ResMania 2025 Conference GUide E4

CONFERENCE GUIDE

2025

Welcome to ResMania 2025!

Our team has worked hard to put together a conference agenda and networking opportunities that will equip you to navigate this year’s remaining challenges and accelerate growth as soon as the opportunity arises. This conference wouldn’t be what it is without your support, so thank you for taking time out of your busy schedule and trusting us to deliver what we believe will be the most impactful industry conference of the year!

Janel Ganim, ResMan Interim CEO

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ResMania Events Networking Showcase & Lightning Pitches Join us Tuesday 3pm to 5:30pm in the Partner Lounge & ROI Bar to sample some of the region's finest beverages and tapas and for a chance to learn about new products, see demonstrations, and network with sponsors and colleagues. Arrive early for a chance to win prizes – including a trip to the spa! Don’t forget to bring your Partner Fiesta Game Card!

ResMania Opening Night Fiesta MONDAY APRIL 14 | 6 - 9 PM

ROI BAR AND PARTNER LOUNGE HOURS:

Mon: 12:00pm - 5:00pm Tue:

8:00am - 5:30pm

Join us Monday evening on the Plaza San Saba and Esparza Lawn to kick off ResMania San Antonio style with our opening night Fiesta featuring tequila, salsa and guacamole tasting and even a Texas Longhorn!

Networking Showcase & Lightning Pitches 3:00pm – 5:30pm

Wed: 8:00am - 5:00pm

ResMania Official Party WEDNESDAY APRIL 16 | 7 - 10 PM It wouldn’t be ResMania without an incredible party! Join us under the stars on the stunning pool decks of La Cantera Resort & Spa for an elevated night of music, networking, and excitement.

ResMania Farewell Brunch THURSDAY APRIL 17 | 9 - 10:30 AM ResMania festivities come to an end on Thursday morning with a Farewell Brunch on the Ballroom North Terrace.

Don’t miss this chance to enjoy one last meal with your

2025

friends and colleagues as we say farewell to ResMania 2025 and our spectacular venue.

MONDAY APRIL 14 - TRAINING DAY Leasing Track (San Antonio C)

12:30 PM - 1:20 PM

Accounting Track (San Antonio D)

Miscellaneous Track (San Antonio A)

Affordable Track (San Antonio I)

Resident Screening: The Ins, Outs and Surprising Details You Need to Know (All Levels) Travis Hartinger, Western Reporting, Inc.

Laurice Neely, Western Reporting, Inc.

Effective Strategies for Addressing Variances in the Accounting Tie-Out Validation (All Levels) Jackie Hagan, ResMan

Maintenance & Facilities Best Practices - Uncovering New Opportunities for Efficiencies and Cost Savings (All Levels) Seth Dotterer, Inhabit

Income Limit Tables, Gross Rent Change, and Unit Designations (Intermediate/Advanced) Bobi Wiersma, CPO, CMFS, ResMan

1:30PM - 2:20PM

Understanding New Settings and Signature Package Templates: Key Changes and Best Practices (Intermediate) Jackie Hagan, ResMan

Strengthening Payable Controls and Navigating Digital Payouts (Advanced) Sheryl Joiner, CAM, ResMan

Bobi Wiersma, CPO, CMFS, ResMan

Utility Management: Choosing the Approach That’s Best for Your Business in Today’s Market Environment (Intermediate) Angela Mackey, AMS Billing

Chris Jeffries, AMS Billing

Navigating Compliance Center Modules and Unit Transfers (All Levels) Demetria Forest, CAM, COS, ResMan

2:30PM - 3:20PM

Driving Insurance and Rent Payment Reporting Adoption During the Leasing Process (All Levels) Bryce Swihart, ResMan

Lori Murphy, ePremium Insurance Agency, LLC

Mastering Payments at the Admin Level: Best Practices and Tools (Advanced) Lauren Davis, ResMan

Navigating the Eviction Process: From Lease Compliance to Filing (All Levels) Karina Gray, Nationwide Compliant

Dana Castelvecchi, Nationwide Compliant

Utility Allowances and Certification Workflows: Tips and Best Practices (Advanced) Demetria Forest, CAM, COS, ResMan

3:30PM - 4:30PM*

Mastering Google Analytics 4 for Multifamily Marketers: From Event Tracking to Advanced Insights (Inter./Advanced) Caitlyn Roe, Razz

