NPF 2019

CLO REG SES IST ON RAT AP ION RIL 2 0 TH

DON’T MISS THE OPPORTUNITY TO TAKE ADVANTAGE OF ALL DISCOUNTS BEING OFFERED! There are no discounts on site!

Growth Driven Fueling Your Mailing and Shipping Success Indianapolis, IN

May 5–8, 2019

npf.org | NPF 2019

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LETTER FROM NPF: TABLE OF CONTENTS Who Attends and Why?...................6 Growth Driven Itinerary ......................8 NPF Exhibition ........10 General Sessions ...12 Workshops ..............13 See You In Indy! ......14

The National Postal Forum (NPF) is the premier mailing and shipping conference that works directly with the United States Postal Service (USPS) to provide the most comprehensive educational and networking platform available.

The NPF has partnered with the USPS since 1968 to present the mailing and shipping industry’s premier educational venue, trade show and networking event.

This incredible event offers 100+ educational workshops, USPS Officer-led sessions and the largest industry trade show. The NPF offers the ideal opportunity for industry professionals to learn, collaborate and grow their business.

Join us May 5-8, 2019 in Indianapolis, the Racing Capital of the World–where Growth Driven activities will steer you and your company straightaway to Victory Lane!

While we live in a high-tech world, mail remains the preeminent “high-touch” means of reaching out to customers, businesses and the world, and no one knows that better than our attendees! The NPF is the ideal way to stay in sync with all the advances and trends that affect the rapidly progressing and changing mailing and shipping industry.

May 5–8, 2019

This is the only event that brings together all senior level USPS executives, leaders of the mailing and shipping industry as well as the industry’s major suppliers and partners. You can’t afford to miss this opportunity to listen and learn from these champions of mail and shipping! See you in Indy on May 5th!

Indiana Convention Center

REGISTER TODAY AT NPF.ORG!

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NPF 2019 | npf.org

WHO ATTENDS AND WHY?

Why Attend the National Postal Forum?

• Top-notch industry education • Professional networking opportunities • Meet with USPS and industry leaders Who Attends the National Postal Forum?

Over 4,000 mailing and shipping professionals gather each spring at the National Postal Forum.

The top-level executives of the US Postal Service and industry leaders meet to provide opportunities for you to network and learn, while over 110 companies are represented on the leading mailing and shipping industry trade show floor.

Through education and networking, attendees learn how to grow their businesses and elevate their careers. The National Postal Forum is the premier event for anyone in this industry, giving you the chance to join the best of the best to move your business forward.

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NPF 2019 | npf.org

Stop by and Visit us at NPF Booth #709 to see Firstlogic & SAP Data Quality Solutions FIRSTLOGIC® DATA QUALITY (DQ) 10

SAP® DATA SERVICES (DS) 4.2

FIRSTLOGIC® Data Quality (DQ) 10 Firstlogic’s premier U.S. Data Quality platform built on 30-years of SAP Postalsoft® proven address and data quality technology:

SAP® DATA SERVICES 4.2 is SAP’s premier Global Data Quality Management (DQM) and Data Integrator (DI) platform built on 30-years of proven address and data quality technology:

• • • • •

FIRSTPREP® > File Analysis & Preparation ACE® > Address Correction CASS™, NCOALink® & DSF2® DATARIGHT IQ® > Data Cleansing & Geocoding MATCH/CONSOLIDATE® > Data Matching & Deduplication PAF MANAGER® > NCOALink® PAF Management

Available as On-premise/Virtual-cloud software and Workflow APIs on Windows® & Linux® platforms.

• • • • •

DATA PROFILING > Global Address & Data Quality ADDRESS CLEANSE > CASS™, NCOALink® & DSF2® DATA CLEANSE > Data Cleansing & Enhancement MATCH > Data Matching & Deduplication INTEGRATION > Extract, Transform & Load (ETL)

Available as On-Premise software on Windows®, Linux®, Solaris® & AIX® platforms.

Attend our NPF Workshop: “Digging for Diamonds… How to Unlock Hidden Gems in Your Data”

888.725.7800 | www.firstlogic.com CASS™, NCOALink® and DSF2® are trademarks or registered trademarks owned by the United States Postal Service.

All other product and service names mentioned are the trademarks of their respective companies.

GROWTH DRIVEN ITINERARY SUNDAY MAY 5

MONDAY MAY 6

AREAS INSPIRING MAIL

OPENING GENERAL SESSION – PMG KEYNOTE ADDRESS

Join USPS Chief Operating Officer and Executive Vice President Dave Williams as he shares insights into logistics, transportation, equipment, and most importantly how the Postal Service intends to maintain its commitment to providing outstanding customer service. Learn how the partnership between the Postal Service and Industry helps to strengthen and grow the business.

