Royal Ambassador Hospitality

ROYAL AMBASSADOR PROFILE www.royalambassadorbh.com

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MESSAGE FROM THE CHIEF EXECUTIVE OFFICER Quality, innovation and service are the cornerstones of Royal Ambassador’s unrivalled reputation in the Kingdom of Bahrain’s residential property sector. These values are reflected in our luxury, fully-serviced residences, which feature the highest quality in terms of architectural design, construction and materials, and interior finishings. Our residences were the first in the Kingdom to offer hospitality services and shared amenities previously only found in leading five-star international resorts.

ENG. MOHAMMED AL-KOOHEJI

“

Discovering the ultimate community lifestyle experience

”

Royal Ambassador is committed to providing residents with a unique multicultural community lifestyle, and unmatched levels of customer service. Exceptional standards of hospitality, safety and security are delivered by our well-trained, caring and attentive resident care teams, who uphold the highest standards of professional conduct and ethical behaviour.

Today, our landmark portfolio of 10 iconic residences in three of Bahrain’s most highly sought-after urban communities – comprising over 3,000 luxury apartments – enjoy the highest occupancy rates in the Kingdom.

In 2006, Royal Ambassador was established as an independent Property Management and Hospitality subsidiary of Kooheji Development. Drawing upon our in-depth knowledge of Bahrain’s real estate sector, we embarked upon an ambitious mission to meet the growing need for sustainable high-quality residential solutions in the Kingdom.

ABOUT US Established in 2006, Royal Ambassador Property & Facility Management Company, has earned a reputation as the leading property management and hospitality company in the Kingdom of Bahrain, underscored by a relentless commitment to quality, innovation and customer care.

Royal Ambassador’s unrivalled property portfolio comprises 11 iconic residential properties with over 3,000 luxury residentital apartments,for rent or freehold purchase.

Located in three of Bahrain’s most sought-after urban communities ; Al Fateh, Amwaj Islands and Seef, that has set a new benchmark for Bahrain’s residential property sector.

“ ROYAL AMBASSADOR OFFERS ONE-STOP-SHOP FOR ALL REAL ESTATE SOLUTIONS. ”

OUR MISSION

OUR VISION

To provide our tenants with a unique holistic lifestyle experience, embracing luxury apartments, five-star resort style amenities, exceptional hospitality and customer care, all within a contained multicultrual community.

To be recognised as the first choice of officials and professionals taking up residence in Bahrain, who are seeking luxury-long term accomodation and superior amenities, in a safe, secure and convenient location.

OUR COMMITMENT Royal Ambassador Community Management is committed to enhancing property value and promoting a positive, collaborative attitude. We focus on achieving energy efficiency, effective communication, and utmost transparency, earning the trust of owners, occupants, board members, and authorities.

RAISING STANDARDS, EXCEEDING EXPECTATIONS The foundations of our continued business success lie in the enduring relationships – based on mutual trust and respect – we have developed with homeowners and tenants. Working closely with them to fully understand their needs and preferences, we have created holistic residential lifestyle solutions that exceed all expectations.

This illustrates why Royal Ambassador has become the preferred choice of professionals taking up residence in Bahrain, who require luxury long-term serviced accommodation and superior amenities, in a safe, secure and convenient location.

ROYAL AMBASSADOR SERVICES ROYAL AMBASSADOR PROPERTY MANAGEMENT: DEFINING EXCELLENCE IN COMMUNITY MANAGEMENT SERVICES

Welcome to Royal Ambassador Community Management, a subsidiary of Kooheji Development, where we redefine, community living with our top-notch management services. Since 2006, we have been providing innovative and custom-made solutions, meticulously crafted to align with the unique needs of our clients.

