CONFERENCE GUIDE
Welcome to ResMania 2025! Our team has worked hard to put together a conference agenda and networking opportunities that will equip you to navigate this year’s remaining challenges and accelerate growth as soon as the opportunity arises. This conference wouldn’t be what it is without your support, so thank you for taking time out of your busy schedule and trusting us to deliver what we believe will be the most impactful industry conference of the year!
Janel Ganim, ResMan Interim CEO
ResMania Events
Networking Showcase & Lightning Pitches
Join us Tuesday 3pm to 5:30pm in the Partner Lounge & ROI Bar to sample some of the region's finest beverages and tapas and for a chance to learn about new products, see demonstrations, and network with sponsors and colleagues. Arrive early for a chance to win prizes – including a trip to the spa! Don’t forget to bring your Partner Fiesta Game Card!
ROI BAR AND SPONSOR LOUNGE HOURS:
Mon:
Tue:
Wed:
ResMania Opening Night Fiesta
MONDAY APRIL 14 | 6 - 9 PM
Join us Monday evening on the Plaza San Saba and Esparza Lawn to kick off ResMania San Antonio style with our opening night Fiesta featuring tequila, salsa and guacamole tasting and even a Texas Longhorn!
Networking Showcase & Lightning Pitches 3:00pm – 5:30pm
12:00pm - 5:00pm 8:00am - 5:30pm 8:00am - 5:00pm
ResMania Official Party
WEDNESDAY APRIL 16 | 7 - 10 PM
It wouldn't be ResMania without an incredible party! So dress to impress and join us for dinner, drinks, music, and mingling on the La Cantera Resort & Spa Pool Deck.
ResMania Farewell Brunch
THURSDAY APRIL 17 | 9 - 10:30 AM
ResMania festivities come to an end on Thursday morning with a Farewell Brunch on the Terrace. Don’t miss this chance to enjoy one last meal with your friends and colleagues as we say farewell to ResMania 2025 and our spectacular venue.
Leasing Track (San Antonio C)
Accounting Track (San Antonio D)
Miscellaneous Track (San Antonio A)
12:30 PM - 1:20 PM Resident Screening: The Ins, Outs and Surprising Details You Need to Know
Travis Hartinger, Western Reporting, Inc.
Laurice Neely, Western Reporting, Inc.
Effective Strategies for Addressing Variances in the Accounting Tie-Out Validation
Jackie Hagan, ResMan
Affordable Track (San Antonio I)
1:30PM - 2:20PM
Maintenance & Facilities Best Practices - Uncovering New Opportunities for Efficiencies and Cost Savings (All Levels)
Seth Dotterer, Inhabit
Income Limit Tables, Gross Rent Change, and Unit Designations (Intermediate/Advanced)
Bobi Wiersma, CPO, CMFS, ResMan
Understanding New Settings and Signature Package Templates: Key Changes and Best Practices (Intermediate)
Jackie Hagan, ResMan
Strengthening Payable Controls and Navigating Digital Payouts (Advanced)
Sheryl Joiner, CAM, ResMan
Bobi Wiersma, CPO, CMFS, ResMan
Utility Management: Choosing the Approach Best for Your Business in Today’s Market Environment (Intermediate)
Chris Jeffries, AMS Billing
Angela Mackey, AMS Billing
Navigating Compliance Center Modules and Unit Transfers (All Levels)
Demetria Forest, CAM, COS, ResMan
2:30PM - 3:20PM Driving Insurance and Rent Payment Reporting Adoption During the Leasing Process (All Levels)
Lori Murphy, ePremium Insurance Agency, LLC
Bryce Swihart, ResMan
