Inside Magazine: Issue 3 2023 by Harcourts International

Issue 3 // 2023

ISSUE 3 // 2023

TABLE OF CONTENTS In the Family.................................... 4 In Feature – Celebrating 40 Years. . ........ 10 In Feature – Blue Friday..................... 12 In Marketing................................... 14

MERRY CHRISTMAS! As 2023 comes to an end, I am sure many of us will simply be glad to see

been amazing this year. They are often asked to be in the middle of the

the back of it and have already started looking forward to the new year

hardest situations, providing the support and leadership at incredibly

ahead! I certainly have!

difficult times and they’ve done that without flinching. Our Technology

It’s been an incredibly challenging year in so many different ways. Global

leader Leonard Donaldson must get a shout out – he’s been simply

unrest, elections, inflation and interest rate rises, tougher real estate markets plus the technology changes have all contributed to a huge I can’t tell you though just how proud I am of our team. Throughout this

So a special thank you. There are so many others, in fact our entire Group

and a commitment to being the best that we can be, delivering on our

have been amazing in 2023 but I did want to mention those specifically. We have so much to do and so much opportunity ahead of us, it is

purpose and living our values.

exciting to have the quality leaders we have throughout the Group.

This isn’t just the MD doing a positive ‘ra-ra’ comment, this is what I see

So what does 2024 hold?

and feel every day. In many areas we have grown our market share, doing

Clearly we will continue to see some uncertainty and challenge ahead,

more business than ever before. We have grown our footprint as more

but I am really excited about the year in front of us. The market is showing

offices and people look for a better environment with an organisation

strong signs of improvement across the board. Supply and demand is

that really does care and support each other.

key to any market and we have low supply and strong demand and this

In the face of the challenges, we’ve stayed positive and worked hard for

will only increase. There is more confidence and optimism emerging

each other, our teams and our clients – our NPS score has increased in a year where people are generally less patient and more critical than ever before – a true reflection of what we’re doing in the market. And of course the Harcourts Foundation did even more this year delivering support back in to our communities at a time it is desperately needed – we passed the $8m milestone, Blue Friday delivered a cheque of almost $100,000 to White Ribbon in Australia – congratulations and a huge thank

New Zealand Update ....................... 20 Australia Update ............................. 24 REIP. . ........................................... 27

Lenny has maintained his focus and delivered the leadership we needed, and all with a smile.

In Partnerships.. .............................. 28 In Finance..................................... 31

In Foundation. . ............................... 36 In Commercial ............................... 39 In Touch.. ...................................... 40

Group so that we can really take advantage of the productivity lift the new platform will deliver. VaultRE, The Hub, H360 and Digital+ are all industry

We are in the very best position to take real advantage as the market

you to Mitch Peereboom, Trent Sutton and Christian Hamilton for all their

improves – as it surely will. I think 2024 is going to be our best year ever!

passion and drive - and of course we are now focussed on Gumboot Friday

Thank you for all your hard work and focus again this year – you truly

in NZ, looking to achieve more than last year’s $160,000+ contribution.

are an awesome team, one I am very proud to be a part of and one I am

So we should be hugely proud of how, as a Group, we have stepped

looking forward to working with next year.

up, looked after each other and stayed true to who we really are. All

Have a great Christmas and safe holiday break – enjoy, relax and recharge

the results and achievements are awesome, but I think who we are as

– we have an awesome year ahead.

North America Update .. .................... 33

In Rural ........................................ 35

technology platform roll out, so now focussing on embedding within the

market share and individual productivity growth ahead.

South Africa Update......................... 32

Indonesia Update ........................... 34

with listing and sales volumes lifting. We have largely completed the

leading and will now be a critical part of how we will achieve even greater

In Client Experience.. ........................ 17 In Technology. . ............................... 18

amazing this year. In spite of massive pressure and challenging times,

amount of stress and uncertainty and all that that creates. year across the Group we have stayed positive and maintained a focus

In Memory..................................... 16

In Academy. . .................................. 42

In View......................................... 44 In Awards...................................... 46

On the cover: As we come to the end of 2023, let’s be proud of the year that’s been! In a year with incredible challenges, we have stayed positive, maintain our focus and a commitment to being the best that we can be, delivering on our purpose and living our values. Bring on 2024!

Editor Shaena Jones Designer Alexander Rumsey Studio Eighty Contributions communications@harcourts.net While every effort has been made to ensure that the information in this publication is accurate we recommend that, before relying on this information, you seek independent specialist advice. We acknowledge the Turrbal Traditional Owners of the land on which this publication is produced and Elders both past and present.

people, how true we are to our purpose, values and vision and how we have lived this year is the most important achievement of all. I am proud of our entire team, and even though it’s dangerous to single anyone out, I do want to mention a few. Martin Cooper in NZ has been an inspiration as a leader. Despite the challenge of the year, Martin has dug deep, kept his positive and optimistic outlook, and lead from the front.

Mike Green

Our country leaders Bryan, Jo, Adrian, Ben, Nandar and Richard have all

Managing Director, Harcourts International

2 INSIDE Harcourts

44 INSIDE Harcourts 3

IN THE FAMILY

WELCOME TO THE HARCOURTS FAMILY OFFICES New Zealand (new ownership)

Harcourts Property Centre Cleveland & Harcourts Property Centre Wynnum/ Manly, Queensland Harcourts Property Centre goes from strength to strength with the opening of not one, but two new offices - Harcourts Property Centre Cleveland, and Harcourts Property Centre Wynnum/Manly. With their current four branches about to grow to six, Harcourts Property Centre is now recognised throughout Australia as having one of the fastest growing businesses within the industry with over 100 team members, and in excess of 1.5 billion worth of SEQ real estate transacted. Excited about the opportunity to grow the Harcourts Property Centre business from the City to the Bay, Director Aaron Brooks says, “It really is an amazing marketplace, full of opportunity, future development and wonderful lifestyle options. We see this region as one of the fastest growing and most diverse markets within Southeast Queensland.”

Harcourts Landed - East Auckland

For Sam Devlin, Director Harcourts Property Centre, it is another opportunity for him to continue to expand the business into an area he is so passionate about.

Harcourts Landed has already established itself in the heart of Lunn Ave in Mt. Wellington, but now, it has touched down in the ever-evolving East Auckland market after acquiring both the People First Real Estate branches in Pakuranga and Howick on 2 October. Shane Prasad, the new business owner of these two offices is excited to ‘spread the wings’ of Harcourts Landed and deliver a first-class real estate experience to the local community.

Harcourts Palmview, Queensland

Shane would like to extend a huge thanks to Peter Sund, for his ‘phenomenal’ leadership and hard work. Shane has a longstanding relationship with Peter and having already been involved in bringing him on board to become the business owner of People First back in 2018. Shane’s determination to continue Peter’s legacy and bring the franchise to new heights, looks very promising. When asked what his plans are for the future of People First, Shane spoke in the way which reflects his true, pioneering spirit, saying, ‘Let the growth era begin!’

Harcourts Mt. Eden – Metro Award Harcourts Mt. Eden has undergone a change in business ownership. Ian Yu who is already based in the Mt. Eden business and business owners Todd Murray and Diego Traglia of Northwest Realty have joined forces with Todd Sherley, as the new business co-owners. Murray and Traglia have long desired to enter the lucrative Central Auckland market, and Sherley shared their interest, making it the perfect collaboration with Yu. “Taking on business ownership was a big step,” explains Sherley, “but I had to take it, when the opportunity arose.” The team see this new phase as a fantastic opportunity for new agents to elevate their careers. Their ultimate goal is to establish the Mt. Eden office as a dominant force in the Central Auckland region.

Patras & Co. expand their business When Samantha Chaudhry joined her husband Patras at Harcourts Patras & Co. in April 2023, big changes were underway. The dynamic duo and their exceptional team have expanded their property management services to include sales. Patras emphasises that property sales and management is all about collaboration between owners and the professionals in his growing team. They bring a wealth of experience and practical solutions to the table. Patras firmly believes that success is the result of hard work and integrity – principles that have guided his work with clients and continue to drive his business growth.

Well known Buderim brother / sister real estate duo, Jarrad McCarthy and Lauren McCarthy, have worked together for over 14 years. Jarrad is Harcourts Buderim Director and owner, while little sister Lauren has always worked alongside him, having joined the real estate game straight out of high school. The siblings are set to start a new joint venture and the first real estate agency in one of the most sought after locations on the coast: Harcourts Palmview. Being in business together since 2008, the siblings decided that now was the right time to open a new office in this emerging Palmview community. Lauren is the market leader in the Palmview area and her boundless energy, depth of knowledge and commitment to excellence are just a few things that her clients say about her service. With Harcourts Palmview joining big brother Harcourts Buderim, this family-friendly and specialist Sunshine Coast organisation is set to continue focusing on what it does best: providing its community with the finest family experience in real estate.

Harcourts Inspire, Queensland Arriving from Tasmania 17 years ago, and building up, and running successful franchises in Oxenford and Helensvale, Greg and Sally Hynes have now joined the blue team as Harcourts Inspire. This husband-and-wife powerhouse also built a large team of proactive agents with extensive combined experience. Inspired by Harcourts’ achievements on the Gold Coast, the move to blue just made sense. From a run-down office in Oxenford to today, the latest chapter in their real estate story, Greg and Sally, have relished becoming Harcourts Inspire. “We feel that being Harcourts Inspire will give us a point of difference in our core northern Gold Coast suburbs.”

Harcourts Ignite Maryborough, Queensland

Australia Harcourts Judd White Wantirna, Victoria Harcourts Judd White proudly expands its presence into the vibrant suburb of Wantirna. Situated in a prime location at the heart of Wantirna, the state-of-the-art office serves as a hub for a dynamic team of experienced sales, auctioneering, and property management professionals who are dedicated to innovative and transformative real estate. The Harcourts Judd White story is one of triumph and continuous growth. From Director Dexter Prack’s pioneering achievements in a leading Noble Park agency in the late ‘90s, to the acquisition of NR Reid Glen Waverley in 2000, the rebranding to Harcourts Glen Waverley in 2008, and the subsequent acquisition of the highly acclaimed Judd White in 2012, the Harcourts Judd White success story is a testament to the power of a dedicated and skilled team. 4 INSIDE Harcourts

OFFICES

The Wide Bay Region continues to grow and flourish, and Harcourts Ignite is growing with this beautiful part of Queensland, opening its fourth office in the region: Harcourts Ignite Maryborough. Maryborough has been listed as one of the top ten Queensland hot spots for future growth in regional Queensland and numbered 7 of the top 10 suburbs for growth within the Wide Bay Region. Initially based in the Hinterland region of Childers, in the heart of the Wide Bay, Harcourts Ignite owners Michael and Julie-Anne Vella’s goal was to service the entire region with offices in Bundaberg, Childers, Hervey Bay and Maryborough. The opening of the Harcourts Ignite Maryborough office completes the vision. The new Harcourts Ignite Maryborough office has a stylish laid-back feel, and is centrally located in a prime position, perfect for brand recognition as the new team in town.

INSIDE Harcourts 5

IN THE FAMILY

OFFICES

Harcourts Nabiac Real Estate, New South Wales

Harcourts Initiative Morley, Western Australia

Nabiac Real Estate Director Graham Russell has been in real-estate for almost 15 years. When the chance arrived to combine with Harcourts, he didn’t hesitate. Graham says, “By joining forces with Harcourts, we bring a world of real estate knowledge and expertise right to your doorstep. This international network provides us with access to cutting-edge technology, innovative marketing strategies, and a vast pool of potential buyers and sellers.”

By taking the initiative in 2019 to create Harcourts Initiative, business owners John Tran and Alex Dabag are seeing continuing success with the recent opening of a new branch in Morley. Harcourts Initiative (Malaga) opened in August 2019, and within four years, grew from just Alex and John to a team of over 26 members. This growth has now led to the Harcourts Initiative family opening a brand-new branch in Morley: Harcourt Initiative Morley. Morley is a fantastic suburb, and the surrounding suburbs such as Dianella, Bedford, Inglewood, and Noranda are equally amazing. The community is very multicultural, and everyone is friendly. There is no sense of exclusion, which makes it a great place to do business, and for families to live. The new branch’s team is made up of a group of likeminded individuals who possess a great attitude towards hard work and strong, honest values.

Harcourts Nabiac Real Estate’s commitment to servicing the region’s evolving demographics through next-generation property services is the fundamental reason for the change. After proudly servicing Nabiac and surrounds for over 25 Years the team are thrilled to partner with a brand that embodies the characteristic spirit of their culture and its attitudes and aspirations.

Harcourts Unlimited - Woodcroft , New South Wales Owned and managed by Andrew Chrysanthou, Harcourts Unlimited has opened a brand-new branch in Woodcroft, NSW, joining its award-winning team in Blacktown. The location of the new office is within the local shopping centre. A high foot-traffic location, catering as it does for the local and surrounding residents, containing Coles, medical centres, cafes and popular take away outlets.

South Africa Harcourts Eden Harcourts Eden is the newest addition to the Harcourts family in the Western Cape of South Africa. Located in the picturesque Garden Route town of George, Harcourts Eden is set to bring world-class Harcourts service to the greater George area. The allure of the Garden Route region is undeniable, with its breathtaking scenery, pristine beaches, and mild Mediterranean climate. Harcourts extends our sincere congratulations to franchise owner Gert van der Walt who has been a long-standing and successful business owner in the Harcourts group. With his extensive experience in the real estate industry and his passion for providing exceptional customer service, Gert and his team are committed to helping their valued clients sell, let, buy and rent their ideal property in this beautiful part of South Africa.

Andrew has dedicated his career to building a successful business under the Harcourts brand. He began as a sales consultant in 2003 and open his own Harcourts office in 2010. In the last 13 years this has developed into a well-known, multi awarding winning office which employs over 20 dedicated and hard -working professionals. He adds, “The opening of the second office in an area that we already dominate will increase our presence even further and be a significant step forward for the overall business. We aim to increase our team and continue to support the growth of our staff and their careers.”

Harcourts Asap Narre Warren, Victoria

Harcourts Hout Bay

Beginning in 2017, Directors Chris Zhang and Daniel Farrugia opened Harcourts Dandenong, with Ashleigh Salt joining in 2020. With success across offices in Dandenong, Noble Park and Hallam came growth, and a new need. This is when upsizing to a large office space in Narre Warren occurred. Priding themselves on being a multi-cultural office, able to service a wide range of vendors and able to communicate with many different nationalities. The name ‘Asap’ was decided upon as not only as does it represents the drive and determination of the team, but it was also the name of a company where Ashleigh and Chris used to work.

Harcourts is thrilled to announce the newest addition to our family, Harcourts Hout Bay in the Western Cape of South Africa! Situated in the picturesque coastal town of Hout Bay, 30 minutes’ drive from Cape Town, Robyn Smith and her team are poised to provide top-notch real estate services, further enriching the Hout Bay experience. Hout Bay, with its stunning landscapes and vibrant community, offers a unique blend of natural beauty and urban convenience. From the world-renowned Chapman’s Peak Drive to the bustling Harbour Market, residents and visitors alike can enjoy the best of seaside living. We look forward to seeing the positive impact Harcourts Hout Bay will bring to this remarkable community.

“Our boss and friend from Asap was also diagnosed with Cancer around the same time so we thought this could be in honour of him and continue the business name. A few weeks after we opened Harcourts Asap our dear friend James passed away.”

Harcourts Rata & Co, Victoria The acquisition of Ray White Epping is not only the culmination of a long-term friendship between the owners of that business and the Directors of Harcourts Rata & Co, but marks a significant point in the Harcourts Rata & Co growth story. Opening its doors in 2010, they now have five residential offices, a commercial office, and a portfolio of over 2800 properties, soon to be close to 4500 post merger, with a staff of over 100. Harcourts Rata & Co director Robert Ozzimo adds, “We have embraced this opportunity with confidence knowing that we have implemented the right technology in our business to enable exponential growth without under-resourcing our team, making for what will be a smooth transition. We have great admiration for Ray White Epping owners Jerry and Danny and the business they have built. Since opening our first office in Epping 13 years ago only two doors down from them, they have been a source of inspiration and guidance.”

6 INSIDE Harcourts

North America Harcourts Blue Water - Newport Beach, California Harcourts North America expands its presence with the grand opening of Harcourts Blue Water in Newport Beach, California. Harcourts Blue Water is the latest addition to the Harcourts family and is owned by esteemed business partners Kathy Clark and Brenna Van Hoogenstyn. The appeal of Harcourts extended beyond its innovative approach to real estate auctions. Kathy Clark and Brenna Van Hoogenstyn were particularly drawn to the level of commitment, energy, involvement, and creativity demonstrated by Harcourts’ leadership - C.E.O Ben Brady, and C.O.O Josh Procopis. This unique combination of qualities solidified their desire to form a partnership that would revolutionize the industry. Harcourts Blue Water is poised to bring a new dimension to the Newport Beach community. The primary goal is to cultivate a group of high-level real estate professionals who not only achieve exceptional results for their clients but also prioritize the client experience. Kathy Clark and Brenna Van Hoogenstyn are deeply committed to providing paramount care and attention that every client deserves, redefining the real estate experience in the area. INSIDE Harcourts 7

IN THE FAMILY

WELCOME CORPORATE TEAM Harcourts International

Alicia Johncock

Digital Marketing Manager

Shawn Yu

Academy Marketing and Multimedia Specialist

WELCOME CORPORATE TEAM Harcourts New Zealand

Cherida Forde

Network Partnerships & Customer Experience (CX) Manager

Liam Dougherty ICT Support Officer

Cheryl Sen

People & Culture Administrator

Nathan Tee

Graphic Designer

Gema Houghton

Assistant Accountant

Olivia Yule

Head of Events

Javier Almonacid Helpdesk Analyst

Harcourts Queensland

Joslin Leonardos

Nicole Geissler

Grace O’Loughlin

South Island Personal Assistant and Events Coordinator

Rita Nguyen

Graphic Designer

Tina Ashton

Chief Growth Officer

Harcourts Victoria Web Administrator

General Insurance Adviser

Harcourts New South Wales

State Operations Manager

Owen McCrudden

William Stowers

Property Management Operations Manager

Harcourts South Australia

Sam Jackson

Digital Marketing Coordinator

Harcourts New Zealand Bella Webb

Business Operations Manager

Allie McDonald

Academy Performance Coach

8 INSIDE Harcourts

July Duverneuil

Marketing Coordinator

Gabrielle Paki

PA to Head of Property Management & Head of Marketing

Warren Tate

Performance Coach

Ariane Gragnani

Database Administrator

Jill Bishara

PA to Heads of Department and Foundation Coordinator

INSIDE Harcourts 9

IN FEATURE

JO CLIFFORD CELEBRATES 40 YEARS WITH HARCOURTS Jo-Anne Clifford, Chief Operations Office Harcourts New Zealand, is celebrating 40 years with our network. Jo is credited with playing a crucial role in Harcourts’ success, both domestically and internationally. Harcourts International Managing Director, Mike Green, praises Jo for her unwavering commitment to Harcourts’ values and her embodiment of them in her daily life, saying “with a career spanning 40 years, Jo’s dedication and passion for the company is unparalleled.” Jo first joined Harcourts 40 years ago as an Accounts Clerk and has been instrumental in many significant milestones in the company’s history. She was pivotal in the establishment of Harcourts’ head office in Wellington and played a key role in the management buyout that saved Harcourts from being absorbed by larger corporations. Throughout her career, Jo has been a driving force behind Harcourts’ strategic growth, including the development of our real estate systems and processes and the expansion of Harcourts’ operations to Australia. Her leadership has helped establish Harcourts as a leader in the industry and provided many individuals with career and business growth opportunities that have changed lives. In addition to her professional achievements, Jo has made significant contributions to the community through her involvement with the Harcourts Foundation, the charitable arm of Harcourts that supports local communities. She has also been influential in shaping the real estate industry by championing the implementation of new regulations and requirements. Bryan Thomson, Managing Director, Harcourts New Zealand, recognised Jo for her exceptional work ethic and passion for Harcourts’ people, no matter if a question or challenge is work related or personal, Jo is the first point of call for so many of our team. Harcourts International Chairman, Paul Wright, describes Jo as an exceptionally talented individual who has brought immense passion, energy, and spirit to the company. In 2013, Jo-Anne Clifford was honoured with her induction into the Harcourts Hall of Fame, a well-deserved recognition of her significant contributions to the company. In Jo’s own words, she expresses her genuine care for every member of the Harcourts family and her joy in witnessing their success and growth within the company. She takes pride in helping individuals discover their potential and achieve their dreams. Each day, Jo wakes up excited to be a part of the real estate industry and the impact it has on people’s lives. She says, “Being able to contribute to the growth and success of a company that makes dreams come true is immensely satisfying and rewarding.” Thank you for everything you have done and continue to do, Jo. 10 INSIDE Harcourts

INSIDE Harcourts 11

IN FEATURE

BLUE FRIDAY AUSTRALIA’S BIGGEST ONEDAY REAL ESTATE AUCTION EVENT. On 22nd September Harcourts Australia and hundreds of property campaigners participated in a hugely successful, history-making day for Australian Real Estate. Kicking off the day was the marquee event at Howard Smith Wharves in Queensland where more than 150 lots made their way onto a jampacked order of sale to go under the hammer in front of a large crowd

will go towards the Beyond Blue Support Service, so counsellors

of sellers and buyers hungry to take advantage of Spring’s biggest

can provide immediate advice, support, and referrals 24/7 at no

selling platform.

cost to users.