Consultancy & Development

Property Management

Owners Relations Service

Hospitality & Housekeeping

Facility Management

Hotel Management

Lifestyle Community Management

Value-Added Services

Financial Management

Sales/Leasing Services

Digital Marketing

Human Resources in Property Management

Legal Services

OUR

EXPERTISE Our diverse team, enriched with extensive industry knowledge and technical proficiency, is devoted to delivering unmatched services and enhancing and safeguarding the value of assets within communities. We employ groundbreaking solutions and advanced technology to augment tangible value at every stage of the property lifecycle, managing a portfolio of over 3,000 units across 11 vibrant residential communities.

OWNERS RELATIONS SERVICE AT ROYAL AMBASSADOR At Royal Ambassador, the Owners Relations service is a vital facet, meticulously designed to streamline every postsale interaction, ensuring our esteemed owners experience smooth transitions and comprehensive services. This service is fundamental in managing post-sale procedures, facilitating seamless transactions, and offering consistent follow-ups on payments, providing our owners with regular and detailed statements of accounts.

PROPERTY MANAGEMENT Royal Ambassador provides all services of property management including assistance in all aspects of real estate, from creating inventory and reaching each yield stage of investment management duties with the necessary requirements alongside hospitality services that deliver enhanced community management services and match five-star hotel services in a serviced residence.

Our dedicated team takes immense care in managing the snagging and handover process, paying meticulous attention to every detail to meet each owner’s unique specifications.

We guide our owners through every step of the property management contract signing, elucidating all terms and conditions and providing regular insights into property performance and financial statements.

• Financial management, including preparing annual budgets, managing cash flow, invoicing and collecting service fees, and compiling financial reports.

• Homeowner association management to create a thriving community for residents.

In the realm of communications, our service has embraced an omnichannel approach, leveraging advanced digital platforms such as emails, SMS, and Digital Screens to deliver ecofriendly, paper-free messages, ensuring that owners are wellinformed at every step and that their feedback is valued and incorporated.

• Property and contract management, including regular site inspections, community improvements, managing service providers, and ensuring regulatory compliance.

Over 3000 Luxury Residential Apartments across 11 Iconic Properties

Our unwavering commitment to customer engagement and satisfaction is manifested through our initiatives and strategies aimed at strengthening owner relations and building a sense of community through organized events and initiatives.

DISTINGUISHED SERVICES

HOSPITALITY AND HOUSEKEEPING SERVICES • Providing a five-star experience for customers and ensuring asset upkeep.

• Highest standards of maintenance and guest services.

• Management of all aspects of property including creating inventory and delivering enhanced community management services.

Housekeeping Services at Royal Ambassador: Upholding Five-Star Standards Royal Ambassador takes immense pride in offering immaculate living experiences, greatly attributed to the silent champions of excellence, our Housekeeping Services. This integral service ensures that every corner of Royal Ambassador properties resonates with cleanliness, comfort, and luxury, reflecting our unwavering commitment to upholding five-star standards.

Precision & Detail: Our Housekeeping Service, with meticulous attention to detail, ensures all areas are clean, orderly, and inviting, offering a pristine sanctuary for residents and guests. In 2022, they remarkably rendered 193,081 services and resolved 3,290 complaints across our portfolio, significantly enhancing residents’ experience.

Enhanced Training & Supervision: We invest in the training and supervision of our housekeeping staff, ensuring adherence to high standards of cleanliness and hygiene, and maintaining the integrity of every property.

Our distinguished team members, recognized for their exceptional dedication, commitment, and innovative approaches, are the beacon of excellence within our organization.

Resource Optimization: Through strategic resource optimization and innovative approaches, we have achieved significant advancements in operational efficacy and productivity, fostering notable improvements and cost savings across the board.

Five-Star Rating for Cleanliness: Since 2015, we have maintained a steady five-star rating overall for cleanliness, ensuring our properties are as sterile as they can be, especially in times where the spread of illness is a serious potential threat.

