thatcham , HouseTurners Drive, Thatcham, Berskhire, RG19 4QD Opale Management Services is an independent facilities management consultancy that has been operating since 1994. Working closely with our increasing portfolio of blue-chip FTSE 100 companies we build strategic partnerships which result in proven cost reduction with no negative service implications.

PENTAGON PROTECTION OCS GROUP UK

PESTOKILL PEST CONTROL

Email: Website: Tel: Address:

Email: Website: Tel:

Profile:

enquiries@ocs.co.uk www.ocs.co.uk 0844 846 7608 Tilgate Forest Business Park, Brighton Road, Crawley, RH11 9BP OCS Group is an international facilities services provider, employing over 63,000 people worldwide. It provides a wide range of services, including catering, security, cleaning, engineering, horticulture, hygiene, waste management and pest control. An emphasis on people, training and continuous improvement, ensures client relationships are built on collaboration and trust.

www.fm-world.co.uk

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helpdesk@pestokill.co.uk www.pestokill.co.uk 0870 066 0999

PHOSTERS FS PLATINUM FACILITIES & MAINTENANCE SERVICES PNA ASSOCIATES

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DIRECTORY FM PROVIDERS

RECOLIGHT Email: Website: Tel:

ask@recolight.co.uk www.recolight.co.uk 0845 601 7749

QUANTEC ELECTRICAL INSPECTION AND TESTING Email: Website: Tel: Address:

Profile:

qcltd@quantectest.co.uk www.quantectest.co.uk 01634 865 750 1 The Oaks, Revenge Road, Lordswood, Chatham, Kent, ME5 8LF Specialist fixed wire testing, PAT, thermographic surveys and load monitoring delivered competitively and at best value.

Our client-focused teams service FM companies, public sector and private organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet.

NICEIC, ISO9001, ISO14001, CHAS accreditation.

ROBERTSON FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

craig.brown@robertson.co.uk www.facilitiesmanagement. robertson.co.uk 01786 431 600 Robertson House, Castle Business Park, Stirling, FK9 4TZ Robertson Facilities Management (RFM) is an innovative company formed in 2000 which continually drives new standards in the delivery of FM services. The award-winning business has an extensive portfolio of public and private sector clients, delivering bespoke solutions across private and public facilities throughout the UK.

QUBE GLOBAL SOFTWARE Email: Website: Tel: Address: Profile:

planet@qubeglobal.com www.qubeglobal.com 020 7726 3200 9 King Street, London, EC2V 8EA Planet is the leading FM software solution. Planet FM software provides an end-to-end view of facilities management processes, business intelligence and energy management tools.

Manage soft and hard services, track progress and measure service level performance with our multi-disciplined helpdesk and enhance customers’ experience with a web interface.

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ROLLRIGHT FACILITIES Email: Website: Tel: Address:

Profile:

info@rollright.co.uk www.rollright.co.uk 01608 643 330 9 Astley House, Cromwell Business Park, Banbury Rod, Chipping Norton, OX7 5SR Facilities management is about providing you with an expertlymanaged solution. Expertise, talent, dedication and excellent people-management skills are the key to running a successful facility. Rollright’s bespoke approach will combine our expertise with your aspirations. www.fm-world.co.uk

9/12/11 12:23:15

DIRECTORY FM PROVIDERS

SG SERVICES LDA

SITEXORBIS

SGP PROPERTY & FACILITIES MANAGEMENT

SODEXO

Email: Website: Tel: Address: Profile:

enquiries@sgp.co.uk www.sgp.co.uk 0116 201 6800 Enterprise House, Sunningdale Road, Leicester, LE3 1UR SGP provides a range of services that help you make the right facilities and property management choices for you and your organisation. We work in three simple stages: understanding the problem, designing and advising on the right solution, and delivering and reporting results.

Email: Website: Tel: Address: Profile:

sales.ifm.uk@sodexo.com www.uk.sodexo.com 020 3116 4243 One Southampton Row, London, WC1B 5HA Sodexo has expertise in delivering a wide range of facilities management services from asset maintenance, interior and exterior building services, estates management, mechanical and electrical engineering, to cleaning and reception. We specialise in fully integrated FM for private and public sector clients requiring a range of on-site service solutions.

SPIE MATTHEW HALL SKANSKA FACILITIES SERVICES YES Email: Website: Tel: Address:

Profile:

fs.sales@skanska.co.uk www.skanska.co.uk 01923 776 666 Maple Cross House, Denham Way, Rickmansworth, Hertfordshire, WD3 9AS Skanska Facilities Services is the FM provider of Skanska UK, dedicated to FM services satisfying a wide range of customers in the public and private sectors. Our values are: zero accidents, zero ethical breaches, zero environmental impacts, zero losses and zero defects. Contact us for sustainable and futureproof solutions.

SPRINT ENGINEERING & LUBRICANTS SSS MANAGEMENT SERVICES SWEGON TEKOMEK HTN TURNER & TOWNSEND Email: Website: Tel:

nigel.herbert@turntown.co.uk www.turnerandtownsend.com 020 7544 4000

UNIASSIST

SHENTONGROUP www.fm-world.co.uk

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DIRECTORY FM PROVIDERS

VIVREAU WORKPLACE FACILITIES MANAGEMENT UNITE TECHNOLOGIES Email: Website: Tel: Address: Profile:

sales@unitetechnologies.com www.unitetechnologies.com 0845 271 0130 1st Floor, 9 Devonshire Square, London, EC2M 4YF The Unite Technologies Facilities Energy Management solution monitors from building point of entry to an individual piece of equipment/payload. Granular real-time/historical energy data provides information reporting to manage/reduce energy costs, CO2 footprint and optimisation of energy performance, business continuity and accurate billing.

Expert facilities management solutions for industry-leading organisations...

Integrated Facilities Management Technical Engineering Solutions Project Management Services

“Expertise, talent, dedication and excellent people management skills are the key to running a successful facility. Rollright’s bespoke approach will combine our expertise with your aspirations as we work together to reduce costs, improve efficiency and decrease your carbon footprint”

Benchmarking Excellence

Call us now or visit the website for more information about our services, view case studies on the companies we work with or to send an initial enquiry.

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0845 230 4232 www.rollright.co.uk

www.fm-world.co.uk

9/12/11 12:23:49

FM SOFTWARE

www.fm-world.co.uk

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DIRECTORY FM SOFTWARE

ADVANCED WORKPLACE ASSOCIATES Email: Website: Tel:

projects@advanced-workplace. com www.advanced-workplace.com 020 7743 7110

CADMELEON UK

PLANON SOFTWARE Email: Website: Tel: Address: Profile:

ELEMENTUS Email: Website: Tel: Address: Profile:

info@elementus.com www.elementus.com 0844 800 7705 26 Redkiln Way, Horsham, West Sussex, RH13 5QH Elementus is an independent workplace compliance consultancy. We have over 25 years experience in supporting organisations with advice and training on health, safety and environmental compliance. We ensure our customers have all the information they need to manage safe and sustainable environments, giving complete confidence in their strategies and operations.

tim.clapham@planonsoftware. com www.planonsoftware.com/uk 01273 823 557 Victoria House, 125 Queen’s Road,Brighton, BN1 3WB Planon is a global software provider that enables organisations to solve their facility management and corporate real estate challenges in the most effective way by providing superior software solutions and a definable ROI business case. The Planon series of solutions include dacility and space management, maintenance management and services management.

PROPERYSERVE UK PROXYCLICK

FMDIRECT FSI (FM SOLUTIONS) Email: Website: Tel:

info@fsifm.com www.fsifm.com 01708 251 900

GLOBAL FACILITIES PARTNERSHIPS LA POSTE PAXTON

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www.fm-world.co.uk

9/12/11 11:03:51

DIRECTORY FM SOFTWARE

SERVICE WORKS GROUP Email: Website: Tel:

info@swg.com www.swg.com 0208 877 4080

QUBE GLOBAL SOFTWARE Email: Website: Tel: Address: Profile:

planet@qubeglobal.com www.qubeglobal.com 020 7726 3200 9 King Street, London, EC2V 8EA Planet is the leading FM software solution. Planet FM software provides an end-to-end view of facilities management processes, business intelligence and energy management tools.

Manage soft and hard services, track progress and measure service level performance with our multi-disciplined helpdesk and enhance customers’ experience with a web interface.

SHIRE SYSTEMS

SODEXO PROPERTY SOLUTIONS Email: Website: Tel: Address:

Profile:

SCALED NETWORKS Email: Website: Tel: Address: Profile:

robert@scalednetworks.com www.scalednetworks.com 020 3129 8553 60/2 Melita Street, Valletta, VLT 1122, Malta Scaled Networks are client-side experts who understand the challenges faced by large FM organisations seeking to increase productivity and reduce costs using CAFM solutions. With over £7bn in assets globally under management with our implementations, working with us means having a specialist on hand that understands your operation to choose the right solution to deliver rapid improvements at the right cost.

www.fm-world.co.uk

p84-86 FM software list.indd 77

info.sps.uk@sodexo.com www.uk.sodexo.com 0113 821 6000 3200 Century Way, Thorpe Park, Leeds, West Yorkshire, LS15 8ZB Sodexo Property Solutions (formerly the asset management business of Atkins), offers consulting expertise, specialist managed services and bespoke systems technology. This range of professional services allows clients to save cost, improve service quality and manage their property portfolios more effectively by providing them with complete transparency across their estates and with the knowledge to make more informed decisions on its operations.

