Quorum — February 2017

Washington Metropolitan Chapter Community Associations Institute

FEBRUARY 2017

A Magazine for Community Association Volunteer Leaders, Professional Managers and Business Partners

ALSO IN THIS ISSUE

___________________________ What’s in Our Future ___________________________ 2017 Conference & Expo Exhibitors ___________________________ And more!

How can we serve you?

What makes us the Washington DC area’s residential property management leader? Value-added services, proven solutions, industry-leading expertise and best-in-class service with a local touch. The result?

Enhanced property values and lifestyles for every community and resident we serve.

That’s how we make a difference, every day, for great communities like yours… · High-Rise & Mid-Rise Buildings · Condominium & Homeowner Associations · Large Scale, Lifestyle & Active Adult Communities

Visit us at the WMCCAI 2017 Conference & Expo Booth 503

11351 Random Hills Road Fairfax, VA 22030 703.385.1133 www.fsresidential.com Making a Difference. Every Day.

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FEBRUARY 2017

­ C ONTENTS s r a ye 12 Our Past 40 Years 22 WMCCAI Hall Of Fame

BY NICOLE WILLIAMS,

ESQ.

24 What’s in Our Future

BY BRUCE EASMUNT, ESQ.

26 Exibitor Listings: 2017 WMCCAI Conference & Expo 34 Celebrating 40 Years of Successes

BY JENNIFER BENNETT, CMCA, AMS, PCAM

DEPARTMENTS AND MORE .

5 Message from the Executive Director 6 Chapter Benefactor: Cardinal Management Group 6 Quorum Magazine Editorial Calendar 6

Chapter Benefactor: The Falcon Group

7 Welcome New Members 8 Upcoming Events 9 Event Flyer: 2017 WMCAAI’s Conference & Expo 10 People & Places 11 Volunteer Spotlight 35 Event Flyer: Budgets & Reserve Studies 36 Classifieds 37 Index to Advertisers

WMCCAI MISSION STATE­MENT To optimize the operations of Community Associations and foster value for our business partners.

Reader comments and suggestions are welcome. Address your comments to: Quorum 7600 Leesburg Pike, Suite 100 West Falls Church, VA 22043

We also wel­come ar­ti­cle sub­mis­sions from our ­members. For author guide­lines, call (703) 750-3644 or e-mail publications@caidc.org.

Articles may be edited for length and clarity.

FEBRUARY 2017

|3

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President Bruce H. Easmunt, ESQ President-elect Sarah Elise Gerstein, CMCA, AMS, PCAM Vice President Rafael A. Martinez, CTP Secretary Michael Gartner, ESQ. Treasurer Airielle Hansford, CMCA, AMS, PCAM Immediate Past President Jeremy M. Tucker, ESQ (ex officio) Executive Director Matt Rankin, MPA, CAE (ex officio)

D IRECTORS Gordon Boezer, Thomas Burrell, Dorothy Firsching, PMP, Kristen Melson, CMCA, AMS, PCAM, Ted Ross, Todd A. Sinkins, ESQ., Elizabeth Schultz, CMCA, AMS, John Tsitos, CMCA, AMS, and Stephen Wright, CMCA, AMS, LSM, PCAM

CO U N C I L C HAI R S Communications Council Crishana Loritsch, CMCA, AMS, PCAM Education Council Jennifer Bennett, CMCA, AMS, PCAM Member Services Council Ruth Katz, ESQ.

CO MM I TTE E C HAI R S Conference & Expo William Cornelius and Donna Aker, CMCA, AMS, PCAM D.C. Legislative/LAC Jane Rogers, ESQ. Education Kevin A. Kernan, ESQ. and James Santos, CMCA, AMS Golf Elizabeth Rudolph, AMS, PCAM and David Crone, CMCA, AMS Maryland Legislative Thomas Schild, ESQ., CCAL Outreach Lenard Goldbaum, AMS, PCAM and Sara Ross, ESQ. Membership Joe Inzerillo and Jarold Martin Quorum Editorial Susan L. Truskey, ESQ. and Nicole Williams, ESQ. Chapter Events June Chulkov and Bernie Guthrie, CMCA, AMS, PCAM Virginia Legislative Ronda DeSplinter, LSM, PCAM and William A. Marr Jr., ESQ.

QU O RUM Editor Rickey E. Dana, rdana@caidc.org Design Six Half Dozen

QU O RUM E DI TORI AL CO M M ITTE E Co-chairs Susan L. Truskey, ESQ. and Nicole Williams, ESQ. Members Mira Brown, CMCA, AMS, Chris Carlson, PE, Deborah Carter, CMCA, AMS, PCAM, Michael Gartner, ESQ., Laura Goguet, CMCA, AMS, Scott Greges, CMCA, AMS, Shannon Junior, Ruth Katz, ESQ., Crishana Loritsch, CMCA, AMS, PCAM, Thomas Mugavero, ESQ., Kara Permisohn, Brandi Ruff, CMCA, AMS, Lauri Ryder, CIC, CRM, CMCA, Kim Veirs, Aimee Winegar, CMCA, AMS, PCAM, Michael Zupan, ESQ. Washington Metropolitan Chapter Community Associations Institute, a 501(c)(6) organization, serves the educational, business and networking needs of the community association industry in 80 cities/counties in Maryland, Virginia and the District of Columbia. Members include community association homeowner volunteer leaders, professional managers, association management companies, and other businesses and professionals who provide products and services to planned communities, cooperatives and condominiums. WMCCAI has more than 3,000 members including 300+ businesses, 1,100 professional managers from 85 management companies, and approximately 1,500 community association homeowners. WMCCAI is the largest of Community Associations Institute’s 60 chapters worldwide.

Quorum is the award-winning premiere publication of WMCCAI, dedicated to providing WMCCAI’s membership with information on community association issues. Authors are responsible for developing the logic of their expressed opinions and for the authenticity of all presented facts in articles. WMCCAI does not necessarily endorse or approve statements of fact or opinion made in these pages and assumes no responsibility for those statements. This publication is issued with the understanding that the publisher is not engaged in rendering legal, accounting or other professional services and nothing published in Quorum is intended to constitute legal or other professional advice and should not be relied on as such. If legal advice or other expert assistance is required, the services of a competent professional should be sought directly by the person requiring such advice or services.

THANK YOU FOR THE OPPORTUNITY TO SERVE. It’s poetic that Washington Metropolitan Chapter Community Associations Institute is commemorating its 40th anniversary this month. I, too, recently reached a personal and professional milestone. After serving as your Executive Director for the last four years, I will be leaving this spring in search of my next professional challenge in public service.

When I accepted this position in 2013, I could tell WMCCAI was poised for growth and success. All of the ingredients were there: a dedicated and talented staff; an engaged group of volunteers and leaders; and the willingness to trust, dream, invest in the future, try new things, and learn. You did, and your hard work paid off. The biggest and best CAI Chapter grew by another 25% and reached a number of firsts.

FROM THE EXECUTIVE DIRECTOR

­O FFICE R S

While I am proud of all that we have accomplished together, here are a few highlights that I will always hold dear: • Our flagship event – Conference & Expo – saw a significant expansion. Even after adding booths year after year, selling out the expo hall became the norm.

Registration grew from 1,600 to over 2,000 and nearly all of this increase was from community association volunteer leaders and managers.

• The national headquarters of Community Associations Institute recognized WMCCAI with the overall “Excellence Award” for public affairs, membership, management, member services, and leadership two years in a row.

• Our member business partners and management companies continued to find value in the Chapter and increased their investment in us. The Chapter Partnership Program, a major funding component, grew by over $100,000 (58%).

• We crossed the 3,000 member threshold for the first time.

• Through a year-and-a-half long strategic planning process, we realigned our resources, roles and responsibilities, and increased our capacity in education, events and membership.

