Systems Analysis and Design
Chapter Exam Questions
Course Introduction
Systems Analysis and Design introduces students to the methodologies, techniques, and tools used in the development and management of information systems. The course covers the entire systems development life cycle, emphasizing requirements gathering, process modeling, system design, and implementation strategies. Students learn to analyze organizational needs, document business processes, design system solutions, and manage project risks. Through practical case studies and hands-on exercises, learners develop the analytical and technical skills necessary to design effective and efficient systems that align with user and organizational objectives.
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Systems Analysis and Design 11th Edition by Scott Tilley
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Page 2
Chapter 1: Introduction to Systems Analysis and Design
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Q1) _____ refers to the combination of hardware, software, and services that people use to manage, communicate, and share information.
A)Instructional technology
B)Information technology
C)Assistive technology
D)Medical technology
Answer: B
Q2) Agile methods typically use a(n) _____ , which represents a series of iterations based on user feedback.
A)incremental model
B)extreme model
C)spiral model
D)evaluative model
Answer: C
Q3) Which of the following is one of the main sectors of ecommerce?
A)C2C (consumer-to-consumer)
B)B2C (business-to-consumer)
C)C2B (consumer-to-business)
D)BPM (business process model)
Answer: B
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Chapter 2: Analyzing the Business Case
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Q1) Systems requests seldom are aimed at improving service to users within a company.
A)True
B)False
Answer: False
Q2) The objective of _____ is to gather data about project usability, costs, benefits, and schedules.
A)mediation
B)fact-finding
C)project execution
D)project maintenance
Answer: B
Q3) Of the measures of feasibility, _____ assesses tangible and intangible benefits to a company in addition to costs.
A)schedule feasibility
B)technical feasibility
C)economic feasibility
D)operational feasibility
Answer: C
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Chapter 3: Managing Systems Projects
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Q1) A _____ is a review of a project team member's work by other members of a team.
A)critical walk-through
B)foundational walk-through
C)baseline walk-through
D)structured walk-through
Answer: D
Q2) A continuous risk-tracking process can _____.
A)notice changes in existing risks
B)revert reported risks
C)prevent human resource turnover issues
D)prevent new issues
Answer: A
Q3) Microsoft's risk management model includes _____, which represents the likelihood that the risk will happen.
A)category
B)probability
C)trigger
D)description
Answer: B
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Page 5
Chapter 4: Requirements Modeling
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Sample Questions
Q1) Compared with traditional methods, the entire rapid application development (RAD) process is expanded and, as a result, the new system is built, delivered, and placed in operation much later.
A)True
B)False
Q2) Jerry has found one system requirement that he thinks could fit into a couple of different categories. The requirement is as follows: An employee record must be added, changed, or deleted only by a member of the human resources department. What is the best categorization of this requirement?
A)Performance
B)Control
C)Process
D)Input
Q3) Joint application development (JAD) provides a fast-track approach to a full spectrum of system development tasks, including planning, design, construction, and implementation.
A)True
B)False
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Chapter 5: Data and Process Modeling
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Q1) When a data flow diagram (DFD) is exploded, the higher-level diagram is called the child diagram, and the lower-level diagram is referred to as the parent diagram.
A)True
B)False
Q2) Among the symbols in the accompanying figure, a _____ is a path for data to move from one part of the information system to another.
A)data store
B)data flow
C)process
D)gray hole
Q3) A _____ is a central storehouse of information about a system's data.
A)data cube
B)data feed
C)data mart
D)data repository
Q4) In data flow diagrams (DFD), systems analysts call an entity that supplies data to the system a sink.
A)True
B)False
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Chapter 6: Object Modeling
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Q1) All objects within a(n) _____ share common attributes and methods.
A)catalog
B)register
C)index
D)class
Q2) In a sequence diagram, the _____ indicates when an object sends or receives a message.
A)request link
B)focus
C)command line
D)lifeline
Q3) _____ allows objects to be used as modular components anywhere in a system.
A)Dynamic addressing
B)Technical feasibility
C)Encapsulation
D)Linear addressing
Q4) The same message to two different objects produces the same results.
A)True
B)False
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Chapter 7: Development Strategies
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Q1) The software that a company's IT department makes, builds, and develops is called
A)in-house software
B)internal software
C)external software
D)indexed software
Q2) _____ determines how long it takes an information system to spend for itself through reduced costs and increased benefits.
A)Net present value (NPV)
B)Acquisition process
C)Return on investment (ROI)
D)Payback analysis
Q3) The main reason for offshore outsourcing is to _____.
A)lower bottom-line costs
B)manage operations only in one country
C)manage operations only in one country.
D)ship bulky raw materials.
Q4) Discuss the concerns and issues related to outsourcing.
Q5) Contrast logical and physical design.
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Chapter 8: User Interface Design
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Q1) To reach prospective customers and investors, companies use a live or prerecorded _____, which is an audio or video media file distributed over the Internet.
A)netpod
B)podread
C)webOS
D)webcast
Q2) In a data entry screen, such as that shown in the accompanying figure, a(n) _____ is a control feature that is used to represent on or off status and switches to the other status when clicked.
A)command button
B)option button
C)toggle button
D)help button
Q3) User-selected help always offers assistance for a task in progress.
A)True
B)False
Q4) Briefly describe (including examples in your answer) at least six of the types of data validation rules in the input process.