SOURCEYOUR SSS MANAGEMENT SERVICES TAAP

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DIRECTORY FM SOFTWARE

THE BGM GROUP Email: Website: Tel: Address: Profile:

contactus@thebgmgroup.com www.thebgmgroup.com 0844 847 4330 6th Floor, 28-30 Worship Street, London, EC2A 2AH The BGM Group implement effective workplace solutions across complex and changing portfolios of people, facilities and IT infrastructure. We provide move management, space management and asset and infrastructure management services. Our ColdDesk range of tools captures utilisation and ownership of desks, cellular rooms and break-out areas.

TMA SYSTEMS

UNITE TECHNOLOGIES Email: Website: Tel: Address: Profile:

sales@unitetechnologies.com www.unitetechnologies.com 0845 271 0130 1st Floor, 9 Devonshire Square, London, EC2M 4YF The Unite Technologies Facilities Energy Management solution monitors from building point of entry to an individual piece of equipment/payload. Granular real-time/historical energy data provides information/reporting to manage/reduce energy costs, CO2 footprint and optimisation of energy performance, business continuity and accurate billing.

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www.fm-world.co.uk

9/12/11 11:04:27

HEALTH & SAFETY

www.fm-world.co.uk

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DIRECTORY HEALTH & SAFETY

AERO ENGINE CONTROLS ALTIUS VENDOR ASSESSMENT ASAP FIRE SYSTEMS BLINK TELECOM BRILLIANT BINS SANITARY BINS BURTONWOOD GENERATOR & SWITCHGEAR SERVICES Email: Website: Tel:

ELEMENTUS Email: Website: Tel: Address: Profile:

info@burtonwoodgroup.com www.burtonwoodgroup.com 01744 814 444

CLARKE’S SAFETY MIRRORS CONCOURSE FM Email: Website: Tel:

info@concoursefm.com www.concoursefm.com 0844 474 1555

info@elementus.com www.elementus.com 0844 800 7705 26 Redkiln Way, Horsham, West Sussex, RH13 5QH Elementus is an independent workplace compliance consultancy. We have over 25 years experience in supporting organisations with advice and training on health, safety and environmental compliance. We ensure our customers have all the information they need to manage safe and sustainable environments, giving complete confidence in their strategies and operations.

CONTAIN-ER PROTECTION SOLUTIONS

FCF

DART UK

FMHS CONSULTING

DOVETAIL FM RECRUITMENT

FMS FACILITIES MANAGEMENT SERVICES

Email: Website: Tel:

ash@fm-recruitment.co.uk www.fm-recruitment.co.uk 01635 43100

H&J MARTIN HARRIS & PORTER

ELECHECK (EST) JEAN HEWITT CONSULTING NUCLEUS INTEGRATED SOLUTIONS

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www.fm-world.co.uk

9/12/11 11:05:13

DIRECTORY HEALTH & SAFETY

OFFICE DEPOT

PLASTIC SURGEON

Email: Website: Address:

Email: Website: Tel: Address:

Tel: Profile:

enquiry@officedepot.com www.officedepot.co.uk/ 501 Beaumont Leys Lane, Leicester, LE4 2BN 0844 412 3335 Office interior design, fit out and install, office furniture, cleaning supplies, catering supplies, winter products, grit and rock salt, H&S and PPE supplies, managed print services, print rooms, we will take care of your business needs.

Profile:

OPALE MANAGEMENT SERVICES Email: Website: Tel: Address: Profile:

office@opale.co.uk www.opale.co.uk 01252 861 600 Thatcham , HouseTurners Drive, Thatcham, Berskhire, RG19 4QD Opale Management Services is an independent facilities management consultancy that has been operating since 1994. Working closely with our increasing portfolio of blue chip FTSE 100 companies we build strategic partnerships which result in proven cost reduction with no negative service implications.

priority@plastic-surgeon.co.uk www.plastic-surgeon.co.uk 0845 141 0000 National Headquarters, Blue Waters House, Pottery Road, Bovey Tracey, Devon, TQ13 9DS Plastic Surgeon, BIFM ‘Innovation in Products’ winner, provides cosmetic repair for interior and exterior surfaces in the built environment. We repair cracks, dents, chips, splits and stains on: uPVC, glass, wood, stone and brick, metal and foil, ceramic and enamel. Save time, money and the environment.

POSITIVE ENVIRONMENTAL PRO-ACTIVE PEST MANAGEMENT SERVICE (PPMS) Email: Website: Tel:

info@ppestms.co.uk www.ppestms.co.uk 0800 027 3441

PAXTON PENTAGON PROTECTION PESTOKILL PEST CONTROL Email: Website: Tel:

helpdesk@pestokill.co.uk www.pestokill.co.uk 0870 066 0999

www.fm-world.co.uk

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DIRECTORY HEALTH & SAFETY

RESULT FACILITIES MANAGEMENT SERVICE WORKS GROUP QUANTEC ELECTRICAL INSPECTION AND TESTING Email: Website: Tel: Address:

Profile:

qcltd@quantectest.co.uk www.quantectest.co.uk 01634 865 750 1 The Oaks, Revenge Road, Lordswood, Chatham, Kent, ME5 8LF Specialist fixed wire testing, PAT, thermographic surveys and load monitoring delivered competitively and at best value.

Our client-focused teams service FM companies, public sector and private organisations, providing a reliable, quality and timely service. Continually enhanced secure reporting systems can be accessed via the internet.

NICEIC, ISO9001, ISO14001, CHAS accreditation.

Email: Website: Tel:

SHIRE SYSTEMS SWIFTCLEAN ENVIRONMENTAL TIBARD VENT-TECH

WORKPLACE LAW Email: Website: Tel: Address: Profile:

QUBE GLOBAL SOFTWARE Email: Website: Tel: Address: Profile:

planet@qubeglobal.com www.qubeglobal.com 020 7726 3200 9 King Street, London, EC2V 8EA Planet is the leading FM software solution. Planet FM software provides an end-to-end view of facilities management processes, business intelligence and energy management tools.

Manage soft and hard services, track progress and measure service level performance with our multi-disciplined helpdesk and enhance customers’ experience with a web interface.

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info@swg.com www.swg.com 0208 877 4080

ben.daft@workplacelaw.net www.workplacelaw.net 0871 777 8881 110 Hills Road, Cambridge, CB2 1LQ Workplace Law are specialists in employment law, health and safety and environmental management. An established market leader in the provision of information, training, consultancy and support services, we help organisations in the FM sector go beyond compliance in the workplace and build a better future.

WT PARTNERSHIP

www.fm-world.co.uk

9/12/11 11:05:41

HVAC

www.fm-world.co.uk

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DIRECTORY HVAC

AGGREKO UK

HILSON MORAN

Email: Website: Tel: Address:

Email: Website: Tel: Address:

Profile:

hire@aggreko.co.uk www.aggreko.co.uk 0845 824 7365 Orbital 2, Voyager Drive, Cannock, Staffordshire, WS11 8XP Aggreko is the global leader in rental power and temporary power solutions. We provide 24/7, 365 service from our national rental centre and nationwide service centres for planned and emergency hires.

A contingency planning service is provided following a free site survey.

Profile:

info@hilsonmoran.com www.hilsonmoran.com 020 7940 8888 Shackleton House, 4 Battlebridge Lane, London, SE1 2HP Hilson Moran is a leading multidisciplinary consultancy for the built environment. It applies the latest design techniques, technology and innovation to its work in the design, procurement, occupation and operation of buildings. The firm’s expertise spans new-build, fit-out and refurbishment in the public and private sectors.

ARGENT FM ARGONAUT HEATING ARROW ENERGY SOLUTIONS LINAKER

COFELY Email: Website: Tel:

enquiries@cofely-gdfsuez.com www.cofely.co.uk 020 7633 2300

DATARA MANAGEMENT SOLUTIONS DEEPCLEAN HYGIENE SOLUTIONS EMCOR UK ENER-G SOLUTIONS (UK) INVIRON Email: Website: Tel:

enquiries@inviron.co.uk www.inviron.co.uk 01217 797 005

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Email: Website: Address: Tel: Profile:

sales@linaker.com www.linaker.com Darby House, Bletchingley Road, Redhill RH1 3DN 01332 294 288 Linaker are nationwide specialists in mechanical and electrical maintenance and renewable energy solutions specialists - offering expertise in air-conditioning, heating, renewable products, mechanical and electrical services. We proudly deliver an excellent, local and personal service to over 700 properties in the UK.

www.fm-world.co.uk

9/12/11 11:06:33

DIRECTORY HVAC

PLATINUM FACILITIES & MAINTENANCE SERVICES SHENTONGROUP VINCI FACILITIES SPIE MATTHEW HALL SPRINT ENGINEERING & LUBRICANTS SWEGON

Email: Website: Address:

Tel: Profile:

SWIFTCLEAN ENVIRONMENTAL VENT-TECH VOKES AIR

info@vincifacilities.com www.vincifacilities.com Radius House, 4th Floor, 51 Clarendon Road, Watford, Hertfordshire, WD17 01923 478400 Sustainable facilities management solutions for today’s business challenges.

Delivering outstanding asset management and customer facing solutions, driven by an uncompromising commitment to your success.

