Recruitment and Selection Exam Practice Tests
Course Introduction
This course provides students with a comprehensive understanding of the principles and practices involved in recruitment and selection within organizations. It explores strategies for attracting qualified candidates, designing effective job descriptions, and implementing fair selection processes. Key topics include workforce planning, sourcing techniques, interviewing methods, assessment tools, legal and ethical considerations, and the impact of technology on hiring practices. By emphasizing evidence-based approaches and real-world case studies, the course equips students with the skills to make informed hiring decisions that contribute to organizational success.
Recommended Textbook
Human Resource Management 13th Edition by Robert L. Mathis
Available Study Resources on Quizplus
16 Chapters
2091 Verified Questions
2091 Flashcards
Source URL: https://quizplus.com/study-set/428
Page 2
Chapter 1: Human Resource Management in Organizations
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/7554
Sample Questions
Q1) Recruiting and selecting employees for current openings are typical ____ HR activities.
A) employee advocacy
B) operational
C) strategic
D) administrative
Answer: B
Q2) Emil is the assistant HR manager at a commercial construction company.Emil handles almost every aspect of human resources at the company,from employee questions about benefits to holding exit interviews.Emil is an HR
A) generalist.
B) specialist.
C) technologist.
D) unit manager.
Answer: A
Q3) Most HR outsourcing is related to the administrative role of HR.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 3
Chapter 2: Strategic HR Management and Planning
Available Study Resources on Quizplus for this Chatper
115 Verified Questions
115 Flashcards
Source URL: https://quizplus.com/quiz/7555
Sample Questions
Q1) __________ is the use of human resource management practices to gain or keep a competitive advantage.
A) Manpower planning
B) Strategic HR management
C) HR business integration
D) Competitive HRM.
Answer: B
Q2) An expansion of a U.S.firm into a developing country would involve only minor HR activities,because these functions (staffing,compensation,training)are generic.
A)True
B)False
Answer: False
Q3) In mergers and acquisitions,the HR planning process begins with
A) conducting due diligence.
B) addressing key HR processes..
C) analyzing the internal inventory of HR capabilities.
D) optimizing the workforce.
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Equal Employment Opportunity
Available Study Resources on Quizplus for this Chatper
140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/7556
Sample Questions
Q1) The fundamental job duties of the employment position that an individual with a disability holds or desires are called
A) core job duties.
B) essential job functions.
C) reasonable accommodation factors.
D) minimum job requirements.
Answer: B
Q2) To avoid a charge of retaliation against employees who file discrimination charges the organization must do all of the following EXCEPT
A) instruct supervisors that any discipline or warnings against an employee who has filed a discrimination case should be verbal and not documented.
B) take appropriate action if supervisors retaliate against employees who file a discrimination complaint.
C) thoroughly investigate any claims of retaliation.
D) train supervisors what retaliation consists of.
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Workers,Jobs,and Job Analysis
Available Study Resources on Quizplus for this Chatper
136 Verified Questions
136 Flashcards
Source URL: https://quizplus.com/quiz/7557
Sample Questions
Q1) Work-life balance issues
A) are not typically a concern of mature and baby boomer employees.
B) affect mainly hourly employees who do not have the flexibility in their work schedules that salaried employees have.
C) are becoming less of a concern because men are taking over more traditionally-female caregiver roles in families.
D) negatively affect the average pay levels that women employees have achieved.
Q2) The ability to do an entire unit of work from start to finish contributes to the worker's ____ the job.
A) knowledge of results of B) experienced meaningfulness of C) experienced responsibility for D) sense of autonomy over
Q3) How does the increasing diversity of the workforce affect HR functions?
Q4) The legal terms "essential function" and "primary duty" are interchangeable. A)True B)False
Q5) Discuss the statement: "Job analysis is the most basic function of human resource management."
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Human Resource Planning and Retention
Available Study Resources on Quizplus for this Chatper
114 Verified Questions
114 Flashcards
Source URL: https://quizplus.com/quiz/7558
Sample Questions
Q1) Why should employers use attitude surveys?
A) to reveal which HR activities are viewed positively or negatively
B) to identify employees who are unmotivated and/or likely to quit
C) as a psychological tool to assure employees that the employer cares about their opinions
D) to identify jobs that can be eliminated or automated
Q2) Why should organizations address controllable turnover? From the employer's point of view,what is the worst type of turnover? What strategies would you recommend for addressing retention?
Q3) The director of HR for Lime Mountain Hospital contends with a tight labor market for intensive care nurses.Lime Mountain pays competitive salaries,so the director realizes that in order to reduce the turnover of these nurses,she must address any dissatisfaction the nurses have with hospital management practices.
A)True
B)False
Q4) What are the five main drivers of retention? Describe the HR-related activities which are related to each driver.
Q5) What factors should be considered when estimating the cost of turnover to the organization?
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Recruiting and Labor Markets
Available Study Resources on Quizplus for this Chatper
125 Verified Questions
125 Flashcards
Source URL: https://quizplus.com/quiz/7559
Sample Questions
Q1) All of the following are examples of flexible staffing EXCEPT
A) using regular part-time employees.
