RWR &UNIQUE_ Recrutiment Kit

Ray White Robina I Unique

It starts with you.

Ray White Robina ESTABLISHED & PROVEN Align yourself with a successful and established team. With indisputable dominance in sales volume and value in the Robina area and surrounds.

Ray White Unique EMPOWERING POTENTIAL The Unique opportunity to grow your customer base and extend your sales portfolio across the entire Gold Coast region.

LEADERSHIP

Scott Burgess CHIEF EXECUTIVE OFFICER I would like to thank you for taking the time to meet with us. Selling your property - which is often your most valuable asset - is a major life event. Therefore, engaging the services of the right agent is an important first step in the decision making process.

As a family owned business that began in 2006, our business has been built by understanding that the most important person in every transaction is you, the seller. With this in mind, it has always been and always will be vital that we look back on every sale and acknowledge that we have acted honestly and ethically and that we have done everything we could have done to achieve the best possible price.

We will always welcome your feedback and last year we were humbled by the fact that our clients rated us the number one Ray White office Internationally for Customer Satisfaction.

Once again, thank you for considering Ray White Robina. We guarantee you will receive the very highest level of communication and service and we look forward to speaking with you soon.

RAY WHITE ROBINA I UNIQUE

LEADERSHIP

Steve Mutton PRINCIPAL Steve commenced his real estate career at the age of 20 in 1992 with Ray White, Coffs Harbour. Within 18 months, Steve had achieved the accolade of No 1 Auction Lister/Seller in the group and ranked in the top 3 regional salesperson in NSW. With these and many other awards under his belt and combined with this energetic and enthusiastic approach, he joined the Ray White Corporate QLD team in the position of State Trainer.

This role propelled his Real Estate Career at turbo speeds and within 12 months Steve and his wife opened their first of 6 Ray White offices on the Gold Coast.

From 1998 – 2009 Steve grew his team to over 100 salespeople and consistently ranked as a top performing business within the Ray White Group. Steve has also spent over 7 years at another international real estate franchise group with the last 2 years in the position of General Manager – Franchise Network. Steve managed the network of almost 400 offices including residential, commercial and strategic growth teams.

In 2024 Steve returned to the Ray White Group as principal of Ray White Robina with Scott and Grant Burgess. Steve’s passion is in developing people to achieve their peak performance.

As a longtime Gold Coast local Steve has seen all market trends and his knowledge of residential, commercial, project marketing and property management is second to none.

IT STARTS WITH ‘U’

WHY YOU WILL LOVE OUR LOCATION Robina is a centrally located suburb within the Gold

retail, and recreational hubs means residents and

Coast, making it an ideal base for accessing the

visitors can reach shopping centres, theme parks,

wider area. Positioned just inland from the coastline,

and natural attractions within a short drive.

Robina offers quick connections to popular beachside

This convenient location, combined with well-

destinations like Broadbeach and Burleigh Heads, as

developed infrastructure, makes Robina a strategic

well as easy access to major transport routes such as

and highly connected part of all suburbs of the

the Pacific Motorway. Its proximity to key commercial,

Gold Coast.

YOUR JOURNEY WTH US

Associate Program Empowering, guiding, learning

E

ERGE

Expanding, developing, enhancing

Elite Performer Conference

RAY WHITE ROBINA I UNIQUE

THE DEVELOPMENT OF YOUR SALES CAREER IS A RESPONSIBILITY THAT WE ARE PROUD TO BE PART OF. Ray White’s roadmap provides a structured and

Our carefully curated sequence of training programs

tailored path for sales professionals, offers guidance

acknowledges that every career journey has its

on where to begin, and how to progress effectively as

unique starting point. These modules are strategically

your career develops. With a blend of face to face and

designed to help you build a solid foundation of

online learning opportunities across the year, we are

expertise while steering you towards the coveted

here to support your career growth.

recognition of Chairman’s Elite status.

Emerging Elite Conference

Mentor Program* Empowering, guiding, learning

PREMIER

Advancing, mastering, excelling

Chairman’s Elite Celebration

IT STARTS WITH ‘U’

RAY WHITE ‘ONE’ SYSTEM We have always strived to uphold our duty to our

4. Negotiating aggressively on group-wide

members to provide a cutting edge technology and

agreements to provide pricing advantages.

data platform that improves productivity, enhances your leadership and gives you confidence in the value

5. Providing the deepest level of technology training

of your business. Our collective commitment to build

to encourage adoption, usage and advocacy, and

and enhance our group's technology platform over the

ultimately improving service moments as you list

long term has been a critical component in building a

and selI more property.

market leading business.

6. Securing your client's data and business through We know that we will never be able to stop innovating

industry best practices and resources.

and adapting, so our platform must continue to change quickly, requiring us all to change long held

Over recent years, our investment has allowed us to

habits, and challenging us to remain financially

build and release agency tools that leverage our data

committed to its ongoing development.

and scale to create unique network advantages.

