Strategic Human Resource Management
Test Preparation
Course Introduction
Strategic Human Resource Management explores the integration of human resources (HR) strategies with organizational goals to improve business performance and sustain competitive advantage. The course examines frameworks and best practices for aligning staffing, talent development, performance management, compensation, and organizational culture with long-term business strategy. Through case studies and real-world scenarios, students learn how to drive organizational effectiveness, adapt to changing environments, and create value through people management. Key topics include workforce planning, HR analytics, change management, leadership development, diversity and inclusion, and the role of HR in global contexts.
Recommended Textbook
Human Resource Management 12th Edition by
John M Ivancevich
Available Study Resources on Quizplus
17 Chapters
1530 Verified Questions
1530 Flashcards
Source URL: https://quizplus.com/study-set/3100 Page 2
Chapter 1: Human Resource Management
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61433
Sample Questions
Q1) Until the 1960s,the personnel was considered to be concerned only with _________________ employees.
A) union
B) white-collar
C) blue-collar
D) management
Answer: C
Q2) What is the relationship between HRM policies and Procedures?
Answer: After the broadest policies are developed,some organizations develop procedures and rules.These are more specific plans that limit the choices of managers and employees.Procedures and rules are developed for the same reasons as policies.
Q3) Outsourcing of HRM functions is likely to be discontinued as decision makers search for ways to improve the financial and operating performance of firms.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: A Strategic Management Approach to Human Resource
Management
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61424
Sample Questions
Q1) __________ is defined as having a superior marketplace position relative to competitors.
A) Competitiveness
B) Competitive advantage
C) A Winning strategy
D) Market dominance
Answer: B
Q2) ________ is a term used to designate a reduction in a company's workforce.
A) Downsizing
B) Reengineering
C) Restructuring
D) Reallocation
Answer: A
Q3) Union procedures and requirements are elements of the internal environment and have a significant impact on HRM programs.
A)True
B)False
Answer: False
Q4) What are the four stages of product development?
Answer: Conception,design,development,and manufacturing.
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Legal Environment of Human Resource
Management Equal Employment Opportunity
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61423
Sample Questions
Q1) The advantages of hiring older workers include all of the following except
A) Lower turnover,greater consciousness of safety
B) Longer work experience
C) Lower health insurance premiums
D) More loyalty to the enterprises
Answer: C
Q2) Why did the Supreme Court find that the University of Michigan Law School could continue its consideration of race in the admissions while the University's undergraduate program was not?
Answer: The undergraduate program used a rigid point system while the Law school considered race as one of many criteria and did not use a specific point system.
Q3) All of the following federal regulations prohibit retaliation against employees who oppose discriminatory practices except:
A) The Occupational Safety and Health Act
B) The Age Discrimination in Employment Act
C) The Americans with Disabilities Act
D) The Equal Pay Act
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Global Human Resource Management
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61422
Sample Questions
Q1) The final phase of an integrated expatriate training program occurs when the manager prepares to return to the parent country.
A)True
B)False
Q2) The external environment is one of the most important influences on HRM activities for an international organization.
A)True
B)False
Q3) An expatriate can also be described as a _______.
A) HCN
B) PCN
C) TCN
D) ECN
Q4) What is the single greatest HR challenge facing any globally oriented corporation?
Q5) Cultures that emphasize symbols of power,such as large offices,usually have a high power distance.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Human Resource Planning
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61421
Sample Questions
Q1) High-skill technical jobs typically require HR planning activities that project up to ten years into the future.
A)True
B)False
Q2) The first stage of HR planning is _____________.
A) forecasting demand for human resources
B) analysis of the supply of human resources
C) situation analysis
D) implementation of gap plan
Q3) In the Delphi technique,estimates are revised by ___________.
A) groups
B) individuals
C) HR executives
D) All of the above.
Q4) What is identity theft?
Q5) Name at least ten things that are commonly included in a skills inventory.
Q6) What is Markov chain analysis?
Q7) What is an HRIS?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Q8) One group-based judgment forecasting method is called the nominal group technique.Explain how it works.
Chapter 6: Job Analysis and Design
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61420
Sample Questions
Q1) ____________ are a set of policies designed to minimize or prevent workplace discrimination practices.
A) Federal Guidelines to Prevent Discrimination
B) Uniform Guidelines on Employee Selection Procedures
C) Uniform Guidelines on Employee Discrimination
D) EEOC Bulletins on Discrimination
Q2) Job analysis provides answers to questions such as ______________.