• We made better use of technology for managing Conference & Expo and implemented a state-of-the-art registration process for all of our programs and events. We also recently found our “new” home for the Chapter. One that allows us greater flexibility in working toward our mission. Come see it later this year after our renovation!

As rewarding as these different achievements are, the icing on the cake is that together they moved us closer to our vision of being recognized as the leading resource for community associations and our business partners. And that’s what matters most.

The Chapter is in a really good position for continued growth and I’m partnering with the Board to ensure a smooth transition. I will miss you all and hope to stay in touch with the new friends and colleagues I’ve made along the way.

It has been a pleasure and an honor to serve as your Executive Director.

Articles appearing in Quorum may not be reprinted without first obtaining written approval from the editor of Quorum. In the event that such permission is granted, the following legend must be added to the reprint: Reprinted with permission from Quorum™ magazine.

Copyright 2017 Washington Metropolitan Chapter Community Associations Institute. Quorum is a trademark of WMCCAI. Receipt of Quorum is a privilege of WMCCAI membership for which $65 in nonrefundable annual dues is allocated. The subscription price for nonmembers is $75 per year; contact publications@caidc.org or call (703) 750-3644.

To advertise in Quorum, contact Rickey E. Dana, editor, (703) 750-3644 or email publications@caidc.org.

For more information about Quorum or WMCCAI, visit www.caidc.org.

MATT RANKIN,

MPA, CAE

Matt Rankin, as the chapter’s executive director, is responsible for implementing the organization’s mission and goals and managing its staff. He is a graduate of Virginia Commonwealth University, where he earned a Bachelor of Science degree in mass communications, and George Mason University, where he earned a Master of Public Administration degree, concentrating on nonprofit management. Rankin has 20 years of nonprofit/association management experience and is a Certified Association Executive.

FEBRUARY 2017

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CHAPTER NEWS

C H A P T E R

B E N E F A C T O R

Cardinal Management Group, Inc. Celebrating 30 years of excellence during 2017!

Since launching the company in 1987, Cardinal Management Group’s principals—brothers Thomas, Don, and Patrick Mazzei—have remained steadfast in their commitment to superior service. Now, three decades later, Cardinal Management Group is the “right sized” organization wholly dedicated to serving your community management needs, large and small. Our unyielding focus on service, our attention to detail, and our constant professionalism have made us one of the most respected firms in the industry.

At Cardinal Management Group, no matter what type of community we’re engaged to care for, our accredited professionals take an enthusiastic, hands-on management approach.

That operating approach begins with our exclusive manager and staff training program. This rigorous corporate program emphasizes core competencies, innovation, attention to detail, and follow-up, as well as accountability and fiduciary responsibility. As a direct result, our team is prepared to address your needs—any need, at any time—with diligence and efficiency.

We are never satisfied with “good enough.” We continually work to discover and refine new ways to serve your needs more efficiently and effectively. This approach to continuous improvement, our management philosophy of open access, and our long-standing industry relationships impact everything we do at Cardinal Management Group, Inc. So don’t be fooled by the “big” companies that tout their capabilities but cannot offer personalized attention. Don’t be fooled by those that offer unrealistic prices only to fall flat on service. Call us. We are dedicated professionals providing superior management services throughout Virginia, Maryland, and Washington D.C. and beyond.

Our Mission: • We will create an empowered organization where each employee is an integral part of ensuring that our clients are reassured knowing that we are the custodians of their community and the stewards of one of their most valuable and precious assets…their home.

• We will treat every client with dignity and respect and each problem as if it were our own.

• We will give our clients the luxury of coming home to a community that is attractive and maintained at all times.

• We will perform our duties with honesty and integrity and ensure that our clients always have a positive experience when contacting our organization.

• We will “manage to make a difference” in the communities in which we work.

• We will be the preeminent community management company where commitment to excellence and responsiveness are the guiding principles.

CARDINAL MANAGEMENT GROUP, INC. WE MANAGE TO MAKE A DIFFERENCE Areas you serve: Virginia, Maryland, West Virginia & Washington D.C. Telephone: (800) 356-3294 Website: www.CardinalManagementGroup.com Email: cardinal@CardinalManagementGroup.com

QUORUM MAGAZINE EDITORIAL CALENDAR

Article/Submissions Ads Month Theme Due Due March Community Associations of the Year Jan. 1 Jan. 17 April Dirty Jobs Feb. 1 Feb. 17 May Summer Recreation March 1 March 17 June Covenants April 1 April 17 July Legislative Update May 1 May 17 August Annual Meeting Review June 1 June 17 *Themes subject to change.

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CHAPTER NEWS

C H A P T E R

B E N E F A C T O R

The Falcon Group J. Stewart Willis 7361 Calhoun Place Suite 325 Rockville, MD 20855 Telephone: (240) 328-1095 Fax: (240) 328-1096 Email: swillis@falconengineering.com Website: www.falconengineering.com Year Established or Incorporated: 1997 Areas you serve: D.C., Maryland, and Virginia Corporate Associations: Member of American Society of Civil Engineers (ASCE), Member of Structural Engineering Institute (SEI), Member of National Society of Professional Engineers (NSPE), Member of National Society of Architectural Engineers (NSAE), Member of Sealant Waterproofing and Restoration Institute (SWRI), Professional Member of the Roof Consultants Institute (RCI), Member of International Code Council (ICC) Services Provided: The Falcon Group was founded in 1997 with a focus from the start on Community Associations. The Falcon Group is a team of highly-skilled professionals which offers full-service Engineering, Architectural, Energy Consulting, Transition, and Capital Reserve study services to HOA’s, Condominiums and Co-ops.

The Falcon Group’s Civil Engineering Division has extensive experience in land development, roadway reconstruction design, retaining wall design, recreational facility design and drainage analysis and design. The Firm also has extensive experience in foundations, basement water conditions, soils, erosion, sanitary and storm water collection matters.

The experience of our architectural and structural divisions includes building water infiltration detection and waterproofing designs, parking garages, building ventilation issues, low slope and steep slope roofing designs, facade repair and replacement designs, deck and balcony design, fire separation requirements, sound attenuation, and insulation requirements.

Our construction reports, plans and specifications are prepared and designed to a high standard. Construction inspections are performed to monitor and enforce compliance to the design specifications, plans and applicable codes and standards.

The Falcon Group has extensive experience in the preparation of Capital Reserve Studies and Transition/ Engineering Reports for Community Associations. We have five (5) accredited CAI National Professional Reserve Specialists (R.S.) on our staff.

Our Energy Division’s projects are executed using Certified Energy Managers, Professional Engineers, Certified Building Commissioning Professionals, and LEED Accredited Professionals.

Licenses Held: P.E., M.E., A.I.A., R.S., L.L.S., R.C.S., Construction Official, Building Inspector, Mechanical Inspector Company Philosophy: Higher Standards Mission Statement: To be the leader in te industry by providing professional, cost effective and innovative architectural and engineering designs, solutions, and services through the use of highly qualified staff and outstanding customer service.

Welcome New Members WMCCAI proudly welcomes the following members who joined the chapter in December 2016.

Community Association Volunteer Leaders from the Following Associations Boston House Condominium Association Brittany Condominium Highland Gate Condominium MetroTowns at Parkside Smuggler’s Cove Owners Association West Winds Condo Association Business Partner Newgen Corporation

Individual Managers Alysia Bowman, Cardinal Management Group, Inc., AAMC Isaias Gutierrez, Little Rocky Run Homeowners Association Ezra O. Harmon, EJF Real Estate Services, Inc. William Hume, Legum & Norman, Inc., AAMC Stephen J. Ludden, TWC Association Management, AAMC Patty Ann Miles, Community Association Management Professionals Asha Parwani Shanika Tate, Clarendon 1021 Princhia N. Williams FEBRUARY 2017

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UPCOMING EVENTS

FEBRUARY 25

Conference & Expo 8:30 – 4 p.m.

