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AUSTRALIA'S TOP AGENT JOINS US Alexander Phillips has launched Ray White Phillips & Co in Woollahra to elevate his premium agency to the next level.

PAGE 8

ANNUAL AWARDS 2026 Our top individuals, teams and international market leaders were recognised at our annual awards.

PAGE 9

Editor's letter

Celebrating 30 years of Carey BY MITCHELL KINNEY

elcome to the spring edition of the White Report where we celebrate the amazing achievements of our members and feature the remarkable success stories driving our group to new heights.

In this issue we showcase our winners from our recent annual awards across Australia, New Zealand, Commercial and Rural. This edition is jam-packed. From honouring our Ray White Life Members to a wrap-up of our latest conferences including the Every Moment Sales Conference and the Rural Muster. Agents Linda Clemente and Cristina Spinella have gone above and beyond for their clients - make sure you have some tissues ready when you get to page 44 and 45! Before I sign off, if you have any suggestions or stories you would like to see in the next edition of the White Report, please reach out to us at media@raywhite.com.

EDITOR IN CHIEF Reshni Ratnam

CONTRIBUTOR | EDITOR Alex Tilbury

CONTRIBUTOR | EDITOR Francesca Selsby

e recently celebrated an extraordinary milestone - 30 years sinceCarey Smith began his journey with Ray White New Zealand.

It is hard to put into words the scale of Carey’s influence and the impact he has had across every level of the New Zealand real estate industry since 1996. Over three decades, Carey’s leadership has fundamentally changed the competitive landscape. Our group has grown from a relative newcomer, with little brand recognition in many parts of the country, to a genuine challenger for market leadership, competing against businesses with 50, 100 and, in some cases, more years of history in New Zealand. While the results are visible and rightly celebrated, what is less visible are the sacrifices behind them. The challenges, the difficult decisions, the 3am wake-ups and the countless crises that Carey, together with his family, has navigated to build the business we all have the privilege of being part of today. One of Carey’s greatest strengths has been his ability to empower others. He has backed people to step into leadership, build successful businesses and created opportunities that have positively impacted countless members, their families, their communities and the suppliers who support them.

He has given some of our very best people the confidence and ambition to achieve far beyond what they, or others, may have thought possible. The Ray White New Zealand of today has been built on ambition, performance, recognition, market share and an unwavering focus on understanding what our customers truly value.

CONTRIBUTOR | EDITOR Isabelle Walker

CONTRIBUTOR | EDITOR Brittany Lane

DESIGNER Caitlin Busuttil

CONTRIBUTOR Cassandra Glover

CONTRIBUTOR Andri Parlett

CONTRIBUTOR Jaslyn Ackling

Front cover: Dan White and Alexander Phillips in Bondi. Picture credit: Oscar Colman 2

Those principles continue to guide our strategy, with Carey’s clarity of direction remaining at the heart of where we are heading. As Carey's influence extends further across the wider Ray White Group, we look forward to continuing to build on the incredibly strong foundations he has laid.

IN THIS EDITION

54. 9. 2

WELCOME

CELEBRATING CAREY

MILESTONE MOMENTS

NETWORK UPDATE

WELCOME TO THE FAMILY

WELCOMING ALEXANDER PHILLIPS

30.

DARWIN'S LUXURY MARKET

WA POWERHOUSES

ROAD TO NUMBER ONE

PRO FOOTBALLER TO TOP AGENT

ROAD TO FATHERHOOD

$10K HOUSEWARMING SURPRISE

CENTENARIAN SELLS

DARWIN'S GOLDEN GIRL SANJUKTA

PADDLES UP AT MCG

ECONOMIC UPDATE

RWC TOP 20

RISE OF JACKSON RAMEAU

WOW PROPERTIES

MONEY MATTERS

PRO WRESTLER TO PROPERTY MANAGER

GO GIRLS FOUNDATION

48. 60

BUSINESS BUILT ON TRUST

BUILT TO BE NUMBER ONE

A NIGHT WITHOUT HOME

SONYA TURNS LOSS INTO HOPE

GOULBOURN GIRL TAMIKA

ANNUAL AWARDS

INTERNATIONAL AWARDS

VIC | TAS AWARDS

RWC AWARDS

QUEENSLAND AWARDS

RURAL AWARDS

NEW ZEALAND AWARDS

SA | NT AWARDS

NSW | ACT AWARDS

WA AWARDS

EVERY MOMENT SALES CONFERENCE

GARAGE SALE INITIATIVE

HIGH STAKES NEGOTIATION

STRONGER TOGETHER

RWC ANNUAL CONFERENCE

RURAL MUSTER

28.

36.

WHAT WOULD

Ray say?

always kept a photo on my desk of my father and my grandfather. It was taken long before glass towers, before settlement data arrived on a phone, before anyone had heard the word "algorithm". Real estate then was a handshake, a ledger, and a reputation you couldn't afford to spend twice. I found myself looking at it again this week, after our Queensland team gathered in Brisbane for our annual awards. More than 1,500 of our people filled a room to celebrate a financial year that, by any honest account, tested them. Global instability. Inflation that wouldn't ease. Interest rates that stayed higher than anyone wanted. A federal budget that landed hard on housing. It was, as our Queensland CEO Jason Andrew put it to the room, a year of two very different halves.

And it struck me:

My grandfather built this business through conditions harder than these. So did my father. Neither of them had the luxury of a tailwind for long. What they had instead was a stubbornness about standards - a refusal to let a difficult market lower the bar on how they treated a vendor, a tenant, or each other.

So when I look at that photo, I don't ask what they'd think of our numbers. I ask what they'd think of our behaviour. I suspect Ray would have little patience for an agent who discounts their fee because the market's gone quiet. To him, that was never a pricing decision, it was an admission that you'd stopped being able to explain your value. He'd have less patience still for anyone who used a soft market as an excuse to stop knocking on doors. Growth, in his eyes, was never optional. It was simply the job.

That's really the thread running from that photo on my desk to the room at Brisbane awards, and to every office across this group today. The tools have changed almost beyond recognition. The fundamentals haven't moved an inch. Markets will keep testing us, that's what markets do. Ours has weathered wars, recessions, and reforms nobody saw coming, across more than a century now. What has carried this business through every one of them isn't a strategy document. It's a standard of behaviour, held to consistently, especially when it would be easier not to. So when conditions get harder, and they will again, my answer is the same one I imagine my father and grandfather would give: hold the standard. Show up. Do the work in front of you properly. The rest tends to follow. That's what I think Ray would say. It's certainly what I intend to keep saying.

What I think he'd recognise immediately in this year's Queensland results is that the people who did best were the ones who didn't wait for conditions to improve. Best in market, in every cycle, is earned in exactly the same way it always was, one relationship at a time. Brian White AO Joint Chairman Ray White Group

CELEBRATING

the best

e have just completed our awards nights across Australia and in Auckland, New Zealand. Over 5,500 members at eight events celebrating an incredible year of individual and collective success.

It's always special to have everyone together. But it is as special as special gets to do so after a record year for the group. A record year across all of the key metrics we closely monitor: market share, market share momentum, auction share (competition creation) and customer satisfaction. Our corporate teams made some changes to the format and flow of the awards night. They resulted in improving the experience for everyone there. We also made some changes to the awards to create better alignment across all of our markets - and whilst any changes to awards are always controversial we hope we got the balance right.

RAY WHITE'S SHARE OF AUSTRALIA'S TOP AGENTS BY VALUE OF PROPERTY SOLD RAY WHITE AGENTS

SHARE OF TIER

VALUE

SHARE OF VALUE

TOP 10

20.0%

$962m

23.0%

TOP 20

30.0%

$2.0b

29.2%

TOP 50

26.0%

$3.5b

26.5%

TOP 100

24.0%

$5.3b

24.8%

When you look at Australia's top 100 agents, 24% of them are part of the Ray White family, more than the next three brands combined! What about when you look in New Zealand?

RAY WHITE'S SHARE OF NEW ZEALAND'S TOP AGENTS BY VALUE OF PROPERTY SOLD RAY WHITE AGENTS

SHARE OF TIER

VALUE

SHARE OF VALUE

TOP 10

30.0%

$295m

29.7%

TOP 20

20.0%

$361m

22.0%

The award winners at these events are not only at the top of our group but indeed the entire industry. Their feats are spoken about all across Australia and New Zealand. This is a particularly important point to emphasise.

TOP 50

18.0%

$607m

19.8%

TOP 100

20.0%

$1.03b

20.8%

A few weeks ago I was talking to a very talented and successful young member of our group, and he relayed a comment that a competitor said to him. The comment was that Ray White might be the largest group, but that is because it has the most people but not the best people. The implication being that our dominant market share position and the momentum we enjoy is simply a result of us having more people than anyone else.

The same story. Even more dominant in the Top 10.

Achieving a record year while elevating our awards nights to new heights in our 124th year is truly remarkable.

Please let me set the record straight. Our leadership position and market share is precisely because we have the best people. The facts spell this out. Our Radar tab in our Ray White Pulse suite presents all the sales data of every agent in the market. It collects data from across the entire Australian market from a multitude of sources to identify the most productive agents and businesses. Remember as you look at the data, our current market share across Australia and New Zealand is 14.1%.

The tables above show that we have a disproportionately large share of the most productive agents and businesses across Australia and New Zealand. So yes we do have more - we have more of the best. These results reflect what we have pointed out for some time - that our market share growth over the past decade or so has occurred with fewer offices and fewer agents. These are residential agents. Unfortunately the data for commercial and rural agents and businesses are not as easy to analyse. But we are equally proud of the success of our Commercial and Rural members, as they represent us at the top of their respective industries. I don't always respond to the comments competitors might say about us, but that one particularly struck a nerve because it slights the incredible efforts of our market leading members who make us all so proud.

Dan White Managing Director Ray White Group

WELCOME

to the family

THE RAY WHITE GROUP HAS WELCOMED MANY NEW MEMBERS AND BUSINESSES THIS QUARTER. MAKE SURE YOU GIVE THEM A WARM WELCOME. GET TO KNOW SOME OF THEM.

BY CASSANDRA GLOVER

Ray White Living Here, TAS Renowned local real estate agent Angela Johnson is returning to her roots and expanding her footprint across Northern Tasmania, officially launching Ray White Living Here. Angela has rebranded her existing Devonport and Shearwater businesses

and purchased the Living Here Launceston to unite the businesses under the Ray White banner. Operating seamlessly across the broader region, the team of 30 will specialise in both residential sales and property management.

Ray White Woodside, SA Ray White Mount Barker business owner Ryan Keatley is expanding with the launch of a standalone business, Ray White Woodside alongside high-performing sales agent Sam Borg.

The move follows Sam’s six years with the Ray White Group, where he progressed from a sales associate to achieving Elite status for two consecutive years.

Sam, 27, will manage day-to-day sales and lead the Ray White Woodside team, while Ryan will step into an advisory role focusing on business operations.

Ray White Hoppers Crossing, VIC Husband-and-wife duo Shahid Khan and Fatima Zahra have launched Ray White Hoppers Crossing alongside an elite founding team featuring senior agents Sharief Lorenz Rutene and Shildi Mullalli.

Ray White Katikati, NZ Ray White New Zealand is proud to announce the opening of its newest office, Ray White Katikati, led by experienced real estate leaders David Sylvester and Grace Anderson.

The new venture combines over 25 years of industry leadership and mentorship from David and Grace’s decade-long track record as Katikati’s leading real estate salesperson. The pair bring a powerful mix of strategic growth, local expertise, and elite client service to the local market.

Since entering the Hoppers Crossing market in June 2024, Shahid's strategic approach rapidly elevated his team to the suburb's top-ranked spot within just 12 months, earning top honours across realestate.com.au and the Ray White Group.

RWC Industrial City South, NSW Rapidly growing agency RWC Industrial City South has marked another major milestone in its expansion, launching a dedicated property management division and appointing experienced asset manager Samantha Mannix to lead the property management business. The move comes amid significant growth for the industrial and commercial agency, led by directors William Gathercole and Marcus Schraag, who have spent the past two years

building the business into an increasingly influential player across South Sydney’s tightly held industrial precincts. Will and Marcus said the addition of a specialised property management arm was a natural evolution for the business as client demand continued to grow.

Ray White Albert Park, SA Renowned Adelaide real estate agent Rick Schultz and his team are taking on the next challenge, launching Ray White Albert Park. After nearly a decade of elite performance within the group, Rick is transitioning from leading agent to business owner, bringing

a dynamic, high-energy approach to the local market. Rick said he had never really been interested in business ownership, but after a highly successful seven-year tenure at Ray White Port Adelaide, he decided to take the leap.

Ray White Beveridge, VIC Ray White Core Group has officially launched its seventh location, Ray White Beveridge, marking another major milestone in the group's ongoing growth across Victoria. The new branch builds on the established success of the group’s existing locations in Tarneit, Truganina, Rockbank, Point Cook, and Mickleham. Led by Core Group partners Anil Malik, Mark Srivastava, and Dhaval Mehta, the expansion is

launched in partnership with Ray White Elite agent Sharath Rao, who steps into the role of selling principal. The local team features sales manager Simran Kaur, sales agent Bhargesh Patel, people and culture manager Jaspreet Singh, operations and performance lead Amit Asija, and marketing manager Mudit Mahajan.

Ray White Projects SA, SA Ray White Projects SA is set to enter an exciting new chapter, with Jed Redden and Justin Kurenda leading the business together this new financial year. The duo plan on taking Ray White Projects SA to the next level, bringing energy and deep expertise to one of South Australia's most active property segments, residential off-the-plan and housing development. Ray White Projects SA specialises in the sales and marketing of residential projects from concept to

completion, with a proven track record of results built on strategic rigour, local market knowledge, and an unwavering focus on client outcomes. The business works closely with developers to establish optimal design, branding, marketing, and sales release strategies, with the goal of maximising both pricing and rates of sale for off-the-plan projects. For Jed Redden, this marks a significant career milestone as he steps into the role of business owner. 7

Australia's top agent joins us BY ALEX TILBURY

Powerhouse team: Ryan Neil, Chrissy Zouvelekis, Vince Licata, Pru Kelly, Alexander Phillips, David Tyrrell, Thomas Fuller, Kenji Fukushima, Gavin Lewis

lexander Phillips, Australia's most successful real estate agent for the past decade, has joined us and launched Ray White Phillips & Co in Woollahra.

Alexander began his career 24 years ago as a courier delivering real estate magazines, working his way from the ground up to become Australia's top-performing agent.

Alexander and his award-winning team represent more than 400 clients annually, and are responsible for more than $1 billion in property sales each year.

A fourth-generation salesperson whose family operated car dealerships for decades, sales instinct is second nature to him.

The creation of Ray White Phillips & Co allows the team to elevate the client experience by drawing on the scale, technology, and resources of the Ray White Group. “Real estate is evolving rapidly AI, technology, the way customers behave and what they expect I wanted my team and clients to stay at the forefront of the industry. Joining Ray White has given us the platform to do exactly that," Alexander said. “I have loved every stage of my career but the time is right to join the leading network in the country. What stands out most is Ray White's commitment to the future, demonstrated by their continuous reinvestment into their platform and members.” 8

“I learned the value of hard work at a young age,” Alexander said. “Opening my next business in Sydney's eastern suburbs, backed by the country’s premier property group, is helping our clients stand out in a competitive market. Starting a new chapter like this is energising, and we’re excited to build something exceptional.” Dan White said the move was a huge endorsement of the growth and direction of the group. "We are extremely proud to support Alexander and his team in the next phase of an incredible journey," he said. “It’s a great credit to all of our members that he chose us as his partner for the future.”

I've worked alongside so many wonderful Ray White agents over the years and have always admired the family culture and support behind the brand. Alexander Phillips

Annual Awards 2026 BY JASLYN ACKLING

he 2025-2026 recognition year has been an incredible one across our group. In every market, our group has demonstrated great resilience, adapted to changing conditions and continued to perform at an exceptionally high level. Our awards nights remain a highlight of the annual calendar, bringing our group together to celebrate the outstanding achievements of individuals, teams and businesses. Every achievement recognised reflects an enormous amount of work throughout the year, along with a continued commitment to delivering exceptional outcomes for customers and setting new standards across our markets. This year’s celebrations were marked by a wonderful sense of energy and camaraderie, making each event particularly special. The following pages celebrate the recipients from each of our market awards, beginning with our international rankings, which recognise the leading performers from across the group. Congratulations to everyone featured on an outstanding year and this thoroughly deserved recognition.

INTERNATIONAL

winners BY JASLYN ACKLING

cross Australia and New Zealand, our annual awards recognise the leading performers in each market. Our International Awards bring those results together, recognising the individuals, teams and businesses who led our group in 2025-2026.

Behind each result is the trust of customers, the support of colleagues and the drive to keep getting better.

When you consider the scale of our group and our market leading presence across Australia and New Zealand, the achievements of those recognised here are extraordinary. To lead an international category is to be among the very best in our industry.

Congratulations to every winner and finalists.