UNPARALLELED SERVICE EXCELLENCE

IMPACT OF EFFECTIVE HOUSEKEEPING Effective housekeeping does more than meet major guest expectations; it creates extra value for guests and cultivates guest loyalty. Consistent top-quality housekeeping ensures that guests revisit a property where they know rooms are clean, comfortable, and the service is first-rate. Additionally, effective housekeeping allows better cost control and helps in creating a positive reputation, ultimately leading to more reservations.

STRATEGIC APPROACH TO CLEANLINESS We understand the importance of cleanliness and the significant impact it has on the guest experience.

We follow stringent cleaning guidelines, focusing on frequently touched surfaces, using EPA-registered disinfectants, and ensuring proper ventilation during the cleaning process. Our approach also extends to soft surfaces, electronics, linens, clothing, and other items, ensuring thorough cleaning and disinfection in accordance with the manufacturer’s instructions.

Royal Ambassador’s Housekeeping Service, with its unwavering commitment and exemplary contributions, has elevated our standing in the realm of hospitality, crafting unforgettable experiences for our residents.

We honour and appreciate our housekeeping wizards, service excellence gurus, reliability champions, and every member who has redefined excellence in housekeeping at Royal Ambassador.

COMMITMENT DURING PANDEMIC We have gone above and beyond to ensure our properties are sterile, adhering to the COVID-19 Cleaning Guidelines from the CDC, focusing on routine cleaning of frequently touched surfaces, proper hand hygiene, and other preventive measures, to offer a secure and safe living environment to our residents and guests.

Housekeeping Services at Royal Ambassador are about maintaining cleanliness; and upholding our commitment to providing impeccable living experiences, creating a sense of comfort, luxury, and belonging among residents. We extend our heartfelt appreciation to all the members of our housekeeping service, the silent champions, who play a pivotal role in maintaining the pristine condition of every Royal Ambassador property and significantly contribute to our business growth and the heightened experience of our residents.

FACILITY MANAGEMENT • Offering intensive facilities management services to maintain and protect residential towers.

• Special cleaning services including car park cleaning, pool upkeep, façade and window cleaning, floor cleaning and polishing, and water tank cleaning.

• HVAC cleaning system and property façade cleaning services with a team of highly skilled and experienced specialists.

• Providing electrical services including onsite inspections, installation of new lights, sockets, and switches, and rectifying faults and dangerous wiring installations.

• Air conditioner maintenance services to ensure systems are maintained properly.

VALUE-ADDED SERVICES Value-added services by Royal Ambassador in-house facilities management team with its extensive in-house capabilities, Royal Ambassador is delivering additional services to its residents at a cost. Royal Ambassador’s in-house facilities team is one call away, where residents can have a handyman for their various maintenance requirements, including painting, appliance repair, plumbing, carpentry, and polishing works.

LUXURY SERVICED APARTMENTS HOTEL MANAGEMENT Precision & Detail: Our Housekeeping Service, with meticulous attention to detail, ensures all areas are clean, orderly, and inviting, offering a pristine sanctuary for residents and guests. In 2022, they remarkably rendered 193,081 services and resolved 3,290 complaints across our portfolio, significantly enhancing residents’ experience.

Enhanced Training & Supervision: We invest in the training and supervision of our housekeeping staff, ensuring adherence to high standards of cleanliness and hygiene, and maintaining the integrity of every property.

Our distinguished team members, recognized for their exceptional dedication, commitment, and innovative approaches, are the beacon of excellence within our organization.

Resource Optimization: Through strategic resource optimization and innovative approaches, we have achieved significant advancements in operational efficacy and productivity, fostering notable improvements and cost savings across the board.

Five-Star Rating for Cleanliness: Since 2015, we have maintained a steady five-star rating overall for cleanliness, ensuring our properties are as sterile as they can be, especially in times where the spread of illness is a serious potential threat.

