Team Management Test Questions
Course Introduction
Team Management explores the principles, strategies, and skills necessary to effectively lead and coordinate groups of individuals toward common organizational goals. This course covers topics such as team dynamics, leadership styles, conflict resolution, motivation techniques, communication within teams, and performance evaluation. Through practical exercises, case studies, and group projects, students will develop the ability to build cohesive teams, manage diversity, foster collaboration, and address challenges unique to both virtual and traditional team environments, preparing them for leadership roles in a variety of professional settings.
Recommended Textbook
Organizational Behavior Improving Performance and Commitment in the Workplace 6th Edition
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16 Chapters
1931 Verified Questions
1931 Flashcards
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Page 2
Chapter 1: What Is Organizational Behavior?
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/3903
Sample Questions
Q1) Which of the following individual characteristics illustrated in the integrative model of OB reflect the various traits and tendencies that describe how people act, with commonly studied traits including extraversion, conscientiousness, and collectivism?
A) trust, justice, and ethics
B) learning and decision making
C) personality and cultural values
D) job performance and organizational commitment
E) organizational structure and organizational culture
Answer: C
Q2) Which of the following scenarios would be the most invisible to competitors?
A) Mongo Films fires its CEO and hires a new one.
B) Sports Stuff, Ltd., lowers its prices on swimwear.
C) JTR, Ltd., opens a manufacturing plant in the Philippines.
D) Spotless, Inc., starts a new line of natural bathroom cleaners.
E) High Grade, Inc., hires a new middle-manager for its Boston office.
Answer: E
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Chapter 2: Job Performance
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Behaviors that intentionally harm the organization's assets and possessions are referred to as
A) production deviance.
B) political deviance.
C) property deviance.
D) personal aggression.
E) organizational aggression.
Answer: C
Q2) ________ is/are hostile verbal and physical actions directed toward other employees.
A) Personal politics
B) Political aggression
C) Personal aggression
D) Personal deviance
E) Political deviance
Answer: C
Q3) Wasting resources is the most common form of production deviance.
A)True
B)False
Answer: True
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Chapter 3: Organizational Commitment
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) The ________ model suggests that employees with fewer bonds will be most likely to quit the organization.
A) social influence
B) social impact
C) erosion
D) decay
E) continuity
Answer: C
Q2) Organizational commitment should decrease the likelihood that an individual will respond to a negative work event with
A) exit or neglect.
B) loyalty or neglect.
C) neglect or voice.
D) exit or voice.
E) exit or loyalty.
Answer: A
Q3) The most serious form of physical withdrawal is absenteeism.
A)True
B)False
Answer: False
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Chapter 4: Job Satisfaction
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) When employees are very talented and feel a strong need for growth, their core job characteristics have no effect on their job satisfaction.
A)True
B)False
Q2) The psychological state that reflects the degree to which work tasks are viewed as something that "counts" in the employee's system of philosophies and beliefs is known as
A) responsibility for outcomes.
B) knowledge of results.
C) meaningfulness of work.
D) variety.
E) identity.
Q3) Violeta has been feeling grouchy at her coworkers for weeks, but she doesn't know exactly why she has this feeling. What type of mood is she experiencing?
A) engaged
B) pleasant
C) deactivated
D) unpleasant
E) intense
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Page 6
Chapter 5: Stress
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116 Verified Questions
116 Flashcards
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Sample Questions
Q1) Most people appraise situations with high time pressure as rather stressful, and they also tend to appraise these situations as more hindering than challenging.
A)True
B)False
Q2) Which of these techniques attempt(s) to help people appraise and cope with stressors in a more rational manner?
A) self-hypnosis techniques
B) relaxation techniques
C) catharsis
D) cognitive-behavioral techniques
E) free association
Q3) ________ is a work hindrance stressor that occurs from incompatible demands within a single role that a person may hold.
A) Time pressure
B) Daily hassles
C) Role overload
D) Role ambiguity
E) Role conflict
Q4) Explain the four broad categories of coping, and give an example of each.
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Chapter 6: Motivation
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) Loralie feels guilty. She spends much of her day goofing around and never gets caught, but if Lillianne, who works at the next desk, replies to her or says anything, the boss seems to magically show up, and Lillianne gets reprimanded for wasting time. Which of the following would be the most productive way for Loralie to get rid of her guilt?