Each recipient was recognised in person at their market awards. It was a pleasure to also recognise the cohort through our International Awards livestream.

The standard you have set is remarkable, and we are proud to have you leading our group.

COMMUNITY SERVICE Bell Group

TOP COMMERCIAL & PROJECTS PERFORMER Jackson Rameau, RWC Pacific Group

OPERATIONS / ADMINISTRATION TEAM OF THE YEAR Ballarat

TOP SALESPERSON - NUMBER OF SALES Holly Jones, New Brighton

PROPERTY MANAGER OF THE YEAR Sean Thompson, Southbank | Melbourne City BUSINESS DEVELOPMENT MANAGER OF THE YEAR Marc Tanti, Werribee PROPERTY MANAGEMENT GROWTH BUSINESS United Group PROPERTY MANAGEMENT BUSINESS Canberra CLIENTS CHOICE - INDIVIDUALS Jake Kroehnert, TKG Habeeb Urrahman, Parnell Kelly Weller, Bundaberg Andrea Lever, Albury North Stuart Morris, Rengiora CLIENTS CHOICE - OFFICES Whangarei TKG Rangiora Yorke Peninsula Warrnambool AGENT / BROKER PARTNERSHIPS - LOAN MARKET REFERRALS Rochelle Adgo, Mitchelton COMPETITION CREATOR - INDIVIDUAL Ethan Petrie, West End COMPETITION CREATOR - OFFICE West End

TOP RURAL PERFORMER Marcel Jung, Gatton | Laidley

RWC

winners BY BRITTANY LANE

he RWC Annual Awards for the 2025-2026 recognition year took centre stage at the ICC in Sydney, where the group's top commercial real estate performers, offices, and rising stars were officially recognised at the highly anticipated annual awards ceremony. Hosted by head of auctions for New South Wales David McMahon, the event celebrated exceptional achievements across sales, leasing, property management, and marketing over the past year. RWC CEO James Linacre took to the stage to reflect on the record-breaking achievements, praising the commercial group and its accomplishments over the past year. “Today we've reflected on what has been the biggest year in the history of Ray White Commercial, but I also think it's been one of our most important,” James said. “We've continued to grow, we've continued to improve, and we've continued to raise the standard of our business right across the country.”

The evening also heard from Ray White Group’s managing director Dan White, who reflected on the network’s uniqueness and moving forward in confidence. “We are a collection of leadership, a collection of businesses, a collection of entrepreneurs backing themselves, doing their best every day,” Dan said. “It always struck me as strange that people would see that as a negative, that people would see that as something to almost try and deflect from. “I've always thought that's our strength.” “We should be confident about what's ahead. And we shouldn't try to be like others. We shouldn't try and try to mimic others, or follow industry trends. “Let's set our own path,” Dan told the room.

“Today we've reflected on what has been the biggest year in the history of Ray White Commercial, but I also think it's been one of our most important.” James Linacre

DIRECTOR’S CUP Frank Giorgi, Canberra TRANSACTION OF THE YEAR "SkyRidge", 169-331 Hinkler Drive, Worongary, QLD 4213 – Special Projects QLD PROPERTY MANAGEMENT GROWTH GROSS NEW MANAGEMENTS Central West PROPERTY MANAGEMENT GROWTH - REVENUE Adelaide PROPERTY MANAGEMENT BUSINESS OF THE YEAR WA PROPERTY MANAGEMENT TEAM OF THE YEAR Canberra PROPERTY MANAGER OF THE YEAR Rebecca Hickey, WA PROPERTY MANAGEMENT RISING STAR Alicia Jonck, Southwest PROJECTS RISING STAR Johnny Aslan, Projects NSW PROJECTS AWARD Brendan Jackson, Projects NSW

SALES & LEASING RISING STAR Fraser Martin, Northern Corridor ADMINISTRATION INDIVIDUAL OF THE YEAR Nadia Salvetti, Queensland MARKETING EXCELLENCE - BRAND AMBASSADOR Claude Alcorso, Tasmania MARKETING EXCELLENCE - OFFICE Pacific Group CLIENTS' CHOICE - INDIVIDUAL (SHARED) James Garnett, Northern Corridor Nathan Moore, Bayside Taz Townsend, Townsville CLIENTS' CHOICE - OFFICE (SHARED) Bayside Northern Corridor SC TOP AUCTION PERFORMER Jackson Rameau, Pacific Group TOP AUCTION OFFICES Adelaide TOP SALES AND LEASING PERFORMER Jackson Rameau, Pacific Group

RAY WHITE RURAL AND LIVESTOCK

winners BY RESHNI RATNAM

ore than 175 guests attended the annual Ray White Rural and Livestock awards at the International Convention and Exhibition Centre in Sydney to celebrate the achievements of the top offices and individuals throughout the group.

“In a property landscape that is increasingly noisy and complex, we are choosing to cut through that noise,” he said.

Ray White Rural and Livestock CEO Matt White said the awards continued to build on a proud legacy and shine a spotlight on local excellence by celebrating the trailblazers and champions driving our regions forward.

“We are a company that honours its history - a company that remembers the strategies that built us while we simultaneously pioneer the tools of the future.

“We stand today as market leaders - not by chance, but by choice,” Matt said.

Reflecting on the past financial year, Matt said it's incredible to see how much the rural group has continued to evolve.

“In times of uncertainty, consumers naturally gravitate toward brands they trust. “They turn to us because they know our track record. They know we have weathered storms before, and they know we emerge stronger every time. To put it simply: this is not our first rodeo.”

“We are reinvesting in the rural press, reaffirming our belief that print advertising is a cornerstone of our authority.

“Our commitment to innovation is enduring.”

“We've seen existing business owners expand into new locations, brand new business owners starting their journey with us, and teams moving into new spaces to support their ambitious growth,” he said. This year’s event, hosted by Ray White Castle Hill general manager, Sonya Grosso, celebrated exceptional achievements across sales, leasing, property management, and marketing over the past year.

TOP BUSINESS Rural Pittsworth | Warwick | Dalby | Chinchilla | Stanthorpe TOP OFFICE Rural Queensland TOP PRINCIPAL Marcel Jung, Rural Gatton | Laidley TOP SALESPERSON Matt Cleary, Rural Toowoomba TOP LIVESTOCK OFFICE Richardson & Sinclair TOP LIVESTOCK OFFICE - NUMBER OF SHEEP SOLD Richardson & Sinclair TOP LIVESTOCK OFFICE - NUMBER OF CATTLE SOLD Rural Geaney | Kirkwood OUTSTANDING CONTRIBUTION - (joint winners) Sally Croft, Rural Pittsworth | Warwick | Dalby | Chinchilla | Stanthorpe Vicki Pain, Rural Dayboro | Eumundi CHARLIE MAHER AWARD Netty Wendt, Rural Gracemere

TOP COMPETITION CREATOR - OFFICE Rural Parkes | Forbes | Condobolin | West Wyalong

PROPERTY MANAGEMENT - REVENUE Rural Parkes | Forbes | Condobolin | West Wyalong

TOP COMPETITION CREATOR INDIVIDUAL Jim O'Donoghue, Rural Parkes | Forbes | Condobolin | West Wyalong

PROPERTY MANAGEMENT - NET GROWTH Rural Gunnedah

CLIENTS’ CHOICE - OFFICE Wheatley Hall & Thomson CLIENTS’ CHOICE - INDIVIDUAL Hamish Thomson, Wheatley Hall & Thomson TOP ADVERTISERS The Land, Rural Yass | Murrumbateman Queensland Country Life, Rural Pittsworth North Queensland Register, Rural Geaney | Kirkwood | Townsville Stock & Land, Rural Victoria Stock Journal, Rural South Australia BRAND TERRITORY LIVESTOCK MARKETER OF THE YEAR James Brown, Rural Albury | Wondonga BRAND TERRITORY LIVESTOCK CAMPAIGN OF THE YEAR Matt Cleary, Rural Toowoomba, “Balmoral” BRAND TERRITORY PROPERTY MARKETER OF THE YEAR James Croft, Rural Pittsworth | Warwick | Dalby | Chinchilla | Stanthorpe COMMUNITY CONTRIBUTION Goulburn and Rural Crookwell

PROPERTY MANAGEMENT TEAM OF THE YEAR Rural Inverell PROPERTY MANAGER OF THE YEAR Chloe Downie, Rural Drouin OFFICE/OPERATIONS TEAM OF THE YEAR Maigan Robertson, Janene Swan, Jodie Fagan, Lee Marsh, Rural Parkes | Forbes | Condobolin | West Wyalong OFFICE/OPERATIONS/ MANAGER OF THE YEAR Julie Buyers, Rural Oakey SALES ASSISTANT OF THE YEAR (joint winners) Grace Tobler, Rural Bungendore Jarrod Matchowitz, Rural Tumut | Gundagai ADMINISTRATION TEAM OF THE YEAR Ruby Bowers & Courtney Edwardes-Evans, Rural Queensland ADMINISTRATOR OF THE YEAR Jodie Kind, Townsend Real Estate

RAY WHITE SOUTH AUSTRALIA | NORTHERN TERRITORY

winners BY CASSANDRA GLOVER

record 820 guests attended the annual Ray White South Australia and Northern Territory Annual Awards at the Adelaide Convention Centre this year to celebrate the achievements of the top offices and individuals throughout the group. Ray White South Australia and Northern Territory CEO Matthew Lindblom congratulated everyone in the room on all of their hard work throughout the 2025-2026 recognition year. “We have over 800 in attendance tonight and it's great to have you all here together, with so much talent, ambition and energy in the room,” Matt said. “As we navigate a change in the market, this presents the greatest opportunity for all of us: it’s a time when clients look to the strongest brands and most experienced real estate teams to give them the confidence they are seeking in achieving their desired outcome. “I’d like to close by acknowledging we are all custodians of the Ray White Group, so let's continue to thrive together on this momentous journey we’re on. “I look forward to presenting to many deserved award winners here up on stage, and you should all feel proud of what you, your colleagues and loved ones have accomplished.”

TOP OVERALL OFFICE Glenelg | Brighton TOP METRO OFFICE Glenelg | Brighton TOP REGIONAL OFFICE Barossa Valley | Two Wells TOP SALESPERSON Jed Redden, Glenelg | Brighton TOP SALESPERSON - NUMBER OF SALES Jed Redden, Glenelg | Brighton TOP PRINCIPAL Jamie Wood, Barossa Valley | Two Wells TOP PRINCIPAL - NUMBER OF SALES Tahlia Gabrielli, Mt Gambier | Robe | Penola (No. 4 International Principal - Number of Sales) TOP OFFICE - GROWTH Gawler East | Angle Vale CEO'S CUP Justin Kurenda, Adam Keane & Jed Redden, Glenelg | Brighton LIFE MEMBER Greg Cram, Riverland TOP AGENT/BROKER PARTNERSHIP LOAN MARKET REFERRALS Chelsea Casey, Glenelg | Brighton TOP COMPETITION CREATOR - OFFICE Grange (No. 5 International Competition Creator Office) TOP COMPETITION CREATOR - INDIVIDUAL Jamie Wood, Barossa Valley | Two Wells (Joint-No.2 International Competition Creator - Individual) COMMUNITY SERVICE AWARD Barossa Valley | Two Wells TOP OFFICE DATABASE Barossa Valley | Two Wells TOP INDIVIDUAL DATABASE Rhys Escritt, Barossa Valley | Two Wells SALES ASSOCIATE OF THE YEAR Adam Humzy, Prospect ADMINISTRATOR/PERSONAL ASSISTANT OF THE YEAR Kirsty Heintze, Colonel Light Gardens OFFICE/OPERATIONS MANAGER OF THE YEAR Jacob Kinsman, Glenelg | Brighton

TOP PROPERTY MANAGEMENT BUSINESS DEVELOPMENT MANAGER Andrew Geppa, Norwood | Grange | Campbelltown | Burnside | Port Adelaide TOP PROPERTY MANAGER Alessia Sotira, St Peters (Joint-No.2 International Property Manager) PROPERTY MANAGEMENT BUSINESS - REVENUE St Peters PROPERTY MANAGEMENT BUSINESS - NET GROWTH Darwin RISING STAR Rajwant Singh Dhaliwal, Norwood TOP 5 INDIVIDUAL CLIENTS' CHOICE: Scott Bockmann, Yorke Peninsula Matt Bunder, Gawler Andrew Downing, Adelaide City Kylie Mahoney, Gawler Allison Thomson, Yorke Peninsula TOP 5 OFFICE CLIENTS' CHOICE: Flagstaff Hill Gawler Goolwa | Victor Harbor Riverland Yorke Peninsula (International Clients' Choice) 17

RAY WHITE WESTERN AUSTRALIA

winners BY RESHNI RATNAM

he group's top performers, offices and business owners from across Western Australia have been recognised at the annual Ray White Western Australia awards, held to celebrate the outstanding achievements across the group over the past 12 months. The awards night recognised the stand-out performers in sales, property management, and administration, highlighting the strength of the group and the commitment of its members to delivering exceptional customer service. Ray White Western Australia CEO Mark Whiteman, congratulated all the winners on their achievements. Mark said this year has been another significant year in growth. “The market was strong for most of the year and the strength of our people meant we were able to take advantage of it,” Mark said. “Our share of the Western Australian market has never been as strong as it is right now and it’s rising, thanks to all of you wonderful people. “The market however has changed. Listing numbers have risen three hundred per cent since Christmas and sales numbers have slowed by more than 20 per cent. “We need to change. The challenge for us all is to adapt to these new conditions. The solutions our customers need in this new environment are different from six or 12 months ago.”

“Our success in the year ahead is in our hands and in our ability and tenacity to rise to and meet this challenge.” Mark Whiteman

TOP SALESPERSON Stephen Cole, Broome TOP SALESPERSON – NUMBER OF SALES Stephen Cole, Broome (No. 5 International Salesperson - Number of Sales) TOP PRINCIPAL Vivien Yap, Dalkeith | Claremont (No.4 International Principal) TOP PRINCIPAL – NUMBER OF SALES Shahbaj Brar, BPG TOP OFFICE Dalkeith | Claremont TOP OFFICE – NUMBER OF SALES Rockingham | Baldivis TOP BUSINESS Stocker Preston TOP PROPERTY MANAGEMENT PERFORMANCE OFFICE Karratha DAMIEN MILLS COMMUNITY SERVICE AWARD Candie Italiano, Dalkeith | Claremont

TOP PROPERTY MANAGEMENT OFFICES – NET GROWTH Rockingham | Baldivis TOP 3 CLIENTS’ CHOICE (OFFICES) Kambalda Northern Coast Stocker Preston | Busselton TOP 3 CLIENTS’ CHOICE (INDIVIDUALS) Tim Caporn , Cottesloe | Mosman Park Kelsie Leach, Northern Coast Larisa Tomuli, Stocker Preston | Busselton TONY FOUNTAIN AWARD FOR AUCTION LISTINGS (OFFICE) Dalkeith | Claremont TONY FOUNTAIN AWARD FOR AUCTION LISTINGS (INDIVIDUALS) Cameron Smart, Canning River THE JOHN SEDDON RISING STAR Jonathon Borrello, South Perth TOP RAY WHITE BROKER Sue Vuong, Loan Market TOP OFFICES - LOAN MARKET REFERRALS Whiteman & Associates

TOP REFERRING OFFICE Urban Springs TOP REFERRING INDIVIDUAL Janine Prinsloo, Northern Coast PROPERTY MANAGEMENT BUSINESS DEVELOPMENT MANAGER OF THE YEAR Doug Corby, Rockingham | Baldivis PROPERTY MANAGER OF THE YEAR Georgia Higgs, Port Hedland RISING STAR – PROPERTY MANAGEMENT Sara English, BPG OFFICE MANAGER/GENERAL MANAGER OF THE YEAR Sarah Graham, Broome OPERATIONS/ADMINISTRATION TEAM OF THE YEAR Alysia Rowe, Kirstie Bullock & Jaimee Smith, Urban Springs PERSONAL ASSISTANT/SALES ASSOCIATE OF THE YEAR Eboni Freight, Canning River FRONT DESK OPERATOR OF THE YEAR Alison Gilday, Karratha

TOP BROKER / AGENT PARTNERSHIPS - LOAN MARKET REFERRALS Andrew Huggins, Urban Springs

RAY WHITE VICTORIA | TASMANIA

winners BY CASSANDRA GLOVER

ay White Victoria and Tasmania celebrated the remarkable achievements of its group at the annual awards ceremony at the MCEC, recognising excellence across all facets of the real estate industry. Ray White Victoria and Tasmania CEO Domenic Belfiore congratulated everyone in the room on all of their hard work throughout the 2025-2026 recognition year. “Tonight is going to be a great night as we celebrate what we have achieved. We came together and further we went,” he said. “We conducted more than 86,000 appraisals, we held over 165,000 open for inspections, we scheduled over 10,600 auctions and we managed in excess of 60,000 properties for investors. “And, in our best year ever, we settled 18,490 property sales. “Behind every one of those transactions were thousands of stories, all life changing moments. “We’re privileged to help thousands of people through some of the biggest moments of their lives. “I hope we never lose sight of the responsibility that comes with what we do.”

