Supply Chain Strategy
Exam Preparation Guide
Course Introduction
Supply Chain Strategy explores the critical role of supply chains in achieving business objectives and sustaining competitive advantage in dynamic global markets. This course examines the alignment of supply chain processes with organizational strategy, integrating concepts such as network design, partner collaboration, risk management, and sustainability. Students analyze frameworks for making strategic decisions on sourcing, manufacturing, logistics, and distribution, and assess the impact of digitalization, emerging technologies, and global trends. Through case studies and real-world examples, learners develop the skills to formulate and implement supply chain strategies that maximize value, efficiency, and resilience across diverse industries.
Recommended Textbook
Supply Chain Management A Logistics Perspective 10th Edition by John J. Coyle
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15 Chapters
547 Verified Questions
547 Flashcards
Source URL: https://quizplus.com/study-set/1254 Page 2
Chapter 1: Supply Chain Management: an Overview
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/24747
Sample Questions
Q1) Logistics, in its simplest form,
A) is a military term, as it was developed originally to supply the battlefield.
B) combines inbound logistics with the outbound logistics of physical distribution.
C) is another term for transportation management.
D) does not involve customer service or other related functions.
Answer: B
Q2) Beginning in the late 1970s and into the 1980s, the US transportation industry was deregulated. The net result was a less competitive environment.
A)True
B)False
Answer: False
Q3) Supply chain managers no longer need to worry about suboptimization in light of today's technology.
A)True
B)False
Answer: False
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Chapter 2: Global Dimensions of Supply Chains
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Which two countries account for approximately 36% of the total world population?
A) China and US
B) US and India
C) India and Russia
D) Russia and China
E) China and India
Answer: E
Q2) The Customs Trade Partnership Against Terrorism (C-TPAT) was put in place to assess the vulnerability of U.S. ports and to deny entry to ships from countries that do not meet U.S. security standards.
A)True
B)False
Answer: False
Q3) The Trade Act of 2002 requires exporters to electronically submit shipping documents to U.S. Customs 24 hours before delivery to a port or 24 hours before vessel departure.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Role of Logistics in Supply Chains
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Time utility depends on:
A) when the carrier picks up the shipment.
B) transportation companies delivering on time.
C) proper forecasting.
D) having the product available when the user wants it.
Answer: D
Q2) Materials handling is concerned with:
A) inventory levels.
B) breaking bulk.
C) scheduling trade-offs.
D) short-distance movement.
Answer: D
Q3) As the weight density of a product decreases, transportation cost per pound:
A) increases.
B) decreases.
C) stays the same.
D) can't be determined.
Answer: A
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5
Chapter 4: Distribution and Omni Channel Network Design
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) Define the principles of tapering rates, blanket rates, and commercial zones and the implication of each on location selection.
Q2) Simulation models:
A) guarantee optimum solutions.
B) generate SAILS reports.
C) search directly for the best warehouse configuration.
D) allow the decision maker to test the effects of alternative locations.
Q3) What are the current trends governing site selection?
Q4) Distinguish between the locational determinants of labor climate, and quality of life.
Q5) In a commercial zone, the same transportation rate is applied from an origin to any point in the zone.
A)True
B)False
Q6) One impact that the transit privilege has on facility location is that intermediate locations can be optimum.
A)True
B)False
Q7) List and discuss potential supply chain modeling pitfalls to avoid.
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Chapter 5: Sourcing Materials and Services
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) In the Assess Supply Market step, the firm:
A) determines which are the least cost vendors.
B) decides which vendors are located closest to the firm's plant to insure timely delivery.
C) identifies all possible suppliers that might be able to satisfy the user's needs.
D) defines the parameters of the sourcing strategy process.
Q2) Landed costs are independent of sales/FOB terms.
A)True
B)False
Q3) In the Item Procurement Importance Matrix, what describes high risk, low value?
A) Generics
B) Commodities
C) Criticals
D) Distinctives
Q4) There are four types of products and services that are purchased with varying degrees of importance. Name all four, and choose two to discuss in terms of risk and value.
Q5) What are at least three types of certifications and registrations, what do they signify, and why are they important?
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Chapter 6: Operations Producing Goods and Services
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) World-class organizations can improve performance along multiple dimensions without making extensive performance tradeoffs or sacrifices.
A)True
B)False
Q2) Discuss the challenges facing production managers.
Q3) Capacity is:
A) determined by lean manufacturing.
B) the maximum amount of square footage available for inventory storage in a facility.
C) determined by raw materials flows.
D) the maximum amount of work that an organization is capable of completing in a given period of time.
Q4) Processes that can produce a range of products are said to have economies of scope.
A)True
B)False
Q5) What is the "bullwhip effect," and how does it affect manufacturing?
Q6) Discuss the role of production operations in Supply Chain Management (SCM).
Q7) What is offshoring? How does it affect manufacturing and logistics?
Page 8
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Chapter 7: Demand Management
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) The term functional silos refers to:
A) product storage for physical supply.
B) the noncommunication between customers and vendors.
C) a technique to secure corporate marketing strategies.
D) lack of coordination between departments.
Q2) Collaborative planning, forecasting, and replenishment (CPFR) has not been considered to be a good process, as it excludes transportation.
A)True
B)False
Q3) Mean Absolute Deviation (MAD) is a good metric of forecast accuracy because it shows whether a forecast is above or below actual demand.
A)True
B)False
Q4) Bias measures how accurate the forecast is compared to actual demand.
A)True
B)False
Q5) There are two types of demand. What are they, and how do they influence the supply chain?
