Mailing Systems Technology Hot Companies 2020-21

HOT COMPANIES 2020

MailingSystemsTechnology.com

the 2020-21 Hot Print/Mail solution companies

In the mailing industry, service fluctuations impact the entire ecosystem. As the USPS® explores ways to optimize delivery costs, your organization can mitigate the impact of potential delays with Track N Trace® from BCC Software.

Leveraging USPS Informed Visibility®, Track N Trace empowers mailers with the knowledge of potential delays to their critical mailings across the mailstream, enabling them to intervene on behalf of their customers.

Through Track N Trace’s robust reporting capabilities, mailers can react proactively, in turn providing their customers with the confidence to deliver accurately timed messaging.

Looking for total visibility into your mailing effectiveness?

Track N Trace from BCC Software provides it.

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For more information email marketing@bccsoftware.com

PUBLISHER’S NOTE MAGAZINE STAFF HOT COMPANIES 2020

MailingSystemsTechnology.com

WHAT IS A HOT COMPANY?

By Ken Waddell

the 2020-21 Hot Print/Mail solution companies

E

ach summer, we deliver something special to you called the HOT SOLUTION COMPANIES. This is an opportunity for a number of the industry’s solution providing “movers and shakers” to tell you a little more about their company, their solutions, their expertise, and what makes them stand out from their competitors.

So with that brief introduction, it is time to announce the 2020-2021 HOT PRINT-MAIL SOLUTION COMPANIES. Inside this special sponsored-content issue, you will find a spectrum of ideas for the equipment, software, services, and supplies that you may need now and in the coming months to create and deliver the best possible

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Hot Companies.2020 | MailingSystemsTechnology.com

mailings. Take a good look at all the details about each and every one of the 22 featured HOT COMPANIES, and don’t forget to take some time to visit their websites and call or email them with your questions.

Remember that you can always find this information on our website (MailingSystemsTechnology.com) along with archived magazines, webinars, and content on many areas to improve every aspect of your print-mail operation.

The 2020-2021 special hot company magazine and each one of the profiles will also be available on our website for the next 12 months.

Just like you, I am doing everything I can to make the best out of these very unusual times. And when I look at all the ways we deliver information, solutions, and ideas to you, I know there is always more we can do to improve our media, which will in turn help you do more to improve the quality, workflow, production, and delivery of your direct mail and customer communications. I hope that the HOT COMPANIES helps you find the answers to help with some of your print-mail solution challenges.

Wishing you all the very best. Take care,

Ken

608.235.2212 ken.w@rbpub.com

President Chad Griepentrog Publisher Ken Waddell Editor Amanda Armendariz amanda.c@rbpub.com Audience Development Manager Rachel Chapman rachel@rbpub.com Advertising Ken Waddell 608.235.2212 ken.w@rbpub.com Design Kelli Cooke

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by MadMen3 All rights reserved. Nothing may be reproduced in whole or in part without written permission from the publisher. Any correspondence sent to Mailing Systems Technology, MadMen3 or its staff becomes property of MadMen3.

The articles in this magazine represent the views of the authors and not those of MadMen3 or Mailing Systems Technology.

MadMen3 and/or Mailing Systems Technology expressly disclaim any liability for the products or services sold or otherwise endorsed by advertisers or authors included in this magazine.

MAILING SYSTEMS TECHNOLOGY (ISSN 1088-2677) [Volume 33 Issue 3] is published six times per year (January/February, March/April, May/June, July/August, September/October, November/December) by MadMen3, PO Box 259098 Madison WI 537259098, 608-241-8777. Periodical postage paid at Madison WI and additional offices.

POSTMASTER Send address changes to: Mailing Systems Technology PO Box 259098 Madison WI 53725-9098

Get Your Mail Across the

Finish Line

Take the lead with automated solutions from Engineering Innovation Eii will put you on the right track to match consumer expectations of faster, more affordable shipping. We develop cost-effective products that work for any size mailing and shipping operation. Our future-proof modularity and configuration options allow for custom automation of your process, even as demands change. We are dedicated to providing cutting-edge products that offer automated mail-piece processing, maximum postage savings, and excellent service and support from the best “pit crew” in the industry..

800.350.6450

www.eii-online.com | sales@eii-online.com

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CONTACT INFO: COMPANY:

Anchor Software, LLC

PHONE:

800.237.1921

Anchor Software, LLC is a leading provider of data quality, postal processing, document design, and variable data printing software. Anchor was established in 1998 to provide comprehensive software solutions for database management, marketing, direct mail, data quality, and data enhancement.

WEBSITE:

https://AnchorComputerSoftware.com

EMAIL:

Sales@AnchorComputerSoftware.com

Anchor Software’s solutions help to improve the quality of data by incorporating its innovative and proprietary algorithms within the software to provide the most up-to-date address information and overall data-quality available. Our products and services are designed for any organization to efficiently improve delivery addresses, eliminate redundant data, reduce mailing costs, and create comprehensive documents for customer communications.

Our solutions run on various platforms including Windows, UNIX, Linux, and z/OS Mainframe. All of our solutions are available via on-premise install, Software as a Service (SaaS), or cloud architecture. Anchor Software solutions are built employing open system architecture, which allows consistent results with platform versatility.

Anchor’s solutions make it easy for our customers to keep addresses clean, correct, and current while being able to sort their bulk mail into sequences that let them achieve the lowest possible postage rates. We have received numerous certifications from the United States Postal Service® including CASS™ certification for our address matching, NCOALink® certification for change-of-address processing, and PAVE™ certification for presorting mail — amongst others. We also facilitate managing unique Intelligent Mail® barcodes, mail tracking — both outbound and inbound, variable data printing, and Master Data Management. Anchor’s latest offerings include an on-demand service for specialized address and data hygiene services including Full Service (48 Month) NCOALink, DSF2®processing, Deceased Processing, and Apartment Append.

