Inside this Issue The Most Significant Events, Trends and Controversies in Our Industry

Without question, the most significant recent event that impacted everyone around the world was the COVID-19 pandemic. Literally overnight, the way we worked, interacted, transacted, and proved our identities changed. Some of these changes were temporary and some continue to impact and improve the processes we use today.

From using a QR code to order dinner at a restaurant, to a virtual workplace becoming the norm, humans continue to adjust to the new ways of life.

Some things haven’t changed as dramatically. While central banks continue to test the merits of digital currencies, physical currencies continue to circulate around the world in record quantities. Similarly, digital identity platforms continue to grow together with an increased use of biometrics at borders. Yet the importance of physical identity documents remains paramount.