Project Management for Information Systems
Exam Materials
Course Introduction
Project Management for Information Systems introduces students to the principles, methodologies, and tools necessary to manage and deliver successful information systems projects. The course covers critical topics such as project life cycles, scope management, scheduling, budgeting, risk assessment, quality assurance, stakeholder communication, and resource allocation in the context of IT environments. Students will explore both traditional and agile project management approaches, develop practical skills through case studies and software tools, and learn how to align technological goals with organizational strategy. Emphasis is placed on problem-solving, leadership, and best practices in managing complexities unique to information systems projects.
Recommended Textbook
Information Technology Project Management 5th Edition by Jack T. Marchewka
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12 Chapters
881 Verified Questions
881 Flashcards
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Chapter 1: The Nature of Information Technology Projects
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) According to the CHAOS studies, more IT projects are becoming increasing successful, but there is still a need to improve the likelihood of success.
A)True
B)False
Answer: True
Q2) The project manager is
A) responsible for ensuring that all management and technical processes are in place and carried out.
B) the client, customer, or organizational manager who acts as the project champion and provides organizational resources and direction.
C) the user or client who has specific knowledge, expertise, or insight in a specific functional area needed to support the project.
D) provides the technical solution to the organizational problem and may include systems analysts, network specialists, or programmers.
E) the person responsible for final acceptance of the application.
Answer: A
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3
Chapter 2: Project Methodologies and Processes
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) What is a stakeholder?
Answer: Stakeholders are individuals, groups, or even organizations that have a stake, or claim, in the project's outcome.
Q2) Contract closure ensures that all of the deliverables and agreed upon terms of the project have been completed and delivered.
A)True
B)False
Answer: True
Q3) PRINCE2 is similar to the PMBOK Guide in that it follows the project life cycle and provides stakeholders with a common language and approach to managing projects. A)True
B)False
Answer: True
Q4) <b>What is a project's scope?</b>
Answer: A Project's scope is the work to be complete by the project team. This may include specific requirements, features, functionality, or standards for the product or system to be delivered, or it could include project-related deliverables like the project's schedule or budget.
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4
Chapter 3: Measurable Organizational Value and the Business Case
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Determining whether the proposed solution will work within the software architecture is a measure of _____.
A) organizational feasibility
B) technical feasibility
C) economic feasibility
D) legal feasibility
E) ethical feasibility
Answer: B
Q2) The net present value method of project valuation takes into account all relevant cash flows as well as the company's required rate of return.
A)True
B)False
Answer: True
Q3) For the sake of efficiency and unity of purpose and direction, it is usually advisable to have the project manager take sole responsibility for developing the business case.
A)True
B)False
Answer: False
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Chapter 4: Project Planning: the Project Infrastructure
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72 Verified Questions
72 Flashcards
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Sample Questions
Q1) Briefly describe the nature of the formal organization and the strengths and weaknesses that it brings to the execution of information technology projects.
Q2) Project team members should be chosen based upon their technology skills, business/organization skills, and interpersonal skills.
A)True
B)False
Q3) Project isolation, duplication of effort, and projectitis are disadvantages of:
A) The Functional Organization
B) The Matrix Organization
C) The Project Organization
D) The Informal Organization
E) The Formal Organization
Q4) The informal organizational structure is a published structure that defines the official lines of authority, responsibilities, and reporting relationships.
A)True
B)False
Q5) Describe the matrix organizational structure.
Q6) How are an organization's structure and its strategy related?
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Chapter 5: Project Planning: Scope and the Work
Breakdown Structure
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) Product scope is a statement detailing the deliverables and activities that support the IT methodology.
A)True
B)False
Q2) An estimation technique characterized by the dividing the project into smaller modules and then directly estimating the time and effort in terms of person-hours, person-weeks, or person-months for each module best describes
A) Guesstimating
B) Delphi Technique
C) Time Boxing
D) Top-Down Estimating
E) Bottom-Up Estimating
Q3) Scope change control is concerned with ensuring that any changes to the project scope will be beneficial, with determining that an actual scope change has occurred, and with managing the actual changes when and as they occur.
A)True
B)False
Q4) What is a WBS? What purpose does it serve?
Q5) What is the purpose of scope change control procedures?
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Chapter 6: The Work Breakdown Structure and Project
Estimation
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84 Verified Questions
84 Flashcards
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Sample Questions
Q1) An activity being analyzed under PERT was judged to most likely have a duration of 40 days.When considering the time it would take to complete the activity if every relevant factor went well, it was estimated to be able to be doable in 20 days and even under the worst case imaginable, the task would be take 50 days.The estimates PERT duration of that activity is:
A) 36.67 days
B) 38.33 days
C) 37.50 days
D) 28.33 days
E) 32.67 days
Q2) _____ can help manage the Critical Path by providing information about which activities can be delayed without affecting the deadline target date.
