Project Management
Pre-Test Questions
Course Introduction
Project Management is a comprehensive course that introduces students to the fundamental principles, methodologies, and tools used to plan, execute, and control projects across various industries. The course covers essential topics such as project life cycles, scope management, scheduling, budgeting, risk analysis, quality assurance, and team leadership. By exploring real-world case studies and industry best practices, students develop practical skills in resource allocation, stakeholder communication, and project documentation. This course prepares learners to achieve successful project outcomes, meet organizational goals, and lays the groundwork for professional certifications in project management.
Recommended Textbook operations management 5th edition by r. dan reid
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Chapter 1: Introduction to Operations
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Sample Questions
Q1) At the GAP,which function plans and coordinates all the resources needed to design,produce,and deliver the merchandise to its various retail locations?
A)engineering
B)human resources
C)marketing
D)operations management
E)purchasing
Answer: D
Q2) Which of the following is considered a "quality guru?"
A)Elton Mayo
B)W.Edwards Deming
C)Alex Gamble
D)F.W.Harris
E)Frederick W.Taylor
Answer: B
Q3) What are the three major functions through which every business is managed?
Answer: finance,marketing,and operations management
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Page 3
Chapter 2: Operations Strategy and Competitiveness
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Sample Questions
Q1) An operations strategy should not impact the firm's supply chain design.
A)True
B)False
Answer: False
Q2) ____________ _______________ develops financial plans to support the business strategy.
Answer: Finance Strategy
Q3) Process technology is the technology that has grown the most rapidly and has had the greatest impact on business.
A)True
B)False
Answer: False
Q4) Facilities decisions are part of the production process infrastructure.
A)True
B)False
Answer: False
Q5) Output/(labor + capital)is an example of a partial productivity measure.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Product Design and Process Selection
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Sample Questions
Q1) Intermittent operations group their resources based on similar operations or functions.
A)True
B)False
Answer: True
Q2) Which product and service strategy is typically seen in repetitive operations?
A)assemble-to-deliver
B)make-to-stock
C)assemble-to-order
D)make-to-order
E)make-to-package
Answer: B
Q3) For what types of decisions is break-even analysis appropriate?
Answer: deciding how much of a product must be sold to make a profit,evaluating different processes,deciding whether it is better to make or buy a product,and deciding between different products
Q4) Why are services more complex to design than manufactured goods?
Answer: Services produce intangible products produced with high levels of customer contact.
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Chapter 4: E-Commerce and Supply Chain Management
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Sample Questions
Q1) Will's omelet factory produces 2,500 omelets a day.They've determined that their daily fixed costs are $4,000 with a variable cost of fifteen cents per omelet.(a)What is the total cost to make a day's omelets,and (b)what should Will charge for each omelet to make a 10% profit,rounded to the next whole dollar?
Q2) What is the formula for the indifference point Q* in the make-or-buy decision.
Q3) Sportsworld,Inc.currently incurs $100,000 in annual purchasing costs,and each purchase order costs the firm approximately $3.Third-Party Logistics,Inc.is willing to perform purchasing services for Sportsworld at a $50,000 annual fixed retainer plus $7 per purchase order.Sportsworld currently places 10,000 orders per year.
a)What is the current total cost of purchasing for Sportsworld?
b)What would the cost of purchasing be if Third-Party Logistics were used?
c)What is the indifference point for the two alternatives?
Q4) Name three kinds of B2B e-commerce:
Q5) Internet-based B2B commerce results in higher costs to the global suppliers
A)True B)False
Q6) Describe how consumers can use the Internet to shop in new ways.
Page 6
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Chapter 5: Total Quality Management
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Sample Questions
Q1) The expected operational life of a product is called its
A)conformance
B)reliability
C)performance
D)durability
E)serviceability
Q2) In using Quality Function Deployment,__________ is one way to find out precisely what features customers want in the product.
A)Interviewing the company sales force
B)Analyzing the changes in features historically
C)Asking top management
D)Talking to process engineers
E)Conducting focus groups
Q3) Where is the Deming prize awarded?
A)U)S.
B)Japan
C)England
D)Germany
E)Canada
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Chapter 6: Statistical Quality Control
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Sample Questions
Q1) Suppose a process has been monitored daily for the last ten days and the number of machine failures each day was noted.The results follow:
Compute control limits for a c-chart that monitors the average number of machine failures per day.Is the process in a state of control?
Q2) What is a c-chart?
Q3) The standard deviation measures the difference between the largest and smallest observations in a set of data.
A)True
B)False
Q4) The person that comes from the top ranks of the organization and is responsible for providing direction and overseeing all aspects of a six-sigma implementation process is called a ________________________.
A)general
B)admiral
C)director
D)producer
E)champion
Q5) Describe how finance is associated with SQC.
