Software Project Management
Final Test Solutions
Course Introduction
Software Project Management focuses on the principles, processes, and techniques essential for successfully managing software development projects. This course covers project planning, scheduling, resource allocation, risk management, and quality assurance, while emphasizing both traditional methodologies and agile frameworks. Students learn how to define project scope, estimate costs and timelines, monitor progress, and address human and technical challenges that arise during the software development life cycle. Through case studies and practical exercises, students develop skills in using project management tools and communication strategies to lead teams and deliver projects within scope, time, and budget constraints.
Recommended Textbook
Information Technology Project Management Revised 6th Edition by Kathy.. Schwalbe
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2
Chapter 1: Introduction to Project Management
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Sample Questions
Q1) A research report showed that the U.S.spends ____ on projects every year.
A)$2.3 billion
B)$23 billion
C)$2.3 trillion
D)$23 trillion
Answer: C
Q2) The Project Management ____,a Web site for people involved in project management,provides an alphabetical directory of more than 300 project management software solutions.
A)Center
B)Alliance
C)Consortium
D)Facility
Answer: A
Q3) One attribute that helps define a project is that a project has a unique purpose.
A)True
B)False
Answer: True
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Chapter 2: The Project Management and Information Technology Context
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Sample Questions
Q1) The three spheres of systems management are business,organization,and ____________________.
Answer: technology
Q2) The ____________________ is usually depicted in an organizational chart.
Answer: structural frame
Q3) Most trade schools,colleges,and universities did not start offering degrees in computer technology,computer science,management information systems,or other information technology areas until the ____.
A)1950s
B)1970s
C)1980s
D)1990s
Answer: B
Q4) It is rare for technical specialists or project managers to remain with the same company for a long time.
A)True
B)False
Answer: True
Q5) The ____________________ focuses on symbols and meanings.
Answer: symbolic frame
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Chapter 3: The Project Management Process Groups: A Case Study
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Sample Questions
Q1) Information systems must support the firm's business goals,such as developing its own intranet site applications.
A)True
B)False
Answer: False
Q2) DMAIC is used to improve an existing business process.
A)True
B)False Answer: True
Q3) Initiating and closing tasks are usually the longest and require the most amount of resources and time.
A)True
B)False
Answer: False
Q4) A milestone list is an output list associated with the Project Scope Management knowledge area.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Project Integration Management
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Sample Questions
Q1) The ____ section of the project plan should describe the major project functions and activities and identify those individuals who are responsible for them.
A)organizational charts
B)other organizational or process-related information
C)project responsibilities
D)management objectives
Q2) Which of the following is an important input to the integrated change control process?
A)Deliverables
B)Work performance information
C)Approved and rejected change requests
D)Approved and validated defect repair
Q3) What are the methods for categorizing Information Technology projects?
Q4) Many problems and directives must be resolved quickly.
A)True
B)False
Q5) ______________________________ is the result of subtracting the project costs from the benefits and then dividing by the costs.
Q6) What is a weighted scoring model? How is it created?
Page 6
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Chapter 5: Project Scope Management
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Sample Questions
Q1) Project scope statements should include,at a minimum,a product scope description and detailed information on all project deliverables.
A)True
B)False
Q2) The project scope statement should reference supporting documents,such as product specifications that will affect what products are produced or purchased,or corporate policies,which might affect how products or services are produced.
A)True
B)False
Q3) ____ uses highly organized and intensive workshops to bring together project stakeholders-the sponsor,users,business analysts,programmers,and so on-to jointly define and design information systems.
A)Prototyping
B)JAD
C)RAD
D)Use case modeling
Q4) ____________________ is the difference between planned and actual performance.
Q5) What are some of the suggestions for improving the requirements process?
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Chapter 6: Project Time Management
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Sample Questions
Q1) A(n)____________________ is a schematic display of the logical relationships among,or sequencing of,project activities.
Q2) In a ____ relationship,the "from" activity must finish before the "to" activity can start.
A)start-to-start
B)finish-to-start
C)finish-to-finish
D)start-to-finish
Q3) The critical path always includes the most critical activities.
A)True
B)False
Q4) In the activity definition process,the project team should review the ____________________ and activity attributes with project stakeholders before moving on to the next step in project time management.
Q5) In a ____ relationship,one task cannot finish before another finishes.