Anchor Software’s broad spectrum of customers include retailers, insurance companies, financial institutions, utilities, direct mailers, government agencies, mail service providers, and just about any organization that needs to communicate with its customers.

With over 2,000 software applications installed, Anchor Software’s products are designed for any organization that maintains and enhances its own or other organizations’ lists.

Anchor Software services customers worldwide and maintains offices in Plano TX and Rockville MD. www.AnchorComputerSoftware.com The following trademarks are owned by the USPS®: CASS; NCOALink; DSF2; Intelligent Mail; PAVE and United States Postal Service.

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CONTACT INFO: COMPANY: BCC Software

PHONE:

800.337.0442

WEBSITE:

https://bccsoftware.com

Offering data-driven solutions that enhance direct communications anywhere along the workflow spectrum, BCC Software has been the industry leader in postal presort software and address quality solutions for over 40 years.

BCC Mail Manager™, our USPS®-certified address quality and mailing preparation software, is relied on by thousands of companies, including some of the country’s biggest mailers. As a result, our solutions improve deliverability and reduce postage on a quarter of the US mailstream every year. Plus, you’ll receive unbeatable customer service and support from our team of USPS Certified Mail Piece Design professionals.

BCC Software solutions are integration-ready and include API toolkits for customization along with prebuilt connectors to many software packages already in your workflow.

Integratec® is the first and only available PAVE™-certified API, using the secure messaging layer, ZeroMQ™, with the CurveZMQ protocol, enabling Integratec to pass the most stringent security requirements.

Completing the direct communications lifecycle with a comprehensive suite of data marketing services, BCC Software is focused on expert address standardization. We offer full-service data management and campaign execution solutions, backed by data licensed from the USPS and a handful of carefully selected strategic partners.

BCC Software is dedicated to bringing our customers expanded technology and personal support to make sure they have the right tools to succeed in this ever-evolving industry.

That’s why, in 2019, we introduced Bulk Mailer SMB®, a powerful data quality tool specifically designed with small and medium-sized businesses in mind and offered at affordable subscription pricing. To learn more, visit bccsoftware.com.

EMAIL:

marketing@bccsoftware.com

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Founded in 1976, Buskro has evolved into an industry leader in the design and manufacture of personalization equipment including inkjet printing, MAG and RFID encoding, tabbing/labelling, card processing, and label printing equipment to satisfy a broad range of customer needs. Our approach of adopting and incorporating the latest innovative personalization technologies coupled with our open architecture, permits our products to remain productive for many years by meeting your current needs and offering upgrade paths for your future requirements. Buskro offers both complete systems as well as customized integrated solutions to suit your personalization requirements. Our wealth of experience and extensive installed customer base gives you the confidence that BUSKRO solutions are robust and can be seamlessly integrated onto your pre-existing systems.

Buskro offers a full suite of UV, aqueous, food grade, security, and CMYK inks to support all printing and graphics applications on a wide variety of porous and nonporous printing materials including paper, plastics, foils, and web printing. Powered by Buskro’s true and tried Compose IQ software, job setup, handling, and personalization (printing, MAG and RFID encoding) is a breeze. Standard features allow for data input, job management, print layout preparation, audit file reporting, and personalization element (printing & encoding) configuration while the more advanced features opens a wealth of applications such as read and print, duplex printing, real-time inspection & verification, product remake and error handling, and color printing. In short, Compose IQ software provides all the tools needed to handle most personalization jobs while giving you the reassurance that the personalization is complete, accurate, and accounted for.

CONTACT INFO: COMPANY: Buskro, Ltd.

PHONE:

905.839.6018

WEBSITE:

www.buskro.com

EMAIL:

sales@buskro.com

Buskro’s line of inkjet technologies ranges from our Apollo (HP) employing HP45A style cartridges and which offers a low capital investment and ease of use/maintenance, through to our industrial high-volume, high-resolution print systems such as the ATOM and Quantum self-standing units available in a variety of print swaths and ink formulations for all of your mailing and printing applications.

BUSKRO offers a variety of standard and custom personalization solutions for the commercial printing, mailing, label, packaging, and card industries. Some applications include:  Matched mail inspection for personalized documents, inserts, and envelopes  Card/carrier and magnetic stripe matching, including PIN number verification  Inserter output scanning for duplicate, sequential document, postage break, and indicia/stamp identification  In-line read and print inkjet printing  Duplex printing on multiple surfaces both visible and covered  Production integrity verification to ensure complete production and formal reports to prove it for transactional documentation compliance  Box printing and labeling  Card printing, MAG, and RFID encoding  Near-line, high-speed label inkjet printing and RFID encoding Working with Buskro’s global network of distribution partners, we take pride in providing quality service and support for all of our products, including our legacy technologies.

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CONTACT INFO: COMPANY:

Capital Mailing Equipment Inc.

PHONE:

833.263.6245

WEBSITE:

www.capitalmailingequipment.com

Capital Mailing Equipment — Addressing your Production Mailing Solutions Capital Mailing Equipment Inc. is a nationwide integrator of industrial inkjet and production solutions for the printing and mailing industry. Headquartered in Romulus, Michigan and with 30+ years industry experience, CME’s professionals know the importance of integrity, honesty, and exceptional value to their customers. Whether introducing cutting edge technologies or refurbishing and maintaining existing equipment, CME puts meeting customers’ needs and exceeding their expectations at the forefront of all we do.

The Need for Speed CME understands that time is money — that’s why we offer the fastest drop-on-demand variable data inkjet addressing system on the market today. The new Hawk M6K UV Inkjet Addressing System utilizes UV inks and LED lamps for drying, which shortens production time overall. It can run 50,000 pieces per hour and print in any direction on just about any substrate. CME integrates, installs, and maintains the Hawk M6K nationwide, providing onsite custom integration and training to increase your production and reduce operating costs.

