Meet Your BDM
My name is Gerdi, and I bring over six years of experience in the real estate industry, starting in Property Management before progressing into a Business Development Manager role My passion for property began with a long-standing interest in interior design, which naturally evolved into a career I am deeply committed to Over the years, I’ve developed a strong understanding of the market, allowing me to provide clear, strategic advice and deliver consistent results for my clients
Honest, direct, and solutions-focused, I pride myself on clear communication and a no-nonsense approach - ensuring my clients always know where they stand My dedication to excellence was recognised in 2025 when I was awarded REINT BDM of the Year, reflecting my commitment to achieving the best outcomes
“I believe in being transparent, proactive, and results-driven - giving you the confidence that your investment is in the right hands ”
Meet
The Team
What are our clients saying?
“Excellent, professional and respectful I had a very positive experience working with Gerdi She was extremely professional, respectful, and handled everything with a calm and composed attitude Her communication was clear and timely throughout the rental application process ”
A D A M
“Our property manager Leia Pipers is just amazing! She is very attentive, thoughtful, and responsive, and how she manages our properties shows she does care! With great communication skills and a thorough working approach, she has assured us that our properties are all well looked after by Ray White Mooloolaba We would highly recommend Leia and her team Well done and thank you!”
J O Y
“Kayla Murphy - You are a treasure Thank you for the many calls on your time to look after our property - all handled in a timely, courteous and friendly manner Your follow up on the many items you had to deal with is greatly appreciated ”
J A M E S
“Nekeya has been managing our rental property and has provided an amazing service She is very efficient provides good communication and has been great to work with ”
S A R A H
“I have used multiple agents in Sunshine Coast to manage the investment properties Then we settled down with Ray White Mooloolaba Leia is the best agent we have met there She is very efficient, responsive and cares about client's need on detail level as well We are very happy with her ”
A N D Y
“Ashley Ball manages our property with such care and professionalism that she gives us complete peace of mind Nothing is ever too much trouble for her ”
B O Y C E & K A T E
“Thank you Nekeya for your wonderful support in establishing our first property investment that you manage Incredibly easy to communicate with and a real feeling of trust ”
J A S O N
“I live 7 hours from my investment, but knowing Ash Ball is overseeing the property, I sleep easy Inspections are regular and informative, quickly organises maintenance as required or a 2nd quote If I have any questions they are always answered professionally and promptly ”
M U R R A Y
“I've been thoroughly impressed with Ray White Kawana Waters as my property management team, their service has been nothing short of excellent Special mention goes to Nekeya Ross, who has been phenomenal in every interaction Her communication is always timely and thorough, and she consistently takes the initiative to anticipate needs and build a solid, stress-free foundation for property investors like me If you're looking for a reliable, proactive manager on the Sunshine Coast, she's the one!”
C A Y D E N
“Great Service Gerdi was quick to respond to calls and emails - you can tell she has a wealth of experience in what she does and I felt very confident that I would end up with the best outcome with Gerdi managing the process She has now handed the reins to her PM who has made a great first impression Communication has been top notch ”
J E S S I C A
Why Ray White?
Ray White is proud to be a family owned and led group since 1902 Our unwavering mission is to foster profound pride in every relationship and transaction we undertake
The Ray White Coastal Living Network on the Sunshine Coast consists of 5 offices and collaboratively we have become the area ’ s leading agency Our market reach, advanced technology, cutting-edge advertising and exceptional service is what sets us apart
Local experts, working for you.
We take great pride in our team of highly skilled property managers and assistants, who are committed to protecting and maximizing your investment With extensive knowledge of the rental market, proactive problem-solving skills, and a genuine passion for property management, they ensure your property is in the best hands
We trust them because they treat every property as their own prioritizing tenant satisfaction, minimizing vacancies, and optimizing returns for our clients
Our strong market presence means buyers and tenants come to us first With prime locations in the thriving Birtinya/Oceanside precinct and the iconic Mooloolaba Beach, we offer unparalleled visibility for a real estate agency in the area
Beyond property management, we have dedicated specialists to assist with every aspect of your real estate journey From securing the right home loan and insurance to professionally managing your investment property and handling utility transfers when it’s time to move, we ’ ve got you covered
At the heart of our business is a commitment to exceptional service We take pride in being the most customer-focused real estate agency in the market, ensuring that every transaction reflects our dedication to excellence
Our service, your investment.