8:30 AM-10:00 AM

National Meeting of Areas Inspiring Mail (AIM)

9:00 AM-10:00 AM

Period 1 Workshops

10:15 AM -11:15 AM

Period 2 Workshops

10:15 AM -11:45 AM

Postal Customer Council (PCC) Opening Session

11:30 AM-12:30 PM

Period 3 Workshops

12:30 PM - 1:30 PM

Lunch

11:00 AM-12:00 PM

Period 7 Workshops

1:30 PM - 2:30 PM

Period 4 Workshops

12:00 PM - 1:30 PM

Exhibit Hall Lunch

2:45 PM - 3:45 PM

Period 5 Workshops

1:30 PM - 2:30 PM

Period 8 Workshops

4:00 PM - 5:00 PM

Period 6 Workshops

2:45 PM - 3:45 PM

Period 9 Workshops

5:30 PM - 7:30 PM

Welcome and USPS Area Receptions (JW Marriott Hotel)

4:00 PM - 5:00 PM

Period 10 Workshops

8:00 AM - 9:30 AM

Opening General Session Featuring the US Postal Service Postmaster General (JW Marriott Hotel)

9:30 AM - 4:00 PM

Exhibit Hall Open

EVENING:

PCC and Partner Reception Events

TUESDAY MAY 7

WEDNESDAY MAY 8

TUESDAY GENERAL SESSION

PARTNERSHIP RECOGNITION LUNCHEON – FEATURING GUEST SPEAKER MOLLY FLETCHER

Join Jakki Krage Strako, Chief Customer and Marketing Officer of the US Postal Service and industry thought-leaders as they explore likely changes on the media and marketing landscape. They’ll share some new insights into new roles for mail and shipping in the lives of consumers – to give our industry a unique, competitive edge.

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Postmaster General Megan Brennan’s keynote address will explore emerging opportunities in the marketplace and Postal Service strategies to support America’s businesses and the mailing and shipping industry. PMG Brennan will share her vision for industry partnership that leverages shared insights, collaboratively increases value delivered to sender and receiver, and meets the rising expectations of America’s consumers and businesses.

Join fellow attendees as we recognize NPF sponsors and partners for their outstanding contributions and support!

Get ready to be inspired by a special guest speaker.

8:00 AM - 9:30 AM

General Session (JW Marriott Hotel)

8:00 AM - 9:00 AM

Period 15 Workshops

9:30 AM - 2:00 PM

Exhibit Hall Open

9:00 AM-12:00 PM

Exclusive Exhibit Hall Time

11:00 AM-12:00 PM

Period 11 Workshops

12:00 PM - 1:30 PM

Exhibit Hall Lunch

12:00 PM - 2:00 PM

Partnership Recognition Luncheon (JW Marriott Hotel)

1:30 PM - 2:30 PM

Period 12 Workshops

2:00 PM - 5:00 PM

Unique Special Education Opportunities!

2:45 PM - 3:45 PM

Period 13 Workshops

7:00 PM-10:00 PM

Closing NPF Reception

4:00 PM - 5:00 PM

Peer-to-Peer Roundtables

4:00 PM - 5:00 PM

Period 14 Workshops

5:00 PM - 6:30 PM

Exhibitor Reception in Exhibit Hall

NPF 2019 | npf.org

All events are located at the Indiana Convention Center unless otherwise noted. Daily schedules are subject to change.

NPF EXHIBITION Exhibitors participating within the NPF Exhibit Hall typically partner with the USPS and integrate their logistical advantages to supply greater and more efficient delivery options.

This platform provides an ideal forum for mailers, marketing managers, shipping services, USPS representatives and product/ service suppliers to share and disseminate knowledge and information on using the mail more efficiently to improve your company’s bottom line.

2019 PARTICIPATING EXHIBITORS – AS OF MARCH 1ST…GO TO NPF.ORG TO SEE THE LATEST LIST OF VENDORS AND THEIR PRODUCT OFFERING.