TOP OFFICE Ferntree Gully TOP REGIONAL/TASMANIA OFFICE Ballarat TOP OFFICE - NUMBER OF SALES Werribee TOP SALESPERSON Vivian Li, Wantirna TOP REGIONAL/TASMANIA SALESPERSON Darcy Quinn, Bendigo TOP SALESPERSON - NUMBER OF SALES Frankie Azzopardi, Glenroy TOP PRINCIPAL Helen Yan, Balwyn TOP PRINCIPAL - NUMBER OF SALES Gavin Staindl, Pakenham | Officer (No. 3 International Principal - Number of Sales) CEO'S CUP Kevin Chokshi, The Bayside Group BUSINESS ACHIEVEMENT Will Munro, Sam Borner, Peter Ludbrook, Ballarat

COMPETITION CREATOR - OFFICE Ferntree Gully (No. 2 International Competition Creator - Office)

PROPERTY MANAGEMENT LEASING CONSULTANT OF THE YEAR Uaina Purcell, Cranbourne

COMPETITION CREATOR - INDIVIDUAL Trish Orrico, Craigieburn (Joint-No. 2 International Competition Creator)

PROPERTY MANAGEMENT OFFICE - REVENUE Cranbourne

SENIOR AUCTIONEERING CHAMPION Blayze Fatchen, Ferntree Gully

PROPERTY MANAGEMENT OFFICE - NET GROWTH Truganina (No. 2 International Property Management Office - Net Growth)

NOVICE AUCTIONEERING CHAMPION Nick Fernandez, Craigieburn SALES ASSOCIATE/PA OF THE YEAR Stephane Bootlis, Glenroy SALES RISING STAR OF THE YEAR Rhyley Edge, Colac PROPERTY MANAGEMENT TEAM OF THE YEAR Pakenham PROPERTY MANAGEMENT TEAM LEADER OF THE YEAR Jessica Davidson, Frankston PROPERTY MANAGER OF THE YEAR Sean Thompson, Southbank | Melbourne City (No. 1 International Property Manager) PROPERTY MANAGEMENT BUSINESS DEVELOPMENT MANAGER OF THE YEAR Marc Tanti, Werribee (No. 1 International Property Management Business Development Manager)

CLIENTS' CHOICE - OFFICE Warrnambool (International Clients' Choice) CLIENTS' CHOICE - INDIVIDUAL Peter Norman, Lara Tessa Stephens, Warrnambool Matthew Wade-Taylor, Lara OPERATIONS/ADMINISTRATION TEAM OF THE YEAR Ballarat (International Operations/ Administration Team of the Year) COMMUNITY SERVICE Mildura AGENT/BROKER PARTNERSHIP - LOAN MARKET REFERRALS Trent Dorman, Oakleigh

RAY WHITE QUEENSLAND

winners BY ALEX TILBURY

ore than 1,450 members from across Ray White Queensland gathered at Brisbane's Royal International Convention Centre for the 2025-2026 annual awards. From Cairns to Coolangatta, CEO Jason Andrew said FY26 had tested the industry, businesses and resolve, but that market headwinds only demanded a higher standard of leadership and an unequivocal commitment to being "best in market." He noted the network started the year with strong momentum before global instability, inflation, elevated interest rates and a tough federal budget caught up with the sector. Despite this, he said the network's ambitions remained unchanged: selling one in four homes across the state, reaching 60,000 properties under management, and conducting 10,000 auctions, calling these non-negotiable measures of market dominance built on six years of relentless focus on being best in market. Ray White managing director Dan White said the group's market share across Australia and New Zealand had hit a record 14.66 per cent, with auction share around 25-30 per cent and the gap to its nearest competitor wider than ever. He argued market share, unlike volatile sales volume or profit, is the truer measure of performance because it reflects a group's own leadership and effort. The 47th Max White Award, Ray White Queensland's highest individual honour, went to Ray White Collective Group operations manager Leesa Paull, marking three decades with the group. Accepting to a standing ovation, she paid tribute to past winners and mentors, dedicating the award to administrators, receptionists, EAs and operations managers across the network. Ray White New Farm was again named the state's number one office, sitting under the Ray White Collective banner led by Matt Lancashire and Haesley Cush, which also claimed Top Business Settled Commission and Number 1 International Multi-Partner Group. Cush and Lancashire, now 21 years into ownership, thanked their mentors and credited the network's support. Lancashire was named Number One Principal and Number 2 International Principal, while Rochelle Adgo of Ray White Mitchelton was named Number 1 Salesperson in Queensland and Number 1 International Salesperson.

TOP PRINCIPAL Matt Lancashire, New Farm (No. 2 International Principal) TOP SALESPERSON Rochelle Adgo, Mitchelton (No. 1 International Salesperson) TOP PRINCIPAL - NUMBER OF SALES Ray Murphy, Cairns TOP SALESPERSON - NUMBER OF SALES Jason Song, Rochedale (No. 3 International Salesperson - Number of Sales) TOP BUSINESS - NUMBER OF SALES One Group TOP OFFICE - NUMBER OF SALES Townsville (No. 2 International Office - Number of Sales) TOP BUSINESS Collective (No. 1 International Multi-Partner Group) TOP OFFICE New Farm (No. 2 International Office) MAX WHITE AWARD Leesa Paull, Collective LIFE MEMBER - Posthumously Judi O'Dea, Paddington

ADMINISTRATOR/PERSONAL ASSISTANT OF THE YEAR James Tockuss, Ipswich

TOP PROPERTY MANAGEMENT OFFICE - REVENUE North Lakes

OPERATIONS/ADMINISTRATION TEAM OF THE YEAR Wilston | Surfers Paradise | Main Beach

TOP AGENT/BROKER PARTNERSHIP – LOAN MARKET REFERRALS Rochelle Adgo, Mitchelton

COMMUNITY CONTRIBUTION Bell Group (International Winner)

TOP 3 CLIENTS' CHOICE (OFFICES) Bundaberg Maroochydore Toowoomba

PROPERTY MANAGER OF THE YEAR Brianna Rostirolla, Narangba PROPERTY MANAGEMENT BUSINESS DEVELOPMENT MANAGER OF THE YEAR Kelly Fernandez, Coomera TOP PROPERTY MANAGEMENT OFFICE - NET GROWTH Coomera (No. 3 International Property Management Office - Net Growth)

TOP OFFICE - BEST IN MARKET Rochedale TOP COMPETITION CREATOR - INDIVIDUAL Ethan Petrie, West End (No. 1 International Competition Creator) TOP COMPETITION CREATOR - OFFICE West End (No. 1 International Competition Creator - Office)

RAY WHITE NEW ZEALAND

winners BY ALEX TILBURY

ore than 1,400 Ray White members, industry partners and leaders gathered at the New Zealand International Convention Centre in Auckland for the group's 2025-2026 annual awards, celebrating a year in which the group delivered its highest-ever share of the national residential market. Members travelled from Invercargill to Kaitaia for the celebration, with CEO Daniel Coulson saying the energy in the room reflected the momentum and pride of a group with a deep understanding of what market leadership demands. He noted that while parts of the real estate market showed signs of steady improvement despite broader economic unpredictability, the results achieved by members were all the more meaningful against that backdrop. Coulson said the group's 202-office network now accounts for one in four residential sales nationwide, a result he credited to the trust the community places in Ray White members, reflected too in a customer satisfaction program that engaged nearly 23,000 property listings and more than 23,000 properties under management. He pointed to continued investment in proprietary technology as key to supporting that position, giving members and clients greater clarity, transparency and confidence. Ray White Remuera was named the number one business nationally for the 12th consecutive year, with Ray White Manukau and Ray White Howick recognised as the next top-performing offices. Richard Thode of Ray White Epsom was named the network's top national salesperson, with Robyn Ellson and Rachel Berry, both of Ray White Mt Eden, acknowledged as the nextleading salespeople. Daniel Coulson pointed to the group's ongoing partnership with the All Blacks, Black Ferns and New Zealand Rugby as reflecting the standards Ray White holds itself to, meaning engaging with a Ray White member means engaging with someone who aligns with the highest expectations. Ray White New Zealand is part of the wider Ray White Group, spanning more than 1,055 offices internationally, and works alongside partner Loan Market Group to support members' growth, alongside its long-standing partnership with Ronald McDonald House Charities New Zealand. "To our award winners, we offer our warmest congratulations, and to our clients, we extend our deepest gratitude for your trust," he said.

OFFICE OF THE YEAR Remuera (No. 3 International Office) RESIDENTIAL SALESPERSON Richard Thode, Epsom (No. 3 International Salesperson) COMMERCIAL SALESPERSON OF THE YEAR Paula Raine, RWC Christchurch GROUP BUSINESSES OF THE YEAR A T Realty (No. 2 International Group Number of Sales and No. 2 International Group) RURAL SALESPERSON OF THE YEAR Alan Thorpe, Gisborne LIFE MEMBERS Mary Taylor Pat Taylor Peter Best Tony McPherson CEO CUP Anton Huang, Howick ADMINISTRATOR/PERSONAL ASSISTANT OF THE YEAR Janet Watters, Whangarei

ADMINISTRATION TEAM OF THE YEAR Tauranga RISING STAR - PROPERTY MANAGER Rachel Frass, Co-Lab Property Management BDM OF THE YEAR - PROPERTY MANAGEMENT Jessica Currie, 360 Property Management PROPERTY MANAGEMENT OFFICE OF THE YEAR - SMALL Upper Property Management PROPERTY MANAGEMENT OFFICE OF THE YEAR - LARGE Beach Realty Rentals PROPERTY MANAGER OF THE YEAR Jack Hu, Taylor Rentals (Joint-No. 2 International Property Manager) LOAN MARKET - LEADING REFERRING OFFICE Pukekohe LOAN MARKET - LEADING REFERRING SALESPERSON Rachel Findlater, Invercargill RISING STAR Daniel Huang, Flat Bush DIGITAL MARKETER OF THE YEAR Rachel Berry, Mt Eden (No. 9 International Salesperson) AUCTIONEER OF THE YEAR Cameron Brain, Titirangi EXCELLENCE IN AUCTION - OFFICE Whangarei

EXCELLENCE IN AUCTION - SALESPERSON Tom Harbott, Gisborne (No. 5 International Competition Creator) MARKET SHARE - METRO Beach Haven Milldale Pegasus MARKET SHARE - REGIONAL Masterton Opotiki Pukehina BUSINESS GROWTH Mangere Bridge SALESPERSON GROWTH Scott Wither, Grey Lynn COMMUNITY AWARD - OFFICE Whangarei COMMUNITY AWARD - SALESPERSON Jadyn Dixon, Glenfield CUSTOMER EXPERIENCE - OFFICE Grey Lynn Napier Papamoa Rangiora (International Clients' Choice) Whangarei (International Clients' Choice) CUSTOMER EXPERIENCE - SALESPERSON Estelle Johnson, Papamoa Habeeb Urrahman, Parnell Justin Hartley, Pegasus Shaan Joshi, Mangere Bridge Stuart Morris, Rangiora 25

RAY WHITE NEW SOUTH WALES | ACT

winners BY ALEX TILBURY

ore than 1,100 members and guests packed the International Convention and Exhibition Centre in Sydney for Ray White New South Wales and ACT's Annual Awards, celebrating a year that tested the group’s resilience as much as it rewarded its success.

Ray White New South Wales and ACT CEO Tim Snell reflected on the tough trading year and commended the group on its resilience and growth. "None of us could have predicted the challenges we'd face this year. It's a different rhythm to the tailwinds we'd grown used to. "This year demanded more of us." He pointed to the group's 124-year history as a source of confidence, noting the group has "navigated, collaborated, and ultimately grown through any number of challenges" from the GFC to the pandemic by staying true to its core principles and auction roots. Tim also praised the strength of regional NSW, from the Northern Rivers to the South NSW Awards Coast, which acted as market leaders while Sydney volumes slowed down, highlighting expansion via recruitment with more than 3,000 members now across New South Wales and the ACT. Ray White Upper North Shore and Northern Beaches was awarded the No.1 business for the fifth consecutive year, capping off its best year of growth to date. In accepting the award, principal David Walker said adversity reveals character, thanking corporate for their guidance. Ray White Double Bay was recognised for its significant achievements, taking home No.1 Office in New South Wales | ACT and No. 1 International Office, while leaders Elliott Placks and Michael Krimotat received the coveted CEO’s Cup. Elliott, celebrating 23 years with the network, highlighted that this honour is earned over time through dedicated effort rather than mere turnover, commending corporate investments like NurtureCloud. TRG Principal Gavin Rubinstein was once again named both No. 1 Principal and No. 1 International Principal, capping another outstanding year of sales and business expansion. Meanwhile, No.1 Business - Number of Sales and No. 1 International Multi-Partner Group - Number of Sales went to Ray White Macarthur and Nepean Group, with director Mark Jennings attributing success to putting clients first as their team expands beyond 200 members.

CEO'S CUP Elliott Placks and Michael Krimotat, Double Bay TOP BUSINESS Upper North Shore and Northern Beaches (No. 1 International Group) TOP OFFICE Double Bay (No. 1 International Office) TOP BUSINESS - NUMBER OF SALES Macarthur & Nepean Group (No. 1 International Multi-Partner Group - Number of Sales) TOP OFFICE - NUMBER OF SALES United Group - St Mary's (No. 1 International Office - Number of Sales) TOP PRINCIPAL Gavin Rubinstein, TRG (No. 1 International Principal) TOP PRINCIPAL - NUMBER OF SALES Amit Kumar, Schofields | Riverstone (No. 1 International Principal - Number of Sales) TOP SALESPERSON Brendan Lappan, Macarthur Group (No. 4 International Salesperson) TOP SALESPERSON - NUMBER OF SALES Brendan Lappan, Macarthur Group (No. 2 International Salesperson - Number of Sales)

ADMINISTRATOR OF THE YEAR Arielle Hackett, TKG

LEAD GENERATOR OF THE YEAR Braydon Wang, Wetherill Park

OPERATIONAL EXCELLENCE Georgie Parry, Canberra

SALES ASSOCIATE OF THE YEAR Andrew John, Double Bay

PROPERTY MANAGER OF THE YEAR NSW Awards Anuj Aryal, Parramatta (No.3 International Property Manager)

SALESPERSON – GROWTH Meshel Bahnam, United Group

PROPERTY MANAGEMENT BUSINESS DEVELOPMENT MANAGER Kayla Fenech, United Group (No. 3 International Property Management Business Development Manager) AGENT/BROKER PARTNERSHIP - LOAN MARKET REFERRALS No. 1 Kristel Sim, Canberra Odette Roach, Castle Hill Mark Johnstone, Canberra CLIENTS' CHOICE - INDIVIDUALS Jake Kroehnert, TKG (International Clients' Choice) Andrea Lever, Albury North (International Clients' Choice) Mark Beale, Albury North COMPETITION CREATOR INDIVIDUALS No. 1 Kate Coultas, Canberra Marcus Biasetto, Wetherill Park | Cecil Hills Jessica Cao, Upper North Shore & Northern Beaches

RISING STAR OF THE YEAR Ricky Mayne, Dubbo

ADMINISTRATION TEAM OF THE YEAR Goulburn COMMUNITY SERVICE Upper North Shore & Northern Beaches PROPERTY MANAGEMENT OFFICES - NET GROWTH United Group (No. 1 International Property Management Office - Net Growth) PROPERTY MANAGEMENT OFFICES - REVENUE Canberra (No. 1 International Property Management Office - Revenue) CLIENTS' CHOICE - OFFICES Albury North Lismore TKG COMPETITION CREATORS - OFFICES Canberra (No. 4 International Competition Creator) BEST IN MARKET - OFFICE Helensburgh BEST IN MARKET - BUSINESS Upper North Shore & Northern Beaches 27

Why every moment matters BY ISABELLE WALKER

The Every Moment Sales Conference wasn't about finding the next shortcut. It was a reminder that the best in our business continue to outperform because they execute the fundamentals better than anyone else. They prepare longer, communicate more consistently, ask better questions, follow a proven process and stay committed, even when the market becomes more challenging.

Across every session, our speakers shared practical strategies, systems and conversations that are delivering results in their own businesses. Here's a look back at the biggest insights from the day.

CHARLES TOUMA

Winning the week

LUKE O'KELLY

Creating the opportunity

Charles Touma challenged the room to think beyond individual transactions and instead focus on building the systems that create long-term success. Through disciplined prospecting, consistent routines and an obsession with measuring the right activities, he demonstrated how small actions, repeated every day, compound into extraordinary businesses. KEY TAKEAWAYS The best businesses aren't built on big moments; they're built on consistent habits that compound over time. "The money isn't in the transaction. The money is in the machine that creates the transaction."

