ReadyCare Company Overview - Spa

PERSONAL CARE AMENITIES & SOLUTIONS DELIVERING GREAT EXPERIENCES FOR YOU AND YOUR GUESTS.

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READYCARE INDUSTRIES | A COMPANY OVERVIEW

OUR STORY In 1989, our founder & president Gary Robie was a regular at his local gym, trying to stay in shape for weekends spent rock climbing. His club didn’t offer razors and Gary learned from the manager that he wanted to offer them but had no way to control his inventory or costs.

JUMPING ON OPPORTUNITY Sensing an opportunity, Gary began tinkering in his garage and after a few months, developed the ReadyRazor Dispenser. He sold the first unit to his club and then began going door-to-door to other clubs.

From the start, Gary was laser-focused on product quality and delivering customer service that was beyond expectations. Soon, ReadyRazor’s reputation began to travel and the company took off. When customers started asking Gary about other locker room essentials, he expanded his product offering and continued to grow.

FROM SINGLE PRODUCT TO INTERNATIONAL BUSINESS Many things have changed since our humble beginning. We’ve changed our name from ReadyRazor to ReadyCare to better support our expanded product offering, and Gary’s garage has been replaced by an 80,000 square foot corporate headquarters in Denver that supports 13 brands and over 3,000 products.

Our customer base has also expanded from a few dozen local health clubs to thousands of hotels, spas, health clubs & golf clubs around the world. In fact, ReadyCare now works with customers in over 40 countries and our positive customer testimonials are proof that we’re viewed as a valuable partner in helping properties deliver a better member & guest experience.

While our business has evolved over the past 30+ years, what has remained consistent is our original owner and our razor-sharp focus on delivering great customer experiences.

OUR UNIQUE STORY

• With 13 brands & over 3,000 products, ReadyCare has the product choice to be your single-source provider for hotel, spa & locker room essentials.

• We’re experts at custom private label solutions and have 4 certified Master Printers on staff, a team of innovative designers & over $2 million invested in custom silk-screen technology.

• Our Dedication-2-Quality Program helps us deliver the highest level of customer satisfaction and many of our customers have worked with us for decades.

• As industry experts, customers seek our advice about best practices for delivering great guest experiences, growing new revenue streams & managing costs.

OUR STORY

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READYCARE INDUSTRIES

PRIVATE LABEL OVERVIEW

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READYCARE INDUSTRIES | OUR MARKETS

HOTEL IN-ROOM

SPA

HEALTH CLUB

GOLF CLUB Follow Us

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READYCARE INDUSTRIES | HOTEL IN-ROOM Leading hotels partner with ReadyCare to develop personal care amenity programs that reinforce their brand and deliver better guest experiences.

From custom private label bottles & fragrances to innovative shower dispensers & stock amenities, ReadyCare’s product offering can satisfy the personal care needs of any size hotel, from the large resort property to the small bed & breakfast.

BULK LIQUIDS

ECOECLIPSE DISPENSERS TURNDOWNS & VIP

Facial Bar with Shea

STOCK AMENITIES PRIVATE LABEL IN-ROOM AMENITIES 3

READYCARE INDUSTRIES

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READYCARE INDUSTRIES | SPA Whether you’re a resort spa, day spa or medical spa, ReadyCare can help you deliver a better guest experience with innovative treatment options & award-winning spa products.

With many former spa managers on staff, ReadyCare is well positioned to provide innovative treatment options and award-winning spa products.

SPA ESSENTIALS

DISPENSERS & BULK LIQUIDS

VANITY & LOCKER ROOM

SPA RETAIL

SPA PRIVATE LABEL Follow Us

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READYCARE INDUSTRIES | OUR BRANDS

BODYECLIPSE

®

professional spa products

EcoEclipse shower & vanity

dispensers

SOOTHE AND SMOOTH™

Over the past 30+ years, ReadyCare has grown from a single product to the 13 brands seen below & over 3,000 products for the spa and hotel community.

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READYCARE INDUSTRIES

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READYCARE INDUSTRIES | OUR BRANDS

BODYECLIPSE

®

professional spa products

BODY ECLIPSE SPA

ENTIERE

Developed by ReadyCare, Body Eclipse is our most popular brand of personal care liquids, amenities & supplies. Customers around the world love this product line because it offers high-quality ingredients at a reasonable price, and guests rave about its wonderful performance.