Walter E Washington Convention Center 801 Mount Vernon Place NW Washington, DC 20001 Registration Fees

After Jan. 31 Homeowner Member $60 Nonmember $90 Manager Member $115 Nonmember $145 Business Partner Member $185 Nonmember $215

Don’t miss the largest and most important conference and expo in the Washington metro area for the community association industry. More than 200 industry-leading companies will exhibit at the 2017 Conference & Expo, and last year we welcomed more than 2,000 attendees.

Visit www.caidc.org for more information.

Check out the exhibitors on page 26.

2017

W M CCAI CONFERENCE & EXPO

MARCH 16-17

M-201: Facilities Management 8:30 – 5:30 p.m.

Northern Virginia

This course provides a hands-on approach to help you analyze, evaluate, communicate and plan for property maintenance. Register through CAI, www.caionline. org/pmdp. For more information, e-mail caieducation@caionline.org.

Registration Fees Member $445 Nonmember $545

MARCH 21

Free Education Budgets & Reserve Studies 6 – 9 p.m.

Lionsgate Condominiums 7710 Woodmont Avenue Bethesda, MD 20814

Are you planning for long-term association success? Do you need guidance on how to succeed in this endeavor? WMCCAI has the key to your success. Join our experts to learn how to develop funding plans for future repair and replacement of common area components, and grow your understanding of capital and operations budgeting.

Visit www.caidc.org to register online.

For more information on WMCCAI meetings or upcoming events, contact the chapter office at (703) 750-3644, email info@caidc.org or visit www.caidc.org.

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FORTY

CELEBRATE SUCCESS

YEARS

2017 WM CC AI CONFERENCE & EXPO

F E B R UA RY 2 5, 201 7 WALTER E. WASHINGTON CONVENTION CENTER | WASHINGTON DC Featuring 200 Exhibitors and 15 Education Sessions

» REGISTER ONLINE

CAID C.ORG FEBRUARY 2017

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PEOPLE & PLACES

Mazzarella Elected to APCM Board Associa CMC President Nick Mazzarella has been elected to Community Association Institutes Association of Professional Community Managers Board (APCM) as an at-large member. He will serve a two year term beginning January 1, 2017. The board represents all community managers and consists of 12 members providing input on policy matters to the CAI Board of Trustees and serves as a resource to staff. Mazzarella has more than 28 years of experience in managing largescale facilities.

SOLitude Professionals Awarded for Water Quality Treatment Marc Bellaud, President of SOLitude Lake Management, and Michael Lennon, Aquatic Specialist and Territory Leader, were named for the Technology and Development Award at the 2016 SePRO Preferred Applicator Seminar. The team members were honored with this award for their partnership with SePRO in conducting innovative research in the final phase of development of a new herbicide. Additionally, 11 water quality management professionals from SOLitude won Seeing is Believing Awards from SePRO.

Reserve Advisors Give Back for 25th Anniversary To celebrate the company’s 25th anniversary, the D.C. office of Reserve Advisors will volunteer at Capital Area Foodbank four times! They’ve already helped out in December and are scheduled to return again in March 2017.

2017 Scholarship Program We’re excited to announce that we are offering a scholarship award for a fourth year! This year’s topic is “How Could You Implement a Green Initiative Using Teen Volunteers in Your Neighborhood?” The application can be found on, www.caidc.org.

The scholarship program is for all Washington metro area highschool seniors who will be enrolled fall semester in post high school educational courses in a four-year college, community college, or vocational school. If you’d like to help sponsor the scholarship program, please contact Liz Schell at eschell@caidc. org, or call the chapter office, (703) 750-3644. Sponsors will receive recognition in Quorum, on the chapter website, and in our twice-monthly e-Newsletter.

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VOLUNTEER SPOTLIGHT

Donna Aker Town of Residence: Fredericksburg Education: AA-Human Services, BA-Communications Family: A son and a daughter, both adults now Employer/Occupation: Associa-CMC, Portfolio Manager Were you surprised you won an award? What went through your mind? Yes I was surprised.

WOW! I didn’t realize I did anything worth recognition, relative to what others do.

Why do you feel it is important to be so active in WMCCAI? I believe in volunteering and getting involved. WMCCAI is vital to our industry and I like to be part of the planning for the events and getting to know others in the industry that I might not otherwise know. By being involved I’m vested in the success of the organization, not just my own, and that helps everyone be more successful.

What is the best advice you have ever received? What is the best you have ever given?

If you don’t know the answer to something, let them know you’ll get the answer – don’t try to fake it.

Professional Services for Commercial and Residential Properties

The weekends are yours – take time for you.

What was the most recent spontaneous thing you have done? How’d it turn out? Start looking for a new house! It’s looking promising, but a lot of cleaning and clearing is in my future.

What advice would you give to new WMCCAI members? Take advantage of every learning and networking opportunity, you never know when it will come in handy. Get involved, don’t just be a member in name.

Waste/Recycling Removal Carpet Cleaning Hard Surface Restore/Care Pressure Washing Bulk Trash Removal Roll-Off Can Service Hoarder Clean Up Garage Cleaning

AAB_Innov_Burkhammer_HorzQtrPg_120115.pdf 1 12/1/2015 5:46:30 PM

Graffiti Removal Snow Removal Storage Room Cleaning Trash Room Cleaning Handyman Service

Janitorial Contracts Serving MD, VA, and DC

800-315-3264 FEBRUARY 2017

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T S A P R U O S R A E Y 0 4 1970’S 1973

September Lincoln C. Cummings started CAI National with only 35 members.

1977 Margaret Helwig arranged for the original mailing address for the Chapter Office, which was located at 1200 18th Street, NW, Washington, DC. However, chapter business was conducted out of a spare office that CAI National had.

1977

1977

January Washington Metropolitan Chapter Community Associations Institute was incorporated.

The First Board of Directors: • B. William Smink* • G.V. Brenneman* • Florence Goldberg* • Beth Marcus • Richard North • Howard Goldklang • Steve Silcox • William West • Ronald Glass • Derek Thompson • Howard Orebaugh • Lincoln Perley • David Wolfe • James Pammel • Wayne Chasin (*indicates they signed the Articles of Incorporation)

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1977 The Chapter increased membership from 195 to 323 members. This was a 61% increase!

1977

September & October The Chapter won the monthly recruiting award from National.

1977

December Ron Kirby become Chapter President. He encouraged participation in the chapter.

Only four committees existed at the time.

• Programs (education) • Membership Services • Communications (Newsletter) • Membership

1979 The Chapter hosts their first Conference & Expo.

1984 WMCCAI hired our first official Executive Director, Carol Chance.

“True story...The Chapter didn’t have funds to pay her. Carol was told that she had to earn her compensation by increasing membership, programs, and sponsorships to generate enough income to pay her salary.

WMCCAI convinced her she could do it. And she did! She worked out of a spare office at CAI National since the Chapter only had a mailing address, not a physical address.”

1984

June “CADO C.A.T.” was one of the industry’s standard computer systems. It assisted with Condominium Association Accounting and “Word Processing.”

1978

January The Chapter will begin advising the membership of legal cases and issues that affect our local area.

1983

June David Regenbaum was the first member of WMCCAI to earn his PCAM Designation.

1980’S 1980 There were a number of rental apartments being converted to condominiums. Bob Diamond and Ron Kirby convinced the Chapter Board to risk the $300 in the bank to develop and host a seminar on proper conversions.

The Chapter yielded $6,500!

1988 Membership Dues started at $65!

1986

December The Chapter provides a 100 item checklist for ‘Selecting a New Management Company.’

1987

February Kenneth E. Chadwick, ESQ., Chairman of the Programs Committee emphasized the importance of personal liability when one accepts a position on their board of directors. “They have a fiduciary responsibility to act in the best interest of the community.”