Magical Math for Property Management (All Levels) Victoria Cowart, PetScreening

ResMan's Ultimate Showdown (All Levels) Lauren Davis, ResMan

Demetria Forest, CAM, COS, ResMan

Jackie Hagan, ResMan

Bobi Wiersma, CPO, CMFS, ResMan

ResMan’s Affordable Online Leasing and Utilizing the Centralized Waitlist (All Levels) Corbin du Mont, COS, CPS, TCS, ResMan

6:00PM - 9:00PM

Bryce Swihart, ResMan

ResMania Opening Night Fiesta La Cantera Resort & Spa Plaza San Saba and Esparza Lawn * Magical Math for Property Management is an extended session that will end at 4:45pm

TUESDAY APRIL 15 - CONFERENCE DAY 1 General Session (La Cantera Ballroom)

Leadership Track (San Antonio A)

Front Office Track (San Antonio C)

Hands On Track (San Antonio I)

Affordable - HUD (San Juan A)

Affordable - LIHTC (San Juan B)

9:00AM - 9:45AM 9:45AM - 10:45AM 10:45AM - 11:15AM 11:15AM - 12:15PM

Back Office Track (San Antonio D)

Opening Keynote: Are You Ready to Elevate?

Janel Ganim, ResMan

Guest Keynote: Moving to Great Eric Boles, The Game Changers Inc

Networking Break (Partner & Consultant Lounge) Customer Executive Panel: The Final Stretch - Elevating Performance & Overcoming Challenges in Multifamily Housing Ann-Marie Bomba, Strategic Properties

Dan French, Excelsior

Don Miller, The Michaels Organization

Janel Ganim, ResMan (Moderator)

12:15PM - 1:15PM

LUNCH (Ballroom North Terrace)

1:15PM-2:00PM

Dr. Debbie Phillips, CPM, Ph.D., The Quadrillion

Measuring ROE - Return on Engagement

Panel: The Role of AI in Leasing Tameesha Desangles, Anyone Home

Sara Hinson, CAM, AOG Living

Jason Strauss, Spark Management

Justin Hayward, ResMan (Mod)

Mastering Multifamily Housing Financials in ResMan Derek Lehn, CPA, Mark-Taylor Residential, Inc.

Hona Moore, CPA, Partnership Property Management

Jenny Rosario, Darcorp Management

Lauren Davis, ResMan (Moderator)

Bulk Renewal Mastery - Unlocking Renewal Expertise Caroline Laws, ResMan

Are We Ever Going to Enter the HOTMA Era? (double session 1:15pm - 3:00pm) Jenny DeSilva, COS, TaCCs, CMH, DeSilva Housing Group

Surveying the HOTMA Landscape (double session 1:15pm - 3:00pm) Scott Michael Dunn, Costello Compliance

2:15PM-3:00PM

Market Update: Views From the Roller Coaster Jordan Brooks, ALN Apartment Data

The Experience Economy: Unlocking the Power of Resident Satisfaction Yvette Davis, CPM, CAS, REEP Residential

Jacob Spaulding, First Choice Management Group

Craig Johnson, Opiniion (Moderator)

Overcoming Insurance Challenges: How Will You Protect Your Business?

Lori Murphy, ePremium Insurance Agency, LLC

Websites Deep Dive - Getting the Most from Your Website Efficiency Tools Mateo Quintero, Razz

3:00PM - 5:30PM

7:00PM - 10:00PM

Caitlyn Roe, Razz

ResMania Partner & ROI Bar Networking Showcase & Lightning Round Pitches Join ResMan and our Sponsors in the ROI Bar and Partner Lounge area for an elevated networking experience!

Choose Your Own Adventure Evening Enjoy dinner with your team, with our sponsoring partners, or opt for a quiet night on your own

WEDNESDAY APRIL 16 - CONFERENCE DAY 2 9:00AM - 10:00AM 10:00AM - 11:00AM

ResMania 2025 Product Roadmap Update Corbin duMont, COS, CPS, TCS, ResMan

Caroline Laws, ResMan

Caitlyn Roe, Razz

Bryce Swihart, ResMan (Moderator)

Shaping the Future: How You Can Make a Difference in Housing Policy Kris Cook, CAE, NAHMA

Sheri Druckman, CAPS, Legacy Partners

Crystal Moya, CPM, CPO, SHCM, HCCP, LUMA Residential

Elizabeth Francisco, Inhabit (Moderator)

11:00AM - 11:30AM

Networking Break (Partner & Consultant Lounge)

11:30AM - 12:15PM

The Power of Centralization: Leveraging AI to Streamline Multifamily Operations

12:15PM - 1:15PM

LUNCH (Ballroom North Terrace)

1:15PM-2:00PM

Tim McInerney, REBA

Remen Okoruwa, Propexo

Jenny Rosario, Darcorp Management Group

Cliff Unger, Snappt (Moderator)

Unleasing Your Leasing Dream Team: Game-Changing Strategies for 2025

Lindsay Duffy, Asset Living

Top Multifamily Website Mistakes (and How to Fix Them!)