Our IT team continues to question can we do it

One System is underpinned by six core pillars: 1. Providing recruitment value by demonstrating clear digital differences to our competitors.

2. Careful selection of new applications or features so we can constantly innovate One System in specific areas we know are important or need technology improvements.

3. Integrating One System providers in a way that achieves optimal efficiency, with a strong focus on injecting our unique data sets from the Ray White Cloud into various documents, reports and systems.

RAY WHITE ROBINA I UNIQUE

better and will it differentiate us from our competitors?

We know we will never be able to stop innovating and adapting so our technology must continue to change quickly, requiring us to change long held habits and challenging the group to remain financially committed to its ongoing development.

Stockboard

Learn by EDAPP

Training Calendar

Refer

Whiteboard

Brandcentral

Support Portal

TheShop

Support Portal

Pulse

Nurture Cloud (AU)

Forsta

VaultRE

Homepass

Drive

Meet

myraywhite.com

Pricefinder

Proofpoint

Canva

Inbox

Calendar

IT STARTS WITH ‘U’

TRAINING Here at Ray White we provide an extensive array

SALES PERFORMANCE

of training programs to empower your journey

The National Performance team brings together a

as a successful sales agent.

breadth of expertise across sales performance, digital capability, leadership development and operational

READY SET GO

excellence to deliver world-class training for our

Ready Set Go is designed to provide our Queensland

network.

network with cutting-edge knowledge, actionable skills and fresh insights. The program brings together

COMPASS

inspiring keynote speakers, visionary thought leaders,

For associates and those new to industry.

and best in market learnings to equip our members

Fostering the growth of sales teams and optimising

for success in today’s evolving market and tomorrow’s

business units. Focusing on Building strong

challenges.

foundations, Nurturing client relationships and Real estate mastery.

BEST IN MARKET Our best in Market series provides opportunities

PLAN.LIST.SELL

throughout the year to hear from guests who are

Plant. List. Sell is a complete framework for running

leading the industry. From speakers like Tom Panos,

high-performing sales campaigns and building

Josh Phegan and Gavin Rubinstein these sessions

resilient, future-proof business. From foundations

provide an opportunity to hear their stories and

and pipeline management, to listing presentation

approach to be the best in market.

mastery, elite campaign management and navigating complex negotiations, the program strengthens every

LEADING LADIES

stage of the selling cycle.

Leading Ladies is an industry-wide initiative and event series designed to support, elevate and inspire women

PATHWAYS

across real estate. Through curated training sessions,

Designed for experienced agents, Premier status

panel conversations, and networking events, the

or above. Ray White’s pinnacle agent development

program creates meaningful opportunities for women

program to push our most motivated and aspiring

to learn from one another, share their journeys and

salespeople to the next level.

build lasting industry connections.

RAY WHITE ROBINA I UNIQUE

SALES MASTERCLASS Evolving market conditions demand evolving skills, and the Sales Masterclass Series provides exactly that. Delivered every Friday, this live program brings fresh content each week, blending real-time market insights with the fundamentals of high performance sales. Sessions span stock management, auction mastery, negotiation, prospecting, vendor reporting, economic updates, communication strategy and more.

PROSPECTING BOOTCAMP Real estate is a competitive business, and consistent prospecting is what separates good agents from great ones. Our Prospecting Bootcamp is an intensive, structured training and accountability program designed to keep you motivated, connected, and productive through the traditional “down season” of real estate.

DIGITAL PERFORMANCE The Digital Performance training program is designed to provide tailored, actionable training moments that seamlessly integrate technology into the core workflows of prospecting, efficient buyer and vendor management, compelling listing presentations, and the strategic creation of powerful consumer communication channels.

IT STARTS WITH ‘U’

ADMINISTRATION & SUPPORT OFFICE MANAGER 

Liaising with vendor in regards to VPA payments



Liaising with nominated conveyancer for Form 1 management (ordering and follow up)



Creating contract (private treaty and auction, if applicable)



Addendum and variations to SAAs and addendum to contract executions



Sending completed contract and Form 1 to vendor and purchaser to initiate cooling off

CAMPAIGN MANAGER 

Manages the listing to live process



Booking photos, organising script, creating signboard, brochures and DLs



Liaising with vendor when property is live, and posting on social media



Request agent reviews



Settlement gift ordering and distribution

MARKETING & GRAPHIC DESIGN 

Property Marketing Materials: Designing compelling brochures & flyers



Digital & Social Content: Creating social media graphics, email signatures, and online ad campaigns for platforms



Imaging & Content Strategy: Retouching photos, designing presentations, and creating pre-listing kits

FINANCE MANAGER 

Handles the under contract to settlement process



Process property from cooling off to under contract, unconditional and settled



Liaises with conveyancer and brokers throughout this process



Payroll/pays out commission



Invoices for business

RAY WHITE ROBINA I UNIQUE

IT STARTS WITH ‘U’

EVENTS & RECOGNITION Recognition is an integral part of the fabric that

teams are valued for their contributions through our

makes up the Ray White network.