FEBRUARY 2017

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1989

1993

January Recent tort reform legislation in various jurisdictions states that you can no longer sue the board of directors.

April • CAI goes green.

• There’s a call for training by homeowners leads to a library of instructional VCR Tapes!

• Executive Director Katherine McCabe resigns and Lisa Levine steps up!

1989

June Newsletter Headline reads ‘Special Feature Attraction’. It’s a guide to insurance, written to inform readers about what causes insurance rates to fluctuate.

1993

February Insurance Issues – Emergency Preparedness is becoming imperative to resolve major disaster claims.

1993 Joe Douglass is president of the Chapter by winning a coin toss over Jeff Van Grack after tying twice! Terms were longer then, so though not quite a year and a half, it was longer than a year.

1989

February The 10th Annual Conference & Expo was held at the Radisson Mark Plaza Hotel.

1990

1990’S

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Ken Chadwick is president. He laid the groundwork for the Virginia Legislative Coalition, which eventually became our current Virginia Legislative Action Committee. This came about after a legislation hearing in which two individual CAI chapters took different positions on the same bill.

1993

December Quorum article: Keeping stress at bay during the holidays can help overall cheerfulness.

Tips: FOLLOW YOUR AGENDA. USE TECHNOLOGY: Voicemail, answering and fax machines can be helpful tools.

1996

July Several local members were honored at the National Conference, including Jeff Van Grack for his work on recent amicus briefs prepared by CAI.

1997

October Electric vehicles start arriving.

BE PREPARED: Arrive early and give yourself plenty of time for traffic delays. DC traffic is a major factor.

1996

January Quorum continues to evolve with a redesign for this issue!

1995

March Nancy Jacobsen of Community PaperWorks was named Volunteer of the Month. Nancy wrote, “As a chapter volunteer, each of us has the opportunity to share our experiences, knowledge, and talents with others.”

1994

March Annual Conference & Expo is held at the D.C. Convention Center for the first time. More than 500 people attended, making it the biggest ever!

1995 During the presidency of Judy Burd Rosen, this year celebrated the 50th Anniversary of the end of World War II, and many of the exhibits at the Expo honored that theme! The Levitt Brothers began to create housing for all the soldiers returning home from war, and Levittown was known as the first “perfectly planned community in America.”

FEBRUARY 2017

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1998

January Before his term was complete, President Howard Goldklang helped to implement the first Jump Start January.

2000

2000

The Chapter logo changed dramatically along with National’s logo.

As Pia Trigiani takes office as president, she finds finances in disarray and the executive director steps down.

• A nationwide search is held (successfully) to find a new executive director: Dawn Thier Bauman is hired from Arizona.

1998 Under the leadership of Wil Washington, the Chapter got its first website!

2000

January The world didn’t end, nor did any power grid go dark – The world survived Y2K. • Board meetings were changed from 3-5 hour evening sessions to two hour late afternoon decision-making.

2000’S

December Quorum celebrates 25 years of community associations and change in the industry.

1998

November Quorum advances again with its first full color cover!

• Concern is starting to grow regarding Y2K.

1999 With John Manougian as president, the Chapter focuses on Prince Georges County who believed they were underserved.

• A big push was done to bring self-managed communities into the Chapter.

• The Annual Conference & Expo totally sold out!

16 | Quorum­

1999

2000

2005

The Chapter was awarded a $100,000 grant from the Virginia Common Interest Community Fund for the development and implementation of a training program for homeowners.

Under Brendan Bunn’s presidency, the current Chapter Partnership Program was established: Benefactors, Patrons, Supporters. This new program -- which was not initially favored by companies used to the prior approach -- allowed various levels of sponsorship for firms serving the industry and revenue increased immensely for the Chapter.

2005 2000 Turns out, website content has legal ramifications, i.e., right to use community name in domain, liability insurance, etc. Attorneys need to be consulted.

2003

May Condo sales are emerging with strength: there are now approximately 18,000 condos/ co-ops = 161% increase vs. single family homes increased 43% from 1997-2001.

January There was a change in the membership structure which came down from National.

Before, managers could be members through their management company meaning individual managers did not have to purchase a membership separately. With this change, all managers had to become individual members.

2000 The Chapter received several awards in 2000: • Award of Excellence for Public Affairs – CAI • Award of Excellence for Leadership – CAI • Award of Excellence for the Chapter’s ABC Educational Outreach Program – ASAE • Award of Excellence for the Chapter’s Community Involvement Efforts with the Ronald McDonald House and Hearts & Hammers - ASAE • Virginia Legislative Action Committee received the Legislative Action Committee of the Year from CAI

2001 - 2002 Katie Allardyce Chapman is president and focuses on implementing a Strategic Plan.

The plan sets the course for the next several years.

2002

2002

June Crystal Danielson is hired as the new Executive Director after Dawn Thier Bauman moves to National.

January President George W. Bush calls on Americans to donate 2 years in service to their neighbors and our Nation.

2002

December WMCCAI member Larry Gaffigan helps organize a relief fund for the sniper victims via the Victim’s Rights Foundation.

FEBRUARY 2017

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2005

February WMCCAI holds a fundraiser to help aid the Asia Tsunami survivors.

2011

January The first full-color issue of Quorum is printed!

2011 During the tenure of Allen Warren, manager luncheons are successfully re-introduced as part of our yearly educational offerings, where managers can earn educational credit while grabbing a bite to eat and sharing ideas with their peers.

2010

December Washington Metro Chapter is the largest chapter in the U.S. with 2,700 members!

2010 2006

Quorum magazine has another redesign!

January The industry is becoming more regulated and discussion of manager licensing increases.

2007 WMCCAI staff has outgrown the Annandale office and move to Falls Church. Ray Via graciously reviews the lease terms at no cost.

2010

November While incoming president Allen Warren was delivering his speech, the fire alarm goes off at the hotel. Everyone had to evacuate and all the dessert melted.

2009 Under advice from President Greg Minkoff, the Chapter purchases a new database and migrates everything to Microsoft Dynamics!

2008 Crystal Danielson Wallace recently resigned as CED and a new search finds Sarah Patterson.

2008

May In 1970, there’s an estimated 10,000 Community Associations in the U.S. By 2008, it has jumped to 300,000.

18 | Quorum­

2008 The Chapter finances are not in a positive position and staff is reduced to end the year in a positive financial situation.

2011

November Attendees at the Annual Dinner got their cars locked in the parking garage, including the new president, Theresa Melson.

2015 Donna Newman becomes president and focuses on implementing the new Strategic Plan.

2015

January Pam Wiles reports in Quorum that home prices were 30% less expensive than the pre-bubble years of 1985-2000.

2014 • Everyone really gets on board with the ALS Ice Bucket Challenge!

2011 Annual Awards Dinner

lanca A Night in Casab Nov. 12, 2011 6-11 p.m.

2015 Linc Cummings “retires” again – to focus more on CAI!

el Hilton Rockville Hot e 1750 Rockville Pik Rockville, Md. 2011 WMCCAI Annual Awards Dinner

1

2013 2011 Sarah Patterson named Chapter Executive Rising Star by National!

February • WMCCAI starts the Scholarship Program. All the funds come from members of the Outreach Committee.

• Matt Rankin is hired as the new Executive Director.

• The D.C. Mayor introduced legislation requiring condo associations to participate in mediation with delinquent owners prior to foreclosing.

• The Condominium Amendment Act of 2013 was passed and enacted.

2013

October Quorum reports on FEMA funding by those affected by Hurricane Sandy. National put together a Bill to make co-ops and condos eligible for the grants.

2012

January FHA, Freddie Mac, and Fannie Mae affect approximately 96% of the US mortgage Market.

Congress worked to restore more reasonable limits for FHA.

2012

December Sarah Patterson resigns as Executive Director.

FEBRUARY 2017

| 19

2015

May The Virginia Community Association Political Action Committee (VCA-PAC) is formed to help improve the image of associations and increase the influence among elected officials.