“Today was just another indication of the shift in the market – good

Beyond Blue’s values are closely aligned with Harcourts values,

supply, high demand,” said Harcourts Australia CEO Adrian Knowles.

especially Putting People First and Being Courageous.

“Our research told us that our huge leap of faith in our network to

“Like it says on their website, Beyond Blue is a big blue door for many

step up to the challenge of this massive one-day auction would pay

in the community: a safe and reliable place for millions of people to

off for them and their clients and it did in spades – this was easily the

access information, advice and support,” points out Harcourts Head

strongest bidding I’ve seen from the floor in three years.”

of People and Culture, Mitch Green.

As auctioneers Mitch Peereboom and Christian Hamilton reminded all

“We’ve enjoyed offering support from the Harcourts Foundation in

present, not only was the day a success story for buyers and sellers, but

the past, but Blue Friday is taking it to the next level.”

with each cry of “sold!” $100 is donated to Beyond Blue, supporting the essential work they do in mental health.

“Not only is Blue Friday Australia’s first national auction event by any real estate brand in the country, but it will also be Australia’s largest,

Over $50,000 was raised for Beyond Blue through the auctions and

by total number, national auction event by any real estate brand in

general community support on the day. All donations from the day

the country!”

12 INSIDE Harcourts

INSIDE Harcourts 13

IN MARKETING

TOGETHER WE MADE HISTORY! In the last edition of Inside Harcourts, I shared my HX23 experience

takeaways, here’s three practical things you can expect from us

that helped shape my view that when it comes to real estate, it’s

between reading this and the next time you get delivered your Inside

#betterinblue.

Harcourts magazine:

Friday 22nd September – or “Blue Friday”, only re-confirmed that.

1. A high-level marketing calendar so you know what’s on the plan.

I wasn’t anticipating that we’d see similar outcomes to what I’d witnessed at HX23 for the first “Blue Friday” – but the collaboration, support and passion shown by the network was the reason why together we created Harcourts and Australian real estate history by hosting the largest ever single day auction event across the country. Those reading will have your own highlight as there was so much to be proud of, but here’s my top ten: 1. 320 properties booked for auction

make available, so this will help that. 2. Bringing our digital strategy to life – this will look different depending on where you’re reading this, but there are elements

SEO content (on page, articles) things that we’ll apply / provide so that the impact is as material as possible for all. 3. Speaking of content, you can expect to see a new and improved in early December that will feature tips, tricks and the largest set

channels 6. 78 pieces of PR coverage reaching more than 1.64M people, equivalent to $1.8M in advertising sales value 7. A partnership with Expression Australia – one of Australia’s leading interpreter services who used Auslan interpreting to call the South Australian auction event 8. Record listing and sales months for a number of offices who participated 9. 54 properties Auctions booked by Harcourts Connections – the most of any office or group 10. An auction in every state and territory.

of ready-made content you’ll be able to download and use for all of those seasonal and event opportunities that make for great

In addition to this, there is lots happening locally within your regions with the local marketing teams – be in new business partner launches in Australia including REIP Nexus, Harcourts REACH (the new digital property, agent, brand and lead generation marketing partner in Australia) and Propps, to local marketing campaigns celebrating success (Nielsen Results or The Difference campaigns in NZ) and planning well progressed for brand, recruitment and lead generation we’re helping others achieve success. Got questions, feedback or thoughts you want to share? Please reach out to me anytime where we can help – details below.

But as they say, one hot day doesn’t make a summer and with nothing but opportunity ahead, it’s an exciting time to be a part of Harcourts. There is plenty on the horizon for the wider Marketing team for you and your teams to look forward to – staying with the theme of top 14 INSIDE Harcourts

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JANUARY

engagement pieces, but also, new practical property based social media assets that will make life for your teams easier and faster

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optimise business listings for improved SEO performance and

3. More than $168M in property value transacted

5. More than 1M Australians reached through brand social media

like a content plan, media investment, working with you to

Social Media Marketing toolkit re-vamped and ready for release

Blue

2 CALEND0A2R4

We want you to get in behind the campaigns and creative that we

2. 217 properties sold, hundreds of ecstatic sellers and buyers 4. $90,000 raised for Australia’s other favourite team in blue, Beyond

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FEBRUARY

29 30 31

QLD School Holidays

Verylongn ame Lastn ame XXXX XXX XX X

27 28

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Sutton

Chief Marketing Officer, Harcourts International trent.sutton@harcourts.net

Plannin Scan now to g a move this year? contact me for your free property va lue estimate .

INSIDE Harcourts 15

IN MEMORY

IN CLIENT EXPERIENCE

A SPECIAL NOTE

INTERNATIONALCX AWARD PRIZE: YOU COULD WIN 1 OF 2 TRIPS TO

READY TO EMBARK ON AN Phil (left) with Andy Freeman, Managing Director of Harcourts Grenadier.

Phil Rotherham and John Morrison We are sadly saying farewell to two long-serving members of our team. Phil Rotherham, and John Morrison, both from Christchurch, sadly passed away this quarter.

Thomas Massam The industry has lost one of it’s greats. Thomas Massam, The Mallee Bull, as he was fondly known to the Harcourts Alliance Team, when ever he was asked about his well-being he would reply with ‘I’m fit as a Mallee Bull’, a true reflection of his energy and resilience. A proud and well-respected man with a passion for his work, particularly in the northern rural/semirural properties of Perth’s northern suburbs. He was dedicated to providing valuable information and knowledge, you could always find him at his desk engaged in conversations, serving his longstanding clients. Celebrating and sharing in the success of others was important to him, and his commitment to his clients and colleagues made him an invaluable member of the team at Harcourts Alliance. The fact that he was there from the beginning, dating back to 1996, speaks to his loyalty and long-standing contribution. Harcourts WA CEO Shane Kempton adds, ““He was always positive and supportive for me personally and my career aspirations, always

Phil spent over 45 years proudly wearing our badge as a sales consultant, franchise owner and manager. He was an exceptional individual who always met you with a smile and left you feeling more positive than before. There was a significant gathering of the team in Christchurch to show support for Phil’s wife Carol, (who has also been a part of the Harcourts

The Harcourts Experience is recognised as the finest in real estate by our team, our business partners and our clients. In 2024, simply by delivering the finest experience, you could be living the finest experience by winning:

team for 25 years) and their family. Phil was indeed, one of the best, and the team gave him the send-off he truly deserved. Our thoughts are with Robert, Andy and the entire team at Harcourts Grenadier, especially the Avonhead office where Phil was a key team member for so many years. John was a much-loved and long-serving member of the Harcourts Holmwood team in Christchurch. John was not only a highly respected professional, he was also a very good man who will be greatly missed by everyone fortunate to have known him. Our thoughts are with Mark, Suzy, and all of John’s family and friends our hearts are with you all.

willing to make time to listen and share some of his wisdom. I held his

WHAT’S UP FOR GRABS? 2 trips to Bali for 2 people, staying for 5 nights at The Ritz Carlton Bali with Return Business Class airfares included.

HOW CAN I WIN? We’ll be recognising two people who have gone the extra mile in delivering the finest experience to their clients through the following awards within our International Awards; THE AWARDS ARE: International Harcourts Client Experience Individual Award and the International Harcourts Client Experience Office Award. Eligible entrants for this competition are only those who utilise the Harcourts endorsed Rate My Agent Net Promoter Score (NPS) program. Each of the two (2) prizes will be judged and awarded based on the cumulative NPS score of Buyers and sellers of the individual Harcourts Residential Sales Agent and Office as provided by Rate My Agent. The Net Promoter Score (NPS) will be calculated based on the responses collected from the specified surveys and the minimum number of valid responses required is 28 for “Office” award, and 12 for “Individual” Award.

hand the day before he past and was able to share with me his most treasured memories were working with his team at Harcourts and his time on his farm in the south west.” His commitment to his profession and the real estate industry was evident, with real estate flowing through his veins. Thomas certainly made a significant impact on the real estate community and has left behind a lasting legacy. Even though he is no longer physically with us, his memory will continue to inspire and guide those who knew him. The loss of such a respected individual is truly felt by the entire Harcourts family, especially those at Harcourts Alliance & the Harcourts Western Australia group. 16 INSIDE Harcourts

John Morrison and one of his many sold properties. INSIDE Harcourts 17

IN TECHNOLOGY

THE ROAD TO VAULTRE

More dynamic websites

The road to VaultRE has been paved with a tremendous effort from

experience. For our Australian network we are pleased to announce

everyone in Harcourts. Thank you for working with us. Thank you for

that Propps are now a Harcourts Business Partner and are fully

continuing to work with us. Thank you for ensuring that with VaultRE

integrated with VaultRE. Propps helps you capture, qualify, and

we reposition ourselves as the industry leader and set new standards

convert buyer interest helping you to achieve highly optimised

for providing the finest experience in real estate.

campaign outcomes.

While other networks can claim to use some of the same products.

In summary, Harcourts has revolutionised the real estate industry with

Our strong business partnerships and ongoing investment we have

its technological upgrades. The introduction of VaultRE, Harcourts

and continue to enhance these products into a uniquely Harcourts

Hub, H Digital+Web, Harcourt Business Systems, and H360 signifies

technology platform.

the company’s commitment to delivering the finest experience in real

Harcourts Hub the central location for all Harcourts-related matters.

estate. By providing powerful systems and platforms that

This centralized platform serves as the go-to resource for training, newsletters, events, templates, and various other resources, effectively replacing the outdated H1 system. Harcourts Hub aims to provide its

H Digital+ brings you the best real estate websites exclusively for you and your business.

HomeLive

Workplace

ActivePipe Sales AI by Claire

enhance connectivity, efficiency, and performance, Harcourts empowers its members to thrive in an ever-evolving industry.

members with easy access to essential information and a platform that fosters collaboration and knowledge sharing. VaultRE the specialist customer relationship management (CRM)

REIP Nexus by Valocity

system. VaultRE empowers Harcourts members by offering a comprehensive overview of their operations through a single, real-time dashboard accessible from anywhere. This cutting-edge system equips members with the tools they need to increase their listing, sales, and rental activity, ultimately driving their success in the competitive real estate market. H Digital+Web takes centre stage in delivering top-notch national, office, and personal websites. This platform is meticulously designed to provide a seamless content management system, allowing business owners and agents to showcase their properties and create

More business knowledge through smart data Harcourt 360 is your business intelligence tool, mapping growth potential for teams and individuals in real time.

Concierge Microsoft 365 Adfenix

a captivating online presence. Harcourts recognizes the importance of an impressive web presence in today’s digital landscape and aims to empower its members with a visually appealing and user-friendly

RealHub

platform. Harcourts Business Systems now available with the full power of

Rello

More intelligent CRM technology Providing you automation of business opportunities from the palm of your hand.

TREV

Microsoft 365. Options range from a simple mailbox all the way through to having Word, Excel, PowerPoint, OneDrive, SharePoint, and a mailbox. All accounts are protected with Microsoft Advanced Thread protection and CloudAlly backup and recovery. This is a unique

RateMyAgent

offering that provides the protection and piece of mind needed given

MRI Property Tree

the ever-growing cyber threats attacking our industry. H 360 this innovative system gathers data from multiple sources

More connected and informed intranet

and presents it in the form of live graphs, dashboards, and rankings. H360 offers valuable insights into business performance for business owners, property managers, and agents, enabling them to identify opportunities and make data-driven decisions. By leveraging this smart data, Harcourts members can set and achieve targets with greater precision, thus fuelling their growth through relevant training and support available on the Harcourts Hub. While for most networks that would be considered enough, we however are tireless in the pursuit of enhancing the finest 18 INSIDE Harcourts

Leonard

Donaldson

New office alert! 15 November 2021

View story

Harcourts Hub is your intranet solution for every member of your team to be connected, educated, celebrated and updated.

Chief Information Officer leonard.donaldson@harcourts.net INSIDE Harcourts 19

INPLACE NEW ZEALAND

NEW ZEALAND UPDATE

Harcourts Gold - Parklands in Christchurch as the runner-up, and Nathan Canton from Harcourts Cooper & Co. on Auckland’s North Shore was awarded as runner-up in the Rising Star category. Then more recently in September, Ned Allison, Harcourts Grenadier – Christchurch City emerged as the victorious and very worthy 2023 Australasian Auctioneering Champion. After being selected as one of the five finalists alongside fellow Harcourts auctioneer Mark McGoldrick, Harcourts Holmwood – Ilam 2, Ned once again showcased his exceptional skills in the finals, ultimately being crowned the esteemed Australasian Auctioneering Champion. We are all so proud of Ned to have achieved the pinnacle of auctioneering.

Titanium

As we reach the end of the year, not only are we taking time to reflect on what we have achieved in 2023, it is the time of year when we all look forward to gathering with family and friends, many of which we may not have seen for some time. It is also a time of year when our actions and focus will set the tone for the year we are in, and the one to come.

Lynne Cawthorn, Harcourts Holmwood Property Management Residential Property Manager of the Year – Business Development Manager

A highlight for many of our business leaders was the New Zealand Leadership Conference (also known as NZLC) which was held in Auckland on 22 and 23 August. The event was an opportunity to bring together our business leaders to connect, learn, and network. It enabled attendees to gain a deeper understanding of our business and identify ways to excel in any market conditions. Given the market challenges we have faced over the past year, now is the perfect time to review lessons learned and plan for future success. Our leaders take their responsibility to create an environment for growth and success seriously, and NZLC is an opportunity to look ahead with optimism.

Harcourts Vision Property Management Medium Residential Property Management Office of the Year

With the last quarterly awards of the year under our belts and our Christmas parties and catch-ups just around the corner, in New Zealand we are taking time to thank our team for their hard work and dedication in what has definitely been another challenging year in business. The general consensus is that 2024 will be better than 2023 for so many reasons. We were delighted to have won the top prize in six categories at this year’s 2023 REINZ Awards for Excellence.’. This impressive achievement is made more significant in that our team also clinched four of the same awards as last year, three of which were awarded to the same contenders.

Harcourts Cooper & Co. Real Estate Ltd and Harcourts Grenadier Real Estate Ltd Medium Agency of the Year – All Disciplines

At Harcourts, our focus is on delivering exceptional results for New Zealanders. We have built a reputation of trust and expertise in the real estate industry. We go beyond being just another real estate brand by actively giving back to our communities. We collaborate with local organisations through the Harcourts Foundation to make a positive impact. We are proud to be true members of each community we serve.

Grace Rose of Harcourts Accommodation Centre won the Residential Property Manager of the Year Award

Harcourts Cooper & Co. on Auckland’s North Shore showed their community spirit, by winning the Community Service Award – Medium Agency Harcourts JK Realty Group, Mt. Albert celebrated a win, seeing David Findlay awarded the prestigious Manager of the Year Award. We also had finalists across multiple categories: 20 INSIDE Harcourts

2023 has also been a year where we have done even more for our communities and people in need across New Zealand. Alongside celebrating 15 years of the Harcourts Foundation, we have continued our commitment to the Hospice Grants Programme for the seventh year with the grants total now sitting at a staggering $325,000. I cannot forget to mention Gumboot Friday 2023. This year’s event took place on 3 November, and this is the second time we have supported this amazing initiative. To kickstart efforts, the Harcourts Foundation donated $24,000 and with the help of our dedicated team from offices across New Zealand, we hope to bring you final figures of how much more we have raised soon.

Our property management team secured two Property Management Awards, which is an incredible achievement.

On the auction circuit, our Harcourts team have continued in their winning ways. In the REINZ National Real Estate Auctioneering Championships in June, five of Harcourts’ own took home top honours amidst tough competition. Congratulations to Mark McGoldrick, Harcourts Holmwood - Ilam 2 Christchurch, who claimed the Premier Division title with Ned Allison from Harcourts Grenadier - Christchurch City coming a commendable second place. The Open Division welcomed our Daniel Pengelly from

Michael Griffin, Auctioneer & Sales Consultant Harcourts W Thompson & Co. – Invercargill celebrated 25 years, 20 August. Donna Everton, Sales Consultant Harcourts Team Group – Levin celebrated 25 years, 22 September. Limo Song, Sales Consultant Harcourts Holmwood – Ilam 2 celebrated 25 years, 29 September.

Chris Brearley, Central Regional Manager, had some kind words to share about the Advantage Realty team at the Central Region Awards.

Harcourts Highland Group - Cromwell Small Residential Office of the Year – Highest Sales Volume

Harcourts Gold Real Estate - Papanui brought home the Large Residential Office of the Year Award

Sandy Jordan, Office Administrator Harcourts Platinum Blue – Nelson celebrated 25 years, 2 August.

Simon & Nigel Martin and the entire team, Advantage Realty for achieving 25 years long service on 1 April.

Christine Tallott, Harcourts Four Seasons - Rangiora Individual Residential Salesperson of the Year – Highest Sales Volume

Kerry Harty, Harcourts Blue Ribbon – Otorohanga Overall Rural Salesperson of the Year.

Stan Hickford, Rural & Commercial Manager Harcourts Riverlands – Huntly celebrated 30 years, 2 August.

We extend our long service celebrations with two inspirational Harcourts franchises achieving significant milestones. We wish to congratulate:

Harcourts Holmwood Property Management Large Residential Property Management Office of the Year

Carl Johnston, Harcourts W Thompson & Co. Invercargill Commercial & Industrial Salesperson of the Year - Rising Star

We are delighted to recognise and commemorate several Long Service Milestones achieved by individuals in the last quarter. It fills us with pride to have so many committed, diligent, and loyal members as part of our team.

Congratulations to all of you for reaching this remarkable milestone in your careers, and for consistently representing the Harcourts brand throughout these years.