Mastering Payments at the Admin Level: Best Practices and Tools (Advanced)
Lauren Davis, ResMan
Navigating the Eviction Process: From Lease Compliance to Filing (All Levels)
Dana Castelvecchi, Nationwide Compliant
Karina Gray, Nationwide Compliant
Utility Allowances and Certification Workflows: Tips and Best Practices (Advanced)
Demetria Forest, CAM, COS, ResMan
3:30PM - 4:30PM*
Mastering Google Analytics 4 for Multifamily Marketers: From Event Tracking to Advanced Insights (Inter./Advanced)
Caitlyn Roe, Razz
Magical Math for Property Management (All Levels)
Victoria Cowart, PetScreening
ResMan's Ultimate Showdown (All Levels)
Lauren Davis, ResMan
Jackie Hagan, ResMan Bobi Wiersma, CPO, CMFS, ResMan
ResMan’s Affordable Online Leasing and Utilizing the Centralized Waitlist (All Levels)
Corbin du Mont, COS, CPS, TCS, ResMan
Bryce Swihart, ResMan
Forest, CAM, COS, ResMan
6:00PM - 9:00PM
ResMania Opening Night Fiesta
La Cantera Resort & Spa Plaza San Saba and Esparza Lawn
* Magical Math for Property Management is an extended session that will end at 4:45pm
Demetria
General Session (La Cantera Ballroom) Leadership Track (San Antonio A)
Hands On Track (San Antonio I)
Affordable - HUD (San Juan A)
Opening Keynote: Are You Ready to Elevate?
9:00AM - 9:45AM Janel Ganim, ResMan
9:45AM - 10:45AM
Guest Keynote: Moving to Great Eric Boles, The Game Changers Inc
10:45AM - 11:15AM Networking Break
11:15AM - 12:15PM
Front Office Track (San Antonio C) Back Office Track (San Antonio D)
Affordable - LIHTC (San Juan A)
Customer Executive Panel: The Final Stretch - Elevating Performance & Overcoming Challenges in Multifamily Housing
Ann-Marie Bomba, Strategic Properties Dan French, ResProp Management
Don Miller, The Michaels Organization Janel Ganim, ResMan (Mod)
12:15PM - 1:15PM Lunch
1:15PM-2:00PM
2:15PM-3:00PM
3:00PM - 5:30PM
Measuring ROE - Return on Engagement
Dr. Debbie Phillips, CPM, Ph.D., The Quadrillion
Panel: The Role of AI in Leasing
Tameesha Desangles, Anyone Home Sara Hinson, CAM, AOG Living Jason Strauss, Spark Management Justin Hayward, ResMan (Mod)
Mastering Multifamily Housing Financials in ResMan
Derek Lehn, CPA, Mark-Taylor Residential, Inc. Hona Moore, CPA, Partnership Property Management
Jenny Rosario, Darcorp Management Lauren Davis, ResMan (Mod)
Bulk Renewal Mastery - Unlocking Renewal Expertise
Caroline Laws, ResMan
Are We Ever Going to Enter the HOTMA Era? (double session 1:15pm - 3:00pm)
Jenny DeSilva, COS, TaCCs, CMH, DeSilva Housing Group
Surveying the HOTMA Landscape (double session 1:15pm - 3:00pm)
Scott Michael Dunn, Costello Compliance
Market Update: Views From the Roller Coaster
Jordan Brooks, ALN Apartment Data
The Experience Economy: Unlocking the Power of Resident Satisfaction
Yvette Davis, CPM, CAS, REEP Residential Jacob Spaulding, First Choice Management Group Craig Johnson, Opiniion (Mod)
Overcoming Insurance Challenges: How Will You Protect Your Business?
Lori Murphy, ePremium Insurance Agency, LLC
Websites Deep Dive - Getting the Most from Your Website Efficiency Tools
Mateo Quintero, Razz Caitlyn Roe, Razz
ResMania Partner & ROI Bar Networking Showcase & Lightening Round Pitches
Join ResMan and our Sponsors in the ROI Bar and Partner Lounge area for an elevated networking experience!