2015

July WMCCAI hits a major milestone – 3,000 members!

2016

March The Annual Conference & Expo sells out and welcomes more than 2,000 attendees!

M A R C H 1 2 , 2 01 6 R N CO N V E N T I O N C E N T E WA LT E R E . WAS H I N GTO

WAS H I N GTO N , D C

S FEAT URIN G 190 EXHIB ITOR IONS AND 15 EDUC ATIO N SESS

REGISTER O N L I N E AT C A I D C .O R G

2015

October WMCCAI is the first chapter given permission to teach CAI’s Business Partner Essentials in person!

2016 2015

December After the Business Essentials Class, 37 people are awarded the designation!

With a new strategic plan and multiple task forces in plan, the new president, Jeremy Tucker, focuses on finally upgrading the website. What was thought to perhaps be a redesign becomes a complete overhaul!

2015

December Conference & Expo ups the game with a new, improved online registration system. No more crazy long lines like before!

2016

January The Bill from Montgomery County’s is CCOC requiring board member training goes into effect.

20 | Quorum­

2016

May • A whopping 32 Chapter members have earned their PCAM just in the past year.

• The Chapter is given the Member Services Award from National for the new Business Partner Essentials Class.

• We also win Best Net Retention – holding at 90%.

2016

June Drones have become so commonplace, there’s now concern about use and privacy – multiple publications are running articles regarding the law and risk to National Security.

JUNE 2016 Community Associations Institute Washington Metropolitan Chapter

A Magazine for Community Association

Volunteer Leaders, Professional Managers

TECHNOLOGY

and Business Partners

ALSO IN THIS ISSUE

Drones: It May Be Time to Consider A Flight Plan CAI’s Public Policy on Telecommunications ... and more!

2016

2016

June The Chapter hosts its first-ever PCAM cruise!

July President Obama signs the Housing Opportunity Through Modernization Act of 2016 – making lending easier in the condo market.

2016

September The Chapter debuts a Manager Breakfast with a business showcase. Tables sell so quickly there’s a waitlist.

2017 January Here We Are – 40 years later. Happy Anniversary!

FEBRUARY 2017

Community Associations Institute Washington Metropolitan Chapter

tion Volunteer Leaders, Professional

A Magazine for Community Associa

Managers and Business Partners

ALSO IN THIS ISSUE

___ ________________________ Future What’s in Our ______ _________ ____________ 2017 Conference & Expo Exhibitors ___ ________________________ And more!

FEBRUARY 2017

| 21

By Nicole Williams, ESQ. Nicole is an attorney with the law office of Rees Broome, PC, where she represents condominium and homeowner associations located in Maryland, Virginia, and D.C. She was named a Rising Star in 2013 and received the Chapter Appreciation Award in 2015. Nicole currently serves as the Co-chair of the Quorum Editorial Committee.

WMCCAI HALL OF FAME I

love the Annual Dinner that the Chapter does every year. It is great to see so many friends and colleagues all dressed up and having a good time. At the Annual Dinner, several awards are given out such as the Rising Star Award, Committee Chair of the Year, and the President’s Award. However, there is one award that I think is the most prestigious of all of the awards, the Hall of Fame Award.

There have been approximately 48 individuals inducted into the Chapter’s Hall of Fame.

If you’ve ever been to the Chapter office you might have noticed the Hall of Fame plaques on the wall. Many names on the wall are still active with the Chapter, some have retired or moved on, and sadly some are no longer with us.

So who are these folks who have been placed in such high esteem by the Chapter over the last 40 years? A number of them are past chapter presidents like Wil Washington, Theresa Melson, Pete Mechak, and John Rhodes. However, serving as a chapter president is not prerequisite for getting inducted into the Hall of Fame. According to the Chapter’s Policies and Procedures, the Hall of Fame Award is presented, upon recommendation by the Executive Committee, to Chapter members who have provided continuous, dedicated service to the Chapter for a minimum of 10 years.

We reached out to some previous Hall of

22 | Quorum­

Famers to find out why they were so awesome. First, there is the group of Hall of Famers that make up the inaugural class which was in the mid-1980’s. Some of the initial inductees were Ronald Kirby, Howard Goldklang, Rick Leeds, David Mercer, and B. William Smink. Ironically, most of the members of the Hall of Fame have served as a member of the Board of Directors. Yet just serving on the Board is not enough to make one a member of the “Hall of Fame.”

Some of our Hall of Fame members: Joe Douglass was inducted for not only his service on the Board of Directors but also for serving as Chapter President in 1992-1993.

He served on the Maryland and District of Columbia Legislative Committees, wrote articles for Quorum, and volunteered his time to teach classes on behalf of the Chapter.

Staci Gelfound was inducted to the Hall of Fame in 2010. She first joined the chapter in 1992. Staci served on the task force that created the Chapter’s Benefactor Program. She was member of the Manager committee, the HOA-POA committee, the Education Training task force committee, the Membership committee, and served as a Council Chair. In 2001 she was elected to the Board and served as Secretary and then later President.

Michael Nagle, who has now moved to sunny Arizona, was inducted in the early 1990’s.

He was awarded Volunteer of the Year several times and worked on getting the Chapter’s 501(c) (3) status submitted and approved. He regularly taught the Board Training course formerly known as the “ABCs” or the “Essentials” Course. He has written for Quorum and taught other classes for the Chapter.

John Manougian was inducted into the Hall of Fame in 1993. John has been a member since 1980 and has served in various capacities for the Chapter. He has written time and time again for Quorum and taught a number of classes. In fact, he taught so much that he was awarded Educator of the Year in 1991 by the Chapter. John served on the Board of Directors, later becoming Vice President, then President of the Chapter. He was a member of the Strategic Planning Committee in 2000 and served on the District of Columbia Legislative Committee.

Brendan Bunn is also a former Chapter President. He was inducted into the Hall of Fame in 2007. Brendan has taught on numerous occasions at the annual Conference and Expo. He has served as Secretary, Vice President, and President of the Board of Directors Rick Leeds is one of the founders of the Chapter and one of the very early board members. During his time on the Board, the Chapter hired its first Executive Director, Carol Chance. He is a former President of the Chapter and always takes an active role in recruiting new members.

Doug Henken was inducted in 2013 to the Hall of Fame. He served two terms on the Board of Directors. He has served on the Membership Committee, the Education Committee, the Marketing Committee, and the task force on developing a web-based e-learning course for association leaders.

Doug has taught a number of classes and has always helped out when asked.

Petrine Squires was inducted into the Hall of Fame in 2004. She served on the Education Committee and the Conference & Expo Committee based on the advice of Howard Goldklang. She served as co-chair for the Conference and Expo Committee for a

number of years and was awarded Chairman of the year in 1996.

Howard Goldklang was one of the first inductees and served as the Chapter’s first treasurer. He was elected President in 1997 and focused on increasing the size and scope of the annual Conference and Expo.

During his term, we began Jump Start January in 1998. He also takes an active role in recruiting new members to the chapter and as Petrine can testify to, will give you advice on how to best serve the chapter.

Peggy Zandler remembers when the chapter meetings were held at the West Park Hotel in Tysons Corner. She was inducted into the Hall of Fame in 2000. Her service includes the Virginia Legislative Committee, the Education Committee, and the Annual Dinner Committee as a member and chair. She has help to grow the chapter from a small grass roots organization to where we are today.

Judy Rosen is a member of the Hall of Fame and a former chapter President. Over the years she has been committed to actively recruiting new members into the chapter. She jokes and says that she was inducted because of her competitiveness with the New Jersey Chapter! However, I think it was because of her years of service and support of the chapter.