WEATHERITE Email: Website: Tel: Address:

Profile:

sales@weatheritegroup.co.uk www.weatheritegroup.com 01922 741641 Weatherite House, Westgate Park, Tintagel Way, West Midlands, WS9 8EX Weatherite Building Services has over 39 years experience in the design, project management and installation of all aspects of building services. The company’s unrivalled level of expertise enables us to undertake a wide range of building services work including all aspects of commercial air conditioning, heating, kitchen ventilation, and all aspects of M&E works.

WORKPLACE FACILITIES MANAGEMENT

www.fm-world.co.uk

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15-17 MAY 2012 NEC BIRMINGHAM www.facilitiesshow.com

UNMISSABLE. UNBEATABLE. UNFORGETTABLE. BE PART OF THE AWARD WINNING SHOW THAT ATTRACTED 17,822* ATTENDEES, 48% OF THEM HAVING A BUDGET EXCEEDING £1M, IN 2011.** FOR MORE INFORMATION ON STAND BOOKINGS AND SPONSORSHIP OPPORTUNITIES CONTACT, FERGUS.BIRD@UBM.COM OR CALL +44 (0)20 7921 8660 THE FACILITIES SHOW IS PART OF THE PROTECTION & MANAGEMENT SERIES, UNITING FACILITIES & ESTATES MANAGEMENT WITH SECURITY, FIRE AND SAFETY PROFESSIONALS.

IN ASSOCIATION WITH

ORGANISED BY

*ABC AUDIT 17,822 FOR SAFETY AND HEALTH EXPO AND THE FACILITIES SHOW 2011, 17 -19 MAY 2011. VISITOR ATTENDANCE 15,138; EXHIBITOR ATTENDANCE 2,684. **TAKEN FROM INDEPENDENT SHOW RESEARCH BY FUSION COMMUNICATIONS.

FMB.2012.094.indd Fac Show .indd 1 1

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LANDSCAPING

www.fm-world.co.uk

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DIRECTORY LANDSCAPING

AMBIUS

SERVEST GROUP

CLARKE’S SAFETY MIRRORS

Email: Website: Tel:

enquiries@servest.co.uk www.servest.co.uk 0800 614 678

EASTERN FACILITIES MANAGEMENT SOLUTIONS GP PLANTSCAPE Email: Website: Tel:

enquiries@gpplantscape.com www.gpplantscape.com 0808 100 3120

GREEN-TECH ISS FACILITY SERVICES LANDSCAPING

SZERELMEY STONEWORK AND RESTORATION Email: Website: Tel: Address: Profile:

LCC SUPPORT SERVICES Email: Website: Tel: Address:

Profile:

sales@lccss.co.uk www.lccss.co.uk 01277 268 899 LCC House, The Old Pump Works, Great Warley Street, Great Warley, Brentwood, Essex, CM13 3JR LCC Support Services is a privately owned, quality driven cleaning and support services provider with an innovative approach to operating in today’s working environment. With our headquarters based in Essex and satellite offices in Coventry, Manchester, Southampton and Scotland we are well positioned to operate on a national basis.

fmstone@szerelmey.com www.szerelmey.com 020 7735 9995 369 Kennington Lane, Vauxhall, London, SE11 5QY Szerelmey offer a range of refurbishment and new build services including: design and installation of stonework for external cladding, load-bearing masonry, hard landscaping, interior fit-out and full façade packages. Restoration services include surveys, sample cleaning, full envelope clean and repair with multiple facade packages undertaken as principal contractor.

PRO-ACTIVE PEST MANAGEMENT SERVICE (PPMS) Email: Website: Tel:

info@ppestms.co.uk www.ppestms.co.uk 0800 027 3441

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www.fm-world.co.uk

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LIGHTING

www.fm-world.co.uk

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DIRECTORY LIGHTING

A1 MEDIA Email: Website: Tel:

CARCLO TECHNICAL PLASTICS cally@a1mediamagazines.com www.a1mediamagazines.com 0800 508 8060

ABACUS LIGHTING Email: Tel: Website:

sales@abacuslighting,com 01623 511111 www.abacuslighting.com

ADVANCE LIGHTING Email: Tel: Website:

sales@adv.uk.com 01322 865777 www.advancelighting.co.uk

ANGLIA LIGHTING Email: Tel: Website:

info@anglia-lighting.com 01945 473622 www.anglia-lighting.com

Website: Tel:

www.carclo-ctp.co.uk 0208 685 0500

DANLERS Email: Website: Tel:

sales@danlers.co.uk www.danlers.co.uk 01249 443377

DIAL Email: Website: Tel:

dialog@dial.de www.dial.de +49 (0) 2351 1064 360

DIALIGHT Email: Website: Tel:

sales-europe@dialight.com www.dialight.com 01638 665161

ECOPAC (UK) POWER AVNET SILICA Email: Tel:

stevenage@silica.com 01438 788310

Website:

www.silica.com

Email: Website: Tel:

enquiry@ecopacpower.com www.ecopacpower.com 01844 204420

E.ON — BUSINESS ENERGY B&T LIGHTING Email: Website: Tel:

sales@bt-lighting.co.uk www.bt-lighting.co.uk 01507 328031

Email: Website: Tel:

retail.sales@eonenergy.com www.eonenergy.com/ corporates 0800 508 8060

ELEVATOR SUPPLY DIRECT BAG ELECTRONICS Email: Website: Tel:

info@bagelectronics.com www.bagelectronics.com 0208 269 0659

ENERGY IN BUILDINGS & INDUSTRY Email: Website: Tel:

info@eibi.co.uk www.eibi.co.uk 01889 577222

CARBON TRUST IMPLEMENTATION SERVICES Email: Website: Tel:

cally@a1mediamagazines.com www.carbontrust/ implementation 0845 600 8683

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GE LIGHTING Email: Website: Tel:

englishcustomer contactteam@ge.com www.gelighting.com/eu 0808 156 0221

www.fm-world.co.uk

9/12/11 11:10:39

DIRECTORY LIGHTING

HARVARD ENGINEERING Email: Website: Tel:

info@harvardeng.com www.harvardeng.com 0113 383 1000

HELVAR Email: Website: Tel:

adrian.spicer@helvar.com www.helvar.com 01322 222211

INTERNATIONAL LAMPS LUMENAL NATIONAL LAMPS & COMPONENTS RECOLIGHT Email: Website: Tel:

ask@recolight.co.uk www.recolight.co.uk 0845 601 7749

WEBLIGHT

www.fm-world.co.uk

p98-99 Lighting list.indd Sec1:23

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How do you compare?

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8/12/11 16:17:52

MAILROOM AND DOCUMENT PROCESSING

www.fm-world.co.uk

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DIRECTORY MAIL ROOM AND REPROGRAPHICS

ANABAS Email: Website: Tel: Address:

Profile:

kerry.igreda@anabas.co.uk www.anabas.co.uk 0844 576 3727 30 Ellerbeck Court, Stokesley Business Park, Stokesley, North Yorkshire, TS9 7DJ Anabas delivers flexible FM solutions to the retail, leisure and corporate sectors. From cleaning to mechanical and electrical maintenance, be it window cleaning or the provision of a centralised helpdesk our bespoke systems and processes provide clients with a proactive and focused service.

DCT FACILITIES MANAGEMENT Email: Website: Tel: Address: Profile:

info@dctfacilities.co.uk www.DCTfacilities.co.uk 020 3284 8830 Evans House, 107 Marsh Road, Pinner, Middlesex, HA5 5PA We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down to earth, jargon free, highly effective. We listen, we seek a clear understanding of our clients’ goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

BERNARD WILLIAMS ASSOCIATES MAILBOXES GB CUBIC SPACE MANAGEMENT EASTERN FACILITIES MANAGEMENT SOLUTIONS EUREST SERVICES

OFFICE DEPOT

Email:

Email: Website: Address:

Website: Tel:

narinder.gill@compass-group. co.uk www.compass-group.co.uk 01932 575781

LA POSTE

Tel: Profile:

enquiry@officedepot.com www.officedepot.co.uk/ 501 Beaumont Leys Lane, Leicester, LE4 2BN 0844 412 3335 Office interior design, fit out and install, office furniture, cleaning supplies, catering supplies, winter products, grit and rock salt, H&S and PPE supplies, managed print services, print rooms, we will take care of your business needs.

SCOTTISHPOWER

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www.fm-world.co.uk

9/12/11 11:11:42

OFFICE – FURNITURE, INTERIORS/FIT-OUTS

Category sponsor

www.fm-world.co.uk

p103 Office furniture cover.indd 95

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Bringing your workspace to life From design through to fit out and furnish Office Depot Realspace can make your space work best for you.

Call us today 0844 412 3335 Or email us realspace.helpdesk@officedepot.com

Office Depot UK Ltd, registered in England at 501 Beaumont Leys Lane, Leicester LE4 2BN with registration number 2654682

FMB.2012.104.indd 1

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DIRECTORY OFFICE INTERIORS

ADVANCED WORKPLACE ASSOCIATES

EUROPA SUPPORT SERVICES

Email:

Email: Website: Tel:

Website: Tel:

projects@advanced-workplace. com www.advanced-workplace.com 020 7743 7110

info@europa-services.co.uk www.europa-services.co.uk 01707 325 324

AERO ENGINE CONTROLS

FMS FACILITIES MANAGEMENT SERVICES

ALEXANDERS REMOVALS AND STORAGE

GUNNERSBURY CONSULT

Email: Website: Tel:

GVS ASSIST

info@gotoalexanders.co.uk www.alexandersremovals.co.uk 0333 800 2323

Email: Website: Tel:

sales@gvs.co.uk www.gvs.co.uk 0845 504 0466

ALPHA FACILITIES PLUS AMARYLLIS AMBIUS BENE

INCENTIVE WORKSPACE Email: Website: Tel: Address: Profile:

BLUE MOUNTAIN WATER Email: Website: Tel: Address: Profile:

sales@onewater.co.uk www.onewater.co.uk 0800 071 0010 PO BOX 4104, Edgbaston, Birmingham, B16 8DQ With over 20 years’ experience of providing local and national service, Blue Mountain Water offer the largest range of energy efficient drinking water solutions including bottled and mainsfed water coolers, corporate hospitality and water boilers.

