Training and Development Test Preparation
Course Introduction
This course explores the principles and practices of employee training and development within organizations. Students will examine the process of assessing training needs, designing effective training programs, implementing learning strategies, and evaluating outcomes. Emphasis is placed on adult learning theories, the role of technology in training, and strategies for career development. The course also covers measuring return on investment (ROI) in training and aligning training initiatives with organizational goals to enhance performance and growth.
Recommended Textbook
Industrial Organizational Psychology 5th Edition by Paul Levy
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14 Chapters
1668 Verified Questions
1668 Flashcards
Source URL: https://quizplus.com/study-set/3130 Page 2
Chapter 1: Io Psychology: Then and Now
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98 Verified Questions
98 Flashcards
Source URL: https://quizplus.com/quiz/62033
Sample Questions
Q1) Identify and explain two current trends in I/O psychology.
Answer: Globalization and the virtual workplace are related issues in that the workplace now spans countries and cultures, so organizations need to understand how to deal with teams that are not able to meet regularly in-person. Internet-based recruitment and selection are also important areas, both in terms of attracting competitive employees and in navigating potential lawsuits that can be outcomes of these techniques. Innovation and creativity are needed in the workplace because situations and customers can change requirements very quickly. There is more focus on developing and coaching in the workplace because companies want to retain top talent. Focusing on health and work-life balance are major challenges for I/O psychologists. Finally, the use of social media platforms is a growing trend in I/O psychology.
Q2) What employment settings do the smallest percentage (4%) of I/O psychologists work in?
A)universities
B)private organizations
C)non-profit organizations
D)consulting firms
Answer: C
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Page 3
Chapter 2: Research Methods in Io Psychology
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62027
Sample Questions
Q1) Ting believes that if you die in a dream you will also die in real life. Karen points out that if someone dies in his or her sleep we could never find out what happened in the dream. Thus, there is no way to demonstrate support for Ting's theory. His theory lacks: A)precision.
B)parsimony.
C)testability.
D)determinism.
Answer: C
Q2) Describe two prominent ways researchers can assess the reliability of a scale.
Answer: Split-half reliability and Cronbach's alpha.
Q3) Describe two ways in which I/O psychologists can control for extraneous variables in research.
Answer: Holding extraneous variables constant. Manipulating different levels of extraneous variables. Using statistical control.
Q4) How are experimental methods of research different from other research methods?
Answer: They use random assignment, and they manipulate variables. These techniques allow us to draw causal inferences.
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4
Chapter 3: Job Analysis
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/62026
Sample Questions
Q1) Describe the steps involved in conducting the point system to job evaluation.
Answer: SMEs use a job analysis to identify compensable factors. Each job is assigned points by a compensation committee. The points assigned to each job are summed across the factors to arrive at a total score. These points are used to assign wages.
Q2) What is the difference between a job analysis and competency modeling?
Answer: Competency modeling is broader in focus and tries to build a framework about the KSAOs that are relevant for an organization as a whole.
Q3) According to the terminology presented in the textbook, which list presents the terms from the smallest and most specific to the largest and most general?
A)task, element, position, job
B)task, element, job, position
C)element, task, position, job
D)element, task, job, position
Answer: C
Q4) How would one conduct a job analysis using the Functional Job Analysis approach?
Answer: Data about what tasks a worker does and how he or she does it are obtained, and rated with regard to people, data, and things.
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Page 5
Chapter 4: Criterion Measurement
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62025
Sample Questions
Q1) According to Campbell, which of the three dimensions of performance are necessary components of every job?
A)demonstrating job-specific task proficiency, demonstrating effort, and maintaining personal discipline
B)demonstrating proficiency in written and oral communication tasks, maintaining personal discipline, and supervision
C)demonstrating proficiency in written and oral communication tasks, facilitating peer and team performance, and demonstrating effort
D)demonstrating effort, management/administration, and maintaining personal discipline
Q2) Research has demonstrated that an employee who has strong performance in the first six months on the job may not have very strong performance for the next six months on the job. This finding supports the existence of:
A)composite performance.
B)incremental performance.
C)unidimensional performance.