Harcourts Cooper & Co. Devonport Small Residential Property Management Office of the Year

Cameron Bailey, Sales Consultant, Harcourts Gold - Papanui took out the Overall Residential Salesperson of the Year

Harcourts Accommodation Centre scooped the Large Residential Property Management Office of the Year Award

As we continue to celebrate our people and our culture, we have been delighted this quarter to induct our first recipients into ‘Titanium’ for the second year of the status’ existence. This award recognises exceptional achievement, and we are thrilled to advise that Yvenna Yue, Harcourts Monarch – Hamilton Central City, and Tina Gao, Harcourts Best in Real Estate – East Tamaki, are the latest recipients of this recognition. Congratulations to Yvenna and Tina and of course both of your teams. We are proud of all your hard work and dedication, it is wonderful to be able to showcase your achievements in this way.

Celebrating Long Service Milestones

Bryan

Thomson

Managing Director, Harcourts New Zealand bryan.thomson@harcourts.net

“Over 25 years ago, a visionary by the name of Max Martin embarked on a journey that would forever change the real estate landscape in the Bay of Plenty”....”Through their business, Advantage Realty, the Martin Family has left an indelible mark on the industry”....”Their passion for real estate, combined with their community-oriented approach, has earned them the respect & admiration of clients, colleagues, & competitors alike.” Dallas & John Hodge and the entire team, Riverlands Real Estate for achieving 30 years on 1 August. Sometimes the biggest changes in life can come from a simple conversation. Back in 1993, local Huntly businessman Stan Hickford had the opportunity to purchase a Harcourts office and his wife Maureen asked, “Well, how much would it cost?”, a question that led to the purchase of a small office that would become Harcourts Riverlands – Huntly. Now, 30 years since the doors first opened, the Harcourts Riverlands family has grown, with a much larger team and additions to the franchise in Te Aroha in 1998, Te Kauwhata in 2008 and Ngaruawahia in 2012. Current business owner Dallas Hodge agrees that the most credit for the success of Riverlands goes to the people involved throughout the years. “With all the developments and tools we now have at our fingertips,” says Dallas, “it is a really exciting time to be in the industry and we can’t wait to see what the future holds.” Congratulations Dallas and John, and the entire Riverlands team on your 30-year anniversary for the Huntly office, 25-year anniversary for the Te Aroha office and 15-year anniversary for the Te Kauwhata office! We are immensely proud of all that you have achieved. INSIDE Harcourts 21

INPLACE NEW ZEALAND

Corporate Team

Auction Update Teams Competition Results

In September, our Harcourts New Zealand and Harcourts Australia Corporate teams engaged in a spirited competition, known as the Trans-Tasman Walkathon. The event was filled with impressive distance covered and a display of competitive spirit. This year we decided to mix the teams from New Zealand and Australia together instead of pitching the networks against each other which proved a recipe for success! Congratulations to our individual winners and thank you to all our participants for stepping up and making this Mental Health Awareness Week Walkathon a success. Amazing effort everyone!

1st Place – Globe Trotters Zac Wigmore, Ben Moriarty, Victoria Ly & Olivia Graham with 495,154 steps! 2nd Place – Market Movers Tania Greig, Noelene Page, Jacob Stemp & Nathan Tee with 412,641 steps! 3rd Place – The Walkabouts Shane Kempton, Joan Penny, Liane Thomson & Kelvin Wong with 392,618 steps!

INDIVIDUAL COMPETITION

Individual Competition Results 1st Place – Ben Moriarty What a champion with 206,212 steps! 2nd Place – Liane Thomson Stepping it up with 159,466 steps! 3rd Place – Chris Melville Not far behind with 150,691 steps!

Property Management Update The property management team in New Zealand has had a busy and promising quarter. On 19 July, we dedicated a day to honour and appreciate the commitment and dedication of property managers nationwide. We would like to express our gratitude to our team of property managers and support staff for their tireless efforts in providing exceptional service to tenants and landlords. On 21 August, our Property Management team was recognised with two awards at the 2023 Real Estate Institute of New Zealand (REINZ) awards. Congratulations to the team at Harcourts Accommodation Centre for winning the Large Residential Property Management Office of the Year Award for the fifth time. This well-deserved accolade reflects the consistent exceptional service provided by Nigel Bowden and his team. We are also proud of Grace Rose of Harcourts Accommodation Centre who received the prestigious REINZ Residential Property Manager of the Year Award. Grace’s exceptional skills in building strong client relationships and exceeding expectations set her apart. Her track record speaks volumes about her expertise and dedication. Furthermore, several Harcourts team members were named as finalists in various residential property management categories. A list of our winners and finalists are below: •H arcourts Accommodation Centre, Winner - Large Residential Property Management Office of the Year •G race Rose, Harcourts Accommodation Centre, Winner Residential Property Manager of the Year •L ynne Cawthorn, Harcourts Holmwood Property Management, Finalist - Residential Property Manager of the Year – Business Development Manager – • Harcourts Cooper & Co. Devonport, Finalist - Small Residential Property Management Office of the Year •H arcourts Vision Property Management, Finalist - Medium Residential Property Management Office of the Year •H arcourts Holmwood Property Management, Finalist - Large Residential Property Management Office of the Year 22 INSIDE Harcourts

What an exciting few months it has been for auctions here in New Zealand! I am bursting with pride with every honour and accolade which our Harcourts network has achieved but I am equally as proud of the hard work, determination and especially camaraderie which has been displayed.

At the Harcourts New Zealand Leadership Conference (NZLC) on 22 and 23 August, our property management business leaders joined us to learn, network, and strategise for the year ahead. This event provided an invaluable opportunity to gain a deeper understanding of our industry and discover ways to excel in the ever-evolving world of property management. To conclude a successful quarter, we hosted the Property Managers Leadership Conference in Auckland on 21 September. It was a day of networking, learning, and skill-building for property management leaders across our business. The feedback from attendees was overwhelmingly positive, and we are proud to have such intelligent and engaged leaders in our company. In the industry, progress is being made with the Residential Property Managers Bill (aimed at improving residential property management services) moving through parliament. At Harcourts, we not only support positive change but also recognise and celebrate the hard work of our team in delivering quality homes to New Zealanders.

Jodine

Clark

Head of Property Management New Zealand jodine.clark@harcourts.net

Back in June, five talented individuals from our team achieved remarkable success among tough competition at the 2023 REINZ National Real Estate Auctioneering Championships. Leading the pack was Mark McGoldrick from Harcourts Holmwood Ilam 2, who was crowned the Premier Division Champion. In the same division, Ned Allison from Harcourts Grenadier Christchurch City took out second place, and I personally made it to the finals, which I am absolutely thrilled about. The hard work put in by all participants across all divisions was truly impressive, but the Premier Division is where the real excitement lies. Daniel Pengelly from Harcourts Gold - Parklands earned the runner-up title in the Open Division, while Scott Cousins, our Northern Regional Manager, and Kyle Siebert from Harcourts Holmwood - Ilam 2, were finalists. It’s inspiring to see these young men pushing themselves to excel in their craft. We also want to give a special shoutout to Nathan Canton from Harcourts Cooper & Co., who was awarded as the runner-up for the Rising Star competition. This division is a crucial stepping stone in the world of auctioneering, and Nathan has a bright future ahead. The success of all our Harcourts entrants in this prestigious event is a testament to the expertise and commitment to excellence that our team embodies. It’s truly exciting to witness established and up-and-coming auctioneering talents shine, showcasing the incredible potential and skills within our organisation. Congratulations to everyone who participated! And now, for the biggest news from our side of the business. In

September, Ned Allison from Harcourts Grenadier - Christchurch City was crowned the 2023 Australasian Auctioneering Champion! This was undoubtedly the best auction competition I have had the privilege of being part of in my entire career. Ned displayed exceptional talent and skill, outperforming top auctioneers from across Australia and our own Kiwi contender, Mark McGoldrick. Both of them showed incredible resilience during the fastpaced and challenging heats on day one, securing their spots in the finals on day two. In the end, Ned’s impressive performance earned him the well-deserved title of Australasian Auctioneering Champion. This achievement is a testament to Ned’s unwavering commitment, drive, and focus on his goals. I want to extend my congratulations to both Ned and Mark for their outstanding performances in this prestigious competition. This championship event has not only showcased the strength of Harcourts auctions, but it has also solidified our reputation as a top-notch real estate brand. I am incredibly proud of the dedication and hard work demonstrated by everyone involved. At Harcourts, we recognise the power of auctions when it comes to selling property. Our nationwide auction success rates reflect the positive trends in the market, giving us confidence that we are heading towards a brighter future. As we head into the summer season, the auction circuit is heating up, bringing even more excitement our way. Get ready for thrilling times ahead!

Shane

Cortese

National Auction Manager, Harcourts New Zealand shane.cortese@harcourts.net INSIDE Harcourts 23

INPLACE AUSTRALIA

AUSTRALIA UPDATE

Property Management Update

Between traditional portfolio management, POD, Virtual Assistants or

One of the highlights of the Harcourts property management calendar

AI the results were fascinating and quite different across the country.

is PMX and this year we went national! PMX is our one-day, dedicated property management conference where we get to celebrate, educate

Over three hundred of our amazing property managers, BDM’s and business owners joined us and we can promise that next year we’ll be

and bond over the dramas and outrageous situations we find ourselves

back bigger and better!

constantly in. Every state held its own tailor-made event and we

Karmen

had some incredible speakers – from psychologist Sasha D’Arcy in Victoria to wellbeing guru Tahlia Pretty in South Australia to TV host and celebrity Mel Greig in Queensland. We also had sessions about self-defence, drugs and crime from the WA and QLD police and the super popular Great Debate on the best way to run a PM Department.

Costigan

Head of Property Management Australia karmen.costigan@harcourts.net

Harcourts NZ Study Tour Fourteen eager Aussies came together and headed over the ditch excited at the opportunity to observe and learn from our colleagues The Harcourts values were to the fore in the big year that was 2023.

In Australia, the second half of 2023 has seen the market recover from

Blue Friday was not only being courageous as Harcourts Australia

Covid-19 and successive interest rate rises. Auction clearance rates rose,

worked together right across the nation to create and stage the biggest one-day auction event in real estate history; but it was also proudly

demand increased, and, at Harcourts, we consolidated, grew, launched technology like REACH and Propps, and formed strategic partnerships

putting people first with incredible selling successes for our clients,

and alliances with a significant number of businesses.

record listings for our team, and a truly significant donation to Beyond

I also spoke to our purpose: our purpose is to help others achieve

Blue supporting the essential work they do, helping hundreds of

success – Blue Friday, ALC, new technology and business partnerships -

thousands of people needing mental health and wellness support.

is our purpose personified.

You can read more about Blue Friday elsewhere in this edition of

Our vision, our purpose, our values make Harcourts stand out.

Inside Magazine. The Australian Leaders Conference occurred next, and within this special two days there certainly was fun and laughter, but also doing the right thing, shown by the sharing of what works and what doesn’t, and the support and encouragement, the leading and learning. Concentrating on growth stories, ALC was there to help principals ensure that team members and businesses can thrive in all conditions. For me, ALC is the most important conference in the calendar, with the biggest impact on the following year. At the beginning of 2023 I spoke of our vision for the Harcourts experience: to be recognised as the finest in real estate by our team, our business partners, and our clients. A collaborative journey with The Ritz-Carlton Leadership Center has helped us identify and apply more ways that we can deliver the finest experience. It is my opinion that we are not done with the finest experience. We will take these 2023 learnings into 2024 and beyond. 24 INSIDE Harcourts

Never more so than in 2023. Here, now at the end of 2023, I’m reminded of a Stoic quote. “Wherever there is a human being, there is an opportunity for a kindness.” – Seneca Thank you for your kindnesses this year and wishing you fun and laughter this holiday season. After being so courageous in 2023 and doing the right thing by each other by putting people first, here’s myself and Harcourts hoping you have the best of festive times.

Adrian

Knowles

CEO, Harcourts Australia adrian.knowles@harcourts.net

in New Zealand. The sense of camaraderie was palpable, and our Harcourts values, particularly Fun & Laughter, were on full display throughout our journey. Our journey began as we arrived in Christchurch, where we were warmly welcomed by Jim Davis from Harcourts Corporate NZ. He shared insights into Christchurch’s history and operation, setting the stage for an enriching experience. Throughout our time here, we had the privilege of connecting with our New Zealand counterparts and gaining valuable insights into their outstanding businesses. The atmosphere was one of collaboration, shared knowledge, and a strong sense of unity within the Harcourts family. The spirit of Fun and laughter was ever-present, reminding us that while we take our work seriously, we should also enjoy the journey. Laughter echoed through our conversations, making every moment memorable. We left Christchurch with hearts full of gratitude and inspiration. This journey has been a remarkable opportunity to learn, grow, and strengthen the bonds that tie us together as part of the Harcourts community. We extend our sincere thanks to our New Zealand colleagues for their warm hospitality and willingness to share their expertise. This experience has left an indelible mark on us all and reaffirmed our commitment to the principles that make Harcourts a truly exceptional organisation.

Katrina

Tarrant

Harcourts NSW CEO, Harcourts Australia katrian.tarrant@harcourts.net INSIDE Harcourts 25

INPLACE AUSTRALIA

IN FEATURE

Real Estate Industry Partners

Auction update

There is a great saying: “If you want to go fast go alone. If you want to

September 22nd, 2023 is a date that will forever be etched in real

go far go together.”

estate and auctioneering history.

Together we achieved something no individual could and no other

On this date, Harcourts Australia conducted Australia’s largest single

brand has.

day property auction event, known as Blue Friday.

An Australian record 330 Auctions is a feat that has cemented

The 330 auctions were housed across nine auction hubs, in all six

Harcourts as market leaders in the auction space. Propelling our

states. Auctions were conducted from 9am through to 9pm making it

brand forward on a national scale resulting in huge returns for our

a marathon auction event.

participating offices.

Providing the finest experience is at the core of everything we do.

The additional exposure and energy created by the event has resulted

And an auction event like Blue Friday did exactly that. The national campaign was a first of its kind giving sellers unprecedented levels of

in record listing months, record settlement months and greater leads to our sales, property management departments and greater

exposure. For our buyers it provided a smorgasbord of options making

recruitment opportunities to our businesses.

their property search easy.

Pulling together an event of is this size and calibre was always going

Blue Friday didn’t stop there. Partnering with Beyond Blue, our Charity

to be difficult. But it was the very difficulty as to why we had to do it.

Partner, we also supported the greater community. We raised critical funds to assist even more Australians, specifically those with mental

Growth only happens outside of your comfort zone. And the growth from Blue Friday has been monumental.”

health issues. Overall the day was a huge success. 330 auctions, over 200 properties sold totalling $160+ Million in sales value as well as the $90,000 donation to Beyond Blue. But beyond the numbers there was an even greater success. A success that came before the day itself. It was the collaboration of our network that truly made us proud. 26 INSIDE Harcourts

Christian

Hamilton

Head of Auctions, Harcourts Australia christian.hamilton@harcourts.net

STRONGER & BETTER TOGETHER Over the past 3 years, the Real Estate Industry Partners (REIP) has taken some smart and strategic steps forward to strengthen the Australian real estate industry.

• Key industry partnerships including our recent MOU with the REIA to ensure two national industry bodies join forces to advocate for the future of our industry.

As a membership-based advocacy organisation we firmly believe that by working together as an industry, we are stronger and better able to take control of our long-term future success instead of being dependent on third party vendors. Being part of REIP means we can all work together so we as an industry can control the narrative to our market.

Our newly formed board including Michael Sheargold and Leanne Pilkington, plus our new Head of Partnerships, Andrew Friebe, means that we have a wide range of experience to ensure our members get the best possible experiences with our CMA and insights products, partnerships and membership benefits.

Since inception, we’ve collaborated with our membership of real estate professionals and listened to what they have to say about their challenges to adopt a collaborative industry approach to delivering fit for purpose solutions across legislation, products and services. To date we’ve created some very exciting partnerships to bring the best possible solutions for our members, including; • REIP Nexus - The first industry owned CMA that features not just current data, but also more diverse data sets than other CMAs. • A diverse ecosystem of ‘tried and tested’ industry products and services designed to bring the best of breed products to our members at the best price, including a recent integration with VaultRE.

REIP membership is free, and if you haven’t already, we encourage you to become a member. You’ll be able to access a wide range of free resources and educational content - plus you’ll get the opportunity to help shape our strategic priorities. To find out more about REIP, visit www.reip.com.au or get in touch with myself or Andrew Friebe andrew.friebe@reipnexus.com.au.

Sadhana Smiles

CEO, Real Estate Industry Partners sadhana.smiles@reip.com.au INSIDE Harcourts 27

INPARTNERSHIPS

NEW ZEALAND BUSINESS PARTNER Q&A WITH

HOW WILL YOUR REAL ESTATE AGENCY GROW IN 2024? READ ON TO FIND OUT! The Harcourts Business Partner program has long been an important contributor to why our network has and continues to be the right choice for people joining our business, and customers choosing Harcourts as their brand of choice. Our partnership program, and the products they provide you access to are only successful if they provide you and your team with an opportunity for efficiency, growth and success – and our latest

Propps

additions in Harcourts Reach – a digital marketing solution for

Propps was founded with a simple focus to improve the real estate

Property, Agent & Brand marketing, and Propps – a solution for offer management, are the latest products we’re excited to launch to you.

Tell us a little about your business and how it begun?

Your goal is to revolutionise the real estate industry and improve

List Now is an award-winning Proptech platform, designed to offer

Agent-Vendor relationships by providing convenient funding

vendors convenience and choice when it comes to payment of

options that take the risk and stress out of marketing costs? How

marketing related expenses, as well as removing countless hours of

do you plan to achieve this?

paperwork and admin hassles for agencies.

At List Now we believe that every vendor should have the opportunity

List Now first opened its doors nearly a decade ago, when Karen

to maximise their selling potential. We understand that not everyone

Jackson our CEO identified an opportunity to create a finance offering to help home-sellers get the marketing they really wanted for the sale

has the cash sitting around to invest in the right campaign, so we wanted to provide a solution to empower all participants in their

has become the dominate player in the campaign optimisation space

and to date has had almost 40,000 buyers register on the platform

turnkey digital marketing solution that harnesses the power of the

which has resulted in 45,000 offers worth a total value of $30B.

channels people are using actively, or passively everyday – that is Meta

The company aims to elevate the experience for buyers, sellers, tenants

(Facebook, Instagram), LinkedIn and the Google Ad (Search & Display)

and landlords all under the Agents brand adding value by helping

network.

agents to Capture, Qualify and Convert client interest.

Using AI, REACH creates more than 100 ad variants optimised for all

Capture makes an impactful impression with an electronic business

placements and every device, along with an optimised approach to

card allowing you to capture buyers easily and connecting straight to

targeting the right people to ensure that your ad spend works hard to

your website, CRM, and socials.

get you the results you expect. We’ve been working with them on some

Qualify allows you to see the serious from the non-serious buyers by

selling journey.

credit card.

Vendors can now invest in an effective selling strategy to generate a

Sold) and Branding you need to know before selecting who you work

Today, List Now has assisted thousands of home-sellers in providing

faster sale at a higher selling price. With funding available up to $35,000,

with as your digital marketing partner:

vendors can invest in staging, repairs, minor renovations and much

1. Just Listed 83,848 Views, 29% Click Thru Rate, 4,063 Page Views

associated with selling. Best of all, it’s helped them achieve the best

more to present the property in its best possible light.

outcome for the sale of their home.

Tell us what else sets you apart?