We are ISO9001, ISO14001 and EDWCA accredited and offer a price-match guarantee.

sales@incentive-fm.com www.incentive-fm.com 0845 1477 121 44 Loman Street, London SE1 0EH Incentive Workspace offers clients the full suite of design and fit out services that they may need in their working environment – be it in office, factory or shopping centre for example. We cover the following services: design, space planning, fit-out, refurbishment, cabling, lighting systems, M&E installations, H&V installations, carpeting and furniture.

INTERFACEFLOR

CUBIC SPACE MANAGEMENT ELEVATOR SUPPLY DIRECT www.fm-world.co.uk

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DIRECTORY OFFICE INTERIORS

OFFICE DEPOT

STEELCASE

Email: Website: Address:

Email: Website: Tel: Address:

Tel: Profile:

enquiry@officedepot.com www.officedepot.co.uk/ 501 Beaumont Leys Lane, Leicester, LE4 2BN 0844 412 3335 Office interior design, fit out and install, office furniture, cleaning supplies, catering supplies, winter products, grit and rock salt, H&S and PPE supplies, managed print services, print rooms, we will take care of your business needs.

Profile:

PENTAGON PROTECTION

gsapra@steelcase.com www.steelcase.co.uk 020 7421 9000 77-79 Farringdon Road, London, EC1M 3JU Whether you design them, manage them or work in them, we can help you create high performance, sustainable work environments. Our interior architecture, furniture and technology solutions help organisations build their business, reflect their brand and support their culture.

PROCORE Email: Website: Tel:

pratcliffe@procore.co.uk www.procore.co.uk 07971 406 196

RH CHAIRS THE BGM GROUP RUSSELL FEWINS SOURCEYOUR TRICON FOODSERVICE CONSULTANTS

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Email: Website: Tel: Address: Profile:

contactus@thebgmgroup.com www.thebgmgroup.com 0844 847 4330 6th Floor, 28-30 Worship Street, London, EC2A 2AH The BGM Group implement effective workplace solutions across complex and changing portfolios of people, facilities and IT infrastructure. We provide move management, space management and asset and infrastructure management services. Our ColdDesk range of tools captures utilisation and ownership of desks, cellular rooms and break-out areas.

www.fm-world.co.uk

9/12/11 12:24:26

PEST CONTROL

Category sponsor CO N T R OL •

A S S O C I AT

IS

BPCA IO

P H • EST

•

N • BRIT Est. 1942

www.fm-world.co.uk

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meeting the pest problem head on Exhibit 1

Exhibit 2

Feral pigeon (Columba livia)

Unique pest control specifiers’ magazine (alexo)

Delivers diseases such as Ornithosis

Incisive articles deliver practical solutions to your pest problems

Can easily spot and exploit potential food sources

Dedicated journalists hunt for the leading edge service providers

Difficult to eradicate, very persistent Drawn to urban centres to roost, reproduce and feed Major pest problem for FMs

Hard hitting and business focused Focuses on public health protection of people At the leading edge of public health pest eradication

Pests are incredibly well-designed when it comes to causing disruption and damage. Now there’s a publication that’s just as well-designed to help you commission the services you need to keep them under control: alexo, for authoritative direction on the public health pest challenges facing your sector. alexo is packed full of incisive articles by leading experts, the latest weapons in the fight for pest control across the UK, and both successful solutions and perfect providers. It’s all you need to tackle your organisation’s pest problems… head on.

Issue two out now

Subscribe for free www.alexo.org.uk FMB.2012.108.indd 1

Published by the British Pest Control Association Telephone 01332 294 288 Email enquiry@bpca.org.uk Website www.bpca.org.uk

8/12/11 16:20:12

DIRECTORY PEST CONTROL

ANTI-PEST ENVIRONMENTAL SERVICES CO N T R OL •

EMPRISE SERVICES

A S S O C I AT

IS

BPCA IO

P H • EST

•

N • BRIT Est. 1942

BRITISH PEST CONTROL ASSOCIATION (BPCA) Email: Website: Address: Tel: Profile:

www.bpca.org.uk 4A Mallard Way, Pride Park, Derby DE24 8GX 01332 294 288 The BPCA represents public health professionals dedicated to helping your business remain pest-free. Our members go through a rigorous assessment process on joining and at regular intervals thereafter. Facilities managers can mitigate their risk by dealing with a pest professional – look for the BPCA logo every time.

Email: Website: Tel: Address: Profile:

info@emprise.co.uk www.emprise.co.uk 020 7549 0800 186 City Road, London, EC1V 2NT Emprise is a leading support services company specialising in cleaning and security with an excellent track record of delivering high quality solutions.

Emprise has a turnover of circa £90 million and employs over 7,400 people to deliver a range of integrated support services to clients on a national basis.

APC ENVIRONMENTAL SERVICES CDP ENVIRONMENTAL CHECK SERVICES CROWN PEST CONTROL & ENVIRONMENTAL SERVICES

LCC SUPPORT SERVICES Email: Website: Tel: Address:

CSS PEST SERVICES Profile:

CURE PEST CONTROL FORWARD PEST CONTROL GREEN-TECH HELISTRAT MANAGEMENT SERVICES LANES GROUP — LANES FOR DRAINS Email: Website: Tel:

sales@lanesgroup.co.uk www.lanesfordrains.co.uk 0800 526 488

www.fm-world.co.uk

p109-110 Pest list.indd 101

sales@lccss.co.uk www.lccss.co.uk 01277 268 899 LCC House, The Old Pump Works, Great Warley Street, Great Warley, Brentwood, Essex, CM13 3JR LCC Support Services is a privately owned, quality driven cleaning and support services provider with an innovative approach to operating in today’s working environment. With our headquarters based in Essex and satellite offices in Coventry, Manchester, Southampton and Scotland we are well positioned to operate on a national basis.

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DIRECTORY PEST CONTROL

PEST PREVENTION & CLEANING

SERVEST GROUP

PEST PRO ENVIRONMENTAL SERVICES

Email: Website: Tel:

enquiries@servest.co.uk www.servest.co.uk 0800 614 678

SITEXORBIS STEP PEST CONTROL TOTAL PEST CONTROL (UK) PEST PROTECTION SERVICES (SCOTLAND) Email: Website: Tel: Address:

Profile:

admin@pestprotect.freeserve. co.uk www.pestprotect.co.uk 0141 889 5113 Unit 17, Abercorn Industrial Estate, Abercorn Street, Paisley, Renfrewshire, PA3 4AY Pest Protection Services is Scotland’s largest independent pest control company.

Providing a comprehensive pest control service since 1981, we supply many of the largest organisations throughout the country. Our reporting system is electronic with secure internet access. We are also recognised as leaders in specialist bird deterrent solutions and systems.

TURQUOISE CLEANING COMPANY VERMATECH PEST CONTROL

PESTOKILL PEST CONTROL Email: Website: Tel:

helpdesk@pestokill.co.uk www.pestokill.co.uk 0870 066 0999

POSITIVE ENVIRONMENTAL PRO-ACTIVE PEST MANAGEMENT SERVICE (PPMS) Email: Website: Tel:

info@ppestms.co.uk www.ppestms.co.uk 0800 027 3441

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www.fm-world.co.uk

9/12/11 11:14:48

RECRUITMENT

www.fm-world.co.uk

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DIRECTORY RECRUITMENT

APEX ENGINEERING SOLUTIONS

FINEGREEN ASSOCIATES

Email: Website: Tel:

GOODALL BRAZIER

info@apexes.co.uk www.apexes.co.uk 0113 243 2830

HAYS SPECIALIST RECRUITMENT

ARTEMIS EXECUTIVE CONSULTING HIGHSTAR ASSOCIATES CHARTER SELECTION

INTEGRAL UK

CLIFTON CHASE PROPERTY RECRUITMENT

JUDD FARRIS COLLEGE OF ESTATE MANAGEMENT Email: Website: Tel: Address:

Profile:

courses@cem.ac.uk www.cem.ac.uk 0800 019 9697 College of Estate Management, Whiteknights, Reading, RG6 6AW CEM is the leading provider of supported distance learning for real estate and construction professionals. CEM courses include the Postgraduate Diploma/MSc in facilities management. This course is designed for practicing facilities managers in the private, public or voluntary sectors from any industry. To further your career, contact our enquiries team.

Email: Website: Tel: Address:

Profile:

enquiries@juddfarris.co.uk www.juddfarris.com 020 7845 5770 Kean House, 6 Kean Street, Covent Garden, London, WC2B 4AY Judd Farris are specialists in Facilities and Property recruitment delivering flexible and tailored solutions to match your current needs. Working on an International basis our experienced consultants offer comprehensive advice to both candidates and clients. We recruit on both an interim and permanent basis across all levels.

