Systems Analysis and Design
Exam Solutions
Course Introduction
Systems Analysis and Design introduces students to the fundamental concepts, methodologies, and tools used in the development and implementation of information systems within organizations. The course covers the systems development life cycle, including requirements gathering, modeling, design, testing, and deployment of information systems. Students learn to analyze business processes, document system requirements, create system specifications, and design effective solutions that meet organizational needs. Emphasis is placed on both traditional and agile approaches, teamwork, communication skills, and the use of contemporary software tools for modeling and documentation, preparing students for roles in systems development and project management.
Recommended Textbook
Management Information Systems 7th Edition by Ken J. Sousa Effy
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14 Chapters
970 Verified Questions
970 Flashcards
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Page 2
Chapter 1: Business Information Systems
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69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/39757
Sample Questions
Q1) A(n) __________consists of several subsystems,components of a larger system,with sub goals,all contributing to meeting the main goal. Answer: system
Q2) The computer's greatest contribution to ISs is efficient__________ . Answer: data processing
Q3) Information systems whose purpose is to glean from raw data relationships and trends that might help organizations compete better are called business intelligence (BI) systems.
A)True
B)False
Answer: True
Q4) A(n) __________consists of all the components that work together to process data and produce information.
Answer: information system IS information system (IS)
Q5) Raw data is __________in information systems to create useful information. Answer: processed
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Chapter 2: Strategic Uses of Information Systems
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) A company achieves___________ by using strategy to maximize its strengths,resulting in a competitive advantage.
Answer: strategic advantage
Q2) eBay's success demonstrates the strategic advantage of the___________ ,an organization that is the first to offer a new product or service.
Answer: first mover
Q3) Which of the following patents does Priceline.com hold that prevents competitors from entering its business space?
A)One-click online purchasing
B)Half-price product exchange plan
C)Online reverse auctioning
D)Zero processing fee
Answer: C
Q4) An alliance can be created to enable customers to use the same technology for purchases from different companies.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Business Functions and Supply Chains
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61 Verified Questions
61 Flashcards
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Sample Questions
Q1) Discuss the main characteristics of radio frequency identification (RFID).
Answer: The most important development in hardware to support supply chain management (SCM) has been a technology called radio frequency identification (RFID).RFID tags contain circuitry that allows recording of information about a product.When attached to a product,it contains an electronic product code (EPC),which replaces the universal product code (UPC) with much more information.The tag can include the date of manufacturing,the plant in which the product was made,lot number,expiration date,destination,and many other details that help track its movement and sale.The information can be read and also revised by special RFID transceivers (transmitter-receiver devices).Items with rewritable tags can contain the maintenance history of products,which helps optimize maintenance of the items.
Q2) The most important development in hardware to support supply chain management has been a technology called radio frequency identification (RFID).
A)True
B)False
Answer: True
Q3) ___________are software applications that help workers produce more in less time.
Answer: Productivity tools
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Page 5
Chapter 4: Business Hardware
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Sample Questions
Q1) Servers are more powerful than mainframes.
A)True
B)False
Q2) Storage area network (SAN) identifies large quantities of data,called_________ ,and therefore can transfer and back up large amounts of data at a time.
A)data segments
B)word blocks
C)word segments
D)data blocks
Q3) Input devices,most commonly computer monitors and printers,deliver information from the computer to a person.
A)True
B)False
Q4) In the context of speed,the_________ of magnetic hard disks is still significantly better than that of CDs and their faster relatives,DVDs.
A)durability
B)transfer rate
C)reliability
D)portability
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Chapter 5: Business Software
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) _________means the code is owned by someone who has the right to sell or license the software to others.
A)Source code
B)Open source
C)Proprietary
D)Groupware
Q2) 3GLs are significantly less procedural than 4GLs.
A)True
B)False
Q3) A compiler checks one statement at a time.
A)True
B)False
Q4) _________are often referred to as "platforms," because they are the platform on which all other applications "ride" when interacting with the hardware.
Q5) In traditional programming,data and the operations to manipulate the data are kept separate from each other.
A)True
B)False
Q6) In what way do project management tools help project managers?
Page 7
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Chapter 6: Business Networks and Telecommunications
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) The ability to scramble and code messages through keys that are shared only between the sender and receiver is referred to as _____.
A)encryption
B)decryption
C)transcription
D)transmission
Q2) Discuss electrical power lines as a type of communications medium.
Q3) Businesses use_________ to save on travel costs and lodging,car fleets,and the time of highly salaried employees incurred on bringing together employees working in different organizations or at different sites in the same organization.
A)videoconferencing
B)access points
C)hotspots
D)graphic communications
Q4) In office LANs,one computer is often used as a central repository of programs and files that all connected computers can use;this computer is called a(n) _________.
Q5) WiMAX is a(n)_________ technology.
Q6) What is a modem and how does it work?
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Chapter 7: Databases and Data Warehouses
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70 Flashcards
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Sample Questions
Q1) The _________model uses the object-oriented approach to maintaining records.
Q2) Organizations often organize their data warehouse as a collection of_________ ,smaller collections of data that focus on a particular subject or department.
Q3) A(n) _________creates a temporary table that is a subset of the original table or tables.
Q4) Online databases that are used with web browsers_________ .