Performer, Business Leader, Property Management and Tony Fountain programs.

Our events team of three create events that deliver

Throughout the year, we deliver awards, retreats,

industry leading, high quality experiences that provide

forums, and tailored programs designed to showcase

a family experience akin to the reputation of

success and connect peers across the network.

Ray White as a company. We aim to create

By combining local leadership, national guidance,

opportunities to showcase our top performers,

and community engagement, we make recognition

empower those wanting to grow to reach their goals,

visible, meaningful, and consistent.

and provide an environment to learn from peers from all areas of the network.

Across Australia and New Zealand, our team provides guidance, frameworks, and data-driven insights to

Our recognition team works across every

ensure every achievement is acknowledged fairly and

market to ensure each milestone is celebrated

impactfully. Our commitment is simple: to highlight

and acknowledged. Using clear benchmarks and

the people and performance that strengthen our

consistent criteria, we highlight achievement,

network and uphold the standards that define us as

reinforce high standards, and ensure people and

the market leaders.

RAY WHITE ROBINA I UNIQUE

QUEENSLAND RECOGNITION EVENTS Our Queensland recognition events have been built to celebrate the achievements of our Alan White Elite and Chairman’s Elite performers, business leaders, property managers and members who are celebrating significant tenure.

This program provides a unique experience that is proportionate to our member’s efforts.

IT STARTS WITH ‘U’

TESTIMONIALS

Jon Paul Independent Contractor -Licensed Real Estate Agent I’ve had the opportunity to work overseas and across Australia with small businesses, large multinational resort chains, and family-run operators. But despite the scale or the flashy facilities, what has kept me at Ray White Robina for the past 20 years comes down to something much more meaningful.

It’s the people, the culture, the strength of the brand, and the ongoing training and support we receive every day. That genuine commitment to growth, professionalism, and community is what truly sets us apart.

Karyn O'Dea Independent Contractor -Licensed Real Estate Agent When I joined Ray White Robina 15 years ago, I was looking for a business that would support my growth, challenge me, and provide the foundation for a longterm career. What I found was so much more.

The leadership, systems, and culture at Ray White Robina have helped me achieve results I never imagined possible. During my time here, I’ve progressed to the Top 1% internationally within the Ray White network, become one of the leading agents on the Gold Coast, and built a business that now helps 80 to 100 families each year.

What truly sets Ray White Robina apart is the culture. There is genuine support, collaboration, and shared knowledge, with people who genuinely want to see each other succeed.

The business has also encouraged strong community involvement through partnerships with local schools, sporting clubs, and organisations - something that has become one of the most rewarding parts of my career.

Looking back, joining Ray White Robina was one of the best decisions I’ve ever made. It has allowed me to build a career and business I’m incredibly proud of.

RAY WHITE ROBINA I UNIQUE

TESTIMONIALS

Orren Topolansky Independent Contractor -Licensed Real Estate Agent I have proudly operated my business under the Ray White Robina banner for the past 10 years, and during that time I have found the support, leadership, and culture to be exceptional. The office provides a strong support network that allows agents to focus on delivering outstanding results for their clients while continually growing their businesses.

The systems, technology, training, and marketing resources offered through the Ray White franchise are among the best in the industry and have played a significant role in helping me build one of the leading real estate businesses in the suburb. Combined with a collaborative team environment and forwardthinking leadership, Ray White Robina has provided the ideal platform for long-term success.

I am grateful for the opportunities, support, and trust that have enabled me to grow both professionally and personally over the past decade.

Katy MacDermott Growth Executive As a Business Development Manager at Ray White Robina, my role involves helping property owners maximise the performance of their investments while connecting them with exceptional property management services. Working at Ray White Robina has provided me with an incredible platform to grow both professionally and personally.

The support, training, and leadership within the business have helped me build strong industry knowledge, develop meaningful client relationships, and deliver outstanding results for my clients. Being surrounded by a collaborative team culture and industry-leading systems has given me the confidence and resources to excel in my role, while knowing I have the backing of a company genuinely invested in my success.

IT STARTS WITH ‘U’

SUMMARY At Ray White Unique and Ray White Robina, we’re building a team of driven agents who want more support, more opportunity, more growth, and more success.

Whether you’re an established performer or an agent ready to break through to the next stage, you’ll be backed by: 

Industry-leading training and mentorship



Powerful systems and marketing



A high-performance culture



Quality lead generation and database support



A collaborative team that celebrates success



If you’re ambitious, motivated, and ready to align yourself with a market-leading brand, now is the time to make your move.