A)start-to-start
B)finish-to-start
C)finish-to-finish
D)start-to-finish
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Chapter 7: Project Cost Management
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Sample Questions
Q1) ____________________ states that when many items are produced repetitively,the unit cost of those items decreases in a regular pattern as more units are produced.
Q2) ____ should be forgotten.
A)Sunk costs
B)Indirect costs
C)Direct costs
D)Intangible costs
Q3) The main outputs of the ____________________ process are work performance measurements,budget forecasts,organizational process asset updates,change requests,project management plan updates,and project document updates.
Q4) ____________________ costs are often much higher for contractors.
Q5) The cost management plan is part of the overall project management plan.
A)True
B)False
Q6) Cost budgeting provides information for project funding requirements.
A)True
B)False
Q7) Describe four problems with Information Technology cost estimates.
Q8) List and briefly describe the three project cost management processes. Page 9
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Page 10
Chapter 8: Project Quality Management
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Q1) Top management and ____________________ can have the greatest impact on the quality of projects by doing a good job of quality assurance.
Q2) ____________________ is a measure of quality control equal to 1 fault in 1 million opportunities.
Q3) ____________________ diagrams trace complaints about quality problems back to the responsible production operations.
Q4) ____ correct(s)or prevent(s)further quality problems based on quality control measurements.
A)Process adjustments
B)Rework
C)Acceptance decisions
D)Auditing
Q5) ____ is action taken to bring rejected items into compliance with product requirements or specifications or other stakeholder expectations.
A)A process adjustment
B)Rework
C)An acceptance decision
D)Auditing
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Chapter 9: Project Human Resource Management
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Sample Questions
Q1) Maslow's hierarchy of needs states that people's behaviors are guided or motivated by a sequence of needs.
A)True
B)False
Q2) The ____________________ often includes an organizational chart for the project,detailed information on roles and responsibilities,and a staffing management plan.
Q3) ____________________ is a relation of harmony,conformity,accord,or affinity.
Q4) Key outputs of ____ process are project staff assignments,resource calendars,and project management plan updates.
A)managing the project team
B)acquiring the project team
C)developing the project team
D)developing the human resource plan
Q5) What is a staffing management plan?
Q6) Psychologist David Merril describes ____ as reactive and task-oriented.
A)"Expressives"
B)"Drivers"
C)"Analyticals"
D)"Amiables"
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Chapter 10: Project Communications Management
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Sample Questions
Q1) Not understanding how to communicate effectively with other cultures and people of diverse backgrounds hurts projects and businesses.
A)True
B)False
Q2) Many people cite research that says in a face-to-face interaction,____ percent of communication is through body language.
A)10
B)25
C)58
D)85
Q3) It is not good practice to include time for informal meetings with customers to help develop relationships and provide staff to assist in relationship management.
A)True
B)False
Q4) How do you determine the number of communications channels? How does the number of people involved in a project affect this value? How can project managers control this value?
Q5) When the stakes are high,____________________ is never far away.
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Chapter 11: Project Risk Management
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Sample Questions
Q1) Poor conflict management,poor project organization and definition of responsibilities,and absence of leadership are risk conditions associated with the ____ project management knowledge area.
A)Integration
B)Quality
C)Time
D)Human Resources
Q2) ____ involves changing the size of the opportunity by identifying and maximizing key drivers of the positive risk.
A)Risk exploitation
B)Risk sharing
C)Risk enhancement
D)Risk acceptance
Q3) A(n)_________________________ documents the procedures for managing risk throughout the project.
Q4) Few organizations develop their own risk questionnaires.
A)True
B)False
Q5) Describe Decision Trees and Expected Monetary Value.
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Chapter 12: Project Procurement Management
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Sample Questions
Q1) It is important to use appropriate words in a contract SOW such as may instead of must.
A)True
B)False
Q2) Many private companies use the term procurement instead of purchasing.
A)True
B)False
Q3) Selecting suppliers or sellers,often called ____________________ selection,involves evaluating proposals or bids from sellers,choosing the best one,negotiating the contract,and awarding the contract.
Q4) It is customary to have contract negotiations during the source selection process.
A)True
B)False
Q5) ____ involves completion and settlement of each contract,including resolution of any open items.
A)Exiting procurements
B)Closing out accounts
C)Closing procurements
D)Ending procurements
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