ResMania 2025 Conference GUide E4

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CONFERENCE GUIDE

Welcome to ResMania 2025!

Our team has worked hard to put together a conference agenda and networking opportunities that will equip you to navigate this year’s remaining challenges and accelerate growth as soon as the opportunity arises. This conference wouldn’t be what it is without your support, so thank you for taking time out of your busy schedule and trusting us to deliver what we believe will be the most impactful industry conference of the year!

ResMania Events

Networking Showcase & Lightning Pitches

Join us Tuesday 3pm to 5:30pm in the Partner Lounge & ROI Bar to sample some of the region's finest beverages and tapas and for a chance to learn about new products, see demonstrations, and network with sponsors and colleagues. Arrive early for a chance to win prizes – including a trip to the spa! Don’t forget to bring your Partner Fiesta Game Card!

ROI BAR AND PARTNER LOUNGE HOURS:

Mon: Tue: Wed:

ResMania Opening Night Fiesta

MONDAY APRIL 14 | 6 - 9 PM

Join us Monday evening on the Plaza San Saba and Esparza Lawn to kick off ResMania San Antonio style with our opening night Fiesta featuring tequila, salsa and guacamole tasting and even a Texas Longhorn!

Networking Showcase & Lightning Pitches 3:00pm – 5:30pm

12:00pm - 5:00pm 8:00am - 5:30pm 8:00am - 5:00pm

ResMania Official Party

WEDNESDAY APRIL 16 | 7 - 10 PM

It wouldn’t be ResMania without an incredible party! Join us under the stars on the stunning pool decks of La Cantera Resort & Spa for an elevated night of music, networking, and excitement.

ResMania Farewell Brunch

THURSDAY APRIL 17 | 9 - 10:30 AM

ResMania festivities come to an end on Thursday morning with a Farewell Brunch on the Ballroom North Terrace. Don’t miss this chance to enjoy one last meal with your friends and colleagues as we say farewell to ResMania 2025 and our spectacular venue.

Leasing Track (San Antonio C)

Accounting Track (San Antonio D)

Miscellaneous Track (San Antonio A)

12:30 PM - 1:20 PM Resident Screening: The Ins, Outs and Surprising Details You Need to Know (All Levels)

Travis Hartinger, Western Reporting, Inc.

Laurice Neely, Western Reporting, Inc.

Affordable Track (San Antonio I)

Effective Strategies for Addressing Variances in the Accounting Tie-Out Validation (All Levels)

Jackie Hagan, ResMan

Maintenance & Facilities Best Practices - Uncovering New Opportunities for Efficiencies and Cost Savings (All Levels)

Seth Dotterer, Inhabit

Income Limit Tables, Gross Rent Change, and Unit Designations (Intermediate/Advanced)

Bobi Wiersma, CPO, CMFS, ResMan

1:30PM - 2:20PM

Understanding New Settings and Signature Package Templates: Key Changes and Best Practices (Intermediate)

Jackie Hagan, ResMan

Strengthening Payable Controls and Navigating Digital Payouts (Advanced)

Sheryl Joiner, CAM, ResMan

Bobi Wiersma, CPO, CMFS, ResMan

Utility Management: Choosing the Approach That’s Best for Your Business in Today’s Market Environment (Intermediate)

Chris Jeffries, AMS Billing

Angela Mackey, AMS Billing

Navigating Compliance Center Modules and Unit Transfers (All Levels)

Demetria Forest, CAM, COS, ResMan

2:30PM - 3:20PM Driving Insurance and Rent Payment Reporting Adoption During the Leasing Process (All Levels)

Lori Murphy, ePremium Insurance Agency, LLC

Bryce Swihart, ResMan

Mastering Payments at the Admin Level: Best Practices and Tools (Advanced)

Lauren Davis, ResMan

Navigating the Eviction Process: From Lease Compliance to Filing (All Levels)

Dana Castelvecchi, Nationwide Compliant

Karina Gray, Nationwide Compliant

Utility Allowances and Certification Workflows: Tips and Best Practices (Advanced)