Tell us about the service you offer Harcourts as a business

List Now is a New Zealand owned and operated business that takes

partner?

great pride in the relationships built over many years. We are a business

List Now offers a range of benefits for our valued Harcourts partners:

that is focused on continually evolving and providing solutions to

• A free service for agencies to use • Offer your vendors payment choice, Pay Now via credit card or Direct Transfer or Pay Later without any risk to you • Increase vendor advertising spend • Reduce countless hours of admin and paperwork • VaultRE Integration to further streamline back of office operations • Immediate cashflow improvement, without the need to carry advertising costs.

remove the funding friction that exists in real estate transactions. To demonstrate our support and commitment to the industry, List Now in conjunction with Trade Me Property are contributing up to $2.0m in interest free loans, to help reinvigorate the property market.

trial offices, and below are 3 examples of successful Property (Listed,

& $0.07 Cost Per Click 2. Just Sold 111,250 Views, 10% Click Thru Rate, 4,267 Page Views & $0.16 Cost Per Click 3. Brand Campaign 14,639 Views, 10% Click Thru Rate, 800 Page Views & $0.18 Cost Per Click When was the last time your digital marketing campaigns were able

registering interest on your properties and even making offers so you know they are truly qualified. Through Qualify you can collect price feedback, allow buyers to view and download property documents and it also has secure buyer ID verification. Convert by reducing days on market and close more deals by optimising your campaigns with powerful tools that create urgency and maximum price, such as adding a countdown timer to your campaigns and automating workflows. Daniel and the team at Propps really are changing the landscape by making simple tools for real estate agents to make the experience of

to generate these results? Contact Thomas Eun from Harcourts Reach

buying and selling better for everyone.

today on te@cct-technology.com

Contact Daniel from Propps today on daniel@propps.com

Anything else you’d like to share? List Now is extremely proud to be a Harcourts business partner. Our team are on standby and ready to assist whenever you need us: P 0800 100 265 E info@listnow.co.nz www.listnow.co.nz

28 INSIDE Harcourts

in mid-2020 and has experienced rapid growth ever since. Propps

Harcourts Reach

of their home, not just the marketing they could squeeze onto their

the finance needed to cover the preparation and promotion costs

experience, with agents at its core. The company was established

Cherida

Forde

Network Partnerships & Customer Experience Manager cherida.forde@harcourts.net INSIDE Harcourts 29

y l l a i c n a GET Fin FIT FOR 2024 IN FINANCIAL

Book a free 20-minute call with your local mortgage broker to: Understand your borrowing power across 40+

g n i t a r Celeb 15 YEARS

OF PROVIDING SUPPORT THAT HELPS, GROWS, AND ENRICHES OUR LOCAL COMMUNITIES. Since 2008 Harcourts have built an enthusiastic legacy of supporting thousands of community initiatives to benefit tens of thousands of our neighbours through the Harcourts Foundation. You can find out more about the Foundation and the groups we have supported in the first fantastic fifteen years by scanning here.

Start changing your spending habits, do you

lenders.

need Uber Eats that often and Afterpay?

Compare interest rates and repayments.

Start a savings plan.

Confirm your finance eligibility.

Consolidate multiple credit and store cards.

Understand any grants or schemes that may be

Automate your bills, so nothing gets missed

applicable to you such as the first home owner grant.

Scan our QR code to book your free 20 minute call with a local finance broker. We’ll work with you to:

ASSESS your needs and unique financial position, then recommend loan options and strategies. EXPLAIN the entire process from start (Application) to finish (Settlement). ASSIST with all paperwork required. COLLABORATE with all those involved in purchasing your home such as solicitors, real estates or dealerships. CONDUCT regular reviews after settlement, making sure you are supported and still enjoying the most competitive deal for your situation.

Mortgages

Home Loans Investment Loans Refinancing Bridging Finance Construction Loans

30 INSIDE Harcourts

How can you get your finances fit for your loan?

Insurances

Home Insurance Car Insurance Business Insurance Professional Indemnity Boats and Caravans

Vicky Devine

Luke Meintjes

+61 406 863 226

+64 27 215 6082

vicky.devine@mortgage-express.com.au

luke@mx.co.nz

Vehicles/Equipment Car Loans Trucks and Motorcycles Commercial Equipment Lifestyle Loans Heavy Machinery

INSIDE Harcourts 31

INPLACE SOUTH AFRICA

INPLACE NORTH AMERICA

NORTH AMERICA UPDATE

SOUTH AFRICA UPDATE

As we reflect on the remarkable journey of Harcourts North America throughout the past year, I am thrilled to share our tremendous achievements and growth in the real estate industry. It has been a year filled with remarkable accomplishments, and I am immensely proud of the dedication and hard work of our exceptional team. At Harcourts, we believe in recognizing excellence, and our quarterly awards events have been a testament to the outstanding efforts of our agents and offices. One of the highlights of our year was witnessing many of our esteemed business owners attend the prestigious international conference, East London

Gauteng

Kwa-Zulu Natal

As 2023 starts winding down, most of the South African real estate industry will be hoping that it ends soon. With interest rates being at their highest levels in 15 years and consumers being under massive pressure with high utility, local services and fuel costs the market has slowed down considerably. This year has seen a swing from a strong seller’s market to one that favours buyers, who are rather scarce in most areas. Having said that, sales volumes are still above the level’s experiences in 2018 and 2019, which was not regarded as particularly bad. The promising news is that interest rates have remained stable for 2 quarters now and there is optimism that they will start dropping in 2024. Harcourts has proven time and again that we do better in a tough market than our competitors. This year is no different. Our agent numbers have been stable despite the poor conditions and in most areas, we are growing market share. The quality of our people, the strong Harcourts brand and our size allows us to weather these storms comparatively well. We are also finding that Auction is a great differentiator in many markets and is stoking some of the growth. 2023 has seen the massive task of moving our offices off H1 onto Prop Data. There are significant challenges with any change of this magnitude especially when moving off a platform that our network was very comfortable with and used extensively. It has been very heartening to see how the team has pulled together and worked through the very low moments to get us to where we are. The migration is nearly done and will be completed by the end of November. It is also a great testament to the Harcourts values and 32 INSIDE Harcourts

Port Elizabeth

Western Cape

culture which have meant that most of our people have accepted some of the teething issues and worked with us to get through them. There will always be some exceptions to the rule in a network of our size, but the support for each other has been amazing. So, between the very difficult market and technology platform change, we have had our hands full in 2023! As we now start looking to 2024 there are many exciting opportunities. These include some Growth initiatives to ensure that we get the most out of a turning market. We will also continue to grow Auction and cement our place as the leading residential property Auction experts. Once everyone has migrated from H1 we will be able to take advantage of some of the opportunities afforded to us by our new Technology platform. As always, we believe that our people are our greatest and most precious asset. Next year we will continue to take our Events to new levels, transform our Academy and find better ways to recognise our top achievers. And of course, everything we do will be with a firm eye on creating the finest experience in real estate!

Richard

Gray

CEO, Harcourts South Africa richard.gray@harcourtssa.co.za

Above: International Conference. Below: Social Club

where they had the opportunity to network, gain insights, and collaborate with real estate professionals from around the world. Our business owners were also fortunate enough to tour some of the top performing offices within the Harcourts network as well as be part of a panel discussing their business and success within the North American marketplace. This event showcased the global reach of the Harcourts brand and the immense potential for growth and success that exists within our network. In addition to our business achievements, we also know the importance of building a vibrant community within our organization. In September, we hosted a memorable social club event at the Oregon Ducks vs. Hawaii game, bringing our Harcourts family together for a day of camaraderie and fun. Moreover, we are excited to announce the opening of three new offices, Harcourts Encino, Harcourts Blue Water and Harcourts Palm Desert, which mark a significant step in our expansion journey. As we move into 2024, we are filled with enthusiasm and anticipation for the opportunities ahead. With the dedication of our incredible team and the unwavering support of our clients and partners, we are confident that the coming year will bring even greater success and achievements for Harcourts North America. Thank you for being a part of our journey, and we look forward to reaching new heights together.

Ben

Brady

CEO, Harcourts North America ben.brady@harcourts.net INSIDE Harcourts 33

INPLACE INDONESIA

IN RURAL

VICTORIA TRAINING 2023

INDONESIA UPDATE

In three weeks, we covered multiple locations in Victoria, including

Throughout an engaging three-week period, we explored multiple

Ballarat, Kerang, Deniliquin, Corowa, Eurora, and Kilmore. Many

locations in Victoria, including Ballarat, Kerang, Deniliquin, Corowa,

Nutrien Harcourts agents from the surrounding towns attended and

Eurora, and Kilmore. Our primary objective was to bring together

found the training sessions very informative. We used this time to

Nutrien Harcourts agents from neighbouring towns, providing

provide updates on new legislations in real estate, offer technology

them with the latest industry insights and tools while fostering an

training, and share marketing updates to strengthen our brand.

environment for mutual learning from each other’s experiences and

Everyone actively participated in the discussions and openly shared

stories. Here, we will give you an overview of the highlights from these

their experiences with the wider group. Both facilitators and attendees

three remarkable weeks.

gained a lot from the training.

Harcourts Kelapa Gading

Harcourts Property

Business update

Real estate legislation updates

Our session commenced with business updates delivered by Mark

The session concluded with a comprehensive update on real estate

Brooke, the General Manager of Nutrien Harcourts. Mark provided

legislation, delivered by Justin Balsillie, the Real Estate Operations

insightful updates on the budget, business performance, market

Manager. Justin highlighted the legal changes impacting agents’

trends, and factors influencing our rural real estate market. His

day-to-day operations, focusing on Sale Authority. As we navigated

overview offered valuable context for agents’ challenges and

through the slides, robust discussions ensued, and seasoned agents

opportunities in their work.

shared captivating anecdotes. This dynamic exchange of information

On the operational front, Clara’s presentation on the Trust Account

gave everyone a heightened understanding of the legal landscape and

followed. Clara Nunez, the Nutrien Regional Admin Manager, has

practical skills to benefit our clients.

been diligently working to maintain consistency and accuracy in our

Collaborative learning & shared experiences

Trust Account, ensuring that transactions run smoothly. She provided

Principal Gathering

guidelines and best practices to prevent potential risks in this digital era.

Embracing rechnology In today’s tech-driven world, real estate professionals must harness the

Q&A with The Winners

The presidential election in 2024 is approaching and it is an important subject among the business community. The speed train is officially launched and in full operation in October. This will benefit property development along the route. More new site developments launched which will provide more stocks and choices in the market. The first offline Mid-Year was held in August with great success with more categories being added to recognize achievements. We witness Irene Susanto being awarded the top in five categories. This impressive achievement is the first time in our awards history. Congratulations to Peter Taylor of Harcourts Purba, Bali as the top Rising Star. Thank you to those who attended the events to share and to learn which is important to improve for the purpose of providing a better service to our clients. A wide range of topics for discussion during the principal meeting, which include Leadership and Recruitment, derive from Harcourts Hub 34 INSIDE Harcourts

Sharing & learning

Harcourts POP & Harcourts Bogor Raya

library. Our new version website (www.harcourts.co.id) is just being launched with must more features and user friendliness. We added one more workshop from external source on digital marketing on weekly basis. Also, the S.THW is being extended by one more extra day with a total of five days. A strong academy has been our trademark in the market.

Nandar

Gunawan

CEO, Harcourts Indonesia nandar@harcourts.co.id

collaborative spirit that permeated every training session. Agents from different towns actively engaged in discussions, openly sharing their experiences and insights with the broader group. This exchange of

power of Technology to remain competitive. Although our business

ideas created a rich learning environment where everyone benefited.

operational manager has conducted training sessions throughout the

A great opportunity for facilitators & attendees

year via Zoom, this in-person training provided agents with a unique Irene Susanto Harcourts Kelapa Gading with 5 awards

One of the standout features of our journey through Victoria was the

opportunity for hands-on technical support. Jess offered valuable quick tips to help agents maximize their usage of the Vault app.

Our training program was unequivocally successful, benefiting the attendees and us as facilitators. Witnessing the agents’ commitment to personal and professional growth was genuinely inspiring. Moreover,

During the discussion, Joe McKenzie from Nutrien Harcourts

these sessions provided valuable insights into our network’s needs,

Wangaratta also contributed by sharing his practical experience using

helping us enhance your overall experience.

the Vault app. This dynamic exchange of information exemplifies the

In the end, everyone left with something invaluable - whether it was

collaborative spirit that motivates us to facilitate these events.

Marketing updates

new skills, updated knowledge, or a more robust network of peers. We eagerly anticipate our next adventure, where we can once again come

Our training sessions also dedicated time to marketing updates.

together to learn, grow, and thrive in the ever-evolving world of real estate.

Quynh Nguyen, our marketing coordinator, presented her recent work,

Mark

including branding direction for Nutrien Harcourts, the experience of being a part of our network, and the end-user experience. Agents left with fresh marketing techniques to enhance our brand presence.

Brooke

General Manager, Nutrien Harcourts mark.brooke@nurtrien.com.au INSIDE Harcourts 35

IN FOUNDATION

IN FOUNDATION Harcourts Foundation – Round 58, April to July 2023 Grants Round 58 was one of our biggest and best grants rounds ever in New Zealand. With $34,405.16 donated to 16 charities and community groups across the length and breadth of New Zealand, this is a huge

Australia Fishing Competition Harcourts Unite successfully ran their Harcourts Foundation Fishing Competition again this year, raising a huge $18,000 for The Lodge Youth Services in Brisbane, Queensland. The Lodge Youth Support provides medium to long term accommodation and support to homeless, disadvantaged, at risk young people aged 16-25 years, with 24 hour youth worker support and guidance.

achievement and something we are immensely proud of. Thank you to each and every one of the Harcourts businesses and business owners who work so tirelessly to give back to their communities.

Organisation

Franchise

Grant Amount

Organisation

Franchise

Grant Amount

I Am Hope Foundation - Gumboot Friday

Hoverd & Co

$3,037.44

I Am Hope Foundation - Gumboot Friday

Marlborough Real Estate 2008 Ltd

$3,037.44

Hamilton Hearing Association

Monarch Commercial Ltd

$1,050.00

Creative Kids trust

Marlborough Real Estate 2008 Ltd

$2,000.00

Cambridge RDA

Kevin Deane Real Estate Ltd

$2,000.00

KidsCan Charitable Trust

Gold Real Estate Group Ltd

$2,500.00

EBOP Riding for the Disabled

ETB Realty Ltd

$2,000.00

Prebbleton Community

Four Seasons Realty Ltd

$2,350.00

Rotorua Community Hospice Trust

ETB Realty Ltd

$2,000.00

I Am Hope Foundation - Gumboot Friday

Vision Real Estate Ltd

$3,037.44

Loved4Life Oamaru

Blackham & Co

$1,855.40

I Am Hope Foundation - Gumboot Friday

Active Real Estate Ltd

$500.00

I Am Hope Foundation - Gumboot Friday

Blackham & Co

$3,037.44

Taranaki Health Foundation

Team Taranaki Ltd

$500.00

Greater Green Island Community Network

Highland Real Estate Group Ltd

$5,000.00

Marfell Community School

Team Taranaki Ltd

$500.00

Inspiration Awards Northern – New Age Realty Ltd

Christchurch - Grenadier Real Estate Ltd

The winner of the Northern Inspiration Award for this quarter is breaking new ground and making a valuable contribution to their community.

The winner of the Christchurch Inspiration Award for this quarter is well known and respected for their enormous and continued contribution to their local community and a franchise who started supporting Harcourts Foundation 15 years ago.

Blue Friday With each property sold under the hammer on Blue Friday, $100 was donated to Beyond Blue, supporting the essential work they do in mental health. Beyond Blue’s values are closely aligned with Harcourts values, especially Putting People First and Being Courageous. Over $90,000 was raised for Beyond Blue through the auctions and general community support on the day. All donations from the day will go towards the Beyond Blue Support Service, so counsellors can provide immediate advice, support, and referrals 24/7 at no cost to users. You can read more about Blue Friday on page 12.

New Zealand Gumboot Friday – we’re doing it all again!

Hospice New Zealand Harcourts Foundation and Hospice New Zealand have renewed their national partnership of the Hospice New Zealand Grants Programme for the 7th year in a row. Established in 2017, the Hospice New Zealand Grants Programme has seen more than $275,000 granted to hospices throughout the country, increasing to $325,000 this year. The goal of this unique programme is to provide hospices with an opportunity to apply for grants to fund key items that directly benefit people using their services.

Through the Harcourts Foundation this team have chosen to empower young people to gain their full driver’s licenses and relieve their families from the financial burden. The Rising Foundation Trust say their students with full licenses gain a competitive edge in the job market, get higher quality employment and are more likely to steer clear of driving offences. Congratulations to New Age Realty Ltd on winning this quarter’s Northern Inspiration Award, and a huge thank you to Harsimran Singh and the entire team at New Age Realty Ltd, for your generosity and contributions to the next generation of your community.

Grenadier Real Estate Ltd, In our opinion what you do for your local community is absolutely outstanding and we would like to thank and congratulate Andy Freeman, Robert McCormack and the entire team at Grenadier Real Estate Ltd for the amazing work you do.

Central – Monarch Real Estate Ltd

South Island – Platinum Blue Ltd The winner of the South Island Inspiration Award for this quarter is well-known and well-loved, and a variety of initiatives to empower the southern community have to date benefited from their generous support through the Harcourts Foundation.

Head of Harcourts Foundation Emma Revell says, - “It’s an absolute privilege to be able to assist Hospice NZ. I am personally in awe of the work they do, as is everyone who has been touched by hospice and their incredible teams.” We are delighted to announce that we will be once again supporting Gumboot Friday on 3 November 2023. Last year, together, we raised an incredible total of $167,652.45, which equated to 1215 counselling sessions for our kiwi kids. This year, due to the overwhelming success and positive feedback from you, our valued business owners, we are thrilled to continue our support. We are grateful for the support of the business owners who have already made a $12,000 donation through the Harcourts Foundation and in recognition of your generosity, I’m thrilled to let you know that Harcourts are matching your donation, so the total amount donated as we launch Gumboot Friday is $24,000. In the next issue, we are looking forward to bringing you the total amount raised by the Harcourts network through their fun series of events, initiatives and auctions. 36 INSIDE Harcourts

Hospice New Zealand is incredibly grateful for the longstanding partnership with The Harcourts Foundation. In recognition of the contributions that The Harcourts Foundation have made to the hospice movement in New Zealand, they are delighted to gift Harcourts a Silver Partner medal. Wayne Naylor, Acting Chief Executive of Hospice New Zealand says, “We are delighted that The Harcourts Foundation has agreed to fund the Hospice New Zealand Grants Programme for the 7th year in a row. The grants programme enables hospices to buy critical equipment that helps keep people comfortable at home with whānau and friends, so they can live every moment in whichever way is important to them.”

This franchise understand that by working with charities such as The Cancer Society, the impact they can make on kiwis is phenomenal and in the case of this organisation – life saving. This quarter they have generously given an astonishing $20,000 as an annual donation towards of The Cancer Society Shuttle. Simply incredible.

This award recognises a franchise who started supporting the Harcourts Foundation 15 years ago and have made significant donations to local charities and organisations since then. Many wāhine/whānau in situations of domestic violence do not have access to their own mobile phone and this poses an increased risk to their safety - as they do not have the ability to make a call for help when they are in danger. The funds donated through the Harcourts Foundation will be used to purchase 60 mobile phones for wāhine/ whānau accessing services for domestic violence support from Te Whakaruruhau Incorporated. Thank you to Trent Finlay, Campbell Scott and the entire team at Monarch Real Estate Ltd for helping your community to thrive. You should be incredibly proud of all that you do for your community.