A) Work Breakdown Schedule
B) Gantt Charts
C) PART
D) Project Network Diagrams
E) Critical Path Analysis
Q3) Why should assumptions used in estimating be documented?
Q4) What is meant by slack (or float)?
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Chapter 7: Managing Project Risk
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77 Verified Questions
77 Flashcards
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Sample Questions
Q1) Which of the following distributions has mean which is equal to (a +b +c) / 3 where a, b, and c are denote optimistic, most likely, and pessimistic estimates respectively?:
A) Discrete Distribution
B) Normal Distribution
C) Pert Distribution
D) Triangular Distribution
E) Binomial Distribution
Q2) Describe some of the tools that are typically employed to monitor and control risk.
Q3) The goal of a sound risk management is to completely avoid all risk.
A)True
B)False
Q4) The fishbone or Ishikawa diagram is a form of cause and effect analysis diagramming.
A)True
B)False
Q5) What is risk monitoring and control?
Q6) Define and discuss the seven risk strategies described in this chapter.
Q7) What is a contingency plan?
Page 9
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Chapter 8: Managing Project Stakeholders and Communication
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66 Flashcards
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Sample Questions
Q1) Given the advances that have been made in telecommunications and IT technology in general, there is little value or necessity today for Face-to-Face (F2F) meetings.
A)True
B)False
Q2) Earned value provides a performance measurement that tells us how much of the budget we really should have spent for the work completed so far.
A)True
B)False
Q3) Generally, the more metrics one adopts, the greater the project control.
A)True
B)False
Q4) What is a progress report?
Q5) As a project manager, you would be pleased see a Cost Performance Index CPI less than one (1) for your project.
A)True
B)False
Q6) Why should a project manager be concerned with monitoring a project's progress?
Q7) Describe the concept of earned value.
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Chapter 9: Managing Project Quality
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Sample Questions
Q1) Most quality initiatives translate readily and require little if any corporate culture changes as evidenced by the Japanese adoption of Deming's quality philosophy.
A)True
B)False
Q2) A _____ refers to the activities, methods, materials, and measurements used to produce the product or service.
A) metric
B) performance indicator
C) quality indicator
D) process
E) quality chain
Q3) __________ published the Quality Control Handbook which viewed quality as "fitness for use" as perceived by the customer.
A) Eli Whitney
B) Frederic Taylor
C) Walter Shewhart
D) W. Edwards Deming
E) Joseph Juran
Q4) What is a process metric? Give an example.
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Chapter 10: Leading the Project Team
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) What challenges might a project manager face on an international project?
Q2) An ethical leader could be described as someone who
A) Extols the virtues of integrity and ethical conduct, but then engages in unethical behavior
B) Makes it clear that bottom line results are important, but only if they can be achieved in an ethical manner
C) Does not provide a clear message of the ethical conduct that is expected, so people interpret this to mean that the leader doesn't care how business goals are met - just that they are met.
D) Is a weak moral individual and a weak moral manager
E) None of these
Q3) The approach to leadership that entails inventing the future so that people become committed to a purpose is:
A) Model the way
B) Inspire a vision
C) Challenge the process
D) Enable others to act
E) Encourage the heart
Q4) What is emotional intelligence?
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Chapter 11: Managing Organizational Change, Resistance, and Conflict
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) The _____ is based upon the idea that people will follow predictable patterns of behavior and that people will follow their own self interests.
A) Rational-Empirical Approach
B) Normative-Reeducation Approach
C) Power-Coercive Approach
D) Environmental-Adaptive Approach
E) Normative-Adaptive Approach
Q2) The use of threats and rewards in the power-coercive approach to change becomes riskier as individuals become more dependent on the organization.
A)True
B)False
Q3) The _____ attempts to gain compliance through the exercise of power, authority, rewards, or threat of punishment.
A) Rational-Empirical Approach
B) Normative-Reeducation Approach
C) Power-Coercive Approach
D) Environmental-Adaptive Approach
E) Normative-Adaptive Approach
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Chapter 12: Project Completion
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Sample Questions
Q1) When the Project Scope grows through the addition of various features or functionality, it may lead to a _____ project.
A) Normal
B) Premature
C) Perpetual
D) Failed
E) Changed Priority
Q2) Before conducting the final project evaluation, one must be sure that information system delivered has not been changed by the users or support staff.
A)True
B)False
Q3) Clearly defining the Project MOV, Project Scope, and timely project reviews can reduce the risk of a _____ project .
A) Normal
B) Premature
C) Perpetual
D) Failed
E) Changed Priority
Q4) Discuss how a project should be closed.
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