Entiere is our most popular personal care liquids brand in the club market and it’s successfully used by thousands of properties around the country to enhance their locker room experience.

From shower dispensers to in-room amenities, from spa supplies to locker room essentials, Body Eclipse products have proven themselves to be both popular & reliable. Plus, this brand’s liquids are paraben & DEA-free as well as compliant with CA Prop 65.

This innovative brand uses herbal ingredients that are rich in natural emollients to deliver high-quality personal care liquids at a reasonable price. From the shower to the vanity, Entiere products can help your club stand out.

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READYCARE INDUSTRIES | OUR BRANDS

ECOECLIPSE SHOWER DISPENSERS

DOVELOK SHOWER DISPENSERS

Developed by ReadyCare, EcoEclipse is an eco-friendly 8oz shower dispenser that delivers up to 60% cost savings. It’s currently used in over 300,000 hotel rooms and thousands of spas to reduce bottle waste and deliver better guest experiences.

A Breakthrough in Shower Dispensers. A 12 oz Stand-alone Dispenser Bottle with a “Hidden Bracket” System that allows guests to easily use your shower liquids without fumbling with a large and out-of-date dispensing system and bracket. This fully customizable unit was designed to be easy on the eyes, simple to maintain and extremely cost effective.

Our shower dispenser ’s innovative design prevents bottle rotation to maintain a professional look and its mold resistant plastic reduces residue build-up for easy cleaning. Available in single & triple pump sizes with multiple dispenser colors and bottle types that can be private labeled with your property’s logo.

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Our shower dispenser’s innovative design prevents bottle rotation to maintain a professional look and are simple to wipe down with common cleaning products. Available in private label with your property’s logo.

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READYCARE INDUSTRIES | OUR BRANDS

J BEVERLY HILLS

PURE FIJI

This concept-driven personal care brand captures the true essence of Beverly Hills’ elegance, glamour & style. It uses botanically infused essential oils & a high quality formula to deliver an elegant look & feel.

For centuries, locals in the South Pacific have used pure coconut oil & exotic flower extracts to nourish and beautify skin & hair.

Created by Juan Juan, a famous stylist to the entertainment industry and owner of Juan Juan Salon, this line of high-quality hair and body care products provide a sophisticated alternative for hotels & spas desiring an exclusive brand.

Pure Fiji brings the best of these traditional island blends to today’s natural beauty care with awardwinning products & amazing aromas that provide an escape from daily stress. Discover intensive hydrating body oils, creamy coconut lotions, nourishing hand-made soaps and fresh sugar scrubs that will give your clients that island glow.

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READYCARE INDUSTRIES | OUR BRANDS

SOOTHE AND SMOOTH™

PARASILK

DEBORAH LIPPMANN

Parasilk’s innovative design uses cutting edge technology to deliver a modern, efficient way to treat your guests hands and feet with paraffin.

Available in both back bar and retail, Parasilk’s patented treatments are not only the perfect addition to any spa, massage or nail service but also the best way for your guests to continue the benefits at home.

Deborah Lippmann’s award-winning products are frequently featured in top magazines, spotted backstage at fashion shows and adorn the world’s most notable women. Kate Winslet, Reese Witherspoon, Renee Zellweger and Penelope Cruz were all manicured by Deborah and wore her nail colors when they accepted their Oscars.

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READYCARE INDUSTRIES

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READYCARE INDUSTRIES | OUR BRANDS

ZENDALS

NIKKI & ME

With 40+ years of experience, Zendals offers some of the finest spa sandals. Your guests will appreciate the additional luxury provided by this time-tested product line. Known for its constant innovation in design, texture & simplicity, the Zendals brand has become a spa industry staple, and many Zendals products can be custom private labeled with a property logo.

Nikki & Me is a popular lifestyle brand in the United Kingdom and ReadyCare is excited to distribute it in the United States to resorts, spas & gift stores.