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Chapter 7: Just-In-Time and Lean Systems
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Sample Questions
Q1) An employee who will not help a customer because "it is not my job" violates the JIT belief of
A)Simplicity
B)A broad view of operations
C)Continuous improvement
D)Visibility
E)Pull production
Q2) Uniform plant loading involves
A)Large lots produced over several days
B)Making the same mix of products every day in small quantities
C)Large amounts of inventory
D)Making large changes in production to respond to changes in demand
E)Spreading production uniformly over several plants
Q3) What are the advantages of cell manufacturing using a U-shaped cell?
Q4) JIT production workers
A)Keep data to themselves
B)Participate in team problem-solving activities
C)Do not understand data
D)Never use data
E)Rely on others to do data analysis
Page 9
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Chapter 8: Forecasting
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Sample Questions
Q1) "Inside information" is most likely garnered through which of the following forecasting methods?
A)exponential smoothing
B)seasonal indexes
C)naïve
D)Delphi
E)multiple regression
Q2) The first round of an exponential smoothing process is often begun by setting the second period forecast equal to ___________________.
Q3) The naïve forecasting method assumes that next period's actual value will be equal to this period's actual value.
A)True
B)False
Q4) A cycle is typically the most difficult data pattern to predict.
A)True
B)False
Q5) Why are forecasts more accurate for groups or families of items rather than for individual items?
Q6) What are the five basic steps in the forecasting process?
Page 10
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Chapter 9: Capacity Planning and Facility Location
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Sample Questions
Q1) Economies of scale occur when a company is operating
A)at its best operating level and increases its output
B)at its best operating level and decreases its output
C)below its best operating level and decreases its output
D)above its best operating level and increases its output
E)below its best operating level and increases its output
Q2) Why are focused factories often the best approach in today's business environment?
Q3) When evaluating location alternatives the firm should look at
A)only qualitative factors
B)only quantitative factors
C)both qualitative and quantitative factors
D)weighted average values
E)decision support models only
Q4) Which of the following is not a quality-of-life factor?
A)climate
B)a desirable lifestyle
C)good schools
D)a low crime rate
E)room for customer parking
Chapter 10: Facility Layout
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Sample Questions
Q1) The shortest distance between two locations is called rectilinear distance.
A)True
B)False
Q2) A university is an example of which layout type?
A)inverted
B)hybrid
C)process
D)fixed position
E)product
Q3) The items listed below are stored in a one-dock warehouse.Which of them should be stored at the very back (furthest away from the dock)?
A)A
B)B
C)C
D)D
E)E
Q4) If a process has a "faster" cycle time,then its cycle time has decreased.
A)True
B)False
Q5) What is another name for cell layout?
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Chapter 11: Work System Design
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Sample Questions
Q1) Which of the following is a basic difference of work sampling compared to a time study?
A)It does not require any observations.
B)It requires fewer observations to accomplish the same thing.
C)It is better suited for short,repetitive tasks.
D)It does not provide standard times.
E)It is suitable only for assembly lines.
Q2) Which of the following is an advantage of using predetermined time data?
A)You can calculate standard times before the job begins.
B)Very little skill is required.
C)There is universal agreement in assessing the level of difficulty of different work elements.
D)No calculations are required.
E)You do not need to know much about the job.
Q3) What does OSHA stand for and when was it enacted?
Q4) The standard time is the time it should take a qualified operator,working at a sustainable pace and using the appropriate tools and process,to do the job.
A)True
B)False
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Chapter 12: Independent Demand Inventory Management
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Sample Questions
Q1) When a company experiences a stockout,what are the two possibilities?
Q2) Define periodic review system.
Q3) What is the formula for inventory turnover?
Q4) Risk costs are obsolescence,damage deterioration,theft,insurance and taxes.
A)True
B)False
Q5) What is the formula for calculating the average transportation inventory (ATI)?
A)ATI = tD / 365/2
B)ATI = tU / 365
C)ATI = tD / 180x2
D)ATI = txD + 365
E)ATI = tD / 365
Q6) Which inventory function specifically is designed to allow the company to maintain a level production strategy?
A)anticipation inventory
B)fluctuation inventory
C)lot-size inventory
D)transportation inventory
E)speculative inventory
Q7) What is another name for speculative inventory?
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Chapter 13: Aggregate Planning
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Sample Questions
Q1) The next level down in the planning process after development of the aggregate plan is the _____________.
A)materials requirements plan
B)engineering plan
C)rough-cut capacity plan
D)master production schedule
E)purchasing plan
Q2) In evaluating the current situation,the ____________ is the percentage of normal capacity at which the company is currently operating.
A)point of departure
B)amount of subcontracting needed
C)magnitude of the change
D)duration of the change
E)rated capacity
Q3) Shifting demand makes sense when the company has high fixed costs and low variable costs.
A)True
B)False
Q4) What are the steps involved in developing the aggregate plan?
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Chapter 14: Resource Planning
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Sample Questions
Q1) What information system enables companies to have the right material in the right amounts available at the right time?
A)manufacturing resources planning
B)multifunctional requirements planning
C)material requirements planning
D)material relationships planning
E)manufacturing requirements planning
Q2) A ____________________ is the primary output of an MRP system.
Q3) The three types of lot size rules are FOQ,L4L,and POQ.