AccuZIP Inc. ALK Technologies Anchor Software, LLC Association for Postal Commerce (PostCom) Avanti Computer Systems Limited BCC Software Bear River Associates Calumet Carton Company CapStone Technologies LLC Cenveo Chicago Tag & Label, Inc. Confirm Delivery, an EII Company CPT Intelligent Technologies, Inc. Digital Print DirectMail2.0 10

NPF 2019 | npf.org

Double Envelope DualDraw, LLC EAM-MOSCA Corporation EasyPost Engineering Innovation, Inc. EnvyPak Escher Group Firstlogic Solutions, LLC Flat World Holdings Florence Corporation Fluence Automation FP Mailing Solutions Freedom Gable Google Cloud GrayHair

ibml In-Plant Printing & Mailing Association (IPMA) Intelisent International Bridge, Inc. International Delivery Solutions, LLC International Mailers’ Advisory Group (IMAG) Kern, Inc. Kirk-Rudy, Inc. L5 Lorton Data, Inc. Lytx Inc. Mailers Hub Mailing Systems Technology Magazine MAR

2019 EXHIBIT HALL HOURS – INDIANAPOLIS CONVENTION CENTER HALLS H AND I Monday, May 6, 2019 9:30 AM–4:00 PM Tuesday, May 7, 2019 9:30 AM–2:00 PM Exhibitor Reception Tuesday 5:00 PM–6:30 PM Wednesday, May 8, 2019 9:00 AM–12:00 PM

MarkSYS Holdings LLC Matrix Label MCS, Inc. microglue (GMS VanSco of Valco Melton) Midwest Direct NACUMS National Association of Presort Mailers Neopost USA NPF Learning Lab Theater NPI OKI Data OnTrac International OPEX Corporation OSM Worldwide Parcel Insurance Plan Parcel Shippers Association Peachtree Data, Inc. Pitney Bowes Inc. Plug and Play, LLC Postal Customer Council (PCC) - USPS Postal Products Unlimited Pratt Industries Red Tag News Publications, Inc.

Research International - American Safe Air Ricoh USA, Inc. RISO, Inc. Salsbury Industries - Mailboxes.com SCLogic ShipShapes ShipStation Smurfit Kappa North America SnailWorks Solimar Systems, Inc. SourceLink Stamps.com/Endicia Strapack, Inc. SupremeX TEC Mailing Solutions LLC Telezygology, Inc. Tension Corporation The Hub Think Ink, Inc. ThinkShapes Mail Thompson Direct, Inc. T-Mobile for Government and Business

U.S. Postal Inspection Service U.S. Small Business Administration United Business Mail United Envelope U-PIC Shipping Insurance US Postal Service US Postal Service - MTAC USA Images (formerly United Sys. of Ark.) USPS Consultation Center USPS Corporate Information Security Office Victory Packaging Virtual Systems Vitronic Machine Vision Ltd. Whittier Mailing Products, Inc. Wilmer Window Book, Inc. WINN Solutions, LLC WIPOTEC-OCS, Inc. Women in Logistics and Delivery Services Council Xante’ Corporation Zebra Technologies npf.org | NPF 2019

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GENERAL SESSIONS OPENING GENERAL SESSION – PMG KEYNOTE ADDRESS M O ND AY M AY 6 (8 AM – 9 :30AM) - JW MARRI O T T HO T E L

As they seek to reach and motivate customers, businesses are navigating an increasingly complex and fragmented media environment, and looking for solutions that effectively move consumers to a new or stronger relationship with their brand. As consumer behaviors and media consumption habits change, senders are using mail and e-commerce in new ways, to deliver greater value, and create new experiences along the customer journey. Postmaster General Megan Brennan’s keynote address will explore emerging opportunities in the marketplace and Postal Service strategies to support America’s businesses and the mailing and shipping industry. Postmaster General Brennan will share her vision for industry partnership that leverages shared insights, collaboratively increases value delivered to sender and receiver, and meets the rising expectations of America’s consumers and businesses.

TUESDAY GENERAL SESSION

TU ESDAY M AY 7 (8 AM – 9 :30AM) J W M ARRIOTT HOTE L Marketers have never had so many paths for reaching the customer as they do today, nor have they ever had to navigate the complexity of today’s media environment to create coherent brand experiences. Tomorrow will only be more fragmented and complex, and change faster than we expect.

Are there surprises in store for us? We will take a look around the corner in this entertaining and thought-provoking session hosted by Jakki Krage Strako, Chief Customer and Marketing Officer of the US Postal Service.

Jakki will be joined by thought-leaders and provocateurs to explore likely changes on the media and marketing landscape. We’ll dive into some new roles for mail and shipping in the lives of consumers – to give our industry a unique, competitive edge.

NPF PARTNERSHIP RECOGNITION LUNCHEON

W E DN ESD AY MAY 8 (1 2 P M – 2P M) J W M A R R IO TT HOTE L NPF attendees with Full-Registration privileges are invited to join a special seated luncheon honoring NPF sponsors and partners. Join the NPF as they recognize outstanding contributions and support in helping make the NPF all it can be. Special Guest speaker – Molly Fletcher, the female Jerry McGuire! Stay tuned to NPF.org for the exciting details!