Tiffany Blau, AOG Living

Mateo Quintero, Razz

Aaron Peterson, HomeGrwn

Andreina Labarca, Razz (Moderator)

Growing NOI During Challenging Times Lloyd Cobble, CIG Communities

Jenny Rosario, Darcorp Management

BudgetsPro - Turbocharge Your Skills Caroline Laws, ResMan

Centralizing Compliance for EIV and MORs Raychel Yaggy, ALIGN Compliance Solutions

Navigating Affordable Housing Policy in the Trump Administration and the 119th Congress Larry Keys, Jr., NAHMA

2:15PM-3:00PM

Knocking Down the Walls: How to Create Syndergy in Your Organization

Bill Nye, CAM, CAPS, NAAEI Faculty, Bill Nye Training

Winning Renewals: Overcoming Barriers & Making It Easier for Your Team Elizabeth Francisco, Inhabit

Mary Gwyn, Apartment Dynamics

Panel: 7 Finance Trends to Consider in 2025 Tracey Beck, Apartment Dynamics Tammy Busbin, Mansermar, Inc. Jarin Dallalio, Carrollton Properties

Jon Land, AvidXchange (Mod)

CRM Deep Dive: Using Data, Technology and Tactics to Optimize Lead to Lease Conversion Joel Nulph, Anyone Home

Affordable Compliance Reporting: Tenant File and Voucher Submissions Corbin duMont, COS, CPS, TCS, ResMan

Preparing for a LIHTC Audit Stacy Day, HCCP, SHCM, Karen A Graham Consulting LLC

3:00PM - 3:45PM

Networking Break (Partner & Consultant Lounge)

3:45PM - 4:30PM

The 21 Irrefutable Laws of Leadership Stephanie Puryear Helling, SPH Services

AI-Powered Branding: Craft Authentic, Emotional Connection in a Digital World Amber Hurdle, Amber Hurdle Consulting

Beyond the Budget: How Reforecasting Can Unlock Hidden Revenue and Drive Performance Elizabeth Francisco, Inhabit

Rich Keaser, The Michaels Organization

Jason Martinez, REEP Equity

Advanced Accounting Workshop: Mastering Accounting Trees, Reporting and Vendor Compliance Lauren Davis, ResMan

Jackie Hagan, ResMan

Cocktails & Compliance: An Affordable Housing LIVE Podcast Event!

Kendrick Coble, CAHEC

7:00PM - 10:00PM

Raychel Yaggy, ALIGN Compliance Solutions

Rue Fox, ResMan (Co-Host)

Denim & Diamonds Official ResMania Party (La Cantera Resort & Spa Pool Deck)

Janel Ganim, ResMan (Co-Host)

RESMANIA Session and Meeting Rooms

T H I R D F L O O R (LOBBY LEVEL) ResMan Meeting Room

ESCALATORS

SAN XAVIER

Affordable HUD Track

ResMan Meeting Room

ResMan ResMan Meeting Room Meeting Room

SAN

SAN

LORENZO

SAN JUAN A

Affordable LIHTC Track

Opiniion Meeting Room

AvidXchange Meeting Room

Snappt Meeting Room

SAN

SAN

SAN

MIGUEL B

MIGUEL A

SAN

JACINTO

GABRIEL B

SAN

GABRIEL A

CRISTOBAL

SAN

AUGUSTINE B

SAN

AUGUSTINE A

SAN JUAN B

SECOND FLOOR

General Sessions Room

Terrace B A L L OBallroom R O O MNorth NOR T H T E R R AC E

REGISTRATION LA CANTERA BALLROOM

Leadership Track

Back Office Track

ROI Bar SAN ANTONIO G

SAN ANTONIO A

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PA R T N E R & C O N S U LTA N T L O U N G E

SAN ANTONIO D

Front Office Track

Hands on Track

SAN ANTONIO C

SAN ANTONIO I

THANK YOU RESMANIA SPONSORS! ResMania couldn’t take place without the support of our sponsors. Please remember to visit all of our sponsors as you play the Partner Fiesta Game for a chance to win a $1,000 Visa gift card.

DIAMOND

SAPPHIRE

GOLD

SILVER

BRONZE

CONSULTANT SPONSORS