Luke O’Kelly shared the operational disciplines behind one of the country's highest-performing sales businesses, proving that prospecting isn't something Elite agents fit into their day, it's the foundation of it. He reinforced the importance of protecting prospecting time, creating accountability and establishing routines that become part of team culture. KEY TAKEAWAYS Opportunity isn't something you wait for. It is created through consistent, relevant conversations and treating prospecting as a discipline. “If you’re not making calls and prospecting, then I don't know what you’re doing.”

KARYN O'DEA AND JODY FEWSTER Dominating your market

KEY TAKEAWAYS The listing presentation starts with the first conversation, not when you walk through the front door.

His practical dialogue frameworks demonstrated how strong relationships and better communication create the confidence needed for buyers and sellers to act. KEY TAKEAWAYS

"Perfect preparation prevents piss poor performance.”

Great agents don't just negotiate price. They build trust, shape perspective and create competition.

JAMIE WOOD

"The stronger your relationship with a buyer, the more influence you have."

From private treaty to auction first

THOMAS MERRIMAN The second chance strategy

In conversation with Thomas McGlynn, Karyn and Jody shared how they've built dominant businesses in very different markets through consistency, trust and community presence. Whether it was Karyn's structured communication systems or Jody's long-standing commitment to providing valuable market insights, both demonstrated that reputation is built long before a client is ready to sell. KEY TAKEAWAYS Market dominance isn't created by one campaign. It is earned consistently showing up with relevant, valuable communication and presence over time. “It's about clear, consistent communication and remaining visible over long periods of time."

MATT LANCASHIRE Winning the listing

Interviewed by Sam Grover, Jamie Wood shared how an unwavering commitment to auctions transformed his business and helped shift expectations in his market. KEY TAKEAWAYS Process creates confidence - for your clients, your team and your marketplace. "We had nothing to lose, so we decided to back the process from day one."

ALISTAIR MACMILLAN Creating competition

Matt Lancashire unpacked the preparation behind his listing presentations, showing how meticulous research, thoughtful discovery and personalised planning establish authority before the presentation even begins. His session reinforced that confidence at the listing table comes from preparation, not improvisation.

Thomas Merriman challenged the belief that an unsold auction is the end of a campaign. Having re-auctioned 35 properties and sold 31 within 45 days, he showed how structure, confidence and commitment can turn a setback into a stronger second opportunity. KEY TAKEAWAYS Confidence, consistency and process don't end after the first auction. They become even more important. "Unsold does not mean unwanted. Passed in does not mean passed over."

Alistair explored the conversations that matter most throughout a campaign, from building trust and transparency with buyers to helping vendors focus on the strength of the process rather than one emotional price point.

OUR GROUP'S HIGH STAKES NEGOTIATION

training blows all away BY ALEX TILBURY

One of the things our group is famous for is offering members access to the best trainers in the business from around the world.

ecently more than 700 members had the opportunity to learn from high powered US professor Dr Victoria Husted Medvec, a world leader in high stakes negotiation, in a high energy session aimed at helping them differentiate during negotiations. Dan White, said he was thrilled to see Victoria back with the group. "We believe in providing our people with the opportunity to learn from global experts, ensuring we stay at the forefront of our industry," Dan said. "Negotiating is integral to what we do, and we were all blown away when she was here in 2024." Victoria is the Adeline Barry Davee Professor of Management and Organisations at the Kellogg School of Management, Northwestern University, and has worked with Fortune 100 companies including Google and Facebook. Every negotiation, she said, is a high stakes negotiation for our group, and every agent negotiates on three fronts every day: winning the listing, negotiating with buyers, and managing seller expectations. Her simplest, most important lesson: "Do not focus on yourself; focus on the other side. That is such an easy statement but so hard to live, as people have an egocentric bias. It will hurt you every time you negotiate."

She also pointed to the power of thirdparty data over self-interested opinion: "I love quotes. I use them all the time from the other side, that can be really helpful." On today's market, Victoria said uncertainty stalls buyers and sellers alike. "Buyers who are going to buy want a deal, so we have to create a perception of a deal," she said. For hesitant sellers, she said the job is to help them "envision how much it could go down by even more" if they wait. She warned experienced agents fall into three traps: negotiating "the wrong deal" out of habit, commoditising themselves ("what you definitely do not want to do if you work for our group is to look like every other agency out there"), and setting goals that are too modest.

"Goals drive outcomes, people who have more ambitious goals get better outcomes regardless of everything else." Victoria closed by pointing to our group's key differentiators: real-time data, global brand awareness, and auction expertise.

JODY FEWSTER

CHRISTINE RUDOPLH

RYAN TRICKEY

Jody Fewster of Ray White Cottesloe | Mosman Park said she jumped at the chance to be in a room with someone of the calibre of Dr Medvec. “This training allows us to be able to differentiate ourselves from every other agent outside the network. For me personally, working with the high net worth market in Perth, the ability to negotiate across different levels brings a special differentiator to me and my team,” she said.

Christine Rudolph of Ray White Collective in Brisbane said she loved the strength in being part of the Ray White Group and being able to connect with so many agents throughout Australia. “It’s wonderful to be able to draw on the strength of the group and support each other through a changing market.”

Ryan Trickey, RWC Glen Waverley managing director said the Every Moment conference was a great example of one of our biggest differentiators. “Events like today are where we can come together as a group like this from around the country with so many different skill sets and all learn together. That's something that no one else can offer."

RWC NETWORK LEARNS FROM CRICKETING GREAT,

Ricky Ponting BY CASSANDRA GLOVER

ore than 200 RWC members gathered in Sydney for a day of learning, development, and networking at the group’s annual conference.

“The pressure didn’t kick in for me until I was out there playing for Australia and had a sustained run of success.

The conference kicked off with RWC CEO James Linacre presenting on the state of the network.

“After I’d had a sustained run of success, I had to make a strategy of how I wanted to train and prepare, and what I wanted to be known for, and then I just had to stick with that for the length of my career.”

“This was the biggest year in RWC history. I’m so proud of how everyone in this room has contributed to such a momentous year,” James said.

Brittany asked Ricky what he would tell younger Ricky and, referring to his 12-year-old son, he joked that he has a little Ricky at home who doesn’t listen very well.

“It’s not about the numbers, it’s about what they represent: the investment in people and recruitment, in new technology, the way we’ve leant into media and research, our asset management and how that’s grown exponentially as well.”

“I don't have any regrets over my entire career, when you put so much thought into every decision you make throughout your career, it’s hard to have regrets,” he said.

The audience then heard from the most highly anticipated speaker of the day, Australian cricket legend Ricky Ponting AO, in an interview with the day's MC and Ray White media advisor, Brittany Lane. Ricky Ponting AO is a past captain of the Australian cricket team and one of the most decorated players in the history of the game. Brittany asked Ponting how he first learnt to handle pressure. “I didn't know what pressure was. I always had people saying good things about me but I didn’t know what it meant. I just wanted to be the best that I could be. “I just wanted to make sure my skills and my game were in a position that I was never going to let any of my team mates down.

“I made mistakes, I wish I didn’t, but I can comfortably say every decision I made was with the thought that it was what was best for the team at the time.

“But to my son, or any young kid now, I say make sure you’re living your dream, striving for your dream, and when anyone tells you you can’t do something just say ‘give me five minutes and I reckon I can’.” RWC Pacific Group principal Jackson Rameau interviewed top commercial finance broker Billy Moskovich, executive director at Stamford Capital.

Moskovich recalled how calling a property developer "an idiot" for buying a $30 million apartment block, only to learn the developer was the buyer, became his turning point. He quickly pivoted to pitch his services, securing a $25 million deal: “I called around to three banks and they were all salivating to get a deal done with him.” The next speaker was Sydney Swans COO Drew Arthurson. Drew spoke to the audience about high performance under all conditions, and the controllables versus the uncontrollables. “The things we can control are the anchors of high performance,” he said. “Then comes the areas we can influence, we might be able to move the needle. Then there’s the things we can’t control, and so many people get stuck in the uncontrollable. “Most people have their A game and their B game, and when they get stuck in their B game they are often stuck focussing on the uncontrollables.” RWC CEO James Linacre interviewed former Macquarie Group executive director Bill Moss AO on identifying market opportunities. Discussing Macquarie's reputation for innovation, Moss highlighted the key to their global growth. “In those days, it was create and survive, or die. You had to use your brain and find niches and opportunities in the market.” He told the room that success came down to hiring entrepreneurs over standard MBAs and analysing any setbacks to adapt quickly. The audience heard from REA’s national sales director Emma French who spoke about the power of immersive content including video content such as walkthroughs and virtual tours. Ray White CEO of Performance and Value Thomas McGlynn interviewed McVay Real Estate managing director Sam McVay. Sam is a prominent figure in the Australian real estate industry, who spoke about the importance of building a partnership. “People say advisors and brokers are different things, but I am a real estate agent. I’m a salesman. “The goal I’m really aiming for though is to be a partner. When you do that you’re more than a commodity where fees and things can be negotiated, you’re part of the team.”

EX-NRL STAR LUKE BATEMAN INSPIRES

Ray White Rural network

BY RESHNI RATNAM

ore than 175 Ray White Rural and Livestock members gathered in Sydney for a day of learning, development, and networking at the group’s annual Muster conference. The conference kicked off with Ray White Rural and Livestock CEO Matt White presenting on the state of the network alongside executive director Stephen Nell. “This financial year has been the second best on record - the best was 2021,” Matt said. “We are very proud of the group and all that they have achieved during the current market conditions.” The most challenging times in real estate are during market transitions, Matt said. Stephen said: “I don’t buy into the market place. None of us exist in this industry if there are no peaks and troughs - our job is to help people move around despite what the market conditions are”. Former Canberra Raiders player turned cultural commentator, Luke Bateman, delivered a deeply honest, raw presentation on identity, resilience, and personal evolution. Growing up in western Queensland, Luke’s entire sense of self-worth was tied to rugby league. By 21, he had reached what looked like the summit: an NRL contract, fame, and a lucrative salary. Yet behind the TV broadcasts and stadium crowds lay a profound inner emptiness.

Luke said what followed was a spiral into gambling addiction, shame, and loss - a period that brought him to complete rock bottom despite every external sign of success. The turning point came when Luke chose to face the uncomfortable truth, entering a 28-day rehabilitation facility and returning home to rural Queensland to rebuild his life from the ground up - one timber log and tiny habit at a time. Through literature, daily accountability, and a viral TikTok book review page born out of authentic vulnerability, Luke rediscovered his purpose. His message for the room offered powerful lessons for anyone navigating high-stakes environments. He said change is difficult, but living out of alignment with your true self is harder.

Ray White chief economist Nerida Conisbee and head of research Vanessa Rader took to the stage to discuss the state of the economy. Nerida said the biggest challenge at the moment is that the market is in a “heightened level of uncertainty”.

Speaking to the network about the group’s technology roadmap, chief systems officer Jason Alford and chief information officer Ben Cowie outlined how artificial intelligence and bespoke digital tools are reshaping real estate operations and driving member profitability.

In the PM/SODA (admin breakout) Ray White New South Wales | ACT property management business development executive Cameron Kennedy spoke about how property managers can now eliminate tedious administration using tools already sitting on their desktops. Vanessa pointed out some key indicators this year for the regional markets were that winter crops numbers are high, livestock prices are surging and lamb values are the highest they have been on record.

A former AFL player for Adelaide and Brisbane, Andrew Crowell spent nine years leading the Lions' personal excellence and wellbeing program. He now leverages that background including his role in building Brisbane's premiership culture - as Ray White’s head of high performance and wellbeing.

Matt held a discussion with Sam McVay, from McVay Real Estate, discussing running a boutique firm with a team of six.

Rugby league legend Brad Fittler addressed real estate professionals, drawing parallels between elite sports, leadership, and property. Drawing on a 16-year, 350-plus match NRL career, he highlighted how success in both arenas demands relentless drive and a love for the grind.

Operating across three countries, $15 billion dollars worth deals will have transacted since the business commenced eight years ago.

Speaking to a room of real estate business owners and aspiring principals, Kate Tinta, Ray White Accounting Solutions head of operations and growth, highlighted the critical power of a "stopdoing" list.

These include hotels, offices, shopping centres and other properties including student accommodation. Sam said: “Our main driver of success is if we know the property better than anyone else”.

Kate urged leaders to evaluate where their time actually creates the most value.

JUST TRY AND STOP ANDREW HARDING:

he’s on a roll in the Top End

BY ALEX TILBURY

ndrew Harding stands at the forefront of Darwin's luxury property market, setting the benchmark for performance, leadership, and results.

As owner of Ray White Darwin and Palmerston, he guides clients through high-value real estate decisions with confidence, clarity, and genuine care but his path into the industry started a long way from a boardroom. Andrew grew up in Tasmania and, after finishing school, went straight into a carpentry apprenticeship. In 2010 he moved to Moranbah, the Queensland mining company town, where the work was relentless: seven days a week, building a trade from the ground up. When his apprenticeship finished, he pointed the car north and drove for Darwin, chasing family ties: his parents had settled there with his younger sister, and his brother had been posted to Darwin with the Navy. He arrived planning to keep drifting west. Instead, life intervened, he broke both wrists, an injury serious enough to end his carpentry career before it properly began. Back on his feet, Andrew tried his hand at sales, landing in a car yard at 23 in 2017.

t was there, working the floor, that he first clocked real estate as a genuine long-term career, a way to turn a talent for talking to people, and a stubborn commitment to honesty, into something bigger. His boss in the car game taught him a lesson he still leans on: you win by being likeable and never fake whether that's working on a building site, at the pub, or in a boardroom - just be yourself. Real estate, he found early on, oversold the dream and underplayed the slog, the hours, the rejection, the grind before the wins. "You get out what you put in" became the operating principle. Andrew started his real estate career at a local boutique agency in October 2017 into a tough market. His lead agent took him under his wing, and within 18 months Andrew had a team of his own. His first hire was Evie Radonich, the first of what would become a growing team, all built on a principle he still repeats today: overcommunication is the secret to success. It was during his early days in real estate that Andrew crossed paths with Ray White South Australia and Northern Territory CEO Matt Lindblom.

In November 2021, Matt rang with an opportunity: did Andrew want to open Ray White Darwin? Andrew and his wife, Leanne Scott-Toms, sat down with Matt over coffee, and the timing, and the opportunity to build something of his own, was too good to pass up. Ray White Darwin opened in May 2022. A second franchise, Ray White Palmerston, followed as the business grew and he has just opened in a magnificent newly renovated building in Parap. Ray White managing director Dan White, who was in Darwin for the new office opening, complimented Andrew on the way he has grown his business and his team. Andrew started his business as a two-person operation, and it’s now a 24-strong team with a huge new office with a lot of available seats for growth. “What Andrew's built in Darwin in under three years is exactly the kind of performance we love to see and support. He's taken market share from three per cent to 18 per cent through hard work and genuine care for his clients, that's not luck, that's great leadership and a great culture.” Leanne’s artistic flair and touch was experienced by the 250 people who turned out for the huge office opening event in Parap.

dancers in Ray White yellow lampshades to add some theatrical excitement to the party! Leanne is a highly experienced sales agent plus is also an accommodation expert in the short term letting arena. She specialises in the holiday market for families and corporate travel, facilitating the ideal accommodation solution for travellers to Darwin. The sky is literally the limit for Andrew, just try and stop him. Market share has climbed from three per cent in 2022 to 18 per cent today, with a clear target ahead of 50 per cent, or one in every two homes sold in Darwin. Their in-room auctions run every Thursday at 5pm, a fixture that's become part of how the Darwin market now operates. A qualified carpenter by trade, Andrew brings a rare depth of construction knowledge to the selling process, a practical edge that gives property owners a genuine advantage, from understanding structural integrity and design potential to identifying opportunities that lift both appeal and long-term value. Andrew drives a culture of care, excellence, performance and continuous growth across his team, committed to raising the standard of service and shaping the future of real estate in the Northern Territory, with clients and results at the centre of everything the business does.

With a background in event management and a creative soul at heart, Leanne dressed her

WESTERN AUSTRALIA'S REAL ESTATE

powerhouses join forces BY ALEX TILBURY

wo of Western Australia's most successful leaders are joining forces, with Dethridge Groves merging with Dalkeith | Claremont – bringing together our group's biggest business owner in Perth, Vivien Yap, with awardwinning leader Hayden Groves. The mega business will operate under joint princials Vivien and Breanna Ridge-Singh, uniting sales, auction and property management expertise under one roof. The newly-combined business brings together 24 sales agents producing $1 billion in sales annually, alongside a property management division managing more than 700 properties for their landlords. "There are so many wonderful people in Hayden's business, and we can't wait to support their future ambitions," Vivien said. 38

"The experience and knowledge Hayden brings to the table is significant, and we're excited to work with him and benefit from his leadership and longevity." Hayden said the move was a chance to align with the state's top operator. "Vivien has set the benchmark here in WA, so joining the best is very exciting," he said. "Combined with Breanna's experience and leadership in property management, I believe my team is now positioned for ongoing success," he added. "Opportunities like this one don't come every day. So when the chance for Vivien and I to plan the future with Hayden came up, it was simply something we couldn't refuse. I can't wait to take our team and business to even greater heights," Breanna said.