CORE CONSULTING UK DOVETAIL FM RECRUITMENT Email: Website: Tel:

ash@fm-recruitment.co.uk www.fm-recruitment.co.uk 01635 43100

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DIRECTORY RECRUITMENT

MICHAEL PAGE FACILITIES MANAGEMENT PREMIER WORK SUPPORT MACDONALD & COMPANY Email: Website: Tel: Address: Profile:

jwilliams@ macdonaldandcompany.com www.macdonaldandcompany. co.uk 020 7629 7220 40a Dover Street, Mayfair, London, W1S 4NW Macdonald & Company is a specialist property recruiter with an established facilties team offering tailored recruitment solutions across all levels and disciplines within FM, working on behalf of service providers, property companies, consultancies, and client-side organisations. With a global presence we offer a first-class service for all your recruitment needs.

PSD GROUP TALENT FM THE FM NETWORK THE MANAGEMENT RECRUITMENT GROUP

PRS – Phoenix Resourcing Services Specialising in Facilities Management, Building Services, Administration and Cleaning & Security services recruitment throughout the UK. Working in partnership with clients from the public and private sector to bring solutions to FM Service Providers, End Users, Consultancies and Property Management companies.

We pride ourselves on quality over quantity and believe in working in partnership with our clients to find them the best candidates on the market through various methods such as contingency recruitment, managed services and search and selection.

Our Consultants are industry experts and are able to offer consultative advice to find you the right solution be it interim, temporary or permanent positions.

London Birmingham Manchester Southampton Glasgow

0207 553 5660 0121 200 0280 0161 976 7330 02380 206 580 01698 464 047

info@prsjobs.com birmingham@prsjobs.com manchester@prsjobs.com southampton@prsjobs.com glasgow@prsjobs.com

www.prsjobs.com

CO R P O R AT E M E M B E R

PRS.BG2012.indd 1 www.fm-world.co.uk

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29/11/11 15:53:42 FM World Buyers’ Guide • 2012 113

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BUILDING

confidence not obstacles

Catch 22 has been supplying management and staff to the FM and Property industries since 1982. We know the industry, how it operates and what good FM employers are looking for in a successful candidate. We strive to help our candidates make the best of their career prospects, whatever stage they are at, through experienced advice and opportunity. Build your career confidence – contact a Catch 22 consultant now.

London & South 020 7630 5144 North 0113 242 8055 www.c22.co.uk

FMB.2012.114.indd 1 Catch 22.indd 1

Providing Quality People

8/12/11 7/12/10 16:12:40 14:46:48

RELOCATIONS

www.fm-world.co.uk

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DIRECTORY RELOCATIONS

ACTION 8 ADVANCED WORKPLACE ASSOCIATES Email: Website: Tel:

projects@advanced-workplace. com www.advanced-workplace.com 020 7743 7110

BLUE MOUNTAIN WATER Email: Website: Tel: Address:

AGENTS4RM INTERNATIONAL Profile:

ALEXANDERS REMOVALS AND STORAGE Email: Website: Tel:

info@gotoalexanders.co.uk www.alexandersremovals.co.uk 0333 800 2323

ALPHA FACILITIES PLUS AMARYLLIS

sales@onewater.co.uk www.onewater.co.uk 0800 071 0010 PO BOX 4104, Edgbaston, Birmingham, B16 8DQ With over 20 years’ experience of providing local and national service, Blue Mountain Water offer the largest range of energy efficient drinking water solutions including bottled and mainsfed water coolers, corporate hospitality and water boilers.

We are ISO9001, ISO14001 and EDWCA accredited and offer a price-match guarantee.

BRILLIANT BINS SANITARY BINS CLOCKWORK REMOVALS ANABAS Email: Website: Tel: Address:

Profile:

kerry.igreda@anabas.co.uk www.anabas.co.uk 0844 576 3727 30 Ellerbeck Court, Stokesley Business Park, Stokesley, North Yorkshire, TS9 7DJ Anabas delivers flexible FM solutions to the retail, leisure and corporate sectors. From cleaning to mechanical and electrical maintenance, be it window cleaning or the provision of a centralised helpdesk our bespoke systems and processes provide clients with a proactive and focused service.

CONCOURSE FM Email: Website: Tel:

info@concoursefm.com www.concoursefm.com 0844 474 1555

CUBIC SPACE MANAGEMENT FMS FACILITIES MANAGEMENT SERVICES GLOBAL FACILITIES PARTNERSHIPS GVS ASSIST Email: Website: Tel:

sales@gvs.co.uk www.gvs.co.uk 0845 504 0466

HARRIS & PORTER JACOBS UK ADVANCED PLANNING GROUP

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www.fm-world.co.uk

9/12/11 11:18:37

DIRECTORY RELOCATIONS

JOHNSON CONTROLS, GLOBAL WORKPLACE SOLUTIONS

RUSSELL FEWINS STEELCASE SOLUTIONS

KEY FACILITIES MANAGEMENT Email: Website: Tel:

admin@key.fm www.key.fm 01786 841 603

Email: Website: Tel:

info@steelcase-solutions.co.uk www.steelcase-solutions.co.uk 020 7421 9000

THE AGILE ORGANISATION

LANDMARK FACILITIES MANAGEMENT THE BGM GROUP

MACE MACRO Email: Website: Tel: Address: Profile:

ross.abbate@macemacro.com www.macemacro.com 020 7068 6115 Atelier House, 64 Pratt Street, London, NW1 OLF Mace Macro is an award winning, dynamic business that delivers value to our clients by enhancing their working environment, leading to improved productivity.

Macro’s services span the entire property lifecycle, from strategic advice on how best to design an office, right through to day-today helpdesk and operational management.

Email: Website: Tel: Address: Profile:

contactus@thebgmgroup.com www.thebgmgroup.com 0844 847 4330 6th Floor, 28-30 Worship Street, London, EC2A 2AH The BGM Group implement effective workplace solutions across complex and changing portfolios of people, facilities and IT infrastructure. We provide move management, space management and asset and infrastructure management services. Our ColdDesk range of tools captures utilisation and ownership of desks, cellular rooms and break-out areas.

P S FACILITIES MANAGEMENT PHS DATASHRED Email: Website: Tel:

sales@shredding.info www.shredding.info 0800 376 4422

PHS TEACRATE PROCORE Email: Website: Tel:

pratcliffe@procore.co.uk www.procore.co.uk 07971 406 196

www.fm-world.co.uk

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We’re right behind you.

Harrow Green believes in people and in helping people to succeed.

That’s why we’ve built a portfolio of services to support FMs to make a difference in today’s business world.

Services include: • • • •

business relocation server migration and desktop moves specialist and secure moves warehousing and storage

• asset and inventory management • records and media management • workspace planning • interior design and construction

• • • •

office refurbishment furniture supply recycling and reuse project management

To learn more about how we can help you, call 0800 0325219 or visit www.harrowgreen.com

www.harrowgreen.com

FMB.2012.118.indd 1 HarrowGreen BGsize.indd 1

8/12/11 7/12/11 16:13:28 10:56:11

SECURITY

www.fm-world.co.uk

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DIRECTORY SECURITY

BBC FIRE PROTECTION CSP CUBIC SPACE MANAGEMENT HILSON MORAN DUSSMANN SERVICE UK EMCOR UK

Email: Website: Tel: Address:

Profile:

EMPRISE SERVICES Email: Website: Tel: Address: Profile:

info@emprise.co.uk www.emprise.co.uk 020 7549 0800 186 City Road, London, EC1V 2NT Emprise is a leading support services company specialising in cleaning and security with an excellent track record of delivering high quality solutions.

Emprise has a turnover of circa £90 million and employs over 7,400 people to deliver a range of integrated support services to clients on a national basis.

info@hilsonmoran.com www.hilsonmoran.com 020 7940 8888 Shackleton House, 4 Battlebridge Lane, London, SE1 2HP Hilson Moran is a leading multidisciplinary consultancy for the built environment. It applies the latest design techniques, technology and innovation to its work in the design, procurement, occupation and operation of buildings. The firm’s expertise spans new-build, fit-out and refurbishment in the public and private sectors.

INITIAL FACILITIES

INTERSERVE EUREST SERVICES Email: Website: Tel:

narinder.gill@compass-group. co.uk www.compass-group.co.uk 01932 575781

Email: Website: Tel: Address: Profile:

EUROPA SUPPORT SERVICES Email: Website: Tel:

info@europa-services.co.uk www.europa-services.co.uk 01707 325 324

FCF GATESHEAD COUNCIL LOCAL ENVIRONMENTAL SERVICES

120 FMworld Buyers' Guide • 2012

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info.support@interserve.com www.interserve.com 020 7902 2000 Capital Tower, 91 Waterloo Road, London, SE1 8RT Interserve is one of the world’s foremost support services and construction companies. Based in the UK with revenue of £1.9bn and a workforce of nearly 50,000 people, we are a trusted partner in both the public and private sector. We have expertise in developing tailored support services solutions that maximise planned spending to deliver best value and drive real service improvements. www.fm-world.co.uk

9/12/11 11:19:31

DIRECTORY SECURITY

ISS FACILITY SERVICES SECURITY JACOBS UK ADVANCED PLANNING GROUP

PHS DATASHRED Email: Website: Tel:

sales@shredding.info www.shredding.info 0800 376 4422

QUANTUMATIC CAMBRIDGE KEY FACILITIES MANAGEMENT Email: Website: Tel:

admin@key.fm www.key.fm 01786 841 603

ROLLRIGHT FACILITIES Email: Website: Tel: Address:

OCS GROUP UK Email: Website: Tel: Address:

Profile:

enquiries@ocs.co.uk www.ocs.co.uk 0844 846 7608 Tilgate Forest Business Park, Brighton Road, Crawley, RH11 9BP OCS Group is an international facilities services provider, employing over 63,000 people worldwide. It provides a wide range of services, including catering, security, cleaning, engineering, horticulture, hygiene, waste management and pest control. An emphasis on people, training and continuous improvement, ensures client relationships are built on collaboration and trust.