Engineering to Meet Evolving Needs CME prides itself on listening to our customers and tailoring engineered solutions to meet both needs and budgets. CME discovered demand for a high-speed feeder-folder at a lower cost. Leaning on their extensive experience in the industry, CME engineered a solution, and partnered with Baumfolder to bring it to life. In August of 2020, CME will release the CME SS1–Single Shot Feeder Folder, which folds and inserts mail and packing slips at speeds up to 7,200 pieces per hour. It can run in-line with your current equipment, or as a stand-alone solution — and it is available at a fraction of the cost of other feeder-folders.

Relationships Matter Most CME strives to build long-term relationships with every customer, large and small. We will tailor a proposal to integrate the right balance of new and pre-owned equipment to fit your budget — or will refurbish your existing equipment to give it new life.

Let us help you raise the bar! Visit us at www.capitalmailingequipment.com.

EMAIL:

info@CapitalMailingEquipment.com

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CONTACT INFO: COMPANY:

CapStone Technologies

CapStone Technologies gives mailers award-winning technology and expertise needed to stay ahead of the competition — in an ever-evolving industry.

CapStone’s AutoViri™ Solutions bring speed, efficiency, and order to every step of the print-to-mail process.

AutoViri Software AutoViri Software is a patented solution that integrates a mail operation’s physical and digital workflows, offering total production visibility at every level and in every department of a print-to-mail business.

Mailers can prevent 17 costly USPS Mailer Scorecard errors in real time before jobs are released to the USPS, protecting their workshare discount and increasing productivity.

It’s cloud-based and can be used with or without AutoViri products in any print-to-mail environment.

Robotics & Automation AutoViri robots automate the manual, repetitive tasks that are part of typical printto-mail operations. Robots increase throughput, reduce labor requirements, prevent employee injury, and allow employees to focus on higher-value tasks. Automation reduces errors and, in turn, USPS assessments. Each robot is part of creating a robust audit trail to refute inaccurate assessments.  AutoViri Trayer – Processes all letter-size mail pieces and USPS tray types, sweeping 400+ mail pieces into intelligently selected trays.  AutoViri Tagger – Tags trays from multiple processes and eliminates human labor and associated errors.  AutoViri Sleever – Sleeves MM, EMM, and half trays, regardless of sleeve hygiene.  AutoViri Palletizer – Concurrently builds at least six pallets, palletizing finished mail trays by job, customer/supplier agreement (CSA), destination or other criteria.  AutoViri Tray Management System – Connects key areas of your mail operations to handle mail trays safely and efficiently.  AutoViri Opti-Sort Shelving – Keep your jobs neatly, safely organized with customized steel shelving designed just for mailers.

Business Engineering Whether you’re considering minor or major changes, for current or future operations, in new or existing facilities, CapStone’s vendor- and technology-neutral approach to business engineering provides you with the critical information necessary to make informed decisions regarding the optimal solutions for your key business objectives.

PRINT19 RED HOT Technology Vanguard Breakthrough Award Winner Ranked #689 in 2019 Inc. 5000

PHONE:

402.465.5400

WEBSITE: captechno.com

EMAIL:

info@captechno.com

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CONTACT INFO: COMPANY: Clear Image Technologies, LLC

PHONE:

314.853.5867

WEBSITE:

www.clearimagetechnologies.com

EMAIL: Clear Image Technologies is a company focused on affordable, reliable solutions for the direct mail industry. With over 35 years of experience in direct mail, we understand that each mailer’s needs are different and that one large, complex system is more than many companies need. Our goal to provide user-friendly, scalable, inserting alternatives. All our products are modular.

In 2007, we developed the Picture Perfect Match System for companies doing match mailings by hand or hand checking the mailing off the end of their inserter. This visual match system, retrofitted to a customers existing inserter, displays images of the mail components on a monitor to allow the operator to visually inspect to ensure match integrity. This provided a low cost, semi automated system to companies with medium volume match mailings.

In 2009, after many customer requests to stop the inserter in the event of a mismatch, we incorporated the ability to upgrade to optical character recognition and barcode recognition. Using the same cameras from the basic system, we could now decode the images to look for names and sequence numbers to match on and data recording of each piece processed.

In 2014 we teamed with Pitcairn Engineering and rewrote that software to employ the .net framework, Tesseract OCR engine, and Sauvola binarization to increase speed up to 300%.

In 2015 we added Read and Print. Using our reading technology, inc.jet’s printing software and HP print technology, we can insert, match and print in one pass.

By partnering with equipment dealers like Tri-State Mailing Equipment in New York, Peak Business Equipment in St. Louis, Timpac in San Francisco, Mailing Equipment Company in Ft. Worth, Cowart-Gagnon in Seattle, Formax in Boston, and MSI Equipment in Toronto, we’ve been able to provide sales, service and support to the US and Canada.

We are constantly in the field, listening to our customers, the salespeople, technicians, and operators that use our products. Have a need not mentioned here? Call us!

larry@clearimagetechnologies.com

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CONTACT INFO: COMPANY: ConfirmDelivery

PHONE:

888.960.6245

WEBSITE:

www.confirmdelivery.com

EMAIL: When your business needs critical information delivered with speed and accountability, ConfirmDelivery simplifies the Certified Mail process with a fast and cost-effective solution. With our web-based program, you can process mail pieces one at a time or in a batch of thousands. Eliminate the 7-10 day wait for the green card and save on postage! Clients simply create an address sheet, insert into our provided envelopes, and drop in the mail. Our software is easy to implement and highly flexible. Connect your database to the USPS tracking and address verification system for easy access to address sheets and labels.

ConfirmDelivery prides itself on keeping things simple. Once your account is set up, you can create and track mail pieces while reporting critical mail pieces, all online.