Join a business where your success is the priority.

Contact us today for a confidential conversation about your future with Ray White Unique and Ray White Robina

Steve Mutton Principal 0412 726 212

Scott Burgess Chief Executive Officer 0413 124 007

RAY WHITE ROBINA I UNIQUE

IT STARTS WITH ‘U’

RAY WHITE UNIQUE

At Ray White, our people are our greatest investment.

IT STARTS WITH ‘U’

Ray White Robina I Unique 07 5593 2088 www.raywhiterobina.com.au

We bring the whole team

90 Day Success Plan RAY WHITE ROBINA RAY WHITE UNIQUE

New goals don’t deliver new results. New lifestyles do.

And a lifestyle is a process, not an outcome.

For this reason, all of your energy should go into building better habits, not chasing better results.

James Clear (Atomic Habits)

DAY 1 Schedule

Welcome TO THE RAY WHITE ROBINA FAMILY THANKS FOR JOINING US, WE ARE THRILLED TO HAVE YOU ON BOARD. TODAY WE HAVE THE BELOW SCHEDULE TO GET YOUR SETTLED IN.

9.00AM

Onboarding setup with Carol • Re-skin of your open board • Business Cards “Non Image” or “Image” have been ordered • Professional images to be booked in if discussed with you (and your Associate if applicable)

10.00AM

Process with your Administrator

10.30AM

Contracts Processing - Pia Bevacqua, contracts.robina@raywhite.com

11.00AM

Marketing with Aimee Thompson, marketing.robina@raywhite.com

11.00AM

Business Development Growth - Katy MacDermott, katy.macdermott@raywhite.com

11.30AM

Lincoln Hughes from Realestate.com - we will speak with Lincoln about bringing across your reviews during this meeting and also run through the Ignite Platform.

Below is some information you will find helpful. It will make day-to-day processes much smoother as you settle in:

GMAIL As part of getting setup we will need to download the OKTA app from the app store.

You are provided with a Ray White Gmail account which you’ll use for all work-related communication.

It’s our primary channel for updates from the team, client correspondence, calendar invites, and access to Google Drive resources and fun!

Username (Enter your email) Password (Enter your password).

PRINTER CODE Code is TBC. Enter Code to print, copy and scan to your email TOOLS Realworks - used for preparing real estate forms and documentation. If an IC - your templates have already been setup with your Company information Docusign - Used for sending and receiving digital signatures. We will also have this account authenticated to your Administrator Active Pipe - We will go through the trails that are auto setup and I have forwarded a copy of these to your email for reference Nurture Cloud- Our Customer Relationship Management (CRM) system for trackign leadings, managing client communication.

R AY W H I T E R O B I N A G R O U P & U N I Q U E G R O U P

3

TRAINING & LEARNING – RAY WHITE ED APP There are some excellent training videos available for Vault, Pricefinder, through Ray White’s Ed App, which you can access using your Ray White email and email password. This is on the One System landing page.

There is some valuable information that you can use to commence your knowledge base.

These cover everything from systems and processes to best practices, and are a great way to get familiar with tools and workflows at your own pace.

PROCESSING A NEW LISTING Once the Form 6 is signed, your administrator will need the New Listing Onboarding 2026 Form completed.

This form may seem quite detailed, but it’s designed that way to avoid back-and-forth down the line, covering everything from when signboards need to be installed to the listing live date, how the VPA is being paid, and more. We will go through this together.

PROCESSING A FULLY EXECUTED CONTRACT When you have a fully executed contract, please ensure you complete the Sales Contract Details Form before submitting it for processing. Our contracts administrator is Pia Bevacqua, her email is contracts. robina@raywhite.com This form gives Pia everything she needs to send the contract to solicitors and begin the processing an executed contract workflow smoothly right through to settlement.

RESIDENTIAL SALES STAFF FOLDER You have your own designated personal folder (shared with the admin team). It is located on Google Drive.

(See the link to the Agent folder).

Inside, you’ll also find a great resource, a comprehensive collection of template letters for all kinds of scenarios if you’re looking for inspiration or guidance.

RESIDENTIAL PROPERTY FOLDERS All live and archived listing folders for the office (once sold) are also stored in Google Drive, under the Residential Property Folders section.

ONE SYSTEM TRAINING We will go over this together.

OFFICE ENTRY We will go over this once you have settled in.

CALENDAR Office & Corporate Training.

Note these have already been added into your Gmail Calendar YOUR TEAM Carol Birrell - Operations Manager / Executive Assistant to Steve Mutton and Scott Burgess carol.birrell@raywhite.com Debbie Carter - Financial Officer / Payroll / Human Resources - accounts.robina@raywhite.com Value Team Administrator ( Name & Email) Pia Bevacqua - Contracts Administrator - contracts.robina@raywhite.com Katy MacDermott Business Development Manager katy.macdermott@raywhite.com 0431 325 726 Most importantly, you have joined an amazing office and team at Ray White Robina.

