Relationships and Communication Exam Questions
Course Introduction
This course explores the dynamics of human relationships and the vital role that effective communication plays within them. Students will examine theories of interpersonal communication, the development and maintenance of personal and professional relationships, conflict resolution strategies, and the impact of cultural and social influences on relational communication. Through interactive activities, group discussions, and case studies, students will develop practical skills for enhancing communication, deepening connections, and navigating challenges in various types of relationships.
Recommended Textbook
Interpersonal Communication Relating to Others 8th Edition by Steven A. Beebe
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12 Chapters
601 Verified Questions
601 Flashcards
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Chapter 1: Introduction to Interpersonal Communication
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Sample Questions
Q1) Lance and Margarita are having a conversation online.Lance knows that, according to social information-processing theory, the information shared will be exchanged
A)more quickly than if it were face to face.
B)at the same rate as if it were face to face.
C)more slowly than if it were face to face.
D)Social information-processing theory does not apply here.
Answer: C
Q2) Receiving a tweet from a friend letting us know what he or she is doing at that moment gives us the feeling of being instantly connected to that person.This is known as social presence.
A)True
B)False
Answer: True
Q3) Research shows that the lack or loss of a close relationship can lead to ill health and even death.
A)True
B)False
Answer: True
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3
Chapter 2: Interpersonal Communication and Self
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51 Verified Questions
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Sample Questions
Q1) When Elvira expresses concern for Lexi over the loss of Lexi's aunt, as well as listening and empathizing with Lexi, Elvira is providing social support.
A)True
B)False
Answer: True
Q2) Explain face and facework, and how preventative facework and corrective facework apply to interpersonal communication.
Answer: Face is a person's positive perception of himself or herself in interactions with others.Facework is using communication to maintain your own positive self-image and to seek approval of your face; you are also engaged in facework when you support, reinforce, or challenge someone else's face (or self-perception).Preventative facework is an effort to maintain and enhance one's positive self-perceptions.Corrective facework is an effort to remedy what one perceives as a negative perception of oneself on the part of others.
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Chapter 3: Introduction to Interpersonal Communication
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51 Verified Questions
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Sample Questions
Q1) What is the proper ordering of the stages by which we come to make sense of the various stimuli around us?
A)selecting, interpreting, organizing
B)organizing, selecting, interpreting
C)organizing, interpreting, selecting
D)selecting, organizing, interpreting
Answer: D
Q2) When Lori got an A on her music history paper, she concluded that she was indeed smart.The next week, however, when she failed her biology test, she blamed the professor's "confusing" questions for her poor result.Lori is using what barrier to accurate perception?
A)fundamental attribution error
B)implicit personality theory
C)self-serving bias
D)horn effect
Answer: C
Q3) Explain how stereotypes can help us.
Answer: Stereotypes can help us make sense of the wide range of stimuli we encounter daily.
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Page 5
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others
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Sample Questions
Q1) In what way might ethnocentrism be viewed as a positive cultural characteristic?
Q2) A confirmation class from the local Methodist church visited a nearby synagogue to experience worship from a different perspective.The synagogue provided the group with a guide.The guide explained what would happen during the service, showed them where to sit, how to respond at different times during the service, and was available after the service to answer any questions they might have about the service, the synagogue, or Judaism.The synagogue's response to this visit demonstrated their commitment to which strategy for improving intercultural communication?
A)developing knowledge
B)developing motivation
C)developing skill
D)developing critical evaluations
Q3) The group of people born between 1961 and 1981 is called
A)Baby Boomers.
B)Millennials.
C)Generation X.
D)Seniors.
Q4) What are the differences between sex and gender?
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Q5) What are the main differences between a low-context and a high-context culture?
Chapter 5: Listening and Responding Skills
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Sample Questions
Q1) A father is listening to his daughter pour her heart out about her rotten day at school.He should use what listening style?
A)relational-oriented style
B)action-oriented style
C)content-oriented style
D)task-oriented style
Q2) Hearing is the process of selecting, attending to, creating meaning from, remembering, and responding to verbal and nonverbal messages.
A)True
B)False
Q3) Sheppard is a very observant person, and when he sees Cybil with Mark, especially noticing Cybil and Mark holding hands and smiling at each other, he is certain that they are romantically involved.Sheppard's conclusion is more of an inference than a fact.
A)True
B)False
Q4) How is emotional noise different from external noise? Provide an example of each.
Q5) What is the difference between hearing and listening?
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Chapter 6: Verbal Communication Skills
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Sample Questions
Q1) Describe an effective apology and explain when it's most appropriate to offer it.
Q2) Hernando has taken on a new case with a patrol officer, LaTonya.He is just meeting LaTonya and wants to get better acquainted.Help Hernando by giving him suggestions to start a successful conversation with LaTonya and to sustain it.
Q3) A malapropism occurs when two people use the same word to mean two different things.
A)True
B)False
Q4) Assertiveness is self-oriented.
A)True
B)False
Q5) When general semanticists use the expression, "The map is not the territory," to which language barrier are they referring?
