Project Management for Information Systems Test Bank
Course Introduction
This course provides a comprehensive introduction to the principles and practices of project management as applied to information systems. Students will explore methodologies, tools, and techniques for planning, executing, monitoring, and closing information technology projects. Topics include project lifecycles, requirements gathering, scheduling, budgeting, risk management, stakeholder communication, and quality assurance within the context of IT initiatives. Through case studies and practical assignments, students will gain essential skills for leading projects that deliver effective and efficient information systems solutions.
Recommended Textbook
Information Technology Project Management 9th Edition by Kathy Schwalbe
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13 Chapters
1066 Verified Questions
1066 Flashcards
Source URL: https://quizplus.com/study-set/264
Page 2
Chapter 1: Introduction to Project Management
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91 Verified Questions
91 Flashcards
Source URL: https://quizplus.com/quiz/4342
Sample Questions
Q1) An important tool for project scope management is _____.
A) fast tracking
B) a kickoff meeting
C) a Gantt chart
D) a work breakdown structure
Answer: D
Q2) The enterprise project management software, which aids project and portfolio management, is a low-end tool.
A)True
B)False
Answer: False
Q3) Fast tracking is an example of a tool used in _____ management.
A) schedule
B) quality
C) communication
D) risk
Answer: A
Q4) A project's sponsor is also known as a(n) _____.
Answer: primary customer
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Chapter 2: The Project Management Information
Technology Context
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) _____ refers to a set of shared assumptions, values, and behaviors that characterize the functioning of an organization.
A) Chain of command
B) Line of control
C) Organizational culture
D) Organizational structure
Answer: C
Q2) Most people believe that the underlying causes of many companies' problems can be traced to its organizational structure.
A)True
B)False
Answer: False
Q3) _____ refers to the degree to which work activities are organized around teams, rather than individuals.
Answer: Group emphasis
Q4) Sprint planning is part of the basic ______.
Answer: Scrum framework
Q5) The _____ frame of an organization relates to the company's culture. Answer: symbolic
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Chapter 3: The Project Management Process Groups
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83 Verified Questions
83 Flashcards
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Sample Questions
Q1) Initiating processes take place during each phase of a project.
A)True
B)False
Answer: True
Q2) A(n)_____ is a series of actions directed toward a particular result.
Answer: process
Q3) The _____ is a very important tool in project management because it provides the basis for deciding how to do the work.
Answer: WBS
work breakdown structure
work breakdown structure (WBS)
Q4) The project schedule management knowledge area maps to which process group through the activity of schedule control?
A) initiating
B) planning
C) executing
D) monitoring and controlling
Answer: D
Q5) In Scrum, a(n) _____ is a useful object created by people. Answer: artifact
5
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Chapter 4: Project Integration Management
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83 Verified Questions
83 Flashcards
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Sample Questions
Q1) Some organizations initiate projects using a contract in place of a project charter.
A)True
B)False
Q2) A(n) _____ is a tool that provides a systematic process for selecting projects based on many criteria.
Q3) Many projects fail because of unclear requirements and expectations, so starting with a payback analysis makes a lot of sense.
A)True
B)False
Q4) Which information is included in a business case?
A) business need for the project
B) relevant government or industry standards
C) project objective, high-level requirements, and time and cost goals
D) policies, procedures, guidelines, and systems that influence a project's success
Q5) Opportunities and directives are essentially the same thing.
A)True
B)False
Q6) The _____ is the discount rate that results in an NPV of zero for a project.
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Chapter 5: Project Scope Management
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77 Verified Questions
77 Flashcards
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Sample Questions
Q1) Creating the WBS is a subprocess associated with which process in project scope management?
A) planning
B) monitoring and controlling
C) closing
D) executing
Q2) _____ is the difference between planned and actual performance.
Q3) The project scope statement should reference supporting documents, such as product specifications that will affect what products are produced or purchased, or corporate policies, which might affect how products or services are produced.
A)True
B)False
Q4) The main tool for performing scope validation is _____ and group decision making techniques.
Q5) _____ involves developing a working replica of the system or some aspect of the system.
Q6) A(n) _____ is a document that describes detailed information about each WBS item.
Q7) The main outputs of scope definition are the _____ and project document updates.
Page 7
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Chapter 6: Project Schedule Management
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Which term is used for a significant event on a project that normally has no duration?
A) milestone
B) activity attribute
C) activity sequence
D) schedule baseline
Q2) _____ states that if something can go wrong, it will.
Q3) A merge occurs when one node precedes multiple nodes.
A)True
B)False
Q4) Which dependencies involve relationships between project and non-project activities?
A) mandatory
B) discretionary
C) external
D) inherent
Q5) Start-to-finish relationships are the most frequently used dependencies between activities.
A)True
B)False
Page 8
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Chapter 7: Project Cost Management
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98 Verified Questions
98 Flashcards
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Sample Questions
Q1) Which process involves developing an approximation of the costs of resources needed to complete a project?