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Chapter 8: Order Management and Customer Service
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Describe the two approaches to order management. How are they different? How are they related?
Q2) From a marketing perspective, logistics customer service can be thought of as a feature of the augmented product that adds value for the customer.
A)True
B)False
Q3) Define and discuss Activity Based Costing, including its impact on profitability.
Q4) Activity Based Costing:
A) is useful for distributions centers but not customers.
B) can be combined with customer segmentation.
C) is too sophisticated for many applications.
D) is a very new management science.
Q5) Customer relationship management is a new concept only recently receiving attention.
A)True B)False
Q6) Define and discuss the Order Management System.
Q7) Explain how order management and customer service are related.
Page 10
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Chapter 9: Managing Inventory in the Supply Chain
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37 Verified Questions
37 Flashcards
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Sample Questions
Q1) Capital cost is also called interest or opportunity cost.
A)True
B)False
Q2) Seasonal stocks are not influenced by:
A) EOQ.
B) weather.
C) transportation.
D) holidays.
Q3) As Q decreases for EOQ, the cost per order:
A) increases.
B) decreases.
C) stays the same.
D) can't be determined.
Q4) A DRP system is usually coupled with a _____ system in an attempt to manage the flow and timing of both inbound materials and outbound finished goods.
A) Kanban
B) VMI/consignment
C) MRP
D) JIT
Q5) Discuss dependent versus independent demand as it is related to inventory.
Page 11
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Chapter 10: Distribution
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) The primary tradeoffs and relationships between resources include the following:
A) space vs. equipment.
B) equipment vs. people.
C) people vs. space.
D) all of these answers.
Q2) A common productivity is measured as the ratio of real output to real input.
A)True
B)False
Q3) The first facility consideration is to determine:
A) how close to the source it should be.
B) the size of each operation within the network.
C) how close to the customer it should be.
D) where competitors are located.
Q4) It is not difficult to find and train high-quality personnel for DC operations.
A)True B)False
Q5) Asset utilization is very important in a 3PL warehouse.
A)True
B)False
Q6) Name the five product handling functions and discuss each.
Page 12
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Chapter 11: Transportation
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/24757
Sample Questions
Q1) As a product's susceptibility to loss and damage increases, its transportation cost:
A) increases.
B) decreases.
C) stays the same.
D) can't be determined.
Q2) A bill of lading is nonnegotiable.
A)True
B)False
Q3) This mode of transportation is the one most often used in intermodal shipments.
A) Air
B) Motor carrier
C) Rail
D) Ocean
Q4) Rail is the mode of transportation that is the fastest shipment travelling over 800 miles.
A)True
B)False
Q5) What is modal selection? What are the key determinants in choosing a mode?
Q6) What are the three types of freight documentation? Discuss how each is used.
Page 13
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Chapter 12: Aligning Supply Chains
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Vertical integration refers to collaboration typically among buyers and sellers in the supply chain.
A)True
B)False
Q2) The "IT gap" refers to the difference between the internal IT capabilities of 3PL users and the IT expertise of the 3PL providers.
A)True
B)False
Q3) A financial based 3PL is a firm that takes a financial interest in an organization in order to underwrite the outsourcing of that firm's logistics.
A)True
B)False
Q4) How would you distinguish between the following terms: alignment, relationships, and collaboration?
Q5) A horizontal relationship refers to firms on the same level in the supply chain. A)True
B)False
Q6) What are some of the types of activities often outsourced?
Q7) Define and discuss the term "4PL."
Page 14
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Chapter 13: Supply Chain Performance Measurement and Financial Analysis
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) Earnings before interest and taxes is calculated:
A) sales - cost of goods sold - total operating cost.
B) gross margin - cost of goods sold.
C) sales - transportation costs - warehouse costs - inventory carrying costs.
D) none of these answers.
Q2) An index combines two or more metrics into a single indicator.
A)True
B)False
Q3) Order cycle time (OCT) is another very important logistics service metric. OCT influences product availability, customer inventories, and seller's cash flow and profit.
A)True
B)False
Q4) Which of the following is NOT a supply chain decision area regarding ROA improvement?
A) Channel Structure Management
B) Inventory Management
C) Order Management
D) Information Management
Page 15
Q5) Discuss the Supply Chain Financial Impact on an organization.
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Chapter 14: Supply Chain Technology
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) _____ is/are a major barrier to the effective use of information technology.
A) Cost
B) People
C) Effective applications
D) Management support
Q2) Discuss the role of information in the supply chain and how it supports supply chain planning and execution.
Q3) Identify the four primary categories of supply chain software and discuss their primary functions.
Q4) Spreadsheets and database software no longer have a place in SCIS as newer tools have supplanted them.
A)True
B)False
Q5) Describe how a supply chain information system enables process excellence and links the essential elements.
Q6) Business intelligence applications are being used to gather information on competitors and their suppliers.
A)True
B)False
Page 16
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Chapter 15: Strategic Challenges and Change for Supply Chains
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Technology and data are already very well integrated into supply chain management.
A)True
B)False
Q2) Seamless order entry is not that important to the success of omni-channel retailing.
A)True
B)False
Q3) Nike uses active sensors in high-value merchandise that send out telemetry data, tracking the package's traveling speed and conditions. Applying analytics to this data has the potential to largely reduce supply chain reaction times to avoid delays in shipments.
A)True
B)False
Q4) Name any five of the seven principles of supply chain management, and choose two to discuss in more detail.
Q5) Why is sustainability such a complex and challenging issue for organizations? How can they simplify these challenges from a supply chain perspective?
Page 17
Q6) Distinguish between a value stream and a waste stream for reverse flows.
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