NUCLEUS INTEGRATED SOLUTIONS

Profile:

info@rollright.co.uk www.rollright.co.uk 01608 643 330 9 Astley House, Cromwell Business Park, Banbury Rod, Chipping Norton, OX7 5SR Facilities management is about providing you with an expertlymanaged solution. Expertise, talent, dedication and excellent people-management skills are the key to running a successful facility. Rollright’s bespoke approach will combine our expertise with your aspirations.

SERVEST GROUP Email: Website: Tel:

enquiries@servest.co.uk www.servest.co.uk 0800 614 678

SITEXORBIS SSS MANAGEMENT SERVICES TIBARD

OCEAN GROUP HOLDINGS PAXTON PENTAGON PROTECTION

www.fm-world.co.uk

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DIRECTORY SECURITY

UNITE TECHNOLOGIES Email: Website: Tel: Address: Profile:

sales@unitetechnologies.com www.unitetechnologies.com 0845 271 0130 1st Floor, 9 Devonshire Square, London, EC2M 4YF The Unite Technologies Facilities Energy Management solution monitors from building point of entry to an individual piece of equipment/payload. Granular real-time/historical energy data provides information/reporting to manage/reduce energy costs, CO2 footprint and optimisation of energy performance, business continuity and accurate billing.

WILSON JAMES Email: Website: Tel: Address:

Profile:

security@wilsonjames.co.uk www.wilsonjames.co.uk 01628 535 600 Darwin House, Bourne Park, Cores End Road, Bourne End, Buckinghamshire, SL8 5AS We design a solution that is tailored exactly to your needs, delivering security and front-ofhouse services of the highest quality, which offer excellent value for money. For: security management, security guarding, remote and on-site CCTV and alarm monitoring, reception and concierge, switchboard and helpdesk, chauffeurs and drivers, mailroom and porterage.

122 FM World Buyers' Guide • 2012

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www.fm-world.co.uk

9/12/11 11:19:59

TRAINING PROVIDERS

Category sponsor

www.fm-world.co.uk

p123 Training cover.indd 117

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something to SHOUT about...

“

The trainers were superb, gave very good insights and made the course enjoyable; it has helped me enormously with my day to day issues. 10/10 for the administration of the event, 1st class venue and very clear and easy to follow documentation Building Manager, Great Portland Estates (Ref. The Essentials of Property Management)

I have had amazing support from the BIFM Training team. Maybe the way this company cares about its training role is normal, but I feel I’ve had an excellent welcome, quality training & beyond the call of duty, care Fire, Safety & Health Advisor, ABN Amro Bank

I was extremely pleased with how the course went. I was made to feel welcome, comfortable and at ease with what I was learning. Very informative, the speakers were varied and offered different but effective presentation techniques. Overall I thoroughly enjoyed the programme Facilities Administrator, British Board of Film Classification (Ref. Understanding FM).

Absolutely super training once again. A really massive thank you to the course tutor, she truly is an inspiration and knows her subject so well. I am so impressed with her, and she really is an ambassador for BIFM. Certainly it would appear that the 10 attendees last Friday would like to progress to the ILM Level 3 Award in FM Facilities Management - Service & Admin Manager, Skandia (Ref. Understanding FM Foundation delivered in house)

Thoroughly enjoyable, good fun and informative. The day flew by – it was so engaging. ‘‘Simply the best’’ Site Facilities Manager, Surrey & Borders NHS Trust (Ref. Project Management)

My company asked I attend some excellent courses. I have already attended the foundation course amongst many other BIFM Training programmes and this is the next step for me – there is always something to learn –

”

Facilities/Operations Manager, MBDA (Ref. The Professional FM 1)

+44 (0)20 7404 4440

Telephone info@bifm-training.co.uk | www.bifm-training.com facebook.com/bifmtraining

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DIRECTORY TRAINING PROVIDERS

A F CONSULTING (PFI SUPPORT) ADVANCED WORKPLACE ASSOCIATES Email: Website: Tel:

projects@advanced-workplace. com www.advanced-workplace.com 020 7743 7110

DCT FACILITIES MANAGEMENT

AGENTS4RM INTERNATIONAL

Email: Website: Tel: Address:

ASAP FIRE SYSTEMS

Profile:

BIFM TRAINING (QUADRILECT) Email: Website: Tel:

info@bifm-training.co.uk www.bifm-training.com 020 7404 4440

COLLEGE OF ESTATE MANAGEMENT Email: Website: Tel: Address:

Profile:

courses@cem.ac.uk www.cem.ac.uk 0800 019 9697 College of Estate Management, Whiteknights, Reading, RG6 6AW CEM is the leading provider of supported distance learning for real estate and construction professionals. CEM courses include the Postgraduate Diploma/MSc in facilities management. This course is designed for practicing facilities managers in the private, public or voluntary sectors from any industry. To further your career, contact our enquiries team.

info@dctfacilities.co.uk www.DCTfacilities.co.uk 020 3284 8830 Evans House, 107 Marsh Road, Pinner, Middlesex, HA5 5PA We help businesses streamline their FM operations and activities. We advise on and deliver a variety of projects and services. Down to earth, jargon free, highly effective. We listen, we seek a clear understanding of our clients’ goals, aspirations and culture. This way we deliver and often genuinely surpass expectations.

DJP CONSULTANCY DOVETAIL FACILITIES MANAGEMENT RECRUITMENT

CONCOURSE FM Email: Website: Tel:

info@concoursefm.com www.concoursefm.com 0844 474 1555

DART UK

www.fm-world.co.uk

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DIRECTORY TRAINING PROVIDERS

GLOBAL REAL ESTATE Email: Website: Tel: Address:

ELEMENTUS Email: Website: Tel: Address: Profile:

info@elementus.com www.elementus.com 0844 800 7705 26 Redkiln Way, Horsham, West Sussex, RH13 5QH Elementus is an independent workplace compliance consultancy. We have over 25 years experience in supporting organisations with advice and training on health, safety and environmental compliance. We ensure our customers have all the information they need to manage safe and sustainable environments, giving complete confidence in their strategies and operations.

Profile:

info@gre-fm.com www.gre-fm.com 07974 566 736 The Office Halls, Green Farmhouse, Hale Oak Road, Weald, Sevenoaks, Kent TN14 6NQ Global Real Estate provides independent FM and property advice and support through short-term assignments or interim placements. We provide accurate, relevant and innovative solutions to organisations needing to improve their FM and property performance including development of strategy, procurement, operational support, CRM, bid management and training.

FCF JUDD FARRIS FM GURU TRAINING & CONSULTANCY FMHS CONSULTING

Email: Website: Tel: Address:

JEAN HEWITT CONSULTING Profile:

enquiries@juddfarris.co.uk www.juddfarris.com 020 7845 5770 Kean House, 6 Kean Street, Covent Garden, London WC2B 4AY Judd Farris are specialists in Facilities and Property recruitment delivering flexible and tailored solutions to match your current needs. Working on an International basis our experienced consultants offer comprehensive advice to both candidates and clients. We recruit on both an interim and permanent basis across all levels.

JULIUS RUTHERFOORD & CO.

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DIRECTORY TRAINING PROVIDERS

LARCH CONSULTING Email: Website: Tel:

innovate@larch.co.uk www.larch.co.uk 01926 314 312

SCALED NETWORKS LIZ KENTISH COACHING

Email: Website: Tel: Address: Profile:

OPALE MANAGEMENT SERVICES Email: Website: Tel: Address: Profile:

office@opale.co.uk www.opale.co.uk 01252 861 600 Thatcham , HouseTurners Drive, Thatcham, Berskhire, RG19 4QD Opale Management Services is an independent facilities management consultancy that has been operating since 1994. Working closely with our increasing portfolio of blue chip FTSE 100 companies we build strategic partnerships which result in proven cost reduction with no negative service implications.

robert@scalednetworks.com www.scalednetworks.com 020 3129 8553 60/2 Melita Street, Valletta, VLT 1122, Malta Scaled Networks are client-side experts who understand the challenges faced by large FM organisations seeking to increase productivity and reduce costs using CAFM solutions. With over £7bn in assets globally under management with our implementations, working with us means having a specialist on hand that understands your operation to choose the right solution to deliver rapid improvements at the right cost.

WORKPLACE LAW PNA ASSOCIATES SOLAR-LOG UK

Email: Website: Tel: Address:

SOURCEYOUR Profile:

SWIFTCLEAN ENVIRONMENTAL TALENT FM THE AGILE ORGANISATION THE FM NETWORK

www.fm-world.co.uk

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ben.daft@workplacelaw.net www.workplacelaw.net 0871 777 8881 110 Hills Road, Cambridge, CB2 1LQ Workplace Law are specialists in employment law, health and safety and environmental management. An established market leader in the provision of information, training, consultancy and support services, we help organisations in the FM sector go beyond compliance in the workplace and build a better future.