Multiple users can complete mailings on the system at the same time and our reporting features display the activities of each user and department, allowing customers to create an accurate budget for expenditures. Additionally, there are no monthly fees or contracts.

ConfirmDelivery sets itself apart by providing patented technology for tracking each mail piece. Track directly online via ConfirmDelivery software or from your personal database. We also work closely with the post office in helping our clients find lost mail pieces and obtain the delivery information, which is crucial with Certified Mailings. Sort tracking data by recipient, company, location, customer reference number, or USPS tracking number. Manage recipient signatures via query or have them automatically emailed for easy print out or electronic storage.

For over 15 years ConfirmDelivery has been helping city and county governments, law firms, banks, and hospitals with their accountable mail. We’ve grown from working with a few Midwestern counties to a vast nationwide customer base from our Indiana office.

ConfirmDelivery has an experienced, talented in-house team to support you. Contact them today to schedule a personal webinar and find out just how simple it is!

sales@confirmdelivery.com

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CONTACT INFO: COMPANY:

Crawford Technologies

PHONE:

866.679.0864

WEBSITE:

www.crawfordtech.com

EMAIL:

sales@crawfordtech.com

Crawford Technologies Inc. (CrawfordTech) provides award-winning innovative, enterprise level, document and data solutions that streamline document processing in all stages of the document life-cycle. CrawfordTech offers output management, enterprise content management, and document accessibility solutions — all designed to assist organizations in their path to digital enterprises. Our core expertise in document re-engineering and process automation helps our customers navigate the challenges of transforming technology solutions into desired business outcomes while saving significant time and money.

CrawfordTech’s document reengineering solution, Operations Express, in conjunction with our integration and automation platform, PRO Conductor, makes it easy to automate and orchestrate every step of your CCM environment to reduce costs and improve performance. Our solutions get the right data to the right process at the right time to help save you money and time. CrawfordTech’s new PDF accelerator is a new offering that speeds up PDF processing, expands output options and enables troublesome files to be easily processed.

Operations Express is an advanced solution for re-engineering and enhancing existing print streams to drive efficiencies without having to make expensive and time-consuming upstream application changes. Ensure accurate results with piece level tracking by easily adding barcodes and generating Mail Run Data Files (MRDF). Customers gain the flexibility to consolidate work on fewer devices to optimize production while maximizing utilization and savings.

PRO Conductor provides the visibility, insights, and controls needed to reduce manual touchpoints, streamline onboarding, optimize workflows, and drive results across your operation — all from a single dashboard. Real-time enterprise level tracking of files, jobs, and postage drives greater productivity and SLA performance while piece-level tracking enables automated reprints, accurate results, and proof of processing. Architected to integrate existing software and hardware solutions, this platform helps avoid costly implementations and realize a positive ROI. CrawfordTech ’s +73 Net Promoter Score (NPS®) is a testament to the quality, timeliness, and accuracy of support and professional services. Products and services are offered directly and through a global network of partners.

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CONTACT INFO: COMPANY: Firstlogic Solutions, LLC

With over 140 years of collective industry experience, our Firstlogic Solutions leadership team drives exceptional innovation, quality, and service for our customers. Our leaders gained their extensive data quality software industry experience from the original Firstlogic, Inc., BusinessObjects, and SAP America companies, among others.

(Left to right: Alex Kucera, David Menagh, Ken Kucera, Dave Dobson, Jeff Hay).

PHONE:

678.256.2900

WEBSITE:

www.firstlogic.com

Data-driven companies rely on Firstlogic’s products to care for some of their most valuable assets — the data that fuels their businesses. Many customers have used the Firstlogic and SAP products for over 35 years! We serve large and midsize data-driven companies across all major industries, nationwide.

Firstlogic customers regard us as trusted data quality experts. Grounded on strong faith and values, product innovation, reliability and performance, we are driven to establish long term partnerships with our customers to enable their success… it’s our mission.

Our company continuously innovates and upgrades our products to meet the rapidly changing needs of our customers. The explosive growth and use of data by our customers makes data quality more important than ever. The team at Firstlogic has responded with new products and enhancements: Mover IQ® identifies millions of consumers and businesses that file USPS® NCOALink® change of address notices every year. A new algorithm analyzes and updates postal addresses of individuals, families, and businesses faster and more completely with greater precision and performance.

Sequence IQ® leverages USPS® DSF2® data to increase mail deliverability providing walk sequence data and identifying vacant, residential, business, and seasonal address information.

Workflow IQ® Java, .Net, and C++ APIs allow customers to embed address cleansing, data cleansing, matching, and enhancement capabilities inside custom workflows and applications.

Enhance IQ®, a new hybrid on-premise/in-cloud platform delivering on-demand services to enhance marketing databases and mailing lists. Increase marketing campaign ROI by cleansing addresses, filtering unprofitable records, improving personalization, and precise targeting with enhanced data.

Data drives every business. Data quality software enables organizations to get maximum benefit from the customer information you’ve collected and stored.

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CONTACT INFO: COMPANY:

Fluence Automation

PHONE:

888.832.4902

WEBSITE:

www.fluenceautomation.com

EMAIL:

info@fluencemail.com

Fluence Automation has long history of providing innovative technologies to the mail distribution, logistics, and parcel automation markets. We are known in the industry for high performance, reliable mail and parcel automation systems with software, vision, and imaging components.

Over the last 30+ years, we have earned a strong position in the commercial sorting segment and have delivered solutions for various entities, including the USPS, the US government, other national posts, mailing service providers (MSPs), and many Fortune 500 companies across various industries.

We pioneered the use of multi-line optical character recognition (MLOCR) technology in high-speed mail sorting, and the product platform has evolved over the years to include applications as diverse as outgoing sorting, incoming sorting, mail ballot envelope automation (Vote by Mail), and various custom projects that include specialized device development. Our Criterion Apex and Elevate mail sorters, coupled with our SABRE imaging system and NetSort software, are well known for handling some of the most complex processing challenges in the industry, while supporting a broad range of mail and package classes.