A)True
B)False
Q4) _______________ MRP is an MRP system that includes production planning,master production scheduling,and capacity requirements planning.
A)Fully-integrated
B)Closed-loop
C)Open-loop
D)Wide-range
E)Enterprise
Q5) Discuss how MRP reports are used by the production and inventory planners.
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Chapter 15: Scheduling
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Sample Questions
Q1) What does average number of jobs in the system measure?
A)WIP inventory
B)due-date performance
C)makespan
D)job tardiness
E)job lateness
Q2) If using CR as the priority rule,which of the following jobs will be scheduled first?
A)the first job arrives at a work center
B)the job with the least slack per remaining operations
C)the job with the highest slack per remaining operations
D)the job with the smallest ratio of time remaining until due date to process time remaining
E)the job with the largest ratio of time remaining until due date to process time remaining
Q3) What does the term "floating employees" refer to?
Q4) What are the two major kinds of Gantt charts?
Q5) The time a job spends in the shop is called its __________________.
Q6) Load and progress charts are examples of _____________________.
Q7) Under OPT,lead times are _____________ rather than ________________.
Page 17
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Chapter 16: Project Management
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Sample Questions
Q1) There are four activities on the critical path,and they have standard deviations of 1,2,4,and 2.The standard deviation of the critical path is ______.
A)3
B)5
C)9
D)16
E)25
Q2) In the TOC,if delays exceed the feeding buffer,the project completion date is still protected by the ____________.
Q3) In making a backward pass through a network,activity L has an activity time of 4 and immediately precedes activities M,P,and T.The late start times for activities M,P,and T are 22,17,and 27,respectively.The late finish times for activities M,P,and T are 29,27,and 33,respectively.What is the late start time for activity L?
A)13
B)17
C)22
D)33
E)37
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Chapter 17: Spreadsheet Modeling: an Introduction
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Sample Questions
Q1) Break-even analysis is one special case of _________________ analysis.
A)scenario
B)transformation
C)sensitivity
D)decision
E)change
Q2) Controllable inputs are also called _________________________.
A)decision variables
B)parameters
C)regulated inputs
D)regulated variables
E)dominant variables
Q3) A scenario is a specific set of conditions that helps identify the inputs that cause the most change in the outputs.
A)True
B)False
Q4) __________ is the model that contains the "default" or "given" values for the inputs
Q5) What is a primary reason why recommended footers contain the date and time?
Q6) Describe the "IF" function in Excel.
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Chapter 18: Introduction to Optimization
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Sample Questions
Q1) There is no single way to set up a Linear Program in a spreadsheet.
A)True
B)False
Q2) Which Excel tool provides solutions to Linear Programs?
A)Solver
B)Answer
C)Simplexer
D)Computer
E)Goal Seek
Q3) If C represents the number of chairs produced,which of the following is a proper non-negativity constraint?
A)C 0
B)C > 0
C)C 0
D)C < 0
E)C 0
Q4) Solver's check for a model being linear is not perfect.
A)True
B)False
Q5) What are the steps involved in solving optimization problems?
Page 20
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Chapter 19: Waiting Line Models
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Sample Questions
Q1) Which of the following is not an assumption of the waiting line models presented in the textbook?
A)balking is allowed
B)reneging is not allowed
C)jockeying is not allowed
D)customer arrival rate is described by a Poisson distribution
E)service times are described by an exponential distribution
Q2) Consider a single-line,single-server waiting line system.Suppose that customers arrive according to a Poisson distribution at an average rate of 50 per hour,and the average (exponentially distributed)service time is 45 seconds per customer.What is the probability that 4 customers are in the system?
Q3) Why do larger-scale waiting line systems use discrete-event simulation?
Q4) Which of the following waiting line systems best describes a bank with a single waiting line that feeds customers to multiple identical servers?
A)single-server,single-phase
B)single-server,multi-phase
C)multi-server,single-line,single-phase
D)multi-server,multi-line,single-phase
E)multi-server,multi-phase
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Chapter 20: Master Scheduling and Rough-Cut Capacity Planning
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Sample Questions
Q1) In MPS terminology,what is another name for the current period?
A)the hot seat
B)the live wire
C)the live basket
D)the empty buck
E)the action bucket
Q2) Which of the following is not a correctly stated step of the CPOPF method?
A)Determine the appropriate planning factors using forecasted demand data.
B)Multiply the MPS quantities by the appropriate planning factor.
C)Sum capacity requirements for each resource by time period.
D)Allocate capacity requirements to individual work centers based on historical percentages.
E)Evaluate the workload at each resource to validate MPS feasibility.
Q3) Engines Corp.builds two different types of motors.Model A has averaged 120,000 units annually,and Model B has average 230,000 units annually.The firm has historically used 80,000 direct labor hours and 210,000 hours of machine time per year to build Model A.Also,250,000 annual direct labor hours have been allocated to Model B,along with 60,000 hours of annual machine time.Calculate the four relevant CPOPF planning factors.
Q4) Discuss the Master scheduler responsibility.
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