Thanks Carol.

90 DAY Success Plan Begins here

Ray White Robina/Unique 90 DAY SUCCESS PLAN.

Agent First and Last Name

Start Date

Signature

Steve Mutton Signature

MONTH ONE

PRIOR TO START DATE.

6

1.

Sign contract.

2.

Acknowledge the Ray White Robina policy & procedures booklet.

3.

Personal photos booked in.

4.

Personal bio booked or completed.

5.

Schedule onboarding date/time with Admin.

6.

Book introduction date/time with Steve Mutton.

7.

Complete admin onboarding process

9 0 D AY S U C C E S S P L A N

DAY ONE.

1.

One-on-one with Steve Mutton. Discuss the 90 Day Success Plan and COMMIT.

2.

Set up desk.

3.

Set up email signature.

4.

Accept OFFICE LEVEL calendar events (weekly routine)

5.

Added to relevant group chats.

6.

Office tour and team introductions.

7.

Key Introductions • Brokers - Finance • Property Management - BDM Katy • Property Management Team Leader - Jamie • Administration and Marketing • Contracts Pia

8.

Download and activate office apps/platforms on your smartphone, laptop and other devices.

• Nurture Cloud • Pulse • VaultRE Admin will Assist.

9.

Set up your Social Media profiles.

Facebook Instagram LinkedIn Tiktok Google Business

• • • • •

GOAL - Grow your accounts by 50 real followers by the end of the month.

WEEK ONE.

1.

Set 6 month GCI target with Steve Mutton.

2.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone, social network contacts • •

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

3.

4 x 45-minute call sessions daily - Database.

4.

Minimum of 1 Social Media post per weekday. Welcome to Ray White Robina

5.

One-on-One with Steve Mutton at the end of the week.

6.

Attend Auctions if applicable.

Self Driven NURTURE CLOUD Training Session content HERE

MONTH ONE

WEEK TWO. Goal: To demonstrate proficiency in key areas.

WEEK THREE. Goal: To demonstrate proficiency and move into growth mode.

8

1.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contacts.

• •

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

2.

3 x 45-minute call sessions daily.

3.

Minimum of 1 Social Media post per week day.

4.

Attend Auctions if applicable.

• Sit in on a negotiation with the auctioneer • Sit in on contract write-up with Steve Mutton

5.

Demonstrate basic proficiency - NURTURE CLOUD.

1.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contacts.

• •

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

2.

3 x 45-minute call sessions daily.

3.

Minimum of 1 Social Media post per week day.

4.

Have 2 x face to face buyer appointments

5.

Attend 3 x OFI’s this week.

9 0 D AY S U C C E S S P L A N

MONTH ONE

WEEK FOUR. Goal: To demonstrate proficiency and move into growth mode.

1.

One-on-one with Steve and Scott • Discuss prospecting plan

2.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contacts.

• •

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

3.

3 x 45-minute call sessions daily.

4.

Minimum of 1 Social Media post per week day.

5.

Review social followers - target of 50 + per platform.

6.

2 face-to-face buyer appointments

7.

Attend 3 x OFI’s this weekend

PROGRESS CHECK-IN

MONTH ONE MILESTONES.

1.

Is a team player and reflects the Ray White Robina values.

2.

Routine-driven

3.

Review GCI target and adjust accordingly. Focus on becoming a volume business

4.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contracts A MINIMUM OF 15 X APPRAISALS LOGGED INTO NURTURE CLOUD PER MONTH

5.

Working with 3-5 hot buyers at any time.

6.

50+ real followers per social media platform.

R AY W H I T E R O B I N A G R O U P & U N I Q U E G R O U P

9

MONTH TWO

WEEK ONE. Goal: Strengthen proficiencies and power up growth mode.

WEEK TWO. Goal: Strengthen proficiencies and power up growth mode.

WEEK THREE. Goal: Strengthen proficiencies and power up growth mode.

1.

One-on-one with the Steve Mutton.

Discuss prospecting plans and tweak targets where required.

2.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contacts.

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

3.

3 x 45-minute call sessions daily

4.

Minimum of 1 Social Media post per weekday.

5.

Take a senior agent for breakfast or lunch who excels in an area you find challenging and pick their brains.

6.

Goal = 5 x face to face appraisals and/or listing appointments and 5 x buyer appointments.

1.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contacts.

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

2.

3 x 45-minute call sessions daily

3.

Minimum of 1 Social Media post per weekday.

4.

Goal = 5 x face to face appraisals and/or listing appointments and 5 x buyer appointments.

1.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contacts.