Over the last several years, we have grown our footprint outside of mail processing, leveraging our technologies to address challenges in parcels automation. Our parcels systems offer capabilities for high-performance imaging with optical character recognition (OCR), labelling, conveying and sorting, backed by one of the best service teams in the industry.

At Fluence, we look forward to continuing to serve our long-term mail sorting customers in the best manner possible, while advancing automation solutions in parcels and Vote

by Mail, and growing our footprint in software and services.

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CONTACT INFO: COMPANY:

GrayHair Software

PHONE: GrayHair is the trusted partner and provider of mail tracking and address hygiene services to the largest mailers in the country. Our postal solutions let you delve deeper into, and gain a better understanding of, your postal data. GrayHair offers a comprehensive address database that aggregates data from the USPS® and our own proprietary data, which is compiled from these mailers.

866.507.9999

WEBSITE:

www.GrayHairSoftware.com

With GrayHair, you get the guidance and confidence of 200+ years of collective postal experience. You also gain an ally with an understanding of the industry’s nuances and who works with your vendors to ensure unified best practices. GrayHair is the advantage for agencies, mail service providers, and mailers in the finance, insurance, retail, non-profit, and utilities industries.

GrayHair’s solutions deliver insights and decision-ready business intelligence that define your mailing practices, increase customer engagement, and enhance your outreach programs with increased response rates and decreased cost-per-acquisition.

Our solutions can also help you save millions on your postal budget.

GrayHair gives you access to a customizable set of mission-critical services: } IMb™ Assignment and Management that lets you generate Intelligent Mail® barcodes and keep them unique beyond the standard. } Mail Tracking that gives you the power to track every mail piece to its final destination and provides you with valuable information about your outbound and inbound mail. } Data Visualization that lets you access fast and powerful business intelligence through interactive dashboards. } Enterprise Address Hygiene that empowers you to cut your mailing costs. Our standard and propriety solutions improve the quality of your addresses, stop bad addresses from going to print, and keep you compliant with the USPS®. } Proprietary Address Hygiene that enables you to update addresses, identify known bad addresses, and universally apply business rules to ensure compliance with industry regulations and best practices. } Address Validation that ensures your communications with customers are accurate and compliant for future use. } Move Update Compliance that protects you from USPS assessments.

In addition, you get leading security, regulatory, and compliance protection including SOC 2, HITRUST, PCI DSS, and HIPAA. GrayHair gives you all this plus the support of a dedicated, knowledgeable client services team that delivers incomparable customer assistance that is always there when you need it.

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CONTACT INFO: COMPANY:

Kern International

PHONE:

614.317.2600

WEBSITE:

www.kerninc.com

EMAIL: In the ever-evolving international production mailing industry, one constant remains: the strength of Kern solutions. For 73 years, Kern has focused on the growth and success of our partners, offering better technology, products, processes, partnership, and people.

Kern’s reach has expanded from letter-shops and direct mailers to first-class mail providers such as insurance, banking, government, and more.

Despite the events that have transpired in 2020, Kern has continued to provide the best service in the industry to our customers; prioritizing their success. New opportunities have presented themselves with the growth of remote work and the revitalized impact of mail in hand. The need for high-volume inserters has been more prevalent this year, with success rates of direct mail campaigns reaching statistics exponentially higher than years past.

Kern continues to find new solutions for our customers beyond just inserting systems.

Kern’s card attaching systems have created unique growth opportunities for many companies over the years. Now, Kern has entered the packaging market with the PackOnTime system; giving customers a new way to pack and ship items. This solution eliminates the need for packaging materials by inserting items into custom-cut, reusable, cardboard boxes.

Inspired by our customer-focused vision, Kern continues to be the only provider in the industry to offer an unprecedented 10-year system guarantee. The Kern project management team works to provide the perfect machines for every customer, based on their own applications. Kern provides numerous solutions tailored to customers’ needs, with high-volume insertion running at a speed of up to 27,000 mail pieces per hour, and multi-format inserters available for job variety. All Kern parts are kept in stock here in the United States directly from our Swiss, quality-driven factory; ensuring that our customers keep their machines up and running.

Kern has continued to evolve as the industry has changed; and customer growth and success will continue to motivate Kern to produce the best solutions, tailored to customer needs, for many years to come.

info@kerninc.com

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CONTACT INFO: COMPANY: Kirk-Rudy, Inc.

PHONE:

770.427.4203

WEBSITE:

www.kirkrudy.com

Since 1967, Kirk-Rudy has manufactured innovative solutions for the mailing and printing industries. From their state of the art factory just north of Atlanta, GA, a complete product line of feeders, transport bases, conveyors, inkjet printers, inserters, labelers, tabbers, sorting, stacking, tip-on, pick-n-place, folders, bump turns, drying and matching/vision systems are engineered and produced with the highest standards of quality.

Harry Kirk’s principle of “Build a better machine, and it will sell itself” has been KirkRudy’s mission since day one. A highly experienced and dedicated team work together every day designing and manufacturing the highest quality mailing and printing equipment used by the world’s top companies.

Their most recent innovation is an all-in-one printing system that combines the heavyduty transport Kirk-Rudy is famous for with the quality and reliability the industry expects from Memjet technology. The FireJet 4C Color Inkjet System is a new breed of inkjet printer that offers a profitable alternative to the smaller desktop, toner-based digital color printers on the market today, as well as a low-cost alternative to larger production press systems.

The FireJet 4C can print A3+ and A4 cut sheets in full color (CMYK) at 1600 x 1600 dpi and can print at speeds up to 150 ft/min. The newly designed user-replaceable printhead has been engineered to provide a longer life — approximately 120 liters — and outstanding image quality across a broad range of porous, uncoated offset, and inkjet-coated media.