Demetria Forest, CAM, COS, ResMan

3:30PM - 4:30PM*

Mastering Google Analytics 4 for Multifamily Marketers: From Event Tracking to Advanced Insights (Inter./Advanced)

Caitlyn Roe, Razz

Magical Math for Property Management (All Levels)

Victoria Cowart, PetScreening

ResMan's Ultimate Showdown (All Levels)

Lauren Davis, ResMan

Demetria Forest, CAM, COS, ResMan

Jackie Hagan, ResMan Bobi Wiersma, CPO, CMFS, ResMan

ResMan’s Affordable Online Leasing and Utilizing the Centralized Waitlist (All Levels)

Corbin du Mont, COS, CPS, TCS, ResMan

Bryce Swihart, ResMan

6:00PM - 9:00PM

ResMania Opening Night Fiesta

La Cantera Resort & Spa Plaza San Saba and Esparza Lawn

* Magical Math for Property Management is an extended

4:45pm

General Session (La Cantera Ballroom) Leadership Track (San Antonio A)

Hands On Track (San Antonio I)

Affordable - HUD (San Juan A)

Opening Keynote: Are You Ready to Elevate?

9:00AM - 9:45AM Janel Ganim, ResMan

9:45AM - 10:45AM

Guest Keynote: Moving to Great Eric Boles, The Game Changers Inc

10:45AM - 11:15AM Networking Break (Partner & Consultant Lounge)

Front Office Track (San Antonio C) Back Office Track (San Antonio D)

Affordable - LIHTC (San Juan B)

11:15AM - 12:15PM

Customer Executive Panel: The Final Stretch - Elevating Performance & Overcoming Challenges in Multifamily Housing

Ann-Marie Bomba, Strategic Properties Dan French, Excelsior

Don Miller, The Michaels Organization Janel Ganim, ResMan (Moderator)

12:15PM - 1:15PM LUNCH (Ballroom North Terrace)

1:15PM-2:00PM

2:15PM-3:00PM

3:00PM - 5:30PM

Measuring ROE - Return on Engagement

Dr. Debbie Phillips, CPM, Ph.D., The Quadrillion

Panel: The Role of AI in Leasing

Tameesha Desangles, Anyone Home Sara Hinson, CAM, AOG Living Jason Strauss, Spark Management Justin Hayward, ResMan (Mod)

Mastering Multifamily Housing Financials in ResMan

Derek Lehn, CPA, Mark-Taylor Residential, Inc. Hona Moore, CPA, Partnership Property Management Jenny Rosario, Darcorp Management Lauren Davis, ResMan (Moderator)

Bulk Renewal Mastery - Unlocking Renewal Expertise

Caroline Laws, ResMan

Are We Ever Going to Enter the HOTMA Era? (double session 1:15pm - 3:00pm)

Jenny DeSilva, COS, TaCCs, CMH, DeSilva Housing Group

Surveying the HOTMA Landscape (double session 1:15pm - 3:00pm)

Scott Michael Dunn, Costello Compliance

Market Update: Views From the Roller Coaster

Jordan Brooks, ALN Apartment Data

The Experience Economy: Unlocking the Power of Resident Satisfaction

Yvette Davis, CPM, CAS, REEP Residential Jacob Spaulding, First Choice Management Group Craig Johnson, Opiniion (Moderator)

Overcoming Insurance Challenges: How Will You Protect Your Business?

Lori Murphy, ePremium Insurance Agency, LLC

Websites Deep Dive - Getting the Most from Your Website Efficiency Tools

Mateo Quintero, Razz Caitlyn Roe, Razz

ResMania Partner & ROI Bar Networking Showcase & Lightning Round Pitches Join ResMan and our Sponsors in the ROI Bar and Partner Lounge area for an elevated networking experience!