One of our newer inductees is Arthur Dubin. Arthur’s induction into the Chapter’s Hall of Fame in 2015 is well deserved. Arthur has been a member of CAI since 1976 (yep, since the beginning). He is a previous member of the Board of Directors. He helped the chapter find its current location and has written time and time again for Quorum. Arthur has taught many courses on behalf of the Chapter including running the manager’s forum for a number of years in the 1980’s. He even did a course with David Mercer and Craig Wilson on how to manage stress. I think we might need to bring that class back!

As you can see it takes a lot of hard work and dedication to get inducted into the Hall of Fame. We are lucky as a chapter to have so many people who have dedicated their free time to help the chapter grow to where we are today.

WMCCAI HALL OF FAME JAMES AHLBERG, CPA STEPHEN BERLIN, CMCA BRENDAN BUNN, ESQ., CCAL JAMES M. CACHINE, AMS, PCAM KEVIN CAVANAUGH, CPA KENNETH E. CHADWICK, ESQ., CCAL KATIE ALLARDYCE CHAPMAN, AMS, PCAM LINCOLN CUMMINGS ROBERT M. DIAMOND, ESQ., CCAL RAYMOND J. DIAZ, ESQ., CCAL JOSEPH D. DOUGLASS, ESQ., CCAL ARTHUR DUBIN, CMCA, PCAM STACI GELFOUND, AMS, PCAM HOWARD GOLDKLANG, CPA, MBA BYRON HANKE DANIEL HAYES DOUGLAS HENKEN, CIRMS ARTHUR HIBAN, PCAM RONALD P. KIRBY, RS RICHARD J. LEEDS, CMCA JOHN MANOUGIAN WILLIAM A. MARR, ESQ. WILLIAM B. MASON JR., ESQ., CCAL PETE MECHAK, PCAM CHRISTIAAN P. MELSON, AMS, PCAM THERESA MELSON, AMS, PCAM, CIRMS DAVID S. MERCER, ESQ., CCAL PETER B. MILLER, RS S. HAYDEN MILLER, CMCA, PCAM NEIL MORELAND P. MICHAEL NAGLE, ESQ., CCAL WILLIAM P. “RIP” NORMAN, PCAM PAUL ORLANDO, CMCA, LSM, PCAM JOAN A. OWEN, CMCA, PCAM JAMES PALMER JOHN A. RHODES, PCAM WILLIAM RHOTEN, CPM, PCAM JUDY A. BURD ROSEN, CMCA, AMS, PCAM STEVE SKALET, ESQ. B. WILLIAM SMINK, ESQ. PETRINE SQUIRES, PCAM C. WILLIAM TAYLER, ESQ. LUCIA ANNA “PIA” TRIGIANI, ESQ., CCAL JEFFREY VAN GRACK, ESQ., CCAL WILBERT WASHINGTON II, ESQ., CCAL LEESA N. WEISS THOMAS WILLIS, AMS, PCAM PEGGY ZANDLER, CMCA

FEBRUARY 2017

| 23

By Bruce Easmunt, ESQ. Bruce is a senior associate in the law firm of Chadwick, Washington, Moriarty, Elmore & Bunn, P.C., and the current Chapter President. He has authored articles in Quorum, presented at CAI education seminars, and chaired the WMCCAI Outreach Committee. Bruce was awarded the WMCCAI Rising Star in 2011, Committee Chair of the Year in 2012, and Educator of the Year in 2015.

2

017 is especially significant, as it is the 40th anniversary of WMCCAI. As I stated in my inaugural President’s message of Quorum, 40 years ago, the founders of WMCCAI set out to create an organization that would exist to serve common interest communities and their integral volunteers. WMCCAI has grown substantially from its modest beginnings, but the Chapter’s goals and values remain the same. Today, as the largest chapter of Community Associations Institute, WMCCAI continues to proudly serve common interest communities by providing industry leading advocacy, education, and resources to their volunteers, managers, and business partners. But what is in store for WMCCAI in 2017 and in the years beyond?

First, 2017 will be a year of gratitude for the Chapter, ensuring that those who have given their time or financial support realize WMCCCAI’s appreciation for those efforts.

Throughout 2017, WMCCAI will celebrate its past successes, as well as its supporters and volunteers for their contributions over the past 40 years, ultimately culminating in

24 | Quorum­

a formal celebration of the Chapter’s 40th Anniversary at the 2017 Annual Awards Dinner.

2017 will be a year of growth. Although the Chapter recently achieved just over 3,000 members, we aim to ensure that our membership continues to grow. The Chapter’s leadership continues to work toward expanding and increasing the value of WMCCAI membership by actively encouraging new and exciting ideas for our educational offerings and resources, as well as our networking events.

While this may not seem on its face to be a significant change, the lease extension will include a turnkey renovation of the entire headquarters office space.

2017 will also be a year of change. With the recent announcement of Matt Rankin’s departure from the Chapter, we will be conducting a search for a new Executive Director. A task force has been appointed and the search is currently underway. We are optimistic about this process and the opportunity it provides.

Plans to fully renovate and modernize the office space are anticipated to begin shortly after this year’s Conference and Expo, and should be finalized just a few short months after. One of the most significant and exciting changes to WMCCAI’s headquarters will be an expansion of our conference facilities. Once the renovation is complete, the Chapter will be able to host educational and networking events on-site, both easing the strain on the Chapter’s budget, as well as staff resources.

The board also recently approved a lease extension to extend the Chapter’s headquarters current lease for an additional 10 years.

In addition, 2017 will see the launch of the Chapter’s newest website redesign. In 1998, under Wil Washington’s leadership, WMC-

CAI launched its first website. Nearly 20 years later, the website has been fully overhauled to better meet the informational demands of the 21st century and to improve the experience of our website’s users.

In 2018, WMCCAI will host the CAI National Conference, here in Washington, D.C. This will be an incredible opportunity for WMCCAI to highlight its successes to all of CAI, and to assist in improving our fellow Chapters’ efforts in promoting our shared values around the globe.

In the coming years, it is my hope that WMCCAI’s leadership will continue to work toward WMCCAI’s vision as adopted by the Board in 2015, to be recognized as the leading resource for community associations and business partners.

The future for our Chapter is bright. I look forward to 40 more years of success for WMCCAI and to continuing my dedication to the Chapter for many years to come.

I invite you to do the same!

FEBRUARY 2017

| 25

2017

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By Jennifer Bennett, CMCA, AMS, PCAM Jennifer is a community manager with Barkan Management, LLC, AAMC, where she’s been since 2013. She has over 11 years of community management experience and currently manages associations in Maryland and Virginia. Jennifer received a Rising Star award in 2014. She served as the C&E Co-Chair from 2014 until 2016 and is now the Education Council Chair.

Celebrating 40 Years of Successes!

Washington Metro Chapter is celebrating 40 years of serving the needs of owners, managers, and business partners, and the Conference & Expo Committee has pulled out all the stops to make the 2017 Conference & Expo the biggest and best yet!

Successes of 2016, such as the simplified selfcheck-in, are being brought back to continue giving attendees what they expect from CAI’s largest conference. The committee worked hard to address attendee concerns regarding educational sessions and navigating the expo hall. A modified schedule was created to allow over two hours of dedicated expo hall time without educational events running concurrently. And you’ll need those two hours if you want to meet with the more than 200 exhibitors on the expo floor!

Other changes in 2017 include adding another row of exhibitors to meet the demand of those who want to be part of the show.

Committee members have been busy reaching out to business partners who provide services attendees want to see more of, so expect to see some new companies in 2017.

34 | Quorum­

Attendees will also notice a new layout on the exhibit hall layout and free Wi-Fi. If you download the improved mobile app, you will be able to navigate the exhibit hall floor with ease and receive reminders of educational sessions and prize notifications.

Money Booth Mania and the $2,500 Grand Prize giveaway are back!

How can you have a celebration without some fantastic prizes? You can’t! And money seems to be the one prize everyone agrees on so Money Booth Mania and the $2,500 Grand Prize giveaway are back! All attendees, except exhibitors, are eligible for the Money Booth Mania and the Grand Prize.