Made with semi-precious stones, each bracelet has its own special meaning and offers a little piece of everyday luxury. Worn alone or as a group, they’re the perfect accessory to any outfit, dressy or casual.

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READYCARE INDUSTRIES | OUR BRANDS

SCENTERED

HOTEL AMENITIES

Scentered® is a mindfulness lifestyle brand that has created a unique Wellbeing Ritual, teaching people how to use the science behind the powerful link between our sense of smell and the part of the brain where memory and habits are formed as a tool to direct our thoughts, emotions and actions to live happier lives.

As one of the industry leaders in private label amenity solutions for hotels, resorts & inns, ReadyCare can help lead you through our proprietary private label development process and greatly enhance your program’s success.

Click the button below to see some of the exciting designs we’ve developed with hotel properties around the world.

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READYCARE INDUSTRIES | OUR BRANDS

SHOWER & VANITY DISPENSERS

PRIVATE LABEL RETAIL

Your shower & vanity dispensers are a great place to reinforce your brand and ReadyCare is a pro at helping customers private label their dispensers. With decades of experience and extensive production capabilities, we can help you develop a look that your customers & staff will love. Check out some of the innovative designs we’ve developed over the years.

Many of our hotel & spa customers want to develop a retail product line that can be offered for sale and they’ve come to the right place. ReadyCare has decades of experience and the production resources to help you develop a successful retail collection. Click the button below to see some of the exiting product lines we’ve produced.

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READYCARE INDUSTRIES | SPA ESSENTIALS YOUR SOURCE FOR SPA ESSENTIALS In our 25+ years working with over 1,200 hotel, resort and day spas, ReadyCare has found this multi-vendor approach typically makes life more complicated for spa directors, and they often miss out on savings opportunities offered by a single provider like ReadyCare.

Let us help you deliver the spa experience you’ve always wanted by taking advantage of our high quality personal care products and exceptional service.

2. BULK LIQUIDS

• With over 3,000 products, ReadyCare has multiple products to work within any budget.

• Our experience enables us to provide great suggestions for improving your guest experience.

• Ask a ReadyCare Representative for Priority Samples & Pricing.

3. PRIVATE LABEL RETAIL

1. DISPENSERS 4. PURE FIJI 13

READYCARE INDUSTRIES

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READYCARE INDUSTRIES | SPA ESSENTIALS

5. ZENDALS

8. VANITY ITEMS

NOW IN LE ILAB L AVA ABE TE L A V I PR AIL RET

6. MASSAGE OIL

7. SHAVING PRODUCTS

9. EUCALYPTUS OIL

10. SUN CARE Follow Us

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READYCARE INDUSTRIES | READYCARE GREEN INITIATIVES

OUR CONTINUED COMMITMENT TO SUSTAINABILITY At ReadyCare, we strive to preserve a ongoing commitment to sustainability. From the procurement of only recyclable & alternative plastics in our private label packaging, our pledge to donate overstocked products to those in need and to the use of local manufacturers for many of our personal care liquids, ReadyCare’s environmentally friendly practices grow each year.

PRIVATE LABEL GREEN PRACTICES Packaging • Our bottles, tubes, dispensers and gallon jugs are recyclable (depending on local availability).

• Our custom silk-screening produces less waste and toxins (and looks better) than paper labels.

• When possible, we use UV inks for silk-screening, which contain no solvents/VOCs. • We buy recycled linens for use as cleaning cloths.

OUR BULK LIQUIDS Natural Collection Our Natural Collection of amenities is free of sulfates, parabens, synthetic fragrances and dyes.

It includes shampoo, conditioner, bath gel, lotion, mouthwash, shave gel, hair gel and more.

Body Eclipse Spa Line Our signature Body Eclipse Professional Spa® line and our Natural Collection are manufactured locally; as are many of the other products that we carry.

Entiere Rain Forest We carry Entiere Rain Forest fine quality personal care products, which create economic alternatives to deforestation by using ingredients harvested with sustaining care from the world’s most threatened rain forests.

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ENVIRONMENTALLY FRIENDLY STORAGE MATERIALS We limit production waste as much as possible, and any extras are used for samples. The few that are not fit for samples, we are sure to recycle. We also recycle ink & toner cartridges, electronics, office paper, junk mail, magazines, cardboard, packaging and all types of bottles and cans.