D)dynamic performance.
Q3) What exactly is meant by the "criterion problem"?
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Chapter 5: Performance Appraisal
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121 Verified Questions
121 Flashcards
Source URL: https://quizplus.com/quiz/62024
Sample Questions
Q1) Kaia is often very busy at work. When she sees her employees engaging in good performance behaviors, she becomes distracted before she can commit this information into her long-term memory. Kaia has had difficulty in the cognitive processing stage known as:
A)observation.
B)encoding.
C)integration.
D)retrieval.
Q2) Which rating format involves a lengthy development procedure and results in a scale with behavioral descriptions as anchors along a scale?
A)CARS
B)behaviorally anchored rating scales (BARS)
C)checklists
D)forced distribution
Q3) What is the due process metaphor view of performance appraisal and what components make up this view?
Q4) Do employee reactions to performance appraisal matter? What might an organization do to improve employee reactions to appraisals?
Q5) What are the components of a performance management system?
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Chapter 6: Predictors
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122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/62023
Sample Questions
Q1) During an assessment center, an applicant must pretend to be a manager in a cosmetics company. She joins five other applicants in a conference room, and together, they learn that one of their makeup products is defective, and they must solve the problem. What assessment center exercise is MOST LIKELY being described here?
A)a leaderless group discussion
B)an in-basket
C)a case study
D)an interview
Q2) What is the current debate in the research literature on faking?
Q3) Which two tools should one use in the selection process at a company? Why?
Q4) A(n) _____ requests historical information such as educational background, work experience, job-relevant experience, and the names and addresses of previous employers.
A)in-basket
B)application blank
C)work sample
D)individual test
Q5) Compare and contrast situational interview questions and behavioral description interview questions, and provide an example of each.
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Chapter 7: Selection Decisions and Personnel Law
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62022
Sample Questions
Q1) A selection tool that has poor decision accuracy and is also expensive would MOST likely also have:
A)low utility.
B)high utility.
C)a high level of hits.
D)a low level of misses.
Q2) The ADEA protects only employees who are:
A)age 60 or older.
B)age 40 or older.
C)disabled.
D)from another country.
Q3) Which of these represents the BEST approach for choosing tests to use in a selection battery?
A)a minimal correlation between tests that each have unique predictive value
B)a minimal correlation between tests that each have low r<sup>2</sup> values
C)a maximal correlation between tests that have highly overlapping predictive value
D)a maximal correlation between tests and low multiple R
Q4) What are two major ways in which concurrent validation differs from predictive validation?
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Chapter 8: Training and Development
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119 Verified Questions
119 Flashcards
Source URL: https://quizplus.com/quiz/62021
Sample Questions
Q1) Which of these are the general categories of learning?
A)task, person, and organizational
B)emotional, physical, and cognitive
C)on-the-job, off-the-job, and self-directed
D)cognitive, psychomotor, and social
Q2) Ramona is interested in determining what behaviors and duties her employees need to improve. She should conduct a(n) _____ analysis.
A)person
B)demographic
C)organizational
D)task
Q3) The type of job analysis MOST often used to determine training needs is:
A)person-oriented.
B)organization-oriented.
C)task-oriented.
D)learning-oriented.
Q4) Provide a definition of training and a definition of learning. What is the difference between training and learning?
Q5) What are the three dimensions of the consequences of sexual harassment?
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Chapter 9: Motivation
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62020
Sample Questions
Q1) Equity theory and expectancy theory are categorized as _____ theories of motivation.
A)cognitive choice
B)self-regulation
C)need-motive-value
D)hygiene
Q2) According to equity theory, which of the following is an input?
A)benefits
B)feelings of satisfaction
C)education level
D)salary
Q3) _____ is the systematic study of dispositional and situational variables that influence the behaviors and experiences of individuals and groups at work.
A)Management by objectives
B)Organizational psychology
C)Industrial psychology
D)Human factors
Q4) Use the example of a thermostat to illustrate how control theory works to motivate employees.