Don’t forget to complete your Money Booth Mania card (found inside your resource guide) and turn it into the Chapter booth prior to the drawings. Eight lucky attendees will get one minute to grab as much cash as they can. One very lucky attendee will walk away as the Grand Prize winner.

Educational sessions will cover all areas of community living, management of association resources, and continuing to adapt to an ever-changing environment. It will be hard to select just three to attend but you will gain a wealth of knowledge from each session you attend.

One success of the 2016 Conference & Expo was breaking the previous attendance record and crossing the 2,000 attendee marker. We are confident a new record will be set in 2017 and want you to be a part of this wonderful event. So if you are ready to celebrate all of your successes, go online now at www.caidc.org to register (to attend or exhibit) or call/email the chapter office.

Sign up now!

Chapter Office: 703-750-3644 Events@caidc.org www.caidc.com

Budgets & reserve studies Your guide to success free class Are you planning for long-term association success? Do you need guidance on how to succeed in this endeavor? WMCCAI has the key to your success. Join our experts to learn how to develop funding plans for future repair and replacement of common area components, and grow your understanding of capital and operations budgeting.

Learning Objectives: ¾ ¾

Understand the theory behind preparation and components of an RS Understand the difference between operations and capital

¾ ¾

Know how capital is treated for financial purposes Manage capital budgets in a systematic manner

Our experts Michelle Baldry, Northeast Executive Director, Reserve Advisors, Inc., and Richard Kuziomko, CMCA, AMS, PCAM, Associa-Community Management Corporation, AAMC, will lead you in learning and discussion on these valuable topics.

WHEN

Tuesday, March 21, 2017 6 — 9 p.m.

Registration opens at 5:30 p.m.

WHERE

Lionsgate Condominiums 7710 Woodmont Avenue Bethesda, MD 20814

WHO

This program will benefit Homeowners and Business Managers

CREDITS

This program is worth (3) credit hours

HOW

Visit www.caidc.org to register

SPONSORS Chancellor | Purofirst of Metropolitan Washington Dean | Windows Plus, LLC Professor | Lerch, Early & Brewer, Chartered Professor | National Cooperative Bank

7600 Leesburg Pike, Suite 100 West

E-mail: education@caidc.org

Falls Church, VA 22043

Web: www.caidc.org

T: 703.750.3644

F: 703.941.1740

FEBRUARY 2017

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Directory and Classifieds ASPHALT PAVING/MAINTENANCE/REPAIR

Espina Paving Inc. 15441 Farm Creek Drive Woodbridge, VA 2191 Serving: MD, DC, VA

F: (703) 491-9101 T: (703) 491-9100

info@espinapaving.com

O’Leary Asphalt, Inc. 9629 Doctor Perry Road Ijamsville, MD 21754

OLearyAsphalt.com T: (301) 948-0010 F: (301) 874-8505

BANKING AND FINANCIAL SERVICES

Alliance Association Bank T: (703) 856-7463 Direct Tracy Burkhammer tburkhammer@AllianceAssociationBank.com

Community Association Banking/CondoCerts Mutual of Omaha Bank Noni Roan T: (301) 639-5503 Noni.Roan@mutualofomahabank.com Xenith Bank T: (703) 966-5962 Funding your next project is easy with Xenith Bank’s experienced bankers on your team every step of the way!

Tom Durrer tdurrer@Xenithbank.com ENGINEERS

LAUNDRY ROOM EQUIPMENT

Caldwell & Gregory, Inc. Your Commercial Laundry Professionals 129 Broad Street Road Manakin-Sabot, VA 23103

T: (804) 784-6100 F: (804) 784-7418

MANAGEMENT SERVICES

Associa-Community Management Corporation, AAMC 4840 Westfields Blvd., Suite 300 T: (703) 631-7200 Chantilly, VA 20151 F: (703) 631-9786 11300 Rockville Pike, Suite 907 T: (301) 692-1700 Rockville, MD 20852 F: (240) 221-0443 Nick Mazzarella, mba, cmca, pcam, lsm NMazzarella@cmc-management.com Barkan Management Company, Inc 8229 Boon Blvd., Suite 760 Tyson Corner, VA 22182 Michael Feltenberger, cmca, ams, pcam

T: (703) 388-1005 F: (703) 388-1006

Capitol Management Corporation 12011 Lee-Jackson Highway, Suite 350 T: (703) 934-5200 Fairfax, VA 22033 F: (703) 934-8808 L. Peyton Harris Jr., cmca, cpm lph@capitolmanagementcorp.net CFM Management Services, AAMC Suite 100, 5250 Cherokee Ave. T: (703) 941-0818 Alexandria, VA 22314 F: (703) 941-0816 Christiaan Melson, ams, pcam c­­­­­­­­melson@cfmmanagement.com

ETC Engineering and Technical Consultants Inc. Water intrusion, roofing, exteriors, windows, balconies, property studies, structural & architectural services www.etc-web.com T: (703) 450-6220 Mindy Maronic mindy@etc-web.com

Comsource Management, Inc. AAMC www.comsource.com 3414 Morningwood Drive T: 301-924-7355 Olney, Maryland 20832 F: 301-924-7340 Tony Martella, cmca, ams, pcam tmartella@comsource.com

Falcon Engineering, Architecture + Energy Consultants 7361 Calhoun Place, Suite 325 Rockville, MD 20855 www.falconengineering.com T: (240) 328-1095 Stew Willis info@falconengineering.com

FirstService Residential DC Metro LLC, AAMC 11351 Random Hills Road, Suite 500 T: (703) 385-1133 Fairfax, VA 22020 Robert Teeling robert.teeling@fsresidential.com

JANITORIAL

Clean Advantage Corporation 4000 Pen Belt Place District Heights, MD 20747 www.cleanadv.com

36 | Quorum­

T: (800) 315-3264 F: (301) 595-3331

info@cleanadv.com

KPA Management, AAMC 6402 Arlington Blvd., Suite 700 Falls Church, VA 22042

www.kpamgmt.com T: (703) 532-5005 F: (703) 532-5098

Legum & Norman, Inc., AAMC 3130 Fairview Park Drive, Suite 200 T: (703) 600-6000 Falls Church, VA 22042 Direct: (703) 970-8811 John Rhodes jrhodes@legumnorman.com

Select Community Services 4840 Westfields Blvd., Suite 160 T: (703) 631-2003 Chantilly, VA 20153 F: (703) 631-5380 John Tsitos, cmca, ams jtsitos@scs-management.com Nick Mazzarella, mba, cmca, pcam, lsm nmazzarella@cmc-management.com Sentry Management www.sentrymgt.com 6395 Little River Turnpike T: (703) 642-3246, ext. 203 Alexandria, VA 22312 F: (703) 891-2378 Dave Ciccarelli, ams, pcam dciccarelli@sentrymgt.com Sequoia Management Company Inc., AAMC 13998 Parkeast Circle www.sequoiamanagement.com Chantilly, VA 20151-2283 T: (703) 803-9641 Craig Courtney, pcam ccourtney@sequoiamgmt.com Vista Management Co. Inc., AMO 1131 University Blvd. West, Suite 101 Silver Spring, MD 20902 T: (301) 649-2700 www.vistacares.com F: (301) 649-3560 L. Scott Wertlieb, esq. vistacares@aol.com Zalco Realty Inc., AAMC, AMO 8701 Georgia Ave., Ste. 300 Silver Spring, MD 20910 Arthur Dubin,cmca, pcam, cpm Z.J. Chelec, cpm

www.zalco.com

T: (301) 495-6600

adubin@zalco.com zchelec@zalco.com

PAINTING SERVICES AND RETAILERS

Capital Painting Co. www.capitalpainting.net 5520 Oakwood Road T: (703) 313-0013 Alexandria, VA 22310 F: (703) 922-1826 George Tsentas george@capitalpainting.net NOVA Painting Company www.NOVAPAINTING.com 22831 Silverbrook Center Drive #150 mark@novapainting.com Sterling, VA 20166 T: (703) 401-2000 Painting/Drywall/Carpentry Serving DC/VA/MD Ploutis Painting & Contracting Co., Inc. T: (703) 360-0205 8365 Richmond Hwy F: (703) 360-5439 Alexandria, VA 22309 info@ploutispainting.com Stella Ploutis www.ploutispainting.com Reston Painting & Contracting 619 Carlisle Drive Herndon, VA 20170 David Hamilton

