Our people

RAC staff at Wickepin Harvest Festival

When you work at RAC, you’re part of the driving force for a better WA.

As a purpose-led organisation, our people are central to the work we do to help create a safer, more sustainable and better-connected WA. We continually strive to ensure our workplace is inclusive, culturally rich and professionally rewarding.

Diversity and Inclusion

Our approach to Diversity and Inclusion includes working groups which guide and progress action for Reconciliation, Enabling All Abilities, Gender Equality and Lesbian, Gay, Bisexual, Transgender, Queer, Intersexual, Asexual (LGBTQIA+). » Through our Enabling All Abilities Action Plan (EAAAP) and Enabling All Abilities (EAA) working group, we’re committed to delivering: » Education to improve awareness relating to all abilities; » Improved accessibility across RAC for our people and our members; and » Increasing employment opportunities for people of all abilities.

All Abilities marketplace

RAC Patrol decked out for Pride RAC Esperance Holiday Park

» The EAA working group has delivered training and communications throughout the year, working closely with our Dynamic Places and Spaces team during workplace refurbishments to ensure a focus on accessibility and inclusive design for our people and our members. On International Day of People with Disability, we hosted marketplace events across our workplaces for all RAC people to attend. The marketplace featured a variety of stallholders, all of whom were people with disability who own/run their own small business. » This year, our Executive team hosted and completed four rounds of Gender Equity listening tours, which provided some incredibly valuable insights for our

Gender Equity Working Group to build into their planning. An impactful outcome from the listening tours was the installation of our Noonook wellness room at our Collier Pass office. Noonook means ‘you’ in Noongar, which perfectly portrays how the room can be used – it’s up to you. » We announced the official formation of Prism this year, our newest Identity Resource Group who represent the LGBTQIA+ community at RAC.

Our Prism group have finalised an Action Plan which lays out our focus for the next three years - enhancing the recognition, inclusion and belonging of people who identify as, or are allies of, LGBTQIA+ at RAC. » In line with the Action Plan, we recognised

International Pronouns Day, raising awareness of gender and identity, and encouraging adoption of pronouns in meeting introductions and email signatures. » We celebrated Pride Month in November with events, Q&As and forums, and to show visible support for our LGBTQIA+ people and members, we launched our two RAC Pride Patrol Vans. Spotlight on accessibility and inclusion at our RAC Esperance Holiday Park

As more Western Australians continue to ‘wander out yonder,’ it’s important that we continue to address the accessibility needs of our members and the wider WA community. In line with our commitment to Diversity and Inclusion, guests at the newly refurbished RAC Esperance Holiday Park can enjoy accessible features and facilities including: » A Chair lift for the pool; » A fully accessible two-bedroom bay villa; » Wide access doors and accessible thresholds in all shared use buildings. This includes reception, the kitchen area, recreation room and bathrooms; » Continuous and AS1428 compliant accessible paths.

This enables uninterrupted paths of travel to, into and within park buildings for wheelchair users; » An accessible safe path of travel from the park to the beach (crossing of Goldfields Road). We worked with the Shire of Esperance to construct a new pedestrian refuge; » Dedicated section of lowered benchtops and sink in the new camp kitchen; » Mobility access for all barbecues throughout the park (ease of use for wheelchair users) with the installation of Christie ‘A-Series’ All-Access Barbeques; » A separated, fully accessible bathroom in all ablution blocks; and » Our pet friendly park cabin features purpose-built ramp access for older and less mobile dogs.

Reconciliation at RAC

The establishment of our Reflect Reconciliation Action Plan (RAP) more than seven years ago commenced our formal commitment to reconciliation. It provided the opportunity for us to establish a baseline for our organisation’s understanding of cultural awareness and build the foundations for improved relationships, respect and opportunities. Launched in 2021 we are now delivering on our third RAP. This Innovate RAP will run for two years, concluding in August 2023. Our collaborative efforts are focused on cultivating mutual respect between Aboriginal, Torres Strait Islander and non-First Nations people, deepening our knowledge and acceptance of our shared history and encouraging positive procurement and employment objectives. Our leaders and people have been completing Cultural Awareness Training, a commitment made within our RAP and part of our reconciliation journey. The informative and interactive training, led by Danny Ford OAM and Jon Ford from Kambarang Services, is a forum to gain appreciation and awareness of Aboriginal cultures, values, beliefs, and practices in an organisational context. Each year National Reconciliation Week and NAIDOC week are used as a period of reflection, celebration and to refocus our efforts on our ongoing commitment to reconciliation in this state. We facilitate activities designed to engage, educate and inspire a greater understanding of Aboriginal peoples, history and culture. We are particularly proud of the Acknowledgment of Country art project. Five Aboriginal artists across five different Countries were selected to represent their culture and heritage. The original artworks were proudly displayed at RAC locations on the Country the artwork represents. In a collaboration between Aboriginal graphic design firm Nani Creative, the artists and our Creative Services team, the pieces were digitised so they could be displayed throughout communities during National Reconciliation Week, National Road Safety Week, and the WA Day long weekend. These outdoor displays featured across billboards and buses, raising awareness of Aboriginal lands and cultures and encouraging people to take care on the roads during their journeys.

