Program Management
Pre-Test Questions
Course Introduction
Program Management focuses on the coordinated oversight and leadership of multiple related projects aimed at achieving strategic organizational objectives. This course explores the principles, methodologies, and best practices required to align project goals, optimize resource allocation, manage risks, and deliver value across complex program structures. Students will gain insights into program lifecycle management, stakeholder engagement, benefits realization, and the use of program management software tools. Case studies and real-world scenarios are utilized to develop critical thinking and problem-solving skills, preparing students to successfully manage programs in dynamic business environments.
Recommended Textbook
Successful Project Management 6th Edition by Jack Gido
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13 Chapters
1197 Verified Questions
1197 Flashcards
Source URL: https://quizplus.com/study-set/3621
Page 2
Chapter 1: Project Management Concepts
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79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/71896
Sample Questions
Q1) The project budget is based on
A)how well the project manager can use accounting software.
B)the estimated costs associated with the quantities of resources to be used.
C)the actual costs of the resources used for the project.
D)the costs to do the resources before any indirect costs.
Answer: B
Q2) The project objective is usually defined in terms of end product, schedule, and budget.
A)True
B)False
Answer: True
Q3) Projects are identified and selected in the
A)initiating phase.
B)planning phase.
C)performing phase.
D)closing phase.
Answer: A
Q4) Give an example of a project objective.
Answer: Answers will vary.Response includes a deliverable, schedule, and budget.
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Chapter 2: Identifying and Selecting Projects
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) Housing Transitions, a local not-for-profit organization that provides temporary housing for people that are in transition i.e., just moved into an area, lost their home due to an unexpected event, etc.), has noticed paint on the outside of the house is peeling.Describe a project that will advance their mission and solve the problem of the paint peeling.
Answer: One project that Housing Transitions could undertake to advance their mission and solve the problem of the paint peeling on their temporary housing facilities is to organize a community volunteer painting day. They could reach out to local businesses, community groups, and individuals to donate paint, supplies, and their time to come together and repaint the exterior of the houses. Not only would this project address the immediate issue of the peeling paint, but it would also bring the community together to support the organization's mission of providing temporary housing for those in transition. Additionally, it could raise awareness and support for the organization's work, potentially leading to increased donations and volunteer involvement in the future. Overall, this project would not only improve the appearance of the housing facilities but also strengthen the organization's ties to the community and advance their mission.
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4
Chapter 3: Developing Project Proposals
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) The win ratio is the percentage of the number of proposals a contractor won out of the total number of proposals the contractor submitted to various customers over a particular time period.
A)True
B)False
Answer: True
Q2) A contractor's preÂRFP/proposal efforts are crucial to establishing the foundation for eventually winning a contract from the customer.
A)True
B)False Answer: True
Q3) The customer can terminate the contract according to requirements in the contract. A)True
B)False
Answer: True
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Page 5
Chapter 4: Defining Scope, Quality, Responsibility, and Activity Sequence
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) Multiple individuals should be designated the lead, or primary, responsibility for each work item.
A)True
B)False
Q2) The WBS usually indicates the organization or individual assigned responsibility for performance and completion of each work item.
A)True
B)False
Q3) Contractor requirements define the functional or performance specifications for the project's end product and other project deliverables.
A)True
B)False
Q4) The inclusion of specifications or standards will help assure quality of the deliverable.
A)True
B)False
Q5) Some projects have a set of activities that are repeated several times.
A)True
B)False
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Chapter 5: Developing the Schedule
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86 Verified Questions
86 Flashcards
Source URL: https://quizplus.com/quiz/71900
Sample Questions
Q1) It is important to know what types of resources are available, in what quantities, and during what time periods to determine
A)that the project team will be larger than necessary to complete the project.
B)how to enter resources into a project management information system.
C)if the right types of resources will be available in sufficient quantities during the time periods that the project requires.
D)that the project will be less expensive than estimated.
Q2) A concentrated effort to accelerate project progress must be applied to the paths with negative slack to activities that
A)are near term and those with long durations.
B)are short in duration and can be easily completed.
C)have the lowest cost.
D)are scheduled at the end of the project.
Q3) A consistent time base, such as hours or days or weeks, should be used for all the estimated durations of activities in a network diagram.
A)True
B)False
Q4) Schedule control involves four steps.List the four steps in order.
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Page 7
Chapter 6: Resource Utilization
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22 Verified Questions
22 Flashcards
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Sample Questions
Q1) Select which of the following does not describe how the sequence of activities can be drawn to reflect the availability of a limited quantity of resources.
A)The activities using the limited resources are shown in a ladder relationship as they are available.
B)The activities using the limited resources are shown in a loop relationship as they are available.
C)The activities requiring the limited resource are assigned at different times.
D)If there is no technical constraint for the activities, the activities could be arranged serially by the availability of the resources.
Q2) Resource leveling, or smoothing, levels the resources so that
A)equal number of resources is assigned to each task.
B)an equal number of tasks are completed each day by the resources on the project.
C)they are applied as uniformly as possible without extending the project schedule beyond the required completion time.
D)the costs for the resources are even as possible across the project.