A)lack of precision
B)polarization
C)static evaluation
D)biased language
Q6) What is the essence of linguistic determinism?
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Chapter 7: Nonverbal Communication Skills
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Sample Questions
Q1) Your nonverbal behaviors may be sending messages that you are feeling anxious or nervous, even if you are not aware that you are feeling anxious or nervous.
A)True
B)False
Q2) Ekman called some ________ "gymnasts of the mind," because they were surprisingly sensitive to detecting microexpressions.
A)Buddhists
B)police officers
C)women
D)judges
Q3) Which of the following is the name for the zone of personal space used for personal interactions, typically ranging from 0 to 1.5 feet?
A)personal space
B)intimate space
C)social space
D)public space
Q4) Identify the role that each of the four spatial zones identified by Hall plays in interpersonal relationships.
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Chapter 8: Conflict Management Skills
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Sample Questions
Q1) Doug and Carla have been friends for about a year and generally get along well.Over time, however, Doug starts to become annoyed with Carla's habit of being late so often.A while after he realizes how much it really bothers him, Doug tells Carla that he was really frustrated when Carla showed up late to go to a movie they agreed to see together, and they missed it.Doug sees the lateness as a lack of respect for him and his time.Carla is defensive at first and argues with Doug that she is a busy person with a lot of stress and responsibility in her life and that Doug just needs to "chill out." As the conversation progresses, Carla agrees to call Doug in advance from now on if she's going to be late and to try to avoid making appointments with Doug when she is not likely to show up or be on time.The next few times they get together, Carla is on time.In fact, Doug and Carla make a joke about it.Using the details of the story, identify the stages of the conflict process that Carla and Doug went through.
Q2) Identify and briefly describe the five stages of the conflict process.
Q3) Interpersonal conflict includes four elements.What are they?
Q4) Using specific examples, explain how each of the five conflict management styles: (1)avoidance, (2)accommodation, (3)competition, (4)compromise, and (5)collaboration, are related to the dimensions of concern for self and concern for others.
Q5) Name and define the five sources of power identified by French and Raven.
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Chapter 9: Understanding Interpersonal Relationships
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Sample Questions
Q1) Sylvia is somewhat dissatisfied with her friendship with Sarah, in part because Sarah has been depressed a lot lately and isn't as much fun to be around anymore.Sylvia maintains her friendship with Sarah in spite of these reservations, partly because she feels that over the years she has known Sarah, Sarah has been there when Sylvia needed her and they have a lot of history together.According to social exchange theory, which of the following best explains why Sylvia continues to be friends with Sarah?
A)immediate rewards
B)forecasted rewards
C)cumulative rewards
D)expected rewards
Q2) Filtering is a process in which we increase the number of partners at each stage of relational development by applying selection criteria that a potential close friend must meet.
A)True
B)False
Q3) A person is more likely to be attracted to a next-door neighbor than someone down the block.
A)True
B)False
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Chapter 10: Managing Relationship Challenges
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) Believing that our partner is the only person who can really meet our relational needs is known as perceived partner
A)allness.
B)uniqueness.
C)oneness.
D)cohesiveness.
Q2) Henry always avoids talking about his past, in large part because he spent some time in prison.When his fiancée, Carla, finds out about it, she is horrified and calls him a liar.Carla is accusing Henry of deception by A)commission.
B)omission.
C)bald-face lie.
D)white lie.
Q3) Name and describe three types of deception by commission, or the deliberate presentation of false information.
Q4) Why do people lie to each other? Use examples to support your explanations.
Q5) Jealousy and envy are interchangeable terms. A)True B)False
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Chapter 11: Interpersonal Relationships: Friendship and Romance
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Sample Questions
Q1) When Kate wasn't with Justin, she thought about him all the time.Though they had only known each other for two months, she wanted to spend every minute with him, and had even changed her major in college so she could take classes with him.If Justin failed to return a text message to her within 15 or 20 minutes, she would become anxious and fearful, but when she received an affirming message, she would quickly bounce back up to "cloud nine." Justin felt the same about Kate.Which of the following types of love characterizes their relationship?
A)storge
B)ludus
C)pragma
D)mania
Q2) In the triangular theory of love, fatuous love is passion plus intimacy.
A)True
B)False
Q3) If we maintain our best friendships from high school, our likelihood of forming new best friends in college is reduced.
A)True
B)False
Q4) Define, explain, and give an example of relationship talk.
Page 13
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Chapter 12: Interpersonal Relationships: Family and Workplace
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Sample Questions
Q1) Sam and Woody are both bartenders at a local tavern.The communication between them would be considered outward.
A)True
B)False
Q2) Outward communication involves the organization communicating its message out to consumers.
A)True
B)False
Q3) The level of conformity is the degree to which the family emphasizes embracing the same values, attitudes, and beliefs.
A)True
B)False
Q4) The extended family only includes individuals who are related by marriage or kinship..
A)True
B)False
Q5) A nuclear family and a natural family are two terms for the same family type.
A)True
B)False
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