Technology and Business Strategy Study Guide
Questions
Course Introduction
This course explores the intersection of technology and business strategy, examining how organizations leverage emerging technologies to achieve competitive advantage and drive growth. Students will analyze the strategic implications of digital innovation, IT investments, and technological disruptions on business models and industry dynamics. Through case studies and real-world examples, the course provides insights into aligning technological capabilities with organizational goals, fostering innovation, and navigating the challenges of digital transformation in a rapidly evolving global marketplace.
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Using MIS 8th Edition by David M. Kroenke
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12 Chapters
1437 Verified Questions
1437 Flashcards
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Chapter 1: The Importance of MIS
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Sample Questions
Q1) Why do businesses develop information systems? Also, point out some of the wrong reasons businesses sometimes cite for developing information systems.
Answer: Information systems exist to help people who work in an organization achieve the strategies of the organization.Information systems are not created for the sheer joy of exploring technology.They are not created so that the company can be "modern" or so that the company can show it has a social networking presence on the Web.They are not created because the information systems department thinks it needs to be created, because the company is "falling behind the technology curve."
Q2) Moore's Law predicts that the price to performance ratio of computers will double once in eighteen months.
A)True
B)False
Answer: False
Q3) People can buy information systems, but they cannot buy information technology.
A)True
B)False
Answer: False
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) The facility manager of an insurance company makes decisions on the monthly purchase of office supplies. This is an example of an operational decision.
A)True
B)False
Answer: True
Q2) Richard Hackman's studies revealed that successful outcome is a major criterion for judging team success.
A)True
B)False
Answer: True
Q3) Which of the following questions is best answered through unstructured decision making?
A) How many overtime hours should be used to fill this order?
B) Should we continue to outsource our bookkeeping processes?
C) What is the acceptable defect ratio for this product?
D) When should the next batch be scheduled to reduce idle time?
Answer: B
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Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) Support activities in a value chain include the processes of finding vendors, setting up contractual arrangements, and negotiating prices.
A)True
B)False
Answer: True
Q2) Which of the following is considered a support activity in the value chain of a business?
A) operations
B) customer service
C) contract negotiation
D) marketing
Answer: C
Q3) An organization's goals and objectives are determined by its competitive strategy.
A)True
B)False
Answer: True
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Page 5
Chapter 4: Hardware, Software, and Mobile Systems
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Sample Questions
Q1) Although the operating system makes the computer usable, it does little application-specific work.
A)True
B)False
Q2) Which of the following statements is True about native applications?
A) They only run on the operating system for which they are programmed.
B) The cost of native applications is low.
C) They can be developed by less skilled, lesser-paid employees.
D) The limits on native applications are usually technological, not budgetary.
Q3) Bits are used for computer data because they ________.
A) are represented exclusively as letters of the alphabet
B) are easy to represent physically
C) represent the orientation of a nonoptical media
D) can have more than two values at a time
Q4) Linux is high-priced and closed source software developed by Google.
A)True
B)False
Q5) Magnetic and optical disks are nonvolatile.
A)True
B)False
6
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Chapter 5: Database Processing
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Sample Questions
Q1) A primary key in a database is a ________.
A) group of rows that identifies a unique table or file
B) column or group of columns that identifies a unique row in a table
C) group of fields or columns that represent metadata
D) group of tables or files formed to identify a unique field or row
Q2) An identifier is an attribute or a group of attributes whose value is associated with one and only one entity instance.
A)True
B)False
Q3) A logical representation of database data, called the data model, is constructed by developers after building a database.
A)True
B)False
Q4) In a database, ________ are grouped into columns.
A) fields
B) records
C) bytes
D) files
Q5) Explain the different types of database applications.
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Chapter 6: The Cloud
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Sample Questions
Q1) Which of the following statements is True about a VPN?
A) A VPN client software encrypts messages to ensure secure transmissions.
B) A VPN network does not provide users with remote access.
C) A VPN connection utilizes private networks instead of the public network.
D) A VPN connection appears as a secure connection, though it is not.
Q2) Digital subscriber lines use their own protocols for data transmission.
A)True
B)False
Q3) A computer network between Seattle and Philadelphia is made possible through a LAN.
A)True
B)False
Q4) A computer that supports 10/100/1000 Ethernet allows for 10, 100, or 1000 ________ per second.