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Chapter 7: Determining Costs, Budget, and Earned Value
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69 Verified Questions
69 Flashcards
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Sample Questions
Q1) Committed costs are also known as discharged or postponed costs.
A)True
B)False
Q2) Calculate the forecasted cost at completion if the total budgeted cost = $10,000, the CEV is $8,000, and the CAC is $4,000.
A)FCAC = $5,000
B)FCAC = $20,000
C)FCAC = $6,000
D)FCAC = $4,000
Q3) When the budgets for all the work packages are summed,
A)they should exceed the amount of funds available.
B)they cannot exceed the total project budgeted cost.
C)if the total is too high then the amounts should be force-fitted into the customer's budget.
D)if the total is too low then extra non-project expenses should be added.
Q4) Equipment costs in the project costs estimate are for equipment
A)that the organization wants to have.
B)that is the latest upgrade, even if not needed for the project.
C)that must be purchased as part of the project.
D)needed by others in the organization that may not be assigned to the project.
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Chapter 8: Managing Risk
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Risks can be identified by using all the following except:
A)historical information.
B)progressive elaboration.
C)previously identified risks.
D)ignoring potential problems.
Q2) is a defined set of actions to prevent or reduce the likelihood of occurrence or the impact of a risk, or to implement if the risk event occurs.
A)A risk response plan
B)A risk assessment
C)A risk management strategy
D)A risk impact statement
Q3) are a good forum for regularly reviewing, updating, and addressing risks.
A)Social gatherings of the team
B)Project meetings
C)Problem solving meetings
D)Project planning meetings
Q4) If the risks seem too great, the contractor may decide to not bid on a proposed project.
A)True
B)False
Page 10
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Chapter 9: Closing the Project
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42 Flashcards
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Sample Questions
Q1) Projects also can be terminated by the sponsor or customer because the project needs have changed.
A)True
B)False
Q2) Projects also can be terminated by the sponsor or customer.
A)True
B)False
Q3) Successful projects should end with some type of
A)recognition and celebration.
B)criticism review.
C)list of all the problems in the project.
D)letter to all the stakeholders about what went wrong.
Q4) A financial related activity that must be performed during the closing phase is assuring that
A)total budgeted costs are calculated.
B)the quarterly payments are invoiced.
C)the personnel responsible for financial work is identified.
D)all payments have been collected from the customer.
Q5) What type of knowledge base system should be established by the project organization?
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Chapter 10: The Project Manager
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129 Verified Questions
129 Flashcards
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Sample Questions
Q1) During individual meetings with the project team members, assess opportunities for growth by having the members identify what they learned by working on the project.
A)True
B)False
Q2) A good project manager believes that all individuals are valuable to the organization and that they can make greater contributions through continuous learning.
A)True
B)False
Q3) Communication by project managers needs to be timely, honest, and ambiguous.
A)True
B)False
Q4) In certain situations, the project manager needs to act as a buffer between the project team and either the customer or upper management.
A)True
B)False
Q5) Effective negotiations strengthen relationships, not erode them.
A)True B)False
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Chapter 11: The Project Team
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225 Verified Questions
225 Flashcards
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Sample Questions
Q1) The approach to handling conflict can result in resentment and deterioration of the work climate.
A)Collaborating, Confronting, or Problem Solving
B)Avoiding or Withdrawing
C)Competing or Forcing
D)Accommodating or Smoothing
Q2) Team members should make derogatory or insensitive remarks or engage in behavior that demeans the dignity of others.
A)True
B)False
Q3) In brainstorming, the round-robin process continues until no one can come up with any more ideas or the time limit is up.
A)True
B)False
Q4) When team members are located near one another, there is a greater chance that they will talk.
A)True
B)False
Q5) List examples of situations that provide an opportunity for unethical behavior:
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Chapter 12: Project Communication and Documentation
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124 Verified Questions
124 Flashcards
Source URL: https://quizplus.com/quiz/71907
Sample Questions
Q1) The project final report is usually a summary of the project.
A)True
B)False
Q2) The primary purposes of a are to inform, to identify problems, and to identify action items.
A)project status review meeting
B)problem-solving meeting
C)design review meeting
D)post-project evaluation meeting
Q3) Making an outline of the presentation is optional.
A)True
B)False
Q4) The project manager should prepare visual aids and test them.
A)True
B)False
Q5) List some common barriers to effective listening:
Q6) Sum up your points on a particular item before moving on to the next item on your outline.
A)True
B)False
Page 14
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Chapter 13: Project Management Organizational Structures
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65 Verified Questions
65 Flashcards
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Sample Questions
Q1) In , the objective is to maximize the number of functional person-hours applied to work on projects and minimize the unapplied time.
A)an autonomous project organizational structure
B)a functional organizational structure
C)a matrix organizational structure
D)a project management office
Q2) A disadvantage of a matrix organizational structure is that a company that uses a matrix organization structure must establish operating guidelines to assure a the balance of power between project managers and functional managers favors one or the other.
A)True
B)False
Q3) A disadvantage of a functional organizational structure is that there is a lack of customer focus.
A)True
B)False
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Page 15