A) determining the budget
B) finalising the cost baseline
C) controlling costs
D) estimating costs
Q2) Which method is used for determining the estimated annual costs and benefits for a project?
A) Critical path analysis
B) Cash flow analysis
C) Present value analysis
D) Requirements analysis
Q3) If an important supplier goes out of business, management reserves can be set aside to cover the resulting costs.
A)True
B)False
Q4) ________ are a means of measuring software size based on what the software does for end users.
Q5) The main output of the planning cost management process is a(n) _____.
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Chapter 8: Project Quality Management
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) What process is used to generate ideas for quality improvements by comparing specific project practices or product characteristics to those of other projects or products within or outside the performing organization?
A) prototyping
B) systems thinking
C) mind mapping
D) benchmarking
Q2) What are the five major cost categories related to quality? Briefly describe each category.
Q3) _____ involves monitoring specific project results to ensure that they are complete, correct, and meet customer expectations.
Q4) Which term is used for a standard of measurement in quality management?
A) milestone
B) metric
C) merge
D) matrix
Q5) What are the three main outcomes of quality control? Briefly describe each.
Q6) Complete the formula: sample size = 0.25 * ( _____ /acceptable error)<sup>2</sup>
Page 10
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Chapter 9: Project Resource Management
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85 Flashcards
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Sample Questions
Q1) According to Thamhain and Wilemon, what is the ability to improve a worker's position?
A) penalty
B) assignment
C) expertise
D) promotion
Q2) Who is best known for developing Theory X and Theory Y?
A) Frederick Herzberg
B) David McClelland
C) Abraham Maslow
D) Douglas McGregor
Q3) The first dimension of psychological type in the MBTI signifies whether people draw their energy from other people (extroverts) or from inside themselves (introverts).
A)True
B)False
Q4) _____ issues that affect how people work and how well they work include motivation, influence and power, and effectiveness.
Q5) What is a staffing management plan?
Q6) In the DISC profile, the letter "S" represents _____.
Page 11
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Chapter 10: Project Communications Management
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73 Verified Questions
73 Flashcards
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Sample Questions
Q1) Which document describes what the project team has accomplished during a certain period?
A) progress reports
B) status reports
C) forecasts
D) lessons-learned reports
Q2) Project members should either have strong technical skills or soft skills.
A)True
B)False
Q3) Project managers must assess the needs of the organization, the project, and individuals in determining which communication medium to use, and when.
A)True
B)False
Q4) Using the formula for calculating the number of communication channels, how many channels would five people require?
A) 9
B) 10
C) 11
D) 14
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Chapter 11: Project Risk Management
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79 Flashcards
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Sample Questions
Q1) Which process involves monitoring identified and residual risks, identifying new risks, carrying out risk response plans, and evaluating the effectiveness of risk strategies throughout the life of the project?
A) performing quantitative risk analysis
B) planning risk responses
C) monitoring risk
D) performing qualitative risk analysis
Q2) Project teams sometimes use _____, which are unplanned responses to risk events, when they do not have contingency plans in place.
Q3) Risk utility rises at a decreasing rate for a(n) _____ person.
Q4) Which action involves doing whatever you can to make sure the positive risk happens?
A) risk exploitation
B) risk sharing
C) risk enhancement
D) risk acceptance
Q5) _____ is the process of understanding what potential events might hurt or enhance a particular project.
Q6) One main output of the _____ process is a risk register.
Page 13
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Chapter 12: Project Procurement Management
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82 Flashcards
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Sample Questions
Q1) A(n) _____ decision is one in which an organization decides if it is in its best interests to make certain products or perform certain services inside the organization, or if it is better to buy them from an outside organization.
Q2) How is a statement of work (SOW) different from a contract statement of work? What are some of the requirements for creating a contract SOW?
Q3) Controlling procurement also involves _____, which is sometimes referred to as contract closure.
Q4) A company is considering whether to purchase or lease a piece of equipment for an upcoming project. The cost to purchase is $10,000 plus $100 per day to operate or $500 per day to lease (including operating costs). If the company anticipates using the equipment for a total of 20 days, they will be indifferent as to whether or lease or purchase it.
A)True B)False
Q5) Make-or-buy analysis involves comparing the internal costs of providing a product with the cost of outsourcing.
A)True B)False
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Chapter 13: Project Stakeholder Management
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Sample Questions
Q1) After identifying and analyzing stakeholders, the project manager and team should develop a(n) ______ to help them effectively engage stakeholders and make sure that good decisions are made throughout the life of the project.
A) stakeholder engagement plan
B) stakeholder register
C) issue log
D) power/interest grid
Q2) The main output of which process is the stakeholder register?
A) planning stakeholder management
B) identifying stakeholders
C) managing stakeholder engagement
D) controlling stakeholder engagement
Q3) The project team must take corrective action if stakeholders with _____ are categorized as resistant or unaware.
A) high interest/low power
B) high interest and high power
C) low interest/ low power
D) low interest/high power
Q4) A(n) _____ stakeholder is aware of the project and supportive of change.
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