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Chapter 9: Data Design
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Q1) Web-based designs are dependent on a specific combination of hardware and software.
A)True
B)False
Q2) A table is in _____ if it does not contain a repeating group.
A)second normal form
B)first normal form
C)third normal form
D)fourth normal form
Q3) In an entity-relationship diagram, entities are commonly represented as _____.
A)triangles
B)circles
C)rectangles
D)hexagons
Q4) Some abbreviation codes are called _____ codes because they use a specific combination of letters that are easy to remember.
A)harmonic
B)sequence
C)mnemonic
D)rhapsodic
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Chapter 10: System Architecture
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Q1) One of Neil's clients, Ann, is looking for a highly redundant and reliable network topology Ann is not particularly concerned about the expenditure that would go behind the installation and maintenance of the network. Which of the following networks is Neil most likely to recommend?
A)A mesh network
B)A bus network
C)A star network
D)A hub network
Q2) Most companies resolved the problems of stand-alone computing by joining clients into a _____ that allows sharing of data and hardware resources.
A)storage area network (SAN)
B)wide area network (WAN)
C)desk area network (DAN)
D)local area network (LAN)
Q3) In online processing, data is managed and processed in groups.
A)True
B)False
Q4) List the guidelines for in-house ecommerce site development.
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Chapter 11: Managing Systems Implementation
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Sample Questions
Q1) List the objectives of system testing.
Q2) User documentation _____.
A)allows users to prepare overall documentation, such as process descriptions and report layouts, early in the software development life cycle (SDLC)
B)describes a system's functions and how they are implemented
C)contains all the information needed for users to process and distribute online and printed output
D)consists of instructions and information to users who will interact with the system
Q3) During _____, existing data is loaded into the new system.
A)data visualization
B)data conversion
C)data collision
D)data normalization
Q4) Modules that are independent are tightly coupled.
A)True
B)False
Q5) Provide a step-by-step description of how to create a structure chart.
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Page 13
Chapter 12: Managing Systems Support and Security
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Q1) _____ ensures that authorized users have timely and reliable access to necessary information.
A)Availability
B)Integrity
C)Confidentiality
D)Concealability
Q2) A _____ is a formal reference point that measures system characteristics at a specific time.
A)feature line
B)baseline
C)product point
D)viewport
Q3) Bandwidth requirements are expressed in bytes per minute.
A)True
B)False
Q4) _____ measures risk likelihood and impact.
A)Risk assessment
B)Risk marker
C)Risk identification
D)Risk control
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Chapter 13: Toolkit A: The Systems Analysts Toolkit
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Q1) A spell checker will identify instances when the word "their" is used instead of the word "there."
A)True
B)False
Q2) To know _____, ask the question, "Is this communication necessary, and what specific results am I seeking?"
A)why you are communicating B)when to speak
C)who your targets are
D)how to communicate effectively
Q3) When delivering a presentation, try to anticipate the questions an audience will ask so a response can be prepared ahead of time.
A)True
B)False
Q4) When practicing a presentation, write a script so that the presentation can be read to the audience.
A)True
B)False
Q5) _________ combines the words Internet and etiquette.
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Chapter 14: Toolkit B: Case Tools
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Q1) A trend that involves powerful programming languages called fourth-generation languages (4GLs) are part of the _________.
Q2) _____ means translating business processes and functions into applications.
A)Forward engineering
B)Limited perplexing
C)Reverse engineering
D)Boundless perplexing
Q3) Using a forward engineering computer-aided systems engineering (CASE) tool, an analyst can transform existing application source code into a working model of the system.
A)True
B)False
Q4) A drawback of a computer-aided systems engineering (CASE) environment is that it does not provide an overall framework for a developer to create a series of graphical models based on data available in a central repository.
A)True
B)False
Q5) A(n) _________ is an alternative name for a data element in a repository.
Q6) COBOL is an example of _________ programming languages.
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Chapter 15: Toolkit C: Financial Analysis Tools
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Q1) Payback analysis, in spreadsheets, requires a formula to display cumulative totals, year by year.
A)True
B)False
Q2) Fixed costs are costs that are relatively constant and do not depend on a level of activity or effort.
A)True
B)False
Q3) The time taken by payback analysis to recover an information system's costs is called the _________.
Q4) Identify an example of developmental costs.
A)Ongoing training costs
B)Software purchases
C)System maintenance evaluations
D)Annual software license fees
Q5) The _________ of a future dollar is the amount of money that, when invested today at a specified interest rate, grows to exactly one dollar at a certain point in the future.
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Chapter 16: Toolkit D: Internet Resource Tools
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Q1) In many cases, FAQs (Frequently Asked Questions) describe the particular netiquette, or Web guidelines for protocol and courtesy, that exist on a particular newsgroup or site.
A)True
B)False
Q2) Sponsored links are links that are completely independent of any companies.
A)True
B)False
Q3) A(n) _________, which uses e-mail to communicate, is similar to a newsgroup in that it provides a forum for people who want to exchange information about specific topics.
Q4) One approach to access the invisible web is to use a search engine to locate a portal, or entrance, to a searchable database by including the word database, as a required search term.
A)True
B)False
Q5) Most search engines provide an advanced search feature that offers a fill-in form.
A)True
B)False
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