Systems Analysis and Design
Pre-Test Questions
Course Introduction
Systems Analysis and Design is a foundational course that introduces students to the methodologies, tools, and techniques used in the development of information systems. The course covers the entire systems development life cycle (SDLC), including requirements gathering, feasibility analysis, system modeling, design approaches, and implementation strategies. Students learn how to analyze organizational needs, document existing processes, design functional specifications, and develop logical and physical models of information systems. Emphasis is placed on effective communication with stakeholders, project management, and teamwork, preparing students to contribute to complex system development projects and adapt to evolving technology trends in real-world business environments.
Recommended Textbook
Business Driven Information Systems 3rd Australian Edition
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Page 2
Chapter 1: Information Systems Are Business
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Sample Questions
Q1) There are many challenges to changing doctors,including transferring medical records and losing the doctor-patient relationship along with the doctor's knowledge of the patient's history.Changing doctors provides a great example of switching costs.
A)True
B)False
Answer: True
Q2) Knowledge includes the skills,experience and expertise coupled with information and _________ that creates a person's intellectual resources.
A)Resources.
B)Intelligence.
C)Expectations.
D)Enterprise information.
Answer: B
Q3) If a business is following a focused strategy,its competitive scope is _______.
A)Broad market
B)Narrow market
C)Broad range products
D)Broad range of services
Answer: B
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Page 3
Chapter 2: Our Connected World
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Sample Questions
Q1) Describe the three Business 2.0 tools for collaborating.
Answer: A wiki is a type of collaborative web page that allows users to add,remove and change content,which can be easily organised and reorganised as required. A blog (or web log),is an online journal that allows users to post their own comments,graphics,and video.
Real Simple Syndication (RSS) is a web format used to publish frequently updated works (such as blogs,news headlines,audio and video) in a standardised format.
Q2) Which benefits of a connected world makes all applications,equipment (such as a high-volume printer),and data available to anyone on the network,without regard to the physical location of the resource or the user?
A)Sharing resources
B)Providing opportunities
C)Reducing travel
D)All the answers are correct
Answer: A
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4
Chapter 3: E-Business Mobile Business
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Sample Questions
Q1) Business-to-consumer applies to any business that sells its products or services directly to consumers online.
A)True
B)False
Answer: True
Q2) What is the difference between a business model and an e-business model?
A)A business model details how a company creates, delivers and generates revenue; whereas an e-business model does all of this, but does so on the Internet.
B)A business model and an e-business model are identical
C)A business model and an e-business model are complete opposites
D)An e-business model details how a company creates, delivers and generates revenue; whereas a business model does all of this, but does so on the Internet. An e-business model is a plan that details how a company creates, delivers and generates revenue on the Internet.
Answer: A
Q3) A financial cybermediary is an internet-based company that facilitates ___________ over the Internet.
Answer: payments
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Chapter 4: Decisions and Processes
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Sample Questions
Q1) Organisations face decision-making environments for all types of problems that require optimisation techniques.Under which circumstances might a manager use optimisation techniques?
A)To help them decide which combination of projects a firm should invest in
B)To help in investment trading decisions
C)To determine the optimal configuration of fibre-optic cable in a network that may include many thousands of connection points
D)All of the above are appropriate environments for use of optimisation techniques
Organisations face decision-making environments for all types of problems that require optimisation techniques, such as the following.
Business executives use genetic algorithms to help them decide which combination of projects a firm should invest in, taking complicated tax considerations into account.
Investment companies use genetic algorithms to help in trading decisions.
Q2) A shopping bot is one of the simplest examples of an intelligent agent.
A)True
B)False
Q3) Describe artificial intelligence,and identify its five main types.
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Chapter 5: Essentials of Information Systems
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Sample Questions
Q1) What refers to a type of cable composed of four (or more) copper wires twisted around each other within a plastic sheath?
A)Twisted-pair cable
B)Coaxial cable
C)Fibre-optic cable
D)Transmission control protocol/internet protocol
Q2) Describe the six major categories of hardware and provide an example of each.
Q3) File Transfer Protocol is a standard used to transfer computer files from one computer to another over a bi-directional network.
A)True
B)False
Q4) Transmission Control Protocol/__________ Protocol provides the standard used for end-to-end connectivity specifying how data should be formatted,addressed,transmitted,routed and received at the destination.
Q5) Which of the following is not a network topology?