This quarter The Brook Waimarama Sanctuary Trust were the recipients of support which will enable children to interact with nature and learn about the importance of maintaining the environment in a hands-on way and instill conservation values that they take away with them through the use of a Nature Passport. Making the environment fun is one way it is hoped that the kids will look after our planet into adulthood. We would like to congratulate and thank Chris Harvey, Toby Randall, Mike Rollo, Chris Davies and everyone at Platinum Blue Ltd for their contribution and commitment to making their community a better place. INSIDE Harcourts 37

IN FOUNDATION

INCOMMERCIAL

South Africa Several Harcourts South Africa offices recently contributed to the Mandela Day Initiative. Take a look at all that was accomplished…

New Zealand Update

Harcourts Winelands Harcourts Winelands spent their 67 minutes for Mandela Day at two different charities, the one being Breughel Trauma Room, which provides a safe room for victims of domestic violence. They painted the room and made it more homely for the victims. The other was spent at L’Abrie de Dieu Safe House, which provides a safe haven for women who have survived domestic violence. They did general maintenance around the house and treated the ladies to a high tea, making them feel very special.

Harcourts Beachfront The Harcourts Beachfront team in Eastern Cape, South Africa, courtesy of the Harcourts Foundation, handed over 57 fleece blankets to the children at ACVV Kamvelethu Drop-in Centre on Mandela Day. The children were treated to a hearty home-cooked meal and malva pudding and custard afterwards. ACVV is a child protection, non-profit organization and drop-in centre for vulnerable children residing in the Schauderville / Korsten area.

Our recent activity at NAI Harcourts in New Zealand has been thriving this quarter. The success of the recent Trophy Auction Selection has generated numerous discussions and increased business for NAI Harcourts. Led by Tim Turner from NAI Harcourts North Shore, our team worked tirelessly to reach every potential buyer for this diverse portfolio. The campaign reached its peak on 25 August, with champion auctioneer Andrew North conducting a successful auction in front of a full room of buyers, professionals, and interested individuals. Despite the challenges in the market, our team’s efforts paid off as two properties were sold, bringing satisfaction to both our team and the seller. As we go to print all bar one of the properties offered have received unconditional offers for the vendors consideration. The NAI Harcourts Commercial Conference 2023, held on 4 October in Auckland, was a day filled with insightful conversations, networking opportunities, and exceptional business insights from engaging guest speakers. This gathering of industry leaders and forward-thinking individuals aims to foster collaboration and pave the way for future success within the NAI Harcourts network and beyond. Our regions have also been actively involved in valuable cellgroup activities. Most recently, the northern and central regions visited the Harcourts Optimize - Bream Bay office in Marsden Cove Marina, Northland. The day included informative speeches from representatives of KiwiRail, Marsden Maritime Limited, and Northport, as well as a site visit to Northport itself. This provided our team with invaluable networking and learning experiences.

38 INSIDE Harcourts

Harcourts UD The team at Harcourts UD in the Eastern Cape, South Africa, held a Fun Trivia Night to raise funds for the Uitenhage Child and Family Welfare Society. Together with the Harcourts Foundation a whopping R 40 660.00 was raised and handed over to this worthy cause.

There has been plenty going on in commercial markets, and not all of it has been easy with many delays in the construction market, slow approvals due to staffing issues in both private and public sectors, and the big one – bank appetites that have changed even faster than interest rates. Despite these challenges productivity has kept up momentum, albeit with lighter stock levels than we have seen in quite some time. The great thing about our market is the will for people to create a deal in any set of conditions, and this has seen a pivot to a more lease driven transactional market in the immediate short term. Expectations of yield normalcy have already started to kick in and the desire for sales transactions to return to the fore are seeing some decent written business (which will see some nice GCI back in play for Christmas). Growth in Commercial Property Management continues to play a role in controlling our local markets and remains a focus point for many of our businesses.

A huge well done and thank you to all of our other NAI team members across the network.

This explanatory backdrop fed into the first combined Australian/ NZ NAI Harcourts conference over in Auckland at the start of October where some of these great learnings were shared between sales, leasing and Property Management teams. Enthusiastically, participants have called for this collaboration to continue next year, with a focus on attracting participants from across the Asia Pacific NAI network. Please keep an eye out for next years event as it is only bound to get better.

Bryan

Jason

Looking ahead, we have high hopes for the launch of the National Auction Portfolio on 29 November, and we anticipate excellent results for our network.

Harcourts Newcastle Harcourts Newcastle, South Africa, spent their 67 minutes for the Mandela Day Initiative with the residents of Nil Desperandum, a home for the physically disabled. The team provided the home with some much need supplies and groceries.

Australia Update

Thomson

Managing Director, Harcourts New Zealand bryan.thomson@harcourts.net

Luckhardt

National Manager Australia, NAI Harcourts jason.luckhardt@naiharcourts.net INSIDE Harcourts 39

IN TOUCH

real estate career

WHAT A YEAR IT’S BEEN FOR INSPIRATIONAL WOMEN

and embarked on an awe-inspiring adventure - a journey on foot spanning the entire length of New Zealand. Her remarkable tale continued as she managed to raise an astonishing $20,000 for a children’s charity close to her heart. Hannah’s journey is a reminder that even in the world of business, there’s always room to make a difference in the lives of others. Tara Hawley Celebrating a Journey In October, Tara Hawley of Harcourts Unite, who has just marked her 16-year milestone with Harcourts in Queensland, shared the unexpected origins of her journey. Today, she stands as a proud co-owner of a thriving business alongside Steve Hawley and Agne Morris, overseeing three offices and a dedicated

As we bid farewell to the year, we stand in awe of the exceptional women who graced our events, generously sharing their stories, insights, and wisdom. Let’s take a moment to revisit the remarkable women who took centre stage at our 2023 Inspirational Women events.

team of 33 members. Tara

NSW/ACT Relaunch

Nicole Hindmarsh The Power of Gratitude

cultivating strength,

The year kicked off with the relaunch of Inspirational Women

Nicole Hindmarsh, from Harcourts Mandurah, etched a lasting

respect, and compassion.

in NSW/ACT on International Women’s Day. The event featured

impression with her message of gratitude. Her simple yet profound

Amanda Gould as guest speaker. Amanda’s passion for the real

reminder that daily expressions of gratitude can transform lives

estate industry led her to found her own business, and she gained

resonated with the audience. She encouraged everyone to dare to

recognition through her appearance on the TV show “Dream Listing

dream and ask for those dreams, as these aspirations possess the

Bryon Bay.” Her journey stands as a testament to what can be

power to bring about positive change.

achieved when passion and perseverance meet.

Kathleen Fry Triumph over Adversity

Nicky Horsbrough Leading the Way in New Zealand

Kathleen Fry of Harcourts South Coast shared her incredible

Nicky Horsbrough from Harcourts The Difference captured the

journey that moved from troubled beginnings to a

spotlight at our HX workshop in New Zealand. Her outstanding

highly successful career. Her story resonates with

achievements and invaluable insights illuminated the room,

many as she has faced numerous challenges

demonstrating the heights that can be reached through dedication

and hardships in life, transforming them into

and hard work. Nicky’s presence ignited the audience, motivating

stepping stones toward her remarkable

them to push the boundaries of their potential

achievements. Kathleen’s journey is a

Cristal Jones A Gold Coast Return

testament to the strength and resilience

Cristal Jones of Harcourts Property Centre made a return visit to

that reside within all of us.

highlighted the importance of creating a positive and supportive team, reflecting her business philosophy focused on

Her remarkable journey serves as a testament to the limitless possibilities within the real estate industry and the opportunities it offers. Each of these women left an indelible mark, motivating others to chase their dreams, surmount obstacles, and make a lasting impact. Finally, a big thank you to our founder, Irene Green, our ambassadors – Jackie Parker, Clare Seamer, Sam Forde, Jacqui Bartholomeusz, Katrina Tarrant, Megan Hampton and Erica Davis – and everyone behind the scenes who helped make our events so magical. Did you happen to miss any of our 2023

the Inspirational Women stage by being our special guest speaker

Hannah Katz Walking for a Cause

at the Inspirational Women lunch at HX on the Gold Coast. Her

In September, we reconnected with

gearing up for an exciting lineup of

second appearance served as a testament to the enduring impact

Hannah Katz, the former sales agent at

events in 2024! Stay tuned for updates

of her inspirational journey. Cristal’s story continues to motivate

Harcourts Huon Valley, Tasmania. Her story

on our 2024 events by following our social

and encourage women in real estate to pursue their dreams and

is one of courage and compassion. Hannah

overcome challenges.

made the bold decision to temporarily halt her

40 INSIDE Harcourts

events? No need to fret because we’re

media, visiting our website, or checking out our page on the Harcourts Hub.

Pauline

Smith

Chief Operating Officer of inspirational Women pauline.smith@harcourts.net INSIDE Harcourts 41

IN ACADEMY

ACADEMY UPDATE As 2023 comes to a close, it’s the perfect moment to look back on what we’ve accomplished in the Learning & Development space at Harcourts.

We’re excited to share that this year we conducted 169 in-class training sessions and 58 webinars, with total attendance reaching over 5,300 Harcourts team members. In showing our dedication to providing the finest experience, we received student feedback scores averaging 9.6 out of 10.

p i h s r e d Lea

Our year has also been marked by the launch of three pivotal leadership initiatives, each designed to enhance different areas of leadership within Harcourts:

Leadership. The Harcourts Way. This foundational program empowers our Business Owners and Managers to excel in recruiting, retaining, and developing their teams.

Leading Edge A 12-month journey for aspiring leaders, designed to cultivate the skills they’ll need as the future leaders of Harcourts.

One Team Leadership A comprehensive three-day leadership development course focusing on personal leadership, business acumen, and people management skills. 42 INSIDE Harcourts

We’ve also sought inspiration beyond our industry. The insights from last quarter’s Ritz-Carlton webinar on ‘Creating a Culture of Excellence’ have not only informed our leadership initiatives but will also play a key role in the 2024 launch of our revamped onboarding program. Our aim is to deliver nothing short of the finest experience for new team members joining Harcourts.

Don’t miss our full compilation of key Ritz-Carlton learnings and insights, available now on the Harcourts Hub.

By incorporating these principles, we’re elevating our service delivery, crafting a world-class experience for our team, and setting Harcourts apart in the real estate industry.

Alinta

Ward

Learning & Development Strategy Leader alinta.ward@harcourts.net INSIDE Harcourts 43

IN VIEW

1. The Harcourts Platinum Blue team, had their local community ‘jumping for jellybeans’ with their ‘Guess how many jellybeans’ competition. 2. Harcourts Managing Director Mike Green spoke at the Business of Real Estate Conference with CEO of Ray White, Dan White and CEO of LJ Hooker, Christine Miekel. 3. Septuagenarian Bob Howard from Harcourts Blue Fern – Kumeu keeping the brand front of mind. 4. Tangoing their way to the top. The seventh annual Harcourts Dancing for Hospice, hosted by Harcourts ETB Realty, was a glittering success, raising up to $140,000 for Rotorua Community Hospice. 5. The NAI Harcourts Conference, held on 2 October in Auckland was a captivating event of industry leaders and forward-thinking individuals. 6. Wheelbarrowing for a cause. The team from Harcourts Fiji - Suva, participated in a wheelbarrow race known as the ‘Bara Battle’, helping raise $50,000 for the Frank Hilton organisation. 7. ‘A trick of the light.’ Chris Melville, Graphic Designer, Harcourts Auckland Regional Office, exhibited his abstract photography at world-class art show, Art in the Park. 8. Another successful Auction Day for the Harcourts Grenadier team. 15 properties were up for sale, with 15 selling under the hammer! 9. Business Partners Video Punch, had their Head of Sales, Kyle Brown, feature on the Breakfast Show, for being a part of the auction for the ‘Up The Wahs’ license plate. 10. Harcourts Queensland CEO, Mitch Peereboom and Auctioneer, Christian Hamilton getting ready for Blue Friday! 11. During their recent trip to Los Angeles, Kevin and Christine Seymour, Business Owners, Harcourt Port Realty, stopped in to visit Glen Coutinho at Harcourts Beverly Hills. 12. Every year for Daffodil Day on 25 August, the Harcourts Grenadier team run a number of events, aiming this year to raise $50,000 for the charity. 13. Harcourts Regent Realty - Hawkes Bay were thrilled to be the official Auction Partner for local premier event, The Cocktail Party, which this year raised $138,000 for Cranford Hospice. 14. Jim Davis, National Rural Manager catching up with Jo Clifford, Chief Financial Officer, who enjoys a glass of her personal favourite - Chardonnay. 15. Jo Glancy, Sales Consultant, Harcourts Cooper & Co - Takapuna, and cycling counterpart Carol Spence, will be cycling the

44 INSIDE Harcourts

whole length of the Mekong River in Thailand, for charity Hands Across the Water. 16. Keeping kiwi kids warm down South. The Harcourts Blackham & Co. team organised a pyjama drive, collecting 338 pairs for kids who otherwise, had never owned a brand new pair of pyjamas. 17. Lisa Westerby, Sales Consultant, Harcourts Twenty Three - Epsom, accepting her Josh Phegan 2023 Changed Agents Award! 18. Members of our Auckland Regional Office chose to help out local womens charity Dress for Success, as a part of their Giving Back Day. 19. Members of our Harcourts Auckland Regional Office team, out for their usual, early morning coffee stroll. 20. Our Head of Academy & National Performance Coach Tania Greig, and National Academy Coordinator, Shannon Hamilton, showing that ‘fun and laughter’ is the best recipe. 21. Jackie Newton from Harcourts Clayfield has the cutest new team member. 22. A Sold-out luncheon at Long Neck Brewery in Perth with the inspiring Nicole Hindmarsh from Harcourts Mandurah as the speaker. Picture: Clare Seamer, WA Inspirational Women Ambassador with Nicole Hindmarsh. 23. Harcourts Prestige team at Inspirational Women event. 24. Harcourts Foundation presentation to Rob’s Rowe for Zero2Hero, presented at Mullaloo Surf Lifesaving Club. Rob Barton, is an extraordinary Perth rower set to break a world record after an incredible 84 days at sea. Rob’s solo journey across the Indian Ocean, spanning from Carnavon to Tanzania, is a dedicated effort to raise funds for Zero2Hero, a cause that supports youth mental health. 25-26. Three day One Team Leadership attendees having a bit of fun! 27. Ashley Kenny recently welcomed the team’s new fleet. You’ll now see these little beauties cruising the streets of the Peel Region. How cool! 28-29. Irene and Mike visited the new Harcourts Nadi office. 30. South Australia top performer function at the Ritz Carlton Melbourne. 31. A visit to the new Harcourts Rata & Co. office. 32. Celebrating Harcourts NZ CEO Bryan Thomson turning 60 at SJC weekend. 33. Pressing the right buttons. Harcourts Grenadier were very excited to host educational keynote speaker, Allison Mooney, who shared her wisdom about a simple tool that helps improves business relationships.

INSIDE Harcourts 45

IN AWARDS

NEW ZEALAND | Top 20 Sales Consultants – April to June 2023 TOP 20 SALES CONSULTANTS (APRIL) Cameron Bailey Harcourts Papanui

1 2

Lin Ma Harcourts Wigram

TOP 20 SALES CONSULTANTS (MAY) 1

Cameron Bailey Harcourts Papanui

Yvenna Yue Harcourts Hamilton Central City

Tina Gao Harcourts East Tamaki

Diego Traglia Harcourts Massey North

NEW ZEALAND | Awards Results Q1 – April to June 2023

TOP 20 SALES CONSULTANTS (JUNE) 1

Cameron Bailey Harcourts Papanui

TOP 20 SALES CONSULTANTS (JUNE YTD) 1

Aman Gulia Harcourts Mt Albert

Yvenna Yue Harcourts Hamilton Central City

Tina Gao Harcourts East Tamaki

Yvenna Yue Harcourts Hamilton Central City

Diego Traglia Harcourts Massey North

Tina Gao Harcourts East Tamaki

Yvenna Yue Harcourts Hamilton Central City

Paula Ritchie Harcourts Paremata

Fiona Li Harcourts Henderson Heights

Aman Gulia Harcourts Mt Albert

Michelle Fu Harcourts Papanui

Anita Dobson Harcourts Silverdale

Scott Ledger Harcourts Upper Hutt

Fiona Li Harcourts Henderson Heights

Julian Blanchard Harcourts Timaru

Michelle Fu Harcourts Papanui

Gareth Hookham Harcourts Silverdale

Lin Ma Harcourts Wigram

Jeremy Crosland Harcourts Palmerston North

Nicole Schaaf Harcourts Milford

Alison Aitken Harcourts Christchurch City

Paula Ritchie Harcourts Paremata

Fiona Li Harcourts Henderson Heights

Karl Todd Harcourts Papakura

David Ding Harcourts Birkenhead

Glenn Green Harcourts Bell Block

Jonny Nicholls Harcourts Christchurch City

Lin Ma Harcourts Wigram

Tina Gao Harcourts East Tamaki

Michelle Fu Harcourts Papanui

Theo Smith Harcourts Mt Maunganui

Tony Kerapa Harcourts Hamilton Central City

Glenn Green Harcourts Bell Block

Mark Wang Harcourts Spitfire Square

Wanly Tsang Harcourts Takapuna

Lisa Cao Harcourts Flat Bush

Jonny Nicholls Harcourts Christchurch City

James McElrea Harcourts Wanaka

Julian Blanchard Harcourts Timaru

Yogesh Bhargava Harcourts Cashmere

Wanly Tsang Harcourts Takapuna

Glenn Green Harcourts Bell Block

Mark Wang Harcourts Spitfire Square

Damien Henaghan Harcourts Milford

Martin MacKenzie Harcourts Howick

Glenn Green Harcourts Bell Block

Michael Swarbrick Harcourts Takapuna

Kerry Harty Harcourts Otorohanga

David Ding Harcourts Birkenhead

Kate Fielding Harcourts Pauanui

Ian Yu Harcourts Mt Eden

Megan Osborne Harcourts Queenstown

Anna Byron Harcourts Hobsonville

Zani Polson Harcourts Fendalton

APR

Cameron Bailey Papanui

MAY

Cameron Bailey Papanui

JUN

Cameron Bailey Papanui

TOP NATIONAL RESIDENTIAL SALES CONSULTANT APR MAY JUN

Cameron Bailey Papanui Cameron Bailey Papanui

APR

Toby Randall Richmond

MAY

Jacqui Cantell Milford

46 INSIDE Harcourts

JUN

Fendalton

Rolleston

Whakatane

MAY

JUN

Palmerston North

Papanui

Cooper & Co Real Estate Ltd

Paremata

Grenadier Real Estate Ltd

TOP PROPERTY MANAGEMENT OFFICE – BUSINESS DEVELOPMENT

Hamilton Central City

Holmwood Real Estate Ltd

Kevin Deane Real Estate Ltd

Papanui

Ilam 2

Palmerston North

JUN

APR

Blue Fern Property Management Ltd

Kevin Deane Real Estate Ltd

Highland Real Estate Group Ltd

Richard Dawson Harcourts Ilam 2

Jackie Frame Harcourts Hanmer Springs

Paula Ritchie Harcourts Paremata

Sean Innes Harcourts Riccarton

Hattie Liu Harcourts Milford

OFFICE - REVENUE

JUN

SMALL APR

MAY

JUN

Rangiora

Merivale

NAI Harcourts North Shore

Henderson Heights

Papanui

NAI Harcourts Hamilton

Orewa

LARGE

Morrinsville

APR

Taupo

Christchurch City

Hanmer Springs

Milford

Tawa

Papanui

Hobsonville

Christchurch City

NAI Harcourts Hamilton

Hamilton Central City

MAY

TOP PROPERTY MANAGEMENT BUSINESS DEVELOPMENT MANAGER Lynne Cawthorn Holmwood Real Estate Ltd TOP PROPERTY MANAGEMENT POD POD 1 – Nicole Hamilton, Loren Szeifert and Pauline Tangey Vision Property Management Ltd

TOP 20 SALES CONSULTANTS (JUNE)

TOP 20 SALES CONSULTANTS (JUNE YTD)