Western Australian CEO Mark Whiteman said the merger was a powerful example of how combining complementary businesses could accelerate growth. "Each of these leaders brings something different, but equally powerful, to the table. Across sales, auctions and property management, they really have it covered with an exceptional leadership team," Mark said. "We look forward to supporting their broad ambitions." The newly-combined leadership team will initially focus on integrating the two businesses, leveraging shared resources, systems and support structures alongside the deep national resources of our group.

THE ROAD TO THE NUMBER ONE:

the Rochelle Adgo story BY ALEX TILBURY

here's a moment Rochelle Adgo still comes back to. Sitting in her car at the Arana Hills Shopping Centre, a square piece of paper in her hand, working out the maths of a new life. She was trying to work out how many houses would she need to sell, as a commission-only real estate agent with two young kids, to make $80,000 a year? That was the starting line. Nine years later, the Ray White Mitchelton agent has just been named Ray White Group's number one salesperson internationally, with 188 settled sales in a single year. A mammoth feat out of a network of more than 13,000 agents across Australia and New Zealand. A Kiwi who made Brisbane home in late 2011, Rochelle came to real estate with a finance background. "I was never very impressed with the standard of the industry," she says, and that discomfort became the blueprint for everything that followed. Faced with the reality of commission-only income and two children, then nine and six, to provide for, she made herself a pact: whatever she built had to be sustainable, not just successful in a good month. She studied what other agents were doing, their letterbox drops, their open homes, their marketing, and asked, relentlessly, how can I do this better? She tested her way there. DL flyers, then a move to A4 double-sided gloss. And after every single sale, without fail, she reinvested $600 straight back into marketing. It compounded. "I became an attraction agent," she says, "before anyone even knew what that meant." The results came fast. Forty-four sales in her first year alone, a high-volume goal she set herself and simply refused to miss. Her approach to sellers and buyers alike is built on a simple idea, humans first, real estate agents second. She talks about helping clients transition into their next chapter in "the safest, least risky way," about over-delivering rather than overpromising, about being solution-focused when a deal gets hard.

When emotions run high, and in real estate, they always do, Rochelle relies on a simple technique: feel, felt, found. "I'm good at taking the emotion out and focusing on the numbers," she says, leaning on market reports and hard data to bring a stressed vendor or an anxious buyer back to solid ground.

Rochelle’s grandparents risked death if they were found harbouring a Jewish child and they kept Elli safely hidden despite multiple raids by the Nazis. Jo and Frits were eventually betrayed by a collaborator neighbour but not before Elli was placed in the care of another Dutch Resistance family.

And rather than chasing every open home and every flyer drop every single day, her philosophy is disarmingly simple: do more of less, better.

Even though Rochelle never met her grandparents, this strong sense of family and connection is an important value for her still today. On holidays to Fiji's Mana Island, Rochelle and her family discovered a village behind the resort in need of support, and rather than looking away, they got to work.

Nowhere was that philosophy clearer than at 45 Doorey Street, Keperra. Rochelle brought the campaign forward and made the call to take it to auction, a decision that paid off spectacularly. Eleven registered bidders turned up on the day, and the property sold for $1.93 million, a result she credits entirely to her team. "Team effort, trust the process, run my own race," she says. "Hard work matched with a bit of courage." Behind Rochelle's rise is a deliberate decision she made early: to find a mentor who had already done what she wanted to do. That person is her principal Martin Millard, someone she chose specifically because he was established and successful in the industry. "I know it works," she says of the relationship.

Together they've helped build schools and brought members of the community over to New Zealand, turning a holiday encounter into an ongoing commitment. It's an extension of the same philosophy she brings to her clients: understanding people's "love language," in her words, and giving them what actually matters to them, whether that's a bunch of flowers, words of encouragement, or simply showing up.

Martin challenges her daily, sees her. He continually pushes her to refine and improve. It's a partnership built on one core belief Rochelle lives by: who, not how. Rather than asking herself how she'll solve a problem, she asks who can help her solve it: her lawyer, her accountant, great staff, an industry-leading support network around her at all times. Rochelle's drive traces back further than her real estate career. The eldest of five children, she comes from humble beginnings, with a family history shaped by her grandparents' experience during World War II. Rochelle's grandparents Frits and Jo Hakkens, originally from Amsterdam, had 25 happy years in New Zealand but during WWII, in Nazioccupied Amsterdam, the resistance couple risked everything to conceal little Elli Szanowski in their ceiling.

PROFESSIONAL FOOTBALLER PLAYER CHANNELS

drive into becoming top agent BY CASSANDRA GLOVER

hen he was eight years old, Ray White Mill Park agent Robert Stambolziev dreamed of being a professional football player, and just seven years later he shipped off overseas to begin his football career. At just 15 years old, Robert left his life and family in Melbourne behind and moved to the UK to play for Bristol City. “It was a long way from the northern suburbs of Melbourne, and a real education,” he said. “I had to adapt fast: new culture, new people, a completely different way of life. “From there I was transferred to Panathinaikos, one of the two biggest clubs in Greece, where I had to learn a totally new language, before eventually coming home to play in the A-League with Sydney FC.” Robert said his time playing professional football was a dream come true. “Honestly, the whole journey was the highlight: leaving home at 15, living in Europe, seeing the world, and experiencing things most kids from the northern suburbs of Melbourne only dream about.

That alone shaped me,” he said. “But a few moments stand out like being an A-League finalist.

“They were hard lessons, but they built resilience.”

“Running out against Chelsea and Tottenham in front of 90,000 people is a surreal feeling you never forget.

“Being released by a club and having to pick yourself up, find a new team, and start all over again somewhere new was also hard.

“And scoring in the AFC Champions League against Guangzhou Evergrande, one of the biggest clubs in Asia.”

Robert said these lessons helped him build a thick skin that allows him to excel in the real estate industry and sit in the top three per cent of Ray White agents.

But despite the highlights, Robert said the journey wasn’t without some real challenges. “Being away from home from such a young age wasn't always easy,” he said. “This was before WhatsApp or FaceTime, so I just got through it on my own. Times like that make you grow up fast. “Then there's the football side of it. Constantly having to perform and still being overlooked. Knowing deep down you're better than the player ahead of you, but your fate is in someone else's hands, a coach's decision on whether you play.

“You learn to back yourself, keep performing regardless of the setbacks, and never let someone else's decision define you,” he said. “Real estate has its own version of that. You're constantly dealing with rejection, an owner choosing another agent, missing out on a listing.

“People look at you very differently as the local real estate agent than they did as a professional footballer.” Robert said those who knew him were surprised when he chose real estate as his next career, but he was attracted to the competition of real estate. “During my playing days I was actually pretty shy, so the idea of door-knocking or cold-calling was my worst nightmare,” he said. “But I wanted something that still had that competitive edge I'd lived and breathed my whole life: targets, performance, results you can measure, while building something lasting. “Real estate ticked every box. It's people-driven, it rewards hustle, and there's a scoreboard.” He said while some people spend their time scrolling on social media, he is checking his ranking on realestate. com in his core area, or logging into Pulse to see where he’s at on calls, appraisals and listings against agents across the state. “And then you get the reality check: you look up and see the numbers the top performers across the Ray White network are putting up, and it keeps you hungry,” Robert said.

“There's always another level.” Robert said his drive and work ethic translated well from football to real estate. “I've had the highs of living out my childhood dream, playing professional football, but I can tell you there's nothing more humbling than letterbox dropping and door-knocking. And yet it's something I still do, and genuinely enjoy,” he said. “The thrill I used to get scoring goals in front of a crowd I've channelled into this. “Now the rush comes from winning a listing, from delivering a great result for my vendors, and yeah, I'll admit, there's a bit of vanity in me too: seeing my name in the paper, my ‘SOLD’ stickers going up on signboards. That never gets old.” Robert has always believed training harder, working harder and doing more than the next person puts you in the best position to succeed. “That was true in football, and those exact traits couldn't translate more perfectly to real estate. “My work ethic, and honestly, an inability to ever switch off, is what's made me an elite agent and number one in my core area. And I'm still striving to be better every single day.” 41

CHARLOTTE DELIVERS PERFECT FIRST

Father’s Day after four-year surrogacy journey BY RESHNI RATNAM

Father’s Day carries a profoundly different meaning for Brisbane real estate agent Dimitri Cassidy and his husband, James.

fter a gruelling four-year international surrogacy journey marked by years of waiting, immense financial sacrifice, and heartbreaking losses, the couple are finally celebrating the milestone with their beautiful baby girl, Charlotte.

For Dimitri, a high-performing sales agent with Ray White Collective, and James, who oversees corporate governance for a superannuation company, the road to fatherhood tested their resilience. Beginning their research in late 2022, the couple explored options globally before choosing Canada. Over the course of their journey, they navigated the emotional toll of working with four different surrogates and enduring two devastating miscarriages. The turning point came late last year when they matched with an experienced surrogate in New Brunswick - a woman they now affectionately call their “beautiful superhero”. On 26 March 2026, the couple’s world changed forever when Charlotte was born via a natural birth, with both dads right by her side in the delivery room. “I’ll never forget getting the phone call around 11pm to say our surrogate had gone into labour,” Dimitri said. “We rushed to Saint John Regional Hospital and waited for more than 11 hours before our little angel made her grand entrance. “I cried, I shook, and at one point I had to sit down because what I had just witnessed completely changed our world forever. It’s the most extraordinary experience, and there really aren’t words that can fully describe it.” Bringing Charlotte home to Brisbane was made seamless by a dedicated legal team, but the transition back to reality required a delicate balancing act. As a real estate agent in a fast-paced property market, Dimitri had to return to work almost immediately after stepping off the plane from Canada to resume open homes. He credits the unwavering backing of his colleagues for allowing him to navigate the high stakes of both new fatherhood and real estate.

and my business when I needed them. Looking back, I honestly wouldn’t have wanted it any other way. “While I didn’t have access to paid parental leave or government support, everything worked out in the end because I had such an incredible team around me.” While returning to the ground quickly meant navigating the realities of a commission-based industry, Dimitri said the community's embrace has been the ultimate reward. “My business needed me back fairly quickly. Did I miss out on some business? Absolutely. But what I lost eventually came back,” Dimitri said. As Dimitri and his husband prepared to celebrate their very first Father's Day, the milestone serves as a beautiful reminder of the community, team, and love that brought his daughter home. “We’ve been shown so much kindness, love and support,” he said. “People from all walks of life have stopped us in supermarkets, parks, cafés and on the street just to admire Charlotte, congratulate us and ask about our journey. “Those moments have been really special. “Of course, we’ve also had the occasional person ask, “Where's mum?” That’s okay. Everyone’s entitled to their opinion, they’re just not our people.” Today, Charlotte is thriving as a happy, cheeky, and “fantastic sleeper” who loves attention and cuddles. “She’s becoming more vocal every day, and her cheeky personality is really starting to shine through,” Dimitri said. The doting dads speak almost every day to their surrogate and regularly send her photos and updates of Charlotte. “She’ll always be an incredibly important part of our family’s story,” they said.

“Haesley (Cush), Matt (Lancashire) and my co-agent, Will (Aston), were incredibly supportive from day one,” he said. “We had a plan, and it worked. “My clients were so understanding, and I knew that if I needed more time with my family, I had that flexibility. “I had amazing colleagues who stepped in to support both me

SELLERS GIVE YOUNG MUM THE ULTIMATE

$10k housewarming surprise BY RESHNI RATNAM

n an industry so often measured solely by numbers and sale prices, a recent property sale in South Australia served as a powerful reminder of the profound human stories behind real estate. Ray White sales agent Linda Clemente, alongside team members Oliver Bishop (sales associate) and Anita DeSciscio (team administrator), brought together a sale which culminated in a life-changing act of generosity for a young first-time homebuyer, highlighted by the sellers gifting her a lot of their furniture and $10,000 upon settlement. Eighteen months ago, the 25-yearold single mum, who asked to remain anonymous, found herself starting completely from scratch. Escaping a domestic violence relationship with her then 4.5-monthold daughter, she locked away a mere $5,000 - the only money she had to her name - and made a silent promise to build a secure future.

Through sheer determination, returning to work at six months postpartum, and scaling up to fulltime employment while living with her supportive parents, she managed to sacrifice, budget, and save an incredible $35,000 deposit.

Throughout the emotional journey, the buyer felt completely supported by Linda and her dedicated team.

The weekend she found her dream unit in an inner-east Adelaide suburb, the odds seemed stacked against her.

“Linda was lovely, and Oliver and Anita were absolutely amazing. The communication they had with us, and Anita making my daughter feel so comfortable she even gave her a hug goodbye, just meant the world to us,” the buyer said.

On Mother’s Day eve, her daughter suffered a burn injury, leaving them in the hospital until 1am. Exhausted but driven, she attended the inspection the next morning.

Recognising the buyer’s incredible resilience, Linda shared the young mother’s inspiring journey with the sellers, who also wished to remain anonymous.

“I had nothing left in me but I knew I needed to go look at this unit, I walked in with my mum and we knew it was perfect straight away, the open plan, nice view, it was small, compact but felt open, the buyer said.

Deeply moved to learn their home would become the foundation for a little girl's future, the sellers went completely above and beyond.

“Every other place I kept finding the faults; this place I kept seeing the positives. It’s been a massive journey to get here, but I’m so excited to finally have my own place, and my daughter and I are absolutely loving it.”

At a morning tea organised before settlement, the sellers surprised the young mother by gifting her a beautifully styled home, leaving behind a TV unit, a fully equipped kitchen, a fridge, and furniture to help her get started. But the biggest surprise was yet to come. Upon final settlement, the sellers requested a final meeting at the property to hand over the keys. In exchange for a handmade card from the toddler and some fresh, homemade sourdough baked by the young mother, the sellers handed over a card of their own. Inside was a bank cheque for $10,000. “It absolutely shocked me,” the young mum said. “I showed my mum and she burst into tears. I was in shock the rest of the day and realistically am still in shock to this day.

“I have put the money into a savings account as a safety net... if an emergency happens, I have back up. I want to use it wisely.” Now in her seventh year in the industry, Linda has built her reputation on a simple belief that real estate is, above all, about people. “Property is what changes hands, but it is the human stories that drive our team,” Linda said. “When you hear a story of such immense strength and devotion as this young mother's, it moves you to your core. “Witnessing the pure, unconditional kindness of the seller - giving a young family not just a roof, but a massive financial safety net - is a moment I will cherish for the rest of my career. “It proves that real estate, at its best, is about helping people build their futures, one act of kindness at a time.” For the young buyer, the message she wants to leave for other young people is one of hope and practical balance. “I have always been very careful with money,” she said. “You can still enjoy life but on a bit less of a budget. We wear nonbranded clothes, and we spend a lot of time at the park because it's free. “Never give up on the things you enjoy, just be mindful. If I can do it, you can too.”

CENTENARIAN BIDS FAREWELL TO ORIGINAL

1955 Salter Point home “Every client and every property has a different story, and it’s important to make sure people feel supported throughout the process.”

n a deeply moving milestone for the Perth property market, 102-year-old Elaine Keesing has officially said goodbye to the beloved Salter Point sanctuary she and her late husband, Ross, handcrafted 71 years ago.

The three-bedroom property at 12 Unwin Crescent, Salter Point was marketed by Ray White South Perth sales agent Cristina Spinella and recently sold for a multi-million dollar price. Cristina said the sale unfolded as an extraordinary, fourgeneration celebration of a life well-lived, turning a simple property transition into a historic moment for one of the suburb's original pioneers.

“I’ve had the privilege of assisting several vendors in their 90s, but representing a 102-year-old client is certainly a first and something I’ll always remember,” she said. “I believe experiences like this come down to empathy and taking the time to understand what matters most to each family. When Cristina asked Elaine what her secret to her vibrant, joyful longevity was, she quickly shared her daily ritual: two eggs on toast every morning and a glass of brandy and dry at 4.30 every afternoon.

Elaine’s story at Unwin Crescent began in 1955, when the neighbourhood was mostly dense bushland, the roads were gravel, and water was pumped from a neighbour’s bore. Over seven decades, the home stood strong as the backdrop for a lifetime of memories, surviving multiple renovations while keeping its original, loving core intact. As managing a large house and garden solo became impractical, Elaine decided it was time to transition to residential care at Bethanie Como, turning to her family to research an agent defined by empathy and deep local knowledge. That search led directly to Cristina, who tailored the entire journey to honour Elaine’s remarkable legacy. Recognising the emotional weight of the sale, Cristina arranged extra face-to-face meetings and facilitated a formal "signing ceremony" surrounded by Elaine’s two sons and daughters-in-law, even filming the occasion so the family could preserve the memory forever. Cristina said the property captured immediate, competitive buyer interest through a VIP launch, ultimately selling to a couple relocating from Yallingup to be closer to their daughter. For Cristina, taking care of a client born in 1924 was a once-in-a-career privilege.