A) megabytes
B) megabits
C) kilobytes
D) kilobits
Q5) Describe the three-tier architecture for Web applications such as e-commerce.
Page 8
Q6) Explain the three factors that have made cloud-based hosting advantageous today.
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Chapter 7: Processes, Organizations, and Information Systems
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Sample Questions
Q1) The primary purpose of an ERP system is ________.
A) customization
B) duplication
C) integration
D) customer acquisition
Q2) What are the major ERP products of Microsoft Dynamics?
A) AX, Nav, GP, and Solomon
B) PeopleSoft and Siebel
C) Baan, Zoho, and NetSuite
D) FoxPro, DB2, IDOL, CMDB, and Omi
Q3) ________ is a measure of the ratio of process outputs to inputs.
A) Process effectiveness
B) Process efficiency
C) Process conformance
D) Process reliability
Q4) Triggers and stored procedures are not components of an ERP solution.
A)True
B)False
Page 9
Q5) List the problems associated with information silos.
Q6) Describe the two categories of ERP training.
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) Social CRM supports those customers who are likely to generate the most business.
A)True
B)False
Q2) To an organization, the ________ is the likelihood that an entity in a relationship will do something that benefits the organization.
A) metric of a relationship
B) strength of a relationship
C) value of human capital
D) customer lifetime value
Q3) Capital is defined as the investment of resources for future profit.
A)True
B)False
Q4) List the major risks for businesses that indulge in commercial applications of social networking. Discuss any one of them briefly.
Q5) Facebook, Twitter, LinkedIn, and Google are all social media (SM) application providers.
A)True
B)False
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) A data mart is larger than a data warehouse.
A)True
B)False
Q2) Which of the following accurately defines a dimension in an OLAP report?
A) It is a characteristic of a measure.
B) It is an item that is processed in the OLAP report.
C) It is a data item of interest.
D) It is referred to a decision tree.
Q3) The ________ is the most popular business intelligence (BI) server.
A) Oracle BI Server
B) Microsoft Windows Vista
C) Microsoft SQL Server Report manager
D) Pentaho BI Server
Q4) The four fundamental categories of business intelligence (BI) analysis are reporting, data mining, BigData, and knowledge management.
A)True
B)False
Q5) Problematic data is termed as dirty data.
A)True
B)False
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Chapter 10: Information Systems Security
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Sample Questions
Q1) What is the basic information that a security policy must stipulate?
Q2) A new hire must seek out the employer's security policy if it is not discussed in new-employee training.
A)True
B)False
Q3) ________ involves accomplishing job tasks during failure.
A) Authentication
B) Hardening
C) Usurpation
D) Recovery
Q4) ________ is a broad category of software that includes viruses, spyware, and adware.
A) Malware
B) Cookie
C) Firewall
D) Spam
Q5) It is easy and economical to hold public users of Web sites accountable for security violations.
A)True
B)False
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Chapter 11: Information Systems Management
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Sample Questions
Q1) What is outsourcing? Explain the management advantages of outsourcing.
Q2) Which of the following statements is True about users of information systems?
A) They have a responsibility to protect their computers from viruses by installing their choice of antivirus software.
B) They can avoid security and backup procedures.
C) They should learn standard techniques and procedures for the applications they use.
D) They should learn to install hardware and software on their own.
Q3) Which of the following statements is True about the changes and developments foreseen by the year 2025?
A) Running a computer center will be the most promising career in each one's life.
B) Most organizations will move their internal hardware infrastructure into the cloud.
C) Software development lifecycle (SDLC) will be typically used for systems development.
D) Small computing devices will lose their popularity and become more expensive.
Q4) How does outsourcing facilitate risk reduction?
Q5) List any four responsibilities of users of information systems (IS).
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Chapter 12: Information Systems Development
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Sample Questions
Q1) Explain why process management is necessary for an organization.
Q2) The systems development life cycle (SDLC) process follows a linear sequence from requirements to design to implementation. Therefore, the systems development life cycle (SDLC) process is also known as the ________.
A) waterfall method
B) swim-lane method
C) scrum process
D) agile development method
Q3) In the swim-lane layout for modeling business processes, each role is given its own swim lane.
A)True
B)False
Q4) The process of assessing a project's feasibility occurs during the component design phase of the systems development life cycle (SDLC).
A)True
B)False
Q5) Agile development methodologies welcome changes in requirements.
A)True
B)False
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