DRAFT - PM Submission 2024

Your Commercial Investment 53 Kremzow Road, Brendale RWC Northern Corridor Group

raywhitecommercialncg.com

Dear (Name),

Re: (Address)

Thank you for the opportunity to help you with the management of your commercial property located at (specify).

We have tried to keep this report specific to what services, support and strategic guidance will best serve you over the coming years, but have included links to some additional resources and frequently asked questions as well.

Our mission is to help you make better commercial property decisions. With this in mind, the following proposal should provide you with answers to:  Our key observations and any value add opportunities we see for your property  What are your key areas of concern and desired outcomes?  What management services can we provide that will have the most value to you?  What costs will be associated with these services for you?  Who is the team that will be helping you?

While most of the costs associated with this service offering are recoverable from your tenant, we appreciate the increasing pressure on businesses across the board so have only included the services we believe are essential for you.

We are confident that this customised service offering will provide you with the right mix of day-to-day management, risk protection and future opportunity capitalisation to help you capitalise on this great asset.

Thank you again for the opportunity,

Michael Nides

George King

Sales & Leasing Associate

Senior Commercial Asset Manager

Andy Zhao

Commercial Property Manager

0468 517 956

1300 255 075

0422 786 675

michael.nides@raywhite.com

george.king@raywhite.com

andy.zhao@raywhite.com

raywhitecommercialncg.com

Contents PAGE 4 | Your property, your needs PAGE 6 | What day to day management tasks will most benefit you and your tenants PAGE 7 | Your custom service offering PAGE 8 | Your team PAGE 9 | Next steps PAGE 11 | Your resources

NORTHERN CORRIDOR GROUP

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Your property, your needs

We have combined the insights below with our general understanding of where your property sits in today’s market to build a management strategy that best suits your needs:

YOUR PROPERTY | 53 Kremzow Road, Brendale Tenancies Income Vacancies Nett or Gross Leases Current Management Our Observations

Physical features

Tenant insights

General market

Opportunity

raywhitecommercialncg.com

Your answers to some of our key questions have helped us to build a better understanding of what challenges you face and where we can be of most value to you.

YOUR NEEDS Tenant Behaviour

You identified that...

Outgoings Management

You identified that...

Building Repairs & Approvals

You identified that...

Preventative Maintenance You identified that...

Your Involvement

You identified that...

Your Goals

You identified that...

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What day to day management tasks will most benefit you and your tenants Based on our understanding of your property and desired outcomes, we believe we can add the most value to you by prioritising the following services:

SERVICE CATEGORY

KEY PRIORITIES

Financial & Statutory Services

R ent invoicing and collection A rrears management M onthly financial statements A nnual reviews  L ease compliance for you and the tenant

Outgoings Management

B udget preparation & reconciliation P ayment of all outgoings T enant invoicing and recoupment  I nsurance compliance

Inspections, Repairs, Renovations & Maintenance

P reventative maintenance schedule (air conditioning, roller doors, fire equipment) O perational maintenance schedule (gardens, cleaning and waste removal) T enant compliance & health check A nnual inspection with recommendations for the coming year’s budget

Key Checkpoint Preparation

 ( Property specific dates. E.g, lease expiries, market reviews, refinance dates)

raywhitecommercialncg.com

Your custom service offering The following service offering has been designed to deliver your desired outcomes, while minimising the cost impact on you and your tenants.

Description

Amount or % (GST inc.)

Recoverable from Tenant

Owner Cost

Daily Management Service (% gross rental collected)

6.6%

True

False

Periodic Items Annual Rent Reviews

$77

EOFY Accountant’s Statements

$165

Admin/Technology Fee

$60

Issue resolution Additional Inspection Call Out

$165

Tenant Lock-out Fee

$660

Tenant Breach Notice Fee

$330

Lease Assignment to new tenant

$1,100

Lease Renewals Lease or Option Renewals (% of first year’s rental)

5.5%

Commercial Tenancy Agreement - Document Preparation

$550

Deed of Exercise of Option Document

$110

Lessor Disclosure Statement (Retail Only)

$110

Leasing of Vacancies Leasing Fee - up to 1 year term (% of first year’s rental)

13.2%

Leasing Fee - 2-5 year term (% of first year’s rental)

16.5%

Leasing Fee - 5+ year term (% of first year’s rental)

18.7%

(Owner/portfolio specific observation regarding costs, eg) Given your tenants are on nett leases and you have no vacancies on the horizon, we anticipate the true cost to you over the next twelve months will be:

$XXX - $YYY

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Your team Your team is designed to provide you with accountability and expertise at all levels, from daily management, to vacancy leasing, conflict resolution, market adjustment and longer term strategic assessment.

Your Single Point of Accountability: (Name) will be responsible for the day to day management of your asset and will coordinate the efforts of the rest of your team as required.

Your Senior Agent: (Name) will be responsible for ensuring market reviews and vacancy negotiations are handled in a way that minimises vacancy time and maximises your future asset value.

Michael Nides Sales & Leasing Associate

0468 517 956 michael.nides@raywhite.com

George King Senior Commercial Asset Manager

1300 255 075 george.king@raywhite.com

Your Strategic Assessment Team: Ashley, Michael and Chris will work with you to ensure your longer term investment goals are being factored into each critical decision point through the life of your asset ownership.

Ashley Rees

Michael Shadforth

Director

Director | Commercial Principle

Chris Massie Director

Your Leasing & Admin Team::

Rian Pinker

Andy Zhao

0401788773

0422 786 675

rian_pinker@raywhite.com

andy.zhao@raywhite.com

Annie Manchanda

Karlee Kriedeman

Commercial Property Manager

Commercial Property Manager

0422 786 205

0466 918 599

annie.manchanda@raywhite.com

karlee.kriedeman@raywhite.com

Commercial Property Manager

raywhitecommercialncg.com

Commercial Property Manager

The next steps Our team is ready to start working for you.

You can expect the first 90 day period of our management appointment to be the most intensive, as we work hand in glove with yourself and the tenants to ensure everyone is comfortable with the new norm.

This will quickly transition to a more passive and predictable experience for you, as our team executes the more routine ongoing tasks spelled out previously in this proposal.

The following page has links to additional resources and answers to frequently asked questions that you might find useful.

(Client specific thank you sentence. Eg. You have done a great job of self-managing this property to date and we are excited that we get to take some of this bourdon off your hands so you can spend more time doing X. Thank you again for the opportunity.

Michael Nides Sales & Leasing Associate

George King Senior Commercial Asset Manager

Andy Zhao

Commercial Property Manager

0468 517 956

1300 255 075

0422 786 675

michael.nides@raywhite.com

george.king@raywhite.com

andy.zhao@raywhite.com

9_

Your resources

raywhitecommercialncg.com

Your resources Below is a collection of resources we have compiled that our other management clients have found most useful. We invite you to reach out with any questions on how this information might relate to your specific property:

The First 90 Days What to expect when you first start working with Northern Corridor Group

The Asset Lifecycle Where does your property sit in its asset lifecycle and is it meeting your needs

Outgoings 7 cost saving steps for property owners

Testimonials & Capabilities What our clients say about working with the Northern Corridor Group

What you want from your Investment The 5 things our management clients want the most from their asset

How Valuers view your property The 5 ways valuers and buyers determine a property’s value

10 Landmines to avoid When managing your own commercial property

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