HOTEL MANAGEMENT Royal Ambassador, the Property Management arm of Kooheji Development, has signed a franchise agreement with Rotana to manage Kooheji Development’s upcoming Onyx Bahrain Bay project. The project will comprise luxurious freehold apartments and a hotel-serviced apartment building that is set to create a new benchmark for the hospitality industry in the area.

Under the franchise agreement, Royal Ambassador will manage the Onyx Bahrain Bay Project, which include Onyx Residences by Rotana and Onyx Arjaan by Rotana.

Rotana will provide its expertise in hotel management to ensure that the project meets the highest hospitality standards.

Royal Ambassador’s partnership with Rotana marks a significant moment for the real estate and hospitality industries in Bahrain. The alliance of these two homegrown brands highlights a shared commitment to service the growing hospitality market in the Kingdom.

“Royal Ambassador” Inks Deal with Rotana for a Franchise Agreement to Manage Onyx Bahrain Bay Hotel

COMMUNITY MANAGEMENT At Royal Ambassador, the community is at the heart of our operations. Our ethos is just about managing the properties and creating thriving, vibrant spaces where residents not only dwell but belong. This philosophy drives our dedication to two paramount services: Master Community Services and Lifestyle Community Management.

Master Community Services: A Foundation of Trust • Community Establishment: Our journey with any community starts at its very foundation. Establishing a community is more than just setting up spaces. It›s about laying the groundwork for an ecosystem where residents feel safe, valued, and connected.

• Master Community Services: Beyond establishment, our master services ensure that every aspect of the community, from amenities to security, functions seamlessly. We strive for perfection, ensuring that residents get more than just a home—they get a holistic living experience.

• Community / Association Management: A community thrives on cohesion and mutual respect. Our community and association management services ensure that all resident concerns are addressed, voices are heard, and collective decisions are made transparently and efficiently.

LIFESTYLE COMMUNITY MANAGEMENT: CURATING PREMIUM LIVING EXPERIENCES Five-Star Service Across the Board: With the helm of 11 residential towers, we’ve perfected the art of premium community management. Each tower reflects our commitment to five-star service, ensuring every resident enjoys an unparalleled living experience.

RESIDENTS’ EXPERIENCE SERVICE AT ROYAL AMBASSADOR At Royal Ambassador, the Residents’ Experience Service plays a pivotal role in sculpting unforgettable and personalized service encounters, establishing a high standard of living for our residents. This service stands as a testament to our commitment to excellence, providing a myriad of initiatives and activations that are meticulously designed to foster a sense of community and elevate the resident living experience.

KEY SERVICES AND INITIATIVES • Enhanced Community Management: Our service orchestrates various initiatives and activations throughout the year, such as National Day and Eid celebrations, backto-school gifts, summer pool parties, and awareness activations. These initiatives are designed to maintain a highly engaged sense of community and create a sense of belonging among the residents.

• Exceptional Communication: The service ensures seamless and preferred channels of communication, with WhatsApp emerging as the most favored, experiencing a 198% increase in responses from 2022 to 2023.

• Improved Tenant Retention and Satisfaction: We’ve witnessed a significant increase in tenant retention, with only 15% expressing intentions to leave at the lease end in 2023, a substantial reduction from 31% in 2022. Overall satisfaction has soared to 84%, with specific areas like property maintenance and front desk responses receiving high satisfaction scores of 82% and 87% respectively.

• Comprehensive and Proactive Feedback Mechanism: The service has implemented a more in-depth feedback survey featuring 37 targeted questions to understand the residents’ needs better. The introduction of QR codes for feedback collection has resulted in acquiring 177 feedbacks along with 70 move-in feedback surveys, allowing us to be more responsive and proactive in addressing the residents’ needs and preferences.

• Positive Feedback on Various Services: A staggering 90% of residents felt adequately briefed upon moving in, and 97% were pleased with the courteous responses from the front desk. Services ranging from housekeeping to security have received positive feedback in the 80%90% range, underscoring our commitment to service excellence.

