Systems Analysis and Design Solved
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Course Introduction
Systems Analysis and Design is a course that introduces students to the principles, methodologies, and tools used to analyze business processes and design effective information systems. The course covers requirements gathering, modeling techniques, system feasibility analysis, and the development life cycle, enabling students to document, design, and evaluate systems to meet organizational needs. Emphasis is placed on practical application through case studies and projects, where students learn to use industry-standard tools to create system specifications and design solutions that improve efficiency and effectiveness in real-world scenarios.
Recommended Textbook
Processes Systems and Information An Introduction to MIS 3rd Edition by McKinney Jr
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12 Chapters
1356 Verified Questions
1356 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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119 Flashcards
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Sample Questions
Q1) Which of the following is NOT the most significant determinant of employment and salary today:
A) ability to interpret data mining results for improved marketing
B) knowing how to use information systems to improve business process quality
C) education and industry
D) ability to apply emerging information systems technology to business.
Answer: C
Q2) The cost or differentiation strategy must be employed across an entire industry and cannot be tailored to specific industry segments.
A)True
B)False
Answer: False
Q3) It is difficult to calculate the margin of supporting activities because the specific value added by supporting activities is difficult to know.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Business Processes, Information Systems, and Information
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128 Verified Questions
128 Flashcards
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Sample Questions
Q1) Customers' names,numbers,and addresses are an example of the ________ component of an information system.
A) process
B) data
C) software
D) hardware
Answer: B
Q2) Which of the following is a critical data characteristic?
A) just sufficient
B) random
C) arrival after task completion
D) high cost
Answer: A
Q3) What is a business process? Explain with the help of examples.
Answer: A business process is a sequence of activities for accomplishing a function.For example,a university has business processes to: - Add a class to the business curriculum - Add a new section to a class schedule - Assign a class to a classroom - Drop a class section - Record final grades
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Chapter 3: Networks and the Cloud
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92 Flashcards
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Sample Questions
Q1) Why have cellular networks become popular?
Answer: Cellular networks have become more popular as they have grown in capabilities and capacities.This evolution in features is called generations.As these features have grown in utility and diminished in cost,mobile networks are now more popular than fixed net-works in many countries and are the only method of digital communication in some countries,particularly in Africa.
Q2) Which of the following is a characteristic of cloud hosting?
A) Even the most reputable organizations do not offer security for cloud hosting.
B) Organizations that hire cloud services run the risk of investing in technology that may become obsolete.
C) Cloud-hosting offers a high degree of transparency on data backup and security.
D) Cloud-hosting offers best-of-breed security and disaster recovery.
Answer: D
Q3) The cloud is the elastic leasing of pooled computer resources over the Internet.
A)True
B)False
Answer: True
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Chapter 4: Database Processing
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124 Flashcards
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Sample Questions
Q1) Each entity in a database has a unique attribute called a(n)________.
A) public key
B) identifier
C) foreign key
D) index field
Q2) ________ is both a DBMS and an application development product.
A) Paradox
B) Access
C) Enterprise DBMS
D) IBM's DB2
Q3) A DBMS and database mean the same thing and are synonymous terms that can be used interchangeably.
A)True
B)False
Q4) A ________ is a collection of forms,reports,queries,and programs that use the DBMS to process a database.
A) database application
B) database design
C) data field
D) data model
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Chapter 5: Information Systems Security
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117 Verified Questions
117 Flashcards
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Sample Questions
Q1) Increasingly security experts view the cloud as the least secure option for transferring security risks.
A)True
B)False
Q2) A/An _______________attack in which a malicious hacker floods a Web server with millions of bogus service requests that so occupy the server that it cannot service legitimate requests.
A) overflow attack
B) denial-of-service (DoS)
C) advanced persistent threat (APT)
D) usurpation
Q3) Few individuals take security as seriously as they should,and most fail to implement even low-cost safeguards.
A)True
B)False
Q4) Describe the three types of impersonation that can lead to data loss and provide an example for each:
Q5) List seven ways safeguards to avoid most malware:
Q6) Explain why using the cloud can help with risk management?
Page 7
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Chapter 6: Using Is to Improve Processes
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116 Flashcards
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Sample Questions
Q1) The best KPIs are reasonable,accurate,and consistent.
A)True
B)False
Q2) A process can be improved by outsourcing an activity.
A)True
B)False
Q3) Which of the following is true about objectives of processes?
A) Objectives can occur only in the strategic process level.
B) Objectives are mutually exclusive.
C) An effectiveness objective aims to conserve resources.