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career network

Building a better future

Sponsors of:

Permanent and interim FM recruitment solutions

Part of Workplace Law Group, the Workplace Law Career Network has 16 years’ experience in the FM sector, and a unique understanding of what it takes to be a success.

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‘If everyone is moving forward together then success takes care of itself’ Henry Ford Permanent, temporary and interim solutions Facilities management | Building services Health and safety | Environmental CO R P O R AT E M E M B E R

FMB.2012.128.indd 1 Workplace Law BGsize.indd 1

Corporate Member

www.workplacelaw.net/recruitment +44 (0)1223 431 075

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WASTE MANAGEMENT

www.fm-world.co.uk

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DIRECTORY WASTE MANAGEMENT

AERO ENGINE CONTROLS AMARYLLIS BRILLIANT BINS SANITARY BINS Email:

CDP ENVIRONMENTAL CONTAIN-ER PROTECTION SOLUTIONS

Website: Tel: Address:

Profile:

EMPRISE SERVICES Email: Website: Tel: Address: Profile:

info@emprise.co.uk www.emprise.co.uk 020 7549 0800 186 City Road, London, EC1V 2NT Emprise is a leading support services company specialising in cleaning and security with an excellent track record of delivering high quality solutions.

Emprise has a turnover of circa £90 million and employs over 7,400 people to deliver a range of integrated support services to clients on a national basis.

HELISTRAT MANAGEMENT SERVICES

LCC SUPPORT SERVICES Email: Website: Tel: Address:

INTERFACEFLOR LANES GROUP — LANES FOR DRAINS Email: Website: Tel:

sales@lanesgroup.co.uk www.lanesfordrains.co.uk 0800 526 488

KIER SERVICES — FACILITIES MANAGEMENT

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facilities.businessdevelopment@ kier.co.uk www.kier.co.uk 01256 352 361 Southern Cross, Basing View, Basingstoke, Hampshire, RG21 4HG Kier Services — Facilities Management provide integrated facilities management, hard services and soft services throughout the UK. We work with our customers to understand their business, working together to develop bespoke solutions supported by our in-house expertise and extensive knowledge, delivering a full range of support services.

Profile:

sales@lccss.co.uk www.lccss.co.uk 01277 268 899 LCC House, The Old Pump Works, Great Warley Street, Great Warley, Brentwood, Essex, CM13 3JR LCC Support Services is a privately owned, quality driven cleaning and support services provider with an innovative approach to operating in today’s working environment. With our headquarters based in Essex and satellite offices in Coventry, Manchester, Southampton and Scotland we are well positioned to operate on a national basis.

www.fm-world.co.uk

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DIRECTORY WASTE MANAGEMENT

OCEAN GROUP HOLDINGS

PLASTIC SURGEON OCS GROUP UK Email: Website: Tel: Address:

Profile:

enquiries@ocs.co.uk www.ocs.co.uk 0844 846 7608 Tilgate Forest Business Park, Brighton Road, Crawley, RH11 9BP OCS Group is an international facilities services provider, employing over 63,000 people worldwide. It provides a wide range of services, including catering, security, cleaning, engineering, horticulture, hygiene, waste management and pest control. An emphasis on people, training and continuous improvement, ensures client relationships are built on collaboration and trust.

ORWAK ENVIRONMENTAL SERVICES Email: Website: Tel:

orwaksales@phs.co.uk www.orwak.co.uk 01215 657 426

Email: Website: Tel: Address:

Profile:

priority@plastic-surgeon.co.uk www.plastic-surgeon.co.uk 0845 141 0000 National Headquarters, Blue Waters House, Pottery Road, Bovey Tracey, Devon, TQ13 9DS Plastic Surgeon, BIFM ‘Innovation in Products’ winner, provides cosmetic repair for interior and exterior surfaces in the built environment. We repair cracks, dents, chips, splits and stains on: uPVC, glass, wood, stone and brick, metal and foil, ceramic and enamel. Save time, money and the environment.

PRO-ACTIVE PEST MANAGEMENT SERVICE (PPMS) Email: Website: Tel:

info@ppestms.co.uk www.ppestms.co.uk 0800 027 3441

RECOLIGHT Email: Website: Tel:

ask@recolight.co.uk www.recolight.co.uk 0845 601 7749

SCOTTISHPOWER PESTOKILL PEST CONTROL SERVEST GROUP Email: Website: Tel:

helpdesk@pestokill.co.uk www.pestokill.co.uk 0870 066 0999

PHS DATASHRED Email: Website: Tel:

enquiries@servest.co.uk www.servest.co.uk 0800 614 678

SG SERVICES LDA

sales@shredding.info www.shredding.info 0800 376 4422

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Email: Website: Tel:

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DIRECTORY WASTE MANAGEMENT

SKANSKA FACILITIES SERVICES WORKPLACE LAW Email: Website: Tel: Address:

Profile:

fs.sales@skanska.co.uk www.skanska.co.uk 01923 776 666 Maple Cross House, Denham Way, Rickmansworth, Hertfordshire, WD3 9AS Skanska Facilities Services is the FM provider of Skanska UK, dedicated to FM services satisfying a wide range of customers in the public and private sectors. Our values are: zero accidents, zero ethical breaches, zero environmental impacts, zero losses and zero defects. Contact us for sustainable and futureproof solutions.

Email: Website: Tel: Address: Profile:

ben.daft@workplacelaw.net www.workplacelaw.net 0871 777 8881 110 Hills Road, Cambridge, CB2 1LQ Workplace Law are specialists in employment law, health and safety and environmental management. An established market leader in the provision of information, training, consultancy and support services, we help organisations in the FM sector go beyond compliance in the workplace and build a better future.

TAYLOR Email: Website: Tel:

custserv@taylorbins.co.uk www.taylorbins.co.uk 01299 251 333

TRICON FOODSERVICE CONSULTANTS

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INDEX

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INDEX

A

A1 Media… 98 Abacus Lighting… 98 Action 8… 116 Advance Lighting… 98 Advanced Workplace Associates… 65, 98, 105, 116, 125 Aero Engine Controls… 55, 75, 88, 105, 130 AF Consulting (PFI Support)… 47, 55, 65, 84, 125 Agents4RM International… 47, 65, 116, 125 Aggreko UK… 41, 47, 55, 92 AiMS (Associates in Management Solutions )… 65 Alexanders Removals and Storage… 41, 65, 105, 116 Alpha Facilities Plus… 105, 116 Altius Vendor Assessment… 65, 88 Amaryllis… 105, 116, 130 Ambius… 96, 105 Anabas… 33, 55, 75, 102, 116 Anglia Lighting… 98 Anti-Pest Environmental Services… 33, 109 APC Environmental Services… 109 Apex Engineering Solutions… 112 Aramark Workplace Solutions… 33, 47, 55, 75 Argent FM… 41, 47, 55, 92 Argonaut Heating… 55, 92 Arrow Energy Solutions… 47, 92 Artemis Executive Consulting… 112 ASAP Fire Systems… 41, 88, 125 Avnet Silica… 98 Azur Solar… 47

B

B&T Lighting… 98 Bag Electronics… 98 BaxterStorey… 27 BBC Fire Protection… 41, 120 Bene… 105 Bernard Williams Associates… 27, 33, 55, 65, 102 BIFM Training (Quadrilect)… 65, 125 Bite Catering… 27 Blink Telecom… 75, 88 Blue Mountain Water… 27, 47, 75, 105, 116 Brilliant Bins Sanitary Bins… 27, 33, 88, 116, 130 British Pest Control Association… 109 Burtonwood Generator & Switchgear Services… 47, 55, 88 Business Cost Consultants… 47, 65

C

CADmeleon UK… 47, 84 Carbon Trust Implementation Services… 98

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Carclo Technical Plastics… 98 CDP Environmental… 27, 33, 109, 130 ChangeStone Business Consultants LLP… 65 Charter Selection… 33, 41, 47, 75, 112 Check Services… 109 Clarke’s Safety Mirrors… 41, 88, 96 Clifton Chase Property Recruitment… 112 Clockwork Removals … 116 CMR Consultants… 47, 65 Cofely… 47, 55, 75, 92 College of Estate Management… 24, 41, 75, 112, 125 Concourse FM… 65, 75, 88, 116, 125 Contain-ER Protection Solutions… 33, 88, 130 Core Consulting UK… 112 Cresswell Office Services… 33 Crown Pest Control & Environmental Services… 109 CSP… 33, 75, 120 CSS Pest Services… 109 Cubic Space Management… 65, 102, 105, 116, 120 Cure Pest Control… 109

D

Danlers… 98 DART UK … 88, 125 Datara Management Solutions… 41, 47, 55, 65, 92 Davis Langdon, an AECOM Company… 41, 47, 65 DCT Facilities Management… 55, 65, 76, 102, 125 DeepClean Hygiene Solutions… 27, 33, 92 Delphis Eco… 33 Dial… 98 Dialight… 98 DJP Consultancy… 125 Doorcontrolsdirect… 24, 41, 55, 65 Dorset Architectural Ironmongers… 24, 41, 55, 65, 76 Dovetail Facilities Management Recruitment… 47, 65, 76, 88, 112, 125 Dussmann Service UK… 33, 76, 120