• Highly Engaging Events and Activations: Our service maintains an ongoing calendar of activations and events, including sports events and think pink awareness activations, which are designed to foster a vibrant and cohesive community environment.

These meticulously handled touchpoints throughout the resident journey, from mystery shopping calls for residents and owners to meticulous handling of every interaction, have enabled Royal Ambassador to maintain a resident satisfaction score of 80-85% across all properties. The dedicated efforts to improve every facet of the resident experience, from communication to service provision, have fortified Royal Ambassador’s reputation as the epitome of luxury living and customer-centric service.

The Residents’ Experience Service at Royal Ambassador is a commitment to enhancing every resident’s living experience, ensuring their comfort, satisfaction, and a sense of belonging. It is a journey of continual improvement and innovation, reflecting the high standards and values of Royal Ambassador, making it the first choice for luxury living in Bahrain.

FINANCE SERVICES AT ROYAL AMBASSADOR At Royal Ambassador, we understand that precision, transparency, and efficiency in financial management are pivotal to organizational success. Our Finance Services are a crucial pillar that ensures the fiscal transparency, stability, and success of Royal Ambassador by offering meticulous attention to every financial detail, from managing transactions to developing budgets.

Key Services: • Comprehensive Financial Management: Our services manage all the financial aspects, including budgeting, financial planning, and reporting, of the communities we manage. We allocate dedicated accountants for specific properties, ensuring personalized attention to each, and enhancing property condition, and value.

• Utility and Energy Management: We manage utilities within the properties, focusing on efficient usage and cost-effectiveness, and implement energy management strategies to optimize energy consumption within our managed communities, contributing to a sustainable and eco-friendly living environment.

• Specialized Financial Advice: Our specialists, with years of experience, provide insightful financial advice to help clients make intelligent decisions based on market and sector insights, focusing on ensuring customer satisfaction and enhancing operational excellence.

• Enhanced Communication and Customer Service: A customer-centric approach with enhanced communication skills has led to a substantial reduction in owner-related complaints. We focus on courses for our team to improve customer service and have stationed native speakers at the property for better service.

• Streamlined Processes and Automation: We have streamlined the title deed transfer process and implemented policies for the efficient delivery of possession documents. Our automation enhancements include sending emails to owners for move-ins/outs and commissions, and all Statements of Account (SOA) are sent through ERP every month, ensuring seamless integration and operational efficiency.

• Proactive and Direct Communication: Each accountant manages customer queries via WhatsApp and other direct communication channels, significantly reducing complaints and ensuring that our clients are well-informed and their needs are addressed promptly.

• Experienced Leadership: Our Management Contract (MC) team is led by a seasoned manager with 30 years of experience to manage the portfolio and cater to all investors and owners regarding Property Management (PM) Units.

The relentless pursuit of excellence by our Finance Services has elevated our operational excellence and significantly improved customer satisfaction. The innovative approaches, like the automation of various processes and the strategic positioning of native speakers, have made financial management at Royal Ambassador more transparent, efficient, and customer-friendly.

Finance Services at Royal Ambassador are a testament to our unwavering commitment to precision, transparency, and excellence in financial management. They stand as the foundations of our organizational success, ensuring that Royal Ambassador continues to be synonymous with luxury living and high standards in property management, making it the preferred choice for residents and investors alike.

SALES / LEASING SERVICES • Providing unparalleled services across residential towers for those looking to rent/lease their property or invest in a buy-to-lease property.

• Maintaining the highest occupancy across its inventory of over 3,000 apartments by diversifying its communication to prospective tenants.

• Achieve high ROI across the portfolio for investors while achieving yield from 6% - 10% and maintaining the appreciation value of the property and reselling services.

DIGITAL MARKETING • Promoting all property listings on digital platforms including a dedicated website, lead generation campaigns, Google AdWords, Search Engine Optimization, and Digital Campaigns.

• Offering services in Online Reputation Management, Online PR social media, Google Analytics, and reporting.