Their Phoenix UV LED 4.25” inkjet system continues to be the choice among medium and high volume printers and mailers for addressing mail and variable data imprinting.

Followed by the UltraJet v21 with its 2.12” print area producing high volumes of addressing and card imprinting at blazing speeds.

Using HP’s thermal inkjet technology, the NetJet inkjet system is a fully modular, low cost system for addressing mail especially for low to medium volume operations. The KolorJet is a super-fast inkjet system for producing large volumes of full color envelopes at high speeds.

All of Kirk-Rudy’s equipment is sold through a world-wide network of authorized dealers who have been factory trained on sales and service and fully supported by the factory.

EMAIL:

info@kirkrudy.com

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CONTACT INFO: COMPANY:

Mail Automation, Inc.

PHONE:

844.808.5454

WEBSITE:

www.MailAutomationInc.com

EMAIL:

Bob@MailAutomationInc.com

Mail Automation, Inc., addresses exclusively the need for single-source, multi-product solutions in mail manufacturing and processing facilities.

MAI designs, manufactures and implements a variety of Mail Tray handling solutions for the mailing marketplace. We provide Tray Handling Conveyor Systems as well Sorter Tray Racks. Our tray racks are built specifically to meet your needs whether it is our fixed drawer and shelf-style EconoRak or our Pull-Out Drawer and Pull-Out Shelf style all of which are specifically built to match the pockets in your high-speed sortation equipment.

Our product line includes:  Mail Tray Conveyor Systems  Automated Banding  Centralized Trim and Scrap Collection  Corrugated Box Handling Systems  Sorter Tray Rack Systems  Carts  And more PostalOne® TMS The PostalOne® System provides the capability to scan bar code labels, weigh mail trays and tubs, and print Dispatch & Receipt (D&R) labels for manual or automatic application (depending upon the customer’s configuration). D&R labels are created based on information exchanges through a United States Postal Service Transaction Concentrator (TC). PostalOne is designed for reliability and ease of use, while maintaining a low cost that yields an exceptional value to the customer. PostalOne is available in Automated, Semi-Automated and Tabletop versions.

CONTACT: For more information, contact Bob Dersham at 844-808-5454 or with email: Bob@MailAutomationInc.com.

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CONTACT INFO: COMPANY:

Mailroom Dynamics Services, LLC

PHONE: Mailroom Dynamics Services, LLC (MRD) was established in 1994 servicing mail processing equipment which supported the State of California and the private sector.

We are in constant pursuit of the challenge of constructing the best fit products for our customer’s application.

For many years we have remanufactured/rebuilt swing arm inserters learning the equipment down to its nuts and bolts. We have improved parts beyond the manufacturer’s specifications.

MRD is proud to have serviced the first generation AutoSET inserter made by MB (Mathias Bauerle) in Germany. For many years, we have worked closely with MB providing equipment upgrades as well as marketing their products. Currently, we are the only active MB dealer in the USA for the AutoSETs. Testimonials from our customers regarding the AutoSET inserters show that it is the most efficient and productive high-speed statement processing inserter on the market.

Customers that place orders tend to acquire multiples of them. They are also the most economical inserter to service since some customers maintain them in house.

As a company, we strive to include the best fit equipment for our customers. This ultimately challenged our company to create our own feeder/folder, the MRD438.

The MRD438 is designed, developed, and manufactured in our facility. With countless hours of work, we have successfully developed an interface and software including the MRD Camera System and the MRD Verification System to interface to the customer’s database.

“Mentor our success to our customers.” While most product vendors and manufacturers lock their customers with expensive service contracts, we consistently provide effective service for our clients. We challenge our customers to be self-sufficient while promoting the concept of “in-house” or “self-service maintenance” on AutoSET and MRD products.

We offer hybrid service where we offer only major service and help manage the customer’s parts inventory. Customers can invest in our equipment knowing that our experience is reliable, consumers are satisfied, and our equipment is effective and economically designed to boost efficiency and success.

For more information contact Ranier Sadang, President of Mailroom Dynamics, at Rsadang@mailroomdynamics.com or 916.730.7887.

Mobile: 916.730.7887 Office: 916.682.3037

WEBSITE:

http://www.mailroomdynamics.com/

EMAIL:

Rsadang@mailroomdynamics.com

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$20 billion is wasted on returned mail each year according to the USPS® — a number that only increases as postage rates continue to rise. Melissa Direct, a division of Melissa, helps mailers solve this problem and stay up to date with domestic and international address quality in a number of ways. For over 35 years, Melissa has helped more than 10,000 companies worldwide stay in touch with customers and prospects, improve deliverability, cut costs, and increase ROI with address and other contact data quality solutions.

NCOALink® National Change of Address Processing Melissa is a NCOALink® Full Service Provider licensee of the USPS and will match your list against the full USPS NCOALink dataset of over 160 million moves filed over the last 48 months. Plus, Melissa leverages mCOA and pCOA databases — millions of change-of-address records from multi-sourced and proprietary data — to reach those 40% of households that do not file a change-of-address with the USPS. Melissa also provides NCOA services for many international countries. As one of only a handful of Canada Post® licensees, Melissa updates your file based on a dataset of 10-million move records while simultaneously performing Canadian Address Hygiene.

Online Presorting Mailers Online is the easy-to-use SaaS mailing solution that prepares USPS-compliant mailings and presorts in the Cloud. All you have to do is simply upload your list and Mailers Online will standardize, verify, cleanse, dedupe, and update all addresses to increase deliverability and qualify for First Class, Standard and Destination Discounts.

Mailers Online offers the flexibility for your entire team to process mailings without installing and updating software at each workstation, no long-term contracts and easy pay-per-job pricing.