Although we limit bottle waste with a water filter and washable glasses. We re-use boxes, packing peanuts etc. whenever possible. The corrugated packaging we buy is recycled.

We recycle our bulk drums by rotating to and from the various manufacturers. We utilize the same truck/trailer that delivers the finished goods to us and have them return the empty bulk drums on their back-haul trip to the manufacturers, reducing carbon emissions from transit.

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READYCARE INDUSTRIES | ECO-FRIENDLY AMENITIES

ECO-FRIENDLY & BIODEGRADABLE DENTAL CARE The ReadyBrush bamboo, pre-pasted toothbrush is biodegradable, sustainable and naturally antimicrobial. It’s handle is made from sustainable, organically grown bamboo.

Comb

Dental Kit

Shaving Kit

The ReadyFloss RENEW Floss Pick is the eco-friendly and convenient way to floss. It’s made from a plant-based polymer, sealed in biodegradable packaging and helps clean teeth and freshen breath anytime... anywhere.

Comb

Shaving Kit

Dental Kit

Hair Brush

BIODEGRADABLE WET BAG

ECOFRIENDLY IN-ROOM AMENITIES Made from environmentally friendly materials, our new eco-friendly in-room amenities were design with a focus on the environment. From straw plastics created with new environmentally friendly polymers to renewable bamboo combs and tooth brushes, this collection will help our clients to go green and reduce waste.

This Biodegradable* Film has been tested and proved as biodegradable* and safe for the environment by ASTM D5209, ISO 14855 / ASTM 5511 / ASTM D5538 standard testing methods. All sorts of factors determine the amount of microbes available in the soil and the soil conditions determine the rate of degradation. *49.28% biodegradation in 900 days under non-typical conditions. No evidence of further biodegradation.

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READYCARE INDUSTRIES | RECYCLABLE MATERIALS

Listed below are the various types of plastics used by ReadyCare along with their corresponding recycling symbols. Though not all plastics are recyclable, at ReadyCare we do our best to ensure that the plastic used in our packaging are.

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PET - POLYETHYLENE TEREPHTHALATE RCI USES: Most bottles.

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Polyethylene Terephthalate sometimes absorbs odors and flavors from foods and drinks that are stored in them. Items made from this plastic are commonly recycled. PET(E) plastic is used to make many common household items like beverage bottles, medicine jars, rope, clothing and carpet fiber.

ABS

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High-Density Polyethylene products are very safe and are not known to transmit any chemicals into foods or drinks. HDPE products are commonly recycled. Items made from this plastic include containers for milk, motor oil, shampoos and conditioners, soap bottles, detergents, and bleaches. It is NEVER safe to reuse an HDPE bottle as a food or drink container if it didn’t originally contain food or drink.

ABS

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LDPE - LOW DENSITY POLYPROPYLENE RCI USES: In-room tubes & a few bottles.

ABS

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Low-Density Polyethylene are historically not accepted by most American curbside recycling programs. Nevertheless, more and more communities are starting to accept it these days. It is a very healthy plastic that tends to be both durable and flexible. Items such as cling-film, sandwich bags, squeezable bottles, and plastic grocery bags are made from LDPE. 17

READYCARE INDUSTRIES

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PP - POLYPROPYLENE RCI USES: Most pumps, caps & sprayers.

High-Density Polyethylene products are very safe and are not known to transmit any chemicals into foods or drinks. HDPE products are commonly recycled. Items made from this plastic include containers for milk, motor oil, shampoos and conditioners, soap bottles, detergents, and bleaches. It is NEVER safe to reuse an HDPE bottle as a food or drink container if it didn’t originally contain food or drink.

ABS

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ABS ABS - ACRYLONITRILE BUTADIENE STYRENE RCI USES: EcoEclipse Dispenser brackets.

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HDPE - HIGH DENSITY POLYETHYLENE RCI USES: We have a small selection of bottles.

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ABS

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ABS has a strong resistance to corrosive chemicals and/or physical impacts and can be recycled. It is very easy to machine and has a low melting temperature making it particularly simple to use in injection molding manufacturing processes or 3D printing on an FDM machine. ABS is relatively harmless in that it doesn’t have any known carcinogens, and there are no known adverse health effects related to exposure to ABS.