D) An efficiency objective aims to conserve resources.
Q4) At the sandwich outlet where Betty works,assembling the submarine sandwiches is her responsibility.Betty is responsible for the ________ processes in the outlet.
A) human resources
B) operations
C) inbound logistics
D) service
Q5) What are the business process principles that improve processes?
Q6) What is an objective?
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Chapter 7: Supporting Processes With ERP Systems
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108 Verified Questions
108 Flashcards
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Sample Questions
Q1) Transactional data,also called reference data,includes supplier names and addresses,item names and units of measure,and employee data.
A)True
B)False
Q2) How does SAP speed up the configuration process? What is a module?
Q3) The challenges now involve updates and expansions,not the initial implementation.
A)True
B)False
Q4) A Microsoft Dynamics implementation is larger in scale and functionality compared to Oracle and SAP.
A)True
B)False
Q5) An enterprise resource planning solution does not contain a company's actual operational data,but operational data can be entered during development and use.
A)True
B)False
Q6) What are the different types of data in an enterprise resource planning (ERP)database?
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Chapter 8: Supporting the Procurement Process With SAP
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Sample Questions
Q1) SAP makes procurement processes more responsive to customer demands.
A)True
B)False
Q2) When does the lead time in a procurement process come to an end?
A) when an order arrives at the warehouse
B) when an invoice is received from the supplier
C) when ordered goods are reflected in the purchase order database
D) when an order is placed with a supplier
Q3) Organizations use ________ to identify where their process expectations differ from SAP capabilities.
A) gap analysis
B) bottlenecks
C) three-way match
D) critical path method
Q4) A(n)________ is an internal company document that issues a request for a purchase.
A) term sheet
B) request tracker
C) itemized bill
D) purchase requisition
Page 10
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Chapter 9: Supporting the Sales Process With SAP
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102 Flashcards
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Sample Questions
Q1) Explain the difference between business-to-business (B2B)and business-to-consumer (B2C)?
Q2) An accounting department can generate a bill using the SAP system only after the warehouse has posted goods to the buyer.
A)True
B)False
Q3) Web storefronts typically used by companies such as Amazon.com and LLBean.com are information systems that support the sales process of ________ companies.
A) B2G
B) B2B
C) B2C
D) G2C
Q4) Which of the following statements is true about e-commerce?
A) It results in an increase in inventory-carrying costs.
B) It improves the flow of price data.
C) It decreases market efficiency.
D) It reduces sharing of consumer data.
Q5) What are the benefits of implementing SAP on a typical sales process?
Q6) Discuss the importance of sales for a business.
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Chapter 10: Collaboration and IS
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Sample Questions
Q1) How does collaboration lead to growth in team capability?
Q2) The success of a collaboration information systems depends on choosing the right software based on objectives and people.
A)True
B)False
Q3) Collaboration is an iterative process.
A)True
B)False
Q4) Google Drive is a free thick-client application for sharing documents and presentations.
A)True
B)False
Q5) Users interact with collaboration systems using ________.
A) routers
B) client devices
C) cloud servers
D) switches
Q6) What is a power curve? How does it help evaluate the selection of the appropriate collaboration tool for your team?
Page 12
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Chapter 11: Social Media and IS
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121 Flashcards
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Sample Questions
Q1) The labor requirements of social media applications are easily estimated.
A)True
B)False
Q2) What is meant by "the strength of a relationship" in the context of social capital? How can an organization use social media to strengthen its relationships?
Q3) In social media,________ is user-generated information and the responses to that information contributed by other users.
A) cookie
B) Trojan horse
C) business object
D) content data
Q4) Organizations run the risk of unfavorable customer reviews when using social media applications.
A)True
B)False
Q5) A hashtag makes it easier to search for a keyword given to a piece of data by its creator.
A)True
B)False
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Chapter 12: Business Intelligence and IS
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126 Flashcards
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Sample Questions
Q1) How does Big Data BI support the cancer treatment process?
Q2) A common analogy for a Hadoop system is a data lake.
A)True
B)False
Q3) With Big Data,the auditing process no longer needs to sample a subset of transactions;
it can examine every transaction.
A)True
B)False
Q4) How is data collected and stored in a BI system?
Q5) The ratio of the number of customers who eventually purchased divided by the number
Who visited is known as:
A) to create value from intellectual capital and to share knowledge
B) conversion rate
C) A/B testing
D) to connect the power of multiple computers working in parallel
Q6) What is a business intelligence system?
Q7) Describe regression analysis with the help of an example.
Q8) What are the problems faced by BI Analysts on BI projects?
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