Generate New Revenue Streams Melissa’s LeadGen Mailing List APIs provide access to over 200 million consumers, 15 million businesses as well as Occupant and Property Owner mailing lists. With wholesale pricing, these lists may be for internal or retail use. Build, order and download lists that contain demographic, firmographic, location information and more at any time. Define market segments, reach the ideal audience, and gain a deeper understanding of your customers with updated and accurate information.

Solutions for Everyone Melissa’s address hygiene solutions are available as Web APIs, Automated FTP (fast, convenient and secure processing 24/7/365), SaaS, and desktop software. Stay in touch with your customers and prospects, improve deliverability, cut costs, and increase ROI all with better address quality.

EXECUTIVE STATEMENT

RAY MELISSA If 2020 has shown us anything it is how important an accurate address is. From ensuring essential services and deliveries make it to the right place at the right time, to grappling with vote-by-mail concerns, address quality is essential. We’ve been harnessing the power of address accuracy for over 35 years to help businesses across industries gain a competitive edge, deeper insights, postal savings, reduced waste, and more. See how Melissa can help you with your mailing needs.

CONTACT INFO: COMPANY: Melissa

PHONE: 800.Melissa

WEBSITE:

www.melissa.com

EMAIL:

info@melissa.com

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CONTACT INFO: COMPANY:

microglue (GMS VanSco of Valco Melton)

PHONE:

707.285.3392

WEBSITE:

www.microglue.com

EMAIL: Gluing Systems & Machinery, Inc. (GMS ) has been servicing the needs of the converting and graphic arts industries since 1977. Our focus is on providing an American made, high quality, and performance-based hot glue systems and cold glue systems with flawless results. GMS understands your business and can provide you with a product that performs beyond your expectations. ®

microglue® is a complete line of both hot glue systems and cold glue systems and accessories. This product line consists of programmable 2, 4, and 8 channel pattern controllers, hot glue melt units, hot and cold glue applicator valves, and a variety of cold glue systems. With high-quality results at a fantastic price, the microglue line is an effective choice for your adhesive application needs.

The micromailer® consists of plow fold tables that come integrated with a 20” feeder, inline product scoring and perforating, plow folding, card tipping and gluing in one simple, affordable package. Designed to be expandable for future applications, the micromailer®offers an affordable solution for the most direct mail applications and is in compliance with current postal requirements. microgluer® is a family of small-format buckle plate folding and gluing machines, designed to simplify and streamline the folding and gluing operation for mailing applications. This product is available in formats starting from basic half and letter fold, with or without glue, to more complex mailers that include Z fold and micro-perforation. The microgluer® features dot, line or stitch patterns, patented output speed compensation, shutter control output, product and batch counter, and production rate meter. The microgluer® is the simplest and easiest to use tabletop folder with an integrated glue system and can be configured for all small format, direct mail applications today. Made affordable and accessible to our customers, expandability, and flexibility are just part of the advantages to working with the GMS microgluer family of products.

sales@microglue.com

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CONTACT INFO: COMPANY: NPI

PHONE:

888.821.7678

WEBSITE:

www.npisorters.com

EMAIL:

Sales@NPISorters.com

NPI has been designing leading-edge sorting equipment for over 40 years setting the standard for affordable, high-quality, high-speed, low-maintenance machines, while meeting the highest expectations in automated mail sorting with the industry’s most compact design.

NPI equipment currently operates in over 27 countries providing functionality specific to each country and each customer’s operational requirements.

Maxim is NPI’s premier, high-speed letter sorter reaching speeds of up to 40,000 mail pieces per hour. This system offers the most compact, ergonomic design in the industry.

The Maxim utilizes software-based decipher OCR technology running on standard offthe-shelf computers. Patented, precision anti-jamming technology reduces document damage, resulting in increased throughput and uniform stacking of the entire sort bin.

Maxim stackers utilize bin-kicker systems eliminating the safety risks presented by systems using bin augers. The user-friendly operator interface allows networking of multiple systems.

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CONTACT INFO: COMPANY: Pitney Bowes

PHONE:

877.727.3887

WEBSITE:

Pitneybowes.com

For 100 years, Pitney Bowes has crafted innovative sending technologies that empower businesses of all sizes to ensure they get it right every time they send, by simplifying the complexities of mailing and shipping. Sending is at the core of everything we do.

Pitney Bowes continues to offer industry-leading mail inserting solutions along with innovative high-speed inkjet printing systems that help high volume production mailers increase productivity and lower print costs. Add to that the power of digital solutions that enhance and scale their mailing solutions, and businesses now have access to valuable tools that help optimize productivity, accuracy and compliance.

Shippers of all sizes can access industry-leading multi-carrier shipping via the SendPro® family of solutions, which brings together enterprise-caliber postal and multi-carrier shipping capabilities to take the guesswork out of selecting the right service level and carrier for each piece. Receiving solutions are offered via SendSuite®, which offers the flexibility of being installed on-premise, hosted or cloud-based. By adding an Intelligent Locker to a receiving operation, package delivery and pickup becomes streamlined, efficient and contactless — for workers and recipients.

Through our connected digital eco-system of hardware and SaaS, we offer the latest analytics tools to help you get more from your sending solutions. We provide you the data and insights about everything you send, how much you’ve spent, how much you saved and identify new savings opportunities across your organization. In addition, data on your receiving operation helps you monitor and improve productivity on package delivery and pickup.

From the world’s largest mailers and shippers to the smallest home offices, Pitney Bowes delivers innovative and scalable sending technology solutions to drive more value and help businesses grow.

Let Pitney Bowes help you simplify sending. pitneybowes.com

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CONTACT INFO: COMPANY:

Rena By Quadient

PHONE:

888.444.7362

WEBSITE:

www.renausa.com

Rena By Quadient, formerly known as Rena By Neopost, may have a different name and logo, but the brand’s quality products and exceptional value remain the same.

Rena’s parent company changed its name from Neopost to Quadient earlier this year.