David Woodhouse Nutrien Harcourts Charters Towers

Greg Seiler Nutrien Harcourts Bourke

Andrew Jakins Nutrien Harcourts Goondiwindi

Garth Makowski, Harcourts The Property People Campbelltown

David Woodhouse Nutrien Harcourts Charters Towers

Ed Cherry Harcourts Coastal

Rochelle Adgo Harcourts Solutions

Steve Wright Nutrien Harcourts WA

Simon Field Harcourts Berwick

Tony Maguire Nutrien Harcourts Tasmania

Nola Tully Harcourts Elite Agents

Guy Powell Harcourts Coastal

Phillip Wieland Nutrien Harcourts Rockhampton

James Sides Nutrien Harcourts Deniliquin

Ed Cherry Harcourts Coastal

Anita Dobson Harcourts Silverdale

Paul Thomason Nutrien Harcourts Esperance

Nola Tully Harcourts Elite Agents

Kate Smith Harcourts Smith RLA 325043

Scott Ledger Harcourts Upper Hutt

Troy Goldsworthy Nutrien Harcourts Minlaton

Alison Hobbs Harcourts Mandurah

Shaun Kaddatz Harcourts Coastal - Paradise Point

Garth Makowski, Harcourts The Property People Campbelltown

Lisa Cao Harcourts Flat Bush

Katrina Walsh Harcourts Coastal

Cara Bergmann Harcourts Solutions - Albany Creek

Matt Sergeant MandM Sergeant Real Estate

Tony Maguire Nutrien Harcourts Tasmania

Kate Smith Harcourts Smith RLA 325043

Patrick Ivey Harcourts Property Centre

Alison Hobbs Harcourts Mandurah

Cara Bergmann Harcourts Solutions - Albany Creek

Brad King Nutrien Harcourts WA

Ray Cullen Nutrien Harcourts Bunyip

Sam Tsiaousis, Harcourts Newcastle & Hunter Valley

Bruce Rutherford Nutrien Harcourts Walcha

Tony Maguire Nutrien Harcourts Tasmania

Andrew McCallum Nutrien Harcourts GDL Dalby

James Thomas Nutrien Harcourts Narrabri

Alison Hobbs Harcourts Mandurah

Ross Murray Nutrien Harcourts Dalby

Ashley McGilchrist Nutrien Harcourts Warren

Troy Goldsworthy Nutrien Harcourts Minlaton

Patrick Ivey Harcourts Property Centre

Andrew Fisher Nutrien Harcourts Tasmania

Katrina Walsh Harcourts Coastal

Andrew Chrysanthou Harcourts Unlimited

Katrina Walsh Harcourts Coastal

Andy Shi Harcourts Ashwood

Michael Harvey Harcourts Coastal - Paradise Point

Nola Tully Harcourts Elite Agents

Andrew Chrysanthou Harcourts Unlimited

Eric Hartanto Harcourts Applecross

Dan Moloney Harcourts Coastal

Shaun Bourke Harcourts Coastal

Guy Powell Harcourts Coastal

Shaun Bourke Harcourts Coastal

Paul Thomas Nutrien Harcourts Narrabri

Laurie Armstrong Nutrien Harcourts WA

Shaun Bourke Harcourts Coastal

Andrew Chrysanthou Harcourts Unlimited

Carly Frost Harcourts Wine Coast RLA 249515

Ben Carroll Harcourts Property Centre

Tolemy Stevens Harcourts Coastal

Cara Bergmann Harcourts Solutions - Albany Creek

Nick Bond Harcourts Huon Valley

Ilona Barry Harcourts Coastal

Stuart Reeder Harcourts Coastal

David G Russell Nutrien Harcourts Cobar

Andrew Dimashki Harcourts Judd White

JUN

MEDIUM

Sean Stephens NAI Harcourts Hamilton

JUN

Holmwood Real Estate Ltd

AUSTRALIA | Top 20 Sales Consultants – April to June 2023

Jonny Nicholls Harcourts Christchurch City

Timaru

Monarch Realty Ltd

TOP PROPERTY MANAGEMENT OFFICE – ORGANIC GROWTH

Megan Osborne Harcourts Queenstown

Papakura

TOP PROPERTY MANAGEMENT OFFICE - REVENUE

TOP MULTI OFFICE FRANCHISE FOR REVENUE PER SALES CONSULTANT

Loreen Searle Marlborough Real Estate 2008 Ltd

Milford

Tim Cook Harcourts Palmerston North

MAY

Sarah Laird Holmwood Real Estate Ltd

Gold Real Estate Group Ltd

Peter Peeters Whangarei

Grenadier Real Estate Ltd

David Ding Harcourts Birkenhead

MAY

Gold Real Estate Group Ltd

Queenstown

Sean Stephens NAI Harcourts Hamilton

Team Manawatu Realty Ltd

Papanui

Carl Hurford Nutrien Harcourts Inverell

Papamoa

Leeann Jones Four Seasons Realty 2017 Ltd

Cooper & Co Real Estate Ltd

MAY

Julian Blanchard Harcourts Timaru

Brad Chibnall NAI Harcourts Hamilton

Holmwood Real Estate Ltd

Upper Hutt

APR

Timaru

TOP PROPERTY MANAGER

Gold Real Estate Group Ltd

Tolemy Stevens Harcourts Coastal

Hamill Realty Ltd

APR

NAI Harcourts North Shore

Alison Aitken Harcourts Christchurch City

TOP NATIONAL NAI SALES CONSULTANT

Paradise Coast Realty Ltd

Napier

Gold Real Estate Group Ltd

Grenadier Real Estate Ltd

Bruce Rutherford Nutrien Harcourts Walcha

Toby Randall Richmond

Gold Real Estate Group Ltd

Merivale

JUN

TOP PROPERTY MANAGEMENT OFFICE - EXCELLENCE

Cooper & Co Real Estate Ltd

APR

TOP 20 SALES CONSULTANTS (MAY)

JUN

MAY

LARGE APR

TOP MULTI OFFICE FRANCHISE FOR REVENUE

Greg Seiler Nutrien Harcourts Bourke

Cameron Bailey Papanui

TOP NATIONAL LIFESTYLE & RURAL SALES CONSULTANT

TOP 20 SALES CONSULTANTS (APRIL)

NEW ZEALAND | Awards Results Q1 – April to June 2023 TOP NATIONAL SALES CONSULTANT

MAY

Cameron Bailey Harcourts Papanui

Papanui

Christchurch City

Hamilton Central City

OFFICE - REVENUE PER SALES CONSULTANT SMALL APR

MAY

JUN

Cambridge

Otorohanga

Pauanui

Hanmer Springs

Bell Block

Balclutha

Hobsonville

Bell Block

Napier

MEDIUM APR

Wanaka

Mt Maunganui

East Tamaki

Marcus Dolby 20 Harcourts Noosa

Hannah Scanlan 20 Nutrien Harcourts Goondiwindi

Tolemy Stevens 20 Harcourts Coastal

Shaun Kaddatz 18 Harcourts Coastal - Paradise Point 19

Matt Sergeant MandM Sergeant Real Estate

Stuart Reeder Harcourts Coastal

INSIDE Harcourts 47

IN AWARDS

VICTORIA | Awards Results Q1 – April to June 2023 TOP SALES CONSULTANT 1 2 3

Julie Wells Harcourts Judd White Mario Tucci Harcourts Rata & Co Thomastown Jimmy Lu Harcourts Vermont South

TOP COMMERCIAL SALES CONSULTANT 1

John Evans NAI Harcourts Rinnovate

TOP OFFICE GROSS REVENUE 1

Harcourts Judd White

Harcourts Ashwood

Harcourts Rata & Co Thomastown

PROPERTY MANAGEMENT TEAM OF THE QUARTER EXCELLENCE

WESTERN AUSTRALIA | Awards Results Q1 – April to June 2023 PROPERTY MANAGER OF THE QUARTER

OFFICE ADMINISTRATOR OF THE QUARTER

Tony Romano NAI Harcourts Metro

Samantha Delaney Harcourts Mandurah

PROPERTY MANAGEMENT OFFICE GROWTH

Vicki Rogan Nutrien Harcourts Kilmore

TOP RURAL SALES CONSULTANT

Lynda Brown Harcourts Initiative

Harcourts Initiative

Chris Parsons Harcourts Mandurah

Harcourts Prestige

TOP AUCTION LISTER

PROPERTY MANAGEMENT EXCELLENCE OFFICE

Harcourts Elite Agents

Vanessa Nicholls Harcourts Berwick

Mikaele Horsnel Harcourts Melbourne City

Rex Luers Nutrien Harcourts

Darren Krause Harcourts Melbourne City

Steve Wright Nutrien Harcourts

Brad King Nutrien Harcourts

1= Harcourts Judd White 1= Harcourts Move 3

TOP OFFICE (FOR REVENUE)

Harcourts Melbourne City

TASMANIA | Awards Results Q1 – April to June 2023 TOP EXCLUSIVE LISTER 1 2 3

David Hernyk Harcourts Launceston Rodney Triffett Harcourts West Coast Heidi Howe Harcourts St Helens

CLIENT EXPERIENCE INDIVIDUAL 1

Andrew Michieletto Harcourts East Tamar

Jodi Tunn Harcourts Ulverstone & Penguin

Alex Muller Harcourts Signature Northern Suburbs

Chelsea Briggs Harcourts Northern Midlands

PROPERTY MANAGEMENT OFFICE ORGANIC GROWTH

Marlee Garwood Harcourts Ulverstone & Penguin

Harcourts Signature

Harcourts Burnie

Harcourts West Coast

PROPERTY MANAGEMENT TEAM AWARD 1

POD Kirsten W Launceston Harcourts Launceston

POD Ulverstone Harcourts Ulverstone

POD Kisten T Launceston Harcourts Launceston

PROPERTY MANAGEMENT OFFICE EXCELLENCE

TOP PROPERTY MANAGEMENT OFFICE – REVENUE 1

Harcourts Launceston

Harcourts Signature

Harcourts Burnie

AUCTION LISTER AWARD 1

Selene Elphinstone Harcourts Burnie

CLIENT EXPERIENCE OFFICE

Harcourts Launceston

Harcourts East Tamar

Harcourts Burnie

AUCTION OFFICES AWARD

Harcourts Kingborough

Harcourts Signature

Harcourts Burnie

Harcourts Signature Sorell

PROPERTY MANAGER EXCELLENCE

OFFICE ADMINISTRATOR

Jaymie Francis Harcourts Signature

Amy Rawston Harcourts Burnie

Carolyn McLeod Harcourts North East

RISING STAR

Elisha Brown Harcourts Kingborough

Shaelagh Sawford Harcourts Huon Valley PROPERTY MANAGEMENT BUSINESS DEVELOPMENT 1

Shania Whitehouse Harcourts Burnie

TOP OFFICES FOR TOTAL SALES 1

Nutrien Harcourts Tasmania

Harcourts Ulverstone & Penguin

Harcourts Huon Valley

Harcourts Launceston

Harcourts Signature Rosny

TOP 5 SALES CONSULTANTS 1

Tony Maguire Nutrien Harcourts Tasmania

Nick Bond Harcourts Huon Valley

David Hernyk Harcourts Launceston

Andrew Fisher Nutrien Harcourts Tasmania

Jordan Phillips Harcourts Huon Valley

TOP RURAL SALES CONSULTANT

NAI HARCOURTS COMMERCIAL SALES CONSULTANT AWARD

Tony Maguire Nutrien Harcourts Tasmania

Kingsley Wallman NAI Harcourts Tasmania

SALES CONSULTANT FOR UNITS

HARCOURTS FOUNDATION AWARD

Nick Bond Harcourts Huon Valley

PROPERTY MANAGEMENT OFFICE TOTAL GROWTH

David Hernyk Harcourts Launceston

Harcourts Devonport

Chelsea Briggs Harcourts Northern Midlands

Harcourts Launceston

Harcourts Northern Midlands

Harcourts Signature

Harcourts Ulverstone & Penguin

Alison Hobbs Harcourts Mandurah

Harcourts Mandurah

Harcourts Alliance

Harcourts Initiative

Harcourts Elite Agents

Harcourts Rockingham

TOP FRANCHISE (FOR REVENUE) OF THE QUARTER Harcourts Focus PROPERTY MANAGER FOR BUSINESS DEVELOPMENT 1

Kelly Johnson Harcourts Alliance

Harcourts Mandurah

Harcourts Alliance

Harcourts Rockingham

PROPERTY MANAGER FOR EXCELLENCE

PROPERTY MANAGEMENT POD 1

Harcourts Rockingham POD 1

Harcourts Focus POD 1

Harcourts Busselton POD 1

RISING STAR

Rex Luers Nutrien Harcourts

Ben Noakes Harcourts Empire

TOP REFERRING OFFICE FOR MORTGAGE EXPRESS

ADMINISTRATOR OF THE QUARTER

Harcourts Alliance

Kate Phipps Harcourts Mandurah

Michelle Tran Harcourts Initiative

TOP REFERRING SALES CONSULTANT FOR MORTGAGE EXPRESS FOR

Jade Peary Harcourts Mandurah

CLIENT EXPERIENCE OFFICE

Nick Nesbitt Harcourts Alliance

James Marshall Harcourts Mandurah

PROPERTY MANAGEMENT OFFICE/ COMPANY TOTAL REVENUE 1

Harcourts Alliance

Harcourts Mandurah

Harcourts Busselton

Harcourts Focus - Cannington

Harcourts Heartland - Bridgetown

CLIENT EXPERIENCE INDIVIDUAL 1

Clare Seamer Harcourts Mandurah

Mary Walker Harcourts Rockingham

Anthony Panizza Harcourts Busselton

MORTGAGE EXPRESS FINANCE CONSULTANT FOR HARCOURTS SETTLED MORTGAGES BY THE VALUE Holly Mackie MORTGAGE EXPRESS FINANCE CONSULTANT FOR HARCOURTS SETTLED MORTGAGES BY UNITS Holly Mackie

WESTERN AUSTRALIA | Awards Results Q1 – April to June 2023 TOP SALES CONSULTANTS 1

Nola Tully Harcourts Elite Agents

Alison Hobbs Harcourts Mandurah

Michael Goodwin Harcourts Mandurah

Nicole Hindmarsh Harcourts Mandurah

Claire Bartlett Harcourts Alliance

48 INSIDE Harcourts

Chris Parsons Harcourts Mandurah

Alex Dabag Harcourts Initiative

8 9 10

Rex Luers Nutrien Harcourts June Robertson Harcourts Mandurah Steve Wright Nutrien Harcourts

TOP INDIVIDUAL SALES CONSULTANT 1

Nicole Hindmarsh Harcourts Mandurah

Alex Dabag Harcourts Initiative

Steve Wright Nutrien Harcourts

TOP SALES CONSULTANTS – UNITS SOLD 1

Nola Tully Harcourts Elite Agents

Claire Bartlett Harcourts Alliance

TOP COMMERCIAL SALES CONSULTANT 1

Tom Fung NAI Harcourts Metro

Faizel Jassat NAI Harcourts Metro INSIDE Harcourts 49

IN AWARDS

SOUTH AUSTRALIA | Awards Results Q1 – April to June 2023 TOP EXCLUSIVE LISTER 1

Carly Frost Harcourts Wine Coast

Kathleen Fry Harcourts South Coast

Jemma Morris Harcourts South Coast

TOP SALES CONSULTANT - NUMBER OF SETTLED SALES 1

Kate Smith Harcourts Smith

Matt Sergeant Harcourts Sergeant

Jemma Morris Harcourts South Coast

TOP INDIVIDUAL SALES CONSULTANT 1

Mark Forde Harcourts South Coast

Troy Goldsworthy Nutrien Harcourts Minlaton

Lindsay Carey Nutrien Harcourts Alice Springs

CX OFFICE OF THE QUARTER 1

Harcourts Playford

Harcourts Collective

Harcourts Plus

Kristina Stojanac Harcourts Lifestyle Rentals

Nikita Schutz Harcourts Wine Coast

Tracy Brimble Harcourts VennMillar

PROPERTY MANAGEMENT OFFICE EXCELLENCE 1

Harcourts South Coast

Harcourts Wine Coast

Harcourts Gawler

PROPERTY MANAGEMENT - POD AWARD

PROPERTY MANAGEMENT BDM INDIVIDUAL 1

TOP FRANCHISE OFFICE (SALES & PM) 1

Harcourts South Coast

Harcourts Wine Coast

Harcourts Packham

CX INDIVIDUAL OF THE QUARTER 1

Allison Blight Harcourts Wine Coast

Roy Laird Harcourts Playford

Sue Brand Harcourts South Coast

50 INSIDE Harcourts

Michelle Taylor Harcourts South Coast

Jing Wang Harcourts Adelaide City

Casey Evans Harcourts Wine Coast

TOP AUCTION LISTING OFFICE

Harcourts Packham - Glenelg

Harcourts Lifestyle Rentals

Matt Sergeant Harcourts Sergeant

SILVER

Carly Frost Harcourts Wine Coast

Mark Forde Harcourts South Coast

Harcourts Smith Harcourts Adelaide Hills Harcourts VennMillar

Harcourts St Peters Harcourts Gawler Harcourts Wine Coast

Lindsay Carey Nutrien Harcourts Alice Springs

Allan Edmonds Harcourts Smith

Kate Smith Harcourts Smith

Steve Moffatt Harcourts Smith

Harcourts Smith

Harcourts Bespoke

Chris Cotton Harcourts Wine Coast

Harcourts Sergeant

Steve von der Borch Harcourts Collective

Harcourts Wine Coast

TOP 10 SALES CONSULTANTS

Harcourts Property People

Platinum

Matt Lewis Nutrien Harcourts Loxton

Harcourts Morphett Vale

Shane Moore Harcourts Morphett Vale

Harcourts Sergeant

Bill Sargent Nutrien Harcourts Wudinna

Kathleen Fry Harcourts South Coast

Harcourts South Coast

Harcourts Packham

Harcourts Adelaide City

William Bai Harcourts St Peters POD 1

Harcourts Elite

Troy Goldsworthy Nutrien Harcourts Minlaton

George Kouzionis Harcourts Property People

TOP OFFICE REVENUE (SALES ONLY)

Harcourts Tagni

Jemma Morris Harcourts South Coast

Harcourts Pilgrim

TOP RURAL SALES CONSULTANTS

BRONZE

Kate Smith Harcourts Smith

Harcourts Property People

Mark Forde Harcourts South Coast

PROPERTY MANAGEMENT OFFICE ACHIEVEMENT

Simon O'Donohue Harcourts Packham

James Harvey Harcourts Sheppard

Kate Smith Harcourts Smith

Sherrie Stow, Alex Paradiso, Zoe Lynch and Kate Marschall Harcourts Smith POD 1

Harcourts Smith

$600M

Danielle Winder, Casey McGlen and Cally Smith Harcourts Gawler POD 1

TOP AUCTION LISTER

TOP NAI HARCOURTS COMMERCIAL SALES CONSULTANTS

PROPERTY MANAGER - EXCELLENCE 1

SOUTH AUSTRALIA | Awards Results Q1 – April to June 2023

PROPERTY MANAGEMENT OFFICE REVENUE

PIN AWARDS $25M Jayne Tozer Harcourts Sergeant

Harcourts South Coast

Ian Harvy Harcourts Adelaide Hills

Harcourts Sheppard

$50M

Harcourts Adelaide City

James Harvey Harcourts Sheppard

PROPERTY MANAGEMENT OFFICE GROWTH

Ben Gow Harcourts Sergeant

Harcourts Gawler

$100M

Harcourts Wine Coast

Harcourts St Peters

Frans Lems Harcourts Wine Coast

PROPERTY MANAGEMENT OFFICE ORGANIC GROWTH 1

Harcourts Wine Coast

Harcourts St Peters

Nutrien Harcourts Alice Springs

OFFICE ADMINISTRATOR OF THE QUARTER Henry Wood Harcourts Smith TOP NAI HARCOURTS COMMERCIAL OFFICE Harcourts Sheppard