NEVER PLAYING THE SAFE GAME:

agent’s unapologetic path to success BY CASSANDRA GLOVER

anjukta Ghosh has always done things her own way. From starting her career in India, to becoming one of Darwin’s most renowned real estate agents, she has never “played the safe game”. Growing up in Kolkata in India, Sanj was raised in a strict Hindu joint family, the youngest of the 25 member household, and had access to the best education. “I didn't want to go down the path of having an arranged marriage and playing the safe game,” she said. “I left my city, bought a scooter in Delhi, and was very independent. “I started working at a hotel which was quite scandalous with my upbringing.” Whilst working for the Taj Group in India, Sanj met her now husband and they decided to move to Australia. Arriving in Adelaide on a student visa, Sanj completed a Masters in Business Administration and was sponsored by the Hilton Hotels to stay permanently in Australia. They moved to Brisbane and Cairns before finally settling in Darwin. “I moved into sales once I had my kids because it was more of a home-based business, and for me family was the priority,” Sanj said.

Sanj and her family moved to Darwin when she was appointed Hilton’s sales manager for the Northern Territory. But then the pandemic hit and hotel business was down. At the age of 46, Sanj decided to change careers and get into real estate. “We bought a house and met some people in real estate and I was flabbergasted by the quality of the service and the knowledge. I thought - if these people are successful then I can do it even better,” she said. “I spent two years working for another brand, but then Ray White Darwin principal Andrew Harding was growing his team and I joined to take over two suburbs which have a very multicultural population. “I loved Ray White because of the tech, there is so much data you can’t get it wrong. As long as you do the work and put in the hours it's almost a foolproof system. “I door knocked, I did all the training. The first 12 months was hardest. “I started off with zero data, I had never sold a house in those two suburbs in three years of real estate. I got one listing on auction, and now in the last year I’ve done 47 sales.”

“There was a lot of cold calling and my biggest client was Ray White. “You had to build up relationships over the phone and email.

“You don't realise how all the parts of your life come together to build something bigger.” 46

“In India, there is a saying in Sanskrit which roughly translates to ‘treat your customer and guest as a god'."

“An open home to me isn’t about just buyers, they are guests you are welcoming to your home." Before Ray White, Sanj had never done an auction, but now it’s her preferred method of sale. “The morning after the auction I asked Andrew what I need to do and he said ‘you’re all done’,” Sanj said. “What an unconditional contract means for you and the seller is that you’re done. You just look after your property until settlement. “When I did my first auction it was nervewracking, but if you follow the process you will get the result. If I believe in auction 100 per cent then I can convince my clients and get them into it. “With auction I can prospect so much more because I'm not bogged down with building reports and conveyancers, etcetera.”

Darwin is a very multicultural city, and, coming from India herself, Sanj said she makes sure that she and her family are part of the community.

It was her experience working for the Taj Group which taught Sanj her exceptional customer service skills.

“My buyers are always from overseas and I think they sometimes feel nervous talking to people. I think people feel more comfortable talking to me as I also come from a multicultural background and I understand,” she said.

“In India, there is a saying in Sanskrit which roughly translates to ‘treat your customer and guest as a god’,” she said.

“I sponsor all the local community associations: Indian, Sri Lankan, Bangladeshi, Nepalese. I sponsor all the festivals and associations and I always try to attend the events. So I don't just see them at open homes, I see them everywhere. “This is a part of Australia where I can be authentic and showcase my culture with pride. I can wear a sari and people will stop and say ‘wow you look amazing’ instead of staring and wondering why I'm wearing that.”

“I can’t help but apply that above and beyond level of kindness to my clients. “An open home to me isn’t about just buyers, they are guests you are welcoming to your home. “Even if they don’t buy from me they get a welcome gift and a Ray White candle. I also offer to help with their contract or offer to come with their building inspections.”

WE’RE BRINGING AUCTION EXCITEMENT TO QUEENSLAND'S BIGGEST

sporting stages PADDLES UP AT

BY CIARA SULLIVAN

the MCG BY ISABELLE WALKER

Ray White painted the MCG black, white, and yellow on 27 June, celebrating its Platinum Partnership with the Collingwood Football Club for the highly anticipated clash against Richmond.

he 4:15pm blockbuster saw the hallowed turf transformed into a hub of high-stakes real estate energy, bringing the thrill of the auction room straight to the heart of the sporting world. The day kicked off in spectacular fashion for a select group of lucky Ray White clients and members, and lucky Magpies fans, who were treated to the ultimate pre-game "Inner Sanctum" experience. Guests were given the rare privilege of walking on the MCG turf before hearing an exclusive, behind-the-scenes briefing from Collingwood Assistant Coach Matt Boyd. The group were then led onto the ground once again to take place in the Collingwood Guard of Honour as the players ran onto the field. Meanwhile, over in the MCG’s Olympic Room, VIPs and guests gathered for the home team’s President’s function, sponsored by Ray White. Domenic Belfiore, CEO of Ray White Victoria and an instrumental figure in bringing the partnership to life, said the collaboration was a natural fit, fueled by a shared passion for high performance and community. "At Ray White, we’re deeply committed to an auction culture and driving unmatched energy for our clients, so bringing that exact spirit to the MCG was incredible," Domenic said. "Standing in the Olympic Room and looking out at the ground, you could feel the alignment between our network and a club as iconic as Collingwood. This partnership is all

about teamwork, excellence, and delivering unforgettable experiences for our people and the community." The real showstopper came at half-time. In front of tens of thousands of fans, Ray White Victoria’s own master auctioneer Luke Banitsiotis took centre stage for a live activation on the ground.

With bidder paddles handed out across the stadium, the crowd erupted as Banitsiotis called a fast-paced, live auction, knocking down a coveted prize pack containing $500 cash, an exclusive Collingwood merchandise pack and a signed ball to one lucky fan.

As a proud Premier Partner of the Queensland Firebirds and official real estate partner of the Brisbane Lions, Ray White is transforming traditional game-day giveaways into interactive crowd activations, giving fans the chance to experience the energy of a live auction in a whole new way.

Reflecting on the unmatched branding footprint across the stadium, Ray White head of marketing Todd Alexander noted that the activation perfectly captured the essence of the Ray White brand on a grand scale.

At two Queensland Firebirds' home games at Nissan Arena, fans embraced the Ray White auction, led by auctioneers Georgia Turner and Tara Burgin. As cameras swept the crowd, fans waved their paddles, danced and cheered in the hope of being the final supporter on screen when the hammer came down, with one lucky winner taking home a $500 Mastercard.

"From a marketing perspective, our goal was to bridge the gap between the thrill of a Saturday footy match and the excitement of a Saturday Ray White auction," Todd said. "Seeing thousands of Ray White bidder paddles flying high in the stands of the MCG was a phenomenal milestone for the brand. It shows the sheer scale of what we can achieve when two high-performance organisations collaborate to engage fans in a truly authentic and rewarding way."

rom Nissan Arena to The Gabba, our group is bringing the excitement of the auction floor to some of Queensland's biggest sporting stages through its partnerships with the Queensland Firebirds and Brisbane Lions.

The excitement continued at the Gabba during the Brisbane Lions' Round 16 clash against the Sydney Swans, where thousands of supporters again picked up Ray White bidder paddles as they entered the Gabba before taking part in the auction hosted by Ray White auctioneer Tom Gunness. Ray White Queensland CEO Jason Andrew said both partnerships reflected the shared values between Ray White and two of Queensland's most recognisable sporting organisations.

"We're proud to partner with organisations that share our relentless pursuit of high performance, teamwork, and being the best in market," Jason said. "Whether it's on the netball court, the football field, or on the auction floor, true success comes down to preparation, teamwork, and driving maximum competition creation to deliver extraordinary results for our clients." "Auctions are a central pillar of our business. Being able to bring that energy, high intensity, and dominant auction culture to game day in a fun and engaging way is a fantastic opportunity. It's been great to see fans of all ages embrace the experience." The activations are part of Ray White's ongoing commitment to supporting Queensland sport and creating memorable experiences for local communities. Through partnerships built on shared values, Ray White continues to connect with communities beyond the property market.

UNCOVER YOUR POTENTIAL HOME BUYERS AT

first listing presentation BY ISABELLE WALKER

hether it’s visibility of your online purchase from the factory floor to your front door, being served personalised ads based on your online activity on social media, or having the answer to life’s biggest or smallest questions in the palm of your hand - consumer expectations grow bigger, yet more nuanced, each day. The modern property customer anticipates the same level of experience they receive from all industries as a consumer.

and behaviours make them a legitimate match for the property. It’s not blustering or guess work; it’s data. “I had a vendor who was quite nervous about selling, so I showed her the Smart Buyer Match,” said Kevin Chokshi of Ray White Cheltenham. “Then I said, 'If you want, I can quickly just send out a text message,' which I did while I was with her,” he said.

Ray White’s technology, Smart Buyer Match, allows agents to uncover potential buyers for vendors at the first listing presentation; industryleading technology not available to any other agency in Australia.

“Off the back of that, I booked six inspections; two of them requested a Section 32. I was able to generate so much interest from just one text. She thought: 'Why don't we do a full campaign?' It actually gave her the confidence to go to market, which we did and sold it for a great price."

Vendors gain confidence that the moment their property hits the market, it's already in front of active, motivated buyers whose preferences

Rather than just claiming to have interested buyers, Smart Buyer Match provides vendors with tangible proof. It surfaces the most qualified

buyers for their home based on their real-time engagement history, including enquiries made, inspections attended, contracts held and offers made. It’s a data-backed guarantee that the agent has buyers. “If I’m dealing with a property around the $800,000 mark, I’ll typically have 500 to 1,000 buyers,” says Jason Atkinson of Ray White Coomera. “I can say to my vendor, 'Okay, this is how many buyers we’ve got that I can send a bulk SMS to that are active buyers in the market.”

becomes so incredibly powerful when we add our underbidders at auctions in as offer-makers,” said Luke Banitsiosis, chief auctioneer of Ray White Victoria | Tasmania.

“This is data. This is technology that only Ray White has.”

“Our national scale becomes hyperlocal when filtered through tools like Smart Buyer Match.”

The data from Ray White’s network doesn’t just give agents the tools to list properties effectively and transparently, it gives vendors the confidence to go to market, knowing there are buyers waiting to be engaged. “Smart Buyer Match captures data from enquiries, open homes and

“Where other agents rely on fragmented and often inactive buyer data, Ray White agents tap into a network-wide ecosystem of buyer activity. We exclusively only surface active buyers from across our network, and that is a significant point of difference.” he said.

Ray White’s scale, and its depth of access to data allows it to harness technology more effectively than other agencies. Using Smart Buyer Match, it provides an unrivalled customer experience before a vendor even signs a listing agreement.

ECONOMICS ENGINE HELPING

navigate market uncertainty BY ANITA VENKATESH

Rates, supply and shifting policy have kept the market hard to read this year, and that’s exactly where clear economic translation earns its keep. Over the last quarter the economics team has been turning research into tools the network can leverage to navigate the market and provide informed insights in their local areas.

SODA That thinking sat at the centre of the SODA ELG session this quarter, "The Role of the Storyteller: Demystifying Economics," presented across Queensland, New South Wales, Victoria and South Australia. Uncertain markets send people looking for someone they can trust to help them make sense of it, which raises a question worth asking: how do we become those people, and how do we earn that trust? At its heart, the session was about closing the gap between having economic data and knowing what to do with it. Everyone works from the same market figures. What separates one conversation from the next is how well those figures are explained, and that is the work the economics team does, turning complex data into tools the network can draw on. The session showed the admin and operational staff in the room, who sit at the intersection of corporate communications and the office, where that information lives across those tools and how to pull what they need to speak to their own local market, then hand it to their principals and sales teams in ready-to-use ways. Just as valuable was the conversation running the other way: what members felt was working, what wasn't, and which content needed more context to land locally. That feedback feeds straight into how the team builds and refines its tools.

LOCALISED UPTICK One of those tools, Localised, expanded into New Zealand in June, and adoption has been strong since. The timing coincided with a run of SODA sessions across the network, and the combined effect was a clear step-change: report generation jumped by around two thirds month on month, from close to 1,000 in May to roughly 1,600 in June, while active users more than doubled to almost 540 and offices generating reports climbed to nearly 290. July held at that new level, a sign the lift has stuck. The appeal is a simple one. The suburblevel report puts credible, current data straight into client conversations, the local story set within the national picture.

DARWIN VISIT AND TESTIMONIAL That value came through first-hand when the team visited Darwin in late June for the opening of the new Ray White Darwin office. Director and selling principal Andrew Harding put it plainly: "The economics team do a really good job of putting together the Localised reports, so we can highlight these suburb by suburb and get them printed, which we can have open for inspections and give to clients. It's super cool. They make it easy for us to translate the data. And the weekly emails are a high level summary of what's happened, really insightful, quick, short updates we can share with our team and clients”.

REGIONAL OUTLOOK Also well into production is this year's Regional Outlook, an annual deep dive into the markets beyond the capital cities. The report examines where those markets sit today, the forces shaping demand, supply and

prices across the country's regional centres, and what the year ahead is likely to hold. Each edition is built as a series of data stories, offering more than numbers alone: the context behind the patterns emerging across these regions, and the forces driving their growth, movement and trajectory. Scheduled for an early October launch, the report is already on the road ahead of release, with economist Atom Go Tian presenting the findings at Sales Masterclass and across the NSW Zone circuit, sharing the key findings zone by zone so the network can promote the outlook in their markets and carry it into client conversations from day one.

RICS NOMINATION The economics team was nominated for Research Team of the Year at the RICS (Royal Institution of Chartered Surveyors) Awards for the APAC region. The awards recognise the most inspirational initiatives across land, real estate, construction and infrastructure, celebrating outstanding achievement and teamwork within the industry.

RWC TOP 20

celebrate in Sydney BY BRITTANY LANE

L TO R: Dan White, Dan Dragicevich, Mark Creevey, Harry Egan, Frank Giorgi, Joseph Assaf, Tallon Pamenter, Matthew Fritzsche, Jackson Rameau, Tony Williams, James Linacre, Scott Stephens, Andrew Jackson

embers of RWC’s top 20 commercial agents recently gathered at Sydney’s Social Dining for an exclusive luncheon celebrating their top performance and industry leadership. The lunch served as both a celebration of individual achievements and a strategic forum for the network's top operators to reflect on a landmark year. RWC CEO James Linacre praised the event for uniting leadership from across the country. "Given how geographically spread out we are, it was a great opportunity to bring some of our highest performers together in the one room," James said. "We don’t get the chance to do it often, which made the lunch particularly valuable. "While it’s rare to have everyone together in person, what is obvious is that the people in the room

certainly aren’t afraid to share ideas with each other," James continued.

"The level of conversation would suggest those exchanges are already happening pretty regularly, which I think says a lot about the culture amongst the group." Ray White Special Projects director Tony Williams highlighted the power of peer connections from around the network. "It was great to catch up with some of the top operators in the commercial network to compare notes on a busy but successful year and gather some ideas for the year ahead," Tony said. RWC Southwest director Harry Egan said these opportunities reinforce the network's broader culture of support and collaboration.

It was a fantastic experience to be able to meet other agents in the network who are excelling in their respective markets and fields, exchanging knowledge and creating relationships to hopefully collaborate in the future," Harry said. "The access to some of the top performers is something that really sets RWC apart, and I hope that in the future I can provide some of the same experience and knowledge to members of the network." "The top 20 lunch was an amazing event," RWC Canberra managing director Frank Giorgi shared. "To be able to pick the brains of the best in show agents from across the country who are experts in pubs, hotels, retail, industrial, and development sites is a money-can't-buy experience."

THE RISE

of Rameau

BY BRITTANY LANE

When Jackson Rameau closed his first deal, a small retail shop in Surfers Paradise, at age 18, few anticipated it would mark the start of his rise to becoming RWC’s number one commercial agent. Nearly a decade later, the third-generation agent and licensed auctioneer is now director of RWC Pacific Group and a dominant force in Gold Coast commercial real estate. Speaking with Ray White media advisor Brittany Lane, Jackson addresses common industry misconceptions, how he boxes off stress, and reveals the military path he nearly took.