THE PILLAR OF EXCELLENCE: HUMAN RESOURCES IN PROPERTY MANAGEMENT Human Resources within property management is the cornerstone of organizational success at Royal Ambassador.

This department has evolved into the essence of our operational excellence, meticulously managing relationships with diverse stakeholders, from contractors to tenants, and ensuring the seamless functioning of our buildings and properties.

Human Resources in property management goes beyond the traditional roles. It is about envisioning and implementing strategic initiatives that enhance communication, solve intricate problems, and foster interpersonal relationships. The synthesis of these skills is pivotal in the realm of property management, where the emphasis on personal service is paramount.

Royal Ambassador is committed to nurturing professional competency, emphasizing the importance of communication, problem-solving, and people skills over industry-specific knowledge. The department is instrumental in providing essential training and development opportunities, enabling our property managers to excel in their roles and to become adept communicators and leaders.

Our department leverages precise job analysis tools, facilitating effective recruitment and hiring processes. This approach ensures the alignment of skills with job requirements, enabling ethical and legal interview processes, and proper recruitment and training.

Employee Development and Engagement: Once the hiring process is concluded, our HR department engages the new employees, introducing them to the company’s culture and expectations. The department also crafts comprehensive employee handbooks, serving as a guide to managing employees efficiently and emerging as leaders to improve the overall company environment.

Comprehensive Learning and Development: Our courses delve deep into varied aspects of property management, from effective problem-solving and delegation to developing comprehensive compensation plans. We utilize case studies to address real-life issues such as discriminatory concerns and adherence to labor laws. The course materials are designed to offer practical knowledge and insights, aiding in calm and clear decision-making during high-pressure situations.

Promoting Emotional Intelligence and Conflict Resolution: Emphasizing emotional intelligence, our courses teach how to handle negative emotions constructively. This focus on people skills is vital in today’s industry where adept human resource management is crucial for a functional working team. The industry demands property managers who are not just efficient but also effective communicators.

Royal Ambassador’s Human Resources in Property Management is the silent force driving our commitment to excellence. It is about harnessing self-awareness, understanding one’s strengths and weaknesses, and evolving to meet the dynamic needs of the workplace. It is about reaching one’s leadership potential and steering the organization toward unprecedented heights of success.

Our HR department continues to play an invaluable role in ensuring the seamless integration of values, skills, and knowledge within our organization, fostering an environment where excellence is not just expected but is intrinsic.

PIONEERING KNOWLEDGE TRANSFER THE RA EXPERT TRAINING INITIATIVE At Royal Ambassador, we believe in fostering an environment of continuous learning and knowledge sharing. To this end, we have instituted a unique initiative—our Expert Training program—where seasoned senior managers and leaders in various fields, each an expert in their respective domain, undergo a ‘Train the Trainer’ program.

This initiative is aimed at enabling them to impart their extensive knowledge and expertise to their peers and subordinates, ensuring a seamless transfer of skills, standards, and best practices across the organization.

RA ACADEMY: A COMPREHENSIVE KNOWLEDGE REPOSITORY Drawing from our extensive experience and expertise in property management, facilities management, and five-star hospitality services, we have meticulously crafted a comprehensive knowledge method. This method will be the foundation of the RA Academy, a knowledge hub designed to address the diverse needs and requirements of the industry. The academy will serve as a beacon for industry standards, imparting the Royal Ambassador brand of excellence and ensuring that our brand experience is uniformly exceptional across all our properties.

BRAND AMBASSADOR PROGRAM: UNIFORMITY IN BRAND ESSENCE Aligned with our marketing objectives, we have developed a Brand Ambassador program, focusing on ingraining our brand essence across every level of the organization. This program ensures that every team member, regardless of their role or the location of the property they are deployed in, speaks the same language and maintains the same tonality. It’s not just about maintaining uniform standards; it’s about living the brand, about every employee becoming a true ambassador of the brand’s values and standards.