A) which candidate should be hired for a position
B) what kind of behaviors are needed to perform a job
C) how much should an individual be paid
D) All of the above.
Q3) What are essential skills?
Q4) Conducting a job analysis with job incumbents may be advantageous as:
A) they are a good source of information about what work is actually being done rather than what work is supposed to be done
B) involving incumbents in the job analysis process might increase their acceptance of any work changes stemming from the results of the analysis
C) they are typically more objective than outsiders
D) Both A and B are correct.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Recruitment
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61419
Sample Questions
Q1) The formula for quality of hire is ___________.
A) QH = (PR + HP + HR)/N
B) QH = (PR + HP + HR)
C) QH = (PR + HR)/HP
D) QH = (PR + HP)/(HR*N)
Q2) When calculating quality of hire HR refers to _____________.
A) human resource profile
B) percent of hires retained after one year
C) percent of hires retained after 90 days
D) HR violation percentage
Q3) From an organization's point of view,Internet recruiting offers all of the following benefits except:
A) It is relatively inexpensive
B) It eliminates the need for an organization to have a HR web page
C) It offers almost immediate access
D) It offers access to thousands of prospective applicants
Q4) In EEOC v.Detroit Edison (1975),the U.S.Court of Appeals found a history of racial discrimination that was related to recruitment.What was Detroit Edison doing that caused a discrimination problem?
Q5) List four items that government agencies can and do review.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Selecting Effective Employees
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61418
Sample Questions
Q1) The Uniform Guidelines on Employee Selection Procedures have established three stringent requirements for demonstrating the construct validity of a selection technique.Identify and explain the three requirements.
Q2) Describe how the Rorschach Inkblot Test is used in selection.
Q3) Identify three things upon which the choice of an employee selection test will be based.
Q4) Define self-efficacy.
Q5) Which of the following is the last step of a typical selection decision process?
A) Employment interview
B) Physical examination
C) Employment tests
D) Reference checks
Q6) The use of polygraphs in employment situations is permitted by ________________.
A) government agencies
B) certain contractors of the DOD and DOE
C) business involving controlled substances
D) All of the above are correct.
Q7) Describe construct validity.
Q8) List three concerns associated with employment interviews.
Q9) How is the scoring system developed for a weighted application blank? Page 10
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 9: Performance Evaluation and Management
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61417
Sample Questions
Q1) Recent efforts to improve performance evaluations have centered on helping raters more accurately _______________ behavior.
A) observe
B) recall
C) observe and report
D) observe,recall,and report
Q2) List five suggestions for developing and implementing legally defensible appraisal systems.
Q3) On a "multiple choice scale," the rater is given three statements that describe each trait or characteristic of the employee.
A)True
B)False
Q4) Which of the following is the oldest and most commonly used individual evaluation method?
A) Forced choice
B) Essay evaluation
C) Graphic rating scale
D) Critical incident technique
Q5) Describe five problems or pitfalls associated with the use of MBO.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 10: Compensation: An Overview
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61432
Sample Questions
Q1) The term comparable worth __________.
A) is unambiguous in meaning
B) is defined by a variety of federal statutes
C) means different things to different people
D) Both A and B are correct.
Q2) Herzberg applied his hygiene theory to pay and reached the conclusion that pay simply prevents works from being _____.
A) demotivated
B) motivated
C) hungry
D) in a state of disequlibrum
Q3) Herzberg suggests that:
A) increasing pay will increase worker satisfaction.
B) increasing pay will increase productivity.
C) pay prevents workers from being demotivated
D) Both A and C are correct.
Q4) What are the three characteristics of the typical minimum wage worker?
Q5) Why should exempt workers who are paid for being on call not receive hourly pay?
Q6) What are the four provisions of the Fair Labor Standards Act?
To view all questions and flashcards with answers, click on the resource link above. Page 13
Q7) Why did early economists feel that wages should be kept at a subsistence level?
Chapter 11: Compensation: Methods and Policies
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61431
Sample Questions
Q1) Commonly used organization wide gainsharing plans include all of the following except:
A) Lincoln Electric
B) Scanlon
C) Rucker
D) InfoShare
Q2) Heneman defines ________ pay as "individual pay increases based on the rated performance of individual employees in a previous time period," or a reward based on how well an employee has done the job.
A) merit
B) performance based
C) traditional
D) reward
Q3) Credential-base pay rests on the fact that the individual must have a diploma or license,or must pass an examination from a third-party professional or regulatory agency.