Rena offers an all-inclusive line of monochrome address printers. The AS-450, AS650, and AS-850 each include modern designs, an easy-to-use color touch screen, the ability to print on UV stocks, and more! They are great for any size business, including but not limited to entry-level mailers, schools, commercial printers, and packaging/ fulfillment companies.

Rena occupies space in the digital printing world as well. The Rena MACH 6 uses revolutionary technology from Memjet® and has an all-new design. The MACH 6 is capable of printing full color graphics and variable data on a variety of material, including substrates up to 3/8” thick, such as stuffed envelopes, chipboard, corrugated cardboard, folding cartons, and much more. It is great for printing long runs, but also perfect for those on-demand short runs.

Rena also offers its first toner-based system, the OKI C900 Series. Consisting of the C931 and the C942, these workhorse machines allow you to extend your inhouse printing and presentation capabilities to a whole new level. Produce stunning documents on a wide variety of stocks, plus print with white toner on the C942!

Rena is a brand of Quadient, a company that is the driving force behind the world’s most meaningful customer experiences. By focusing on four key solution areas including Customer Experience Management, Business Process Automation, MailRelated Solutions, and Parcel Locker Solutions, Quadient helps simplify the connection between people and what matters. Quadient supports hundreds of thousands of customers worldwide in their quest to create relevant, personalized connections and achieve customer experience excellence.

All of Rena’s products are designed, engineered, and manufactured in the USA with the primary focus on providing the highest quality products on the market. We invite you to learn more at www.renausa.com.

EMAIL:

sales@renausa.com

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SmartSoft Inc. is a leading provider of workflow management software, offering address correction, postal discounts, and print workflow automation software for the United States and Canada.

For over 20 years, SmartSoft has been known as one of the most trusted address validation experts in the industry, largely attributed to its unswerving commitment to great customer service and its ongoing commitment to development and innovation.

SmartAddresser 5 — All-in-One Postal Software If you want to switch to a more user-friendly and feature-rich mailing software solution, then now is a great time to try an industry leader. SmartAddresser 5 is CASS- and PAVE-certified by the USPS and easy to install and learn, so you'll be up and running in no time at all. Offering full support for the Intelligent Mail barcode, it is compatible with all the hottest printers in the industry, whether you output to inkjet or the latest digital printing systems.

AccuMail Verify Serving as an address quality firewall, AccuMail Verify is a powerful tool that gives you the ability to select and insert addresses quickly and easily during data entry.

Easily integrated into a wide range of applications, its address targeting technology automatically drills down into the possible options as you type, preventing inaccurate or incomplete data from entering your systems, and creating an ‘address quality firewall’ in the process. No more incomplete addresses, incorrect ZIP Codes, or misspelled street names. Enjoy quicker, more efficient data entry and all the benefits that more accurate data brings to your entire organization.

PressWise - Print MIS and Workflow Automation Why spend $50,000 or more trying to piece together products from different providers, only to face additional costs and frustration trying to maintain them? PressWise lets you run your shop with a single, affordable, print management solution with unlimited customer web-to-print storefronts, end-to-end digital workflow automation, and fully integrated MIS. Available cloud or self-hosted with NO long-term contracts, and browser-based for instant access-anytime, anywhere. PressWise also integrates with most existing web-to-print systems storefronts and lets you handle more orders with fewer touch points, improving productivity and maximizing your ROI.

CONTACT INFO: COMPANY: SmartSoft

PHONE:

888.227.7221

WEBSITE:

Presswise.com & SmartSoftDQ.com

EMAIL:

contact@smartsoftusa.com

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CONTACT INFO: COMPANY: SMS Direct, Inc.

PHONE:

815.524.7700

SMS Direct, Inc. Delivers Excellent Savings Via New & Pre-Owned Mailing Conveying Systems

WEBSITE:

www.smsdirectinc.com

To stay competitive, mail operations are constantly looking for ways to do more with less, and nothing helps improve margins like sourcing quality pre-owned or remanufactured equipment.

That is exactly what SMS Direct, Inc. does best! With a combined 25,000+ sq. ft of equipment to meet all their customers’ needs, they can assist with any piece of equipment that is utilized in any Mail Processing Facility of any size. By providing specialty integration of new and remanufactured mail processing equipment, SMS Direct, Inc. is uniquely equipped to offer their customers a perfectly integrated product at a substantial savings in cost.

In fact, SMS Direct, Inc. is the largest provider of pre-owned mailing equipment in the US. The key to that success is the company’s combined 200+ years of mail operations, mechanical, and technical knowledge. Along with their expertise on integration and production enhancement, SMS Direct, Inc. has the staff and inventory to help reduce the ever changing “Revenue Per Direct Labor Hour.”

Their pre-owned and remanufactured inventory includes, but is not limited to: Flowmasters, Feeder/Accumulator/Folders, Inkjet Addressing Systems, Friction Feeders, Inserters, Affixers, Bindery and Tabbing Lines.

Among the latest new equipment offered includes SMS Direct, Inc.’s very own equipment line:  The SF1 Feeder/Accumulator/Folder and  The SMS Tru-Check verification system. And most recently, the exclusive addition of the complete selection of LineMods Equipment!  August 2020 SMS Direct Inc has acquired Linemods LLC …Specializing in High Performance Conveyors & Conveying Equipment SMS Direct, Inc. is also proud to represent the industry’s finest manufacturers: MCS Product Line, ThinkInk, Straightshooter Feeders & Card Affixers, Ameritek Tabbers, Baumfolder Folding Systems, GMS Glue Units, and Postmatic Stamp Affixers.

SMS Direct, Inc. has locations near Chicago IL, Clearwater FL, and Balsam Lake WI. As always, SMS Direct, Inc. is focused and driven to exceed their clients’ expectations To learn more, call 815.524.7700 or visit www.smsdirectinc.com.

EMAIL:

rich.smith@smsdirectinc.com

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