Business Information Systems Technology, Development and Management for the E-Business
By Paul Bocij
Email: richard@qwconsultancy.com
Exam Name___________________________________ MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 1) Which of the following is not a definition of information? 1) _______ A) Data that have been subjected to a transformation process B) Data that have been interpreted and understood by the recipient C) Data that have been processed so that they are meaningful D) Data that have been processed for a purpose E) Information acts to reduce uncertainty about a situation or event 2) Which of the following is not an example of a data process? A) Classification B) Recording C) Performing calculations D) Selection E) Aggregating
2) _______
3) Which of the following is an example of informal communication? A) A formal report B) A sales letter C) A sales invoice D) A conversation E) Minutes of a meeting
3) _______
4) Which of the following information characteristics belongs to the form dimension of
4) _______
information quality? A) Relevance B) Clarity C) Accuracy D) Reliability E) Frequency
5) According to Fayol's definition, which of the following is not one of the responsibilities of
5) _______
management? A) Budgeting B) Forecasting C) Planning D) Controlling E) Co-ordinating
6) In a conventional model of decision-making, at which stage will all possible solutions be
6) _______
considered? A) Choice B) Implementation C) Evaluation D) Intelligence E) Design
7) Which of the following can be used to determine the intangible value of information?
7) _______
A) Profit - cost of gathering information B) Value of information - cost of gathering information C) Improvements in decision behaviour - cost of gathering information D) Labour costs - cost of gathering information E) Quality of information - cost of gathering information 8) Which of the following is not one of the physical resources that might be owned by a company? A) Land B) Plant and machinery C) Labour power D) Money E) Product designs
8) _______
9) Which of the following is an example of quantitative data? A) Attitudes B) Stock levels C) Personal values D) Beliefs E) Opinions
9) _______
10) Which of the following is not an attribute of information quality? A) Frequency B) Cost C) Relevance D) Accuracy E) Level of detail
10) ______
11) Which level of an organisation is responsible for long-term organisational planning? A) The strategic level B) The operational level C) The supervisory level D) The executive level E) The tactical level
11) ______
12) Which level of an organisation is responsible for short-term planning and the day-to-day
12) ______
control of the organisation's activities? A) The strategic level B) The supervisory level C) The executive level D) The tactical level E) The operational level
13) Tacit knowledge is: A) is intangible, it is based on experience on how to react to a situation B) the same as data C) the same as information D) readily detailed in procedural manuals and databases E) none of the above
13) ______
14) E-commerce is: A) any electronically mediated communication between an organisation and its stakeholders
14) ______
B) the use of electronic communications for all business processes C) an organisation using electronic media to purchase from to its suppliers D) an organisation using electronic media to sell direct to its customers E) none of the above 15) Which of the following can be used to calculate the tangible value of information? A) Increased share value - Cost of gathering information B) Value of information - Cost of gathering information C) Value of conceptual resources - Cost of gathering information D) Reduction in uncertainty - Cost of gathering information E) Improvements in decision behaviour - Cost of gathering information
15) ______
16) Which of the following is not part of the environment an organisation operates within? A) Suppliers B) Employees C) Customers D) Government E) Technology
16) ______
17) Structured decisions are also known as: A) computed decisions B) automated decisions C) complex decisions D) tacit decisions E) programmable decisions
17) ______
18) The process of gathering information from a range of sources with the aim of maintaining or
18) ______
increasing competitive advantage is known as: A) knowledge management B) document image processing C) competitive intelligence D) information leadership E) data mining
1) A 2) B 3) D 4) B 5) A 6) E 7) C 8) E 9) B 10) B 11) A 12) E 13) A 14) A 15) B 16) B 17) E 18) C