B) hiring independent contractors.
C) using seasonal workers..
D) hiring temporary workers.
Q2) Which of the following statements about recruiting friends and family of current employees is TRUE?
A) Friends and family of current workers tend to be less qualified than external hires, especially if bonuses are offered to the referring employees.
B) If the current workforce is not diverse, EEO problems may result.
C) Family connections moderate the normal political maneuvering that occurs in firms.
D) Anti-nepotism laws make current-employee referrals problematic.
Q3) Typically,a long time to fill open positions is less of a productivity and performance problem for higher-level managerial and professional positions than it is for lower-level operating positions.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above.
8
Chapter 7: Selecting Human Resources
Available Study Resources on Quizplus for this Chatper
120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/7560
Sample Questions
Q1) Voltra,Inc.,is planning to fill a number of openings for entry-level professionals.The selection process is quite extensive and includes several levels of individual interviews,team interviews,and psychological tests,as well as general ability tests.Much of the interview time is spent on the applicant's philosophy of life and work.Voltra,Inc.,is highly concerned with
A) defining who is an applicant.
B) complying with EEO and ADA requirements.
C) person-organization fit.
D) matching the person to the job.
Q2) More than anything else,placement of human resources should be seen as a/an
A) public relations activity.
B) operating management responsibility.
C) matching process.
D) marketing tool.
Q3) In a structured interview,
A) all candidates meet with the same interviewer.
B) a set of standardized questions are asked of all job applicants.
C) each candidate appears before a panel of interviewers.
D) questions are designed to address all of the Big Five personality traits.
To view all questions and flashcards with answers, click on the resource link above.
Page 9
Chapter 8: Training Human Resources
Available Study Resources on Quizplus for this Chatper
123 Verified Questions
123 Flashcards
Source URL: https://quizplus.com/quiz/7561
Sample Questions
Q1) A problem with the pre/post measure of evaluating training is
A) the difficulty of constructing a good test.
B) whether employees were randomly assigned to the control group.
C) being able to intervene in the workplace at the appropriate times.
D) knowing if the training was responsible for any changes in performance.
Q2) An artificial surgical environment in which a surgeon could practice a new type of operation without harming a human being or sacrificing a laboratory animal would be called
A) simulation.
B) blended learning.
C) cross-training.
D) self-guided training.
Q3) Which of the following is TRUE about on-the-job training (OJT)?
A) It is less disruptive to the work flow than other types of training.
B) It is flexible and relevant to what employees do.
C) It is more expensive than classroom training.
D) OJT is most effective when it arises spontaneously out of job activities.
Q4) The advantages of e-learning are widely touted,but there are disadvantages to it as well.Summarize some of the disadvantages or challenges to be overcome with e-learning.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Talent Management
Available Study Resources on Quizplus for this Chatper
142 Verified Questions
142 Flashcards
Source URL: https://quizplus.com/quiz/7562
Sample Questions
Q1) Organization-centered career planning requires the individual employee to take charge of his/her career and chart a path of advancement through the organization.
A)True
B)False
Q2) A difficult boss,a bad job situation,and negative economic circumstances
A) are obstacles that can promote managers' learning.
B) negatively affect a manager's interpersonal relations skills through the modeling process.
C) are the main reasons for managerial failure.
D) are easily simulated in management training programs.
Q3) One of the major problems with management development efforts is that faddish training methods are too often used regardless of their actual efficacy..
A)True
B)False
Q4) Describe some methods of assessing the development needs of employees and their advantages and disadvantages.
Q5) Why is succession planning important? What key mistakes are often made in succession planning?
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Performance Management and Appraisal
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/7563
Sample Questions
Q1) At Minotaur Consulting,consultants are evaluated primarily on the dollar amount of client revenue they generate each month.This makes unethical behavior by the consultants a concern.
A)True
B)False
Q2) Since the data pertinent to the employee's performance has been collected and evaluated before the performance appraisal interview is held,it is too late at that point to correct misunderstandings and mistakes.
A)True
B)False
Q3) Supervisors who can constructively communicate negative feedback to subordinates is critical to an effective performance appraisal system.
A)True
B)False
Q4) For negative feedback in a performance appraisal to cause a subordinate to change his/her behavior,it is necessary for an action plan to be devised,with or without the subordinate's input.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Total Rewards and Compensation
Available Study Resources on Quizplus for this Chatper
148 Verified Questions
148 Flashcards
Source URL: https://quizplus.com/quiz/7564
Sample Questions
Q1) What are the advantages and disadvantages of using market pricing to set compensation in organizations?
Q2) Which of the following statements about the Lily Ledbetter Fair Pay Act is true?
A) This law extends the protection against pay discrimination to men as well as to women.
B) This law allows women to file pay discrimination complaints with the EEOC on the basis of violation of pay equity as well as on the basis of equal pay for equal work.
C) Women who have been paid less than men have for the same job have no time limits on when they can file a complaint with the EEOC.
D) Under this act, the EEOC can award damages to successful plaintiffs as well as making them whole.
Q3) The HR unit is typically responsible for all of the following EXCEPT
A) recommending pay increases for employees.