Roy Laird Harcourts Playford Belynda Nairn Harcourts Tagni

Darcy Harcourt Harcourts Sheppard

Simon O’Donohue Harcourts Packham

Paul Whitney Harcourts Sergeant

Stephen Neal Harcourts Property People

Mark Forde Harcourts South Coast

Scott Torney Harcourts Tagni

Sam Oborn Harcourts Adelaide Hills

Carly Frost Harcourts Wine Coast

Harcourts Adelaide Hills

Sue Brand Harcourts South Coast

GOLD

Matt Sergeant Harcourts Sergeant

Harcourts Packham - Glenelg

Kate Smith Harcourts Smith

PLATINUM

Bill Sargent Nutrien Harcourts Wudinna James Packham Harcourts Packham

Lindsay Carey Nutrien Harcourts Alice Springs

SALES ACHIEVEMENT AWARDS – OFFICE

PLATINUM

BRONZE

Stephen Venn Harcourts VennMillar

Kathleen Fry Harcourts South Coast

Harcourts Gawler Sales

Carly Schilling Harcourts South Coast

TITANIUM Troy Goldsworthy Nutrien Harcourts Minlaton

Harcourts Sheppard SILVER Harcourts Property People GOLD

Harcourts Smith Harcourts Wine Coast

Chris Cotton Harcourts Wine Coast

Glenn Nelson Harcourts Plus

Harcourts Tagni

Harcourts Sergeant Harcourts South Coast

Nutrien Harcourts Minlaton Harcourts VennMillar

Harcourts South Coast SALES ACHIEVEMENT AWARDS INDIVIDUAL BRONZE Tony Demasi Harcourts Lifestyle Sales Matt Lewis Nutrien Harcourts Loxton Kaylene Garbas Harcourts VennMillar Jayne Tozer Harcourts Sergeant Nick Bevan Harcourts Gawler Sales Brett Pilgrim Harcourts Pilgrim Sharon Gillard Harcourts Packham Andrew Elsegood Harcourts VennMillar Tarque Williamson Nutrien Harcourts Berri

Ian Harvy Harcourts Adelaide Hills

Simon DeWitt Harcourts Gawler

Allison Blight Harcourts Wine Coast

Stephen Venn Harcourts VennMillar

Ben Gow Harcourts Sergeant

Danielle Albanese Harcourts Property People

Nutrien Harcourts Alice Springs

Harcourts Sheppard

Sam Oborn Harcourts Adelaide Hills

$350M

Jemma Morris Harcourts South Coast

GOLD

Alex Holyhrim Harcourts Sergeant

Carly Frost Harcourts Wine Coast

Katrina Nelsen Harcourts Gawler sales

Nutrien Harcourts Alice Springs

$150M

$200M

Ianne Haynes Nutrien Harcourts Alice Springs

Roy Laird Harcourts Playford Mark Egan Nutrien Harcourts Murray Bridge SILVER

INSIDE Harcourts 51

IN AWARDS

QUEENSLAND | Awards Results Q1 – April to June 2023 TOP AUCTION OFFICE 1

Harcourts Coastal

Harcourts Connections

Harcourts Solutions

TOP EXCLUSIVE LISTER 1

Jo Gabiola Nutrien Harcourts McCathies - Ayr

Megan Alexander Harcourts Connections

Katrina Keegan Harcourts Coastal

TOP AUCTION LISTER OF THE QUARTER 1

Michael Harvey Harcourts Coastal – Paradise Point

Shaun Kaddatz Harcourts Coastal – Paradise Point

Megan Alexander Harcourts Connections

OFFICE ADMINISTRATOR OF THE QUARTER Lyka Knight Harcourts Greater Springfield Group CLIENT EXPERIENCE INDIVIDUAL

QUEENSLAND | Awards Results Q1 – April to June 2023

Paige Hills Harcourts Kingsberry Townsville

Shaun Kaddatz Harcourts Coastal - Paradise Point

Dimitri Loukaras Harcourts Property Centre

Shaun Bourke Harcourts Coastal

PROPERTY MANAGER INDIVIDUAL EXCELLENCE

David Woodhouse Nutrien Harcourts Charters Towers

Harcourts Kingsberry Townsville

Stephanie Lane Harcourts Pinnacle - Aspley

Harcourts Solutions

Harcourts Coastal Robina

Harcourts Property Centre

Emma Metham Harcourts Broadbeach Mermaid

PROPERTY MANAGEMENT POD OF THE QUARTER

Harcourts Coastal

Nutrien Harcourts GDL Dalby

Harcourts Property Centre

Harcourts Solutions - Albany Creek

POD 3 Harcourts Solutions

Harcourts Solutions

Nutrien Harcourts Goondiwindi

Harcourts Coastal - Paradise Point

POD 1 Harcourts Property Centre

Harcourts Connections

Harcourts Property Centre – Wellington Point

POD C Harcourts Inner East

TOP 10 SALES CONSULTANTS

RURAL SALES OFFICE OF THE QUARTER 1

Nutrien Harcourts Charters Towers

Harcourts Coastal Palm Beach

Ed Cherry Harcourts Coastal - Palm Beach

Harcourts Connections

Andrew Jakins Nutrien Harcourts Goondiwindi

Marleen Cleary Harcourts Coastal

Phil Grant NAI Harcourts Pinnacle Aspley

Ryan Chesney NAI Harcourts Pinnacle Aspley

Katrina Walsh Harcourts Coastal

Nathan O’Neill NAI Harcourts Sunshine Coast

RISING STAR OF THE QUARTER Meg Goodall Harcourts Connections PROPERTY MANAGEMENT OFFICE/ COMPANY TOTAL REVENUE 1

Harcourts Solutions

Harcourts Coastal

Harcourts Kingsberry Townsville

NAI Harcourts Pinnacle - Aspley REFERRING SALES CONSULTANT FOR MORTGAGE EXPRESS OF THE QUARTER 1

Matthew Williams Harcourts Local - Clayfield

Zac McHardy Harcourts Pinnacle - Aspley

REFERRING OFFICE FOR MORTGAGE EXPRESS OF THE QUARTER

6 7 8 9 10

Guy Powell Harcourts Coastal

Tim Williams Harcourts Banyo

David Woodhouse Nutrien Harcourts Charters Towers

Andrew Jakins Nutrien Harcourts Goondiwindi Andrew McCallum Nutrien Harcourts GDL Dalby

Harcourts Pinnacle - Aspley

Harcourts Local - Clayfield

Alisha Scappin

Harcourts Ignite - Hervey Bay

Harcourts Kingsberry Townsville

PROPERTY MANAGER INDIVIDUAL LISTING Michael Ramsay 1= Harcourts Coastal 1=

Brent Martens Harcourts Coastal

52 INSIDE Harcourts

BRONZE Harcourts Marketplace Harcourts Buderim Harcourts Solutions - Inner West

Shaun Bourke Harcourts Coastal

Nutrien Harcourts Rockhampton

Katrina Keegan Harcourts Coastal

Harcourts Broadbeach Mermaid

Patrick Ivey Harcourts Property Centre

TOP INDIVIDUAL SALES CONSULTANT OF THE QUARTER

BRONZE

Stuart Reeder Harcourts Coastal

OFFICE ACHIEVEMENT AWARDS

Harcourts Local - Clayfield

SALES CONSULTANT ACHIEVEMENT AWARDS

Jerri Harrison-Taylor Harcourts Property Centre

MORTGAGE EXPRESS FINANCE CONSULTANT FOR HARCOURTS SETTLED MORTGAGES BY THE VALUE & UNITS OF THE QUARTER

Harcourts Coastal

Tolemy Stevens Harcourts Coastal

Harcourts Solutions

Harcourts Connections

Harcourts Property Centre

Ash Witty Harcourts BMG

Harcourts Solutions

Shaun Kaddatz Harcourts Coastal - Paradise Point

Harcourts Local - Clayfield

SALES CONSULTANTS FOR UNITS OF THE QUARTER

Harcourts Coastal – Paradise Point

Martin Hamilton Harcourts Solutions

NUTRIEN HARCOURTS SALES CONSULTANT AWARD

TITANIUM

Shaun Bourke Harcourts Coastal

PROPERTY MANAGEMENT OFFICE EXCELLENCE

PROPERTY MANAGEMENT OFFICE GROWTH

Harcourts Pinnacle - Aspley

David Woodhouse Nutrien Harcourts Charters Towers

NAI HARCOURTS OFFICE OF THE QUARTER

PLATINUM

Kristie Moffat Harcourts Ignite – Hervey Bay

Nutrien Harcourts Charters Towers Harcourts Unite

Harcourts Property Centre Noosa

GOLD

TOP OFFICES FOR REVENUE

Patrick Ivey Harcourts Property Centre

Harcourts Broadbeach Mermaid

Harcourts Property Centre - Noosa

Harcourts Coastal

SILVER

NAI HARCOURTS SALES CONSULTANT OF THE QUARTER

Harcourts Local - Nundah

Harcourts Local - Ascot

FRANCHISES FOR REVENUE

Harcourts Redbank Plains - Greater Ripley

Chelsea Jones Harcourts Buderim

Tim Hunt Harcourts Local - Nundah

CLIENT EXPERIENCE OFFICE

Harcourts Bribie Island

Harcourts Inner East Harcourts Property Centre Beenleigh Harcourts Low & Co NAI Harcourts Pinnacle Aspley Harcourts Ignite - Childers | Woodgate

Sue Perry Nutrien Harcourts McCathies - Ayr Tim Hunt Harcourts Nundah Marleen Cleary Harcourts Coastal Robina Patrick Conley Harcourts Coastal - Paradise Point Dayne Evans Harcourts Property Centre Ross Bischoff Harcourts Property Centre Mel Christie Harcourts Property Centre Jill Carter Harcourts Living Ben Knight Harcourts Solutions Brian Goodgame Harcourts Coastal Wendy Lenaghan Harcourts Broadbeach - Mermaid Waters Jason Teren Harcourts Broadwater

Nyssa Boardman Harcourts Unite

Gavin Trewin Harcourts Coastal Robina

Kathy Lillecrapp Harcourts Solutions

Andrew Jakins Nutrien Harcourts Goondiwindi

Simon King Harcourts Ignite - Hervey Bay

Ben Bushby Harcourts Property Centre – Wellington Point

Lauren McCarthy Harcourts Buderim

Ed Cherry Harcourts Coastal – Palm Beach

Steve Weir Harcourts Coastal - Paradise Point

David Woodhouse Nutrien Harcourts Charters Towers

Sarah Bailey Harcourts Marketplace

DIAMOND 250

Mark Pickles Harcourts Solutions Nick Dunsdon Nutrien Harcourts GDL Dalby Anthony Hyland Nutrien Harcourts GDL Dalby Tamara Gannon Harcourts Connections Emma De Marco Harcourts Property Centre Brad Shipway Harcourts Pinnacle - Aspley SILVER Joel Madam Harcourts Coastal Corey Shipp Harcourts Marketplace Andi Kovalcek Harcourts Connections Mitch Wakeham Harcourts Connections Stephen Sheppard Harcourts Property Centre – Wellington Point Jake Hathway Harcourts Property Centre Ian Brady Nutrien Harcourts Clifton Owen Brockhurst Nutrien Harcourts GDL Miles Christine Tucker Harcourts Coastal Todd Mason Harcourts Unite Duwayne Mattig Harcourts Coastal Robina Jazz Cullen Harcourts Low & Co Gary Johns Nutrien Harcourts Mackay Garry Willis Harcourts Coastal Kris Matthews Harcourts Property Partners Casey Languillon Harcourts Noosa Tom Kralikas Harcourts Solutions Paula Creagh Harcourts Coastal Robina Mark Abra Harcourts Toowoomba Darryl Langton Nutrien Harcourts Roma Ryan Chesney NAI Harcourts Pinnacle Aspley Jared Webb Harcourts Solutions Jo Gabiola Nutrien Harcourts McCathies - Ayr Michael Elliss Harcourts Broadbeach - Mermaid Waters

Chris Lawsen Harcourts Inner East Xander Evans Harcourts Solutions Meg Goodall Harcourts Connections Ian Marshall Harcourts Property Centre – Wellington Point Warren Barker Nutrien Harcourts Chinchilla Alan Kuss Harcourts Refined Mike Carter Harcourts Coastal Shane Newman Harcourts Bribie Island Wayne Hartley Harcourts Property Centre – Wellington Point Rowena Gill Harcourts Property Centre Beenleigh Phil Grant NAI Harcourts Pinnacle Aspley Scott Bertie Harcourts Pinnacle - Aspley

Jessicca Gerretzen Harcourts Connections Grant Stephens Harcourts Coastal Ben Carroll Harcourts Property Centre Georgia Tritton Harcourts Coastal Tim Zampech Harcourts Coastal - Paradise Point Nicholas Loftus Harcourts Local - Ascot TITANIUM Ilona Barry Harcourts Coastal

Catherine White Harcourts Pinnacle – Aspley Martin Kovac Harcourts Coastal Patrick Ivey Harcourts Property Centre Coorparoo DIAMOND 300 Andrew Jakins Nutrien Harcourts Goondiwindi Brian Goodgame Harcourts Coastal DIAMOND 400 Katrina Walsh Harcourts Coastal DIAMOND 450

Katrina Keegan Harcourts Coastal

Tolemy Stevens Harcourts Coastal

Dan & Essie Moloney Harcourts Coastal

DIAMOND 500

Tina Sander Harcourts MackTown

Shaun Kaddatz Harcourts Coastal - Paradise Point DIAMOND 700

GOLD

Megan Alexander Harcourts Connections

Daniel Randall Harcourts Ignite - Childers | Woodgate

Scott Rumble Harcourts Solutions

Marcus Dolby Harcourts Noosa

Andrew McCallum Nutrien Harcourts GDL Dalby

BRONZE

Karen McDonald Harcourts Coastal Robina

Phillip Wieland Nutrien Harcourts Rockhampton

Harcourts Broadbeach Mermaid

Shenal Yigitbas Harcourts Solutions

Carmen Briggs Harcourts Solutions - Inner West

Gina Kirkland Harcourts Unite

Nikki Dunlop Harcourts Coastal - Paradise Point

Andrew Hudson Harcourts Innovations

Brad Johnston Harcourts Property Centre

Adam Muntazir Harcourts Results Calamvale

Ben O’Brien Harcourts Coastal

Ross Murray Nutrien Harcourts Dalby

Michael Harvey Harcourts Coastal – Paradise Point

Drew Crump Harcourts Solutions

Johnny Lin Harcourts Pinnacle - Aspley

Harcourts Victoria Point

Matt Lanyon Harcourts Coastal

Catherine White Harcourts Pinnacle - Aspley

Harcourts Local - Clayfield

Donna Whitehouse Harcourts Unite

Stuart Reeder Harcourts Coastal

Grace Low Harcourts Low & Co

Tolemy Stevens Harcourts Coastal

Hannah Scanlan Nutrien Harcourts Goondiwindi

Shaun Kaddatz Harcourts Coastal – Paradise Point

PLATINUM

Luke Carter Harcourts Caloundra

Shaun Bourke Harcourts Coastal

TITANIUM

Martin Kovac Harcourts Coastal

Guy Powell Harcourts Coastal

PLATINUM

Katrina Walsh Harcourts Coastal

Harcourts Kingsberry Townsville

Patrick Ivey Harcourts Property Centre

Harcourts Inner East

Trent Powles Harcourts Property Centre

Carmen Briggs Harcourts Solutions – Inner West PROPERTY MANAGEMENT OFFICE ACHIEVEMENT AWARDS Harcourts Living Harcourts Greater Springfield Harcourts Buderim Harcourts Broadwater Harcourts Arundel Harcourts Connections Harcourts Innovations Harcourts Yeppoon Harcourts Results Calamvale SILVER

Harcourts Astute Harcourts Ignite - Bundaberg / Bargara GOLD Harcourts Pinnacle - Aspley Harcourts Marketplace Harcourts Solutions Harcourts Coastal Harcourts Property Centre

INSIDE Harcourts 53

IN AWARDS

NEW SOUTH WALES | Awards Results Q1 – April to June 2023 CLIENT EXPERIENCE INDIVIDUAL 1

Joshua Lloyd Harcourts Newcastle & Hunter Valley

Jimmy Singh HarcourtsYour Place

Shad McMillan HarcourtsHillside

CLIENT EXPERIENCE OFFICE 1

Harcourts Your Place

Harcourts Unlimited

TOP SALES CONSULTANTS FOR UNITS

NEW SOUTH WALES | Awards Results Q1 – April to June 2023 TITANIUM

Harcourts Greater Port Macquarie & The Rocks

Nutrien Harcourts Bourke

Joel Soldado Harcourts Newcastle & Hunter Valley

Anthony Bekiaris 2= Harcourts The Property People

Tod Campbell Harcourts The Property People

Krish Nair Harcourts Your Place

Marc Minor Harcourts Greater Port Macquarie & The Rocks

REFERRING SALES CONSULTANT FOR MORTGAGE EXPRESS

Aiden Wilcox Harcourts Northern Rivers

Michelle Dercy Harcourts The Property People

Shad McMillan Harcourts Hillside

Andrew Chrysanthou 2= Harcourts Unlimited 3

Sam Tsiaousis Harcourts Newcastle & Hunter Valley

TOP SALES CONSULTANT (NUTRIEN)

Harcourts Byrnes Marsh Shaw

Garth Makowski Harcourts The Property People

REFERRING OFFICE FOR MORTGAGE EXPRESS Harcourts The Property People

Greg Seiler Nutrien Harcourts Bourke

RISING STAR

Bruce Rutherford Nutrien Harcourts Walcha

Krystal Cowan Harcourts Lifestyles

Carl Hurford Nutrien Harcourts lnverell

Steve Arentz Harcourts Lifestyles 10 10. Vanessa Gal Harcourts Greater Port Macquarie & The Rocks

OFFICE ADMINISTRATOR

Ella Mealey Harcourts Exclusive

Ashley McGilchrist Nutrien Harcourts Warren

TOP PROPERTY MANAGEMENT BUSINESS DEVELOPMENT

Paul Thomas Nutrien Harcourts Narrabri

BEST PRESENTED OFFICE

James Thomas Nutrien Harcourts Narrabri

Laura Makowski Harcourts The Property People

Harcourts Kellyville

Robert Cavallaro Nutrien Harcourts Griffith

Engin Arif Harcourts Your Place

Maryann Zammit Harcourts Unlimited

Harcourts Northern Rivers

TOP PROPERTY MANAGER EXCELLENCE

Harcourts Coast & Valley

Harcourts Newcastle & Hunter Valley

Harcourts Unlimited (Woodcraft) TOP EXCLUSIVE LISTER 1

Anthony Bekiaris HarcourtsThe Property People

David G Russell Nutrien Harcourts Cobar

Garth Makowski HarcourtsThe Property People

Jim Ritchie Nutrien Harcourts Glen Innes

Steve Arentz HarcourtsLifestyles

TOP AUCTION LISTER

Joel Fleming Nutrien Harcourts Tamworth

TOP SALES CONSULTANT (NUTRIEN & HARCOURTS)