ALU - ALUMINUM RCI USES: We have a small selection of bottles.

Aluminum is a silvery-white, lightweight metal. It is soft and malleable. Aluminum is used in a huge variety of products including cans, foils, kitchen utensils, window frames, beer kegs and airplane parts. This is because of its particular properties. Aluminum is the most recyclable of all materials. Discarded aluminum is more valuable than any other item in the recycling bin.

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READYCARE INDUSTRIES | OUR INGREDIENTS

Our goal is to answer your questions about what’s in our products by always providing ingredient information that is clear, reliable, and accessible. If you don’t find what your looking for on our website, please let us know.

Some people prefer natural ingredients over products that contain any synthetic ones. The truth is, there are safe and unsafe aspects of all types of ingredients. That being said, we always strive to provide products with elements that are more naturally sourced, and though naturals may be more appealing, Ready Care must still maintain their safety and efficacy for use in our personal care products. Being natural alone does not always translate to being “safe” even water and sunshine have limits of safety.

The expectation that natural ingredients are more sustainable because in theory, they use less energy to source and require fewer resources. The reality is that sustainability of any product ingredients depend on specific usage, context of use, and energy consumption in harvesting/creating it. Ultimately, we seek to source the best ingredients so that you can use them with the confidence and assurance that Ready Care always strives for the most sustainable – earth friendly solutions.

INGREDIENTS WE DO NOT USE • Alkylphenols and alkylphenol ethoxylates • Bisphenol A (not in formulas*) • Heavy metals; Arsenic, Lead, Chromium VI, Mercury, Cobalt, Cadmium, Nickel.

• Organotins (TBT, DBT, MBT, DOT,) • Methylchoroisothiazolinone • PVC (not in formulas*) • Methylisothiazolinone • PAHs (Polycyclic aromatic hydrocarbons) • Parabens (not in CA) • PCBs (Polychlorinated byphenyls)

• Pthalates • Triclosan • Triclocarban

• Microbeads • Benzene

PRESERVATIVE STATEMENT Preservatives help keep all of us safe by preventing the growth of bacteria and mold during the use of consumer products. Different product types need different preservatives that work best for that particular formula. You can rest assured that all of our preservatives comply with applicable regulations and safe limits wherever they may be sold or distributed.

We have strict product safety limits in place when any of these materials could be found in trace amounts due to their natural occurring, background presence in water, the environment, or as part of the manufacturing process. *We do not use BPA or PVC in any product formulas. Our use of PVC or BPA is restricted to very small amounts in packaging, some ancillary items, or where deemed essential to product safety. RCI always considers all material options when creating new products.

PRESERVATIVES USED • Citric Acid (Vitamin C) • Potassium Sorbate • Sodium Benzoate

• Sorbic Acid • DMDM Hydantoin • Benzyl Alcohol

• Benzalkonium Chloride • Phenoxyethanol • Sodium Hydroxide

• Methylchoroisothiazolinone • Methylisothiazolinone • Parabens (not in CA) Follow Us

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• Tetrasodium EDTA

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READYCARE INDUSTRIES | ORDERS & SHIPPING

SHIPPING INFORMATION Place an order before 1:00 P.M., Mountain Standard Time and your products ship the same business day via FedEx® Ground, unless otherwise specified. Express air delivery is available on non-hazardous, in-stock items when an order is placed prior to 12:00 P.M., Mountain Standard Time.

HOW TO PLACE YOUR ORDER Customer Care Department

All duties, taxes or additional handling fees for non-U.S. orders are the responsibility of the Buyer.

Phone: (800) 477-4283 or (303) 341-7171 Fax: (800) 456-6721 or (303) 341-5558

Orders shipped FedEx® Ground, within the 48 contiguous United States arrive at the destination within 2-10 days, depending on the ship location.

E-mail: sales@readycare.com Purchase Online: www.readycare.com We pride ourselves in the prompt, reliable service we provide to each and every customer!