A) purposely get caught goofing off the next time the boss is near B) file harassment charges against the boss on Lillianne's behalf
C) ignore Lillianne and pretend she does not work next to her D) stop goofing off and remain as focused as Lillianne
E) teach Lillianne to goof off without getting caught
Q2) Individuals who value money for the achievement, respect, and freedom it confers value the rational meaning of money.
A)True
B)False
Q3) Motivation is not one thing but rather a set of distinct forces.
A)True
B)False
Q4) Define and explain motivation and its forces.
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Page 8
Chapter 7: Trust, Justice, and Ethics
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) In 1989, Jeffrey Wigand was a scientist working for tobacco company Brown and Williamson. When he discovered that the company was adding carcinogenic substances to increase the impact of its tobacco, he was fired from his job. In 1996, he went on the TV news show 60 Minutes to reveal this information to the public. His allegations resulted in many state lawsuits that ultimately won $368 billion in settlements against the company, along with greater scrutiny of the tobacco industry. This scenario reflects Wigand's
A) preconventional moral reasoning.
B) whistleblowing.
C) bias suppression.
D) trust propensity.
E) abusive supervision.
Q2) Justice reflects the actual fairness of an authority's decision making.
A)True
B)False
Q3) Procedural justice tends to be a stronger driver of reactions to authorities than distributive justice.
A)True
B)False
Q4) How do employees evaluate the fairness of an authority's decision making?
Page 9
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Chapter 8: Learning and Decision Making
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) The knowledge and skills that distinguish specialists from novices is referred to as
A) learning.
B) training.
C) intuition.
D) expertise.
E) distinctiveness.
Q2) Transfer of training occurs when the knowledge, skills, and behaviors used on the job are maintained by the learner once training ends and generalized to the workplace once the learner returns to the job.
A)True
B)False
Q3) The concept of bounded rationality suggests that we are likely to
A) choose the first acceptable alternative.
B) evaluate all alternatives simultaneously.
C) pick the alternative that minimizes value.
D) use accurate information to evaluate alternatives.
E) develop an exhaustive list of alternatives to consider as solutions.
Q4) What are the four contingencies of reinforcement? Explain each and provide an example.
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Chapter 9: Personality and Cultural Values
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116 Verified Questions
116 Flashcards
Source URL: https://quizplus.com/quiz/3911
Sample Questions
Q1) Personality traits are a function of both your
A) values and beliefs.
B) beliefs and environment.
C) environment and genes.
D) genes and perceptions.
E) culture and beliefs.
Q2) Holland's RIASEC model focuses on people's vocational interests.
A)True
B)False
Q3) Christina is attending a business meeting at a client's office. Some of the other attendees are formally dressed; others are in shorts and T-shirts. The table is round instead of rectangular, so there is no head to let her know who the most important person at the meeting is. There is no agenda to let her know what the important topics are today. Her personality is most likely to drive her behavior in this situation.
A)True
B)False
Q4) Explain the principle of situational strength and principle of trait activation.
Q5) Compare and contrast extraversion and neuroticism. Explain the negative implications of neuroticism.
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Chapter 10: Ability
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Emotional intelligence is a more important determinant of job performance for people with lower levels of cognitive intelligence.
A)True
B)False
Q2) Adena is a national-level ballet dancer. Physical fitness and innovating new sequences are very crucial for her career. Discuss the physical abilities you consider relevant in her profession.
Q3) Which of the following scenarios depicts someone using other awareness?
A) Gabby scores higher than anyone in her class on the SAT exam.
B) Hannah pretends to be angry to motivate her team to work faster.
C) Forest feels himself losing his temper and walks outside to take a deep breath.
D) Angie can tell that Lewis is overwhelmed and lets him switch places with another worker.
E) Edmund gets fired from a job he loves, but he immediately goes out and finds a new one by the end of the day.
Q4) Differentiate between spatial and perceptual abilities. Describe types of jobs that may require each of these abilities.
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Chapter 11: Teams: Characteristics and Diversity
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117 Verified Questions
117 Flashcards
Source URL: https://quizplus.com/quiz/3913
Sample Questions
Q1) Member 1 \(\rightarrow\) Member 2 \(\rightarrow\) Member 3 \(\rightarrow\) Member 4 \(\rightarrow\) Output Which type of interdependence is represented by this diagram?