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

2.

3 x 45-minute call sessions daily

3.

Minimum of 1 Social Media post per weekday.

4.

Continue your appetite for knowledge with real estate mentor/s of your choice.

5.

10

Goal = 5 x face to face appraisals and/or listing appointments and 5 x buyer appointments.

9 0 D AY S U C C E S S P L A N

MONTH TWO

WEEK FOUR.

1.

One-on-one with Steve Mutton.

Goal: Strengthen proficiencies and power up growth mode.

2.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contacts.

TARGET - 5 X LOGGED APPRAISALS PER WEEK MINIMUM OF 15 X LOGGED APPRAISALS PER MONTH

3.

3 x 45-minute call sessions daily

4.

Minimum of 1 Social Media post per weekday.

5.

Attend a reserve set meeting with a senior agent.

6.

Goal = 5 x face to face appraisals and/or listing appointments and 5 x buyer appointments.

PROGRESS CHECK-IN

MONTH TWO MILESTONES.

1.

Signed off by Steve as proficient at prospecting and is routine driven.

2.

Review GCI target and tweak accordingly

3.

Book appraisals in Nurturecloud and generates appointments.

4.

Good knowledge of company strengths for winning listings

5.

Looking closely at the ratios from your prospecting and seeing where your can improve.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contracts A MINIMUM OF 15 X APPRAISALS LOGGED INTO NURTURE CLOUD PER MONTH

6.

A team player. Engaged in team culture.

R AY W H I T E R O B I N A G R O U P & U N I Q U E G R O U P

11

MONTH THREE

12

WEEK ONE.

1.

Goal: Strengthen proficiencies and power up growth mode.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contracts A MINIMUM OF 15 X APPRAISALS LOGGED INTO NURTURE CLOUD PER MONTH

2.

3 x 45-minute call sessions daily.

3.

1 Social Media post per weekday.

4.

Review your prospecting plan with Steve.

5.

Take a senior agent for breakfast or lunch who excels in an area you find challenging and pick their brains.

7.

Goal = 5 x face to face appraisals and/or listing appointments and 5 x buyer appointments.

WEEK TWO.

1.

Goal: Strengthen proficiencies and power up growth mode.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contracts A MINIMUM OF 15 X APPRAISALS LOGGED INTO NURTURE CLOUD PER MONTH

2.

3 x 45-minute call sessions daily.

3.

1 Social Media post per weekday.

4.

Book 5 face-to-face buyer appointments.

5.

Roleplay weaknesses.

6.

Goal = 5 x face to face appraisals and/or listing appointments and 5 x buyer appointments.

WEEK THREE.

1.

Goal: Strengthen proficiencies and power up growth mode.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contracts A MINIMUM OF 15 X APPRAISALS LOGGED INTO NURTURE CLOUD PER MONTH

2.

3 x 45-minute call sessions daily.

3.

1 Social Media post per weekday.

4.

Book 5 face-to-face buyer appointments.

5.

Roleplay weaknesses.

6.

Goal = 5 x face to face appraisals and/or listing appointments and 5 x buyer appointments.

9 0 D AY S U C C E S S P L A N

MONTH THREE

WEEK FOUR.

1.

Goal: Strengthen proficiencies and power up growth mode.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contracts A MINIMUM OF 15 X APPRAISALS LOGGED INTO NURTURE CLOUD PER MONTH

2.

3 x 45-minute call sessions daily.

3.

1 Social Media post per weekday.

4.

Book 5 face-to-face buyer appointments.

5.

Roleplay weaknesses.

6.

Find a mentor/partner for accountability going forward (regulare calls or catch ups)

PROGRESS CHECK-IN

MONTH THREE MILESTONES.

1.

DAILY TARGET = 20 x “Connects” per day beginning with your personal networks and phone contracts A MINIMUM OF 15 X APPRAISALS LOGGED INTO NURTURE CLOUD PER MONTH

2.

Review GCI target and tweak accordingly

3.

Min. 2 x sales per month ongoing.

4.

Consider an accountability partner from Ray White Robina.

5.

Looking closely at the ratios from your prospecting and seeing were you can improve.

6.

A promoter/champion of the Ray White Robina culture and brand.

R AY W H I T E R O B I N A G R O U P & U N I Q U E G R O U P

13

Key Learnings During 90 Days T R A I N I N G I T E M S T O B E C O M P L E T E D I N 9 0 D AY S

14

1.

Learn our agency agreement, VPA and all administration proccesses.

2.

Learn our multi-offer/deadline sale policy. Discuss with Steve Mutton.

3.

Thoroughly proficient with the NURTURECLOUD app.

4.

• • • •

Proficient in listing presentations Handling marketing objections Defending fees dialogues Completing agency agreements

5.

• • • •

Proficient in taking Offers Registering buyers for auction Letters of offer Docusign process

6.