T: (703) 904-1702 F: (703) 904-0248

dave@restonpaint.com

Williams Professional Painting 110 S. Floyd Street VA: (703) 768-8143 Alexandria, Virginia 22304 DC: (202) 751-2026 williamsprofessionalpainting.com Rick Williams Rick@williamsprofessionalpainting.com

­­I NDEX TO ADVERTISERS A Alliance Association Bank...............................................................................................................11 Associa-Community Management Corporation, AAMC....................................................................31 B Barkan Management Company, Inc...............................................................................................32 C Caldwell & Gregory.........................................................................................................................31 Capital Painting Co.........................................................................................................................33 CertaPro Painters of Loudoun.........................................................................................................28 Clean Advantage Corporation..........................................................................................................11 Cowie & Mott. P.A...........................................................................................................................38 D DoodyCalls.....................................................................................................................................28 PET WASTE REMOVAL

F DoodyCalls Pet waste management solutions and services 13923 A Willard Road Chantilly, VA 20151 T: (800) DoodyCalls (366-3922) www.DoodyCalls.com RESERVE SERVICES

PM+ (Specializing in Reserve Studies Since 1990) A Veteran Owned Company T: (703) 803-8436 www.pmplusreserves.com Ben Ginnetti, pra, rs, p.e. pmplusreserves@cox.net RESTORATION SERVICES

Titan Restoration Co Warrenton, VA www.titanrestoration.com Anita Puckett

T: (540) 349-1503 F: (540) 349-1512

apuckett@titanrestoration.com

ROOFING

TWC Services LLC 6700-M Springfield Center Drive Springfield, VA 22150 Linda Walker

Exterior Building Services T: (703) 971-6016 F: (703) 971-4161 info@twcserv.com

Falcon Engineering, Architecture & Energy Consulting....................................................................27 FirstService Residential, AAMC.........................................................................................................2 K Kastle Systems International...........................................................................................................38 L Legum & Norman, Inc., AAMC.......................................................................................................27 M Miller-Dodson Associates................................................................................................................38 Mutual of Omaha Bank...................................................................................................................33 N NOVA Painting Company................................................................................................................40 O O’Leary Asphalt, Inc........................................................................................................................29 P Ploutis Painting & Contracting Co., Inc............................................................................................39 R

WINDOWS & DOORS

Windows Plus, LLC 14230 Sullyfield Circle, Suite F T: (703)956-6172 Chantilly, VA 20151-1660 F: (703)956-6744 Kimberly Wayland kknight@windowspls.com

RBC Wealth Management..............................................................................................................33 Reston Painting Company................................................................................................................2 S Sentry Management, Inc.................................................................................................................38 T Titan Restoration Company.............................................................................................................39 TWC Services, LLC..........................................................................................................................33 W Williams Professional Painting.........................................................................................................32 Windows Plus, LLC...........................................................................................................................4 X Xenith Bank....................................................................................................................................29

FEBRUARY 2017

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Reserves on your mind?

Just kick back Reserves on 44 YEARS • OVER 100,000 KASTLE-SECURED SITES • and relax!

Reserves on 2,000,000 USE KASTLE EVERYDAY yourReserves mind? on your mind?

Justyour kickmind?

Just Just kick backback andkick back and and relax! relax! relax!

Worry free: often free: a astate often Worry state not often WorryWorry free: afree: state notnot often associated with reserves. associated with capital reserves. associated with capital reserves. associated with capital reserves.

THE LEADER IN MANAGED SECURITY

over years, Miller+Dodson Associates has been partnering For over 3030 years, Miller+Dodson Associates has been partnering with Community ForFor over 30 years, Miller+Dodson Associates has been partnering with

leaders to promote Financially Sustainable Communities.

Our accurate withAssociation Community Managers to promote Financially Sustainable For overCommunity 30Association years, Miller+Dodson Associates has been Sustainable partnering withand leaders to promote Financially Communieasy-to-understandOur Reserve Studiesand andeasy-to-understand practical Strategic Funding Plans provide you Communities. accurate Reserve Studies ties.

Our accurate and easy-to-understand Reserve Studies and practical Community Association leaders to promote Financially Sustainable Communiwith the tools that you need to make informed and educated decisions. Our team of industry and practical Strategic Funding Plans make your job easier.

Our team Strategic Funding Plans provide you with the tools that you need to make experts provides the technical support that you need to achieve yourand community’s goals.

As the #1 security company in Washington, D.C., Kastle ties. Our accurate and easy-to-understand Reserve Studies practical of industry expertsdecisions. provides the technical that you need to and educated Our team of support industry experts provides Funding Plans provide you Associates with the tools that yousustainability. need to make the Systems specializes in managed security solutions. For your Strategicinformed Contact Miller+Dodson for a no-obligation quote: guide your clients’ toward their goal of financial technical support that you need to achieve your community’s goals.

Our team ofmillerdodson.com industry experts provides the 800.850.2835 access control, video and fire & life safety, count on KASTLE!informed and educated decisions.

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Contact Miller+Dodson for a no-obligation quote: for a no-obligation quote: 800.850.2835 Contact Miller+Dodson Associates 800.850.2835 millerdodson.com WWW.KASTLE.COM 855.1.KASTLE for a no-obligation quote: millerdodson.com

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A

HIGHER LEVEL of ATTENTION

to Your Association “My job is to help your board balance keeping down operating costs while maintaining property values and improving quality of life for homeowners. We have a strong community presence, independent advising and full transparency. ” – Katie, Sentry Manager

6395 Little River Turnpike Alexandria, VA 22312 (703) 642-3246 northernvirginia.sentrymgt.com 602 S. King Street, Suite 400 Leesburg, VA 20175 (540) 751-1888 loudoun.sentrymgt.com

38 | Quorum­

Get Ahead of The Game Has the harsh winter wreaked havoc for your building? Created layers of damaging salt and ice melt products?

Created new or increased freeze/thaw cracks in your masonry or concrete building components?

Call Titan to schedule your comprehensive building inspection today.

540-349-1503 Waterproofing

Masonry Repairs

Caulking

Window Glazing

Expansion Joints

Wood Replacement

Stone Repairs

Pressure Washing

Exterior Painting

Specialty Coatings

Brick/Block Replacement

Window/Door Replacement

Concrete Repair/Replacement

Paver Installation/Repair

Balcony/Plaza Deck Restoration

Roofing Maintenance, Repair and Replacement

FEBRUARY 2017

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CHAPTER BENEFACTORS

C

PRESORT STANDARD US POSTAGE PAID WASHINGTON, DC # 3070

WMCCAI 7600 Leesburg Pike Suite 100 West Falls Church, VA 22043 www.caidc.org (703) 750-3644

OUR MISSION To optimize the operations of Community Associations and foster value for our business partners.

Where Quality

and Customer Service Come First…

Free Estimates

703-401-2000 novapainting.com mark@novapainting.com

Northern Virginia’s Finest

• Interior/Exterior Painting • Uniformed Professional Painters • Pressure

• Fully

• Carpentry

Cleaning Services • Drywall Repairs • Daily Job Cleanup

• 30 Years

Licensed / Insured of Experience • Warranty on All Projects • 100% Customer Satisfaction

Serving VA/DC/MD