Our representatives are available to assist you Monday through Friday, 7:30 A.M. to 5:30 P.M., Mountain Standard Time, excluding holidays.

First time customers may be pre-authorized with a credit application and purchase order. Your purchase may also be pre-paid with VISA, MasterCard or American Express.

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1 day 2 days

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3 days FL

4 days 5 days 6 days 7 days

Estimated shipping times via FedEx® Ground from Denver, CO as of 1/1/26.

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READYCARE INDUSTRIES | SHIPPING POLICIES AND TERMS PAYMENT TERMS AND CONDITIONS Invoices are payable per account terms or negotiated in writing in advance. By accepting delivery of goods, Buyer agrees to pay the invoiced amount for goods delivered, and agrees to be bound to the contract terms. No acceptance may vary these terms unless specifically agreed in writing between Seller and Buyer within ten (10) days of receipt of products.

FREE SHIPPING REQUIREMENTS Effective April 1, 2024 ReadyCare Industries® offers free shipping on orders totaling $695.00 or more, or a combined order of 15 cases bulk liquid product shipped within the 48 contiguous United States via FedEx® Ground or by common carrier (truck).

Free shipping offer not valid on hotel in-room, Pure Fiji® and private label products.

Orders of 12-14 cases combined bulk liquid product will incur a shipping charge of only $35.00.

Orders less than $100.00 will be charged a $5.00 processing fee in addition to actual shipping charges.

Goods shipped or delivered are F.O.B. Aurora, CO, and risk of loss passes to Buyer upon the earlier of delivery, loading of delivery or placement with a carrier. Buyer shall pay all applicable taxes and shipping costs.

Payments on open account shall be applied first to delinquent balances.

Balances 30 days overdue accrue 1.5% service charge for each month or portion thereof such balance remains due at Seller’s discretion. Any applicable discounted shipping charges are valid, provided payment for goods is received within invoice terms.

Seller’s remedies for non-payment of invoices shall include, in addition to all other remedies provided by law, the right to repossess any goods in the possession of the Buyer, purchased from the Seller. Buyer shall surrender such goods upon demand to Seller or Seller’s agent.

Goods sold “as is” are non-returnable and non-refundable. Returns may be subject to a re-stocking fee of 20% of the invoiced price at Seller’s discretion.

WARRANTY TERMS AND CONDITIONS Seller makes, as to goods sold and services rendered, no warranties, express or implied. Goods are covered only by manufacturer’s warranties, if applicable. Seller hereby disclaims, to the entire extent permitted by law, warranties of merchantability and fitness for a particular purpose. Buyer agrees it has not relied upon any representations of seller in selecting particular goods.

SATISFACTION GUARANTEE ReadyCare Industries® is committed to providing you with exceptional service and quality products. If you are not 100% satisfied with any product ordered from us, simply call our Customer Care Department within ten (10) business days of receipt of goods.

Returns will not be accepted without a Return Authorization Number.

PAYMENT TERMS FOR INTERNATIONAL CLIENTS Prepaid through wire or credit card.

DAMAGED, LOST OR MISSING ITEMS Seller will accept return of damaged/non-conforming goods within ten (10) business days after delivery, only when returned in original condition and packaging.

Once opened, videos, CDs and electric items are returnable only if defective and will be exchanged for the identical item. Acceptance of non-conforming items after ten (10) business days is at the discretion of the Seller. Shipping and handling fees are nonrefundable. Buyer shall pay all shipping costs for returns, and for services under manufacturer’s warranties. Returned items must be securely packaged and reach Seller without damage.

Lost or missing items must be reported, in writing, within ten (10) business days of order receipt.

Colorado law applies to the interpretation and application of these terms. Time is of the essence, except that Seller shall have ten (10) days, after written notice, to cure any breach. Buyer agrees to pay prejudgment interest, and Seller’s collection cost, litigation expenses, and attorney fees incurred to collect any unpaid balance.

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PERSONAL CARE AMENITIES & SOLUTIONS DELIVERING GREAT EXPERIENCES FOR YOU AND YOUR GUESTS.

15845 East 32nd. Avenue, Suite 2A Aurora, CO 80011 Toll Free 800.477.4283 • Fax 800.456.6721 • www.readycare.com

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