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NPF 2019 | npf.org

THIS IS JUST A SAMPLE OF OVER 120 WORKSHOPS OFFERED! A DEEPER DIVE INTO MAIL QUALITY DATA THROUGH INFORMED VISIBILITY Mail Quality Data (MQD) gives you more information about errors in one central location. With MQD, you have the ability to receive uncapped data for errors and warnings. You can also setup daily, weekly, or monthly Secure FTP feeds to be dropped right into your internal server, and customize how your data is presented in the files. In this session, original members of the MQD pilot program will provide a deep dive into what we’ve learned after working with the data for nearly two years. We’ll review tips for navigating the MQD area in Informed Visibility and discuss how to setup feeds online and download reports using different roles—and explain the differences. We’ll also review some of the key data areas in the reports for trouble-shooting MQD errors.

INFORMED VISIBILITY AND THE COMPLIANCE MAILER For many First Class® mailers, the costs and challenges of dealing with compliance requirements are significant. This is especially true in highly regulated industries like healthcare, finance, and insurance. Informed Visibility continues to add new features that allow mailers to benefit from this USPS service to meet regulatory requirements, provide accurate accountability at the recipient level and reduce the overall cost of compliance. In this workshop, learn how Informed Visibility, as well as other proven USPS tools can help you tackle the demanding job of meeting compliance demands for your mail.

ADDRESS QUALITY BEST PRACTICES ONE SIZE DOES NOT FIT ALL No two businesses are the same. Within a business, not all mailings are the same. They have different priorities in regards to the goals, purposes, needs, restrictions, regulations, and requirements. It makes sense that they may have different “Best Practices” when it comes to Address Quality. In this session we will explore the tools, services, processes and real life examples around address quality and the best practices on when, where, and how to use them.

AVOIDING ASSESSMENTS WITH SCAN BASED QA This session will discuss some of the common

causes for Full Service and Seamless Acceptance assessments and how mailers can avoid them through better quality assurance, including scanning barcodes of printed mail pieces, tray tags and pallet placards and matching them back to the Mail.dat files being used to pay postage. Scan based Quality Assurance can identify incorrectly nested and undocumented mail at the earliest stages of production while there is time to do something about it. There are other QA tools readily available to help you spot other assessable mistakes such as incorrect Service Type ID’s (STIDs), invalid or incorrect mail owner identifiers, labeling list compliance and duplicate barcodes.

UNDELIVERABLE AS ADDRESSED MAIL PROCESSING METHODS Less than 5% of the billions of mailpieces handled by the USPS each year is determined to be Undeliverable As Addressed (UAA). That 5% costs the mailing industry and the USPS time, frustration and many unanswered questions. This session will show you how the USPS identifies, handles and processes UAA Mail.

DATA DRIVEN: THE KEY ATTRIBUTE THAT MAKES MAIL A VIABLE MARKETING CHANNEL Not all marketing channels are created equal — costs, response rates, reach, and ability to segment varies.

This workshop will promote and discuss the key attribute that makes mail a viable marketing channel.

INFORMED DELIVERY AND COMMINGLING: HOW TO MAKE EVERYTHING WORK AS INTENDED This session will discuss how Informed Delivery interactive campaigns have helped many customers of all sizes and across many verticals. This session will share best practices, lessons learned, and tips to enable you to optimize your participation in Informed Delivery when you use or are considering using a Commingler.

INFORMED DELIVERY: ADVANCED CAMPAIGN CREATION VIA POSTALONE! Take interactive campaigns to the next level using PostalOne! Electronic Documentation (eDocs), which make advanced campaign creation possible. This workshop will cover the “how to” of Informed Delivery interactive campaign creation via PostalOne!. npf.org | NPF 2019

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SEE YOU IN INDY! Each year at the NPF, over 100 USPS representatives and industry experts come together to show industry professionals and business owners how to improve their mailing and shipping operations and increase profits.

NPF offers an engaging educational program that showcases innovative uses of mailing and shipping.

Attendees can choose from a variety of dynamic sessions that are arranged into education tracks based on professional interest.

The NPF workshop curriculum extends far beyond any other mailing and shipping industry event. With more than 100 workshops across several industry specific categories, there is something for every industry professional.

Take a look at what NPF 2019 has to offer and get ready to increase your knowledge and fuel your mailing and shipping success.

The 2019 NPF Tracks include: • eCommerce: Steps to Shipping Success • Informed Delivery: Real Time, Real Data • Leadership and Professional Development • Pushing the Envelope: Why Mail Works • The Evolution of Delivery: From Mailbox to Mail “inbox”

Visit www.npf.org for a detailed listing of the workshops from Sunday, May 5th to Wednesday, May 8th!

$50 Value

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NPF 2019 | npf.org