Brittany: What was the first deal that you closed? Do you remember? Jackson: Yes, it was $110,000.. a little shop in Surfers Paradise. Brittany: And what was the feeling when you closed that deal? Jackson: I was very excited! I felt like I was the best. Brittany: How old were you? Jackson: I was 18 and still had braces on. Brittany: Oh my gosh! That’s gold. What drew you to commercial real estate straight out of school? Jackson: My grandfather was also in commercial real estate, and my father was more in residential. I realised I loved that every day you learn a little bit about a different business - whether it’s crematoriums, racetracks, jet ski repair shops, pubs, grocery stores, retail, office or logistics. You get an inside look at how every business operates. Brittany: What do you think people on the outside looking in, don't understand about commercial real estate? Is there a stigma around it? Jackson: I think a lot of people assume commercial real estate isn’t emotional and that it’s easier. But I got a rude surprise when I started! The

average age of a client is definitely older and more experienced. It’s actually harder to negotiate because they have much higher performance expectations. They’re usually high performers themselves, rather than your average mum-anddad seller. They can be ruthless. Brittany: And do you find dealing with client’s businesses adds another layer of pressure? Jackson: Yeah, there's certainly a lot of pride involved. Whether it's commercial or residential, no one likes losing money. Brittany: You've just come off the back of a very successful year. Would this be your most successful year so far? Jackson: I would say so, yeah. Brittany: What do you think is the main driving factor behind your success? Jackson: As generic as it sounds, it’s working really hard, staying consistent, and building good relationships. I'm not trying to be a social media superstar. I just focus on doing the fundamental stuff really well….don't lie, be honest, and work hard. Brittany: Where do you see yourself when you're 45? Jackson: In boardshorts, not working! Brittany: If you weren't a commercial real estate agent, what would you be doing? Jackson: Honestly, I would’ve loved to be a really good boxer, or in the military. If I wasn't with my wife, Adelaide, I’d probably be in the military right now.

Brittany: And how do you burn off stress? Jackson: Boxing! I also got a second phone, which has been really helpful. Brittany: You've recently become a dad, so life is about to change. What are you most excited for in this next stage? Jackson: It's hard to put into words, but I'm really excited for a new kind of daily challenge. I'm looking forward to raising a little human, building up a little friend, and guiding them while watching them do their own thing. Brittany: Who was your favourite superhero growing up? Jackson: Spider-Man or The Flash. Brittany: Favourite restaurant? Jackson: Social Broadbeach. Brittany: Currently binging on TV? Jackson: The Big Bang Theory or Two and a Half Men. Brittany: If you're watching live sports at a stadium, are you in a luxury suite or field level? Jackson: I love boxing, at field level. Brittany: That’s it, thank you Jackson, you're off the hook! Jackson: Thank you so much.

Brittany: Do you celebrate when closing a deal, or do you even celebrate? Jackson: I’ve always tried to keep my head down and tell myself it’s not good enough. But nowadays, it’s about treating myself, Adelaide, and my close team, who are all like family, I'll treat them to a nice dinner to catch up.

WOW

properties

travel market, the property is well positioned for long-term capital appreciation and operational growth.

Commanding an extraordinary position along the escarpment overlooking the Megalong Valley, the Hydro Majestic combines more than 120 years of history with an established hospitality operation and significant potential for future growth.

“Its rich history, substantial landholding and stunning position overlooking the Megalong Valley make it unlike any other hotel in the Blue Mountains.”

he iconic Hydro Majestic Hotel, one of Australia’s most celebrated heritage hotels, is for sale by specialist hotel brokerage firm HTL Property.

The landmark Blue Mountains property presents a rare opportunity to acquire one of Australia’s most recognised heritage hospitality assets.

Located approximately 90 minutes from Sydney within the UNESCO World Heritage-listed Blue Mountains, the hotel comprises 84 guest rooms and suites and is recognised for its distinctive Art Deco architecture, dramatic setting and enduring place in Australian tourism history. The property’s food and beverage offering is central to the destination experience. The Wintergarden Restaurant is renowned for its High Tea and panoramic views across the Blue Mountains, complemented by Salon du Thé and the Boiler House Café, located within the hotel’s historic former power station.

“The sale represents the next stage in the evolution of the Hydro Majestic, a truly unique and extraordinary Australian hospitality asset,” Steven Skarott, Director of Hotels at Salter Brothers said.

Since acquiring the property, Salter Brothers has been proud to contribute to its ongoing story and strengthen its position as a leading Blue Mountains destination. “With established operations and multiple value-add opportunities, we believe the hotel is well placed for a new owner to build on these strong foundations and take the property into its next chapter.” “While already a powerful cash-flowing business, the Hydro Majestic offers significant upside,” said HTL Property’s APAC Managing Director of Capital Markets, Mark Durran.

Originally opened in 1904 by retail visionary Mark Foy as Australia’s first hydropathic health retreat, the Hydro Majestic has played a distinctive role in the evolution of Australian hospitality and tourism.

“With the prospect of adding an additional 91 suites, delivering an approved state-of-the-art conference facility, activating currently inactive surplus land or reinstating the Roadhouse bar operation, the scope to drive incremental visitation is pronounced.”

Over its history, the hotel has welcomed prominent guests including Sir Arthur Conan Doyle and Australia’s first Prime Minister, Sir Edmund Barton.

“It is one of those rare properties that transcends traditional hotel investment; it is a genuine Australian institution,” said HTL Property Director, Nic Simarro.

Today, guests continue to experience this rich legacy through guided heritage tours, showcasing the meticulously preserved Casino Lobby, its magnificent domed ceiling and the grand Majestic Ballroom.

“The hotel’s uninterrupted position overlooking the Megalong Valley is simply extraordinary, while its proximity to Sydney places it within easy reach of one of the country’s largest and wealthiest populations,” Nic added.

Supported by continued growth in domestic and international visitation to the Blue Mountains, together with Australia’s expanding luxury

ONE OF THE GOLD COAST’S FINEST WATERFRONT ESTATES HITS THE MARKET

tri-level architectural masterpiece on one of the most coveted addresses in Sanctuary Cove, 5685 Anchorage Terrace, was listed for sale through Matt Gates at Sanctuary Cove, with a price guide of $35 million. The estate had been the family home of the late Wendy and Eric (John) Zupp, the Queensland car dealer and property developer widely known for his 'Big John' Zupp and 'Any Old Iron' advertising. In 2012 the couple acquired the property and now the family is now bringing the home to market following the passing of both parents. Set on an extraordinary 2,819sqm north-facing allotment with uninterrupted views across the Main River to a protected natural reserve, the estate is

approached via a grand circular driveway behind secure gates, enhanced with low-maintenance landscaped gardens framing its commanding presence. Inside, a sweeping central staircase and foyer set the tone for a home built on grandeur and craftsmanship, with designer furnishings, statement crystal lighting and a private lift servicing all three levels. The basement garage accommodates more than 10 vehicles, with space for a wellness retreat, workshop or recreational storage. The listing comes on the back of a record-breaking run for Matt, who sold neighbouring properties 1033 Edgecliff Place in March for $14 million and 1039 Edgecliff Place, a vacant block of land, sold for $23 million in May, setting a new residential record for a block of land in the precinct.

Matt said the sale of 5685 Anchorage Terrace was one of the most significant appointments of his career. “In my view, it's unlike anything Sanctuary Cove, the northern Gold Coast, and arguably Queensland has seen since the family originally acquired it in 2012," he said. “Having had the privilege of selling the property to the current owners all those years ago, it's incredibly rewarding to now represent the family in bringing this remarkable home to market. That continuity makes this appointment especially meaningful.”

MONEY MATTERS

EIGHT MONEY MYTHS

every principal believes (UNTIL THEY DON'T) BY ALEX TILBURY

Most real estate business owners can tell you their commission split down to the dollar. Far fewer could tell you, with any confidence, what their actual cash position will look like in six weeks. That gap - between knowing your numbers and knowing your business - is where good businesses quietly get into trouble. It's also where James Watson spends most of his working life. As the young gun leader behind our Accounting Solutions business(RWAS), James and his Brisbane-based team work inside our real estate offices every day, reconciling trust accounts, processing payroll, and sitting across the table from principals who are making six-figure decisions on gut feel because nobody has shown them the numbers that actually matter. What they've learned, again and again, is that the businesses that struggle aren't usually the ones with bad intentions or bad agents. They're the ones operating on financial myths that sound reasonable, right up until they don't. James shares eight of the most persistent ones.

THE MYTHS THAT HIT CASH FLOW FIRST "Profit means cash in the bank." Not necessarily, and this is the one that catches out even experienced principals. A business can be profitable on paper and still be under real pressure once loan repayments, ATO liabilities, drawings and capital purchases are accounted for. Profit is an accounting outcome. Cash is what pays the wages on Friday. "A healthy bank balance means a healthy business." In real estate specifically, this is a trap. Revenue often lands in the account well before commissions, wages, super, GST, PAYG and supplier invoices are paid out, which means a stronglooking balance can be masking obligations that haven't cleared yet. Understanding what's actually available, versus what's simply sitting there, is the difference between confidence and a nasty surprise. "If the bank reconciles, my accounts must be right." A reconciled bank feed only confirms that Xero matches your bank statement, nothing more. Expenses can still be miscoded, 56

GST treatment can be wrong, transactions duplicated, liabilities missed entirely. Reconciled is not the same as accurate. "Growth means more profit." Only if costs are managed alongside it. If expenses climb faster than revenue, margins erode, often before anyone notices. Growth should be tracked as closely as it's celebrated.

THE MYTHS THAT CATCH BUSINESSES OUT ON COMPLIANCE "If someone has an ABN, they're a contractor." Employment status is determined by the actual working arrangement — not by what the agreement is labelled, or whether an invoice changes hands. Getting this wrong carries real exposure, and it's more common than most principals realise. "Xero makes payroll foolproof." Xero will do exactly what it's set up to do, including repeating a mistake accurately, pay run after pay run. Incorrect award interpretation, misclassification, wrong leave accruals, super treatment errors and commission miscalculations can run undetected for months, sometimes years, because the software has no way of knowing the setup was wrong in the first place. "My accountant will fix everything at year's end." By the time year end rolls around, the moment to prevent a cash flow issue, correct a payroll error or make a better commercial call has usually already passed. Annual reviews are for compliance. They are not a substitute for oversight. "Financial reporting is only for tax and compliance." Reporting done well should tell a business owner far more than what's owed to the ATO. Timely, meaningful reporting is how principals actually understand profitability, monitor margins, manage cash flow, and make informed calls on hiring, investment and growth, in real time, not in hindsight.

AND THE ONE EVERY GROWING OFFICE EVENTUALLY BELIEVES "Hiring another person will solve a capacity problem." Headcount isn't capacity. Without clear roles, efficient systems, and a genuine understanding of the return required to justify the position, a new hire can quietly add cost and complexity without adding productivity. The fix is rarely "more people" — it's usually "clearer systems."

WHAT ACTUALLY FIXES THIS None of these myths persist because business owners are careless. They persist because most real estate businesses have never had visibility set up properly in the first place and by the time something feels wrong, the numbers are already three months old. This is precisely the gap RWAS was built to close, across six areas:

•

Core accounting: bills, reconciliations and payroll, done properly

•

Compliance: BAS lodgements, payroll and super compliance,

• • • •

every month, not caught up in arrears balance sheet reconciliations, so obligations are met before they become risks Reporting and insights: monthly management reporting and Profit Pulse insights that show real performance, not just a bank balance Advisory: regular performance meetings where opportunities and risks are identified while there's still time to act on them Trust accounting: real estate-specific expertise across receipting, reconciliations, settlements and EOM reporting Profit Pulse onboarding: proper Xero and VaultRE setup and migration, so the reporting is trustworthy from day one, not retrofitted later

"The businesses that come to us are usually doing fine," is the way James frame it. They just haven't been able to see what 'fine' actually looks like until they show them. That's the real service RWAS provides, not just cleaner books, but the visibility to make decisions before they become emergencies. For principals wanting to understand where their own business sits against these myths, Ray White Accounting Solutions is available to network members through rwas@raywhite.com Check them out

IS THIS AUSTRALIA’S ONLY PRO-WRESTLING

property manager? BY CASSANDRA GLOVER

alancing a career as a property manager and a career as a professional wrestler wouldn’t come easy to most, but Ray White Southbank property management team leader Sean Thompson said he wouldn’t have it any other way.

At 27 years old, in the middle of and after years of training MMA, Sean decided it was now or never if he was going to start wrestling.

Speaking while working from home with a dislocated knee after his latest wrestling match, Sean ‘Showtime’ said his love of wrestling came at a young age when watching the matches on TV became like an escape for him.

“It's a really niche thing so you have to really want to do it.

“Technically wrestling came before real estate,” he said. “I always watched it as a kid and I always thought one day I'm going to do that. “But you grow up and life happens but it was always in the back of my mind. “I did start doing real estate first but wrestling was my first love.” Sean, who was recently nominated Ray White’s top property manager internationally, moved from his home town of Newcastle to Melbourne and got stuck in lockdown during Covid, which turned out to be an important time of reflection.

“I didn't want to live a life of regrets, so in July 2022 I started doing shows,” Sean said.

“I went down and did some induction classes where they teach you how to throw yourself around safely. “Just two weeks in I actually started announcing for the matches first, but now I’ve been doing it for four years and actually do shows for four different promotions.” Sean said the wrestling scene in Australia was relatively small, and he believes he may be the only person from the real estate industry who is also a professional wrestler. “It’s funny when my tenants and landlords find out I'm a wrestler, the reaction is always the same, they are always pretty surprised,” he said. “I don’t really look like a wrestler, I’m not some huge 6ft guy.”

Sean said he loved the challenges that both wrestling and real estate bring to his life. “Wrestling is physically but also mentally demanding. Before a show I do still get nervous. But in some ways they really balance each other out,” he said. “They’re two very different things that are challenging and stressful in their own ways. “When I'm having a wrestling match I have to be really present and I can't think about anything going on in my work life, and vice versa. “Sometimes it’s a lot and it’s a bit chaotic, there’s often not a lot of downtime. But I seem to be juggling both okay. “I'm doing things I want to do, and it challenges me.” Sean’s biggest fans are the team at Ray White Southbank. “It's amazing, our team has been to his shows before,” Ray White Southbank head of property management Alex Mees said. “We even have shirts made up!”

RAY WHITE INVERLOCH SWINGS BIG FOR

Go Girls Foundation BY ANDRI PARLETT

For Ray White Inverloch principal Fiona McMahonHughes, the cause hits incredibly close to home. Beyond her corporate sponsorship, Fiona serves actively as a mentor and ambassador for the program, witnessing its profound impact first-hand. “I am privileged to be able to see and support a programme that helps local women prosper,” Fiona said. “I love to support this program because of the ripple effect that comes from changing just one woman's life.” The charity golf day was a mix of friendly competition and immense generosity, Fiona said.

As a major sponsor of the event on 17 May, Ray White Inverloch rallied together with the community to raise an incredible $26,600 for the Go Girls Foundation - smashing their initial target of $20,000. The Go Girls Foundation delivers life-changing support to local women facing severe hardships, including unemployment, domestic violence, social isolation, mental health challenges, and homelessness. Operating in small, focused cohorts of 10 to 16, the program pairs participants with dedicated mentors and facilitators.

Together, they work to unlock confidence, build job-ready skills, and empower women to safely explore their dreams and reclaim their futures. Beyond the 18 holes, attendees generously supported the cause through a lively barbecue, afternoon tea, raffles, and silent auctions. Fiona said the funds raised will ensure the Go Girls Foundation can continue its vital work within the South Gippsland region. “These charity days are so important because programs like these need funding to continue doing the amazing work that they do,” she said.

“I am privileged to be able to see and support a programme that helps local women prosper.” FIONA MCMAHON-HUGHES

FINDING JOY AND SUCCESS IN A FAMILY

business built on trust

BY ANDRI PARLETT

hen Emma Hawker, principal of Ray White Tamborine Mountain, first stepped into real estate back in 2000 the industry looked entirely different. "We only had window cards back then, and websites were just starting," Emma said. After years of running franchises and working for others, Emma realised her incredibly high standards meant it was time to establish her own business on the mountain. "I was fairly unemployable,” she laughed. “Mostly because I'm a control freak and I don't tolerate nonsense.” Joining the Ray White Group eight years ago provided the perfect balance of top-tier technology and a cure for the isolation of leadership.

"It’s lonely at the top. Having a community and fellow principals to call for support is incredibly valuable." However, the true heart of the business changed two years ago when Emma’s daughter, Hannah, moved back from Brisbane to join the team. Now 31, Hannah is a self-described "jack of all trades”, handling office management, marketing, and tech, whilst working closely with Emma on appraisals and open homes. The pair kick off every single day with an indispensable 7am meeting over a cup of coffee to map out their ideas. "We actually get into bed with a cup of tea and coffee to discuss the day," Hannah smiled. "Sometimes we feel like one brain cell and two bodies. We have the exact same sense of humour and always see the funny side of things." For Emma, the joy of her role comes down to the people, the thrill of the chase, and the profound reward of client trust. "The great joy as an agent for me these days is when

LEADERSHIP ON AND OFF THE FIELD IN THE CENTRAL WEST STORY

clients say, ‘We trust you Emma, what do you think we should do?’ To have that level of respect is more rewarding than money," she said. That joy is multiplied by having Hannah by her side, bridging the gap between generations on the mountain. "We are very different people, but it’s a respect thing," Emma explained. "I am inventive and have good ideas, but the older I get, the less I understand the younger generations. Having Hannah brings that modern perspective and tech-savviness to the business." Hannah agreed that their dynamic thrives on balance. "It’s a push and pull. It comes down to communication and forgiveness," Hannah said. "I grew up in this industry with mum, and I have so much respect for how hard she works. What I love about working together is having mutual respect. I have always had good ideas, but to be actually heard and given the freedom to express myself is amazing. Plus, we both just love houses equally as much."

hen the final whistle blew at 14 - 12, it was a huge moment for the Barcaldine Sand Goannas.