A)Bus
B)Ring
C)Ethernet
D)Star
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Chapter 6: Systems Development and Project Management
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Sample Questions
Q1) What is the logical relationship that exists between the project tasks,or between a project task and a milestone?
A)Resource
B)Task
C)Dependency
D)Activity
Q2) What is the number one reason that IT projects fail?
A)Change in business goals during the project
B)Lack of support from business management
C)Inadequately gathered business requirements
D)Change in technology during the project
Q3) Which segment of the XP methodology stresses not to add functionality until it is needed?
A)Testing
B)Coding
C)Designing
D)Planning
Q4) Preventing liabilities is a business-related consequence of failed software.
A)True
B)False
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Chapter 7: Enterprise Architecture and Security
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Sample Questions
Q1) ________ is a method of confirming users' identities.
Q2) ________ can switch the order of characters,replace characters with other characters,insert or remove characters or use a mathematical formula to convert the information into a code.
Q3) The ability to get a system up and running in the event of a system crash or failure that includes restoring the company information is called a backup.
A)True
B)False
Q4) Which of the following sustainable enterprise architecture components is a collection of computers,often geographically dispersed,that are coordinated to solve a common problem?
A)Cloud computing
B)Grid computing
C)Virtualised computing
D)Database computing
Q5) Cloud computing often uses grid computing,though grid computing does not necessarily use a cloud.
A)True
B)False
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Chapter 8: Data and Business Intelligence
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Sample Questions
Q1) What encompasses all of the information contained within a single business process or unit of work and its primary purpose is to support the performing of daily operational tasks?
A)Transactional information
B)Analytical information
C)Timeliness
D)Quality
Q2) Which of the following are examples of transactional information?
A)Airline ticket, sales receipts and packing slips
B)Trends and sales statistics
C)Product sales results, grocery receipts and growth projections
D)Airline tickets and sales growth spreadsheets
Q3) What is a field that uniquely identifies a given record in a table?
A)Foreign key
B)Primary key
C)Data mining key
D)DBMS key
Q4) Describe a database,a database management system and the relational database model.
Q5) Identify The business benefits of a relational database.
Page 10
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Chapter 9: Enterprise Information Systems: ERP and SCN
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Q1) Measuring ERP success is extremely difficult.One of the best methods is the balanced scorecard.Why is the balanced scorecard method one of the best methods to evaluate ERP success,and which perspectives does it consider?
Q2) Which of the following generates demand forecasts using statistical tools and forecasting techniques?
A)Bullwhip effect
B)Demand planning system
C)Supply chain visibility
D)Supply chain execution system
Q3) Inconsistencies in which aspect of a product greatly influence activities all along the supply chain?
A)Product quality
B)Consumer demand
C)Supplier responsiveness
D)Marketing activities
Q4) The customer's customer is upstream in the supply chain.
A)True
B)False
Q5) Integrations are achieved by using ___________.
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Chapter 10: Enterprise Information Systems: CRM and Collaboration Systems
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Sample Questions
Q1) What does the predicting phase of CRM perform?
A)Predicting employee information including liabilities, for example, payroll, benefits and compensation
B)Predicting helps organisations make predictions regarding customer behaviour
C)Predicting augments accounting data and financial processes; for example, budgeting and asset management
D)None of the answers are correct
Q2) A primary component of managing a customer relationship is knowing when and why the customer is ________ with the company.
Q3) What does the reporting phase of CRM do?
A)Reporting tracks employee information including payroll, benefits, compensation and performance assessment
B)Reporting handles the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting and quality control
C)Reporting helps organisations identify their customers across other applications
D)None of the answers are correct
Q4) What is groupware and what are its advantages?
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Chapter 11: Ethics, Privacy, Social Media and Future Trends
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Q1) The Internet is one of the primary tools enabling our global economy.As of June 2014,approximately how many Internet users were there across the globe?
A)More than 367 million
B)More than 8 billion
C)More than 2 billion
D)More than 3 billion
Q2) Which of the below is not included as a common stipulation an organisation would follow when creating an employee monitoring policy?
A)Be as specific as possible stating when and what will be monitored
B)Do not state the consequences of violating the policy
C)Always enforce the policy the same for everyone
D)Expressly communicate that the company reserves the right to monitor all employees
Q3) Key elements for managing social media in an organisation include:
A)Swiftly blocking negative commentators
B)Being consistent across the organisation in the use of social media and the messages being conveyed
C)Deleting negative commentary
D)All of the answers are correct
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