A) pooled
B) reciprocal C) response
D) comprehensive
E) sequential
Q2) Action teams
A) generally have tasks that are quite simple.
B) are formed to take on "one-time" tasks.
C) perform tasks that are normally limited in duration.
D) invariably have low member involvement.
E) help the organization achieve its long-term goals.
Q3) Steel Bar Metalworks is going to implement two new teams in their organization. One team will work on the routine tasks of the organization, such as ordering supplies, scheduling shifts, and inspecting facilities. The other team will be doing complex engineering work related to designing new equipment and products. Explain how task interdependence is likely to influence performance in each of these teams.
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Page 13
Chapter 12: Teams: Processes and Communication
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138 Verified Questions
138 Flashcards
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Sample Questions
Q1) The marketing team of A.T. International was asked to develop the marketing strategy for the European market. Members of the team were provided with all the information required to make good recommendations to the leader but failed to deliver due to their lack of insight and poor judgment. This indicates that the marketing team had low
A) decision informity.
B) groupthink.
C) staff validity.
D) production blocking.
E) social loafing.
Q2) Lou chose the new product team very carefully, recruiting only the best performers from marketing, operations, finance, and HR. She expected this group to design and develop a stellar new product in record time. She doesn't understand why this team composed only of superstars has not lived up to her expectations. Lou's group has not demonstrated synergy.
A)True
B)False
Q3) Team potency is higher in teams that have found success in the past.
A)True
B)False
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Chapter 13: Leadership: Power and Negotiation
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161 Verified Questions
161 Flashcards
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Sample Questions
Q1) Leaders who thoroughly understand the conflict resolution style of collaboration are likely to thrive in ________ negotiations.
A) alternative dispute resolution
B) closing and commitment
C) distributive bargaining
D) integrative bargaining
E) substitutability
Q2) ________ happens when both parties work together to maximize outcomes, is a form of conflict resolution.
A) Accommodating
B) Collaboration
C) Compromise
D) Competing
E) Avoiding
Q3) Power and influence can have a moderate positive effect on organizational commitment.
A)True
B)False
Q4) Describe the guidelines for using different types of power.
Q5) Identify the five types of power and discuss each, with examples.
Page 15
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Chapter 14: Leadership: Styles and Behaviors
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) With a delegative style, a leader plays no role in the deliberations unless asked.
A)True
B)False
Q2) During her first week at her new job, Ai's manager, Consuelo, goes over all of the duties Ai will be expected to perform. She also introduces Ai around the office and makes her aware of all the fun things they do in and out of the office, such as "Pizza Fridays" and volunteering at an at-risk children's center. She encourages Ai to get involved. Consuelo is engaged in
A) mentoring.
B) orientation.
C) role taking.
D) role making.
E) role modeling.
Q3) Increasing the time spent on training the leaders can help maximize their effectiveness.
A)True
B)False
Q4) What are the various ways in which leader effectiveness can be gauged?
Q5) Describe the four leader decision-making styles with examples.
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Chapter 15: Organizational Structure
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) When Jolly Fingers Gloves, Inc., groups its business units according to where they do business-such as the North American division, the South American division, the Australian division, and the African division-it is creating which of the following organizational structures?
A) client-based
B) geographic
C) functional
D) product
E) simple
Q2) To keep the stress level low and avoid multiple chains of command issues, managers should adopt the matrix structure.
A)True
B)False
Q3) Companies that follow a low-cost producer strategy believe that people will pay more for a product that is unique in some way.
A)True
B)False
Q4) Differentiate between functional and multi-divisional structures. Create a diagram of each.
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Chapter 16: Organizational Culture
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127 Verified Questions
127 Flashcards
Source URL: https://quizplus.com/quiz/3918
Sample Questions
Q1) Magnus's company holds meetings every Monday morning. Magnus is responsible for sharing an anecdote, an account, or a legend about the company for every first Monday of the month to keep everyone reminded of where they work and what is important. Magnus is responsibility for sharing
A) symbols.
B) stories.
C) espoused values.
D) ceremonies.
E) language.
Q2) Socialization happens in five relatively distinct stages.
A)True
B)False
Q3) ________ cultures are those where all employees are friendly to one another, but everyone thinks differently and does his or her own thing.
A) Communal
B) Mercenary
C) Networked
D) Fragmented
E) Complex
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Page 18