E

E.On – Business Energy… 48, 65, 76, 98 Eastern Facilities Management Solutions… 27, 33, 76, 96, 102 Eco-Works… 33, 56, 76 Ecopac (UK) Power… 98 Edifice… 66 Elecheck (EST)… 56, 76, 88 Elecsys… 41, 48, 56, 66, 84, 88 Elementus… 48, 126 Elevator Supply Direct… 41, 48, 98, 105 Emcor UK… 48, 56, 76, 92, 120 Emprise Services… 33, 109, 120, 130 ENER-G Procurement… 48 ENER-G Solutions (UK)… 48, 92

www.fm-world.co.uk

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INDEX Energy in Buildings & Industry… 98 Enhance Office Cleaning… 33 ErgoPlus Facilities… 32, 48, 56, 66, 76 Eurest Services… 27, 33, 56, 102, 120 Europa Support Services… 33, 56, 76, 105, 120

F

FCF… 76, 88, 126, 120 Finegreen Associates… 112 FM Consultancy… 48, 66 FM Expert… 66 FM Guru Training & Consultancy… 66, 126 FMDirect… 76, 84 FMHS Consulting… 66, 88, 126 FMS Facilities Management Services… 56, 66, 76, 88, 105, 116 Forward Pest Control… 109 FSI (FM Solutions)… 56, 66, 76, 84 Futures Supplies & Support Services… 33

G

Gateshead Council Local Environmental Services…

32, 41, 56, 76, 120 GE Lighting… 98 Global Facilities Partnerships… 41, 66, 76, 84, 116 Global Real Estate… 66, 126 Goodall Brazier… 112 GP Plantscape… 96 Green-Tech… 24, 41, 96, 109 Guideline Lift Services… 56 Gulfhaven Commercial Consultants… 66 Gunnersbury Consult… 67, 105 GVS Assist… 27, 48, 105, 116

H

H&J Martin… 41, 48, 56, 77, 88 Hansford Sensors… 56 Harris & Porter… 67, 88, 116 Harvard Engineering… 99 Hays Specialist Recruitment… 112 Helistrat Management Services… 32, 67, 109, 130 Helvar… 99 Highstar Associates… 112 Hillyard Associates… 48, 67 Hilson Moran… 48, 56, 67, 92, 120 Hochtief Facility Management UK… 32, 48, 56, 67, 77

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Incentive Facilities Management… 28, 32 Incentive FM Consultancy… 67, 105 Initial Facilities… 28, 32, 56, 77, 120 Integral UK… 32, 48, 56, 77, 112 InterfaceFLOR… 24, 41, 77, 106, 130 InterFM… 67, 77 Interim FM Solutions… 67, 77 International Lamps… 99 Interserve… 32, 49, 57, 77, 120 Inviron… 41, 42, 48, 56, 77, 92 Ironmongers… 56 ISS Facility Services Food and Hospitality… 28 ISS Facility Services Integrated Solutions… 28, 34, 77 ISS Facility Services Landscaping… 96 ISS Facility Services Project Solutions… 49 ISS Facility Services Security… 121

J

Jacobs UK Advanced Planning Group… 49, 67, 116, 121 Jean Hewitt Consulting… 67, 88, 126 Johnson Controls, Global WorkPlace Solutions… 34, 49, 67, 77, 117 Judd Farris… 49, 68, 77, 112, 126 Julius Rutherfoord & Co.… 34, 77, 126

K

Kendrick Hobbs… 28, 68 Key Facilities Management… 49, 57, 77, 117, 121 Kier Services – Facilities Management… 34, 49, 57, 78, 130

L

La Poste… 68, 77, 84, 102 Landmark Facilities Management… 34, 58, 117 Lanes Group – Lanes for Drains… 34, 41, 42, 58, 109, 130 Larch Consulting… 68, 127 LCC Support Services… 34, 78, 96, 109, 130 Linaker… 50, 57, 92 Liz Kentish Coaching… 68 LTT Vending Group… 28 Lumenal… 99

M

Macdonald & Company… 113 Mace Macro… 49, 58, 68, 78, 117 Magenta Associates… 69, 78 Mailboxes GB… 102

»

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INDEX Michael Page Facilities Management… 113 Montfort Catering Consultants… 28, 68 Motivair Compressors… 49, 58 Musanadah FM… 35, 49, 58, 68, 78

N

National Lamps & Components… 99 Norland Managed Services… 28, 34, 50, 58, 79 Nucleus Integrated Solutions… 69, 88, 121

O

Ocean Group Holdings… 35, 79, 131, 121 OCS Group UK… 35, 58, 79, 121 ODM… 42, 79 Office Depot… 28, 35, 89, 102, 106 Opale Management Services… 59, 69, 79, 89, 127 Orwak Environmental Services… 131

P

P S Facilities Management… 69, 117 Paxton… 49, 84, 89, 121 Peartree Cleaning Service… 35 Pentagon Protection… 50, 79, 89, 106, 121 Permaflor… 42 Permaflor Raised Access Flooring… 42 Pest Prevention & Cleaning… 35, 110 Pest Pro Environmental Services… 110 Pest Protection Services (Scotland)… 24, 42, 110 Pestokill Pest Control… 35, 79, 110, 131 Phosters FS… 35, 79 PHS Datashred… 117, 131, 121 PHS Teacrate… 117 Planon Software… 50, 69, 84 Plastic Surgeon… 35, 42, 59, 89, 131 Platinum Facilities & Maintenance Services… 50, 59, 79, 93 PNA Associates… 42, 69, 79, 127 Positive Environmental… 89, 110 Premier Work Support… 113 Pro-active Pest Management Service (PPMS)… 36, 89, 96, 110, 131 Procore… 69, 106, 117 Properyserve UK… 59, 69, 84 Proxyclick… 84 PSD Group… 113

Q

Quantec Electrical Inspection and Testing… 50, 59, 70, 80, 90

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Quantumatic Cambridge… 121 Qube Global Software… 51, 70, 80, 85, 90

R

Recolight… 80, 99, 131 Result Facilities Management… 51, 59, 90 RH Chairs… 106 Robertson Facilities Management… 36, 42, 60, 70, 80 Rollright Facilities… 36, 60, 70, 80, 121 Russell Fewins… 106, 117

S

Scaled Networks… 71, 85, 127 ScottishPower… 36, 51, 102, 131 Servest Group… 36, 96, 110, 131, 121 Service Works Group… 51, 85, 90 SG Services LDA… 51, 59, 71, 81, 131 SGP Property & Facilities Management… 51, 60, 81 Shentongroup… 51, 81, 93 Shire Systems… 71, 85, 90 SitexOrbis… 36, 51, 81, 110, 121 Skanska Facilities Services… 43, 51, 60, 81, 132 Sodexo… 29, 36, 61, 81 Sodexo Property Solutions… 52, 71, 85 Solar-Log UK… 51, 127 SourceYour… 71, 85, 106 SPIE Matthew Hall… 51, 61, 71, 81, 93 Sprint Engineering & Lubricants… 61, 81, 93 SSS Management Services… 61, 71, 81, 85, 121 Steelcase… 24, 106, 117 Step Pest Control… 110 Swegon… 42, 51, 81, 93 Swiftclean Environmental… 36, 61, 90, 93, 127 Szerelmey Stonework and Restoration… 37, 43, 61, 71, 96

T

TAAP… 85 Talent FM… 71, 113, 127 Taylor… 132 Tekomek HTN… 43, 52, 61, 81 Temco Services… 37 The Agile Organisation… 71, 117, 127 The BGM Group… 72, 86, 106, 117 The FM Network… 72, 113, 127 The Management Recruitment Group… 43, 72, 113 Tibard… 29, 37, 61, 90, 121 Tiger Mouth… 72 Timberstone Carpet Maintenance… 37 TMA Systems… 86 Total Pest Control (UK)… 110

www.fm-world.co.uk

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INDEX Tricon Foodservice Consultants… 24, 29, 72, 106, 132 Turner & Townsend… 37, 43, 61, 72, 81 Turquoise Cleaning Company… 37, 110

U

Uniassist… 61, 81 Unite Technologies… 52, 72, 82, 86, 122

V

Vent-Tech… 61, 90, 93 Vermatech Pest Control… 110 Vinci Facilities… 43, 52, 62, 93 Vivreau… 29, 82 Vokes Air… 52, 93

W

Weatherite… 29, 44, 61, 93 Weblight… 52, 99 Wilson James… 122 Workplace Facilities Management… 37, 62, 72, 82, 93 Workplace Law… 52, 72, 90, 127, 132 WT Partnership… 72, 90

www.fm-world.co.uk

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NOTES

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We implement real transformation to deliver you more for less

Amey delivers transformational FM services to keep Heathrow Express moving

That’s the Amey Difference At Amey we have created a special FM business by looking at service in a different way.

We have used organic growth to develop our self delivered operational platform, so our services are fully integrated with our business model and our working ethos. This provides a higher quality and more efficient solution.

By combining this model with best practice from other industries, we provide a truly transformational service - delivering a holistic change process across culture, working practice, and methodology. This means we really can achieve more for less.

That’s the Amey difference.

To find out more about how we do things contact Graham Blair on 01865 713387 or graham.blair@amey.co.uk Service is our passion. People, our strength

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It’s no accident that our PAT testers are the best that money can buy. Over 50 years of on-thejob expertise goes into designing each and every one. Which means you get equipment that makes your work easier and gets it done faster. The question is not “should you get a Seaward PAT tester,” it’s “why haven’t you already got one?” Find out more at www.seaward.co.uk/fmb

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