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Chapter 10: Job Attitudes: Antecedents and Consequences
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123 Verified Questions
123 Flashcards
Source URL: https://quizplus.com/quiz/62032
Sample Questions
Q1) Fabio is an HR manager who wants to get a sense of how satisfied his employees are with their jobs in general. In this case, Fabio should use a _____ measure of satisfaction.
A)global
B)facet
C)hybrid
D)multidimensional
Q2) Albert likes his job and would like to be at work. However, his son has chicken pox and cannot go to daycare, therefore, Albert must stay home with him. In this case, Albert misses work because:
A)his attendance motivation is high.
B)his ability to attend is low.
C)the pressure to attend is high.
D)the pressure to attend is low.
Q3) Identify and describe two individual/personal characteristics that are antecedents of job satisfaction.
Q4) Which types of organizational commitment are best predicted by organizational support? Describe specific types of support that are antecedents to organizational commitment.
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Page 12
Chapter 11: Stress and Worker Well-Being
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/62031
Sample Questions
Q1) In 2014, the percentage of mothers who worked was _____ percent.
A)40
B)20
C)70
D)50
Q2) One concept used to explain work-family conflict is known as the _____ model.
A)spillover
B)trickle-down
C)bottom-up
D)saturation
Q3) Attempts by someone inside or outside a company to cause injury or to be destructive as a result of an organizational factor are referred to as:
A)organization-motivated aggression.
B)organization-based violence.
C)organization-induced strain.
D)passive-aggressive violence.
Q4) Compare and contrast problem-focused coping and emotion-focused coping. Provide a problem someone might encounter in the workplace, and explain whether problem-focused or emotion-focused coping is a better solution and why.
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Chapter 12: Group Processes and Work Teams
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118 Verified Questions
118 Flashcards
Source URL: https://quizplus.com/quiz/62030
Sample Questions
Q1) Deniz realizes that her group members are doing very little work on a project, so she increases her efforts to get the job done. This outcome is called:
A)the sucker effect.
B)social enhancement.
C)social compensation.
D)social loafing.
Q2) A team has been tasked with putting together a market research report, which requires them to conduct research, analyze data, and provide a recommendation to the CEO. A manager notices that some members are not doing their share of the work. What are some actions the manager can take to reduce this social loafing? What are potential consequences of allowing social loafing to continue?
Q3) According to research, teams will function best if all teammates have high levels of:
A)neuroticism.
B)openness to experience.
C)conscientiousness.
D)extraversion.
Q4) Describe three types of work teams and provide at least one example of each type.
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14
Chapter 13: Leadership
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124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/62029
Sample Questions
Q1) Why might I/O researchers be particularly concerned about some of the findings related to implicit leadership theory (ILT)?
A)This theory recommends that leaders engage in favoritism with their subordinates.
B)This theory suggests that women are unlikely to be effective leaders.
C)This theory indicates that subordinates' ratings of leaders may not reflect leaders' actual behaviors.
D)This theory argues that truly effective leadership skills cannot be taught.
Q2) According to Fiedler, the extent to which a leader perceives he or she has control of a circumstance is known as:
A)task structure.
B)situational favorability.
C)contextual structure.
D)directive behaviors.
Q3) In research on the subject, what differences have been found when leadership is compared across cultures?
Q4) What is emotional intelligence, and how does it relate to leadership effectiveness?
Q5) Define what leadership means. What is effective leadership?
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Page 15
Chapter 14: Organizational Theory and Development
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122 Verified Questions
122 Flashcards
Source URL: https://quizplus.com/quiz/62028
Sample Questions
Q1) The theory that assumes that the average employee is gullible, not very bright, self-centered, and lacks ambition is:
A)open-system theory.
B)bureaucratic theory.
C)Theory X.
D)Theory Y.
Q2) According to Michael Hitt's (2000) work on organizational development (OD), which of these is important if a company wants to keep up with the increasingly fast-paced environment?
A)an increased reliance on automatic routines
B)creative and well-trained employees
C)greater secretiveness within work groups
D)managers who work effectively with step-by-step instructions
Q3) Bureaucratic organizations engage in _____ to avoid asking people to perform tasks requiring skills they do not have.
A)centralized decision-making
B)divisions of labor
C)spans of control
D)negative entropy
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Page 16