A)True
B)False
Q4) The design of a feedback pay system must conform to four principles.What are they?
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Employee Benefits and Services
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61430
Sample Questions
Q1) What does the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA)require of employers?
Q2) Generally,FMLA stipulates that most employers with ___ or more employees must provide up to ___ weeks of unpaid leave to eligible employees during any ___-month period.
A) 16;20;24
B) 24;20;12
C) 50;12;12
D) 50;10;12
Q3) Government and military employees traditionally have been given three weeks vacation per year.
A)True
B)False
Q4) _________ are the most expensive benefit for American employers.
A) Medical insurance
B) Social Security contributions
C) Paid vacations
D) Workers compensation
Q5) Name five voluntary benefits that would fall under the catch-all category of "employee services."
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 13: Training and Development
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61429
Sample Questions
Q1) What is Thorndike's classic law of effect?
Q2) The last step when using the JIT approach to training is _______________.
A) performance tryout
B) follow-up
C) performance testing
D) end of employee supervision
Q3) Whether the employee learned the facts or guidelines covered in the program would be considered a ________ criteria for evaluating training?
A) internal
B) external
C) Skinner
D) Both B and C are correct.
Q4) By observing,asking,and listening,a manager or HR specialist is actually conducting a performance analysis.
A)True
B)False
Q5) The consensus accounting model helps firms assess the costs and benefits of their training and development programs.What are the four steps in this model?
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 14: Career Planning and Development
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61428
Sample Questions
Q1) Not all professionals experience career stage IV,the _______________ phase.
A) maintenance
B) retirement
C) establishment
D) strategic thinking
Q2) Most existing policies regarding career development are based on a dual-career family.
A)True
B)False
Q3) If it is to be successful,who must be responsible for career planning?
Q4) Scores on the Campbell Interest and Skill Survey are translated into seven orientations,two of which are adventuring and producing.What are the other five?
Q5) Accountant would be a good job fit for someone who has the _______________ personality type.
A) Realistic
B) Enterprising
C) Investigative
D) Conventional
Q6) Why are career paths are important?
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 15: Labor Relations and Collective Bargaining
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61427
Sample Questions
Q1) Arbitrators generally come from all of the following sources except:
A)Union leaders
B)Attorneys who are full-time arbitrators
C)Academics
D)Respected members of the community
Q2) Negotiating teams generally include all of the following except:
A)A leader
B)A summarizer
C)An enforcer
D)A recorder
Q3) Public employees first organized during the early 1800s in federal steel mills.
A)True
B)False
Q4) Distributive bargaining occurs when labor and management are in conflict on an issue and when the outcome is a _______________ situation.
A)win-win
B)lose-lose
C)win-lose
D)All of the choices are correct.
Q5) What is featherbedding?
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 16: Managing Employee Discipline
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61426
Sample Questions
Q1) A person who administers discipline in an equitable and firm manner is likely to be:
A) Popular
B) Feared
C) Respected
D) Avoided
Q2) Employees whose performance is due to factors _________ are theoretically the easiest to work with and to adjust.
A) directly related to work
B) related to issues outside of the job
C) related to personality issues
D) related to hygiene factors
Q3) It has been estimated that employee theft costs organizations over __________ annually.
A) $900 million
B) $100 billion
C) $600 billion
D) $900 billion
Q4) Name four problems that an impairment test can identify that a drug test can't.
Q5) Are EAPs effective?
To view all questions and flashcards with answers, click on the resource link above. Page 19
Chapter 17: Promoting Safety and Health
Available Study Resources on Quizplus for this Chatper
90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/61425
Sample Questions
Q1) Explain what each of the letters in AIDS stands for.
Q2) List five of the basic elements of a good ergonomics program.
Q3) List two programs (ways)for coping with stress at the individual level.
Q4) Which of the following are most likely to be victims of workplace homicides?
A) Bank presidents
B) Gas station attendants
C) School teachers
D) Traffic officers
Q5) Individuals infected with ________ protected under the Americans with Disabilities Act.
A) AIDS but not HIV are
B) HIV but not AIDS are
C) HIV-AIDS are
D) HIV-Aids are not
Q6) Which of the following is not an OSHA sanction?
A) Minor violation
B) Serious violation
C) Willful violation
D) Repeated violation
Q7) What is role conflict?
To view all questions and flashcards with answers, click on the resource link above. Page 20