A)are no different from other databases
B)do not require an interface
C)do not use queries
D)can directly understand user input
Q5) Much of the extraction,transforming,and loading (ETL) activity involved in data transfer can be automated.
A)True
B)False
Q6) While a database itself is a collection of several related files,the program used to build databases,populate them with data,and manipulate the data is called a(n)
Q7) Analyzing an organization's data and identifying the relationships among the data is called_________ .
Page 9
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Chapter 8: The Web-Enabled Enterprise
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) While blogging is publishing text and other visual material, __________is publishing sound and video.
A)hosting
B)posting
C)crowdsourcing
D)podcasting
Q2) Similar to auctions among companies,some Web sites serve as auction hubs for individuals.
A)True
B)False
Q3) Domain names always start with ? HYPERLINK "http://www/" ?www.
A)True
B)False
Q4) Some companies might want to use entire physical servers all for themselves and therefore can opt for__________ .
A)shared hosting
B)progressive hosting
C)dedicated hosting
D)virtual private server hosting
Q5) Explain the purpose of a virtual private server.
Page 10
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Chapter 9: Challenges of Global Information Systems
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Sample Questions
Q1) How can cultural differences affect the establishing of international ISs?
Q2) The ____________available in some countries is too narrow for high-volume transmission of graphically and animation-rich webpages.
A)wavelength
B)infrared technology
C)bandwidth
D)wideband technology
Q3) The recent trend in less rich countries is to adopt____________ to avoid high costs.
A)paid licenses
B)free open source software
C)software with restricted source code
D)a single standard for information systems
Q4) In 1976,Europeans adopted the 13-digit European Article Number (EAN),while American companies used the 12- digit ____________.
Q5) Companies that are in the forefront of web-based e-commerce maintain their original websites in the de facto international language.
A)True
B)False
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Chapter 10: Decision Support and Expert Systems
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Sample Questions
Q1) Expert systems and neural networks are two techniques researched and implemented in a field called____________ .
Q2) Give examples of structured and semi-structured problems.
Q3) A(n) ____________is one for which there is no algorithm to follow to reach an optimal solution.
A)unstructured discussion
B)unstructured problem
C)structured plan
D)structured report
Q4) Medical ____________help diagnose patients and suggest treatments.
A)expert systems
B)resource planning systems
C)model systems
D)data management modules
Q5) Insurance companies use____________ to detect fraudulent claims both from the insured party and from health-care providers.
Q6) All DSS models are business-oriented.
A)True
B)False
Page 12
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Chapter 11: Business Intelligence and Knowledge Management
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) ____________automates the classification of data into categories for future retrieval.
Q2) To group knowledge into manageable data,companies____________ use software.
A)clickstream
B)autocategorization
C)data mining
D)OLAP
Q3) Companies such as Razorfish,DoubleClick,and Engage Software use ____________to collect consumer data.
A)riskware
B)malware
C)middleware
D)spyware
Q4) Loyalty programs,such as frequent flier and consumer clubs,help organizations amass a steady flow of data about their customers.
A)True
B)False
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Q5) Business intelligence _____ help executives quickly receive metrics,ratios,and trends in mostly graphic format.
Chapter 12: Systems Planning and Development
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Sample Questions
Q1) ISs,especially large ones,can often be broken into functional modules and phased into operation one at a time,a process called ___________.
A)flash cut conversion
B)cut-over conversion
C)parallel conversion
D)phased conversion
Q2) ___________is a set of processes and methods used by project managers to determine which projects will meet the organization's operational and financial goals in relation to its strategic objectives as well as the needs of its customers.
A)Supply chain management
B)Customer relationship management
C)Change management
D)Project portfolio management
Q3) In___________ ,the old system is used along with the new system for a predetermined period of time.
A)phased conversion
B)cut-over conversion
C)parallel conversion
D)flash cut conversion
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Page 14
Chapter 13: Choices in Systems Acquisition
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) Duplication of applications is one of the major drawbacks of__________ .
A)user development
B)outsourcing
C)licensing
D)using software as a service
Q2) For many companies,IT is not their core competency and should not be a focus of their efforts.
A)True
B)False
Q3) The concept in which an application service provider offers the use of computer programs through a network (the Internet or private network) is known as .
A)security as a service (SECaaS)
B)software as a service (SaaS)
C)infrastructure as a service (IaaS)
D)platform as a service (PaaS)
Q4) Since no provider can guarantee 100 percent uptime,ASPs often promise 99.9 percent uptime.
A)True
B)False
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Chapter 14: Risks, Security, and Disaster Recovery
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Sample Questions
Q1) ___________are constraints and other restrictions imposed on a user or a system,and they can be used to secure systems against risks or to reduce damage caused to systems,applications,and data.
Q2) ___________,those without which the business cannot conduct its operations,are given the highest priority by the disaster recovery coordinator.
A)Backup applications
B)Customer applications
C)Mission-critical applications
D)Recovery applications
Q3) Probably the easiest way to protect against loss of data is to automatically duplicate all data periodically,a process referred to as data _____.
Q4) The cost of damage is the aggregate of all the potential damages multiplied by their respective___________ .
Q5) In computer terms,a(n)___________ is any virus disguised as legitimate software or useful software that contains a virus.
Q6) A professional whose job it is to find erroneous or fraudulent cases and investigate them is known as a(n)___________ .
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Page 16