I have attended corporate training

9 0 D AY S U C C E S S P L A N

Shop 29, 86 Robina Town Centre Drive Robina, QLD 4226 +61 (7) 5593 2088 robina.qld@raywhite.com

What is the Ray White difference?

Whether it’s creating a showstopping property video, or just sharing your property with our current active buyers; when you list with Ray White, we don’t just bring one agent, we bring the whole team.

We bring NurtureCloud NurtureCloud empowers Ray White agents to achieve maximum efficiency and success for their clients. This technology is unlike anything else in the market right now.

We bring Economic insights Ray White Economics delivers exclusive insights and real-time analysis, helping you make smarter decisions when selling.

REAL-TIME DATA DELIVERED YOUR WAY

SMART CALLS

INDUSTRY-LEADING INSIGHTS

SMART BUYER MATCH

RESEARCH DONE FOR YOU

SMART REAL-TIME REPORTING

We bring remarkable customer service From staging to moving services, Concierge offers an end-to-end seamless vendor experience.

We bring scale CONNECT WITH 17,500+ AGENTS, ACROSS 1,000+ OFFICES, BRINGING YOU 80,000+ BUYERS EVERY WEEKEND

EXCLUSIVE TO RAY WHITE SEAMLESS MOVING SERVICE WITH TRUSTED TOP-RATED PROVIDERS 100+ SPECIALISTS READY TO ASSIST

We bring exposure 2X LISTING SHARE RAY WHITE VS COMPETITORS

Scan to see how we bring the whole team.

3.7M ANNUAL RAYWHITE.COM VISITORS #1 REAL ESTATE’S MOST GOOGLED BRAND

NURTURECLOUD We bring cutting-edge technology.

NurtureCloud empowers Ray White agents to achieve maximum efficiency and success for their clients. This technology is unlike anything else in the market right now.

With your very own Property Portal, real-time reporting and features such as Smart Buyer Match, this operating system finds the hottest buyers in the market for your property and lets you track your property in the way you’ve come to expect with modern apps.

We bring more connections.

Using leading technology like Smart Buyer Match and Australia’s largest database of real estate customers, we match the best possible buyers to your property based on their activity, interest and intent, leading to faster sales and better results.

Talk to your Ray White agent about the genuine buyers they have for your home in Australia‘s biggest and most sophisticated database.

We bring transparency.

From the moment your property is listed, you can see in real time how the campaign is progressing in your very own Property Portal.

You’ll get full transparency on your property journey from the moment you list, including marketing progress and open home reporting, to help you make well equipped decisions. Tune into updates on buyer feedback, comparable sales and planned events, keeping you in the loop every step of the way.

Seven reasons why you should sell with Ray White We bring a competitive advantage

We bring transparency

We bring the largest buyer database in the country, matching the best possible buyers to your property.

From the moment your property is listed, you can see in real time how the campaign is progressing in your very own Property Portal, helping you make well equipped decisions. Tune into updates on buyer feedback, comparable sales and planned events, keeping you in the loop every step of the way.

We bring cutting edge technology NurtureCloud, an exclusive Ray White system, empowers Ray White agents to achieve maximum efficiency and success. With a Property Portal, real-time reporting and Smart Buyer Match, we find the hottest buyers in the market for your property and help you track your property through the whole journey.

We bring the strongest share of media Ray White is the go to for market commentary and data by every media outlet in Australia and New Zealand, dominating the media with 43% share of voice compared to others in the industry.

We bring more exposure Your property deserves the spotlight. We don’t just list your property, we put it in front of more eyes than anyone else. Backed by more listings, more website views, and the most searched real estate agency in Australia, we give your property unmatched visibility.

We bring unrivalled results with luxury properties At Ray White, we bring 2.4x more luxury properties over $5 million than any other real estate group across Australia and New Zealand.

We bring the whole team We don’t just bring local market knowledge, we bring the collective relationships of every Ray White agent across Australasia and internationally, connecting with 80,000+ buyers every weekend. It’s local expertise, backed by international strength.

Ray White Recognition Levels Our Premier, Alan White Elite, and Chairman’s Elite Performers, are a beacon to our group and the wider industry.

They recognise excellence in performance and customer service, and inspire our members to achieve things that they often thought were impossible.

CRITERIA

PREMIER

ALAN WHITE ELITE

CHAIRMAN’S ELITE

Commission

$450,000

$900,000

$1,800,000

Number of Sales

30+sales ($300,000)

60+sales ($600,000)

120+sales ($1,200,000)

(Minimum commission)

We are committed to ensuring that our recognition program rewards outstanding individual achievements and the contributions of those who lead and inspire their teams.

My Favourite Things!