Choosing to have your property professionally managed is a big commitment. Whether it’s your first property, the family home or part of a growing investment portfolio, we know how important it is for you to know your asset is being looked after to the highest standard
What is most important to you?
Every investor has different investment strategies and reasons for investing - we’d like to understand this scope so we can achieve the best result and work towards this with you.
These are questions to consider prior to in depth discussions with us:
How did this property become part of your investment portfolio?
What are two key elements of property management that are important to you?
What is your investment strategy for this particular property?
What are you looking for in an agent?
Your Landlord Journey
There are many steps involved in your future journey as a landlord with us Our goal is to ensure you have full transparency around what happens throughout this journey and when it occurs
Clear communication and setting the right expectations is a key element to our successful relationship, so we encourage you to ask questions and let us know if there is anything you're unsure of It is a long and varied journey for each investor and as such we will continue to educate you at each step along the way
This outline details these key steps and the difference between Ray White and our competitors is that throughout the journey The following ethos is applied at every stage
We know that no two investments are the same and our management style reflects this We manage your investment as if it were our own or a family member's
We also know that without tenants, the investment cycle does not exist Whilst we work for you as our client, the tenant experience is at our forefront Happier tenants are more likely to stay long term, which increases the success of your investment strategy I N
This investment may be a business for you or an emotional investment that holds a lot of sentiment Regardless as to why you have invested, it is our role to maximise wealth creation by generating high rent returns, minimising vacancies and spending and money wisely and when needed E D U C A T I O N
We are proud real estate industry experts and professionals It is our job to make sure you understand your obligations as a landlord and we don't simply act as the message bearers or middle men - we are educators and asset managers
Protecting Your Investment
Over the last few years, the Federal and State Government have introduced legislation into our industry that require landlords and tenants to comply with statutory laws This is an ever changing landscape and as such, we must ensure that you remain compliant and your tenants remain safe These laws require us to engage the services of licensed tradespeople to undertake, monitor and service these particular areas:
Smoke alarm servicing Blind cord compliance
Water efficiency certificate
Pool and spa safety
We are the competition creators - driving strong marketing campaigns between tenancies drives higher prices and more tenants When using Ray White technology, we process every single application that is submitted for your property This translates to better tenant selection and higher standards
We also adopt a zero tolerance policy to all facets of property management We don't tolerate arrears, poor upkeep, poor conditions and poor relationships We educate for the end and tenants know this from the get-go L E G I S L A T I O N & C O M P L I A N C E
I N S U R A N C E
Having insurance on your property is not only a requirement for us to manage your property, but also essential to help protect you from risk
No matter how strict the tenant screening processes are, there's never a guarantee that things can't go wrong This is where landlord and building insurances come in Whilst any malicious damage is communicated to investors immediately, this is so insurance companies can be notified and you can lodge your claim R E P A I R S & M A I N T E N A N C E
Providing ongoing care and maintenance to a property is in everyone's best interest
If a property is kept in a good condition then it is simply a matter of maintaining and refurbishing Once it falls into disrepair then it can be much more costly to bring back to life Our team will act quickly and proactively to protect and maintain your investment
What’s the real value of a great tenancy?
We understand how important your property investment is and we make it our goal to identify what this means for you and we will help you find the right tenant who will make your property their home.
To achieve the best return on investment possible in the current market and reduce your vacancy time our key objective is to get as many high quality applicants as possible We’ll market your property to our own network and online to find the right tenant
We ask that investors take into account the following questions when considering leasing your investment property:
1
Does the property meet the expectations of the market?
Will the tenant have full use of the property?
4
What are the minimum standards as per the residential tenancies act?
2 Are all aspects of the property clean, and in good working order?
5
Should we include pool and lawn maintenance to ensure grounds are maintained well?
3
The Process & Fees
Our Suggested Marketing Strategy
Our suggested marketing strategy focuses on maximizing exposure through high-quality advertising, professional photography, and targeted online campaigns Great advertising is crucial to attract qualified tenants, reduce vacancy periods, and protect the long-term performance of your investment property By presenting your property at its best, we aim to generate strong interest early and secure the right tenant quickly
We start by arranging professional photography to showcase your property’s best features, followed by creating a compelling and detailed listing Your property will be advertised across major real estate platforms, social media, and our tenant database to maximise exposure
Throughout the campaign, we keep you updated with the level of enquiry, the number of people attending open homes, and applications received We ensure all enquiries are promptly managed, and open homes or private inspections are professionally conducted to attract qualified, long-term tenants