ENSURING CONSISTENCY IN BRAND DELIVERY This program is pivotal in ensuring that the Royal Ambassador experience is uniformly exceptional, whether the property is near or far. It guarantees that every interaction with our team resonates with the brand’s essence and values. It ensures that our brand’s promise is not just communicated but is experienced in every service we deliver, maintaining a consistency that reinforces our commitment to excellence.

In developing such initiatives, Royal Ambassador is not just upholding its commitment to excellence and continuous learning but is also shaping the future of the industry.

By creating a culture where knowledge is shared, standards are maintained, and the brand essence is lived every day, we are ensuring that Royal Ambassador continues to be synonymous with excellence, innovation, and unparalleled customer experience in the property management industry. Our initiatives are our investment in our people, in our brand, and in the future of hospitality and property management, as we continue to set benchmarks in the industry.

OUR SERVICES AND CAPABILITIES At Royal Ambassador, our Legal Department offers a multitude of essential services, including:

LEGAL SERVICES Paving the way for impeccable and seamless operations with an integral component of Royal Ambassador by Kooheji services is our esteemed Legal function.

Why the Legal Services Matters The importance of a sound and robust legal framework cannot be emphasized enough. It provides the foundation upon which an organization builds its trust, integrity, and operational excellence. The legal landscape is vast and intricate, with distinctions that could potentially pose challenges to the untrained eye. This is where our Legal function steps in with precision and dedication.

• Regulatory Compliance: Ensuring that all our operations are consistent with the law, safeguarding us against potential risks and liabilities.

• Protective Measures: Vigilantly working to defend our interests, ensuring our rights are upheld and our obligations are met.

• Representation: Being the voice of Royal Ambassador in the realm of legalities, from attending court hearings to negotiating contracts and settlements.

• Dispute Resolution: Employing a proactive and strategic approach to handling disputes, always striving for amicable and beneficial outcomes.

• Lease and Utility Management: Adeptly overseeing lease notices and utility account connections, making certain our operations are uninterrupted and smooth.

OUR PORTFOLIO AWARDS & RECOGNITION We are recipients of numerous prestigious awards including the Quality Appreciation Award, and proudly hold founding membership in the Community Associations Institute Middle East Chapter. Our dedication to quality, environmental stewardship, and occupational health & and safety has been recognized with ISO certifications (ISO 9001, ISO 14001, and ISO 45001).

FONTANA TOWERS

FONTANA GARDENS

FONTANA SUITES

FONTANA INFINITY

RESIDENTIAL

FONTANA SERIES

SEEF AVENUE I

SPRINGFIELD AMWAJ

SPRINGFIELD JUFFAIR

RESIDENTIAL

ARIVA

SPRINGHILL 2

SPRINGFIELD SUITES SERVICED APARTMENTS

RESIDENTIAL

SPRINGHILL 1

TESTIMONIALS Meet Ms. Najwa, a proud tenant at our Fontana properties. She moved from Fontana Suites to Fontana Infinity and her experience has been nothing short of luxurious.

THE HIVE OFFICES

JUFFAIR SQUARE

RETAIL & OFFICES

“From the very first impression, I felt like I was in a hotel, and not just any hotel - it felt like a five-star experience! Royal Ambassador truly cares for its tenants. The design, furniture, and services have left me overwhelmed. I invite you to come and witness what it’s like to live in a property managed by Royal Ambassador”

Mr. Lee Higginbottom – Owner of Ariva Amwaj - I am really happy with the services and facilities provided by Royal Ambassador.

It was an easy decision to make a purchase. The furniture and fitting of the property are great, you can just move in. The 5-star amenities and the 24/7 security are outstanding. I recommend it.

P.O Box 10597 Manama | Building 4686, Road 2468, Juffair 324, Bahrain Phone: (+973) 1600 0061 www.royalambassadorbh.com

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