GETTING TO KNOW YOU AT RAY WHITE ROBINA

Welcome to Ray White Robina! We’re thrilled to have you join our team. We believe every person brings something special to the group, so we’ve put together this fun and friendly questionnaire to help us get to know you. From your favourite foods to your weekend escapes, your answers will help us build a stronger, more connected team culture. There’s no pressure just answer what you’re happy to share, and feel free to leave anything blank.

Personal Information & Favourites About You

Food & Drinks

1. Full Name

6. Favourite Food or Snack

2. Preferred Name/Nickname

7. Favourite Drink (Coffee, Tea, Soft Drink, etc.)

3. Your Birthday (Day and Month)

8. Favourite Alcoholic Beverage

4. Your Birthday (Day and Month)

9. Favourite Cuisine (e.g., Italian, Thai, etc.)

5. Something Interesting or Fun Fact About You

10. Favourite Restaurant or Cafe

This section helps us get to know your personal preferences and favourites. Understanding these details allows us to make your experience with our team more personalised and enjoyable. Whether it's celebrating your birthday with your favorite treats or knowing how to address you comfortably, these small details help build stronger connections within our team. Food and drink preferences are especially helpful when planning team events or selecting catering options that everyone can enjoy.

Personal Identity Your name and how you prefer to be addressed forms the foundation of our professional relationship.

Important Dates Knowing your birthday allows us to celebrate you at the right time and make you feel valued.

Culinary Preferences Understanding your food and drink preferences helps us create enjoyable shared experiences.

Leisure & Entertainment Preferences Your life outside of work shapes who you are as a person and colleague. At Ray White Robina we value work-life balance and believe that understanding your interests helps us foster a more connected team environment. Whether you’re an avid reader, music enthusiast, sports fan, or world traveler, sharing these aspects of your life allows colleagues to find common ground and build meaningful relationships beyond professional interactions.

Entertainment & Culture

Travel & Recreation

11. Favourite TV Show or Movie

16. Favourite Place You’ve Traveled To

12. Favourite Book or Author

17. Dream Travel Destination

13. Favourite Singer or Band

18. Preferred Holiday Style (Beach or Bush, 5-Star or Under the Stars)

14. Favourite Type of Music 19. Favourite Season (Summer, Winter, etc.)

15. Favourite Sport or Team 20. Ideal Way to Spend Your Weekend

Hobbies and Interests

Travel Preferences

Entertainment Choices

Sharing your favourite activities outside of work gives us insight into what energises and inspires you.

This information helps us plan team-building activities that everyone can enjoy and provides conversation starters for building stronger relationships.

Your travel experiences and aspirations tell us about your sense of adventure and cultural interests. Understanding these preferences can spark interesting conversations and potentially lead to shared travel tips or experiences among team members.

The books, music, and shows you enjoy reveal aspects of your personality and provide commonground for buildingconnections.

These shared interests often become thefoundation for meaningfulworkplace relationships that enhance collaboration.

Family, Lifestyle & Personal Details This final section explores the aspects of your life that make you uniquely you 3 from family structures and traditions to personal aspirations and preferences. At Ray White Robina we recognise that our team members have rich, multifaceted lives outside the workplace. Understanding these elements helps us be more considerate of your individual circumstances and creates opportunities for authentic connections among team members.

Family & Traditions

Travel & Recreation

21. Do You Have Pets? (please include names and types)

26. Favourite Hobby /Activity Outside Work

22. Favourite Animal

23. Partner Name

24. Do You Have Children? (please include names and ages if comfortable)

25. Family or Personal Traditions You Enjoy

27. Preferred Gift Card or Store

28. Any Special Dislikes or Things to Avoid (allergies, dietary preferences)

29. Personal Goals or Interests You’re Currently Pursuing

30. One Thing You’d Like the Team to Know About You

31. Favourite Dessert or Sweet Treat

Thanks for taking the time to share a bit about yourself. We’ll use this information to make sure you’re celebrated, understood, and welcomed as part of our Ray White Robina family. Understanding your personal preferences helps us create a more inclusive environment that respects individual differences. Whether it’s being mindful of food allergies during team lunches, celebrating your accomplishments in ways that are meaningful to you, or supporting your personal and professional goals, these details matter to us. We’re looking forward to getting to know the real you 3 so feel free to have fun with it!

CONJUNCTIONAL AGENCY DETAILS

Ray White Robina I Unique - Partnership Proposal Full Name of Key Person

Home Address

Postal Address

Company Name and Trading Name if applicable

ABN

GST Registered Yes

No

(Must be GST registered)

Start Date of the Agreement

Real Estate Agent Licence Number and Expiry (Please also attach copy of the Licence)

Company Real Estate Licence Number and Expiry (Please also attach copy of the Licence)

PI and PL Insurance Company , Policy Number and Expiry (Please attach “Certificates of Currency” for both policies - you may need to reach out to your insurance company for these.)