Andrew Chrysanthou HarcourtsUnlimited

Greg Seiler Nutrien Harcourts Bourke

Vince Mazzullo HarcourtsUnlimited

Garth Makowski Harcourts The Property People

Sam Yazdi HarcourtsUnlimited

Bruce Rutherford Nutrien Harcourts Walcha

TOP AUCTION OFFICES

Andrew Chrysanthou Harcourts Unlimited

Carl Hurford Nutrien Harcourts lnverell

Harcourts Unlimited

Harcourts The Property People

Harcourts Lifestyles

TOP OFFICES FOR REVENUE

Laura Makowski Harcourts The Property People

Alana Bray Harcourts The Property People

Shaktika Singh Harcourts Eternity

TOP PROPERTY MANAGEMENT OFFICE EXCELLENCE 1

Harcourts Greater Port Macquarie & The Rocks

Harcourts Dapto I Albion Park I Shellharbour

Harcourts Exclusive

TOP PROPERTY MANAGEMENT TEAM

BRONZE

Harcourts Ulladulla Harcourts Eternity

SILVER Harcourts Your Place Harcourts Unlimited

Harcourts Greater Port Macquarie & The Rocks Harcourts Byrnes Marsh Shaw TITANIUM Harcourts The Property People

Shad McMillan Harcourts Hillside

Daniel Dajcic Harcourts Kiama

Joel Fleming Nutrien Harcourts Tamworth

Sam Tsiaousis Harcourts Newcastle & Hunter Valley

Douglas France Harcourts The Property People

Jim Ritchie Nutrien Harcourts Glen Innes

Darren McGowan Harcourts Coastside Property

Andrew Chrysanthou Harcourts Unlimited

Luke Wilson Harcourts Newcastle & Hunter Valley

Aiden Wilcox Harcourts Northern Rivers

Ben James Harcourts Dapto I Albion Park I Shellharbour Judy Boyd Nutrien Harcourts Cootamundra

Carl Hurford Nutrien Harcourts lnverell

Derek Worthington Harcourts The Property People

Marc Minor Harcourts Greater Port Macquarie & The Rocks

Bruce Rutherford Nutrien Harcourts Walcha

Tess Fearon Harcourts Newcastle & Hunter Valley Ben Frawley Harcourts Dapto I Albion Park I Shellharbour

Desiree Levingston Harcourts Greater Port Macquarie & The Rocks Gavin Beard Nutrien Harcourts Scone

Rod Young Harcourts The Property People Joshua Lloyd Harcourts Newcastle & Hunter Valley Scott Thompson Harcourts Residential & Lifestyle

TOP 5 TOTAL EARNINGS 1

Courtney Cheer Harcourts Suva

Jasmindar Singh Harcourts Suva

Hennah Bolaitamana Harcourts Suva

Samantha Morton Harcourts Suva

Darshika Raj Harcourts Suva

TOP 20 SALES CONSULTANTS 1

The Green Group Harcourts Prime Monarch Beach

Victoria Wriglesworth 13 Harcourts Real Estate Network Group

Shelley Griffin Team Harcourts The Garner Group

Jim Tennant & Ryan Tennant 14 Harcourts The Garner Group

Alex Duk & Deanna D’Egidio Harcourts Beverly Hills

Self Realty Group Harcourts Hunter Mason

Harcourts Real Estate Network Group

Harcourts The Garner Group

The Vanguard Team Harcourts Vanguard

Harcourts Home Oregon Coast

John & Shannon Kromm Harcourts The Garner Group

TOP OFFICE–TOTAL GROSS REVENUE

Teicheira Team Harcourts Prime Mariners Mile

SILVER

Paul Thomas Nutrien Harcourts Narrabri

Harcourts Dapto I Albion Park I Shellharbour

James Thomas Nutrien Harcourts Narrabri

TOP PROPERTY MANAGEMENT OFFICE ORGANIC GROWTH

Harcourts Unlimited

Harcourts Greater Port Macquarie & The Rocks

Harcourts Your Place

Harcourts Lifestyles

TOP PROPERTY MANAGEMENT OFFICE – REVENUE 1

Harcourts The Property People

Nutrien Harcourts Narrabri Harcourts Dapto I Albion Park I Shellharbour GOLD Harcourts Your Place

7 8 9 10

Nutrien Harcourts Walcha Harcourts Unlimited PLATINUM Harcourts The Property People Harcourts Newcastle & Hunter Valley

11 12

TOP OFFICE – TOTAL GROSS REVENUE PER AGENT 1

Joel Soldado Harcourts Newcastle & Hunter Valley TITANIUM

Garth Makowski Harcourts The Property People Greg Seiler Nutrien Harcourts Bourke

NORTH AMERICA | Awards Results Q2 – April to June 2023

Nutrien Harcourts lnverell

Robert Cavallaro Nutrien Harcourts Griffith

Westley Williams Harcourts Prime Newport Beach

Nutrien Harcourts Warren

David G Russell Nutrien Harcourts Cobar

Paul Thomas Nutrien Harcourts Narrabri

FIJI | Awards Results Q1 – 2023-2024

Harcourts Your Place

Sam Tsiaousis (Harcou rts Newcastle & Hunter Valley

GOLD

Peter Shaw Harcourts Byrnes Marsh Shaw

Jarath Moss Harcourts Dapto I Albion Park I Shellharbour

Harcourts Northern Rivers

SILVER

Ashley McGilchrist Nutrien Harcourts Warren

Harcourts Your Place- POD 1

Harcourts Unlimited

Ashley McGilchrist Nutrien Harcourts Warren

Steve Arentz Harcourts Lifestyles

BRONZE

Harcourts Greater Port Macquarie & The Rocks

Andrew Chrysanthou Harcourts Unlimited

Sam Yazdi Harcourts Unlimited

Krystal Cowan Harcourts Lifestyles

Harcourts Dapto I Albion Park I Shellharbour- POD 1

PROPERTY MANAGEMENT OFFICE TOTAL GROWTH AWARD (ORGANIC & PURCHASED)

Vanessa Gal Harcourts Greater Port Macquarie & The Rocks

PLATINUM

Reg O’Connell Nutrien Harcourts Braidwood

Shaun Moss Harcourts The Property People

Joel Soldado Harcourts Newcastle & Hunter Valley

Bruce Rutherford Nutrien Harcourts Walcha

James Thomas Nutrien Harcourts Narrabri

GOLD

Garth Makowski Harcourts The Property People

Anthony Bekiaris Harcourts The Property People

Harcourts Dapto I Albion Park I Shellharbour

Michael Garside Harcourts Dapto I Albion Park I Shellharbour

BRONZE

Harcourts Exclusive

Greg Seiler Nutrien Harcourts Bourke

Tod Campbell Harcourts The Property People

Harcourts Newcastle & Hunter Valley

Ashley McGilchrist Nutrien Harcourts Warren

TOP SALES CONSULTANT

Sam Anderson Harcourts Newcastle & Hunter Valley

Harcourts Residential & Lifestyle

54 INSIDE Harcourts

PROPERTY MANAGEMENT OFFICE ACHIEVEMENT AWARDS

Christine McIntosh Nutrien Harcourts Bombala

SALES CONSULTANT ACHIEVEMENT AWARDS

OFFICE ACHIEVEMENT AWARDS

Harcourts The Property People

Melissa Duncombe

Krish Nair Harcourts Your Place

Harcourts Exclusive - POD 1

TOP MORTGAGE EXPRESS FINANCE CONSULTANT BY UNITS

Matthew Debono Harcourts Your Place

Harcourts Newcastle & Hunter Valley

Melissa Duncombe

Sam Tsiaousis Harcourts Newcastle & Hunter Valley

TOP RURAL SALES CONSULTANT

TOP MORTGAGE EXPRESS FINANCE CONSULTANT BY VALUE

Jimmy Singh Harcourts Your Place

The Green Group Harcourts Prime Properties Monarch Beach

ACHIEVEMENT AWARDS - AGENTS BRONZE Craig Fearey Harcourts Prime San Diego

Harcourts The Garner Group

John Richard Schantz Jr Harcourts Prime Monarch Beach

James Casey Harcourts Prime Studio City

Harcourts Prime Properties Monarch Beach

Dianna McGarvin Harcourts Prime Monarch Beach

Melissa Murphy Harcourts Cabo San Lucas

Harcourts Real Estate Network Group

Nancy Kelly & Marissa Kelly Harcourts Real Estate Network Group

TOP LISTING AGENT

Heather Walker Harcourts Cabo San Lucas

Team Jennifer Maben Harcourts Real Estate Network Group

Team Tobey Harcourts The Garner Group

Melissa Albright Harcourts The Garner Group

OFFICE ADMINISTRATOR OF THE QUARTER

Todd & Nicole Gould Harcourts The Garner Group

Carisa Southard Harcourts West Real Estate

Lisa Smith Harcourts The Garner Group

RISING STAR OF THE QUARTER

Frank Magdaleno Harcourts Prime Aliso Viejo

Hiep Huynh Harcourts West Real Estate

Susan & Greg Breitenbach Harcourts The Garner Group

Bob Sisul Harcourts Real Estate Network Group

Team Jennifer Maben Harcourts Real Estate Network Group

Taj Richardson Harcourts Home Oregon Coast

TOP SALES CONSULTANT – SALES (UNITS) 1

Team Jennifer Maben Harcourts Real Estate Network Group

The Vanguard Team Harcourts Vanguard

Jocelyn Woo Harcourts Prime Studio City Kenneth Daniels Harcourts Desert Homes Linda Jacobson Integrity Team Real Estate Services Emily Everhart Harcourts Elite Melody Lessar Harcourts The Garner Group Bryce Rosenbaum Harcourts Real Estate Network Group

INSIDE Harcourts 55

IN AWARDS

NORTH AMERICA | Awards Results Q2 – April to June 2023

SOUTH AFRICA | Awards Results Q1 – April to June 2023

Ashley Carson Harcourts The Garner Group

Tonya Hurt Harcourts Real Estate Network Group

Taj Richardson Harcourts Home Oregon Coast

ACHIEVEMENT AWARDS - OFFICES

Paul Matthew Randolph Harcourts Prime San Diego

Stevenson Realtors Harcourts Prime Temecula

Dave Buck Harcourts Island Real Estate

Harcourts Desert Homes

Gigi Ramirez Harcourts Prime Studio City

Lisa Wexhler Harcourts Prime San Diego

Greg Jackson Harcourts Prime San Diego

Ross Rehberg Harcourts Home Oregon Coast

Clinton Rushing Harcourts West Real Estate

Ted Tillman Harcourts Beverly Hills

Harcourts Prime Mariners Mile

Valarie Krier Harcourts Peninsula Properties

Alison Cushing Harcourts Waterfront & Fine Properties

Inez Martin Harcourts The Garner Group

Harcourts Prime Newport Beach

Rosie Wilgus Harcourts Silverton

Rachael Ashley Harcourts Prime Monarch Beach

Patricia Gowda Harcourts Hunter Mason

PLATINUM

Mark Olsen Harcourts The Garner Group

Hiep Huynh Harcourts West Real Estate

Stephanie Mosher Harcourts Prime Monarch Beach

Sue Cobb Harcourts Hunter Mason

Paul Anyankor Harcourts Hunter Mason

Molly Jo Sommer Harcourts The Garner Group

Maddox & Stephanie Harcourts Prime San Diego

Jason Curran Harcourts The Garner Group

Codis Harvey Harcourts Prime San Diego

Lisa Sharon Bergman Harcourts Prime Monarch Beach

Thomas Franco Harcourts Prime Monarch Beach

Scott Palermo & James Sanak Harcourts Desert Homes

Karin Warganich Harcourts Island Real Estate

Nila McKnight Harcourts Beverly Hills

Donna Henning-Howell Harcourts Desert Homes

Virginia Dent Harcourts JADE Properties

Carrie Larsen Harcourts The Garner Group

Frani Foltz Harcourts Prime San Diego

Glen & Brooke Countinho Harcourts Beverly Hills

Kara Welliver Harcourts Prime Monarch Beach

Dawson Harris Harcourts Prime Monarch Beach

Ernie Caponera Harcourts Newport Properties

Valerie Boen Harcourts Silverton

GOLD

Donald Goff Harcourts Prime San Diego Cynthia Montinola Harcourts Prime Monarch Beach Lisa Bowlin Harcourts The Garner Group Rosie Winter Harcourts Prime Aliso Viejo Lisa Detamore Harcourts Prime Studio City Ursula Mix Harcourts Hunter Mason

BRONZE

Harcourts Prime Aliso Viejo Harcourts Prime Temecula GOLD

Harcourts West Real Estate Harcourts Hunter Mason Harcourts Beverly Hills Harcourts Prime San Diego

TOP 20 SALES CONSULTANTS (APRIL) 1

Michael Pashley Harcourts Platinum

Maureen Nel Harcourts Winelands

Jennifer Taylor Harcourts Platinum

Anne Rattle Harcourts Two Oceans

Dave Rattle Harcourts Two Oceans

6 7

Tanja Ocenasek Harcourts Two Oceans Karen Taylor Harcourts Port Alfred

Jean-Pierre Pienaar Harcourts Dolphin Coast

Stuart Millar Harcourts Dolphin coast

Alistair Ormerod Harcourts Platinum

Michelé Delport Harcourts Southern Cape

Vera Tomlinson Harcourts 4Ways

Marié Viljoen Harcourts Platinum

Jennifer Taylor Harcourts Platinum

Harcourts Capital

Antoinette Spence

Harcourts Maritz

TOP 20 SALES CONSULTANTS (JUNE)

Sandra Hattingh Harcourts Oyster

Dave Brown Harcourts Maynard Burgoyne

Justin Nebrigic Harcourts Blue

Lizle Henning Hrcourts Dunn

Claire Shelver Harcourts 4Ways

Team Mackay Harcourts Kosmos

Belinda Benson Harcours Simons Bay

Liezel Meyer Harcourts Cape Agulhas

Hilda Posthumus Harcourts Platinum

Jackie Johnson Harcourts Upper Highway

Gabrielle Klink-Scudder Harcourts Real Estate Network Group

Lionel de Ponte Harcourts Stilbaai

Leon Botha Harcourts Maritz

John & Hollie McClung Harcourts Real Estate Network Group

Margaret Sparrow Harcourts Hermanus

Nee Alberts Harcourts West Coast

Paul Oscar Conti Harcourts Prime Newport Beach

TOP 20 SALES CONSULTANTS (MAY)

12 13

Ashley Daniels Harcourts Prime Temecula

Harcourts Rhino

Harcourts Dunn (Northern Suburbs)

Greg Babakhanian Harcourts Signature Properties

Anna Chapman Harcourts West Real Estate

Jackie Johnson Harcourts Upper Highway

Denise Gillan Harcourts Beachfront

Alison Mata Harcourts The Garner Group

Wendy Thomas Harcourts West Real Estate

John Spear Harcourts Boet Nothnagel

Alistair Ormerod Harcourts Platinum

TOP TEAM (APRIL)

Holly Guardino Harcourts West Real Estate

Curtis Anderson Harcourts Desert Homes

Mario Ferreira Harcourts Mario Ferreira

Team Pashley

Jennifer Burkett Harcourts The Garner Group

Kathy Clark & Brenna Van Hoogenstyn Harcourts Prime Monarch Beach

Claudine Viviers Harcourts Platinum

TOP TEAM (MAY)

Liz Fields Harcourts Summerton

TOP 5 CX OFFICES FOR THE QUARTER

Harcourts Mercantile

Harcourts West Coast Langebaan

TOP 3 NON-METRO OFFICES FOR THE QUARTER

Harcourts Maritz

Harcourts Cape Agulhas

Harcourts Port Alfred

Harcourts Southern Cape

TOP 10 OFFICES (JUNE)

Harcourts Upper Highway

Tarryn Petzer Harcourts Kempen

Harcourts Capital

Chrissy Hamlin Harcourts Real Estate Network Group

Harcourts Summerton

SILVER

Michelle Byres Harcourts Hilton

Harcourts Upper Highway

Shirley Gradwell Harcourts Oyster

Harcourts West Coast Langebaan

Ana Trujic Constanti Harcourts Rhino

Zach Harris Harcourts Prime Temecula

Harcourts Rustenburg Sales

Jac Hanekom Harcourts Winelands

Wendy Marshall Harcourts Hilton

Jackie Sollberger Harcourts Winelands

Harcourts 4Ways

Harcourts Two Oceans

TOP 5 CX AGENTS FOR THE QUARTER

Michael Pashley Harcourts Platinum

Riaan van den Berg Harcourts Southern Cape

Harcourts 4Ways/Summit

Harcourts Titans

Harcourts Maritz

Vera Tomlinson Harcourts 4Ways

Harcourts Rhino/Rand

Harcourts Evolve

Harcourts 4Ways

Tharina Maritz Harcourts Platinum

Harcourts Platinum

Harcourts Capital

Nick Ayhan Harcourts Elite

Kruger Holdings

Harcourts Hilton

Harcourts Rhino

Enid Pretorius Harcourts Oyster

Harcourts Dunn

Harcourts Winelands

56 INSIDE Harcourts

Harcourts Winelands

Linda Meiring Harcourts Capital

Sandra Mayer Harcourts The Garner Group

Harcourts Dunn (Northern Suburbs)

Vassa Bodunov Harcourts Elite

Harcourts Platinum

Hayley Pieters Harcourts Winelands

Dawn Trapalis Integrity Team Real Estate Services

Harcourts Platinum

Christel Swart Harcourts Winelands

TOP 5 BUSINESS OWNERS (COMMISSION, JUNE)

TOP 10 OFFICES (MAY)

Mario Ferreira Harcourts Mario Ferreira

Deborah Young Integrity Team Real Estate Services

Harcourts Rhino Harcourts West Coast Langebaan

Tharina Maritz Harcourts Platinum

Mitch Foteff Harcourts Real Estate Network Group

Harcourts Winelands

6 8

Chris Whaling Harcourts Cornerstone

Ingrid Zwiers Harcourts Dolphin Coast

Felipe Benavides Harcourts Prime Newport Beach

Harcourts Dunn (Northern Suburbs)

Team Elmer Harcourts Real Estate Network Group

Harcourts Dolphin Coast

Harcourts Port Alfred

Maureen Nel Harcourts Winelands

Michael Pashley Harcourts Platinum

Harcourts Two Oceans

Bernadette Dobie Harcourts Winelands

Team Rattle Harcourts Two Oceans

Vanessa Cook Harcourts Upper Highway

Peyvand Malaksaidi Harcourts Prime Monarch Beach

Harcourts Platinum

Walda Bok Harcourts Dunn

Magda Boshoff Harcourts Capital

Grant Doelp Harcourts Prime Monarch Beach

Bob Sisul Harcourts Real Estate Network Group

TOP 10 OFFICES (APRIL)

Dave Brown Harcourts Maynard Burgoyne

Maureen Nel Harcourts Winelands

Team Rattle

Latiefa Jacobs Harcourts Diamond

TOP TEAM (JUNE)

TOP 5 BUSINESS OWNERS (COMMISSION, APRIL) 1

Harcourts Platinum

Harcourts TwoOceans/HoutBay

Harcourts Dolphin Coast/ Grahamstow

Harcourts Dunn

Harcourts Unlimited Group

TOP 3 NON-METRO AGENTS FOR THE QUARTER 1

Mario Ferreira Harcourts Mario Ferreira

Michelé Delport Harcourts Southern Cape

Liezel Meyer Harcourts Cape Agulhas

TOP 5 PROPERTY MANAGEMENT OFFICES (RENTAL INCOME) FOR THE QUARTER 1

Harcourts Dunn Rentals

Harcourts Platinum

Harcourts Rustenburg Rentals

Harcourts Maynard Burgoyne Rentals

Harcourts Newcastle

TOP 5 BUSINESS OWNERS (COMMISSION, MAY) 1

Harcourts Platinum

Kruger Holdings

Harcourts Rhino/Rand

Harcourts Dunn

Harcourts Capital

Team Pashley (Michael Pashley) INSIDE Harcourts 57

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