7:00PM - 10:00PM Choose Your Own Adventure Evening Enjoy dinner with your team, with our sponsoring partners, or opt for a quiet night on your own

9:00AM - 10:00AM

10:00AM - 11:00AM

ResMania 2025 Product Roadmap Update

Corbin duMont, COS, CPS, TCS, ResMan Caroline Laws, ResMan Caitlyn Roe, Razz Bryce Swihart, ResMan (Moderator)

Shaping the Future: How You Can Make a Difference in Housing Policy

Kris Cook, CAE, NAHMA Sheri Druckman, CAPS, Legacy Partners Crystal Moya, CPM, CPO, SHCM, HCCP, LUMA Residential

Elizabeth Francisco, Inhabit (Moderator)

11:00AM - 11:30AM Networking Break (Partner & Consultant Lounge)

11:30AM - 12:15PM The Power of Centralization: Leveraging AI to Streamline Multifamily Operations

Tim McInerney, REBA Remen Okoruwa, Propexo Jenny Rosario, Darcorp Management Group Cliff Unger, Snappt (Moderator)

12:15PM - 1:15PM LUNCH (Ballroom North Terrace)

1:15PM-2:00PM

Unleasing Your Leasing Dream Team: Game-Changing Strategies for 2025

Lindsay Duffy, Asset Living

Top Multifamily Website Mistakes (and How to Fix Them!)

Tiffany Blau, AOG Living Mateo Quintero, Razz Aaron Peterson, HomeGrwn Andreina Labarca, Razz (Moderator)

Growing NOI During Challenging Times

Lloyd Cobble, CIG Communities Jenny Rosario, Darcorp Management

BudgetsPro - Turbocharge Your Skills

Caroline Laws, ResMan

Centralizing Compliance for EIV and MORs

Raychel Yaggy, ALIGN Compliance Solutions

Navigating Affordable Housing Policy in the Trump Administration and the 119th Congress

Larry Keys, Jr., NAHMA

2:15PM-3:00PM

Knocking Down the Walls: How to Create Syndergy in Your Organization

Bill Nye, CAM, CAPS, NAAEI Faculty, Bill Nye Training

Winning Renewals: Overcoming Barriers & Making It Easier for Your Team

Elizabeth Francisco, Inhabit Mary Gwyn, Apartment Dynamics

Panel: 7 Finance Trends to Consider in 2025

Tracey Beck, Apartment Dynamics Tammy Busbin, Mansermar, Inc. Jarin Dallalio, Carrollton Properties Jon Land, AvidXchange (Mod)

CRM Deep Dive: Using Data, Technology and Tactics to Optimize Lead to Lease Conversion

Joel Nulph, Anyone Home

Affordable Compliance Reporting: Tenant File and Voucher Submissions

Corbin duMont, COS, CPS, TCS, ResMan

Preparing for a LIHTC Audit

Stacy Day, HCCP, SHCM, Karen A Graham Consulting LLC

3:00PM - 3:45PM Networking Break (Partner & Consultant Lounge)

3:45PM - 4:30PM The 21 Irrefutable Laws of Leadership

Stephanie Puryear Helling, SPH Services

AI-Powered Branding: Craft Authentic, Emotional Connection in a Digital World

Amber Hurdle, Amber Hurdle Consulting

Beyond the Budget: How Reforecasting Can Unlock Hidden Revenue and Drive Performance

Elizabeth Francisco, Inhabit Rich Keaser, The Michaels Organization Jason Martinez, REEP Equity

Advanced Accounting Workshop: Mastering Accounting Trees, Reporting and Vendor Compliance

Lauren Davis, ResMan Jackie Hagan, ResMan

Cocktails & Compliance: An Affordable Housing LIVE Podcast Event!

Kendrick Coble, CAHEC Raychel Yaggy, ALIGN Compliance Solutions Rue Fox, ResMan (Co-Host) Janel Ganim, ResMan (Co-Host)

7:00PM - 10:00PM Denim & Diamonds Official ResMania Party (La Cantera Resort & Spa Pool Deck)

RESMANIA

THIRD FLOOR

ResMania couldn’t take place without the support of our sponsors. Please remember to visit all of our sponsors as you play the Partner Fiesta Game for a chance to win a $1,000 Visa gift card.

CONSULTANT SPONSORS

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