Senior Noongar and Whadjuk Country Traditional Owner Danny Ford facilitating Cultural Awareness Training Spotlight on Jawun secondments

Jawun is a not-for profit organisation that partners with Indigenous organisations throughout Australia. Jawun aims to build capacity and empower Indigenous people and their communities through the placement of secondments supported by corporate, government and philanthropic organisations. Secondees are given the opportunity to share their expertise and support the achievement of specific development goals as determined by each partnering organisation. The outcomes from Jawun secondments create lasting, material and measurable improvements in the lives of the Indigenous people and their communities. Through our eight-year partnership with Jawun, our people have been enabled to participate in on Country secondments, applying their skills to support a project initiated by a Western Australian Aboriginal organisation. To date, we’ve supported 31 secondments in the Kimberley and the South West of WA, a result that truly supports our commitment to reconciliation and our broader diversity and inclusion strategy. Across 31 secondments, our RAC Jawun Ambassadors have contributed

186 weeks of support to Aboriginal organisations and their communities that’s more than three and a half years.

This year, we supported five secondments.

“I was placed at two organisations in Broome; the first, West Kimberley Futures Empowered

Communities (WKFEC) who aim to tackle the socioeconomic issues by empowering

Aboriginal communities, families and individuals.

My brief was to help raise the profile of the organisation, and I developed branding, strategic messaging and worked closely with the Chief

Implementation Officer to help align their strategy and vision to the work they do on the ground. The second organisation I was placed with is Aarnja, also a communications-based project which aimed to inspire and inform the

Kimberley about the Kimberley Aboriginal

Regional Body (KARB) – an idea that has been in the works for over 40 years in the region but through a recent co-design effort by the

Commonwealth is now gaining momentum.

There’s a lot of people here wearing many different hats and everyday I learn something new; whether that’s a Yawuru or Bardi word or why saltwater barra is better than freshwater barra. That’s the beauty of Jawun – it’s a mutual sharing of knowledge, skills and stories.” – RAC 2022 Jawun Secondee

Armadale Gosnells Landcare Group volunteering

RAC Community Volunteering Program

We’re proud to offer our people opportunities to volunteer and give back. Volunteering helps to build community capacity and inspires a stronger sense of belonging and personal wellbeing. Our Community Volunteering program provides pathways for our people to offer their time and skills toward activities that contribute to our Vision for a safer, sustainable, and connected future for all Western Australians.

We provide tangible opportunities for our people to volunteer to support RAC programs and events, as well as through our partners like Town Team Movement. Together, our collective efforts greatly benefit the lives of those supported through our program.

Dismantle

Dismantle’s Bike Rescue Program collects and recycles hundreds of rusty old bikes destined for landfill. Bike building is the foundation of their youth engagement program, designed to get young people out of the classroom and onto to the tools, working shoulder-toshoulder with their youth mentors to build confidence and resilience.

Our teams have been volunteering with Dismantle to get the bikes ready for the Bike Rescue Program - by literally dismantling every component of each bike. “It was such a rewarding experience knowing that we were giving back to the community and also helping to recycle bikes that would have otherwise ended up as landfill.” Armadale Gosnells Landcare Group

In October, our people took part in a volunteering opportunity to help plant trees with Armadale Gosnells Landcare Group. With support from Volunteering WA, the planting day had a fantastic outcome with 2,000 plants finding a new home.

“It was such a great way to connect to our

Sustainable pillar as a team… Great conversations about the little things we can all do to help our environment.”

“It was great to get our hands dirty and get stuck into helping the community, which in turn contributes to RAC’s vision for a more sustainable future for WA”

Our Community Volunteering Program is a great way not only to engage our people but also inspire them to act on our Vision in their own time, and this is fantastic!

Beyond the Roads Community Educators

This year, a highly motivated group of eight RAC people supported our Beyond the Roads initiative by delivering engaging presentations to community groups on topics related to road safety, lifestyle and mobility in WA. Through participating, our Community Educators get a chance to work on their public speaking skills while engaging with and educating our members and the community about our Vision. As of end-June 2022:

32 1,075

presentations had been delivered

community attendees

Our Community Educator’s thoughts: “I am passionate about the Program and it is very close to my heart. It enables me to give back to the community. And what better way to connect and contribute with the community than by educating on topics that matter to RAC.” “This has been my most special work at RAC so far. Our members believe in us and love when we are out and about in the community. One of the participants in my presentation has been an RAC member for 70 years, I was able to personally recognise his loyalty and tenure with RAC. That’s the power of connecting.”

Dynamic Spaces and Places

When we launched our new Purpose, Vision and Mission in 2020, we talked about our exciting future and working together better to achieve this. One of the ways we can do this is by having the right space to do that work in. So, we’re strategically redesigning our workplaces - and that’s what Dynamic Spaces and Places is all about. Shaping our workplaces for the future will help us work together better, connect and collaborate more effectively and deliver greater value to our members. Phase 1 of the Dynamic Spaces and Places project involved the refurbishment of our RAC Head Office in West Perth. We’re proud to be creating new spaces within our building which are open to our members, including a new member lounge, café and concierge service. Our new exhibition space will showcase interactive displays of our heritage assets, social and community impact initiatives, and member products and services. It will also provide spaces for us to host education sessions and engagement workshops with our members and the community.

Some of the great causes our people are supporting

In addition to our work through the Community Volunteering Program, our people are incredibly generous with their time and money to create a better WA.

Some of these amazing efforts include: » Fundraising for men’s health each Mo-vember; » Donating warm winter blankets and sleeping bags for the Perth Homeless Support Group; » Participating in Loud Shirt Day to show support for children who are deaf or hard of hearing; and » Fundraising for WA Telethon Speech & Hearing

Institute, through which our people, combined with RAC’s commitment to match all donations, raised over $3,800 for the cause.

Our updated head office at West Perth

Cycling by the Swan River