B) analyzing pay structures.
C) evaluating jobs.
D) administering the compensation system.
Q4) What are the two major compensation philosophies and how to they affect employee attitudes and behavior?
To view all questions and flashcards with answers, click on the resource link above.
Page 13
Chapter 12: Incentive Plans and Executive Compensation
Available Study Resources on Quizplus for this Chatper
107 Verified Questions
107 Flashcards
Source URL: https://quizplus.com/quiz/7565
Sample Questions
Q1) Robert is paid by the number of bicycle tires he attaches to wheel rims.If he attaches more than his daily quota of tires,he receives 75 cents extra per tire over the quota.Robert is paid under a ____ system.
A) pro-rated bonus
B) differential piece-rate
C) straight piece-rate
D) commission
Q2) The downside of bonuses is that
A) they may cause low performing employees to quit.
B) employees who are passed over may become jealous of the bonus recipient.
C) a well-implemented bonus system may be more expensive to the firm than base pay raises for improved performance.
D) employees tend to view bonuses as lucky windfalls rather than a consequence of personal effort.
Q3) Because of the difficulties of designing a truly functional incentive system,fewer than half of all organizations use variable pay.
A)True
B)False
Q4) What factors will contribute to a successful variable pay plan?
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Managing Employee Benefits
Available Study Resources on Quizplus for this Chatper
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/7566
Sample Questions
Q1) Paula,the director of employee development for an airline,is designing a tuition aid program for the employees.She wants to assess whether the program will have a good return on investment for the airline.To do so,she is building in a long-range assessment system that will measure all of the following EXCEPT
A) employee satisfaction with the program.
B) retention of employees who have used tuition aid.
C) internal promotions of employees who have used tuition aid.
D) grades earned by employees on tuition aid.
Q2) In a/an ____ plan the employer makes an annual payment of a predetermined amount into an employee's pension account.The retiree's payout will vary depending on the investment returns of the pension account.
A) ERISA
B) defined-benefit
C) non-contributory pension
D) defined-contribution
Q3) What family-oriented benefits are being offered by employers? Which of these are mandated by the federal government?
Q4) How can employers improve employees understanding of and appreciation of their benefits?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Risk Management and Worker Protection
Available Study Resources on Quizplus for this Chatper
133 Verified Questions
133 Flashcards
Source URL: https://quizplus.com/quiz/7567
Sample Questions
Q1) With a few high-risk industry and agriculture exceptions,every employer engaged in commerce with ____ employees is covered by OSHA.
A) one or more
B) 10 or more
C) 25 or more
D) 50 or more
Q2) Eugene,a highly-regarded project manager for a prominent consulting firm,has been working long hours and weekends on a project for a major client in a neighboring city.Eugene had not reported to the office or returned phone calls for three days.He was finally located at a hospital in an alcohol-induced collapse.The HR manager for the consulting firm should
A) recommend termination on grounds of job abandonment.
B) refer Eugene to the company's employee assistance program.
C) recommend disciplinary action short of termination once Eugene has returned from medical leave.
D) not take any action because Eugene's condition is considered a disability under ADA.
Q3) What are the three components of disaster planning? What responsibilities does HR have for each of the three components?
To view all questions and flashcards with answers, click on the resource link above.
Page 16
Chapter 15: Employee Rights and Responsibilities
Available Study Resources on Quizplus for this Chatper
132 Verified Questions
132 Flashcards
Source URL: https://quizplus.com/quiz/7568
Sample Questions
Q1) Statutory rights of employees are changeable because they are determined by federal,state or local law.
A)True
B)False
Q2) There are three major drug testing policies that most employers follow when testing current employees.Which of the following is NOT one of these typical policies?
A) random testing of every employee at periodic intervals
B) testing only when there is probable cause
C) testing employees fitting the drug-user profile at random intervals.
D) testing after accidents
Q3) An employee has rights and responsibilities beyond those spelled out in the job description,employment contract,HR policies,and the employee handbook.
A)True
B)False
Q4) Employee abuse of legal substances such as alcohol are not typically detrimental to their productivity.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16: Union/Management Relations
Available Study Resources on Quizplus for this Chatper
140 Verified Questions
140 Flashcards
Source URL: https://quizplus.com/quiz/7569
Sample Questions
Q1) A major reason for unionization activity among hourly workers in the U.S.is employer hiring of immigrant workers who will accept low pay and poor working conditions.
A)True
B)False
Q2) In order to be protected by U.S.labor law,a worker must be a full-time,regular employee of the firm.Temporary or contingent workers are not protected.
A)True
B)False
Q3) Unions are targeting workers in jobs such as meatpacking,nursing home aides,and building cleaners as well as targeting immigrant workers.What is the reason for this?
A) These workers tend to be more politically radical than other workers.
B) These workers would benefit the highly from unionization.
C) These workers tend to be hostile toward their employers.
D) These workers tend to be poorly educated and susceptible to union organizers' arguments.
Q4) What are the advantages of a union grievance procedure?
Q5) What is the current "state of labor unions" in the United States?
To view all questions and flashcards with answers, click on the resource link above.
Page 18