The win secured the premiership and ended a grand final drought against Longreach that went all the way back to the 1960s. Guiding the team through that nail-biter was Casey Hansen, Ray White Barcaldine property manager, who stepped up as captain and number 9. At 20, Casey manages a busy property portfolio during the week while steering a senior rugby league team on the weekend, earning plenty of respect across the Central West along the way. “It was a tough fought battle to begin with but I’ve never had any doubt in us boys, and I know that we just had to dig deep and work as a team and we were always going to win,” Casey said. “I also want to thank the beautiful committee and supporters that we have that are there week in week out, as none of it is possible without them.” Rhys Peacock, sales consultant at Ray White’s Longreach and Barcaldine business and club president, spoke about Casey's work on and off the field.

HOW KATE RECLAIMED RAY WHITE

Dorrigo’s market share BY ANDRI PARLETT

hen Kate Carter returned to front-line residential sales in January as a sales agent, she brought something to the Dorrigo market that cannot be manufactured: genuine regional grit, local trust, and a deep family legacy. “Kate, like all good agents, has no ego. She started back at a very difficult time in real estate, and within six months, she regained back the market share that we lost,” said Tim Bayliss, principal of the Dorrigo business. “She is a silent but deadly weapon”. Real estate is in Kate’s blood. Her father, John O’Leary, founded the local business from the ground up.

“Casey, at just 20, is a devoted team player, respected captain, and embodies the spirit of our club as a prominent volunteer,” Rhys said. “The game came down to the wire... the last time we beat them in a grand final in Longreach was in the 1960s!” Sponsoring local footy is a big part of how our group stays connected to the region, with our Longreach and Barcaldine team proudly backing both junior and senior rugby league. Seeing local staff like Casey and Rhys take out a historic win together makes that community investment all the more worthwhile.

After stepping into administrative roles to raise her young family, Kate re-entered sales with clear focus. “I was nervous to return after nearly two years off the tools, but by July I had already reached my yearly goal,” Kate said. “This time around I am solely in sales, giving 100 per cent to my clients.” Having cut her teeth in the tough 2012 market, Kate leaned into early-career lessons: direct communication, consistency, and proactive client service. The results speak for themselves. Kate now holds a commanding 38 per cent market share against 10 local competitors, making her the region’s highest-volume sales agent. Recently she exchanged her 200th property with our group. “I am enjoying sales now more than ever,” Kate said. “I love my town, and I couldn’t imagine selling real estate anywhere else.”

BUILT TO BE

number one

ay White Rural Pittsworth | Warwick | Dalby | Chinchilla | Stanthorpe marks a defining year of growth, ambition and achievement.

Twelve months ago, the management team behind Ray White Rural Pittsworth | Warwick | Dalby | Chinchilla | Stanthorpe set one clear goal: become the number one business in the Ray White Rural network. They achieved it. For James Croft, Sally Croft, James Arthur and Alison Jones, the result reflects a year of growth, accountability, consistency and an uncompromising focus on building a stronger business. Over the past 12 months, the group has expanded to five offices, grown to 35 team members and strengthened its footprint across Pittsworth, Warwick, Dalby, Chinchilla and Stanthorpe. Every new office, key recruit and investment in training, systems and support has been driven by the same ambition… to perform at the highest level. While the group has grown in scale, the focus has remained consistent, creating the right environment, providing the right tools and support, and empowering people to take ownership of their role. Principal James Croft said building greater depth and scale has positioned the business strongly for the future.

BY SOPHIE MURPHY

“The continued growth of our team, bringing in key people and adding Stanthorpe and Chinchilla has given us greater scale and positioned us to adapt to changing market conditions,” James said. The group has deliberately invested in its people, creating opportunities for team members to develop skills, build careers and take greater ownership of their results. This authenticity comes from genuinely loving where you live and work. The team understands their communities because they’re part of them. This culture has become one of the group’s strengths. Director James Arthur said the number one result was significant because it was achieved across the entire group. “Being named the number one business, alongside Warwick achieving number nine nationally, is something I am incredibly proud of because it was an across-the-board team effort,” James said. “People understand their role, they own it, and they know how their contribution impacts the success of the wider business.” Stanthorpe operations manager Alison Jones said opening the Stanthorpe office was one of the defining moments of the year. “Opening Stanthorpe was a very proud moment. It was about being part of something bigger and helping steer a team towards success,” Alison said.

“There is a winning attitude within this group with consistency, high standards and always looking for that extra one per cent.” That mindset has become a driving force across the group: do your best today and do better tomorrow. General manager Sally Croft said becoming number one was a standout achievement because every person played a role. “Becoming the number one group is incredibly special because it took a huge effort from everyone,” Sally said. “We set ourselves a goal and the entire team contributed to achieving it. That is what makes me most proud.” The addition of Chinchilla and Stanthorpe has taken the business to a five-office network, combining genuine local knowledge with the strength, scale and resources from Ray White. And while number one is a milestone worth celebrating, the group is already focused on what comes next. Number one was the goal. Staying there and continuing to raise the bar, is the next one.

HELPING PEOPLE FIND A PLACE TO CALL HOME IS AT THE HEART OF WHAT WE DO BY SHELBY DOYLE

f you were at the Every Moment Sales Conference, you would have seen the launch of the A Night Without Home campaign, inviting the Ray White network to come together this October in support of A Home for All and Australians experiencing homelessness.

Homelessness isn’t always visible. In fact, 94 per cent of Australians experiencing homelessness go unseen, couch surfing, living in cars or moving between temporary accommodation. It’s a confronting reality, and one the property industry is uniquely positioned to help change. In 2025, we saw how the power of collective action can impact meaningful change when we rally behind a shared cause. Thanks to the incredible support of our members, we raised $56,465 for A Home for All Foundation through Connect, supporting organisations working to address homelessness across Australia. In 2026, we want to take that impact further. Offices and individuals across the network are being challenged to give up the comforts of home for one night. That might mean sleeping in the office, on a couch, in the car or outdoors, or simply going without everyday comforts like hot water or electricity. Every dollar raised through the campaign will go to organisations working on the ground across Australia to support people experiencing homelessness due to domestic and family violence.

OCTOBER IS OUR MOMENT With the campaign now officially underway, we’re seeing activity across the network ramp up but there’s more to do before we come together for A Night Without Home on 8 October. Now is the time to get your team involved. Sign up, choose your challenge and start fundraising, or find a Ray White team participating in the campaign and get behind them. Whether you raise $100 or $10,000, spend the night in the office or give up one small comfort at home, every action contributes to something much bigger. Because everyone deserves a place to call home. Sign up now

SONYA TURNS LOSS INTO HOPE FOR

Queensland families

RAY WHITE RURAL INVERELL SUPPORTS FARM ANGELS BY ANDRI PARLETT

BY RESHNI RATNAM

riven by deep personal heartbreak and a passionate commitment to helping others, prominent Brisbane real estate agent Sonya Treloar is hosting her second annual charity event to raise vital funds for Hummingbird House - Queensland’s only dedicated children’s hospice. Following the overwhelming success of last year’s inaugural event which brought together 200 guests and raised an incredible $104,000, Sonya made this year's fundraiser on 25 September even better, raising $220,000 for families facing the unimaginable. For Sonya, the cause hits close to home. In 1996, while living in regional Bundaberg, Sonya tragically lost her premature baby boy, Blake, at just six weeks old at Mater Mothers' Hospital. Reflecting on that pivotal moment in her life, she recalls the painful absence of specialised grief support or facilities like Hummingbird House, where families can spend precious, unhurried time saying goodbye. “My darling son Blake was born premature. He lived six weeks and then went to heaven," Sonya said. “I never had an opportunity to spend time with him at a fabulous facility like Hummingbird House. “The day that he died, I said goodbye and they took him away. Having time to grieve, to hold them, and to be with them after they’ve passed is so important to be able to say your goodbyes properly.” Hummingbird House provides a warm, home-away-from-home environment, offering specialised pediatric palliative care, respite, and end-of-life support for terminally ill children and their families across Queensland.

This year’s event promises an emotional and uplifting experience, featuring poignant guest speakers and courageously candid stories shared directly by families supported by Hummingbird House. Sonya said the event has resonated deeply across the community, touching those who have walked similar paths. “I’ve had so many requests from guests who attended last year saying we have to do it bigger and better,” she said. “I even received a letter from a lovely family whose baby went to heaven on 25 September last year. “They want to be in the room to celebrate what Hummingbird House did for them and their family during such a difficult and sad time. That is why this work matters so much.” It was an incredible day a sellout crowd of 300 and they raised $224,000. Sonya said they even had a stranger walk-in and hand is $50 because they could hear what was going on outside in the room.

hen it comes to supporting regional Australia, the team at Ray White Rural Inverell know first-hand that community is everything.

Firing up the grill on Byron Street in their best flannels, the office recently raised $2,215.60 for Farm Angels Australia’s annual Flanno for a Farmer campaign. The nationwide initiative delivers essential financial assistance and mental health support to primary producers. With dry weather putting pressure on the district and deep personal ties to the land across the office, stepping up for local farming families was a clear priority. Team members Lucy McCowen, executive assistant to Sue Fox and Investment Management Administration, and Jess Moore, senior residential and industrial investment manager, took the lead by organising a street-side community barbecue and a raffle. “Being part of a close-knit community like Inverell, this cause hits especially close to home for us,” Lucy said. "The majority of our crew either come from a farming background, work directly with rural families, or actively farm themselves. Some of us have seen first-hand the incredible work Farm Angels do on the ground. When the campaign came up, getting involved was an easy decision."

The event gathered quick momentum thanks to generous local support. Bindaree Food Group donated 200 steaks for the barbecue, Cooper’s Farm Gear made a standout $500 contribution, and town businesses donated an array of raffle prizes ranging from gift cards to bags of working dog food. Locals filled Byron Street throughout the morning to grab a steak sandwich, buy tickets, and catch up with the team.

GOULBURN GIRL TAMIKA TO SHAVE

her head in honour of grandfather BY RESHNI RATNAM

While the funds raised directly support regional families through Farm Angels, the morning was just as much about connection and boosting local morale.

Having been with Ray White Goulburn and Crookwell for six months, Tamika has already rallied immense support from her workplace and local community. She has raised more than $6,000 so far, pushing close to her $10,000 target.

“Beyond the final total, seeing the town turn out was the highlight,” Jess said. “It was a genuine reminder to our farming families that they have the whole community standing behind them when things get tough."

hen 20-year-old Tamika Straney learned earlier this year that her beloved grandfather had been living with Chronic Myeloid Leukemia (CML) for 15 years, her immediate response wasn't just shock - it was a determination to make a real difference. Now, the sales administration team member at Ray White Goulburn and Crookwell is preparing to brave the razor on 23 October for the Leukaemia Foundation’s World’s Greatest Shave, with an ambitious goal to raise $10,000 for blood cancer support and research.

“Raising money means being able to help individuals and families who are going through standard treatment and may not be able to afford the required care,” Tamika said. “My grandfather inspired me to take part, and I want to make him proud while helping ensure no family has to navigate blood cancer alone.” The public shave event will take place at the Goulburn Office on 23 October, where colleagues, community members, and family will gather to cheer her on as she parts with her locks for the cause. To support Tamika’s campaign, donate directly to her official fundraising page.

Growing up, Tamika shared a special bond with her grandfather, Robert (now 80). He and her grandmother were constant figures in her life, helping raise Tamika and her sister while their parents worked. When Tamika discovered his long-standing diagnosis, a wave of emotion hit her. “I felt quite sad that he hadn't told me sooner, but I was also happy to know he is doing so well,” Tamika said. “Once I found out, I knew I wanted to do something to help others facing the same fight. That’s when I decided on the shave.”

TURNING PERSONAL LOSS INTO COMMUNITY STRENGTH BY JODIE ANDREW HEAD OF OPERATIONS | RAY WHITE SANCTUARY COVE

affodil Day is about far more than wearing a flower, it is a symbol of hope for the millions of people whose lives are affected by cancer.

and show their support made the day even more meaningful and was a powerful reminder of what can be achieved when a community comes together.

This cause is incredibly close to my heart.

Cancer touches so many lives every day - whether it is our own life, or that of a friend, family member or someone we love.

I lost my sister to cancer when she was only 20 years old, and I also lost my Pop to this devastating disease. I know personally the heartbreak cancer can bring to a family, which is why supporting Daffodil Day means so much to me. This year, our whole team at Ray White Sanctuary Cove came together to support Daffodil Day, and we were overwhelmed by the incredible support from our local community. Together we raised more than $8,000 for the Queensland Cancer Council on the day! Seeing so many people get behind the cause, donate, participate

PERRY CROSS OFFICE VISIT Ray White Bell Group had a very special visitor.

BY CASSANDRA GLOVER

By supporting Daffodil Day, we are helping to fund vital cancer research while also providing care and support to individuals and families when they need it most. The daffodil is one of the first flowers to bloom after winter and, because it returns year after year, it has become an international symbol of hope, resilience and new beginnings qualities that resonate so deeply with anyone whose life has been touched by cancer. For me, fundraising for Daffodil Day is a way to honour my sister, my Pop and every person and family who has faced cancer.

erry Cross, a quadriplegic who heads up the Perry Cross Spinal Research Foundation. Perry spoke to the team about not allowing the challenges life throws at us to hold them back. Unable to move a muscle below his neck, he has gone on to build a world-leading research team, aligned with Griffith University on the Gold Coast, which is on the verge of human trials for what we hope will be a breakthrough in helping people affected by spinal cord injuries. It was a really touching presentation about overcoming obstacles and embracing his mantra: “Everything’s possible”. There were plenty of tears in the office, along with plenty of people who felt they’d received a good kick up the backside to appreciate how fortunate they are and stop sweating the small things.

GARAGE SALE INITIATIVE HELPS VENDORS AND CHARITIES ALIKE

ay White Rotorua is celebrating a landmark legacy of community giving, having raised nearly $150,000 for local charities and community groups through its innovative Charity Garage Sale and Charity Auction initiatives. Conceived seven years ago by Ray White Rotorua owner Tim O’Sullivan, the programme directly links home staging, decluttering, and estate preparation with grassroots fundraising. By assisting vendors with moving and repurposing pre-loved furniture, the initiative minimises landfill waste while turning unwanted household goods into vital financial support. Operating in partnership with the Ngongotaha Rail Trust, which provides storage and venue space at its premises, the Ray White Rotorua team has facilitated 18 Charity Garage Sales and three Charity Auctions in the past 12 months alone, raising over $25,000 in the last year, with

individual events typically generating between $1,000 and $3,000. To date, more than 50 local charities have benefitted. Following a successful fundraiser for Kids in Need in July, the team's sale was on 22 August was in support of the Cancer Society. Upcoming event partners include Progress Ngongotaha (defibrillator fundraiser), St Chads (supporting adults with special needs), EquiSucceed (riding for the disabled), and Quota Charity (women's refuge). “This initiative allows us to add real value for vendors while creating a continuous cycle of support for Rotorua’s charitable sector,” Crispian Stewart, projects and engagement manager said. “It requires substantial handson effort from our team, but the goodwill and direct community impact make it immensely rewarding.”

STRONGER TOGETHER

in Wellington BY ANDRI PARLETT

amily legacy and local mateship have taken centre stage in the Central West, with Richardson & Sinclair welcoming the team from Plasto & Company into our group. The move creates a unified, fullservice network across Dubbo, Wellington, Warren, and Nyngan. Decades ago, Paul Sinclair and the Plasto family started out as close friends in Dubbo, a bond that carried through to Paul’s son Scott and Ross Plasto. When Ross started looking for a succession plan that protected his team and client base, joining forces was a natural step. “It was important for Ross that his business went to someone who’d look after his staff and shared those same old family values,” director Justin Sanderson said. It’s business as usual for clients. Ross and all five of his team members are staying on, while elite sales agent Gary Francis joins the crew. On the land, the merger also boosts our livestock presence at the Dubbo saleyards.

Pictured above (L-R): Frank Power, Gary Francis, Louise Skelly, Emma Cenzato, Charmaine Cubillo, Trish Burke, Macy Everingham, Ross Plasto

Ray White Rural CEO Matt White said he’s thrilled to see the teams combine. “Scott and Justin are two of the most ambitious leaders within our group,” Matt said. “Partnering with local legends like Ross and Gary sets up a massive future for the business in regional New South Wales."

"I am incredibly excited about the growth of the Ray White Rural Wellington business. Scott Sinclair and Justin Sanderson are two of the most ambitious leaders within our group and we are thrilled to see them combine strengths with established local real estate identities, Ross Plasto and Gary Francis. This merger will elevate the trajectory of the Ray White Richardson Sinclair business and see them become one of regional New South Wales' most significant, property and Livestock businesses." MATT WHITE