7:00PM - 10:00PM Choose Your Own Adventure Evening Enjoy dinner with your team, with our sponsoring partners, or opt for a quiet night on your own
9:00AM - 10:00AM ResMania 2025 Product Roadmap Update
Caroline Laws, ResMan Corbin duMont, COS, CPS, TCS, ResMan Caitlyn Roe, Razz Bryce Swihart, ResMan (Mod)
10:00AM - 11:00AM Shaping the Future: How You Can Make a Difference in Housing Policy
Kris Cook, CAE, NAHMA Sheri Druckman, CAPS, Legacy Partners Crystal Moya, CPM, CPO, SHCM, HCCP, LUMA Residential
Elizabeth Francisco, Inhabit (Mod)
11:00AM - 11:30AM Networking Break
11:30AM - 12:15PM The Power of Centralization: Leveraging AI to Streamline Multifamily Operation
Tim McInerney, REBA Remen Okoruwa, Propexo Cliff Unger, Snappt (Mod)
12:15PM - 1:15PM Lunch
1:15PM-2:00PM
Unleasing Your Leasing Dream Team: Game-Changing Strategies for 2025
Lindsay Duffy, Asset Living
LivingTop Multifamily Website Mistakes (and How to Fix Them!)
Tiffany Blau, AOG Living Mateo Quintero, Razz Aaron Peterson, Former Holland Residential Andreina Labarca, Razz (Mod)
Growing NOI During Challenging Times
Lloyd Cobble, CIG Communities Jenny Rosario, Darcorp Management
BudgetsPro - Turbocharge Your Skills
Caroline Laws, ResMan
Centralizing Compliance for EIV and MORs
Raychel Yaggy, ALIGN Compliance Solutions
Navigating Affordable Housing Policy in the Trump Administration and the 119th Congress
Larry Keys, Jr., NAHMA
2:15PM-3:00PM
Knocking Down the Walls: How to Create Syndergy in Your Organization
Bill Nye, Bill Nye Training
Winning Renewals: Overcoming Barriers & Making It Easier for Your Team
Elizabeth Francisco, Inhabit Mary Gwyn, Apartment Dynamics
Panel: 7 Finance Trends to Consider in 2025
Tracey Beck, Apt. Dynamics Tammy Busbin, Mansermar, Inc. Jarin Dallalio, Carrollton Properties Jon Land, AvidXchange (Mod)
CRM Deep Dive: Using Data, Technology and Tactics to Optimize Lead to Lease Conversion
Joel Nulph, Anyone Home
Affordable Compliance Reporting: Tenant File and Voucher Submissions
Corbin duMont, COS, CPS, TCS, ResMan
Preparing for a LIHTC Audit
Stacy Day, HCCP, SHCM, Karen A Graham Consulting LLC
3:00PM - 3:45PM Networking Break
3:45PM - 4:30PM The 21 Irrefutable Laws of Leadership
Stephanie Puryear Helling, SPH Services
AI-Powered Branding: Craft Authentic, Emotional Connection in a Digital World
Amber Hurdle, Amber Hurdle Consulting
Beyond the Budget: How Reforecasting Can Unlock Hidden Revenue and Drive Performance
Elizabeth Francisco, Inhabit Rich Keaser, The Michaels Organization Jason Martinez, REEP Equity
Advanced Accounting Workshop: Mastering Accounting Trees, Reporting and Vendor Compliance
Lauren Davis, ResMan Jackie Hagan, ResMan
Cocktails & Compliance: An Affordable Housing LIVE Podcast Event!
Kendrick Coble, CAHEC Raychel Yaggy, ALIGN Compliance Solutions Rue Fox, ResMan (Co-Host) Janel Ganim, ResMan (Co-Host)
7:00PM - 10:00PM Official ResMania Party
La Cantera Resort & Spa Pool Deck
RESMANIA SITEMAP
THIRD FLOOR
SECOND FLOOR
ResMania couldn’t take place without the support of our sponsors. Please remember to visit all of our sponsors as you play the Partner Fiesta Game for a chance to win a $1,000 Visa gift card.
CONSULTANT SPONSORS
